56: The Migration Experience
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from relay FM this is Upgrade and this is episode number 56 today's show is brought to you by
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stamps.com postage on demand casper because everyone deserves a great night's sleep and
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fracture photos printed in vivid color directly on glass my name is Myke Hurley and I'm joined
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to buy, Mr. Jason Snell. Hi Myke, how's it going? Very well sir, how are you? You know,
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I am doing a lot right now. I'm kind of exhausted, I think I didn't go outside yesterday. I haven't
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been outside today. I'm feeling like a little, yeah, I'm feeling kind of like a crazy person
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who lives in a cave right now, because I've been doing so much stuff for the last, I mean,
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arguably since the Apple event.
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So that's almost three weeks ago, but yeah, it's been a pretty crazy last couple of weeks.
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Is that peak money-making season?
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Yeah, it is.
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I don't really think of it as the peak money-making season, but it's certainly a busy season.
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It's a peak money-making season for Apple, that's true, and it's very busy for people
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who write about Apple products.
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So yeah, I got the, you know, there's iPhone stuff.
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I got iPhones on Thursday, and so I've been working on that.
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I did a first look on Macworld by the time this post,
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my review should be up on Macworld.
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And in the background, I'm also working on El Capitan
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because El Capitan should be coming out on the 30th.
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So I've been working on my review for that.
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And then I think maybe I made some,
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either I wasn't thinking or I made some mistakes about,
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the iPhone release is about a week later
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than it was last year.
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They pushed it back a little bit.
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So there was a little more of a gap
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between the event and the release.
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And whether I was planning on it being like it was last year
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or whether I just wasn't thinking about it at all,
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I can't remember,
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but I also made a whole bunch of commitments to,
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you know, I'm gonna be on this show.
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I was on the new Screensavers this weekend, you know,
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which was a lot of fun with Lea Le Port,
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but that took three hours.
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- I'm really looking forward to watching that actually.
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- We did a total party kill session
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that was four hours long last night and in between I'm writing these articles that I
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have to write. So it's been, I went down to the South Bay for a couple of meetings last
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week on different days so that's many hours out of the house. So it's just been a kind
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of crazy time and crazier, I made it crazier than it needed to be by agreeing to some stuff
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not realizing it would be during a crazy time which maybe is my fault. So as a result, yeah,
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This is what happened last year, more or less.
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And I told my wife at the time that just because I was starting this new thing where I was
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doing this myself and I was suddenly working all weekend and insane hours and all of that,
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that it wouldn't be like that forever.
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And that was true, but we're back to that time of year where that is actually, you know,
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that is true for the last two weeks.
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That's been the case where other than like planned things like, you know, we're going
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to go somewhere for these hours.
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Other than that sort of thing, it's been pretty much all work for the last couple weeks.
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Pretty crazy.
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So I'm a frazzled mess right now is what I'm trying to say.
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>>Dawg, in about a year, we'll come to that a little later on in the show today.
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We have an Ask Upgrade question about your one year at Six Colors.
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But we'll get to that a little later on.
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But before we do that, should we address some follow-up and follow-out?
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>>Yeah, let's do it.
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>>So I want to talk about my iCloud woes again.
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It's been an interesting week for feedback. My feedback in regards to this show has three,
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it's taken three different kind of avenues. One avenue is people telling me that I shouldn't be
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saying negative about Apple. Sure. Well that's inevitable if you say something negative about
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Apple people will say you shouldn't do that. However I have had way more people agreeing with
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me because this is this this is this specific thing the iCloud stuff and the
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watch stuff seem to be problematic for many people oh yeah and the other thing
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has been people telling me what they have done to fix their iCloud problems I
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have seen so I just give you a couple of things some people tell me to reinstall
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so to reinstall iOS 9 from scratch people telling me that I was definitely
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on the beta, I can assure you that I'm not, people telling me to just reboot my device,
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people telling me to install Yosemite on the Mac, I don't know what that one was about,
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but that was another one. The list just went on and on. So the conclusion that I drew,
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that iCloud is broken in some way and it needs a reset of some kind, but that reset differs
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person to person. Like there is an issue at the moment with iCloud and it requires something,
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but it seems like they are vastly different, because I tried obviously rebooting it. I'm
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not, I have, uh, you know, I have, I'm running Yosemite and El Capitan on two different Macs.
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Um, I am not having these problems with my iPad as I mentioned. So it's kind of all over
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the map. What I did do, I told you last, last week that you should log out and back in just
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to try that. And that's the same premise, right? Which is something is weird. So let's
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change the iCloud state to something else and see if that resolves what's going on,
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question mark.
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So I did log out and log back in of iCloud, which is a horrific thing to do, because everything
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beeps and flashes.
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Yes, it throws little boxes in your face, like "please enter a password, please, please
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enter a password, I beg you!"
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But it is the right thing to do, I think, because it is so baked into so much stuff,
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just signing out and never signing back in again which some people may do is a
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terrible idea. It worked. So when I signed back in again I was able to perform an
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update and I got back up, sorry. But now it's broken again on the new phone.
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Found out last night. Just checking. I thought, "Oh shit, just check." Because I have a weekly
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OmniFocus reminder, like a weekly OmniFocus task at the moment to remind me to just
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back up my phone to my Mac, right? Just plug it in, back it up, do it once a week.
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Once a week is fine for me because I don't feel like I'm gonna lose too much
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stuff. Most stuff gets pushed into the cloud in some manner anyway. So I thought,
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let me just check before I say, you know, before I delete this task, because, you
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know, because I don't need it anymore. And my 6S+, I can't get that
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right. 6S+ is not backing up to iCloud at the moment and I tried to perform
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two backups and they both failed so this morning I signed out of iCloud again
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back in and it did perform an update. However I'm not convinced that it is
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updating, that it is backing up everything. I keep saying update when I mean
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backup as well, I'm all over the shop today. I'm not convinced that it is performing a
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full backup because for example when I look at what's in the next backup just
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the pure storage amounts taken up is way more. So it's saying that currently
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the current iPhone I have which is I've given it the name Myke was right
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which I very much enjoyed when I had that idea and the backup size currently
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is three gigabytes but the next backup size there is four gigabytes of photos
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now I haven't taken a gigabyte photos in the last six hours so I have no idea
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what's going on maybe maybe photos are being downloaded from iCloud or
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or something. I'm not 100% sure what's going on but it did perform a backup so it's now
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a case of me keeping my eye on this again. So I will urge again everybody who's listening
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who thinks that their phone may be backing up to iCloud just to double check because
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there is something wrong right now and I'm not sure if it is tied to the beta in some
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way having run the, you know, if you have run the betas and then go on forward to the
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standard release versions if because you ran the betas it's done something crazy to your
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iCloud. A couple of people wrote in to remind me that that £7.99 a year 25
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gigabyte tier for my iCloud storage was probably not really worth holding on to
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anymore considering that a new, that now the 50 gigabyte is something like £9
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a year, £9.48 a year, so I have upgraded to the 50 gigabyte now because
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when they changed the pricing it's now made it way more worthwhile to just go
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for that so it was bugging me about iCloud backup and also reminding me to
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put you know oh you should be doing all your photos it sounds like okay whatever
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just get the 50 gigabytes and I'm good so that's that and the last thing the
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new phone has fixed my tethering problem oh good so that's one of these things is
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fixed so that's that so I will I will continue to update people in iCloud
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corner over the next couple of weeks. But there is there's something going wrong. I
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have had a few people say to me that they were having these problems but the 9.1 beta
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has fixed them. So potentially in a couple of weeks time it will all go away again. But
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there does seem to be an issue. I'm happy that I'm not alone and I'm hoping that something
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is being done about it.
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That's good. That's good. I... This isn't really iPhone review related so I'll mention
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here I think is my observation while transferring to a new phone last week is that this just
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isn't simple enough.
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Like there's too much like if you do if you restore from an iCloud backup which I think
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is a very common thing because a lot of people use iCloud backups now you have to re-enter
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in all your passwords.
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So even if it all works fine you have to enter in all the passwords again and if you if you
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use the encrypted backup method, which uses iTunes, there are issues there too.
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It is true that if you restore from an encrypted backup on iTunes that you don't have to re-enter
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in most of your passwords.
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You still have to enter in your iCloud ID, and you have to put in your Apple Pay security
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code, and you have to retrain Touch ID, which I kind of understand from the way they're
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built technically to be secure and to have the software not know sort of what the secrets
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But even then, you have to deal with iTunes, and iTunes is a gigantic pain, especially
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if you haven't synced to it for a while, it says "I want to transfer your content" and
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that can take forever, and then even though it did transfer my content, when I came back,
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it still needed to download a whole bunch of apps from the App Store, even though those
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apps were sitting on my device, which was frustrating, and I keep thinking about people
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who rely on tethering, right?
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have metered data or just people who have metered data in any instance. It's like, wait
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a second, this data is on my phone and yet you're going to redownload it from the internet
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anyway? So that's kind of frustrating and just having to resort to iTunes. And I had
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that moment where I thought, you know, Apple needs to make this, especially in a world
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where people are potentially going to be upgrading their iPhones every year, this needs to be
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better. This needs to be so much better. Apple needs to put some work into having, you know,
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somebody on Twitter said to me, why can't you put two phones next to each other and
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say, "All right, I want to transfer from A to B." And I know there are technical reasons
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why that might be difficult, but...
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My integration assistant exists?
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Yeah, even if, you know, there might be space considerations, the new phone, although the
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new phone, if it's completely empty, you know, could it take, could it receive a big data
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packet from the other phone and then do things with it and then reboot or something? Or even
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if you used a computer as an intermediary and you needed to do that, perhaps there would
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be a simpler way than going through iTunes where you could plug in the phone and launch
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the iPhone migration utility and press a button and have it suck everything in and then hook
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up the new phone and press a button and have it do that. But whatever the approaches are,
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and iCloud kind of is like that except then you enter in a million passwords because it
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seems like people are also confusing iCloud Keychain which is used for logging into websites
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and auto-filling in Safari, iCloud Keychain does not, to my knowledge, remember your Gmail
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password, right? Or anything like that. Anything that's saved as a stored password in the system,
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in preferences, those are flagged as being passwords and they're not backed up because
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they don't want to put your passwords on iCloud. So it's, you know, it's kind of a mess. And
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although it's better than it was, I feel like this is one of those areas where Apple needs
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to make it a better experience for its customers. You're more likely to upgrade your phone if
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it's an easy experience to upgrade your phone and you don't lose data, lose, you know, have
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a frustration where you have to look up passwords. You know, let's make it as easy as possible
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so that people are really enthusiastic about upgrading and don't have their upgrade experience
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sort of soured by having a painful upgrade. And I haven't even mentioned the Apple Watch
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which it feels like Apple just completely forgot or punted about the fact that people
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were going to buy new iPhones and need to repair their Apple watches because there's
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no transfer procedure at all for an Apple watch to move between phones. You have to
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unpair it, it wipes itself, then you need to repair it, and then it loads from a backup
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which may not contain all your data. I lost a couple of days of fitness data even though
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I followed what I thought were all the proper steps. And again, I understand technically
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why but it shouldn't. It's not a good experience. It needs to be better.
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Alright, Jason, you've lit a fire in me now. I had so many problems setting up my phone.
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I'm sorry to everybody who tuned in hoping I'd feel better. I have many nice things to
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say later in the show about my 6S+ because Myke was right all over again. But I do want
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to talk about my setup process. Before we do that, let me thank Fracture. So, Fracture
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Thanks for sponsoring this week's episode. We love Fracture and Fracture love you guys.
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And they also want to say a ginormous thank you to every single one of you who have been
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buying Fracture's and giving Fracture a chance to print your favourite photos. Fracture is
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that company that will take your favourite images and print them directly onto a piece
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of glass for you so you can proudly display or give us gifts.
