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The Talk Show

405: ‘Chutes and Ladders’, With Hunter Hillegas

 

00:00:00 ◼   ► First time guest on the talk show, Hunter Hillegas. Welcome. I just double checked the

00:00:08 ◼   ► pronunciation of your surname. I have been meaning to have you on the show for years,

00:00:14 ◼   ► and I can't think of any better occasion to break my procrastination streak on inviting you here

00:00:24 ◼   ► than the closing of the Mirage in Vegas. Right. Yeah, just as we're recording this,

00:00:28 ◼   ► what, a week or so ago? Yeah. Yeah, about, I guess, a week ago yesterday. And the reason is

00:00:35 ◼   ► that Hunter, you are the developer of a fantastic and I think very long standing iPhone app called

00:00:41 ◼   ► Vegas Mint. Yeah, that's right. It was in the App Store, not on the very first day.

00:00:45 ◼   ► Took us a couple of weeks to get through that initial app review, but since 2008. So yeah,

00:00:50 ◼   ► it's a fairly niche travel app for people that are doing Las Vegas stuff, but it's long standing.

00:00:57 ◼   ► Let's put a thumbtack in that and we'll come back to it for the majority of the show.

00:01:02 ◼   ► But let's warm up with a totally utterly uncontroversial topic just to welcome you to the

00:01:10 ◼   ► show, guns. Yeah, no opinions there. Did you see though the news that Twitter, well now X, has,

00:01:21 ◼   ► you know how they have their own custom emoji set? Oh yes, yes, I did see this. I know what

00:01:26 ◼   ► you're going to say. So A, why does Zandy, to me the broader topic is why any of these services

00:01:34 ◼   ► have custom emoji sets, but B, I think we can, I will put a link to the Emojipedia article about

00:01:43 ◼   ► this in the show notes so people can look at it and see the before and afters. But like prior to

00:01:48 ◼   ► 2017, I want to say, I guess it might be one of the original emoji from whenever they started in Japan

00:01:58 ◼   ► that one of them is a gun and until 2017, they all looked like real guns, usually handguns like

00:02:08 ◼   ► a revolver type thing. And then in 2017, Apple broke the seal and changed their gun emoji to

00:02:16 ◼   ► look like a kid's squirt gun. It's a little grain see through. It's clearly a squirt gun.

00:02:21 ◼   ► And I guess it was somewhat controversial at the time in terms of that's just a euphemism, blah,

00:02:28 ◼   ► blah, blah. But in short order, I think within two or three years, all of the other people,

00:02:34 ◼   ► companies that make emoji, whether it's Google for Android, Microsoft for Windows, all of the

00:02:41 ◼   ► various other services, changed their guns to look like toy guns. And for a few years, they've all

00:02:49 ◼   ► been toy guns, squirt guns, toy space guns, something like that. And leave it to Elon Musk.

00:02:57 ◼   ► Twitter has now gone back to a realistic looking handgun.

00:03:02 ◼   ► Jared: And you know, that was like his decision, right? I mean, there's no question as to who's

00:03:07 ◼   ► in charge of where did this come from? I mean, I guess we don't know for sure, but really, I mean,

00:03:12 ◼   ► so odd.

00:03:14 ◼   ► Pete: It's a very, it's almost like, I can't believe it took him this long to do it.

00:03:22 ◼   ► Jared Right.

00:03:22 ◼   ► Pete Because isn't it, it is a very Elon move where it's going to, what did they say? Own the

00:03:30 ◼   ► libs? Right? I personally have mixed feelings about the whole thing. I kind of feel like once

00:03:39 ◼   ► everybody went to squirt gun, toy guns, what's done is done and the whole world should have

00:03:45 ◼   ► left that be. I will go back to 2017 and there's a part of me that, it's not that I'm pro-gun,

00:03:54 ◼   ► I don't own guns in US political parlance, I'm pretty far to the left in terms of how much

00:04:01 ◼   ► additional gun regulation I would personally support. I kind of, I'm on board with the idea

00:04:07 ◼   ► that American gun culture is crazy, for lack of a better word, and harmful. I mean, we're kind of

00:04:16 ◼   ► joking, but I also kind of feel like euphemisms over serious issues don't help. So, does it

00:04:22 ◼   ► actually help the issue? What's the real issue with guns is, to me, the real issue is people

00:04:32 ◼   ► getting hurt who shouldn't be hurt, who wouldn't be hurt if there weren't so many guns in the world.

00:04:37 ◼   ► Jared Right.

00:04:37 ◼   ► Pete It's the actual injuries and the violence that guns beget. The iconography of the emojis

00:04:45 ◼   ► is not really part of the problem.

00:04:47 ◼   ► Jared Yeah, right. I'm trying to remember,

00:04:50 ◼   ► do you recall, was there a precipitating event that caused Apple to change it?

00:04:55 ◼   ► Pete I don't think so. And I think that when they

00:04:59 ◼   ► did, I don't think there was, I don't think there was like a particularly gruesome school shooting

00:05:07 ◼   ► or something that precipitated it. I kind of just feel like at some point, and I don't think anybody

00:05:14 ◼   ► would think Apple was ever comfortable with the fact that one of their icon designers had to draw

00:05:21 ◼   ► a realistic looking gun at some point. It's off brand for Apple. If emojis were a proprietary

00:05:29 ◼   ► Apple technology, the whole thing, there would, I mean, obviously, I don't think there would be

00:05:33 ◼   ► a gun. There wouldn't be a toy gun. Right? Right. Right. Probably not. And it's just one of those

00:05:38 ◼   ► things. And the other one in the, and again, I think it speaks to Japanese culture, too. But it

00:05:47 ◼   ► also speaks to the fact that emoji go back 20 some years. The other one that stands out to me as,

00:05:54 ◼   ► oh man, I bet Apple wishes they could just get it out of the whole Unicode specification is the

00:06:01 ◼   ► cigarette.

00:06:02 ◼   ► Jared Oh, yeah. I didn't think about that, but sure.

00:06:03 ◼   ► Pete: And I believe, again, and if it's not one of the original emoji, it's been there

00:06:08 ◼   ► effectively originally. I mean, I would certainly think it predates the existence of the iPhone.

00:06:14 ◼   ► But there's a cigarette emoji, it's like a lit cigarette with smoke coming out of it.

00:06:18 ◼   ► And all things considered, I'm sure Apple wishes that weren't an emoji. But with a cigarette,

00:06:25 ◼   ► what's the euphemism? Right? Like, how would you possibly make something else that technically

00:06:30 ◼   ► complies with the spec that isn't an actual cigarette?

00:06:34 ◼   ► Jared I mean, there is such a thing as candy cigarettes,

00:06:38 ◼   ► but I don't know how you would represent, A, I don't know how you could possibly draw an icon.

00:06:43 ◼   ► Maybe I lack the imagination of a truly talented designer. But a candy cigarette, A, pretty much

00:06:51 ◼   ► looks like a real cigarette, at least in terms of emoji artwork, and B, candy cigarettes themselves

00:06:58 ◼   ► are not a thing anymore. Right?

00:07:00 ◼   ► Jared Yeah, right. Right. Right.

00:07:01 ◼   ► Pete When I was a kid, I used to get them all the time.

00:07:05 ◼   ► Jared, are you?

00:07:06 ◼   ► Jared I think I'm a couple years younger than you are, but not by much. I definitely remember them,

00:07:10 ◼   ► and I guess, yeah, I never really thought about it, but they've kind of just phased out,

00:07:13 ◼   ► I mean, unsurprisingly, they phase out, and I don't think you find them anywhere anymore.

00:07:17 ◼   ► Pete Right. If you do, they're probably like 30 years old.

00:07:21 ◼   ► Jared Yeah, exactly.

00:07:22 ◼   ► Pete And they've been sitting on a shelf. But as I recall from my youth, they would,

00:07:27 ◼   ► they were almost like Mad Magazine parodies of real cigarette brands. So, I forget what the fake

00:07:34 ◼   ► names, but they, you know, there'd be some pun on Marlboro, some pun on Camel, and some pun on

00:07:43 ◼   ► Palmao or whatever old timey cigarette brands there were. But I remember buying them, and then

00:07:49 ◼   ► I also remember that they were awful tasting candy.

00:07:51 ◼   ► Jared Oh, so bad. So bad. Yes. Terrible. And the dust stuff that they would put in them to see,

00:07:56 ◼   ► it was just so gross. Pete

00:07:57 ◼   ► I feel like they're related in more ways than one, which is A, they're taboo subjects at this point

00:08:04 ◼   ► in our culture, because they both kill people, right, effectively. But the other thing is that,

00:08:11 ◼   ► at least when I was a kid, we would, if we didn't have candy cigarettes, we would still,

00:08:18 ◼   ► we'd make pretend ones out of rolled up paper, you know, like, not because we wanted to smoke per se,

00:08:24 ◼   ► just because we thought it looked cool, right, if you're pretending. And if we didn't have toy guns

00:08:31 ◼   ► handy, we would make toy guns out of sticks. Jared Right. Yeah. Something totally, totally did

00:08:36 ◼   ► the same thing. There's just something about that stuff. I don't know if it's because you see it on

00:08:38 ◼   ► TV or what, music's cool, rock stars are smoking or see the hero on the, on a TV show shooting the

00:08:45 ◼   ► gun or whatever. But yeah. Pete Yeah. Yeah. I watched a lot of movies where there were

00:08:49 ◼   ► people who smoked and looked cool and lots of movies where people shot guns and looked cool

00:08:54 ◼   ► and so I pretended to do both. Do you have kids? Jared No, no kids.

00:08:58 ◼   ► Pete No kids. As you probably know, I have a son, he's 20, so it's been a long time.

00:09:03 ◼   ► But when he was grade school aged, it was a thing of, like, some parents were no toy guns. I mean,

00:09:15 ◼   ► it's, it's, it's, it's, that's a level even below the, hey, do you have real guns in your house?

00:09:22 ◼   ► Jared Right. No, I mean, we laugh. It's actually a thing.

00:09:25 ◼   ► Pete Yeah, it's a thing. Oh, sure.

00:09:25 ◼   ► Jared Right. And I totally understand it, that there are some parents who are like,

00:09:29 ◼   ► you know, do you want to have a play date at your house? And they'll say like, hey, this is

00:09:33 ◼   ► uncomfortable, but we don't, we're no guns family, do you have guns in your house or something like

00:09:37 ◼   ► that? I don't remember that coming up so much because I think in our school's social circle,

00:09:43 ◼   ► it was sort of assumed that parents didn't, but the toy gun thing would come up. It was like a

00:09:49 ◼   ► thing, like, we're a no toy gun family. And we weren't, we, Jonas had all the toy guns he wanted,

00:09:56 ◼   ► which, you know, we're all like Star Wars guns and stuff like that. But even those, by the time,

00:10:02 ◼   ► 15 years ago, when he was four or five years old, like the Han Solo DL-44 blaster was bright orange.

00:10:09 ◼   ► It didn't look black, but like, there was one year, I mean, I don't know,

00:10:15 ◼   ► judge me as you will as a father. Some listeners are going to say, yeah, now that's a good dad.

00:10:21 ◼   ► Others are going to say, wow, that was terrible. But he dressed as Han Solo one year for Halloween.

00:10:28 ◼   ► And I bought spray paint and black and silver spray paint and spray painted his orange blaster,

00:10:36 ◼   ► mostly black and then made the tip look silver. I think I'm not a real crafty person, but I actually

00:10:43 ◼   ► was very pleased with the way it turned out to make it look more like Han Solo's actual blaster.

00:10:48 ◼   ► But that was the thing.

00:10:49 ◼   ► Jared I was just going to say, I remember as a kid,

00:10:53 ◼   ► there being like some concern about having a toy gun that looked too realistic because of

00:10:58 ◼   ► a pop would see you, they might think that it was real.

00:11:00 ◼   ► Pete Yeah, that was definitely a thing, right? And I remember even, and I'm 51, so I mean,

00:11:06 ◼   ► I'm pretty old, but even when I was a kid, they started putting like a little red tip on the end.

00:11:12 ◼   ► And of course, the first thing me and my friends would do whenever we got a new toy gun is take it

00:11:16 ◼   ► out, right? But then they started making the entire guns like the emoji. They would be bright

00:11:23 ◼   ► green or bright orange or some color that no actual firing firearm would ever look like.

00:11:30 ◼   ► And again, politics aside, just the actual safety, that's a real issue. There have been kids with

00:11:39 ◼   ► toy guns who've been shot by police because they had these realistic looking toy guns. So I mean,

00:11:45 ◼   ► that's a real issue. But the thing where I'm getting at, though, is in the same way that when

00:11:49 ◼   ► I was a kid, I certainly wasn't allowed to smoke cigarettes, but I would pretend with candy or

00:11:54 ◼   ► whatever. I observed it with Jonas's no guns friends, the kids that the friend and again,

00:12:00 ◼   ► I'm not judging the parents. I totally understand. I really am not judging. I it's one of those

00:12:05 ◼   ► things where it's I see both sides. I don't know if we did it the right way or not. But I can think

00:12:10 ◼   ► of several of his friends from grade school who were no toy guns, no toy guns. And those were the

00:12:15 ◼   ► kids who pick up any stick like a ruler, and then they would hold it in their hand like it was a

00:12:21 ◼   ► gun. Right, right. And my wife and I were like, Well, what should we do? Like, should we say,

00:12:25 ◼   ► Hey, you're not supposed to do that? Because we know that their parents had told us no,

00:12:29 ◼   ► no toy guns. Like what do you do if a kid just picks up a stick on the sidewalk and decides it's

00:12:34 ◼   ► a gun? And it's all fraught. I don't and I just don't want to judge. But here we are with this

00:12:42 ◼   ► emoji thing. And I just feel like why would you go back the other way rather than to just

00:12:48 ◼   ► purposefully shit stir? I mean, we think that's the reason I mean, I can't think of any other

00:12:53 ◼   ► better explanation. Right. So I give a thumbs down. I give a hmm, I don't know if it was the

00:13:03 ◼   ► right decision seven years ago for the whole industry to move from photo realistic or not photo

00:13:09 ◼   ► realistic, you know what I mean? Icon realistic, real guns to toy guns. But I kind of if you really

00:13:16 ◼   ► wanted me to give, I guess I would say yeah, I approve. Because why? Why? Why have a real gun?

00:13:23 ◼   ► I don't know. There's no reason for it to be there. I'm not a gun abolitionist. But,

00:13:29 ◼   ► but why would you ever go back after this? And then the other thing at a technical level, again,

00:13:35 ◼   ► I said this when I brought up the topic. I don't know why a company like Twitter has their own

00:13:40 ◼   ► emoji set period. Right. And they all do right? Twitter, Slack, any kind of these tools, they all

00:13:45 ◼   ► kind of seem to have their own version that are usually not as good or they're slow to get updates

00:13:50 ◼   ► or whatever. I mean, just not great. I was, oh, Jon, I was gonna ask you. So actually, this made

00:13:57 ◼   ► me wonder, and maybe you know from briefings or whatever, how, with something like Genmoji,

00:14:02 ◼   ► are you gonna be able to say make an emoji of mom with a gun? Is that gonna work?

00:14:06 ◼   ► I really have no idea. Because with the briefings I had, we weren't allowed to do it ourselves. You

00:14:13 ◼   ► know, it was all we got a small group, three people in the press, two people from Apple,

00:14:19 ◼   ► and we got to see them go through a script. And I don't even know if I got to see them do Genmoji.

