221: ‘Slathered in Incompetence’ With Ben Thompson
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My laptop, I had to get a new one because I dropped my old one in a very unfortunate
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turn of events.
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And I ran that one from scratch because I stupidly didn't get a big enough hard drive
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to just copy everything over.
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And man, it's awful.
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It's awful just trying to get everything.
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I remember all the weird stuff you have installed.
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Rookie move.
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Well, no, because I had to buy it on an emergency loan.
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I was traveling.
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You had to get the one that's in the Apple store and they've only got like the 512 or
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- One with 512, yup.
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And so I bought the biggest,
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one with the biggest hard drive that I could get, so.
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- Yeah, I could see that.
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And that's really where it sucks
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that you can't upgrade shit like that anymore.
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- 'Cause I would just,
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I would just,
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I would just
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buy the one, you know,
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if you could. - I just sell it by doing.
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- Yeah, you should just sell the whole machine.
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But what I would do is,
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if I had to buy like an emergency one
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and got like 512 instead of one terabyte,
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And in the hypothetical world where you could swap it out.
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I would swap it out when I could and tell myself
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I'll just sell that 512 and then the 512
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will just sit on a shelf in my office for 10 years
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until it's worth nothing because it doesn't fit
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in any more computers.
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- Oh, that's right.
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I don't think I've ever actually,
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I rationalize buying new things.
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I say I'll buy the old thing,
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but I never ever actually sell the old thing.
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- I think I could actually profit
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by hiring a personal assistant in at least the first month
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and have this assistant just to sell your old stuff.
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- Just sell my old shit.
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I believe that I could hire an assistant
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at a very generous hourly rate
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and still come out ahead based on all the electronics
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in my office that I really know you should sell.
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Ben, how you doing?
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- Yeah, I'm doing okay, how are you?
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- Good, you didn't take this box.
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The box lost too hard, did you?
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You knew there was.
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- It's complicated. I'm refusing to deal with it emotionally and stuffing it into a dark
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place that will come out in an unexpected way ten years down the road.
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- For those of you who don't know, Ben is a lifelong, well his favorite sport is basketball,
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and pro basketball at that, and his favorite team is his home team, Milwaukee Bucks, and
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they were in the playoffs this year. First time in a while, right? I mean, the Bucks
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No, they're there last year. The problem with the Bucks is they are a beacon of mediocrity.
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They've regularly, they're either not in or they're in like the eighth seed for many years.
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Or pick up the seventh seed, you know.
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Right, which is fine. The problem now is we have Giannis Antetokounmpo, who is like one of the top,
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you know, I think everyone agreed to top 10.
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How would you, how do you pronounce his last name? I just know, I just say Giannis.
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honest to God I don't even try and I've got on my wife's side we've got family
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that's Greek so I mean I'm used to trying to pronounce Greek names but man
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how do you say it so because it's not a Greek name it's Nigerian I've done the
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kumpo so the original spelling is actually it's very it's very easy to
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it's very easy to spell because it's quite straightforward let me look it up
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here so the official spelling was or is it Oh a D E T OK you and Bo so you just
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You just say it how it was.
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Well show me that.
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Paste that into the chat because I can't spell it verbally.
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You know, you can't tell me how something is spelled and I can't I can't see it.
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That makes so much sense.
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So they so what they did is they took his Nigerian name and then they,
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you know, his family, they moved to Greece.
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Greasiest it. Oh, that's great.
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Oh, man, that name.
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Oh, man, if I were doing it play by play, I would just have that.
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I would have that on the paper in front of me spelled like that.
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That's like a phonetic spelling.
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It's actually right. It's actually not that hard to pronounce it. That was come boss. Is that right am I saying right?
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I got a kumba you emphasize the yeah, it's more the you said it right, but it's more the emphasis of the syllable
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I don't know kumba I did a calm. I don't know kumba I
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Did a kumba I've dead out. Yeah, I did a kumba yeah, so he was um yeah
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So when he got Greek citizenship he did the spelling of his name change which wasn't until actually May May 2013, but um
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So yeah, that's why
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Well, he's definitely top ten. I don't I don't think that could be if they if they decided to have a new draft and every
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You know like every player is eligible for the draft again. I would say he'd go before ten easily
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Especially there's a new draft. He'd be top TV top three
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Yeah, he might even be top one just because he's only 23 years old
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Well, what what if what but what if they did it every year like like the age thing is unfair if we're gonna if we're
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Gonna have a hypothetical we're gonna draft again
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You know, I'm saying though if you were gonna pick up a play
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you know, like if every season started as a pickup game,
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and you only had him for one year,
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'cause the next year you're gonna do the same thing,
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I still think he'd be top 10.