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As we said before, we love Fracture, we love the prints that they create. Both me and Jason
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have them hanging on our walls at home. It's also great working with them and I love seeing
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all of the photos of the awesome prints that people have made and they send me pictures
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of them on Twitter. I really like that because it's a nice thing because I get to see the
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pictures that people love and they tell me that they're happy with their fractures so
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that makes me feel happy when our listeners are happy with the sponsors and the products
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that they provide as well. The team at Fracture is super passionate about helping people display
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and celebrate their memories and accomplishments with the beautiful glass prints that they
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they produce and we love that you are helping support them and us by ordering
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them and purchasing them. But now listen up. This seems kind of crazy of me
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talking about it now but the holidays are coming up. Now every fracture is
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printed and hand assembled in their "fractury" in Gainesville Florida. Do you
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like "fractury" Jason? It's quite special right? It's a beautiful one.
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But they have specifically requested that we mention that if you're
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considering giving a Fracture or two as gifts this December you need to start making plans
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now because their queue always fills up fast with holiday orders. So to avoid disappointment
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you should be ordering as soon as possible because Fracture prints really do make amazing
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gifts for family and friends. So rescue those photos that are just hidden away on your devices
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and pick a few to have on show at home or at work wherever you want. Head on over to
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me.com to learn more and get started and if you use the code upgrade you will not only
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get yourself 15% off your first order you also help support this show once again big
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thanks to fracture for supporting relay FM don't forget to send your pictures along with
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your fractures when you get them so they're beautiful they really are so I I feel and
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I agree with you that there are many problems here and what I think is Apple's current stance
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on privacy is making iPhones set up harder and more frustrating?
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Yeah, I mean they've made their lives more difficult and again their stance on privacy
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I think is rightly so.
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It's a lot easier if you're Google and you have all the things in the cloud to do things
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with all of those things.
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And Apple, I mean total tangent, but when I talk to Apple about the Photos app for Mac,
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which I wrote the book about and I'm going to do an update of that for El Capitan and
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and how all that stuff syncs, it's the same thing, right?
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Which is because they're not going
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to put all of your facial recognition
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data in the cloud, which is in part, at least,
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for privacy reasons, it makes a lot of things
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more complicated in photos.
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Because if you have two Macs syncing to iCloud Photo
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Library, they can't share the face recognition database
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because it stays on the machine.
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So there are a lot of these cases
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where Apple's strategy, which is we
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could argue about which came first,
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whether it was that Apple's business model leads to these kind of privacy things or whether
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it is a choice to have privacy and then that permeates the products, but either way it
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makes their job harder.
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So I have said this many times, like I think that my idea of privacy is different to many
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others in that I'm willing to accept trade-offs where I think that I get
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benefit from them. So I would really love if I could say to Apple, even if just on
00:18:00
◼
►
this one occasion whilst I'm doing this back up, take the data and just promise
00:18:05
◼
►
me you'll delete it afterwards. And I know that that is so ideal but it doesn't
00:18:09
◼
►
bother me if they have it anyway, right? And I'm talking about like health data
00:18:12
◼
►
and Apple Pay information and I know that, well the Apple Pay information is slightly
00:18:16
◼
►
different because there's so many legal reasons why they can't have your credit
00:18:19
◼
►
cards on file in that way so they can make purchases blah blah blah blah blah
00:18:22
◼
►
get all that because that's needed so people can't steal your data from your
00:18:25
◼
►
phone all that kind of stuff but there are so many things now that you you
00:18:30
◼
►
perform a backup you set up your phone and it's like you now need to enter this
00:18:35
◼
►
in again and you need to enter this in again this and again and this and this
00:18:39
◼
►
and this oh and if you do the iCloud backup and restore which we try and push
00:18:43
◼
►
to you is the preferred one some of this data just will not come over so it's
00:18:48
◼
►
Imagine you sell your phone and you don't know.
00:18:52
◼
►
Again, for good reasons, right?
00:18:53
◼
►
For good reasons why those things are flagged as not to be backed up, because you don't
00:18:56
◼
►
want to have this device resident security stuff.
00:19:01
◼
►
What's the point if you then put it in the cloud, because then they get your password
00:19:04
◼
►
and if they get your iCloud password, then they have all of your other app passwords
00:19:09
◼
►
and service passwords and all of that.
00:19:12
◼
►
It's a huge issue.
00:19:13
◼
►
totally understood why you wouldn't do it but boy that leads to this whole
00:19:18
◼
►
other set of problems. But then my other question is why can't I do an encrypted
00:19:22
◼
►
iCloud backup? Like Apple, don't Apple claim that iMessage is encrypted and
00:19:29
◼
►
they don't have the keys? Right so the idea would be you'd set your
00:19:34
◼
►
iCloud backup with a password and I think the challenge
00:19:38
◼
►
yeah I mean I am not an encryption expert so I think that would be the
00:19:43
◼
►
question is there may be a technical reason why, but yeah, I've had that same thought,
00:19:47
◼
►
which is, you know, let me encrypt, let me do something to provide extra protection so
00:19:52
◼
►
I can do something that protects this even more. Because I think what you want is another
00:19:58
◼
►
layer. You don't want it just protected with the iCloud layer. That's why they don't save
00:20:03
◼
►
that stuff. You would want another element. So even if they broke into your iCloud account,
00:20:08
◼
►
they couldn't rifle through your disk images for all of those secrets because they would
00:20:13
◼
►
be extra encrypted. One reason may be because of technical challenges involving incremental
00:20:19
◼
►
backups. It strikes me as being impossible, but I don't know, again, this is not my area
00:20:25
◼
►
and this is the thing that's difficult. I think neither of us are saying that these
00:20:29
◼
►
are not difficult problems. It's just when we think of sort of the bar Apple set in terms
00:20:32
◼
►
of the user experience, this stuff is problematic. And there may be good reasons why this stuff
00:20:39
◼
►
is the way it is, some of which may be technical, some of which I suspect are probably organizational
00:20:45
◼
►
or things that they have legacy software. I was talking to Leo Laporte this weekend
00:20:50
◼
►
when I was on the new screensavers about, he was like, "Why does it keep asking for
00:20:55
◼
►
my iCloud password? It keeps asking me over and over again." And I've had that experience
00:21:00
◼
►
too sometimes and you know my gut feeling there is that there is stuff that Apple could
00:21:05
◼
►
probably build that made you get prompted a lot less but there are a bunch of different
00:21:14
◼
►
systems and they're not really quite connected right because they were built separately over
00:21:18
◼
►
time and I think that's part of this too is you know which is again there are lots of
00:21:23
◼
►
reasons but all we can see as users which is who we are is that it's not a good experience
00:21:29
◼
►
and that that's a place where Apple should do better.
00:21:32
◼
►
And Apple may very well know that it needs to do better there.
00:21:36
◼
►
But it remains that the Apple Watch transfer experience was poor
00:21:41
◼
►
and a lot of these iPhone migrations are not particularly strong.
00:21:45
◼
►
And it would seem to me, like I said earlier, that, gosh,
00:21:48
◼
►
if your Apple and iPhone sales are the most important thing you do,
00:21:51
◼
►
that finding ways to reduce the friction on getting a new iPhone
00:21:55
◼
►
should be pretty high up on the priority list.
00:21:59
◼
►
I completely agree. So the thing that I found the most frustrating though was
00:22:07
◼
►
the Apple Watch. Like it's probably one of the worst user experiences I've had
00:22:14
◼
►
of an Apple product. The fact that I have to delete my watch and all of the data
00:22:18
◼
►
on it to pair it with another device. Like that is madness. And I know I feel
00:22:24
◼
►
like I have an understanding of why because a lot of the data is shared from
00:22:29
◼
►
one to the other and that kind of thing but it's like that is crazy
00:22:34
◼
►
yeah it's um again technically the way the Apple watch is set up it is set up
00:22:46
◼
►
with pairing right it's set up with this slave relationship it is tied to your
00:22:54
◼
►
iPhone it is it is a little satellite of your iPhone okay but you would think
00:23:05
◼
►
that you could build it so with keeping in mind that people do change their
00:23:09
◼
►
iPhones you would think you could build it in a way so that there's a transfer
00:23:15
◼
►
process of some sort like how do I make it so I can authenticate on two devices
00:23:19
◼
►
two iPhones and make this easier yeah sometimes you're gonna lose your device
00:23:23
◼
►
you're gonna it's gonna fall in the river and you're gonna need to restore
00:23:27
◼
►
your Apple watch from a backup on a new iPhone but what if you've got both
00:23:30
◼
►
devices and you just bought a new iPhone is there a way that we can make this
00:23:33
◼
►
process simpler than the idea that you're going to wipe the Apple watch
00:23:38
◼
►
have it be a complete blank and then go to the new phone and restore and then go
00:23:43
◼
►
through the Apple watch setup again because that's what it is now basically
00:23:49
◼
►
Yeah and it's it's kind of just this it's just crazy to me I mean because my
00:23:55
◼
►
problem was I was having some issues downloading apps from the App Store
00:24:01
◼
►
because I did an iTunes backup but I had this same thing where half of my
00:24:07
◼
►
apps didn't install they just weren't there like they just weren't there at
00:24:12
◼
►
all and I had to sit for about three hours and basically recreate my phone
00:24:17
◼
►
again. Yeah. Because even the apps that were showing on the home screens as
00:24:22
◼
►
being there weren't downloading. I had to go in and manually download them all.
00:24:25
◼
►
There was this bug with app thinning. Yeah. Which it turns out is a problem and
00:24:30
◼
►
Apple ended up having to issue a tech note about it and actually now when you
00:24:34
◼
►
do a migration there's a there's like a warning about app thinning that comes
00:24:39
◼
►
across that they've inserted in the process somewhere somehow using some
00:24:43
◼
►
sort of flag that they can set. And it did strike me that app thinning, one of the disadvantages
00:24:48
◼
►
of app thinning, which the idea that you could drop out resources that are not for your particular
00:24:51
◼
►
model of device, is that it does make it harder or impossible, essentially, to do a completely
00:25:01
◼
►
free-from-cloud restore. Because if I've got iPhone model A, and I've got a 6s, and I just
00:25:09
◼
►
bought the shiny new iPhone 7, right?
00:25:11
◼
►
And it's got a shiny new processor
00:25:12
◼
►
and we've got app thinning.
00:25:14
◼
►
And the resources that I need for the 7
00:25:16
◼
►
are not the same as the 6.
00:25:17
◼
►
Then I can't do an iTunes backup encrypted
00:25:21
◼
►
with all of my apps on it
00:25:22
◼
►
because even if the apps are the same,
00:25:24
◼
►
the data is not the same anymore because of app thinning.
00:25:26
◼
►
So that adds a whole other layer of complication.
00:25:28
◼
►
Unfortunately, it bit everybody this time
00:25:31
◼
►
because of the bug in app thinning that made everybody,
00:25:35
◼
►
they warned everybody should update all of their apps.
00:25:38
◼
►
I guess they changed a flag which turned app thinning off,
00:25:41
◼
►
it sounds like.
00:25:42
◼
►
So if you did an update, it would download the full app
00:25:44
◼
►
instead of the thin version.
00:25:46
◼
►
And then you could do an upgrade.
00:25:48
◼
►
But I don't think I lost apps other than some beta apps,
00:25:52
◼
►
which that happens if you're not in test flight or whatever.
00:25:56
◼
►
I think I lost some of those, but I didn't lose them.
00:25:58
◼
►
But I did have that ghostly,
00:26:00
◼
►
oh, these need to redownload.
00:26:01
◼
►
And that redownload process is also not that great
00:26:04
◼
►
a lot of the time where it stalls.
00:26:06
◼
►
I had like 30 apps that just said waiting
00:26:08
◼
►
and it was unclear what we were all waiting for.
00:26:11
◼
►
And I did a restart, and then I ended up logging out
00:26:14
◼
►
and logging back into the app store.
00:26:15
◼
►
And that is the thing that finally kicked it off.
00:26:18
◼
►
- See, I didn't think to do that.
00:26:19
◼
►
I just sat and was like,
00:26:21
◼
►
I've basically just downloaded everything again.