00:14:26 ◼   ► I don't think they did. I don't even, I think that's so early that they didn't even demo it

00:14:30 ◼   ► to us in private, let alone let us try to do it. And I can't help but think that that's more than

00:14:37 ◼   ► half the battle of, you know, why this is actually a complicated feature fraught with concerns from

00:14:45 ◼   ► Apple. Yeah. Can you make a, the list of inappropriate prompts that you could ask for

00:14:53 ◼   ► is off the charts? Even with the stuff that's built in? I mean, obviously, we can think of

00:14:57 ◼   ► all sorts of stuff that the image playgrounds or whatever those tools are going to generate, but

00:15:02 ◼   ► there is a gun emoji, right? So it's kind of already within that realm. So are they going

00:15:06 ◼   ► to limit that? And that's an interesting question. Yeah, I really don't know. But I gotta give a

00:15:11 ◼   ► thumbs down, but a no surprise. And I'm actually surprised that it wasn't like the second thing he

00:15:16 ◼   ► did when he bought Twitter two years ago. But the other thing about everybody having their own

00:15:23 ◼   ► emoji sets for things like this, and it's so weird because the Twitter app for iOS

00:15:29 ◼   ► uses the iOS emoji set in the app. It's on the web where you get their custom emoji. So

00:15:36 ◼   ► depending on whether you're looking at it in the native app on your phone, or looking at it in the

00:15:43 ◼   ► web on your desktop computer, you get a totally different emoji, not in this case with now that

00:15:50 ◼   ► they've changed their gun, right? It's not just a different artwork style. Now it to me has a

00:15:55 ◼   ► different semantic meaning. Yeah, yeah. Definitely true. I does that rolled out already. I know I

00:16:00 ◼   ► saw the story about it. But yeah, I think so. Okay. I presume I don't know. Yeah, I guess I

00:16:04 ◼   ► should have checked before I open the show with an entire segment about it. All right, let me take a

00:16:11 ◼   ► break here and thank our first sponsor. It is a new sponsor on the show though a long time or

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00:18:08 ◼   ► sign up, they'll ask you where you heard of it. Tell them it came from Daring Fireball or the

00:18:12 ◼   ► talk show. Work OS.com. My thanks to them. All right. We broke the ice with the guns.

00:18:18 ◼   ► Got it out of the system. Before we move on though to talking about the Mirage and Vegas,

00:18:23 ◼   ► etc. The other big news I feel like we should cover was this CrowdStrike.

00:18:28 ◼   ► Glasgow? Yeah. Last week. Thoughts? Well, I mean, I mean, it just, it is kind of amazing that

00:18:36 ◼   ► something like that, as it's been described and I say, we should explain what kind of what happened,

00:18:41 ◼   ► but as it's just been described, could have such a big impact. I mean, CrowdStrike is a security

00:18:46 ◼   ► software vendor. They sell software into enterprises for, I think Windows only. I don't

00:18:51 ◼   ► know. Do they have Mac and Linux? Yeah, I think so. But it's definitely Windows focused. They

00:18:56 ◼   ► issued an update. And since their software runs at the kernel level, the update was, had some kind of

00:19:02 ◼   ► flaw. And so as soon as it was applied, it wrecked all these machines and put them into blue screen

00:19:07 ◼   ► mode, where my understanding is that to recover them, you had to literally sit down in front of

00:19:12 ◼   ► them and boot into the local administrator, remove some files and then reboot again. So we saw on the

00:19:18 ◼   ► news photos of walking through the airports and just blue screens everywhere and people's planes

00:19:24 ◼   ► being delayed and everything like that. So yeah, not great. Not great, John.

00:19:28 ◼   ► Were you hit by it in any way? No, not at all. I had some friends that had some travel stuff

00:19:34 ◼   ► that got messed up, but all of my stuff is either Apple on all my devices or service stuff is Linux.

00:19:42 ◼   ► So no, thankfully. And I wasn't traveling either. So I didn't personally run into it, but we were

00:19:48 ◼   ► having some work done at the, on the house. We're having a roof deck project put in and one of the

00:19:53 ◼   ► contractors, the day that it hit, he typically goes to the gym before he comes to the house,

00:19:58 ◼   ► like 6am. Couldn't get into the gym because their computer that scans the IDs was down and they

00:20:05 ◼   ► didn't know what to do. And he was like, well, I only, I think they should have just let any

00:20:11 ◼   ► everybody in, but they didn't know. So they weren't letting people, they just didn't know what to do.

00:20:15 ◼   ► And he's like, ah, screw it. I'll come back after work. I don't know what's going on. And Ben

00:20:19 ◼   ► Thompson, my dithering co-host, he was actually traveling that day. But his flight was a one hour

00:20:26 ◼   ► delay, which ordinarily would make somebody be like, ah, of course I got a one hour delay. Sucks.

00:20:32 ◼   ► But on a day when 3,400 flights canceled across the country, a one hour delay feels like winning

00:20:40 ◼   ► the lottery. So unreal. I know you guys talked about it. I think it was on dithering, just how

00:20:45 ◼   ► the fact that it does run CrowdStrike software runs in kernel space instead of in user space and

00:20:50 ◼   ► the contrast with Apple and how the Mac OS X and just how the EU regulation may be a component of

00:20:57 ◼   ► that. I mean, so all of that stuff I think is correct. And it makes me kind of wonder,

00:21:02 ◼   ► I also wonder how does Windows not have some kind of, I've just booted 10 times and I keep coming

00:21:07 ◼   ► up. Can I have like boot into safe mode or something? Pete: Right, right. Can't something

00:21:11 ◼   ► happen automatically where it would disable, hey, three straight corrupt boots in a row. How about

00:21:18 ◼   ► we reboot with all kernel extensions disabled to see what happens? I don't know. You would think,

00:21:24 ◼   ► it's been a long time since I knew Windows intimately, but I've heard that there is some

00:21:29 ◼   ► kind of upcoming feature for already been talked about and it's something that Linux already has

00:21:36 ◼   ► some kind of, it's almost like WebAssembly I've been told for kernel extensions.

00:21:40 ◼   ► It's called EBL or something like that. And it's coming to Windows and it might prevent something

00:21:46 ◼   ► like this from ever happening again. But the other thing I've heard since Ben and I talked about it,

00:21:51 ◼   ► I'm dithering, was that the Microsoft blaming the EU and regulatory pressure of, oh,

00:22:02 ◼   ► because this is just a very typical EU regulatory angle, which is that for a long time,

00:22:12 ◼   ► like the recurring theme that I keep coming back to is that the EU seems to have a perspective of

00:22:19 ◼   ► the way things used to be is the way things should remain. And it is a cultural difference. I mean,

00:22:27 ◼   ► in it, it is also exemplified in the European hiring laws where it is harder to fire people

00:22:36 ◼   ► or to do layoffs in Europe than it is in America and in Asia and other places around the world.

00:22:43 ◼   ► In other words, once you've hired people, it's harder to get rid of them or to fire them for

00:22:48 ◼   ► whatever reason, whether it's because you don't think they're doing a good job or whether the

00:22:52 ◼   ► profits are down and you need to do layoffs or you want to do layoffs to bolster your bottom line or

00:22:59 ◼   ► whatever the reason. And again, I do have opinions on that. I kind of, I have an American-centric

00:23:06 ◼   ► viewpoint, but I'm even willing to step back and say, well, both sides are valid. I do see

00:23:10 ◼   ► their perspective on that. But on the regulatory front, it's in this case, Windows used to have no

00:23:17 ◼   ► built-in antivirus security, whatever else you want to call it, protection software. And there

00:23:26 ◼   ► was a long while where Windows was sort of notorious for being like a virus magnet that,

00:23:33 ◼   ► man, you just typical consumer, you're surfing the web and you download something and the .zip

00:23:38 ◼   ► file opens automatically and a .exe just runs automatically because that's how the browser

00:23:43 ◼   ► was configured. And boom, now you've got a virus. Or you double click a Word document and the Word

00:23:49 ◼   ► document has a VB script that's somehow taking advantage of an exploit. And just because you

00:23:55 ◼   ► opened this Word document, now your computer is infected with some kind of virus, blah, blah, blah.

00:24:00 ◼   ► Microsoft eventually, A, tightened that down just without adding an extra tool or anything. They just

00:24:09 ◼   ► sort of addressed the problems in the operating system. And some of them are understandable in

00:24:15 ◼   ► terms of an operating system evolving from the late 80s when there was no networking at all,

00:24:24 ◼   ► period, let alone the internet, right? And to the modern day world of every computer is on

00:24:33 ◼   ► the same worldwide network with all other computers and servers as everybody else.

00:24:39 ◼   ► We just take that for granted now. That's bananas from like the 80s perspective,

00:24:43 ◼   ► that there'd be this one network, non-proprietary, open standards, and all computers from all makers

00:24:53 ◼   ► are all on the same network and can communicate with each other. It was like, well, that's like

00:24:57 ◼   ► a fantasy, but that's the world today. I get it, but the idea is that it's called Windows Defender

00:25:03 ◼   ► is the built-in protection tool. And I don't even think they sell it though. I don't think so.

00:25:09 ◼   ► Matthew: I don't think so. Maybe if you get like one of their subscriptions, there's an add-on to

00:25:12 ◼   ► it or something, but I think that now just kind of comes with it.

00:25:15 ◼   ► Pete: Right. But the EU perspective is, well, wait, there grew to be this cottage industry

00:25:21 ◼   ► of third-party tools that companies or consumers at different levels of protection or different

00:25:27 ◼   ► levels of complexity would install. And if Microsoft is going to add their own, they need,

00:25:35 ◼   ► they ought to, from the EU perspective, do it on equal footing with the third parties.

00:25:42 ◼   ► Even though Microsoft is the company that makes Windows, their Windows Defender should be on the

00:25:47 ◼   ► same equal footing. And if Windows Defender runs in kernel space, then third-party tools should also

00:25:55 ◼   ► be allowed to continue running in kernel space. And that's how we got to where we are, where

00:26:00 ◼   ► CrowdStrike runs. And yeah, that's Microsoft's perspective on this, but I think there's some

00:26:06 ◼   ► truth to it. And the thing that I've heard, I got a couple of emails from people, they're all

00:26:12 ◼   ► little birdies, I can't say who they are. They all ask for anonymity. But basically though, what I

00:26:17 ◼   ► heard from a few people after that dithering episode was that if you want to defend the

00:26:24 ◼   ► European Commission and say, "Ah, it's not their fault. This is all Microsoft's fault," point to

00:26:29 ◼   ► the law that says that CrowdStrike has to run in kernel space. And you can't really, there is no,

00:26:37 ◼   ► it's not like where the DMA says specifically that a gatekeeping platform like iOS can't only

00:26:47 ◼   ► have a first-party app store, right? That's one of the things in the DMA that's not ambiguous.

00:26:52 ◼   ► It's very clear that part of compliance with the DMA is that iOS has to allow third-party

00:26:58 ◼   ► marketplaces and sideloading. There's no thing you can point to that says Windows had to allow

00:27:05 ◼   ► CrowdStrike to run in kernel space. But what I heard is that it's like a soft agreement. It's

00:27:12 ◼   ► like a handshake. They went to Microsoft and behind the scenes, they said, "This is going to be an

00:27:17 ◼   ► issue." And Microsoft's like, "All right, we'll just let security tools continue to run in kernel

00:27:22 ◼   ► space. Are we good?" And the EU is, "Okay, we're good." And that's how we got here.

00:27:28 ◼   ► Matthew 4 That's interesting. I wonder how many of those kinds of side agreements there are with

00:27:31 ◼   ► this sort of stuff, right? Especially as we talk about Apple and the DMA. I mean, what else is

00:27:35 ◼   ► going on behind the scenes? Pete Lienberg

00:27:37 ◼   ► Right. And there are, like I often argue, or I try to often argue, anything that's a hard decision

00:27:45 ◼   ► has trade-offs. And you have to, it's, you're probably wrong if you see it only in white or

00:27:53 ◼   ► black. It's this shade of gray, and there are trade-offs. And the alternate world where

00:28:00 ◼   ► 10 years ago, Microsoft, or I forget, when did Apple shut off kernel extensions?

00:28:07 ◼   ► Matthew 4 My recollection is that it's been kind of a

00:28:10 ◼   ► rolling thing. So, they didn't just do it all at once, but it was more and more restrictive

00:28:14 ◼   ► over the, what, the past 10 years. Pete Lienberg

00:28:16 ◼   ► Right. And it was like, like they started closing some of the APIs for kernel extensions, they

00:28:23 ◼   ► started doing things like requiring a reboot and sort of like Windows going into not safe mode.

00:28:32 ◼   ► What is that? Matthew 4

00:28:33 ◼   ► They turn up system integrity protection in order to do stuff, yeah.

00:28:37 ◼   ► Pete Lienberg Yeah. And you have to type something like,

00:28:39 ◼   ► and for example, our good friends at Rogue Amoeba who make good software like AudioHijack, which

00:28:44 ◼   ► we're using to record the show, have had to, you know, which is, it's not even kernel extensions,

00:28:52 ◼   ► it's, I forget these audio driver extensions, but they do run, rather than think about kernel space

00:28:58 ◼   ► specifically, it's better to think about, I think, broader just software that is running with higher

00:29:06 ◼   ► level of privileges, right? It's about privilege escalation and running with lower access to the

00:29:13 ◼   ► actual hardware, fewer abstractions that protect the rest of the system from what you're doing.

00:29:19 ◼   ► Matthew 4 Right.

00:29:19 ◼   ► Pete Lienberg I mean, and at the far end of it, you have

00:29:21 ◼   ► things like sandboxing for apps, where apps just get their own little space of the file system,

00:29:27 ◼   ► that's all they can see, and therefore they can't even read files outside their own sandbox,

00:29:33 ◼   ► let alone corrupt, keep the whole computer from booting. There's different levels of that.

00:29:38 ◼   ► But in some alternate world where Microsoft had shut off access to kernel space privileges

00:29:46 ◼   ► for tools like Crowdspace when Apple did with Mac OS, I don't think it would be a disaster

00:29:53 ◼   ► for Windows, and it probably wouldn't have put CrowdStrike out of business, but I don't know.

00:29:58 ◼   ► Matthew 4 Right.

00:29:58 ◼   ► Pete Lienberg I don't know.

00:29:58 ◼   ► Matthew 4 I just, even beyond the level of access that

00:30:02 ◼   ► they're able to run at, I mean, it's, and I don't know all the details of exactly how this happened,

00:30:07 ◼   ► but the fact that A, they deployed this up to CrowdStrike, deployed this update to all of their

00:30:12 ◼   ► customers at the same time, it seems. Whoops. And they did cache in their own internal testing,

00:30:16 ◼   ► it seems like it was a pretty ubiquitous issue. How did it not come up? So both of those things

00:30:21 ◼   ► just seem like face palm type issues for CrowdStrike.