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- Yeah, I think he'd probably be five or six.
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You know, LeBron, Curry, Durant, and Harden go first.
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- Yeah. - And then,
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I think Anthony Davis and Giannis would be the next two.
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- Yeah. - In some order.
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- Yeah. - I think Giannis' advantage
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is he handles the ball more than Davis,
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whereas Davis needs someone to give him the ball more,
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but I mean, Davis has just been, he's a year older,
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or a couple years older and it's really showing he's been absolutely incredible these playoffs.
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But if you were starting from scratch again just given his age he would probably be the
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number one pick.
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Yeah, that's a good bet.
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23, I mean geez.
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I mean it's, you know, in the old days that's when the players, that was when they were
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rookies, you know what I mean?
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I mean you just gotta, you know, he has a whole career ahead of him.
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Yep, absolutely.
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But the point is it makes it way worse.
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It makes the Bucs organizational incompetence and lack of queers of command and ownership
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in fighting and like just no plan, having no plan for the future, just kind of scruffing
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along season by season. That's fine when you're just kind of resigned to being a small market
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middling team you can enjoy the rest of the league, which is how my basketball viewing
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experience has gone. It is five million times worse when you, like the most difficult piece
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in winning a championship in the NBA is the most difficult feat in team sports by far.
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Like there's only five teams I think that have won more than three championships and
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like 70% of the championships have been won by those five teams. Like the reality is it's
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very, very, very hard to win. And because you need a few ingredients, first and foremost
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is you have to have like a top five player, maybe a top 10 player, but realistically a
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top five player. And we have that. And yet everything else with the team is just slathered
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in incompetence. And this series is a perfect example. Just terrible coaching, terrible
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habits, lots of mismatch pieces, and we lost to a team missing two of its best players.
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And it's embarrassing.
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- Friend of the show, Paul Kofasis and I were talking about this. Paul and I are not as
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into pro basketball as you, but Paul is a Boston Celtics fan. That's his home team.
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And when I was a kid, I was a big time Celtics fan because I loved the bird era Celtics.
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And basketball was my sport that I played. It was the only one that I had really had
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to... I liked baseball and I wished to hell, oh, how I wished I could hit the baseball.
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I can't everything I hit was and I got like a practice ground ball right to the shortstop every every goddamn time
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I'm the exact opposite as you I
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Definitely want to be good at at basketball, right?
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But I was much better at baseball baseballs by far was it was probably the sport
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I was best basketball was my it was my game and I could shoot and I was a little slow
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And I would play pickup games in college and and as soon as I saw for whoever I am a little tall and and so
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Drexel we'd be I would play a pickup game and immediately like, you know, like, you know five minutes in
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People who I'd never played with before would start calling me bird
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Because you know, it's a lot of black people a lot of black guys
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and I'm you know, maybe like two or three of us were white and I could shoot the three and I could pass and
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They're like check out Larry Bird and it was I would be like a comma and then inside my was like, oh, that's my dream
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So I love the bird era Celtics, but I you know once it once Jordan retired
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I got away from the NBA for a long time, and you know I root for the Sixers now
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I like the way these this team plays so anyway
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Sixers are in the playoffs Bucks are in the playoffs Sixers won
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Bucks were playing the Celtics took it to seven and if they would have won game seven it would have been Bucks
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Sixers and I before that game seven I tried to entice Ben into booking
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booking a trip to Philly where we could go
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Go see the Bucks and Sixers play and to
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To book it before the game and I couldn't get Ben to bite
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Probably I'm a Bucks fan. I
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anticipate the worst
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The the the light at the end the tunnel is always an oncoming train. So the yeah, it's interesting
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It's gonna be a replay the 80s
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I think because the 80s it was always the
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Selt it was the Celtic Sixers and the Hawks that were the top of the conference every year
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And then either the Celtics or Sixers would knock the Bucks out in the second round of the playoffs and they'd play in the conference finals.