00:26:23
◼
►
But the great, the really weird thing,
00:26:25
◼
►
and it's not weird, but it felt weird,
00:26:27
◼
►
was that even though like I downloaded the app,
00:26:30
◼
►
that wasn't, like I downloaded an app from the store,
00:26:33
◼
►
but all my data was in it.
00:26:34
◼
►
It was very strange.
00:26:35
◼
►
Like I know that the data comes over,
00:26:36
◼
►
like that's how the iTunes backup process works now is my understanding, is that you
00:26:41
◼
►
backup the data to iTunes and the data comes back over to the phone but then the apps come
00:26:46
◼
►
from the store. I can't think, I don't know why they're doing this. I don't know why everything
00:26:54
◼
►
that I update doesn't come straight over again. It might have something to do with. Purchase
00:26:59
◼
►
transfer maybe wasn't complete but it was a whole big rumor roll and basically this
00:27:05
◼
►
part, the fact that I spent so many hours dealing with it, was what annoyed me the
00:27:08
◼
►
most about having to, for example, re-enter Apple Pay and do the watch,
00:27:11
◼
►
because I was already spending so much time doing all of that, I then had to go
00:27:15
◼
►
in and add all this stuff in again, which was a pain. It was definitely a pain. But
00:27:22
◼
►
yeah, I think that this stuff could be better. I don't know what the tools are
00:27:25
◼
►
to make it better. Well yeah, that's the thing, and I don't doubt, I don't think,
00:27:31
◼
►
think, and this is the thing, when I think people who follow Apple and like Apple stuff
00:27:36
◼
►
get frustrated by media coverage of this that makes stupid assumptions and then the Macalope
00:27:42
◼
►
comes in and knocks them on the head. And I don't want to make any dumb assumptions
00:27:45
◼
►
here. I don't want to assume that Apple thinks this is all great, right? Because I bet you
00:27:51
◼
►
there are lots of people at Apple, and maybe even at the executive level, but I'm sure
00:27:55
◼
►
there are people down in the trenches who know that this is frustrating and probably
00:28:00
◼
►
know exactly why this is as frustrating as it is. And my guess, like I said, is that
00:28:05
◼
►
there are lots of legacy issues here, lots of things, different web services that grew
00:28:09
◼
►
up over time and are all connected in different ways to iOS. And even if Apple is very clear
00:28:14
◼
►
that they want to push them all together, and in some cases maybe have pushed them together,
00:28:18
◼
►
it's just not all there yet. It's very, you know, that's why I'm always hesitant—we've
00:28:22
◼
►
talked about this on the show before—I'm always hesitant to say, "Well, here's the
00:28:25
◼
►
solution," because you don't actually know what the internal issues are. It is kind of
00:28:30
◼
►
black box but we can look at it from the outside as users and say wow this isn't
00:28:34
◼
►
any better like you know especially if you go through it once a year you once a
00:28:38
◼
►
year you've got your little check-in and like how's the migration experience
00:28:41
◼
►
going with with iCloud and with getting a new iPhone and we get to check in and
00:28:45
◼
►
see and you know you you over that year you're like oh well this is probably
00:28:49
◼
►
improved in the last year and then you and then you go into it you're like no
00:28:52
◼
►
it actually is not any bet better and in fact with the addition of the Apple
00:28:56
◼
►
watch it's kind of worse and with the app thinning thing it got it got extra
00:29:01
◼
►
complicated and worse so you know that that's the bottom line is that is that
00:29:06
◼
►
it's got to be better it needs to be better. I mean this does go to my
00:29:11
◼
►
general feeling right now and kind of the flag that I'm waving is that my I'm
00:29:17
◼
►
concerned that these devices are getting too complicated as they're having to add
00:29:21
◼
►
new features constantly. They're getting way, way too complicated for a new user,
00:29:27
◼
►
for a less technically advanced user, and/or people are just completely
00:29:33
◼
►
missing that some things even exist in their phones. Yeah, it's a tough,
00:29:38
◼
►
because they are more complex, right, and so Apple wants to add features and make
00:29:42
◼
►
these things more complex without making them more complicated, and that is tricky.
00:29:46
◼
►
And yeah, you get a new phone and it asks, you know, there's like a wizard over
00:29:51
◼
►
like the old Microsoft concept of a wizard. There's an assistant, there's this thing that walks you
00:29:56
◼
►
through like, would you, you know, would you like to turn on location services? Would you like to
00:30:00
◼
►
turn on touch ID? Would you like to log into iCloud or make an iCloud or an Apple ID? You know,
00:30:07
◼
►
would you like to send information to Apple? Would you like to send information to third-party
00:30:11
◼
►
developers? You know, it, it, there's a lot like going on to a new iPhone is like a job interview
00:30:18
◼
►
a little bit. There's a lot of stuff before you get to the home screen and can start launching
00:30:23
◼
►
apps. And, you know, there are reasons why all of those questions are there. And I'm
00:30:27
◼
►
not saying that maybe they should all go away, but the fact is, you know, it used to be easier.
00:30:34
◼
►
And with every new feature, it seems like it gets a little more difficult. And with
00:30:37
◼
►
every new security and privacy feature, it gets a little more complicated. There's another
00:30:41
◼
►
screen you need to go through. And yeah, you only have to go through it once a year or
00:30:44
◼
►
every two years, I'll grant you that. But still, I see people get new iPhones and have
00:30:51
◼
►
this same frustration. This happened the last time my wife got a new iPhone. She was like,
00:30:57
◼
►
"Oh, it's asking me about this and that and this now." It's like, yeah, you gotta do it.
00:31:01
◼
►
And it feels like work and it may be necessary, but it doesn't necessarily lead to a super
00:31:07
◼
►
happy, joyous experience, which let's be clear here,
00:31:11
◼
►
getting a new iPhone should be
00:31:14
◼
►
a super happy joyous experience, right?
00:31:16
◼
►
It should be, it should be.
00:31:18
◼
►
And everything that happens that makes it less of that
00:31:21
◼
►
is something that there's gotta be somebody at Apple saying,
00:31:24
◼
►
"We gotta do better,"
00:31:25
◼
►
because that's their whole business.
00:31:27
◼
►
I mean, two thirds of their businesses
00:31:29
◼
►
is selling new iPhones.
00:31:30
◼
►
So the onboarding experience of a new iPhone
00:31:33
◼
►
needs to be as awesome as possible.
00:31:35
◼
►
And I think it's not.
00:31:37
◼
►
The complexity thing, I don't blame Apple for it, but it's just the situation that they're in.
00:31:43
◼
►
These things have to become more complex as the demand for new features increases as well.
00:31:48
◼
►
Like there's nothing they can do about it, right? They've got to put new stuff in these devices,
00:31:52
◼
►
but there is an issue that it makes them more complex.
00:31:55
◼
►
Yeah, well, I mean, you add Touch ID and then you need to set up Touch ID every time,
00:32:00
◼
►
and you've got all the data stored in the secure element where it can't come back out.
00:32:04
◼
►
And so you can't just copy, first off,
00:32:06
◼
►
even if the hardware and this new touch ID sensor,
00:32:08
◼
►
so who's to say that the whole training process
00:32:11
◼
►
and the hardware is not different under there?
00:32:13
◼
►
Like even if you could pull out your ID information,
00:32:16
◼
►
your fingerprint information and transfer it,
00:32:18
◼
►
would it work?
00:32:21
◼
►
Or has the hardware changed and the specs have changed
00:32:23
◼
►
and it actually needs you,
00:32:25
◼
►
but even if it doesn't need you to retrain because of that,
00:32:27
◼
►
it needs you to retrain because they put security in place
00:32:30
◼
►
to not get that data out.
00:32:31
◼
►
And you know, that's a choice
00:32:33
◼
►
and it's, I think, maybe a good choice,
00:32:34
◼
►
but it does mean that's a whole set of training
00:32:36
◼
►
that you have to redo when you move to the new phone.
00:32:39
◼
►
And you could, you know, adding an Apple watch
00:32:41
◼
►
complicates it further and it's just, it's all in there.
00:32:44
◼
►
It's a hard problem.
00:32:46
◼
►
And I, you know, we see both,
00:32:48
◼
►
both of us see Apple struggling with it.
00:32:51
◼
►
And I think we have to say they're struggling with it.
00:32:53
◼
►
This is, you know, there's a lot of room to grow here.
00:32:57
◼
►
- I don't think anybody does a good job
00:32:59
◼
►
of this type of stuff, like the migration process,
00:33:02
◼
►
but Apple is not doing a good one either.
00:33:05
◼
►
And that's the one that I go through the most.
00:33:08
◼
►
- Yeah, and our expectations are pretty high.
00:33:09
◼
►
- Like Google's is worse.
00:33:11
◼
►
It actually brings over less information.
00:33:13
◼
►
Especially go from device vendor to device vendor.
00:33:16
◼
►
It's my own experiences with it is,
00:33:20
◼
►
it's been very hit or miss
00:33:21
◼
►
as to what it actually provides you with.
00:33:24
◼
►
- It's been a while since I used an Android phone,
00:33:27
◼
►
but the last time I did,
00:33:27
◼
►
my impression was if it's stuff you've got in Google
00:33:30
◼
►
and your Google ID unlocks it,
00:33:31
◼
►
you are in good shape. And everything else, meh, not so much.
00:33:36
◼
►
Alright, I want to get over this hump and actually talk about some happy things and
00:33:41
◼
►
some good things about my new device here. Before we do that, let's take a moment to
00:33:47
◼
►
thank Casper, the online retailer of premium mattresses that you can get yourself for a
00:33:52
◼
►
fraction of the price that you will find mattresses in stores. The mattress industry has always
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◼
►
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◼
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world by cutting the cost of dealing with resellers and showrooms and passing that saving
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supportive comfort. Casper mattresses are one of a kind. They have created their own
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type of mattress technology. They combine a new hybrid mattress that has latex and memory
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◼
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foam in it. It's very, very fancy. Jason, I know that you are a Casper man, are you
00:34:32
◼
►
Yeah, I guess you could say that. I do sleep on a Casper mattress every night when I am
00:34:35
◼
►
in my house. And it's very nice. It's a very comfortable mattress. Our old mattress was
00:34:42
◼
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not. It was like sleeping on a trampoline. You sit on one side, the cat flies off the
00:34:47
◼
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other side. And this new one is just, when they say it's just got the right sink and
00:34:51
◼
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the right bounce, that's about it. That's well-crafted. That describes the feeling when
00:34:56
◼
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you lay down on it. It's comfortable and risk-free, which is, I think, the most beautiful thing
00:35:03
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about it because you can send it back if you don't like it.
00:35:06
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- Yep. I have a 100-day return period. It's completely risk-free to buy a Casper mattress.
00:35:12
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You can try it out on your own bed in your own home and sleep on it and make sure that
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is right for you and if it isn't they will pick it up for free and return it.
00:35:22
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So they will, you will get a refund and they will come away and they will
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pick it up for you because they understand the importance of truly
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trying out a mattress that in all reality you'll probably be spending a
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big chunk of your life on like a third of your life in most instances. Usually
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mattresses can often cost well over $1500 but Casper mattresses cost between
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$500 for a twin size mattress, $750 for a full, $850 for a queen and $950 for a king
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they vacuum pack them to make sure they go in these kind of impossibly sized small boxes.
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Listeners of this show can get $50 towards any mattress purchase by visiting casper.com/upgrade
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for details. Thank you so much to Casper for sponsoring this show and Relay FM.
00:36:20
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So I reserved my phone on the Apple Store app late one night in Portland and
00:36:27
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►
it was the best decision I have made in a long time because I was planning
00:36:33
◼
►
to go to the store because I'm fed up of the lackluster delivery companies we
00:36:37
◼
►
have here in the UK. I arrived at the Apple Store that I wanted to go to. I
00:36:43
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I kind of got there about half past eight in the morning.
00:36:45
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I think the store was open to eight maybe.
00:36:48
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The line to get a phone was huge, hundreds of people deep.
