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#86: App Pricing.

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0:00:00Hello and welcome to Developing Perspective. Developing Perspective is a podcast discussing

0:00:04news of note in iOS development, Apple, and the like. I'm your host, David Smith. I'm an

0:00:08independent iOS and Mac developer based in Herndon, Virginia. This is show number 86,

0:00:12and today is Friday, October 5th. Developing Perspective is never longer than 15 minutes,

0:00:17so let's get started. All right, so I'm going to start off today's show just with a moment of

0:00:21silence. To commemorate, this is the one-year anniversary of the passing of Steve Jobs,

0:00:26which is a sad day.

0:00:29I mean, it's been a long time, and I think I was thinking about it a bit today.

0:00:34It's one of those things that the best analogy for how that feels is the difference.

0:00:39It's kind of like when you have a wound, and at first it's fresh and kind of painful.

0:00:46And at this point, it's not really a wound anymore.

0:00:49It's just kind of like a scar that you carry around with you.

0:00:52You know it's never quite the same again.

0:00:55And that's sad.

0:00:58So anyway, I was just going to start off

0:01:00the show with a little moment of silence

0:01:02and then get into the main topic.

0:01:04All right, so what I'm going to be getting

0:01:16into the rest of the show is something

0:01:19been struggling with a lot recently.

0:01:22And hopefully this is one of those things that I think a lot of people

0:01:25struggle with.

0:01:26And it's something that was one of the harder topics

0:01:28to talk about in some ways.

0:01:30Because I see a couple shows ago where I said talking about money

0:01:35is kind of a funny thing.

0:01:37And I was kind of tricky and awkward.

0:01:39But I was going to talk about pricing, and specifically app pricing,

0:01:43and kind of my thoughts on it, and the state of that,

0:01:47and where we are as an industry.

0:01:50And specifically, I'm thinking there's two things

0:01:52that I'm working on for apps and work

0:01:55that I'm doing that have big pricing concerns.

0:01:57So the first one's the weather app

0:01:58that I've been going on and on about coming soon,

0:02:01and what I want to price that at initially.

0:02:04And then the second is I'm working

0:02:06on a syncing solution for my recipe book app that'll

0:02:11let you sync your recipes between multiple sites,

0:02:13between websites, all those kinds of things.

0:02:16I'm trying to decide-- and as part of that, I'm also going to introduce an iPhone version of my

0:02:19currently iPad-only app.

0:02:21And so the big question is, you know, what do I do? Do I want to make that

0:02:25universal? Do I want to

0:02:26make it a separate thing with a paid upgrade? You know, there's lots of choices. Do I want to do subscription

0:02:30pricing for Sync? Do I not?

0:02:32You know, it's

0:02:34lots and lots of choices and things like that, so it's just really kind of a funny

0:02:38question

0:02:39of, well, how do you come up with pricing? How do you define what is-- what makes sense for

0:02:43you?

0:02:44And I think first, and this is I think especially relevant given the whole topic I talked about

0:02:50in the last show, is that ultimately you have to be very practical about this.

0:02:53You have to be very pragmatic.

0:02:54You have to be sort of sticking to whatever your pricing goals are on principle is likely

0:03:04not going to survive contact with the enemy, as they say.

0:03:07So it's kind of like you can have these great ideals of, "Oh man, I think software should

0:03:12be really expensive and people should view it as a really valuable and intrinsically

0:03:17useful thing that they're willing to pay lots of money for.

0:03:20And Apple's eroded that with the way they've done pricing in the App Store and the way

0:03:23they do charts and graphs and things, charts and graphs, with the way they do charts and

0:03:29rankings.

0:03:31And basically, I think that's all true.

0:03:35But at the end of the day, it comes down to, would you rather be successful financially

0:03:41or be sort of stick to your guns if you hold that view very strongly.

0:03:47And at the end of the day, for me, my chief goal is to provide for my family.

0:03:52And ideally do that in a way that I can continue to be independent.

0:03:58That's one of the things that I really enjoy about my current situation, my

0:04:01current job, my current work I do is that I'm independent, that I don't really have

0:04:05a boss.

0:04:05I actually was kind of amusing.

0:04:07I realized that six years since I formed my first LLC and went independent,

0:04:11So that's quite a long time that I've been doing this.

0:04:14And doing that is not an easy thing.

0:04:17And a lot of the ways in which that I've

0:04:19been able to keep doing that is to just be realistic about,

0:04:22OK, my goal is to make money.

0:04:24And I guess the really negative spin on it

0:04:28would be to say at some point you just kind of sell out.

0:04:31Maybe a more positive view is that you

0:04:33have a realistic view on the market,

0:04:35and you adapt your pricing and approaches and investments

0:04:39accordingly.

0:04:41And so this is kind of essentially where I'm heading, is I typically have a fairly loose

0:04:48view on pricing.

0:04:49And I've talked about this a little bit before, and I keep saying that, but I guess that's

0:04:53the downside of having 86 episodes is at this point I've talked about a lot of the things

0:04:57at least once, and hopefully I'm still adding new and unique and interesting spins on things.