00:30:24 ◼   ► Pete Lienberg Yeah, it really does seem like,

00:30:26 ◼   ► how did that happen? And I did read, I mean, and it is so unbalanced where to deliver this

00:30:36 ◼   ► corrupt software update, apparently, every CrowdStrike using client machine gets the

00:30:44 ◼   ► updates every Thursday night or something like that. I don't know if it's every week or month,

00:30:48 ◼   ► but apparently last Thursday night, every CrowdStrike client that was currently running

00:30:54 ◼   ► and is connected to the internet, downloaded an automatic software update, and that put it into

00:30:59 ◼   ► this boot loop of Doom. And yet the fix is instead of something that could happen automatically,

00:31:07 ◼   ► because these machines are booting, that it's this manual, multiple reboots with physical access

00:31:14 ◼   ► of a person right in front of the computer to fix it, presumably one of the things they'll change is

00:31:20 ◼   ► maybe some kind of slower rollout. I think they've actually already said that they're going to do

00:31:25 ◼   ► that, right? And that's a very common industry standard thing. So it's kind of like, okay, guys,

00:31:30 ◼   ► we're glad you figured that one out. But I think that they've already committed to doing,

00:31:34 ◼   ► I think they call them canary deployments. And so hopefully they will.

00:31:37 ◼   ► Yeah. And you see it with like consumer products all the time. And I know with

00:31:44 ◼   ► Threads in particular from Meta, they've been iterating nonstop for the last year,

00:31:50 ◼   ► adding features and stuff. And I'll often see either Zuck or usually Adam Mosseri,

00:31:56 ◼   ► who's the head of Instagram and Threads at Meta, he'll post on Threads like, hey, we're rolling out

00:32:01 ◼   ► a new feature where you swipe to the right on a thread to market as something. We're rolling this

00:32:08 ◼   ► out to customers over the next week or two, let us know what you think. And it's, I'll try it.

00:32:14 ◼   ► It doesn't work for me. I tried in two or three days. Oh, now it works. And if you're a nerd and

00:32:20 ◼   ► you're like me and you'd like to blog about it, I kind of wish, yeah, gimme, gimme, I'd like to

00:32:25 ◼   ► try it so I can write about it. But I'm not a paying customer, right? It's a free social network.

00:32:30 ◼   ► So what am I going to do? Bitch about it. But what I've heard is that the reason CrowdStrike

00:32:36 ◼   ► wasn't doing it this way all along was that all of their customers were like, what are you telling

00:32:41 ◼   ► me? That you're going to roll out an update that protects against a new threat and I might get it

00:32:46 ◼   ► next week? What? And how come these other people are getting it right away? And they were like,

00:32:51 ◼   ► okay, okay, we'll give it to everybody right away. Here's what we get.

00:32:56 ◼   ► Matt Fondas That makes sense. I wonder, and I presume I don't know anything about CrowdStrike

00:32:59 ◼   ► software. I also presume that the IT admins at all these companies control whether or not these

00:33:03 ◼   ► automatic updates are applied or not, right? So just like a Delta Airline, just sure, give it to

00:33:08 ◼   ► us all. I guess, right? I guess or maybe I don't even know. I don't know enough. Yeah, I don't know

00:33:13 ◼   ► if it's even optional to opt out of that. But I guess it's one of those things where you want

00:33:17 ◼   ► automatic updates. Because otherwise, what, then you'd have to go through manually to each machine.

00:33:23 ◼   ► And it's, I don't know if you have 10,000, 20,000 PCs in the fleet that are at airports around the

00:33:29 ◼   ► world for Delta. I guess you want it to be automatic to some degree. Yeah, I don't know.

00:33:35 ◼   ► It's all a mess. The basic idea, though, is that the EC, the European Commission philosophy is that

00:33:42 ◼   ► more providers is naturally better. And even if it's something like security software that has

00:33:50 ◼   ► to run in kernel space to protect at the level that it does, more is better. And I think that

00:33:58 ◼   ► from the perspective of the operating system vendors, and there just aren't that many of them.

00:34:04 ◼   ► No, I think companies like Microsoft and Apple and Google want to be able to say no, really,

00:34:12 ◼   ► at a certain level of privilege, we should be the only ones with code running in that circle.

00:34:18 ◼   ► You know, it's, and it's not to say, oh, Microsoft could never make a similar mistake. Apple could

00:34:25 ◼   ► never ship. It is theoretically possible for any of these companies. And I'm sure that the engineers

00:34:32 ◼   ► who work on software updates for any of these operating systems are very high stress jobs,

00:34:38 ◼   ► right? Like, they're like, are we good to go with iOS 17.5.2? Yes, we're good. We've, you know,

00:34:45 ◼   ► here's all the green checkmarks from the whole testing suite. Everything's passed. We've tested

00:34:51 ◼   ► on all of the supported devices. Hit the button, roll it out. And I'm sure that they're like,

00:34:57 ◼   ► fingers crossed. Let's see how it goes. And we have seen things, never quite a boot loop of doom.

00:35:04 ◼   ► But I think that even with iOS 18 Beta 3, there was a second version of it that came out. It was,

00:35:12 ◼   ► there's two Beta 3s. There was like Beta 3, you know, with a different build number.

00:35:17 ◼   ► Tim Cynova It's definitely happened for sure. Yes, absolutely. It's happened. Yeah. So I don't know.

00:35:22 ◼   ► I'm now thinking about it. I don't think I want that job. I don't want to be the guy that pushed

00:35:25 ◼   ► the button. I'll be like, you know, hey, Danny, you do that. Like, right.

00:35:29 ◼   ► Pete Laskowski Right. Right. I prefer lower stress jobs. If I,

00:35:34 ◼   ► you know, for me, it would be like, I don't know, if I make a change to the HT access file,

00:35:42 ◼   ► during Fireball, and I go to bed, right. And, and it in during Fireballs homepage doesn't load.

00:35:49 ◼   ► But I've gone to sleep, and I don't find out about it until the morning. Well, I'm gonna get right on

00:35:56 ◼   ► it first thing in the morning when I check my phone and I see all these messages like, hey,

00:35:59 ◼   ► DFs down. I'll be like, oh, shit, I should never gone to bed. Oh, why did I know exactly what I did?

00:36:04 ◼   ► I was screwing around with the HT access file. Why in the world did I not double check that before I

00:36:09 ◼   ► went to bed? Right. But the world doesn't end, right? If you ship an update to Vegas Mate,

00:36:14 ◼   ► and it works and it launches, but there's, I don't know, like a date bug, and all of a sudden,

00:36:20 ◼   ► because the date rolls around from July to August or something like that, and now it crashes on

00:36:26 ◼   ► launch. Well, that's a bad day to be Hunter. But it's a bad day, right?

00:36:31 ◼   ► Danny Vorpahl Yes. It's not the end of the world.

00:36:32 ◼   ► Pete Laskowski Right. Nobody's,

00:36:35 ◼   ► there's gonna be some users of your app who are in Vegas at the time who are disappointed because

00:36:40 ◼   ► it's not working for the day. But it's not the end of their vacation. It's not like, it's not

00:36:45 ◼   ► chutes and ladders where they get sent home because the app on their phone, it stopped working.

00:36:51 ◼   ► Danny Vorpahl Yeah, indeed.

00:36:52 ◼   ► Pete Laskowski Yeah, indeed. But I do think, though, it gets to,

00:36:55 ◼   ► this is obviously a worst case scenario where all of these important computers, and they keep

00:37:01 ◼   ► saying it's only 1% or fewer than 1% of Windows PCs, but clearly more than 1% of people in the

00:37:08 ◼   ► world were affected by this, right? And certainly more than 1% of people flying last week were

00:37:15 ◼   ► affected by this. The air travel thing is, I think, yeah, still.

00:37:20 ◼   ► Danny Vorpahl Still rippling a bit, I think, yeah.

00:37:22 ◼   ► Pete Laskowski Well, we saw it when, oh man, how was it, like two or three years ago when Southwest

00:37:28 ◼   ► had the disaster? And it makes sense. You don't have to be an air traffic controller, or you don't

00:37:34 ◼   ► have to work at a flight scheduling level at an airline to realize that one day of cancelled

00:37:41 ◼   ► flights has an enormous cascading effect because most of the flights the next day are probably 85%

00:37:48 ◼   ► to 90% full already. And the more efficient the airline, the more full they already are, right?

00:37:55 ◼   ► Danny Vorpahl Right. There's no slack in the system at all by design,

00:37:58 ◼   ► right? And so it, yeah, just causes this cascading mess that takes, I mean, Southwest took weeks,

00:38:05 ◼   ► I think, right before they were fully backed. I mean, it definitely, you see it in an example

00:38:09 ◼   ► like that for sure. Pete Laskowski

00:38:10 ◼   ► Right. And you wind up having to do things, and I guess the airlines sympathize with each other,

00:38:16 ◼   ► and I'm sure they don't do it for free, but it was like, yeah, we can't even get you on another

00:38:20 ◼   ► Southwest flight till the middle of next week, but we could get you on an American flight. But

00:38:25 ◼   ► you and your wife will, you know, you're going to be in 17B and she's going to be in C23F or

00:38:33 ◼   ► middle seat or something. And it's like, well, I don't know, if it gets us home, it gets us home.

00:38:38 ◼   ► Danny Vorpahl Right, exactly.

00:38:39 ◼   ► Pete Laskowski But it, but again, it's that whole idea,

00:38:43 ◼   ► though, of privilege code and areas where this affects Apple, to bring it more on topic for this

00:38:48 ◼   ► show would be with things like the way AirTags get special blessed access. Again, not quite,

00:38:59 ◼   ► it's not kernel space, but AirTags work better than any third party tracker can work. And

00:39:09 ◼   ► the European Union perspective is, well, that's purely selfish on Apple's part to

00:39:18 ◼   ► make their own product look better. That is a factor, for sure, right? You can't say that,

00:39:24 ◼   ► again, that's the trade off, right? That's a real thing, right? Apple does sell AirTags. That's a

00:39:30 ◼   ► commercial product that they sell. And they work better than trackers from other companies or that

00:39:38 ◼   ► aren't part of the extended APIs that Apple has now for other tracking products. But on the other

00:39:45 ◼   ► hand, you can totally understand why they don't want to give a third party code that runs at the

00:39:52 ◼   ► level that the AirTags code runs on your phone. Danny Vorpahl Right. I mean, just all the levels

00:39:59 ◼   ► and just how frequently the background access that it needs to be able to do it as well as it can

00:40:03 ◼   ► with AirTags, especially on a very power constrained device like an iPhone, you don't want to give that

00:40:08 ◼   ► away, right? You see how strict they are about that on the platform with other stuff. So yeah,

00:40:14 ◼   ► it's a trade off and they've got to be careful. So I'm sympathetic to that definitely more than

00:40:18 ◼   ► the EU seems to be. Right. I mean, I guess the best example is just what Apple, it's not again,

00:40:24 ◼   ► not a kernel space, but just what Apple's own software is allowed to do in the background.

00:40:30 ◼   ► Right. Compared to what third parties can do reliably in the background, right, before they

00:40:36 ◼   ► get cut off. And the truth is, it's probably a good idea overall that third party apps are severely

00:40:45 ◼   ► constricted from what they can do in the background. If only for battery life reasons,

00:40:49 ◼   ► let alone privacy and whatever else that might be a factor in that. But just for battery reasons alone,

00:40:55 ◼   ► it makes sense. But on the other hand, then it implicitly gives Apple's first party software

00:41:02 ◼   ► an inherent advantage. But that's the whole point of being first party, right?

00:41:06 ◼   ► Jon Sorrentino That's kind of the way, I mean,

00:41:08 ◼   ► a lot of this stuff when it comes up, I think I'm fairly sympathetic to Apple's point of view in most

00:41:14 ◼   ► cases. But yes, that is the advantage. They built the thing. I mean, they have turned it into a

00:41:20 ◼   ► massive success, at least from my perspective, with limits and with some caveats, and they should be

00:41:26 ◼   ► able to benefit from that. Right. I mean, that seems reasonable to me. I know people disagree

00:41:30 ◼   ► with that, at least to some extent, but I don't know, it seems reasonable to me.

00:41:33 ◼   ► Jon Moffitt Yeah, and I guess my overall argument

00:41:37 ◼   ► against the DMA and European, the European Union's regulatory system as a whole, is that, to me,

00:41:49 ◼   ► they're the ones who are most ignoring the trade offs on the other side, who are just purely saying,

00:41:57 ◼   ► hey, we're just pro competition and more tracking apps that have the same privileges as Apple's that

00:42:04 ◼   ► run that you can install and run on your iPhone, the better because that's competition. And it is

00:42:10 ◼   ► competition. That would be, and that is the way computers used to work, right? Everybody could

00:42:15 ◼   ► write an extension that ran that could totally freeze your machine in the old days. Everybody

00:42:23 ◼   ► could do it. And effectively, everybody could write system software. There was the version of

00:42:29 ◼   ► the system that came when you unboxed your computer from Apple or from Microsoft or whoever, whatever

00:42:36 ◼   ► company made the operating system on your device. But then you could install extensions that had the

00:42:41 ◼   ► exact same privileges as the system software from the vendor. Same, absolutely no difference in them.

00:42:48 ◼   ► And in the old days, it was as simple, at least on Mac OS, you would just drag an extension to

00:42:54 ◼   ► the system folder. And reboot. You did have to reboot. But you didn't even have protective

00:43:01 ◼   ► memory too. So you could write these extensions and really go poking into the system to address

00:43:06 ◼   ► space and do all kinds of wacky stuff. And there were some interesting examples of some cool hacks

00:43:11 ◼   ► that people did with that access. But now nowadays we have machines that are much more stable than we

00:43:18 ◼   ► did. I mean, I remember crashing my Mac all the time in the 90s. So I don't miss that part.

00:43:22 ◼   ► Pete: I remember, it was only two years when I worked at Barebone Software from 2000 to 2002.

00:43:29 ◼   ► And everybody at the company took a turn doing tech support. And it was, there were like facts

00:43:35 ◼   ► for some of these. And on classic Mac OS, there were a couple of crashes of BB Edit that were

00:43:41 ◼   ► telltale signs of, I think it was called OSA Menu. OSA is the Open Scripting Architecture. It was

00:43:50 ◼   ► Leonard Rosenthal wrote it. And he went on to fame at, his day job was at Adobe and he was,

00:43:56 ◼   ► I think Leonard was one of the primary authors of the original PDF specification. Super talented

00:44:02 ◼   ► engineer. Really, and was friends with, is probably still friends with Rich Siegel. But

00:44:09 ◼   ► his OSA Menu extension, which gave you like a system, it was like Fast Scripts today,

00:44:15 ◼   ► Daniel Jowkett. But it was a system-wide scripts menu that wasn't just per application, right?

00:44:20 ◼   ► It wasn't, oh, BB Edit has its own scripts menu. Some other app has its own scripts menu. It was

00:44:25 ◼   ► a scripts menu that was in your menu bar and you could run those same scripts from any app.

00:44:30 ◼   ► And it had some bugs and it did some things and there were some just telltale crashes. But I

00:44:36 ◼   ► remember that when, but it looked to the user like it was BB Edit's fault. BB Edit crashed.

00:44:42 ◼   ► Here's what I did. And it's like, oh, and you'd write back, do you happen to have OSA Menus

00:44:48 ◼   ► installed? And they'd be like, yes, how did you know? And we'd be like, either up to, you know,

00:44:53 ◼   ► maybe there was a new, and again, this is before automatic software updates or even before notices,

00:44:58 ◼   ► right? It used to be in the nineties, it was like considered creepy for software to check for a

00:45:05 ◼   ► software update, right? Phoning home. So you might not even know, you might be way out of date. And

00:45:10 ◼   ► so that would be the easiest solution would be like, you're probably using an old version,

00:45:14 ◼   ► update to the new version, the crash will stop. If it was the latest version, it was sort of like,

00:45:19 ◼   ► unfortunately you should probably disable it, you know? And then when in the very early days of Mac

00:45:24 ◼   ► OS X, it was the Haxes from Unsanity Software. Is that the name of the company?