00:36:53
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And the line for reserving was like 20 people deep.
00:36:55
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►
So I felt very good about that.
00:36:57
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You just get your time slot, you get in the line,
00:37:00
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and then when your time slot comes up,
00:37:01
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they will call, say like,
00:37:02
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"Oh, the 845 time slot, please come forward."
00:37:05
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You go there, and I just gave them my name,
00:37:07
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►
and a guy come and collected me from the line,
00:37:10
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►
and we went into the store.
00:37:11
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►
it was crazy busy in the store.
00:37:13
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►
Like they had hundreds of iPhones
00:37:16
◼
►
sitting on that big counter at the back, you know?
00:37:18
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►
You know the one like the right at the very back?
00:37:20
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►
I think it's the Genius Bar in this store anyway.
00:37:23
◼
►
They had loads and loads of phones there
00:37:25
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►
and there was just store members
00:37:26
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running two and four, two and four,
00:37:28
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►
two and four all day like picking up.
00:37:29
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►
- Did you pick one close to you
00:37:30
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or did you pick one that you know is less,
00:37:32
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you know, less busy?
00:37:34
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►
Or did you have any strategy about which store you picked?
00:37:36
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- I just picked the closest
00:37:37
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'cause I knew I was gonna be leaving early in the morning.
00:37:39
◼
►
It's a relatively busy one,
00:37:41
◼
►
but all Apple stores in London are busy
00:37:43
◼
►
because they're big stores in big malls.
00:37:46
◼
►
We don't have like local stores like in some cities.
00:37:50
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►
We have like five or six and they're all huge,
00:37:53
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►
including two of the largest in the world.
00:37:55
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►
And I actually think the Covent Garden
00:37:56
◼
►
is the biggest Apple store per square foot in the world.
00:38:00
◼
►
So here goes a little fact for you.
00:38:04
◼
►
Good trivia. - The Covent Garden store
00:38:06
◼
►
is beautiful and it is huge.
00:38:08
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►
It's the nicest Apple store that I've been to.
00:38:10
◼
►
Anyway, but I went to one in a mall here in Stratford in London because it's the
00:38:16
◼
►
one that's closest to my home. And I kind of ruined everything for this
00:38:21
◼
►
poor guy because I wanted to buy a watch band as well and it ruined everything
00:38:26
◼
►
for him because he had to like get someone to go into the back to pick one
00:38:30
◼
►
up and he was like we were waiting we were chatting for a few minutes and you
00:38:33
◼
►
know we just chit-chat and he was very nice. We're talking about how busy the day was
00:38:38
◼
►
But they're optimized for, you know, "Come and get your phone and leave, come and get
00:38:42
◼
►
your phone and leave, next, next, next."
00:38:43
◼
►
And you were like, "Oh, a watch band, please."
00:38:45
◼
►
Yeah, I think they might actually be kind of targeted on that day, maybe, to do that.
00:38:50
◼
►
Like, you know, the amount of pickups that you had.
00:38:52
◼
►
But I bought AppleCare, so that probably balanced it out for him, because I expect that, you
00:38:56
◼
►
know, if you sell AppleCare, you are probably, you know, in good books.
00:39:00
◼
►
I'm sure that is still a retail thing, like, "Yes, well done, AppleCare."
00:39:04
◼
►
I buy it because the phone's so big, right?
00:39:06
◼
►
more likely that I'll drop it and I actually had the closest call of all time whilst walking
00:39:12
◼
►
to the Apple store with my old phone in my hand I hit it and it span out and I just caught
00:39:19
◼
►
it before it landed the ground it would have smashed to pieces which I thought was quite
00:39:23
◼
►
funny I just get there like oh I broke it can I buy a new one but whilst whilst the
00:39:29
◼
►
we were waiting for the watch man to come and the guy was kind of getting a little bit
00:39:34
◼
►
patient so he went into the back so I'm kind of just standing there and then I
00:39:38
◼
►
heard one Apple Store representative ask her manager, she said can I quickly pop to the
00:39:44
◼
►
loo and the manager says very quickly yes that shows how busy they were. She
00:39:49
◼
►
felt like she had to ask and when she did he was like yeah but you have to be
00:39:53
◼
►
super fast so I was like yeah that's how busy they are on these days. Look the guy
00:39:58
◼
►
told me like he was there at like five in the morning or something like that
00:40:00
◼
►
it's yeah I can't even imagine what these days are like for the Apple Store
00:40:04
◼
►
stuff. But yeah I bought my 6s plus in white and silver. I have a midnight blue
00:40:13
◼
►
case and I bought a midnight blue watch band and I also have a orange case as
00:40:19
◼
►
well. Silicon cases. I went a bit crazy with it but I really love these colors
00:40:24
◼
►
the orange and the midnight blue I love them both so I'm very happy that I got
00:40:29
◼
►
them both. Do you have your own iPhone? Do you buy one? I don't have one yet.
00:40:34
◼
►
Okay. So that is to come. I just decided since I was going to get the review units and I wanted to
00:40:39
◼
►
spend time with them that I would just deal with getting a phone later. And you got your review
00:40:45
◼
►
unit the day before, right? Or something like that? On the Thursday. Okay. And what model do you have?
00:40:51
◼
►
Well, it's the... I have the 6S and the 6S Plus. Space Gray 6S and it's a Silver 6S Plus.
00:41:03
◼
►
I'm surprised you didn't go for one of the funky colors, especially on the Plus, because
00:41:08
◼
►
I know you won't leave the house without them.
00:41:09
◼
►
Well, you don't get to choose.
00:41:11
◼
►
They sort of ask what you want.
00:41:13
◼
►
My understanding was that everybody wanted the rose gold, and I said I didn't care if
00:41:17
◼
►
it was rose gold or not.
00:41:18
◼
►
Yeah, because I guess if you're going to be taking photos, take photos of the new one,
00:41:23
◼
►
That makes sense.
00:41:24
◼
►
So my feelings with the phone, once I'd actually gotten it through Upgrade Hell, that might
00:41:31
◼
►
be a new segment on the show. Everything. It's a new name of the podcast. It's Upgrade
00:41:36
◼
►
Hell on relay FM. Everything on this phone feels faster. It's crazy. Oh yeah. Typing
00:41:44
◼
►
feels faster, like there's no feel lag on the keys. The speed and the snappiness is
00:41:50
◼
►
definitely noticeable. Like there's no, this is one thing that I was noticing on my 6 Plus
00:41:58
◼
►
was the like a little lag when you pull down to search for an app.
00:42:03
◼
►
That's gone with the 6S+ for me.
00:42:06
◼
►
There's no lag there when you do the little pull down to search for apps in Spotlight
00:42:13
◼
►
The home button is way clickier.
00:42:15
◼
►
It's way clickier.
00:42:16
◼
►
Yeah, and I expect that Touch ID something to do with that.
00:42:19
◼
►
Yes, that's, well I mean it's a new sensor right?
00:42:22
◼
►
So that's, it's whatever that is in that button, it's new.
00:42:26
◼
►
It's a different one than the last one and it definitely feels and sounds clickier.
00:42:32
◼
►
There's more to it than there was in the six models.
00:42:35
◼
►
The Taptic Vibrate motor is awesome.
00:42:39
◼
►
Feels better and is way quieter.
00:42:41
◼
►
It was like every time I had a message on my 6+ before I turned vibration off basically,
00:42:49
◼
►
it was like an airplane was taking off.
00:42:52
◼
►
So loud, but now that I have fixed that and it's great.
00:42:56
◼
►
Touch ID is like fast to the point that it's too fast.
00:43:04
◼
►
Well, I saw somebody on Twitter speculate that maybe the reason that Apple hasn't invested
00:43:10
◼
►
a lot in lock screen complications or that sort of idea on the phone is that you're never
00:43:16
◼
►
going to see the lock screen.
00:43:18
◼
►
You put your finger down and boom, it's gone.
00:43:20
◼
►
They made live wallpapers though.
00:43:22
◼
►
- Yeah, I know.
00:43:23
◼
►
I know it's just funny 'cause I'm almost never gonna see
00:43:26
◼
►
unless I'm, even when I just try to push my thumb down
00:43:30
◼
►
on the button to bring up the lock screen
00:43:33
◼
►
to check the time, let's say, it unlocks.
00:43:38
◼
►
We both know that there is another button
00:43:42
◼
►
that performs this action,
00:43:43
◼
►
but that's not the button I've ever pressed.
00:43:46
◼
►
- No, that's exactly right.
00:43:48
◼
►
Well, yeah, it is a, yeah, the Touch ID is crazy fast.
00:43:52
◼
►
- Because even before Touch ID days,
00:43:54
◼
►
I press the home button and then swipe to unlock.
00:43:57
◼
►
- Sure. - That was how I did it.
00:43:59
◼
►
So like-- - Yeah, me too.
00:44:01
◼
►
- I can't imagine myself getting out of this idea,
00:44:04
◼
►
but luckily we don't need our phones
00:44:06
◼
►
to see the time anymore
00:44:07
◼
►
because we have tiny computers strapped to our wrists.
00:44:09
◼
►
- Exactly right, so it doesn't matter.
00:44:11
◼
►
So instead we can press that side button
00:44:13
◼
►
and then do a 3D touch on the screen
00:44:15
◼
►
and watch everything move.
00:44:18
◼
►
I would like to suggest, I tried to tweet this but people were misunderstanding me so
00:44:24
◼
►
I deleted the tweet.
00:44:25
◼
►
I would like to play a game with everybody here which I think is kind of crazy.
00:44:31
◼
►
If you lock your phone and press the lock button so the screen lights up and just tap
00:44:37
◼
►
your finger on the home button.
00:44:39
◼
►
So like you try and make sure that you get a good contact with the metal ring.
00:44:45
◼
►
tap it as quickly as you can and it surprises me just how little information
00:44:50
◼
►
it needs to read it. Like a millisecond it's doing this reading in because you
00:44:55
◼
►
can just tap it very very fast and the phone unlocks. I am kind of, my mind is
00:45:01
◼
►
kind of blown about this. I think this is... 3D touch is awesome, really really
00:45:07
◼
►
great but this touch ID thing feels like a massive technical achievement
00:45:12
◼
►
that they're under playing. I don't know how they've managed to do this it's
00:45:17
◼
►
crazy because of the size of the leap that they've made like it's instant now
00:45:23
◼
►
like I'd you know I'd pretty much you could make it faster but I don't even
00:45:28
◼
►
know if it would be purposeful like I guess what the only way to make it
00:45:32
◼
►
faster is like you never even see the lock screen anymore like you just press
00:45:36
◼
►
it and it's already unlocked before your eyes can perceive that the lock screen
00:45:40
◼
►
there, like I guess it's the only other thing you can do, right? I don't know. I
00:45:46
◼
►
really feel the additional weight. It's, well, it's noticeable and it is more noticeable
00:45:53
◼
►
on the Plus because it's I think 20 grams heavier on the Plus, which, you know, to put
00:45:59
◼
►
it in perspective, if you've used the Apple leather case, it's like, it's that, essentially,
00:46:05
◼
►
because it's basically, because the case is larger on the 6 Plus than the 6, it's
00:46:09
◼
►
the weight of the Apple case for your device. It's like, you know, that's the extra weight.