0:05:02But I guess that's just the downside.

0:05:04I've been doing this for a while.

0:05:06But the reality is, my goal is that I want to price something such that I can get the

0:05:13most money back for the effort I put into it.

0:05:17I don't typically assign value or some kind of ephemeral sort of moral or whatever to

0:05:25the price.

0:05:27If I can make the most money at 99 cents, I'll make the most money at 99 cents.

0:05:30If I make the most money at free, I'll do it free.

0:05:32If I make the most money at $50, I'll make the most money at $50.

0:05:38That ultimately is my goal.

0:05:41And I'm not sure-- I think there are certain lines that you draw, and these are the kind

0:05:45of things where it's like, I don't really want to make my money from something that

0:05:48I would say is manipulative, that's cheating, that's lying.

0:05:53You kind of get into the classics, sort of like the Zynga premium games, where there's

0:05:57a lot of deep psychology going on to manipulate people and to make them part of their minds.

0:06:02money, those are the kinds of lines I draw.

0:06:05But I don't draw lines in terms of any particular price being

0:06:08more valid than any other.

0:06:12And so I sell my software to people, and they buy it.

0:06:15And so typically what I do, and as I think about this,

0:06:19though, is how do you find that price?

0:06:23How do you know what that is?

0:06:25And really, the only way you can know is to try other prices

0:06:29and see where it ends up balancing off.

0:06:35And that's just a trial and error.

0:06:36And I've done this many times with many apps.

0:06:39And typically in the App Store, I

0:06:41would say the overall rule-- certainly in the iOS App Store.

0:06:44It's slightly different than the Mac App Store, I think.

0:06:46But the most money is made the lower the price

0:06:49if you are ranking.

0:06:51If you are in the charts at all, you

0:06:53want to have as low a price as possible,

0:06:55because that'll help keep you there.

0:06:58and the longer you're there the more money you make at that price

0:07:02and so but as soon as you start not ranking from a charting perspective you

0:07:06may as well raise your price a bit

0:07:08you may as well make it whatever three four five six seven eight nine ten dollars you

0:07:12know kind of really

0:07:13you can raise it up

0:07:14because people who are discovering your app at that point are either word of mouth

0:07:17customers

0:07:18or customers who are searching for it

0:07:20and so I don't think so by definition they are more

0:07:25invested in trying to find it

0:07:27I guess is the right way to think about it.

0:07:29You know, they're not browsing casually looking for things.

0:07:32They are looking for your app or an app very similar to yours.

0:07:36And so doing it that way, I think seems to have overall made the most sense to me.

0:07:41And so that said, I have a, you know, there's a, it wouldn't surprise me if at

0:07:48some point check the weather ended up being a 99 cent app.

0:07:52The economics I've made sure work for that.

0:07:54And it, which is an important thing to probably have a little sidebar on.

0:07:57is you need to make sure that if you have a back end

0:07:59service that is required for your application,

0:08:02you need to make sure that the economics of that back end

0:08:04service makes sense at a low price.

0:08:07If your app can only make money at a high price,

0:08:10I think you're really going to struggle in the app store

0:08:13to not have any flexibility there.

0:08:15And so I work it out and I say, if a person buys my app

0:08:17and uses it for 18 months, that will likely

0:08:21result in server calls.

0:08:23And server calls to my weather data provider

0:08:26costs so many per call, sort of.

0:08:28I mean, that's not the way they do pricing.

0:08:29But you average it all out, and you say, OK, I

0:08:32can support that at $0.99.

0:08:35And if that's the case, then great.

0:08:37That's it.

0:08:37What I'm probably going to do is I'm

0:08:39going to launch the app probably at probably about $3,

0:08:43is where I'm hoping it would end up.

0:08:45And I'll see what happens.

0:08:49I think I'd rather start high and then work down,

0:08:53rather than start low and then have to raise it.

0:08:55and then not go anywhere and raise it up.

0:08:58That's probably where I'm going to be going on it.

0:09:01There's certainly a part of me that is always

0:09:04inclined at this point to just go to 99 cents

0:09:06and just stop worrying about it.

0:09:08But I feel like there's a certain connotation that that

0:09:13brings to it that I don't necessarily want.

0:09:16And it's not because I think 99 cents is a bad price.

0:09:18I just think there's something better about it.

0:09:21I'm saying something-- if I start off

0:09:23saying that it's three dollars

0:09:25i'm sc's i'm trying to communicate something to the world

0:09:28about the quality the craftsmanship and the effort that has gone into that

0:09:32you find a backing away from that because it's breaking really well

0:09:36and it's you know if it's flying up the charts and i feel like at some point

0:09:39lowering the price would do a lot of things to

0:09:42help me

0:09:43keep it there

0:09:44absolutely i'm more than happy to do that and that'll just be

0:09:47choice i make

0:09:48uh... the media of the upset a few people may be on the way people got a

0:09:52$3 when they see it go down to $2.