00:45:30 ◼   ► I think that's right. Or something close to that, yeah.

00:45:33 ◼   ► Yeah, Unsanity and their Haxes. And most of them were to bring back features from classic Mac OS

00:45:39 ◼   ► to Mac OS X that had gone away. Like Window Shade was the big one.

00:45:43 ◼   ► Window Shade, yeah, sure.

00:45:45 ◼   ► Are you a long time Mac user? You remember Window Shade?

00:45:47 ◼   ► Oh, I do, yeah. I think my first Mac was SE in 1989 or something like that. So it's been a while,

00:45:53 ◼   ► yes. All through the System 7, 8, and 9 eras, yes, absolutely.

00:45:57 ◼   ► Window Shade for anybody out there, and I'm sure at this point there's a lot of you who don't

00:46:02 ◼   ► remember it, but it was a fantastic extension for classic Mac OS, where you would just double click

00:46:07 ◼   ► the title of any window in any app, and the whole window would collapse to just the title bar,

00:46:14 ◼   ► so that you could see what was behind it. And then you would double click it again,

00:46:18 ◼   ► and it would come back down. And it was, once you got used to it, it was super, super useful.

00:46:23 ◼   ► And especially because back then, all displays, even if you had a quote "big display," it was like

00:46:29 ◼   ► 17 inches. That was like, "Oh my God, you have a 17 inch display? That's humongous."

00:46:33 ◼   ► We just didn't have a lot of room to position windows side by side, and double click the menu

00:46:40 ◼   ► bar, and then Mac OS X came out, the feature went away. It was like the built-in version.

00:46:45 ◼   ► I guess it still works that way, where it just shoots it into the dock.

00:46:49 ◼   ► Yeah, I'm trying to remember what happens now. I mean, they've changed those behaviors,

00:46:52 ◼   ► whether it changes size to get bigger.

00:46:56 ◼   ► Yeah, it looks like in the Finder, double clicking just zooms. But it was sort of like,

00:47:01 ◼   ► for at least a while on Mac OS X, it worked like the yellow button in the red, yellow, green. You

00:47:06 ◼   ► can double click the title bar, and it would shoot it into the dock. But that wasn't...

00:47:11 ◼   ► That was cooler? Well, but it didn't let you... The advantage to window shade versus moving a

00:47:19 ◼   ► window to the dock was that if you just wanted to peek behind the window, you'd double click,

00:47:25 ◼   ► and it would collapse to the title bar. You could peek, and then without moving the mouse,

00:47:29 ◼   ► you'd just double click again, and it would come back. Whereas with the yellow button,

00:47:33 ◼   ► you shoot the thing into the dock, now you can see what was behind it, but now you've got to

00:47:37 ◼   ► go fish the window out of the dock, and it just didn't feel as efficient.

00:47:40 ◼   ► Do you remember, and this just made me think of it, do you remember this... Maybe it was only in

00:47:45 ◼   ► the initial betas of Mac OS X, the single window mode button that like, I don't think it actually

00:47:50 ◼   ► shifted the purple thing that was in there. So bizarre. Yeah, I do remember because it was also

00:47:58 ◼   ► at a weird time for Apple. Yeah, it was like a purple lozenge button on the right side. So,

00:48:05 ◼   ► on the left side of the windows, it was still the red, yellow, green, which did do the same things.

00:48:10 ◼   ► Red was closed, yellow, minimize, green, zoom, or expand. I guess now it goes to full screen.

00:48:18 ◼   ► And then on the other side of the menu of the title bar, there was a purple button

00:48:22 ◼   ► that would put it in single window mode. But now again, I think you're right that it either,

00:48:26 ◼   ► A, never shipped or only shipped in a developer beta. Yeah, it definitely was in a developer beta

00:48:32 ◼   ► because I remember running it in, I ran all of those early seeds, but I don't think it ever made

00:48:36 ◼   ► it into a production version. No, because I think it was even before they declared 10.0

00:48:43 ◼   ► shipping product. It was like, I don't know what it was called, but I will get in here. I'm making

00:48:49 ◼   ► a note. You can verify that I'm writing this on a piece of paper here. I can verify. Jon is writing

00:48:54 ◼   ► it down. Single window mode. Now, whether it'll actually make it into the show notes, who knows,

00:48:59 ◼   ► but single window mode. But yeah, it was a purple button. And I remember reading about it. I guess I

00:49:08 ◼   ► had it, I can't remember if I ever actually used it, but I remember reading about it in

00:49:13 ◼   ► like Mac world or something. That sounds like a terrible, terrible idea. I used it. I scanned

00:49:19 ◼   ► my way. I guess the statute of limitations on this is probably up. I sort of scanned my way into the

00:49:24 ◼   ► Apple developer program back when it used to be much more expensive than it is today. They had a

00:49:30 ◼   ► thing right after they bought Next where you could say you were a Next developer and they would just

00:49:34 ◼   ► give you an Apple developer membership. I was not actually a Next developer, but I figured what the

00:49:38 ◼   ► hell, I'll fill out this form. And so I got all those seeds. I remember running all those Rhapsody

00:49:43 ◼   ► and early Mac OS X seeds. So yeah, the ones I remember running were the ones that looked

00:49:50 ◼   ► like classic Mac OS, right? Like the first, until they came up with Aqua, the early builds of what

00:49:57 ◼   ► was, I guess they called it Mac OS X. It was like called Rhapsody. Rhapsody. And then Mac OS X server

00:50:02 ◼   ► was a shipping product, which was basically like the platinum theme on essentially Next Step 5

00:50:09 ◼   ► for PowerPC. And then yeah, Rhapsody. It was the best version of the platinum user interface that

00:50:15 ◼   ► Apple ever shipped. There's like a general principle. I forget what it's called, but do

00:50:20 ◼   ► you know Benedict Evans? Yeah, sure. Yeah. Well, let me put him in the show notes. He runs a great

00:50:27 ◼   ► newsletter. He's a great follow on threads. I think he's dropped Twitter. Yeah, I think that's

00:50:32 ◼   ► right. But Benedict Evans has written about this principle at length. And the idea is that when

00:50:40 ◼   ► technologies get disrupted, the old thing that's getting disrupted is at the best it's ever going

00:50:49 ◼   ► to be. And it's in fact objectively better than the thing that's disrupting it. It's just that

00:50:56 ◼   ► there's some other factor that means that this disruptive technology is going to obviate. And

00:51:03 ◼   ► the example he often uses is propeller passenger planes versus jet planes. And that the big bird

00:51:13 ◼   ► TWA planes from the 60s with propellers were way smoother, bigger, nicer cabins than the jets from

00:51:21 ◼   ► Boeing or whoever that were taking it over. You'd just get a much nicer ride. It was just, they were

00:51:27 ◼   ► the best propeller driven big planes anybody ever made. And of course, when's the last time you've

00:51:33 ◼   ► been on a passenger plane with propellers? Right, in a while. And I was on one in the 90s. And I

00:51:38 ◼   ► remember I was very nervous about it. And then it took off and I was like, "Ah, you can't tell."

00:51:42 ◼   ► But you know, it was very, but it was a small regional flight. It was like flying from

00:51:47 ◼   ► Philadelphia to Washington or something. But that happens over and over again. I would say that's

00:51:51 ◼   ► true of the old pixel perfect non-anti-alias platinum user interface. The best version ever

00:51:58 ◼   ► was the one they shipped with Mac OS X server. They did things with the colors that made,

00:52:03 ◼   ► it was slightly darker. They had better contrast between the active window and the inactive window.

00:52:08 ◼   ► And it was super fast. It was just snappy. It was like, "Wow, this is really, really fast." And then

00:52:15 ◼   ► they shipped Aqua, which looked way cooler. Oh my God, transparency. And to everything's

00:52:23 ◼   ► anti-aliased. All the corners are rounded and smooth. And it was so slow.

00:52:28 ◼   ► So slow.

00:52:28 ◼   ► Yeah.

00:52:31 ◼   ► So slow. Oh my God.

00:52:35 ◼   ► And it was years. It was like what, 10.2 or something when they did, I think they called

00:52:39 ◼   ► it Quartz Extreme. And they finally started to catch up with this better, I don't know if it's

00:52:44 ◼   ► hardware acceleration or what, but it was slow for a long time.

00:52:47 ◼   ► I've told this story before. Let me drag it out of my memory though. I still believe I can't say

00:52:54 ◼   ► who told me this, but at one point, like 10 years ago or so, I was at WWDC and I met somebody at

00:53:00 ◼   ► Apple from higher up in the engineering department. And they were like, "Do you want to have coffee?

00:53:06 ◼   ► Are you going to be at WWDC this year?" I was like, "Of course." They were like, "I'd love

00:53:09 ◼   ► to have coffee." And I was like, "Okay." You know, it'd be fantastic. And one of the stories that I

00:53:13 ◼   ► was told was that they knew, and of course Apple knew that Aqua was super slow. And they set up

00:53:21 ◼   ► these labs where they would, they had, I don't know, a list of 10 or 20 things, like just

00:53:27 ◼   ► clicking on the file menu and using a high-speed camera to test how long does it take the menu to

00:53:33 ◼   ► draw. Dragging Windows, resizing Windows was like one of the slowest things in Mac OS X in those

00:53:40 ◼   ► early years because it was trying, rather than just dragging an outline, it was updating the

00:53:44 ◼   ► contents live as you did it. All of that was super slow. And they knew it was slow. They tested it.

00:53:52 ◼   ► Every time they do a new build, they'd rerun the tests and give numbers. But in the same lab where

00:53:56 ◼   ► they were doing it, they had Windows XP. And they would test the exact same things on Windows XP,

00:54:03 ◼   ► which they knew was their main competition. And say what you want about Windows XP, it was snappy.

00:54:10 ◼   ► Right? It was a very snappy user interface. You click a menu, it would draw instantly. And so,

00:54:16 ◼   ► they knew down to the millisecond how much slower they were than Windows XP. And they kept that

00:54:23 ◼   ► going for years. And then Windows 7 shipped. And Windows 7 was sort of like Microsoft's Aqua. It

00:54:32 ◼   ► got slower. And there was a debate inside Apple. Well, this is the new version. We should, that

00:54:38 ◼   ► should be our new competition. Let's only compare against Windows 7. But the person who I spoke to

00:54:43 ◼   ► was on the other side. Like, no, we should still benchmark against Windows XP. Just because they've

00:54:48 ◼   ► shipped a slower update doesn't mean that we should lower our standards. That's our gold

00:54:54 ◼   ► standard would be to make Mac OS X's interface snappier than Windows XP. And I thought that was

00:55:00 ◼   ► pretty cool. Now that is pretty cool. I like that story. It reminds me of the philosophy too that

00:55:05 ◼   ► the WebKit team has always had. Right. No speed regressions or something like that, right?

00:55:10 ◼   ► Right. You can't check. I don't know if that's still true, but I hope it is. And WebKit still

00:55:15 ◼   ► seems very snappy. But the idea was you can't check any change into WebKit if it results in the

00:55:23 ◼   ► overall speed of the browser being slower. And if you really, really needed to check something in

00:55:30 ◼   ► for a feature that was going to slow it down, you would, before it got checked in, you'd have to

00:55:36 ◼   ► find something else in WebKit to speed up so that the overall speed would be the same. So you can

00:55:41 ◼   ► balance it out. Yeah. Anyway. All right. Let me take a break here and thank our second sponsor of

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00:58:45 ◼   ► to them. All right, that brings us to Vegas Mate. So tell people, pitch people on Vegas Mate.

00:58:52 ◼   ► Matt Walter Sure. So as we talked about at the top of the show,

00:58:55 ◼   ► it's been an app in the store for many years now, and it's evolved quite a bit over that time.

00:59:00 ◼   ► It is kind of two main functions. One is as sort of a travel guide, so information on hotels,

00:59:07 ◼   ► restaurants, and other activities like shows and the like. And it also is a trip planning tool.

00:59:12 ◼   ► So you can use it to build out your trip like you would in maybe an old school with a piece of paper

00:59:18 ◼   ► and a calendar, but you can do it right on your phone and get all the kind of benefits that you

00:59:22 ◼   ► might expect. It's got live activities that run while you're in your trip, so you can get quick

00:59:27 ◼   ► access to phone numbers and restaurant menus and that sort of thing. There's an Apple Watch app,

00:59:31 ◼   ► it's on Vision Pro now. It's been a fun project for me because I've been able to evolve it over

00:59:37 ◼   ► time as Apple's added products, changed APIs. I mean, it's been through multiple rewrites from

00:59:43 ◼   ► Objective-C to Swift and from UIKit to SwiftUI. So yeah, it's a lot of fun, and it's free in the app

00:59:50 ◼   ► store so people can go and try it out if they're curious. So what

00:59:56 ◼   ► a friend of the show, Marco Arment, the creator of Overcast, which according to my analytics,

01:00:04 ◼   ► most of you hearing me and Hunter talk right now are actually using Overcast.

01:00:08 ◼   ► A big new update to Overcast. I keep wanting to say like 3.0 or whatever, but Marco switched his

01:00:17 ◼   ► numbering to year.month, and so it's version 2024.7.

01:00:24 ◼   ► Anticlimactic.

01:00:26 ◼   ► Anticlimactic version number, and I don't know if you listen to ATP, but he said he thought about

01:00:32 ◼   ► like numbering it 10,000, but realized, oh, but then that just defeats the whole purpose of having

01:00:39 ◼   ► the date be the version number, which has its own advantages. But major rewrite in Swift, he's talked

01:00:45 ◼   ► about it, and SwiftUI, not just programming language, but switching frameworks. What's

01:00:49 ◼   ► your experience with SwiftUI coming from being a 2008 adopter of UIKit and OptiC?

01:00:56 ◼   ► Yeah, I think a lot of I've heard Marco talk about it on ATP and also his more developer-focused

01:01:02 ◼   ► podcast Under the Radar, and I think a lot of my experiences have been similar. I jumped on the

01:01:07 ◼   ► SwiftUI bandwagon quite early, probably before I really should have. I get excited about new stuff.

01:01:13 ◼   ► I go all in even if it's maybe not fully baked, so I think I felt some of his pains even more acutely

01:01:19 ◼   ► because especially in the beginning, there were just a lot of things that were

01:01:23 ◼   ► very limited in terms of what you could do compared to UIKit, where you have a lot of

01:01:27 ◼   ► fine-grained control and also just a much longer history. UIKit's been around since

01:01:32 ◼   ► in a published form since 2008, so it's had a lot more time to add features. And especially in the

01:01:38 ◼   ► first couple of versions of SwiftUI, there were just not a lot of ways you could customize things.

01:01:43 ◼   ► So if the framework did something the way that you liked it and how it looked, that was great.

01:01:48 ◼   ► If it didn't, too bad. And that's gotten a lot better over time as they've added to the platform.

01:01:53 ◼   ► But I guess I should have said at the top, I really like SwiftUI. I think it's really powerful,

01:01:59 ◼   ► and I enjoy using it. It's fun to build stuff with SwiftUI, but there's clearly still a lot of

01:02:05 ◼   ► things that they can add. There's still a bunch of low-hanging fruit that needs to be addressed,

01:02:09 ◼   ► plus some interesting new ideas that I probably can't even imagine. But yeah, it's fun.