00:46:15
◼
►
And then you can put a case on there and now you're back to even, you know, another 18, 16
00:46:20
◼
►
grams more weight. I think it's, I think you get, you get used to it, but, but if you, if you're
00:46:27
◼
►
just going directly from one to the other, you can absolutely tell. The only other dimensions,
00:46:32
◼
►
I think, are not noticeable at all. You have to bring out the, the, the calipers to measure them,
00:46:36
◼
►
them but the weight is you can tell it's heavier. I mean I've only had it a few
00:46:40
◼
►
days but I'm not used to it. It reminds me of the retina iPad. You remember how
00:46:48
◼
►
that got heavier and it was like it's not that much heavier but you notice it
00:46:52
◼
►
every time you pick it up. It's it's it's denser I mean it just feels it just
00:46:56
◼
►
feels denser but yeah yeah it's true I I don't think it's a big deal at least on
00:47:03
◼
►
the 6s, you know, on the 6s plus it may be a bigger deal. It's about 20 grams and it
00:47:09
◼
►
sounds like the reason for this is the Touch ID stuff, that they have to have another layer
00:47:15
◼
►
of sensors back there that's the 3D touch streaming. Sorry, yeah, the 3D touch. It's
00:47:20
◼
►
the strain gauges basically. It's that layer that is measuring your pressure and that means
00:47:26
◼
►
according to all the iFixit teardown, you know, the screen is heavier than it was because
00:47:30
◼
►
it at. Well that would make it would make sense that it's something like the
00:47:34
◼
►
screen right because if it's heavier on the plus it has to be something that's
00:47:38
◼
►
large and obviously is the the the it look a for example it was like a
00:47:42
◼
►
component that doesn't make any sense right because not all components are
00:47:46
◼
►
bigger because it's a bigger phone but the screen is... If it was like the
00:47:49
◼
►
Taptic Engine it's replacing battery so is it that much denser than the battery
00:47:53
◼
►
it's replacing but on the screen you're adding an entire new layer of something
00:47:58
◼
►
to the screen? 3D touch. So I struggle to activate the 3D touch multitasking.
00:48:06
◼
►
Mm-hmm. Oh the multitasking, yeah. Yeah I have adjusted 3D touch in the
00:48:12
◼
►
settings to the lowest because I've mentioned this before and I really do
00:48:18
◼
►
like 3D touch but I kind of still stand by like it's not a pleasant experience I
00:48:24
◼
►
I think to press harder. I don't really, I don't like that. Like tapping is nice to me.
00:48:30
◼
►
It's a nice way to interact. But the pushing, I don't know. There's just something in my brain
00:48:34
◼
►
which is like this is a little bit weird. I'm very sensitive at the moment. I don't have them,
00:48:40
◼
►
but I'm thinking a lot about RSI. So I think I'm just overly worried about anything that's kind of
00:48:47
◼
►
weird with my hands. Does that make sense? Like I'm a little bit, I've been getting a bit more
00:48:52
◼
►
wrist pain again recently even though I've changed all of my equipment to try
00:48:56
◼
►
and combat this so anything that kind of feels new and different like that is
00:49:03
◼
►
just a little bit strange to me because my way of thinking is like is I'm
00:49:08
◼
►
holding it in one hand and then like pushing with one thumb and I'm just
00:49:13
◼
►
concerned that it's like a hyper extension of some description I don't
00:49:17
◼
►
know I don't know enough about this stuff I don't know the science but it's
00:49:19
◼
►
just something I've been thinking about. But the actual, if you put that to the side, which
00:49:24
◼
►
most of the time I'm not worrying about it, I really do like 3D touch. I think that the
00:49:29
◼
►
multitasking gesture is a little bit too difficult to perform with a case. I have no problem
00:49:35
◼
►
reaching with the 6 Plus. I know that many people do, but we've mentioned it before,
00:49:39
◼
►
I have big hands.
00:49:40
◼
►
Yeah, I can't, there's a gesture on, so if you push from the left side, I keep saying
00:49:47
◼
►
I think that feels like a good verb to me, rather than to 3D touch something.
00:49:52
◼
►
If you push on the left side and start to swipe, it reveals the app switcher, which
00:49:57
◼
►
is a nice gesture, like with a normal swipe where you're moving back through the interface,
00:50:04
◼
►
it's a nice shortcut that is complicated if you have a case, because then the case is
00:50:10
◼
►
sitting there at that edge, and it's a little harder to do it, you've got to be a little
00:50:14
◼
►
more careful when you do it.
00:50:15
◼
►
is also a gesture if you continue that swipe all the way across the screen where you just
00:50:20
◼
►
quickly jump back to the previous app and it lets you kind of toggle back and forth
00:50:24
◼
►
and that's a gesture I can't do on the iPhone 6s Plus because my thumb doesn't go that far.
00:50:30
◼
►
Yeah, see I can do it. So, my issue with it is I most of the time don't know if I've successfully
00:50:41
◼
►
triggered the first part of the action until nothing happens. Like you can kind
00:50:46
◼
►
of, you do it a little bit and it kind of starts to fan away and then you know
00:50:51
◼
►
you've done it but I think it's because I have a case because as well the new
00:50:55
◼
►
silicon cases there's a higher lip on them than there was before which makes
00:51:01
◼
►
it even harder like the lip that kind of went around the screen is higher. Now
00:51:04
◼
►
this is probably to further protect your screen in case of it dropping which is
00:51:09
◼
►
good but it's making that gesture harder but I don't I mean I'm trying it out
00:51:13
◼
►
right now but I'm pretty fine with the double tap of the home button I don't
00:51:18
◼
►
know if I needed this personally myself I have kind of worked out a way of doing
00:51:24
◼
►
it that works more often than not which is kind of like pushing with the tip of
00:51:28
◼
►
my thumb and then rocking my thumb backwards it's this is difficult to
00:51:34
◼
►
explain kind of like rocking my thumb backwards like rolling it across the
00:51:39
◼
►
screen anyway I can't explain this is too difficult but I love the peak and
00:51:44
◼
►
pop stuff I like that I can read messages without marking them as read or
00:51:49
◼
►
taking the badge off so like you can read a message oh yeah I message and it
00:51:55
◼
►
doesn't show as read so you still have like the little number like one message
00:52:00
◼
►
on red and it doesn't change the read receipt because sometimes I've sent
00:52:03
◼
►
things that people want me to work on or to do something for them but I just want
00:52:07
◼
►
to check what it is now and I know I'm gonna do it later so I like to know that
00:52:11
◼
►
the badge is there so it reminds me to take care of it but I also don't want
00:52:14
◼
►
people to think that I'm ignoring them so I like that that's a really good
00:52:18
◼
►
thing I love the Dropbox implementation so you can peek into folders and get and
00:52:25
◼
►
you can peek into previews of documents it's really great in Safari I don't
00:52:30
◼
►
really use Safari still. I'm still using Chrome. So I'm waiting now for third parties
00:52:36
◼
►
to implement this across the board. I think that this will be a really really
00:52:40
◼
►
great thing for third party apps. I think this is the next interaction method.
00:52:46
◼
►
It does add a whole new layer, like you know, it really does. You can do
00:52:50
◼
►
other things you couldn't do before and I'm excited for what third parties come
00:52:56
◼
►
up with that is outside of Peek and Pop. I want to see the next
00:53:00
◼
►
portal refresh from 3D Touch. So that excites me. The cursor trackpad is the
00:53:08
◼
►
best creation that Apple have ever come up with. So yeah you just do a 3D Touch on the
00:53:14
◼
►
keyboard and it goes into cursor mode like with the two fingers on the
00:53:19
◼
►
iPad but the difference is the two fingers I find a lot of times the iPad
00:53:24
◼
►
thinks "oh you just you just type something and it messes it up" whereas
00:53:28
◼
►
with this it seems much more precise like when you push a little bit harder
00:53:31
◼
►
suddenly you're using a trackpad and it's very clear and there aren't
00:53:34
◼
►
mistakes about what key you pressed and then you can move the cursor around
00:53:38
◼
►
which is very nice I imagine that's even extra nice on the success plus.
00:53:42
◼
►
Yeah because I don't have to reach up to the text field you know it is very I love
00:53:47
◼
►
that I really do love it. If people you know I would say like check out it's in
00:53:51
◼
►
accessibility settings by the way for you to change the the amount of force
00:53:55
◼
►
required to activate the 3d touch. I would suggest just check that out see if
00:54:01
◼
►
maybe you like it lighter or stronger. I was way happier when I when I set it to
00:54:05
◼
►
lighter. It just just works for me to have it nice nice and light. You know I
00:54:10
◼
►
like apps like Launch Center Pro and Workflow have integrated with the quick
00:54:14
◼
►
actions which is cool. I'm really excited to see what you know now that devs have
00:54:20
◼
►
the devices, where can we can we go with that? That is really cool to me, so I'm
00:54:26
◼
►
like that. So all in all, the phone itself, I think it's fantastic. Like, it's, it was,
00:54:32
◼
►
I was thinking about this yesterday, this really does feel like more than an S
00:54:38
◼
►
revision. You know, I, we say that, but some of the S revisions have had some
00:54:44
◼
►
pretty impressive features, but this one is, you know, the difference between the
00:54:48
◼
►
speed of the of the S the 6s and the 6 is so much more than the difference
00:54:54
◼
►
between the 6 and the 5s it is so much more this is a huge speed speed upgrade
00:55:01
◼
►
let alone that it also adds the 3d touch and the touch ID sensor and the 12 megapixel camera and the 5
00:55:08
◼
►
megapixel front-facing camera. We haven't even spoken about the cameras the camera
00:55:13
◼
►
is incredible like the I mean I don't know a lot about this stuff but it's
00:55:19
◼
►
gonna sound so stupid but you know how I think it's the focal length like when you
00:55:24
◼
►
can you can focus on something that's really close and it makes everything in
00:55:28
◼
►
the background blur I've been able to take pictures using that method but I
00:55:32
◼
►
could never do before the front-facing camera is awesome the software flash is
00:55:39
◼
►
fantastic it's so bright I really like live photos is there have making me have
00:55:46
◼
►
to think about photos a little bit more than before because I have to think do I
00:55:50
◼
►
want this one to be a live one not but but I really like it I think it's kind
00:55:56
◼
►
of cool I think it's cool but I am disappointed in how it is how should I
00:56:01
◼
►
put this it's a cool idea I really like the idea the way it's implemented right
00:56:06
◼
►
now the video that it shoots is so low quality it's like 15 frames a second and
00:56:12
◼
►
it's you know it's it's a 4x3 but it's like 1080 basically but it's not it's
00:56:18
◼
►
not a very high quality image and you contrast that with the the 12 megapixel
00:56:23
◼
►
still and I keep thinking I'd almost rather have it be a series of 12
00:56:31
◼
►
megapixel or maybe a little bit less stills around it rather than a low-res
00:56:35
◼
►
video because every time I touch that high quality image what I get is a low quality
00:56:41
◼
►
movie. And, you know, it's impressive technology and again this may be one of those cases where
00:56:46
◼
►
this is the way the sensor is built and the way the processor and the device works. This
00:56:50
◼
►
is what they could do. But when I look at this I think, boy, this is going to be really
00:56:56
◼
►
good in a couple of years when it really looks like a Harry Potter picture. Where right now
00:57:01
◼
►
Now it's a really good picture that then goes back to a kind of mediocre video.
00:57:07
◼
►
And they're still working it out.
00:57:11
◼
►
It's a new feature.
00:57:12
◼
►
So it's a good idea, but it's a new feature.
00:57:13
◼
►
So in 9.1, I guess, when you drop it at the end, if you drop your phone, it will stop
00:57:18
◼
►
the live picture instead of having your live photo include you putting the phone down.
00:57:25
◼
►
But it might also want to measure the data when you're picking the phone up so that you
00:57:29
◼
►
don't end up with the opposite of that.
00:57:31
◼
►
I'm sure they could do that if they wanted to and truncate it at different places, but
00:57:35
◼
►
it's a fun idea and I look forward to the day when every picture we take is taken like
00:57:42
◼
►
this where you captured a moment but you also got a few seconds around it.
00:57:47
◼
►
Think about that.
00:57:49
◼
►
When you press the button it captures the second and a half, it goes back in time and
00:57:53
◼
►
captures the second and a half before you press the button, which means that it's capturing
00:57:57
◼
►
video when you're in that mode all the time. It is always capturing video and buffering
00:58:02
◼
►
it so that if you need it, it will use it. That is pretty amazing.
00:58:07
◼
►
I have to say though, I like that it's low frame rate. I don't want video around the
00:58:13
◼
►
photo, I want something that is kind of a little bit different. So if I just take a
00:58:17
◼
►
video, I like that it's, I mean, yes, it could be higher quality, but that's not 60 frames.