0:09:56You've got a few grumpy people, but that's just the reality of it.

0:09:59And some people are always waiting for it to go on sale,

0:10:03or those types of users.

0:10:06And it's like, that's just the reality of the store we live in.

0:10:09And I'm not going to complain about that.

0:10:10I'm just going to do what I can.

0:10:12And that's kind of the way that I do it.

0:10:15And I think hopefully that sort of very practical approach seems to work.

0:10:19that you communicate something with price.

0:10:23So having a large number, I think, hopefully, at least initially,

0:10:26can say something about your app.

0:10:30You're communicating both to you and to Apple

0:10:32that you think it's worth it, that you think it's valuable, that you think

0:10:36it's not a throwaway app.

0:10:39Then you just need to be flexible.

0:10:40And you need to ease back on that.

0:10:42And certainly the ceiling has come down.

0:10:43I don't think launching an app at $10 in the iOS App Store,

0:10:47especially on the iPhone, maybe on the iPad, but definitely on the iPhone. I think it's

0:10:50way too much. $5 probably getting even too much these days.

0:10:55That's just a natural reaction to the competitiveness. I don't think that's a reduction in the value

0:11:00or the quality of the software. I think that's a result of the competitiveness of the market

0:11:04and the size of the market. That people can make good livings selling an app for 99 cents

0:11:10because there are hundreds of millions of people who are buying those apps. And you

0:11:15you don't need a very high percentage of that customer base to be interested in it for you

0:11:21to make a viable business.

0:11:23Because at the end of the day, I'm not in this to win the lottery.

0:11:28Well, that'd be great.

0:11:30If somehow one of my apps ever just took off and made me wealthy beyond my imagination,

0:11:37that'd be awesome.

0:11:38Who wouldn't like that?

0:11:40But that's not what I'm doing this for.

0:11:42I'm doing this because this is better than a nine to five job for me.

0:11:46And so I just need to make enough that that's the case.

0:11:49And so far I've been blessed to be able to do that.

0:11:51That I've been able to be independent for years and years.

0:11:54And the app store is how I do that.

0:11:55And I introduce new apps to diversify my income stream

0:11:58to make that more likely.

0:12:00But at the end of the day, you just want

0:12:01to price something so that you can have the most total revenue

0:12:07at the end of the day.

0:12:08And I feel like being good about experimenting with that

0:12:11makes a lot of sense.

0:12:12I feel like being non-moralistic about it makes a lot of sense.

0:12:18Not getting too caught up in like, oh, man,

0:12:20I don't want to be part of the race to the bottom.

0:12:21It's like, well, that race is already over.

0:12:23The racers have already gone home.

0:12:26That's just the reality of the store we work in.

0:12:28And I don't think that's going to change, because it

0:12:32becomes more and more competitive as the customer base grows.

0:12:37The thing is, at the end of the day, you're competing against somebody

0:12:40who may have different costs than you,

0:12:44may have different goals than you.

0:12:46It's like the classic challenge of if you're, for example,

0:12:49competing against either a venture-backed company

0:12:52or a company with a brand who is not

0:12:55interested in profiting from the app directly,

0:12:57they're just trying to get recognition,

0:12:59then you have some tricky, tricky things there.

0:13:01Because they can make their app free,

0:13:02or they can make it very low cost

0:13:04and provide a huge amount of value

0:13:05because they're trying to get that value back some other way.

0:13:08And you just have to understand that.

0:13:10And you just have to embrace and not worry about it too much and say,

0:13:15if I'm just trying to make a living, I just want to set my prices at prices that will support me in my work.

0:13:20And not worry about it too much.

0:13:27I feel like you can easily get wrapped around in it.

0:13:28And I've changed prices probably hundreds of times for various apps in the store.

0:13:30Just trying different things.

0:13:36What happens if I make it lower price during the week and higher price on the weekend?

0:13:36does that do anything?

0:13:37It's like anything you can think of, just try it.

0:13:40Go into iTunes Connect and play around.

0:13:42I think that's the biggest part of it, is just being flexible.

0:13:45And so that's kind of some of my thoughts on pricing,

0:13:48and kind of where I'm going.

0:13:49And so in summary, let's check the weather.

0:13:51I'm probably going to make it a $3 app, because that's

0:13:54kind of where I suspect it'll end up.

0:13:57If it ends up charting really well, I may lower that.

0:13:59But generally speaking, that's where I'm going to start,

0:14:02because that's kind of where I think it's worth,

0:14:04her worth in the scale of, you know, apps in the App Store.

0:14:08Probably a good clarification.

0:14:10And otherwise, I'll see what happens.

0:14:12All right, as always, if you have any questions, comments,

0:14:13concerns, complaints, I'm on Twitter @_DavidSmith.

0:14:16I'm on AppNet @DavidSmith.

0:14:18You can email me from the link on the website.

0:14:20And otherwise, I hope you have a great weekend.

0:14:22Happy coding.

0:14:23I'll talk to you later.