01:02:13 ◼   ► Darrell Bock I have to rely on people like you and Marco,

01:02:18 ◼   ► because I don't write apps, so I don't have firsthand knowledge of it. But observing it as a

01:02:24 ◼   ► user and as somebody with, I think it's safe to say, an obsessive focus on UI details, I see

01:02:34 ◼   ► certain SwiftUIisms, and I've seen them from the beginning, and I see, "Oh, I get why that's good."

01:02:40 ◼   ► And then I see other things, and I see how this is sort of frustrating and limited compared to before.

01:02:46 ◼   ► And it's another example of trade-offs, right? It's a very different philosophy, very clearly

01:02:52 ◼   ► from UIKit, where I feel like with UIKit, even originally, even as far back as 2008,

01:02:59 ◼   ► when the App Store was new, you really didn't see a lot of stock UIKit apps, right? It was,

01:03:06 ◼   ► everything was customized. And then when you actually would see stock UIKit controls,

01:03:12 ◼   ► you'd be like, "Well, that's not even a good-looking button." And I'd complain about it,

01:03:17 ◼   ► like, in a beta or something, and the developer would be like, "Well, that's just the default

01:03:21 ◼   ► UI button." And it's, "Oh, well, it's kind of ugly." Right? And there was more of an assumption

01:03:30 ◼   ► that developers were going to customize the look of everything because that's what Apple was doing

01:03:36 ◼   ► with their own apps, right? The Notes app looked like yellow paper on a paper pad, and the Calendar

01:03:42 ◼   ► app looked like rich Corinthian leather, and every app had its own look, and so they sort of

01:03:48 ◼   ► did that, whereas UIKit, I think like you said, it was sort of like, "Hey, you should probably

01:03:54 ◼   ► go with the defaults because you can't change them?"

01:03:58 ◼   ► In many cases, you can't, and so you're kind of stuck. And that said, though, I mean,

01:04:05 ◼   ► a lot of their defaults are good, especially on iOS. It varies by platform. SwiftUI on the Mac

01:04:12 ◼   ► is the source of some really weird stuff that makes me wonder if some of those folks,

01:04:16 ◼   ► and I should be careful how I say this because I don't know it to be true, but some of it doesn't

01:04:20 ◼   ► feel very Mac-like, some of the default decisions there, which make me wonder if they're not being

01:04:25 ◼   ► done by sort of longtime AppKit people. But on iOS especially, it's in pretty good shape.

01:04:31 ◼   ► Pete: Yeah, I think the best example on the Mac would be the Shortcuts app, which I'm pretty sure

01:04:38 ◼   ► is all SwiftUI, and it's at least mostly SwiftUI. And it has gotten, thankfully, it's like, "Hey,

01:04:44 ◼   ► relief." They must see it because it has gotten better, but like the first version of Shortcuts

01:04:49 ◼   ► for Mac that shipped was so weird in so many ways, just really, like just the way that an alert looked,

01:04:57 ◼   ► like just a simple alert with a simple text string message or warning and a cancel button and an

01:05:06 ◼   ► okay button. And it was like, this doesn't even look like a Mac alert. It looks, what is this?

01:05:12 ◼   ► Have you ever used a Mac? Have you ever clicked an okay button on the Mac before?

01:05:15 ◼   ► Brian Kardell: That Shortcuts is what I was thinking of when I was making that statement. Yeah,

01:05:20 ◼   ► I mean, you're right, it has gotten better, which is great. And the Mac, for whatever reason,

01:05:24 ◼   ► it seems like it's a little bit further back when it comes to SwiftUI integration than some of the

01:05:28 ◼   ► other platforms. I mean, I guess understandably, iOS is more of a focus, but it's getting there.

01:05:32 ◼   ► Pete: Yeah, it does seem to be. And what's your experience been,

01:05:36 ◼   ► what are we talking about here, 16 years at this point, of dealing with App Store and App Store

01:05:43 ◼   ► approval? Brian Kardell Oh, gosh. Well, it's funny,

01:05:46 ◼   ► I just got a rejection yesterday. So… Pete: I did not know that. You can verify.

01:05:50 ◼   ► Brian Kardell Yeah, yeah. I don't think it'll be hard to get resolved, but I mean, so over,

01:05:55 ◼   ► I'll explain what it is in a second. Over time, it's gotten a lot better. At the beginning,

01:06:01 ◼   ► the process seemed to take forever and it was very opaque. I mean, I can't even remember how far into

01:06:07 ◼   ► it was before we got published App Store review guidelines. I mean, at the beginning, it was,

01:06:11 ◼   ► you know, very much just like totally opaque from our side and took a long time and seemed,

01:06:18 ◼   ► it still sometimes seems a bit arbitrary whether something will get flagged. I assume that's just

01:06:22 ◼   ► the human component of some of this stuff. People are interpreting the rules. But whenever it was

01:06:27 ◼   ► that I guess still Schuler took over, it really seemed to change quite a bit. The approvals are

01:06:32 ◼   ► now much, much faster than they were. Sometimes it just takes hours. And sometimes you can get an App

01:06:37 ◼   ► Store build approved quicker than you can get a test flight build approved. And for people that

01:06:41 ◼   ► don't know test flight, their beta testing program where you would presume the stakes are a little bit

01:06:44 ◼   ► lower for approval, but I guess that maybe that team's smaller, I don't know. So it's gotten a

01:06:49 ◼   ► lot better. I mean, it's still the issue that I have yesterday is I have a feature in the app

01:06:54 ◼   ► that you can turn on step tracking for your trip. So if you wanted to see how many steps you walk,

01:06:59 ◼   ► if you go to Vegas, you walk a lot, right? And so sometimes people that, especially people that are

01:07:04 ◼   ► using my app are really into the data. They'll have about dozens of trips over years that they'll

01:07:08 ◼   ► go back and look at and write notes about stuff that they liked. So having the number of steps

01:07:13 ◼   ► you walked as a piece of data attached to that is something that people appreciate. So to do that,

01:07:18 ◼   ► I'm using the health kit API. And there are a lot of rules around how you can use health kit,

01:07:23 ◼   ► understandably, it's sensitive data. And of course, as the as the user has to approve it,

01:07:28 ◼   ► but even beyond that, they have rules about how things can be displayed. And they can tell because

01:07:32 ◼   ► of static analysis that my app uses the health kit framework. This has come up before multiple times

01:07:37 ◼   ► the rejection yesterday was we see that you're using health health kit, basically like WTF,

01:07:43 ◼   ► right? Like doesn't seem to make sense in this in this context. And I had to explain it multiple

01:07:48 ◼   ► times. There's a notes area that you can fill in some information when you submit a build for app

01:07:53 ◼   ► review. And I've got a few things in there. I'm not sure this reviewer read that section because

01:07:57 ◼   ► it does address this. So I don't think it'll be difficult to get it resolved. But that's an

01:08:01 ◼   ► example of something where this feature has been in there for years, it's sailed through dozens of

01:08:06 ◼   ► reviews. And then one time somebody goes, "Hey, wait a minute."

01:08:08 ◼   ► Pete: I kind of, and I know this, this part of it, I do know from, I mean, my personal firsthand

01:08:15 ◼   ► experience is outdated at this point from Vesper, but I shipped an app and recognize some of those

01:08:22 ◼   ► complaints. And one of them is it always felt like one of those video games with no saved state,

01:08:30 ◼   ► where every time it's like you've powered down the whole system, and you have to start on level one.

01:08:36 ◼   ► Brian: Yep.

01:08:36 ◼   ► Pete; Each time you submit an app and so something like, "Oh, this has come up before I use HealthKit

01:08:43 ◼   ► because the app does step tracking because the people who use the app on a vacation to Vegas do

01:08:50 ◼   ► a lot of walking and want to track their steps and see how far they've gone. Oh, okay." And then you

01:08:56 ◼   ► have to repeat it again a month from now. And then six months go by and you think, "Ah, it's fine.

01:09:00 ◼   ► Nobody's going to do it." Same thing. And it's just like starting over from scratch. And you have to,

01:09:06 ◼   ► the other added stress is the last four times we had to, it's frustrating that you have to explain

01:09:13 ◼   ► it for the fifth time, but at least the last four times the explanation was like, "Oh, okay,

01:09:17 ◼   ► that makes sense. Please, please, please don't let this fifth time be the time." They're like, "No."

01:09:22 ◼   ► Brian; Yeah, exactly. And then what, you know, they basically say, "Okay, well, take the feature

01:09:27 ◼   ► out or don't ship your update." I mean, they, fortunately, they've gotten better about allowing

01:09:33 ◼   ► some things to fly temporarily. So you can say, "Hey, this is an important bug fix update. Please

01:09:39 ◼   ► release this build and I'll address this with you next time." Right? That's a thing that you can

01:09:44 ◼   ► usually do now, which is great. I've used it many times for stuff like this where it's like,

01:09:48 ◼   ► we obviously just need to connect on an explanation, but I do really want,

01:09:53 ◼   ► it's got some other fixing here. I do really want this to go out to my customers. So please do that.

01:09:57 ◼   ► And they're good about that. But yeah, I mean, the other thing about App Store Connect is the

01:10:02 ◼   ► tool that we use to log in and we get these emails. If anybody on that team is happening

01:10:07 ◼   ► to listen to this, please change some of those emails. All you get is a subject line saying,

01:10:12 ◼   ► "Your app is rejected." I mean, there's the terms that they use for something that's kind of high

01:10:16 ◼   ► stress for a developer. They're not like, "Hey, we have a small problem we need to talk to you about."

01:10:20 ◼   ► There's no. So I would soften that language a little bit if we could.

01:10:26 ◼   ► Yeah, right. Just make the subject more, let me know where I stand. Am I in a little bit of

01:10:31 ◼   ► trouble or am I in a lot of trouble? Right. Exactly. Exactly.

01:10:35 ◼   ► Because as the developer of the app, when I just see rejected, I just jump to,

01:10:42 ◼   ► "I'm in a lot of trouble." Yeah, exactly. It's a very stressful thing to get that email with

01:10:46 ◼   ► all the info you have. So I'd love an update. Yeah. What made you think to write this app

01:10:52 ◼   ► in the first place? Well, I have been interested in Las Vegas for a long time. That might sound

01:10:59 ◼   ► strange to some people, but if you folks don't know, like a lot of popular stuff,

01:11:05 ◼   ► there's a whole community around people that are interested in these things, right? There's the

01:11:08 ◼   ► whole people at Disney and going to the theme parks and whatnot. There's a whole community of

01:11:12 ◼   ► people that were interested in Las Vegas. Maybe they're regular visitors, they're interested in

01:11:18 ◼   ► the business side of it, the casino industry. So there is a whole subculture there, something that

01:11:24 ◼   ► I got interested in a long time ago now, 25 years ago. So it's been quite a while. It started out

01:11:30 ◼   ► with writing a casino design blog, movable type, baby, way back in the very late '90s.

01:11:37 ◼   ► And that rolled over into doing some Vegas-related podcasting.

01:11:41 ◼   ► The original iPhone, I was waiting in line to get it that first day. It was just like

01:11:47 ◼   ► this pretty enamored by it. But I remember the, I think March or April of 2008 presentation where

01:11:55 ◼   ► the first I'll give a demo of the iPhone SDK and they explained how the App Store was going to work

01:12:00 ◼   ► and all of that stuff. Even I think from that first day, I knew that it was something that I

01:12:04 ◼   ► wanted to do. Just as an interesting pursuit to see what it would be like to build an app with

01:12:10 ◼   ► all of these new technologies, but also something that I could put on my phone, which was in my

01:12:15 ◼   ► pocket that had all these cool sensors like location and all that sort of thing. So it

01:12:20 ◼   ► just kind of sparked something that's been rolling ever since. Yeah, it's one of those things that,

01:12:25 ◼   ► and I forget when, I don't know how you and I became internet friends.

01:12:30 ◼   ► I think I hit you up for, well now I can't remember exactly the first time. I think I

01:12:36 ◼   ► bet you hit you up for tickets for a talk show thing at one point and just talked about it.

01:12:40 ◼   ► Yeah, it was just, and you very graciously helped me out and yeah, it's been a long time.

01:12:45 ◼   ► Well, and maybe I don't know how early, I mean, I started Daring Fireball in 2002.

01:12:51 ◼   ► I don't know when I first mentioned that I like going to Vegas, but maybe I'm sure it came up at

01:12:57 ◼   ► some point and you probably thought, "Hey, maybe he'd like this." But it's a perfect example. And

01:13:02 ◼   ► I know at this point, we're so far into the iPhone era that it's hard to remember what it was like.

01:13:11 ◼   ► Again, remembering when all you had to do to run effectively system software was just

01:13:17 ◼   ► drag a file to a folder and restart and no prompts, no OKs. But the internet was a thing you did on a

01:13:27 ◼   ► computer, right? And yeah, you could buy the 2000s power books and Windows laptops. The shift from

01:13:35 ◼   ► tied to a socket in the wall desktop to laptops was already underway. But still, a laptop still

01:13:44 ◼   ► isn't a thing you go on vacation with, you know, what you might take it on the trip, but you're not

01:13:50 ◼   ► spending your day with your laptop with you. So, the internet was like watching TV in a way. It was

01:13:57 ◼   ► a thing you did in certain rooms, in certain contexts where you were indoors, you had to have

01:14:05 ◼   ► internet access, right? Which was not something you just had everywhere you went. And once you

01:14:15 ◼   ► had this idea of a really good internet enabled device that was in your pocket all the time with

01:14:21 ◼   ► location awareness and with a camera and stuff like that, all of a sudden, something that would

01:14:27 ◼   ► make sense as a blog, talking about the design of casinos, all of a sudden, well, what if you had

01:14:33 ◼   ► this with you all the time while you were in Vegas? I can immediately see how all these light

01:14:40 ◼   ► bulbs started going off in your head. Oh, this wouldn't just be a version of the blog and the

01:14:44 ◼   ► phone. It would be different because it would be like, where am I right now? Where can I go

01:14:49 ◼   ► get a good burger? Tim Cynova Exactly. And it allowed for all those kinds of features,

01:14:54 ◼   ► like what's near me that I would like to go check out? Where can I go have lunch that's nearby? I

01:14:58 ◼   ► mean, those kinds of questions that you couldn't really answer, tech wise easily. Now you could

01:15:03 ◼   ► do all that stuff. And also, it was just a lot of fun. I wanted to learn the APIs and how to work on

01:15:10 ◼   ► the platform. And I just always found that building something real is a lot better way to do that than

01:15:15 ◼   ► a sample project type thing, right? And I totally get your comparison to Disney and to the detriment

01:15:22 ◼   ► of my own family's finances. We're both fans of going to Vegas and fans of going to Disney World.