00:58:24
◼
►
I like that it's like you know personally like I like that it is a
00:58:28
◼
►
little bit like I love that the audio is there and the audio is is running at
00:58:34
◼
►
like regular speed you know like it's not cut up in any way but the the I kind
00:58:39
◼
►
of just like that it's not a video I like that it's got something a bit
00:58:45
◼
►
different about it I I feel like the reason that it's 15 frames a second is
00:58:49
◼
►
because they want it to feel not like a video yeah that maybe there's a technical
00:58:54
◼
►
reason that they're doing that too, but I think it makes a statement that this is not
00:58:59
◼
►
a video, it's a series of stills. The thing is it is a video and the quality is so much
00:59:04
◼
►
less than the quality of the stills that I'd almost rather, again, you know, there are
00:59:08
◼
►
probably reasons why, but I'd almost rather see it and as a future direction perhaps as
00:59:13
◼
►
a series of stills, perhaps, you know, instead of it being this resolution, it's a higher
00:59:18
◼
►
resolution at 10 or 15 frames a second around that still that you wanted. And it's like
00:59:24
◼
►
a burst mode kind of except it's always there that would be because that's my one that's
00:59:29
◼
►
my one chance also I don't I'm sure they'd experiment with it a bunch of ways I kind
00:59:34
◼
►
of don't like the fact that when you when you push on it to activate it it it takes
00:59:40
◼
►
your still and then it fuzzes it out and then it shows you the video because that seems
00:59:45
◼
►
it seems kind of weird to me but I understand that that given that the picture isn't quite
00:59:50
◼
►
the same that it can't really like fade into it or but that would be the ideal
00:59:54
◼
►
for me the ideal gesture would be that when I when I press it the the picture
00:59:58
◼
►
just kind of winds backward and then place forward and then winds backward
01:00:01
◼
►
and place forward or something like that instead of kind of drawing the curtain
01:00:05
◼
►
for a minute and then playing the video but you know I it was a hard challenge
01:00:11
◼
►
regardless of it so I feel like it's a good you know it's a it's a fun feature
01:00:15
◼
►
and as apps support it and understand what the heck this format is so you can
01:00:20
◼
►
share it online that that will make it more fun and you know I just imagined a
01:00:26
◼
►
couple generations out that this could be just that much more cool and
01:00:30
◼
►
impressive than it than this first iteration. Mykey R and Mrs. Super in the
01:00:35
◼
►
chat room have pointed out the what I was trying to say was debt fulfilled.
01:00:39
◼
►
Yeah. That was what I was going for so I wanted to just clear that up even though
01:00:45
◼
►
the tweets have already come. Yes. Some people tweet, some people tweet while
01:00:49
◼
►
they're listening. I understand that. And there was a great pleasure, there's a
01:00:52
◼
►
great pleasure to replying and just saying "keep listening" knowing that it is
01:00:57
◼
►
addressed later in the episode. I do love the people that then listen and then say
01:01:03
◼
►
"oh no you just said it" like I like that. But I get why people tweet because it's like I'm not gonna
01:01:07
◼
►
wait till the end like you can take my notes and forget you afterwards it's crazy. Yeah no I
01:01:12
◼
►
I do that and I'm in the car listening to podcasts all the time and I'm like, "Oh, I
01:01:16
◼
►
have a comment. I disagree with John Syracuse about something." And then, you know, by the
01:01:19
◼
►
time I get out of the car, it's gone. I'm going to wherever I'm going and it's not going
01:01:23
◼
►
to even happen. So I get that like if you have the ability to send a tweet or something
01:01:27
◼
►
about something we said that you just do it immediately before the moment passes. It's
01:01:30
◼
►
just funny sometimes where you're like, "Yeah, actually, I think you're -- I know where you
01:01:33
◼
►
are in the show. Wait two minutes. There it is."
01:01:37
◼
►
We all got there together.
01:01:40
◼
►
Do you have anything else to say about the 6S?
01:01:44
◼
►
- Oh, well, I mentioned that it's way faster.
01:01:49
◼
►
I really do like 3D touch, yeah, the camera.
01:01:54
◼
►
So I didn't have to do a super in-depth camera test
01:01:57
◼
►
for Macworld where my review has run
01:02:01
◼
►
because Chris Finn is doing a whole review of the cameras.
01:02:06
◼
►
But just to say the 12 megapixel upgrade is nice.
01:02:09
◼
►
I think that for a lot of people, the quality is, you know, it's better, but it's not gonna
01:02:17
◼
►
blow you away about how much better it is, 'cause it's better, and it's fine.
01:02:22
◼
►
But on the plus, you get the optical image stabilization on video as well as still, when
01:02:28
◼
►
last year it was just still, I think?
01:02:32
◼
►
Or maybe it was just video.
01:02:33
◼
►
Now it's both.
01:02:34
◼
►
So that's an improvement.
01:02:36
◼
►
And the really thing is the selfie camera.
01:02:38
◼
►
The selfie camera is crazy better, and I'm going to have my daughter do a bunch of selfie
01:02:42
◼
►
tests for me, because she's an expert at selfies.
01:02:45
◼
►
But it's because you've got not only a much better camera, but they've got the selfie
01:02:51
◼
►
flash mode, which is using the screen as a flash, and it's not just like drawing a white
01:02:55
◼
►
box on the screen.
01:02:57
◼
►
They actually are driving the screen brightness 300% of normal up to 300% of normal brightness,
01:03:02
◼
►
so it's way more bright than just putting a white rectangle on the screen.
01:03:06
◼
►
And then they're also doing what they do on the front of the camera with the True Tone
01:03:10
◼
►
Flash, which is they're detecting the color composition of the image and adjusting what
01:03:14
◼
►
color is on the screen when it flashes so that it's the most kind of harmonious color
01:03:19
◼
►
set for the flash.
01:03:20
◼
►
So there's a lot going on with that.
01:03:23
◼
►
And this is one of those cases, it's a little bit like upgrading the camera on the iPad,
01:03:27
◼
►
where somebody at Apple's like, like the rest of us, are like, "Nah, first time I didn't
01:03:31
◼
►
even have a camera," right?
01:03:32
◼
►
It's like, "Yeah, nobody needs a camera."
01:03:33
◼
►
And then, "Well, we'll put a camera on there because, you know, maybe you'll need it for
01:03:36
◼
►
something. And then people are everywhere taking pictures with their iPads and you're
01:03:39
◼
►
like, "Oh, well if they're going to do it, maybe we should make that a better camera."
01:03:43
◼
►
Well, that seems to be where they've gotten with the iPhone now, which is like, "Yeah,
01:03:46
◼
►
selfies, that is a thing and our selfie game is not particularly strong."
01:03:50
◼
►
Because previously it was for like video calling. That was why it was there.
01:03:53
◼
►
It's the FaceTime camera. I mean, it's literally, they want it there. And if you're streaming
01:03:59
◼
►
video on a FaceTime call, how good does that video really need to be? And what they have
01:04:04
◼
►
done here is admit that selfies is a thing and they need to be better at it
01:04:10
◼
►
and now they are much better at it because that camera is way better and
01:04:13
◼
►
then they put the flash in too. I mean it's not it's not perfect because it's
01:04:16
◼
►
still you know it doesn't have an actual flash and it's got some tech challenges
01:04:21
◼
►
but it's so much better than it was before. We should say that Ahoy!
01:04:27
◼
►
Telephone is now on optionally but it can be on all the time because they
01:04:31
◼
►
integrated the motion coprocessor into the main chip,
01:04:34
◼
►
which means that they can offload a bunch of other
01:04:36
◼
►
kind of low power mode stuff.
01:04:38
◼
►
So it can listen to you all the time,
01:04:40
◼
►
wait for you to say Ahoy telephone.
01:04:42
◼
►
And also you can train your voice.
01:04:45
◼
►
It asks you to speak some key phrases when you train it
01:04:48
◼
►
to activate Ahoy telephone with the hope being that
01:04:51
◼
►
your tone of voice and my tone of voice are different enough
01:04:54
◼
►
that you can activate my phone by saying Ahoy telephone.
01:04:57
◼
►
So I want to test it, I want to try it.
01:05:01
◼
►
I want to see if it works.
01:05:03
◼
►
Will you allow me to do this?
01:05:05
◼
►
Because in theory, I expect a large portion of our audience have upgraded.
01:05:10
◼
►
So they should have gone through this process where if I say those words, their phones won't
01:05:16
◼
►
So I want to see if it works for other people listening to the show.
01:05:20
◼
►
Okay, and then people can let us know if it works or not.
01:05:22
◼
►
Yeah, I apologise to everyone who hasn't upgraded or who this does set off, but I'm going to
01:05:29
◼
►
say it right now and I'm gonna say in a moment so I'm giving you enough time to
01:05:31
◼
►
skip forward just a little bit. One time for science. But I'm gonna say it is one
01:05:36
◼
►
time for science and we'll see if my own phone goes off. Okay, ready? Yep.
01:05:40
◼
►
Hey Siri. My phone didn't do anything. So alright. That's awesome. So there you go.
01:05:47
◼
►
Okay. Doesn't do anything! So if it worked, well I would love to know if you have a
01:05:53
◼
►
6s or a 6s plus and your Siri just started up, I want to know
01:05:58
◼
►
because mine didn't right so you're you may have Myke's phone oh do you know who
01:06:03
◼
►
did though and who's doing stuff my little watch guy he's gone crazy over
01:06:08
◼
►
here so he just said okay that word so that's awesome if it what what I would
01:06:13
◼
►
like to know what if you have a 6s or 6s plus and you are are you sorry to start
01:06:17
◼
►
up I want to know mine but the phone didn't do a thing didn't do a thing
01:06:23
◼
►
That is interesting.
01:06:24
◼
►
All right, let's take a break, do some Ask Upgrade.
01:06:28
◼
►
Yeah, let's do it.
01:06:29
◼
►
Jason, would you like to tell the listeners who is sponsoring Ask Upgrade this week?
01:06:33
◼
►
Ask Upgrade this week brought to you by Stamps.com.
01:06:36
◼
►
You know, getting mailing and shipping done, I have a bunch of things I have to ship out.
01:06:40
◼
►
In fact, this week, they're sitting here in a box, and the beauty of it is all I have
01:06:44
◼
►
to do is get them ready to go and hand them to my letter carrier.
01:06:48
◼
►
I don't need to go to the post office.
01:06:50
◼
►
Going to the post office takes up valuable time, leasing a postage meter for your business
01:06:53
◼
►
can be very expensive with multi-year commitments and hidden fees.
01:06:56
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There is a better way.
01:06:57
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That better way is Stamps.com because with Stamps.com you can buy and print official
01:07:02
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US postage for any letter or package like the packages I'm going to be sending out.
01:07:06
◼
►
You know what I'm sending out, Myke?
01:07:07
◼
►
I'm sending out the Parsec Award trophies to my panelists for the incomparable.
01:07:11
◼
►
Myke: Look at that.
01:07:12
◼
►
You get multiple trophies?
01:07:13
◼
►
Myke Stowe - You can ask for them.
01:07:14
◼
►
They'll send you one but you can buy extra ones if you want and I have a lot of panelists
01:07:18
◼
►
so I have a lot of little trophies here
01:07:20
◼
►
that I'm gonna send out to them.
01:07:21
◼
►
And I'm gonna send them out using stamps.com,
01:07:24
◼
►
using my own computer and printer.
01:07:25
◼
►
I will waive the trophy package
01:07:27
◼
►
so we'll know exactly how much it weighs,
01:07:29
◼
►
and then I'll put in the information
01:07:30
◼
►
of where I'm shipping them.
01:07:31
◼
►
And then I print out labels and put them on the boxes
01:07:34
◼
►
and hand them to my letter carrier, and that's it.
01:07:37
◼
►
They'll get the trophies, they're out of my garage,
01:07:39
◼
►
and I can reclaim that space and use it for something else.
01:07:42
◼
►
And stamps.com is way easier than a postage meter
01:07:46
◼
►
a fraction of the cost, 80%, up to 80% you can save using Stamps.com instead of a postage
01:07:52
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meter. And again, as we've established, you get to avoid being around the people at the
01:07:57
◼
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post office, which I really like because no offense post office, I don't want to be there.
01:08:04
◼
►
Especially as we get into the holidays, I really don't want to be there because it gets
01:08:07
◼
►
more crowded and more crazy and I don't like it. It's hectic in the post office. Stamps.com,
01:08:12
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$15.99 a month. That's it. There's no long-term multi-year commitment, no markups on postage,
01:08:17
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and you can even get special postage discounts with Stamps.com. It's really a no-brainer.
01:08:22
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Use our promo code, which is UPGRADE, the name of the show. You should know the name
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at the top of the homepage, type in UPGRADE, and this is what you'll get, a no-risk trial,
01:08:36
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and there's a $110 bonus offer, which includes a digital scale and up to $55 in free postage.
01:08:42
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Stamps.com, top of the home page, type in "upgrade."
01:08:46
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Thank you so much to Stamps.com for supporting this show,
01:08:48
◼
►
all of Relay FM, and for helping me mail those trophies out
01:08:51
◼
►
without going to the post office.
01:08:53
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►
- So the first Ask Upgrade this week comes from Richard,
01:08:58
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►
and Richard would love to know and would love to have
01:09:00
◼
►
an update about how Now That Six Colors is a year old.
01:09:04
◼
►
How has it been for you?
01:09:05
◼
►
And what are you thinking about doing going forward
01:09:08
◼
►
if you considered membership or that kind of thing?
01:09:12
◼
►
- Yeah, I referenced on Twitter, I referred Richard
01:09:14
◼
►
to the post I made about the redesign
01:09:16
◼
►
and then the post I made about being week 52
01:09:19
◼
►
of Six Colors a couple of weeks ago,
01:09:20
◼
►
both of which I mentioned that I am planning
01:09:22
◼
►
on doing a membership thing
01:09:23
◼
►
and I just haven't gotten to it yet.
01:09:25
◼
►
Looking at what Federico Vittucci has done
01:09:28
◼
►
with Mac Stories, that was actually very much
01:09:30
◼
►
what I was planning, including the same vendor.
01:09:32
◼
►
And seeing his implementation has actually made me
01:09:35
◼
►
move up my timeframe on that because I've been dealing
01:09:39
◼
►
with the fact that I need to build a member site,
01:09:42
◼
►
which means I need to do a WordPress install
01:09:45
◼
►
and put in this plugin and all of this.
01:09:46
◼
►
And what Federico has done is really interesting
01:09:48
◼
►
is he's using Memberful, which is the site
01:09:51
◼
►
that lets you manage your membership list.
01:09:54
◼
►
And he just links to his implementation on their site.
01:09:58
◼
►
So he hasn't had to build this special custom thing,
01:10:01
◼
►
which is what was holding me back.
01:10:03
◼
►
And so I may do that.
01:10:06
◼
►
So yes, my goal is to have a membership
01:10:09
◼
►
for Six Colors where people can support me directly,
01:10:11
◼
►
which leads to a lot of nice things
01:10:13
◼
►
like me taking less freelance work
01:10:16
◼
►
and maybe even being able to bring on more writers,
01:10:19
◼
►
but certainly write more myself at the site
01:10:21
◼
►
instead of taking that freelance work on
01:10:22
◼
►
and writing articles elsewhere
01:10:24
◼
►
and supporting me also as a different revenue stream.
01:10:28
◼
►
So when times may get tough and sponsors may not be there,
01:10:32
◼
►
I've got another reason to keep doing Six Colors
01:10:34
◼
►
because there are readers
01:10:36
◼
►
who are paying me to write there instead.
01:10:37
◼
►
So I'm working on it.
01:10:39
◼
►
It'll definitely happen by the end of the year.
01:10:41
◼
►
I hope it'll happen a lot sooner than that,
01:10:42
◼
►
but I have to get through this crazy week
01:10:44
◼
►
and actually maybe go outside and see the sun at some point.
01:10:49
◼
►
But once this last crazy period is over
01:10:52
◼
►
and we've entered a calmer, less hectic period,
01:10:57
◼
►
then I will do that.
01:10:58
◼
►
But otherwise it's a lot of fun.
01:11:00
◼
►
It's going well.
01:11:01
◼
►
I was able to bring on Dan Morin to write two days a week,
01:11:05
◼
►
which is great 'cause I wanted more content on the site
01:11:07
◼
►
and I was doing some freelance stuff,
01:11:09
◼
►
so I thought I would add Dan into the equation.
01:11:11
◼
►
And that's been fun and that's been good for Dan
01:11:14
◼
►
because he's got a bunch of different stuff going on,
01:11:16
◼
►
including a novel that he's trying to get published.
01:11:19
◼
►
And so being able to kind of give him some stability
01:11:22
◼
►
in terms of what he's working on
01:11:23
◼
►
has also been a nice benefit of it.
01:11:25
◼
►
So I've been pretty happy with it.
01:11:28
◼
►
I would say the big surprises for me in the last year
01:11:30
◼
►
have been I'm doing more freelance than I expected.
01:11:33
◼
►
I actually wasn't planning on freelance work at all.
01:11:36
◼
►
And so I'm doing more of that than I expected.
01:11:39
◼
►
And that's been a nice bonus because, you know,
01:11:42
◼
►
maybe the let's say I'm not getting quite as much
01:11:46
◼
►
from the incomparable as I thought that I would
01:11:48
◼
►
in my initial calculations.
01:11:50
◼
►
I think Relay has been a pleasant surprise
01:11:52
◼
►
as a part of my income, as part of my job.
01:11:57
◼
►
Thank you, thank you very much.
01:12:00
◼
►
So the mix is a little different than I expected
01:12:02
◼
►
and there's a little more freelance in there.
01:12:04
◼
►
But in general, I really enjoy coming into my office
01:12:08
◼
►
every day and going to work and it's been very enjoyable.
01:12:12
◼
►
And the more my old job recedes away from me,
01:12:15
◼
►
the more I know that it was,
01:12:20
◼
►
I was completely burned out and unhappy
01:12:22
◼
►
and needed a change.
01:12:26
◼
►
So it's been nice to get some distance from that
01:12:29
◼
►
and realized that I was doing a lot of things
01:12:33
◼
►
that I didn't want to do.
01:12:35
◼
►
And these days I'm doing a lot of things I do want to do.
01:12:38
◼
►
So that's better.
01:12:39
◼
►
- I just saw somebody just sent me a link
01:12:44
◼
►
to say that Tweetbot 4 has now been submitted
01:12:46
◼
►
to the App Store.
01:12:47
◼
►
So we have that if any, you know,
01:12:49
◼
►
that's important news to me.
01:12:51
◼
►
I know it's not important to you.
01:12:52
◼
►
- That's good for people who use Tweetbot.
01:12:55
◼
►
Yep, not you.
01:12:58
◼
►
I have Tweetbot.
01:12:59
◼
►
I know you do.
01:13:00
◼
►
I'm very, it's nice to see the one year thing.
01:13:04
◼
►
I'm looking forward to the membership stuff and looking forward to talking about that
01:13:06
◼
►
on the show with you.
01:13:08
◼
►
And whilst you were talking about that I checked my own calendar because I was like, I feel
01:13:11
◼
►
like it's ramping up.
01:13:13
◼
►
And I quit my job on October 8th.
01:13:17
◼
►
So now thinking about it, 2014, I went independent four weeks later in November.
01:13:25
◼
►
You must have been a subconscious influence for that.
01:13:30
◼
►
You were surrounded by people who were leaving their jobs.
01:13:32
◼
►
That is definitely true.
01:13:34
◼
►
So that, I mean, I know like, you know, there's a whole big story about me doing it and why
01:13:38
◼
►
I did it and I did it really much, very much on a whim, but it wasn't, it wasn't a snap
01:13:44
◼
►
It was, it was a decision that had been brewing for a long time that a certain event just
01:13:49
◼
►
made me do it, which was my shoelaces broke.
01:13:52
◼
►
I'll put a link in the show notes to the episode of Analog where I told the story,
01:13:58
◼
►
which is a story that I love very much, and if you're going to be at Release Notes in
01:14:02
◼
►
October you're going to hear part of that story again.
01:14:05
◼
►
Oh good, I will be there.
01:14:07
◼
►
Good, you get to hear it again.
01:14:08
◼
►
I'm looking forward to it.
01:14:11
◼
►
With potentially some visual aid.
01:14:15
◼
►
So there you go, that'll be fun.
01:14:19
◼
►
Let's move on with Ask Upgrade.
01:14:22
◼
►
The koala, Timer Koala Sing,
01:14:24
◼
►
it's a joke from a long time ago.
01:14:26
◼
►
I think it was a connected joke.
01:14:29
◼
►
Do you know what?
01:14:30
◼
►
I think it was a prompt joke.
01:14:31
◼
►
- It was a prompt joke.
01:14:32
◼
►
I actually remember listening.
01:14:33
◼
►
The funny thing is I was on the bus going to work
01:14:36
◼
►
and we were talking about Timer Koalessing
01:14:38
◼
►
and what Federico said was Timer Koala Sing.
01:14:41
◼
►
And I thought, well, that's really funny.
01:14:43
◼
►
That's like a timer and a koala that sing.
01:14:47
◼
►
And somebody also thought that was funny and made it their entire, like,
01:14:51
◼
►
pseudonym online identity, V-Timer, koala sing.
01:14:54
◼
►
So, but I remember very clearly listening to that episode of The Prompt.
01:14:58
◼
►
- Yep, episode one. - Back in my day.
01:15:00
◼
►
- I didn't know that you were listening. How nice of you.
01:15:03
◼
►
While I power slide around infinite loop,
01:15:06
◼
►
I'm listening to The Prompt and connected now.
01:15:09
◼
►
- So, the koala asked, "Now that Peek and Pop allows archiving
01:15:12
◼
►
without going to the next message automatically,
01:15:15
◼
►
will Myke switch to mail.app?"
01:15:16
◼
►
So this is a long-running thing for me, but my main frustration with the mail app is how when you archive an action a message
01:15:23
◼
►
It brings up the next message automatically therefore
01:15:26
◼
►
Enabling it as red. I
01:15:31
◼
►
My main issue though is the Mac not iOS that for this
01:15:35
◼
►
iOS has never been so much of the problem because it's easier to mark a message as red
01:15:39
◼
►
But the reason I went to bring this up because it's kind of like a no
01:15:44
◼
►
I'm not gonna move back to the mail app
01:15:46
◼
►
at the moment anyway. Because at the moment I am frustrated with my mail setup
01:15:52
◼
►
in general. I'm currently using Mailbox everywhere but I'm looking for a new
01:15:57
◼
►
solution because I'm not confident that Mailbox are doing a lot to push their
01:16:00
◼
►
platform forward. Yeah it's been awfully quiet over there and I've been using
01:16:04
◼
►
Spark. Is it Spark? Yeah I love Spark but it's only on one platform.