01:15:30 ◼   ► I think it's very similar. It's obviously very different in terms of what you do. I mean,

01:15:37 ◼   ► even including the humidity, significant differences in the weather and the activities,

01:15:42 ◼   ► but it is very similar in terms of, oh, there's no place like it on earth, right? And this is

01:15:49 ◼   ► very different. And if you think that Disney World is sort of like going to Great Adventure

01:15:55 ◼   ► or here like in Pennsylvania, Hershey Park, which is a big amusement park here,

01:16:00 ◼   ► in tiny ways, it's similar, but it's like overall, no. And Las Vegas is not like going to Atlantic

01:16:09 ◼   ► City. There's parts of it, once you're sitting down at a blackjack table, yes, this looks like

01:16:14 ◼   ► a blackjack table and the rules are mostly the same. But the overall experience of being in

01:16:20 ◼   ► Atlantic City is not at all, oh, it's like a mini Vegas. No, it's really not like Vegas at all. It's

01:16:26 ◼   ► very different. Yeah, I totally agree with you there. I mean, one of the things that got me

01:16:32 ◼   ► interested in just the whole area was the economics of building some of these giant hotels. They don't

01:16:38 ◼   ► make sense in any other context, right? And these are like mini cities, especially if you get the

01:16:43 ◼   ► chance to go kind of behind the scenes to see how they work. The amount of design and thought that

01:16:48 ◼   ► goes into not just the customer facing stuff like a volcano or fountains dancing or whatever,

01:16:54 ◼   ► but the flow of the thousands of employees that need to walk through every day so that you can

01:16:59 ◼   ► get breakfast on time and all the different pieces. It's very intricate. It's highly designed down to

01:17:04 ◼   ► a science. I mean, moving the people around the property, both front of house and back of house,

01:17:10 ◼   ► I find that stuff fascinating. And it's kind of one of a kind place for that sort of thing because

01:17:16 ◼   ► of the scale. Because the economics make sense, right? People are losing money in a casino. And

01:17:20 ◼   ► so, it makes sense to build something like that, which you don't really have in very many other

01:17:25 ◼   ► places. Yeah, and that's definitely what keeps me interested in both places, right? And my wife was

01:17:33 ◼   ► sort of, we first went to Disney when Jonas was like two and a half or maybe a little past two

01:17:38 ◼   ► and a half. And I had never been there. My family growing up had never been to Disney World and my

01:17:42 ◼   ► wife was like, "I don't know if you're going to like it. You might get really bored." But the

01:17:45 ◼   ► thing that always kept me from getting bored and still does, we still go and I still like going,

01:17:51 ◼   ► is thinking about design details, sight lines like, "Oh, man, look at how they did this." And

01:17:56 ◼   ► it's, I can't believe that when I look towards there that I can't see Space Mountain anymore,

01:18:01 ◼   ► even though I know Space Mountain is big. And the idea is that, oh, when you're in frontier land,

01:18:06 ◼   ► you're just supposed to see frontier land. You're not supposed to see tomorrow land where Space

01:18:12 ◼   ► Mountain is. And same thing with Vegas, where it's like, the design and everything you just said, it

01:18:20 ◼   ► constantly fascinates me. And then getting to know people who work at some of the hotels

01:18:25 ◼   ► and, you know, like a bartender or something like that, who's like, "Oh, John, John and Amy are

01:18:30 ◼   ► back. How are you doing?" And getting to know some of the details about how they work and stuff like

01:18:35 ◼   ► that, I just find so interesting. Like, to me, one of the most fascinating things, and it is,

01:18:41 ◼   ► to me, it's very much related to Disney, is in terms of designing scale. And famously,

01:18:52 ◼   ► Disney does this thing like on Main Street, both at Disneyland and every Magic Kingdom that they've

01:18:58 ◼   ► made around the world, where you come in on Main Street, USA, and it looks like an old-timey,

01:19:04 ◼   ► early 1900s American town. And they use something called forced perspective to make it look like two

01:19:13 ◼   ► or three story buildings, but they're really not. Like, the second floor is sort of like, wouldn't,

01:19:19 ◼   ► a grown adult wouldn't be able to stand up in there. But they use forced perspective to make

01:19:25 ◼   ► it look like they're taller than they are. What they do in Vegas with these massive hotels is

01:19:33 ◼   ► actually make them look smaller than they are, right? Like, you find out, like, when you're

01:19:39 ◼   ► at the Wynn or Encore that there's, I don't know, 58 floors. Like, 58 floors is a skyscraper,

01:19:46 ◼   ► right? There are legitimate skyscrapers in major cities around the world that are fewer than 50-some

01:19:52 ◼   ► floors. But yet, when you're out on the strip and you look at them, they don't look like skyscrapers.

01:19:58 ◼   ► They look big. They definitely are big. But there's something about the way they make them

01:20:04 ◼   ► look where they look much squatter than they actually are. Yeah, they definitely play with

01:20:11 ◼   ► scale quite a bit. And you can see it. A good example of that effect specifically is like a

01:20:16 ◼   ► hotel that has Wynn and Encore are like all just glass curtain wall. But look at a place like,

01:20:22 ◼   ► say, Bellagio, for example. You look from afar, it kind of looks like you've got one hotel room

01:20:28 ◼   ► window, but it's actually four, right? Because of how they've done it. And it's a perspective

01:20:32 ◼   ► trick that makes it look smaller. Yeah, that's exactly what I'm talking about where they have,

01:20:36 ◼   ► yeah, it looks like one window from the strip. Like, you're in a cab, you're driving by Bellagio,

01:20:42 ◼   ► and you're like, "Oh, there's Bellagio." And you think, "Oh, that's 20 floors. I see 20 windows."

01:20:46 ◼   ► But it's really 60 floors because the thing that looks like it's a window is for four floors of

01:20:51 ◼   ► hotels or something like that. Well, speaking of Bellagio and speaking of Wynn and Encore,

01:20:57 ◼   ► which are my two favorites, let me ask you this. What's the first place you ever stayed in Vegas?

01:21:03 ◼   ► The first place I ever stayed was at New York, New York when I was 19 years old. So yeah,

01:21:09 ◼   ► and that was not picked through any deliberative process. I didn't know anything. People from

01:21:14 ◼   ► California will laugh at this. When you drive from California into Las Vegas, you go through PRIM,

01:21:18 ◼   ► which is right over the state line on the 15. And it's basically two kind of rundownie casinos

01:21:25 ◼   ► right as far as, you know, as close as they can get to making it legal. The first time I visited

01:21:30 ◼   ► Las Vegas, I asked my then-girlfriend, now wife, "Hey, is this it?" That's how little I knew about

01:21:38 ◼   ► it. So yeah, that first trip was to New York, New York, a place that I don't think I've stayed since.

01:21:42 ◼   ► So not one of my long-term favorites. But— So my wife had been to Vegas before me. She

01:21:46 ◼   ► and a couple of her best friend from college and her best friend's cousin, three girls, they drove

01:21:53 ◼   ► coast to coast. They took one of their dad's cars and drove from the East Coast to California and

01:22:00 ◼   ► took a different trip east than they did west. And I forget which leg, the returner, but one of the

01:22:06 ◼   ► legs, they stopped in Vegas and they stayed at New York, New York. My first trip, I hadn't been there

01:22:11 ◼   ► until I was, what was 2001? Oh yeah, I know it was 2001 because it was— The reason I know the date,

01:22:19 ◼   ► it was like literally one week before 9/11. It was the end of August 2001. And the side story of how,

01:22:28 ◼   ► and this is with my now wife, Amy, we, on the way home, we had to fly through JFK. I don't know why.

01:22:39 ◼   ► It was good because we were young and it was cheaper than flying direct from Philly. So it

01:22:44 ◼   ► was like Vegas to JFK. And inside JFK, we had to switch terminals, which meant we had to go through

01:22:51 ◼   ► security again. And my wife went through the magnetometer and it beeped and she stopped.

01:22:56 ◼   ► And the guy just looked at her like, "Come on, lady, why are you stopping?" Like, he just gave

01:23:01 ◼   ► her like a, "I can't believe you're even making me wave you on." Like, they didn't make her go

01:23:06 ◼   ► back through and figure out what set off the magnetometer. They just took one look at her and

01:23:10 ◼   ► were like, "You're fine." And literally one week later was 9/11 and we were like, "Yeah, that's

01:23:16 ◼   ► never going to happen again." But yeah, we stayed at Bellagio for that first trip, which A) spoiled

01:23:22 ◼   ► me. But it definitely, I was like, "Oh, I made the right choice. I love this place. It smells good.

01:23:30 ◼   ► I was worried because I don't like the smell of cigarette smoke." And I've been to Atlantic City

01:23:37 ◼   ► many times beforehand and knew what a not so great smelling casino smells like. But the thing to me

01:23:46 ◼   ► as a design nerd, and this is why I mentioned it up front on the show, is that the Mirage closed

01:23:53 ◼   ► last week. And to me, I don't even think there's any dispute about it. That the Mirage was like,

01:23:59 ◼   ► Steve Wynn's 1.0 mega resort, Bellagio was his 2.0, and then the Wynn was 3.0.

01:24:08 ◼   ► And yeah, I'd agree with that. I have to make a quick note up top for anybody that listens to this,

01:24:13 ◼   ► because I may say some nice things about Steve Wynn and appreciate some of the work that he's

01:24:18 ◼   ► done. He obviously had a very, very public falling out, was forced out of his company due to

01:24:24 ◼   ► seemingly very credible sexual misconduct allegations. So I just want to make sure

01:24:28 ◼   ► people don't think that I'm brushing that under the rug there, because it's a pretty serious thing.

01:24:32 ◼   ► Pete: Same here, and I'm glad you brought it up. The allegations against him are so overwhelming,

01:24:39 ◼   ► it has to be said. For all the good things that he's done design-wise, it's pretty clear he's a,

01:24:46 ◼   ► for lack of, you know, let's, I was talking about euphemisms with the gun emoji. Let's not use a

01:24:53 ◼   ► euphemism. He seems like a despicable -

01:24:55 ◼   ► Jared: Yeah, scumbag. Yeah. But he's since been forced out of the company that has his own name

01:25:01 ◼   ► on it. So you can stay at the Wynn now and not worry that you're putting money into Steve Wynn's

01:25:07 ◼   ► pocket anymore. It's his wife, I think, who still is a major shareholder in the -

01:25:11 ◼   ► She is, yeah.

01:25:12 ◼   ► Or ex-wife, right?

01:25:13 ◼   ► Ex-wife, yeah. Elaine. Yeah, so I mean, I agree with what you were saying as far as the progression

01:25:18 ◼   ► of Wynn's properties, right? So before he built Mirage, he had invested in and expanded the Golden

01:25:24 ◼   ► Nugget, which is in downtown Las Vegas, and then had also built a Golden Nugget in Atlantic City.

01:25:29 ◼   ► Right.

01:25:29 ◼   ► But then the '80s were rolling along, which was not a good time for Las Vegas. I mean,

01:25:34 ◼   ► Atlantic City really hurt their bottom line. It was kind of, people were wondering if it was

01:25:39 ◼   ► going to have a resurgence or kind of just limp along. And so, yeah, I mean, he opens the Mirage

01:25:44 ◼   ► in November of '89, and it was like a $600 million hotel, 3,000 rooms, which is big scale then. And

01:25:52 ◼   ► it included a lot of new stuff at the time that has became the standard, at least for properties

01:25:58 ◼   ► at the high level. And he definitely went on and expanded that. The team that designed and built

01:26:04 ◼   ► Mirage, most of them went with him to work on Bellagio, so a lot of the same people were doing

01:26:10 ◼   ► the design work especially. And then when his company that owned Bellagio was bought, he started

01:26:16 ◼   ► a new company, Wynn Resorts, which operates Wynn and Encore. A lot of them are with him. So there

01:26:21 ◼   ► is a lot of design continuity between those places for sure. And it's not just that they're both

01:26:26 ◼   ► named Steve. And in terms of their personal life, there are very big differences that we just

01:26:33 ◼   ► covered in terms of whether you can say I like the guy or not. But Steve Jobs sort of did the

01:26:39 ◼   ► same thing, like where he took a lot of people from Apple with him when he went to NeXT. And

01:26:45 ◼   ► certainly when Apple bought NeXT, the whole leadership of the company effectively within

01:26:51 ◼   ► two years was the leadership of NeXT. There is a similarity in terms of, hey, he's got his trusted

01:26:58 ◼   ► lieutenants. This is Steve Wynn's favorite architect or Steve Wynn's favorite whatever

01:27:06 ◼   ► designer. I heard Steve Wynn one time, he was talking about, I forget which hotel he went to

01:27:14 ◼   ► see. It might have been the Fountain Blue over in Vegas.

01:27:16 ◼   ► Matt>> In Miami Beach?

01:27:18 ◼   ► Pete: No, I think it was, I think it was, no, maybe it's not. What was the name of the one,

01:27:22 ◼   ► it was like three quarters built down…

01:27:27 ◼   ► Matt>> Oh, yeah, Fountain Blue in Las Vegas, yeah.

01:27:28 ◼   ► Pete>> Yeah, in Las Vegas.

01:27:29 ◼   ► Matt>> In November, yeah.

01:27:30 ◼   ► Pete>> It was like right before his disgrace. It was like the tail end of Steve Wynn being able to

01:27:36 ◼   ► be mentioned as this. But he came in to just take a look at it because they were looking, they like,

01:27:40 ◼   ► ran out of money three quarters through buying it. And he came in and just looked at three things and

01:27:47 ◼   ► it was like looking in a typical room and he's, this is crazy. You put the vent right over the

01:27:51 ◼   ► bed, it's going to blow cold air on people. They're going to be miserable. Forget it. This whole hotel

01:27:55 ◼   ► is garbage. Like, he just knew things like that. Like, you don't want to put the air conditioning

01:28:00 ◼   ► vent right over the bed. Just details like that.

01:28:03 ◼   ► Matt>> Yeah, he definitely, he seemed to play, you mentioned Steve Jobs and his team. I mean,

01:28:09 ◼   ► whereas he often will hear Jobs referred to as like an excellent editor working with a lot of

01:28:14 ◼   ► other people that were actually doing design work, whatever. And I think Wynn did a lot of the same

01:28:18 ◼   ► things, right? He had these great teams. He was very good though at being like, this is in, this

01:28:23 ◼   ► is in, this is out, this is not good enough, we're going to do it again. And you hear those stories

01:28:27 ◼   ► over and over again.

01:28:28 ◼   ► Pete>> And the other thing that I think was so similar between them, and there's other

01:28:32 ◼   ► figures in other fields that you can look at like this who just were rightfully called visionaries,

01:28:38 ◼   ► where the whole industry said, oh, the way it should be is X. And these people look at it and

01:28:46 ◼   ► say, no, no, not just Y, no, we're going to go all the way back to A. We're going to do something

01:28:51 ◼   ► totally different. And one of the things was like daylight, being able to see daylight in a casino.

01:28:57 ◼   ► The old adage was that casinos never had windows because they don't want gamblers to know what time

01:29:02 ◼   ► of day. They don't have clocks on the wall, and they don't have windows because if you're sitting

01:29:07 ◼   ► there losing money, they don't want you to realize the sun's come up. Which you're in trouble anyway.

01:29:12 ◼   ► Like, if you need, if you need to see sunrise through a window to realize that you've been

01:29:19 ◼   ► gambling longer than you thought, you're probably in big trouble. So, the mirage, the first thing

01:29:27 ◼   ► you see when you come in is this big glass dome. The whole place was bathed in sunlight. And

01:29:35 ◼   ► completely contrary to the, just every other casino that had ever been made in Vegas.

01:29:42 ◼   ► And he went further and further from that, right? Where of the three, mirage, Bellagio,

01:29:48 ◼   ► Wynn, each one has way more sunlight than the others, right? The mirage, which I love and I've

01:29:55 ◼   ► stayed at many times, is dark compared to Bellagio and Wynn. But was considered unbelievably,

01:30:04 ◼   ► this guy's crazy for putting a big glass dome at the entrance to the casino. And the first thing

01:30:09 ◼   ► you see when you come in wasn't slot machines and blackjack tables. It was like a nice lobby bar.