01:16:10
◼
►
Yeah. So the reason I say this and is because with these types with the types
01:16:16
◼
►
of mail apps recently, it's very beneficial to have it everywhere because
01:16:25
◼
►
they manipulate your email, right? You put these snooze things on and it will pop
01:16:29
◼
►
back up. But if you're outside of the ecosystem, like if you're using some
01:16:33
◼
►
other app or some other system on one device and then another device, you end
01:16:37
◼
►
up with a scenario where your email is all kinds of crazy. And there are things
01:16:41
◼
►
that are in your inbox and maybe shouldn't be in your inbox because you
01:16:43
◼
►
think they're gonna be in your inbox in a week but they're there now because this
01:16:46
◼
►
app doesn't like it gets all kinds of messed up I don't like it I like to use
01:16:50
◼
►
a system that is all in everywhere so I'm currently looking into stuff right
01:16:55
◼
►
now I am I really really want to use the new Outlook app because everybody that I
01:17:01
◼
►
know that uses it loves it but the problem is their Mac app is not like
01:17:06
◼
►
their iOS app nope so I can't I'm hesitant of going into that system
01:17:12
◼
►
because I do email everywhere. I don't have a dominant device. I do all my
01:17:18
◼
►
devices, so for me it's very important that if I am using features that are
01:17:23
◼
►
core to the platform that they follow me around from device to device,
01:17:27
◼
►
which means I will probably end up sticking with mailbox. Also, mailbox,
01:17:33
◼
►
we'll see, because I do question whether that, and I like mailbox a lot, but I
01:17:37
◼
►
question what development is actually happening at Dropbox involved mailbox
01:17:40
◼
►
now. But Peek and Pop can come to anything, right? So it's in mail today, but it should be in lots of
01:17:46
◼
►
other things soon on iOS, you know, on iPhone anyway. And so it may not matter what app you're
01:17:54
◼
►
using because they may all implement Peek and Pop in some way or other. I'm all over the place now.
01:17:59
◼
►
I'm using MailPlane on my Mac, which is just the fancified version of the Gmail interface,
01:18:06
◼
►
web interface, it puts it in its own app with its own kind of some Mac extras. And then on,
01:18:12
◼
►
I was using Spark on the iPhone. When I transferred to the new iPhone, I can't get it to load,
01:18:17
◼
►
I think, because I have to, there's like beta credentials and things, because I think it was
01:18:19
◼
►
on a beta version. So I have to get that, but I've been using Apple Mail because of writing about
01:18:24
◼
►
iOS 9 a little bit. I've been using Apple Mail on my iPad because Spark doesn't work on the iPad.
01:18:33
◼
►
I'm all over the place too.
01:18:34
◼
►
And the nice thing about using, since I use Gmail,
01:18:37
◼
►
is that these, whether it's mailbox or Spark,
01:18:41
◼
►
they end up saving everything in IMAP mailboxes,
01:18:44
◼
►
which is basically labels in Gmail.
01:18:46
◼
►
So I don't get to use those features on the desktop,
01:18:49
◼
►
but at least I can see those messages
01:18:51
◼
►
'cause they're filed in a place I can see.
01:18:53
◼
►
I can see all the special folders
01:18:55
◼
►
that they file things into.
01:18:57
◼
►
But yeah, ideally you'd have the same approach everywhere.
01:19:01
◼
►
Google inbox I've thought about trying because since I'm using Gmail, Google inbox is sort
01:19:07
◼
►
of that because they've got apps for iOS and then it sort of integrates into the web interface
01:19:12
◼
►
but right now I'm just I'm drifting.
01:19:16
◼
►
Then I thought maybe inbox would be a good option but I also use iCloud so I want all
01:19:24
◼
►
of my email like in one place in one place I don't want three different email apps so
01:19:30
◼
►
is probably why I will end up sticking with mailbox but I really need to hope
01:19:33
◼
►
that they're doing something like the Mac app is seeing updates right I'm on
01:19:38
◼
►
the beta it's not fantastic but it's okay it's doing the job for me and it's
01:19:43
◼
►
getting updates but like for example their Twitter account nothing they're
01:19:47
◼
►
not tweeting nothing so like I want to see I want to see split screen on the
01:19:53
◼
►
iPad more than peak and pop right you know we're not seeing anything like that
01:19:57
◼
►
that so I've now installed another email app, I've installed dispatch on my iPad
01:20:02
◼
►
because it has split screen because I really want a split screen email app
01:20:06
◼
►
because that is really really really useful to me but yes it's very
01:20:13
◼
►
frustrating right now now I'm thinking like you know so I was like I know how
01:20:16
◼
►
great dispatch is that's a great email app but they don't have a Mac app right
01:20:20
◼
►
you end up in this scenario I go round and around every few months trying to
01:20:24
◼
►
find a new solution for this because I'm never happy with my email setup but I
01:20:29
◼
►
always end up coming back to mailbox because it's the only one that gives me
01:20:33
◼
►
what I want everywhere. Yeah. So there you go. Email! Email. Alright let's move on.
01:20:41
◼
►
So the next Ask Upgrade is from John. How many watch straps do you own and which
01:20:46
◼
►
ones do you have a favorite I have three now I know I was gonna mention earlier
01:20:55
◼
►
but you were just so fancy with all of your watch bands I have a I have my
01:21:01
◼
►
black sport band I have my black leather old style which I'm really regretting
01:21:06
◼
►
buying now because they made a new one that's that look that I got to get my
01:21:11
◼
►
hands on at Apple the other day. It was really nice. The new leather band, the black leather
01:21:17
◼
►
and the brown leather bands are so nice and the old one is so thin and papery, but I've
01:21:22
◼
►
got it and it looks good, it just feels kind of weird. And then I picked up a new orange
01:21:29
◼
►
>> CHIPPS. Wow, how great is the orange?
01:21:30
◼
►
>> MATT STONE. It's great, well and it's really great with the black, the space grey sport
01:21:35
◼
►
too. Little orange black thing. And as a fan of, my baseball team is orange black
01:21:40
◼
►
colors so that it gives me a little extra thing but I like the orange it's
01:21:43
◼
►
nice so that's that's for me now my wife her new stainless Apple watch came with
01:21:50
◼
►
the white band white sport band and I got her the the midnight blue which is
01:21:55
◼
►
nice and we got a $30 leather band on eBay and it's actually pretty good it's
01:22:00
◼
►
not great but it's pretty good so I have I think six sport bands now I have black
01:22:08
◼
►
white, blue, green, midnight blue and the orange. And I... the black I think is the
01:22:20
◼
►
nicest feeling of them all but it's not my favorite like it's because they all
01:22:24
◼
►
do feel differently. Subtle but they do feel different. But I love the new
01:22:28
◼
►
colors the most. The midnight blue and the orange. I really really love those
01:22:33
◼
►
colors. I'm also gonna get a red at some point and then I still I want to see the
01:22:39
◼
►
other ones in person. I love the sport bands they're not cheap they're not
01:22:42
◼
►
massively expensive but I really like them a lot. I like having different
01:22:47
◼
►
colors sometimes I match them to what I'm wearing like I just like them I
01:22:51
◼
►
think they're really nice I think that they're awesome like I've often thought
01:22:55
◼
►
oh I wanted a Milanese but I'm not gonna get one of those now and I'm thinking I
01:22:59
◼
►
quite like the look of the saddle brown leather but no I'm just gonna keep buying
01:23:02
◼
►
sport bands. I like them a lot. I think they're really comfortable, they're really cool looking,
01:23:07
◼
►
and they're really useful as well. Not useful, but they feel good the way you put them on,
01:23:12
◼
►
take them off. I'm a big fan. I'm a big fan. So I'm just gonna keep getting them.
01:23:16
◼
►
All right. So there you go. That's it for me. I love them. I think that they're really,
01:23:22
◼
►
really cool. It's fun. It's fun. And I bought the eBay non-Apple Apple watch band as an experiment,
01:23:30
◼
►
just because I was curious what the quality was. We talked about possibly doing that. I actually
01:23:34
◼
►
I've actually thought about going and sometimes I can find them and sometimes I can't. Sometimes
01:23:37
◼
►
they sell a uh a space gray Milanese loop which is which intrigues me because it would actually
01:23:46
◼
►
match my space gray watch. I think it would be really cool if you were able to I don't know if
01:23:52
◼
►
you would want to and or if you could buy a bunch and review them because I haven't seen a lot of
01:23:59
◼
►
a lot of people giving reviews of popular ones of these or just from a few different
01:24:05
◼
►
manufacturers because I bet there are people that want to buy this stuff but like for me
01:24:09
◼
►
for example I'm not going to trust eBay reviews or whatever I want someone that I trust to
01:24:14
◼
►
tell me what they think. Well I'm not sure even if I get one that I like that the next
01:24:18
◼
►
one wouldn't be bad because you're talking about like kind of like I don't know if they're
01:24:23
◼
►
disreputable but they're kind of not reputable places that you're buying them. But we'll
01:24:30
◼
►
see how the one that Lauren got wears. It looks nice. I mean, what it is is basically
01:24:36
◼
►
a somebody has made their own Apple Watch lugs and with an adapter that will go to sort
01:24:44
◼
►
of standard watch band stuff and is putting them together and then selling them. And there
01:24:50
◼
►
There are also places that are making, you know, that are building adapters that'll let
01:24:54
◼
►
you do that with whatever watch bands you've got.
01:24:56
◼
►
So it's gonna vary, and then there's an official Apple program for this too.
01:25:02
◼
►
Still waiting to see stuff coming from that.
01:25:03
◼
►
Yeah, hasn't happened.
01:25:05
◼
►
I got a note from that GetClick product that is just that.
01:25:11
◼
►
It's the lugs, and they're making the lugs and send them to you, and then you just use
01:25:15
◼
►
any standard watch band on them, saying that they were starting to ship. That was a product
01:25:20
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I thought I would never get, so maybe I'll actually get it.
01:25:22
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>> I still don't trust that. I just don't trust it.
01:25:24
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>> Yeah, well, we'll see. We'll see.
01:25:26
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>> Like, I'm sure they work. I'm sure they work. But I just don't like the idea of it.
01:25:31
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Like, I just want the official stuff.
01:25:33
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>> The lugs on Lauren's leather band probably didn't slide in quite as smoothly as an Apple-constructed
01:25:43
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one would. They did go in, I didn't have to force it, but I had that moment of like
01:25:47
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"I bet this experience is not as good." But you know it was it was an interesting
01:25:52
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experiment. I really did buy it because I was curious about what an off-brand
01:25:56
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Apple Watch band looked like and you know it looks fine, looks like a watch
01:25:58
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band. And Rajeev asks "What's Apple's rationale behind not syncing the iPhone
01:26:05
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clock alarms with the Apple Watch clock alarms?" I don't know what their rationale
01:26:09
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is, but I think for me I'm happy that that doesn't happen because far too often in my life I have
01:26:16
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multiple devices making sound at the same time. Like you get a FaceTime call and six devices ring.
01:26:23
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I don't want all of that to to sync up to. Yeah, I could see an update that allowed the concept of
01:26:30
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a shared alarm. I'm trying to think of a scenario like you're, you know, you want to set an alarm on
01:26:35
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your Apple Watch using Siri but have it be for tomorrow morning on your iPhone
01:26:42
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or something like that maybe there are some scenarios there but yeah I mean it
01:26:45
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does seem simpler to just say if you set an alarm on your on your watch it's on
01:26:48
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your watch and if it's on your phone it's on your phone and then they stay
01:26:51
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apart and maybe that's maybe that's okay yeah it's you know yeah I just don't
01:26:59
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want it. I just don't want it. So I think that's it Jason Snell. Yeah I think so.
01:27:04
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If you'd like to find show notes for this week's episode head on over to
01:27:08
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relay.fm/upgrades/56 there's some notes to a few things we've discussed
01:27:13
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including Jason's Mac world review is in the notes you can go and check that out
01:27:17
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if you want to find Jason's work online the best place to go of course is to
01:27:21
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thelovelysixcolors.com and he is @jsnell on Twitter and I am @imike
01:27:26
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I am y ke thank you so much for listening. Don't forget this show does broadcast live
01:27:31
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We don't really mention that very much if you want to check it out
01:27:34
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Just go to relay FM slash live then you can go to really let them start schedule and you can find out when the show
01:27:39
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Is gonna be on and you can come and listen and hang out in the chat room
01:27:42
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We have a great group in the chat room. So you should come and listen to us whilst we record
01:27:46
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Thanks again to our sponsors this week Casper fracture and stamps calm and we'll be back next time until then
01:27:53
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Thank you so much for listening. Goodbye. Justice now
01:27:55
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Goodbye, Myke Hurley.
01:27:57
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