01:30:15 ◼   ► And you had to do some walking to actually get to the slot machines in the casino.

01:30:20 ◼   ► Jared: And even beyond that, I mean, most casinos in Las Vegas up to that point were built right up

01:30:25 ◼   ► against the street. But the mirage is significantly set back and there's a volcano, fake volcano,

01:30:30 ◼   ► and a bunch of foliage up in front with a bunch of water effects, which were very, very deliberate

01:30:36 ◼   ► way to kind of be like, "Oh, this is not like every other place," right? You were trying to,

01:30:40 ◼   ► you're not in Las Vegas anymore. You were in the South Seas or the Polynesian vibe they were going

01:30:44 ◼   ► for. It was a different thing at the time. Some people thought he was crazy, right? They said,

01:30:48 ◼   ► "You had to make, I think," not get these numbers wrong, but like a million dollars a day to cover

01:30:52 ◼   ► debt service and they made $2 million a day. I mean, it was a success from the very first minute.

01:30:57 ◼   ► Pete: Right. The volcano is a perfect example, though. Nobody else had ever thought to do this,

01:31:01 ◼   ► where you see things like the volcano outside the mirage, which, and there was,

01:31:05 ◼   ► I don't know, it was like every hour on the hour, every night for, I don't know, I guess what, 35

01:31:11 ◼   ► years? There's a, just a, and you don't have to stay there. It's not like, "Oh, you need to have

01:31:17 ◼   ► a room card and it's guests only." It's right out on the strip. Anybody walking by could just go and

01:31:25 ◼   ► watch the volcano show. Why would you do that, right? It's, but you know, they have attractions

01:31:31 ◼   ► like that at Disney World, but guess what? You need to be inside the park with a park pass to

01:31:36 ◼   ► see them. You don't just get to walk by and see a free volcano show. But his thinking was, "It'll

01:31:44 ◼   ► get people in front of the mirage and some of them will come in."

01:31:47 ◼   ► Matthew: Yep, exactly. And of course, with Bellagio, he upped that again with the

01:31:51 ◼   ► Fountains of Bellagio, which are now iconic and it's hard to imagine Las Vegas without them.

01:31:56 ◼   ► But yeah, that strategy worked.

01:31:58 ◼   ► Pete: Yeah. I know the other thing that everybody, quote, "everybody" thought he was nuts about

01:32:04 ◼   ► was putting, hiring actual chefs to put in actual good restaurants. I don't know if Wolfgang Puck

01:32:13 ◼   ► was one of the originals, but people like Wolfgang Puck have had restaurants at the mirage and at

01:32:19 ◼   ► all of his subsequent resorts have upped the ante in terms of the dining. And the idea in the 80s,

01:32:27 ◼   ► when the mirage opened, was nobody spends money on food in Vegas. They just go to the all-you-can-eat

01:32:31 ◼   ► buffet for 20 bucks and that's all anybody wants. This guy, Wynn, is crazy putting in a $100 plate

01:32:38 ◼   ► dinner restaurant. Nobody's gonna do that. And it turns out, yeah, people wanted good food.

01:32:43 ◼   ► Matthew: Yeah, absolutely. I mean, the theory of the case up to that point was that you made all

01:32:49 ◼   ► your money with gambling, right? Everything else there was to service the fact that you needed

01:32:53 ◼   ► gamblers in your building in order to win from them, but they really changed that to that equation.

01:32:58 ◼   ► And now gambling is a minority share, right? Food, beverage, and hotel make up more in almost all

01:33:04 ◼   ► cases than the gambling does itself. So, it's definitely evolved.

01:33:08 ◼   ► Pete: Yeah, I guess the other thing that Vegas definitely was known for, and yeah, I know this,

01:33:14 ◼   ► but shows, right? That was the other thing that Vegas had always had from the 50s, 60s, 70s was

01:33:20 ◼   ► shows. But even there, I don't, I kind of feel like the mirage turned it up a level with Siegfried

01:33:28 ◼   ► and Roy and built them not just like a little old-timey theater, but like a big, huge, enormous

01:33:36 ◼   ► theater, which I guess was where the Beatles love Cirque du Soleil has been for, well, since the

01:33:46 ◼   ► Siegfried and Roy show unfortunately ended. Matthew: Yeah, prematurely. Did you ever see

01:33:53 ◼   ► that show? I never went to see it. It was all one of those things that was always on my to-do list,

01:33:59 ◼   ► but it just kind of never happened. I actually had tickets to go the week after the Tiger

01:34:03 ◼   ► mauling incident. So, that obviously didn't happen.

01:34:06 ◼   ► Pete; No, I regret that I didn't because, and obviously it ended unexpectedly and before they

01:34:12 ◼   ► would have planned for their retirement, and I just always thought I had more time. Because I do

01:34:17 ◼   ► like going to see magic shows in particular. I mean, my wife and I have seen Penn and Teller

01:34:22 ◼   ► at least four times, maybe five times. Yeah, probably five. And one of the things that's

01:34:28 ◼   ► great about Penn and Teller is that they change up their act continuously. You can go see them

01:34:34 ◼   ► six months later and you might see an entirely different show start to finish. And if one of

01:34:40 ◼   ► the bits they do is the same, I've seen some of their bits a couple times and it's still,

01:34:45 ◼   ► every time, I don't know how they do it. I mean, it's kind of crazy, but I love magic. So,

01:34:50 ◼   ► the Siegfried and Roy combination of magic with the animal thing, it was definitely on my list,

01:34:56 ◼   ► but you know, then it was too late. Matthew: Then it's too late, yeah.

01:34:59 ◼   ► Have you ever heard the Kevin Wynn, that's one of Steve's daughters, the abduction story,

01:35:06 ◼   ► since we're talking about Mirage stories? Pete; No, no, I don't think so.

01:35:08 ◼   ► Matthew; This is a, well, not me, it's a good one in the sense that it was resolved

01:35:12 ◼   ► without anybody getting hurt, but I'm sure it's very scary at the time. It was, I think, '93.

01:35:17 ◼   ► Kevin Wynn is one of Steve and Elaine's two daughters. She was, I think, working at the

01:35:21 ◼   ► Mirage at the time and then finished her work for the day, went home, and there were two guys

01:35:28 ◼   ► waiting for her in her house and they abducted her. They, I think, tied her up and blindfolded

01:35:34 ◼   ► her and we're going to kill you unless we get the money. So, they called Steve Wynn at the hotel

01:35:39 ◼   ► and they said, "We have your daughter. You need to pay us $2 million or we're never going to see her

01:35:45 ◼   ► again. We're going to kill her." Steve, I guess, depending on the different versions of this story,

01:35:51 ◼   ► I think, negotiated with them a little bit. He's like, "I can't get $2 million." He was like,

01:35:55 ◼   ► "We don't have that much money here." And so, they had a little back and forth. But he did go down to

01:35:59 ◼   ► the casino cage and he got out like one and a half million dollars in bricks. It was like fresh from

01:36:04 ◼   ► the Federal Reserve or wherever they get it from. Big chunks. And he went then and met or dropped

01:36:10 ◼   ► this money off. They had, they arranged, it was just like out of a movie, they'd arranged some

01:36:13 ◼   ► kind of like, "Leave the money here and then we'll call you." So, he dropped off the money and then

01:36:18 ◼   ► did get a call. "Your daughter is at the airport." And so, they get there and her car is there and

01:36:23 ◼   ► he can't tell. She's not, he can't see her, but he's walking up. She thinks she's in the trunk,

01:36:30 ◼   ► but he doesn't know what, if she's alive or dead. Obviously, pretty high stress situation. Opens it

01:36:36 ◼   ► up. She is in there. She's fine, physically fine. Right? And so, they go home and she's okay.

01:36:43 ◼   ► The kidnappers are caught a week later trying to buy a Ferrari in Newport Beach with cash.

01:36:48 ◼   ► So, there's a little bit more to the story, but that's basically it. They were not very smart.

01:36:55 ◼   ► I think they had been using their calling, making some phone calls on a pay phone right next to the

01:37:01 ◼   ► money drop location, all the same numbers, that kind of thing. So, they were kind of dumb criminals,

01:37:05 ◼   ► but there's a line in the Oceans 11 remake where the Andy Garcia character says something like,

01:37:11 ◼   ► "If I catch you buying a Ferrari next week in Newport Beach, I'm very disappointed."

01:37:15 ◼   ► That is a reference to this Steve Wynn abduction story.

01:37:18 ◼   ► Pete: I dig that. Ah, interesting. No, I hadn't heard that. The only thing that would have made

01:37:23 ◼   ► it dumber is if they had waited until there was a Ferrari dealership at the Wynn, right? Which

01:37:29 ◼   ► isn't there anymore. I think they turned it into the poker room or something, but there used to be,

01:37:33 ◼   ► I think it's gone, right?

01:37:35 ◼   ► Matthew: It is gone. It's been gone for a while, yeah.

01:37:37 ◼   ► Pete; Yeah, there was a Ferrari dealership at the Wynn, which, and it was, when you think,

01:37:41 ◼   ► "Oh, that'd be a fun thing to go into," but you needed like an appointment or something.

01:37:44 ◼   ► Matthew; Yeah, they had a little store where you could buy like a Ferrari hat,

01:37:47 ◼   ► but if you wanted to actually look at a car, you had to be a serious buyer. They didn't

01:37:51 ◼   ► want any looky-loos.

01:37:52 ◼   ► Pete; Right. Which I guess makes sense because I definitely would have been a looky-loo.

01:37:57 ◼   ► Matthew; I want to test drive.

01:37:59 ◼   ► Pete; Yeah, you know what? I don't even need a test drive. I would just like to sit in one,

01:38:03 ◼   ► and I can only imagine how long the line would have been, but yeah, I had no desire to buy the

01:38:06 ◼   ► jacket. But I can't think of anything dumber than trying to buy a Ferrari with cash than trying to

01:38:12 ◼   ► do it right there in Vegas.

01:38:15 ◼   ► Matthew; Yeah, a little suspicious.

01:38:16 ◼   ► Pete; What else? I could wax poetic about details of the Mirage and Bellagio and everything,

01:38:25 ◼   ► but the one thing that I miss the most, I think, I will miss the most, is I thought,

01:38:29 ◼   ► I always thought the Mirage had the best sportsbook in Vegas, including that light bright,

01:38:37 ◼   ► red, yellow, green, super low resolution board that would put all the odds up. And it's,

01:38:47 ◼   ► I understand why all of the casinos have switched to modern day jumbotron screen technology.

01:38:56 ◼   ► And it's, as you get older, when you're a kid, you think everything new is good, and then you,

01:39:02 ◼   ► that's when you know you're hitting middle age, when you become nostalgic for things like that.

01:39:05 ◼   ► But I always loved the Mirage sportsbook. It just was like the right, it was at the right place in

01:39:11 ◼   ► the casino. It had the, it had big, huge TVs. It had the right kind of light bright odds. Oh, man.

01:39:21 ◼   ► Matthew; Oh, I was going to ask you, I think we kind of alluded to this, but maybe didn't

01:39:25 ◼   ► sort of completely close the loop on this. So, the Mirage closed last week. It's being replaced

01:39:30 ◼   ► by a hard rock. And if we want, we can talk about what they're planning to do because it sounds

01:39:35 ◼   ► pretty dramatic. But I was going to ask, are you going to miss the Mirage? I mean, that was the

01:39:39 ◼   ► place to say it. Yeah. Well, I definitely will. But it's, so I've stayed at the Mirage two

01:39:46 ◼   ► different ways. Me and two of my friends, including Jim Kudall of Field Notes and Kudall.com fame,

01:39:53 ◼   ► how many Super Bowls? I think we went to see at least five or six Super Bowls.

01:39:56 ◼   ► It's the tradition got broken up at COVID. So, from like 2014, 15 through 2019,

01:40:03 ◼   ► we would go to Vegas for the Super Bowl weekend and stay at the Mirage. And if, because we had,

01:40:10 ◼   ► I'm not a huge gambler, but I have some kind of cred as a player's card. You could get,

01:40:18 ◼   ► if you had at some level of gambling on your card, the, oh, this guy plays $50 a hand blackjack for

01:40:26 ◼   ► so many hours on the trip. You could get passes to their Super Bowl party, which was,

01:40:33 ◼   ► calling it a party is, I mean, it's just unbelievable. Big, huge, enormous convention

01:40:41 ◼   ► center ballroom in the back of the Mirage that they would just cover. I don't know where they

01:40:47 ◼   ► got the TVs. We used to wonder, like, what did they do with these giant movie theater size TVs

01:40:54 ◼   ► from, to be, I don't know, maybe a thousand people. I don't know. We always tried to figure

01:41:00 ◼   ► out how many people they'd let in, but you couldn't just line up. You had to have a special

01:41:04 ◼   ► ticket and you could only get the ticket from a casino host who kind of vouched that, oh yeah,

01:41:09 ◼   ► you gamble enough to get free tickets. And you go in there, A, it was a fantastic way to watch

01:41:15 ◼   ► the Super Bowl, but they had all the free food and beer and anything you could possibly want,

01:41:21 ◼   ► just bucket, and you'd just raise your hand and they'd bring another bucket of beer to the table,

01:41:25 ◼   ► you know, lots and lots of fun like that. And then the other way I've been there is with my wife and

01:41:31 ◼   ► son. We've gone out there and stayed in the villas. Have you, I know you and I have talked

01:41:39 ◼   ► about this, probably. I have stayed in that, I had to stay there once. It was a bucket list thing for

01:41:44 ◼   ► me. If people have seen the movie Vegas Vacation, it's the Rusty Griswold character, Mr. Nick

01:41:49 ◼   ► Bop Giorgio is in the Lanai Suites, that part of that same complex. So.

01:41:53 ◼   ► Pete: But the villas are even better than the Lanai Suites. The Lanai Suites are like the first

01:41:59 ◼   ► level and for, and apparently the backstory on them is that they never even, in the early days

01:42:05 ◼   ► of the Mirage, they weren't even, you couldn't, you couldn't rent them. There was no, you couldn't

01:42:10 ◼   ► just call up and say, I'd like to reserve a villa. They were literally only for mega high rollers,

01:42:16 ◼   ► the whales in the industry lingo. And I should mention, just to go back to the scumminess of

01:42:23 ◼   ► Steve Wynn, there are awful stories after his demise came out about like, the shenanigans that

01:42:31 ◼   ► people who stayed in the villas could get up to, you know, that, you know, that there was a certain

01:42:37 ◼   ► class of cocktail waitress that was really more like a prostitute and, you know, just send them

01:42:42 ◼   ► back to the villas, you know, where, Villa 7 or whatever. But when I went, you know, recent years,

01:42:49 ◼   ► they were, for what you got, they were very affordable. Very expensive way to spend four or

01:42:54 ◼   ► five days, but multiple bedrooms so my son could have his own room, my wife and I had our room,

01:42:59 ◼   ► and just opulent decor. It looks like, I don't know, I hate to say it, but like Trump Tower or

01:43:06 ◼   ► something like gold ornate. Yeah. Or, you know, you know, like when you've, but like Baroque

01:43:16 ◼   ► sort of European kind of, right, with a little, plenty big for three people, like a wife,

01:43:22 ◼   ► husband and son, but you'd have your own private pool in the back just for the three of us,

01:43:28 ◼   ► a putting green. I mean, who has their own putting green at vacation? But we went, I think,

01:43:34 ◼   ► three summers for three or four nights. Again, not drinking and gambling guys in Vegas weekend,

01:43:42 ◼   ► or even the way my wife and I will partake in adult activities on a trip to Vegas.

01:43:48 ◼   ► Really more like a family vacation. Just go out to a nice dinner every day, and when you're staying

01:43:53 ◼   ► in those villas, you could just get room service. It was included. When you hear the price of the

01:43:58 ◼   ► villa, it was, it wasn't, I hesitate to call it free, but you could just get like a really good

01:44:03 ◼   ► lunch though. Not like it just like butler service. It was really kind of amazing.

01:44:08 ◼   ► It's pretty amazing.

01:44:09 ◼   ► And the coolest thing, what we used to love doing, and this is, I will miss that part of it,

01:44:15 ◼   ► because if I wanted to go back to watch the Super Bowl with my pals, we could pick at Bellagio or go

01:44:20 ◼   ► to the Wynn or whatever, and we'd have just as good a time. The thing I'll miss about the villas

01:44:25 ◼   ► was just that the day, like we'd just be in the pool and it's, we'd go in the summer,

01:44:30 ◼   ► so it'd be like 100 degrees and, but like a nice dry heat. Be in the pool all day. They had big

01:44:36 ◼   ► outdoor TVs, and the TVs were hooked up to every, every villa had its own Apple TV, and just hooked

01:44:43 ◼   ► up to whatever movies you want, you could just buy them for free. So, A, it might be Ocean's Eleven

01:44:50 ◼   ► was all, it was like my go-to. Is this, is Ocean's Eleven already on this Apple TV? Always was,

01:44:56 ◼   ► of course, because, same with The Hangover. The Hangover was always already there.

01:45:00 ◼   ► [Laughter]

01:45:00 ◼   ► But you could pick any obscure movie you want, and if it wasn't already purchased, you just

01:45:05 ◼   ► could purchase it for the Apple TV. And again, sounds pretty cool. Most hotel rooms don't let

01:45:11 ◼   ► you just purchase movies. When you've considered the cost of the villas.

01:45:15 ◼   ► Yeah. You're not getting a deal, but it does kind of feel cool to be able to do that and be part of

01:45:20 ◼   ► it. It's pretty fun.

01:45:22 ◼   ► Yeah. And just really, really, I don't know, it just was like a side of Vegas that I just never

01:45:29 ◼   ► even knew existed. Like, nice and quiet, private.

01:45:32 ◼   ► Yeah. Well, I mean, for most people, it doesn't exist, right? I mean,

01:45:36 ◼   ► The Mirage was sort of an outlier. A lot of hotels, especially the later Wynn places we

01:45:41 ◼   ► talked about, like Bellagio and Wynn, they have same style of super high-end villas,

01:45:46 ◼   ► but they still are the, "You must be invited to come. You cannot reserve them" status.

01:45:50 ◼   ► Right.

01:45:51 ◼   ► Mirage was sort of an anomaly in that sense, which made it possible for someone like me to go and do

01:45:57 ◼   ► that and not betting thousands of dollars a hand.

01:46:00 ◼   ► Right, right. It's just spend a thousand dollars or $2,000 for the night or whatever, rather than

01:46:07 ◼   ► betting $2,000 a hand blackjack for 12 hours just to get the room. No, it wasn't like that. But

01:46:14 ◼   ► it was the advantage of going in the latter years of The Mirage was that it was no longer

01:46:18 ◼   ► Right. The top of the heap.

01:46:20 ◼   ► Right. It was no longer the place where the people who spend or who gamble $10,000 a hand

01:46:27 ◼   ► at Bacharach go anymore. So it opened it up. And I know just from talking to you and having stayed

01:46:32 ◼   ► at the Wynn and Bellagio that there are rooms like that there. I don't even know where they are there,

01:46:37 ◼   ► though. It's always been very confusing.

01:46:38 ◼   ► Yeah, both Wynn and Bellagio are kind of built the same way, where at Bellagio, they're right above

01:46:45 ◼   ► the casino floor area. So if you're in a sort of regular room at the Bellagio, you look kind of

01:46:50 ◼   ► straight down, you'll see these little cutouts where they've got swimming pools and stuff. They're

01:46:54 ◼   ► at the very base of the tower, like at the top of the podium level building.

01:46:58 ◼   ► And you're saying if you look like on a maps app or something like from a satellite.

01:47:00 ◼   ► You can see it in Apple Maps. You can see it in a satellite view picture pretty easily.

01:47:05 ◼   ► And those are on a separate floor that is only accessible through special elevator,

01:47:09 ◼   ► that kind of thing. And Wynn's are even more exclusive. There was only a few of them for

01:47:14 ◼   ► a while. Stephen Lynn lived in one. And they are also, if you've ever been to Wynn, Las Vegas,

01:47:20 ◼   ► they've got this tower suites area. And to get into it, you walk through this atrium where they've got

01:47:24 ◼   ► some fish in a little pond. And there are elevators there that go up to the villas in that

01:47:31 ◼   ► area. So that's how you get to them. That way.

01:47:32 ◼   ► Yeah. And I think there's like a high limit slot room right there off that area.

01:47:37 ◼   ► Right around the corner.

01:47:38 ◼   ► I will make sure I send you this link for people that are interested in seeing some of these

01:47:42 ◼   ► places. I have a friend that did his 40th birthday at the villa's at Mirage. I think maybe one of

01:47:48 ◼   ► the similar to the room you were just talking about. He's got a lot of pictures in there. So

01:47:52 ◼   ► I'll send that to you. You can stick it in the show notes. You can see what it looks like.

01:47:55 ◼   ► I would love to see it. You know I would. And you sent me a video a while ago of somebody else

01:47:59 ◼   ► who had taken like a sort of a video. I don't know if that was against the rules or what.

01:48:05 ◼   ► I didn't quite understand it. I think it was a Persian guy. I think it was in Farsi. So like,

01:48:11 ◼   ► you can't, I don't speak the language. So I didn't, can't understand anything they're saying.

01:48:15 ◼   ► But it looked like he was given a tour of these super high-end villas at Wynn by like the head of

01:48:23 ◼   ► villa services or something. So it's like semi-legitimate. But it's interesting because

01:48:28 ◼   ► other than Architectural Digest, those have never been like photographed or videoed before. So I

01:48:33 ◼   ► don't know how that happened. That was on the up and up or what. But it was pretty cool to see him.

01:48:38 ◼   ► Yeah. Did you ever see Steve Wynn?

01:48:39 ◼   ► Many times. Well, I should say many times. A handful of times, yes.

01:48:44 ◼   ► I saw Steve, my wife and I saw him three different times. One time we saw him at SW, the steakhouse.

01:48:52 ◼   ► And the other thing I learned about it was when he was in town, if he was in Vegas when he lived

01:48:59 ◼   ► there, they would reserve his favorite table at SW out on the patio. SW is like half the seating is

01:49:05 ◼   ► indoors, half the seating is outdoors on the patio. And that's where you could see the big

01:49:10 ◼   ► frog show on the waterfall. They would put a giant, what do they call them? A magnum of champagne

01:49:16 ◼   ► on the table. And it was his table. And because they didn't know if he was going to eat there or

01:49:21 ◼   ► not. He's Steve Wynn. So he didn't make reservations. But if he was—

01:49:25 ◼   ► But also it better be ready.

01:49:27 ◼   ► Yeah. If he was in town, they would put the magnum and it just said to the whole,

01:49:31 ◼   ► I forget, at some point a server at SW told us the backstory that the magnum just,

01:49:38 ◼   ► it didn't mean he was coming. It just mean he might come. He's in town. So don't give that table. So,

01:49:43 ◼   ► and SW is a hard restaurant to get into. Or at least if you're a normal person,

01:49:47 ◼   ► you kind of have to make your reservation like before you get to town. They could have used the

01:49:51 ◼   ► table, but they would just keep that one table with a magnum of champagne on it. But the one time

01:49:56 ◼   ► that the magnum went away and I thought, "Oh, is he coming?" And then lo and behold, there he was

01:50:01 ◼   ► eating there. Another time I saw him at the pool and he was wearing the shortest shorts I've ever

01:50:07 ◼   ► seen any man wear with like a terry cloth shirt, like the type of material a robe would be made out

01:50:16 ◼   ► of, but it was a shirt. And then the third time I saw him, it was with a bunch of friends and I

01:50:22 ◼   ► think we were eating at SW again, but I forget why I had to, they were like waiting for the table. We

01:50:30 ◼   ► weren't ready to eat yet and I had forgotten something or something. I had to go back to

01:50:33 ◼   ► the room and as I was going through the casino, Steve Wynn and his entourage were coming through

01:50:39 ◼   ► and the other thing people know, he has macular degeneration, which means he's effectively,

01:50:46 ◼   ► it's like the worst way to go blind because you go blind from the center of your vision out.

01:50:50 ◼   ► You could see, it was, you could see that he couldn't really see in a casino. But the other

01:50:54 ◼   ► thing was that his security was like, it wasn't subtle. Like when I see Tim Cook at Apple events,

01:51:01 ◼   ► I kind of know, I know the one guy who's definitely security, but they don't scream security. They're

01:51:07 ◼   ► sort of subtle and it's like, you might think they just happen to be somewhat large men who maybe are

01:51:16 ◼   ► working on Apple. Yeah, assistant or Apple PR. Whereas Steve Wynn's guys were like 6'5", 6'6".

01:51:24 ◼   ► I'm 6'2". I'm not a small man. I felt like dwarfed. I mean, like Bruce Willis in Die Hard 3 when he

01:51:32 ◼   ► gets in the elevator or Die Hard 2, whichever one, when he gets in there and everybody's like a foot

01:51:36 ◼   ► taller than him. Crazy. But he definitely, you could see him. He was there all the time for him.

01:51:41 ◼   ► He was, yeah. I mean, for a long time he lived on property and was definitely around. I spoke with

01:51:45 ◼   ► him once. He was just kind of like standing there staring out into the garden area at Encore and I

01:51:54 ◼   ► said, "Well, fuck it. I'll just go talk to him." And so we had a five-minute conversation. I can't

01:51:59 ◼   ► remember what we talked about. Nothing that either of us would ever remember, but friendly enough guy

01:52:03 ◼   ► and then he went on his way. Yeah. I encourage people. If you ever meet somebody you want to

01:52:08 ◼   ► say hello to, just think of a good introduction or—Merlin Mann always taught me if you meet

01:52:13 ◼   ► somebody famous, the best way to just break the ice, and you don't even have to break stride,

01:52:17 ◼   ► is you just say, "I'm a big fan of your work." And it really does, I forget who, but, you know,

01:52:23 ◼   ► Merlin told me, like, he saw David Byrne at the airport one time, walking this way, Merlin's

01:52:29 ◼   ► walking the other way. Merlin just waved to him and said, "Huge fan of your work." And he just

01:52:33 ◼   ► looked up, smiled, and let him keep going. Yeah. Perfect. For Steve Wynn, I'd be a huge fan of

01:52:40 ◼   ► your work, huge thumbs down on your personal life. I mean, now he's disappeared. I think he's like

01:52:44 ◼   ► in Maggaland in Florida, so. Yeah, yeah. And it must be, if you're—I'm justifiably thinking,

01:52:53 ◼   ► "Ah, that guy ought to suffer a little bit." It must kill him to be subservient to Trump.

01:52:59 ◼   ► Yeah. He always—

01:53:01 ◼   ► Like his rivals, yeah.

01:53:03 ◼   ► Really hated him, and dating back to Atlantic City, where the Golden Nugget was sort of like

01:53:08 ◼   ► that and Caesars, I think, would be the top two places in the place. And back in the day.

01:53:14 ◼   ► At the time, yeah.

01:53:15 ◼   ► And Trump's place is infamously somehow lost money. I've also heard, have you heard this?

01:53:21 ◼   ► We've got to wrap up, but Trump has a place in Vegas, but he doesn't own it. It's one of those

01:53:26 ◼   ► things where the Trump organization licenses their name.

01:53:30 ◼   ► I stayed there.

01:53:31 ◼   ► You stayed there? Wow.

01:53:32 ◼   ► Yeah, well, so I know, I know. This is way before he ran for president.

01:53:36 ◼   ► Okay, okay.

01:53:36 ◼   ► And he was just the blowhard on The Apprentice, just because I was curious what it was like. And

01:53:41 ◼   ► this must have been, I don't know, 20, maybe right after it opened. I can't remember exactly when it

01:53:46 ◼   ► was, but a long time before he ran for president. I want to stress that. It was a long time before.

01:53:51 ◼   ► But yeah, I stayed there. It was fine. It was like generic nice hotel. Every single thing in there,

01:53:55 ◼   ► it's got Trump branding on it and it's gold colored. So all that stuff tracks.

01:53:59 ◼   ► I've been in, I've walked over talking, because that's one of my favorite things to do in Vegas

01:54:04 ◼   ► is walk. I just like walking to different casinos. If there's a new casino that's open, I love to

01:54:09 ◼   ► just go check it out and just walk through. But the weird thing about Trump Las Vegas is there

01:54:14 ◼   ► is no casino. It's a big hotel resort and big gaudy sign, but there's no casino. And I'm

01:54:21 ◼   ► and I've heard that Steve Wynn personally sort of put the kibosh on him getting a casino license.

01:54:28 ◼   ► I don't know if it's single-handedly Steve Wynn, but that he played a role in whatever

01:54:33 ◼   ► backroom shenanigans go on that would keep a place or have a place, get a casino license, that

01:54:40 ◼   ► his personal animosity towards Trump is one of the reasons that the Trump place in Vegas doesn't have

01:54:45 ◼   ► a casino. But I don't know, it could be BS. I have no idea if that's true, but those guys definitely

01:54:51 ◼   ► really, really didn't seem to like each other as they were when they were competing against

01:54:55 ◼   ► each other for many, many years. And now he's forced to shuffle off down to Mar-a-Lago and

01:55:01 ◼   ► kiss the boots. So we can laugh at Steve Wynn's expense now.

01:55:06 ◼   ► Indeed.

01:55:08 ◼   ► Hunter, thank you so much for joining me. I've been wanting to talk to you, like I said,

01:55:14 ◼   ► on the show for a while, and I've been wanting to profess my love for the now closed Mirage for a

01:55:19 ◼   ► while, and I feel like I've gotten it off my chest. Well, yeah, thank you for having me. It's a super

01:55:24 ◼   ► fun, long time listener to the show, so it's a bit surreal to be on it. And I know it's a little bit

01:55:29 ◼   ► different than the regular topics that hopefully people find it interesting.

01:55:32 ◼   ► Yeah, good summertime, good summertime break into regular programming. Everybody can, of course,

01:55:40 ◼   ► find your app on the App Store, Vegas Mate. It'll show right up. It really say what you want about

01:55:45 ◼   ► App Store search, but I just tried it. Vegas Mate definitely works. Anything else, any kind of

01:55:49 ◼   ► website or anything else you'd want to give a shout out to, a podcast or?

01:55:53 ◼   ► You can follow me on Mastodon if you want, hunter@copeland.social, not Copland. It's

01:55:59 ◼   ► an—it's Copeland. I know it's spelled the same way. It's an homage to the never shipped Apple

01:56:04 ◼   ► operating system from the 1990s. So hunter@copeland.social.

01:56:08 ◼   ► I will put that in the show notes as well. Thank you, Hunter. And let me thank our sponsors,

01:56:13 ◼   ► our good friends at Squarespace and our friends at WorkOS. Thanks to them.