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And then the Celtics would usually win but the Sixers won occasionally.
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Yeah, but I think it's gonna be the same except the Sixers are gonna be the best of the three.
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So in this case, I think the Bucks, one of those two will knock the Bucks out, the honest Bucks out in the second round every year.
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And then the Celtics and Sixers are gonna play and the Sixers are gonna win most of the time.
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That's my prediction of the Eastern Conference for the next two or three years.
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I was too young to remember specifically the era except just, you know,
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I was like my dad would be flipping through and would you know would you know my dad's a sports fan would watch but in the
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Early years of that rivalry the Sixers actually had the better of the Celtics because the Sixers
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Beat the Celtics in the final in a con Eastern Conference Finals in the 80
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Then went on to lose to the rookie Magic Johnson Lakers and then 81 the Celtics won it all
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But then in 82 was the year the Sixers won it all
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So two out of those three years 80 and 82 the Sixers beat the Celtics in the fight in the Eastern Finals
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That's right. Well, maybe it could turn out that way, particularly if we'll see how Imbead's
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career goes. I mean, if he's in the long run, unable to stay on the court, then that could
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end up being the case. I mean, Celtics are obviously set out phenomenally well. The Sixers
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are. They all have a long-term process, a plan. That's the other thing about winning
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a title. You need that key player, but then to get all the pieces to fit under the salary
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cap and all that sort of stuff, it requires a multi-year plan. And the Bucs can barely
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plan their next five minutes, much less, like quite literally if you watch their games,
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much less the next five years.
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So Paul Kefasas and I were talking about this the other day about this, and I think that,
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I think this is, I don't know enough about hockey, so forgive me those of you who are
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sports fans and who are hockey fans, but I kind of think hockey is more like baseball,
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basketball, pro basketball, in the regard that I'm about to talk about, which is that
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the best team as very likely, the better team is way more likely to win in basketball than
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in any other sport.
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Baseball, there's so much luck involved in the postseason.
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And a single person, a pitcher, and how well that pitcher does in any given game.
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And it's just the nature of baseball, you know what I mean?
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Like it's, there's nothing quite like it where you know, you could have two guys on base
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and a guy hits a home run right down the line and two feet one way it's fair and a three
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run homer and two feet the other way it's foul and you get nothing.
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There's just nothing like that in basketball.
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There's no one possession in a game, you know, where so much can swing on such small variants
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like, you know, which way is the wind blowing?
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So baseball, it really takes a lot of luck.
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I think hockey, because hockey you have the goalkeeper, or this goalkeeper, the goalie
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that can get hot and can impact the game like hugely.
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So I think hockey's probably more in the middle.
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But basketball is, that's why it's the hardest sport to win, because it consistently the
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best team wins.
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And if you're the best team one year, you're extremely likely to be the best team the next
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It's a sport of dynasties.
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the and especially because the thing with basketball is there's so much return to having
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the best player. I mean like so it's but it's not like a goalie where you can get hot and control
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the game but if you have the best player over a seven game series you're just gonna win most of
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time and again that's that's why it's so frustrating watching that last series where we had the two
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best players and still gonna win but I digress. Well the problem with football in terms of having
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a better team win and it is pretty likely but because it's a one game one and done that you
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you know, one or two bad things can happen to the better team.
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And because you only get one game in the playoffs in football, you know, that adds to the luck.
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Whereas basketball, you get seven games, it's best to seven.
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And then in each individual game, you're talking, you know, somewhere in the order of 50 to
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60 scoring attempts per team.
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So there's...
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- No, closer to more than that, closer to, I mean, closer.
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- Well, I mean, scores, actual scores.
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I'm sorry, not scoring attempts.
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- Oh, yeah, yeah, yeah.
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- Yeah, all right.
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a better number. You get what? Over 100 scoring attempts per team. And so you kind of get
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into the long run in each individual game in a way that you don't in baseball. Or football.
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But anyway. And so anyway, what Paul and I were talking about, how in a way it can make,
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it makes basketball the most fair of the pro sports because the best team in the league
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is by far more likely to win the championship than the best team in the other leagues is.
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But it actually makes it a little bit less exciting, especially to the casual sports
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fan who's like, "Oh, I want to watch the playoffs."
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It's like, baseball can be terribly exciting because a team with a relatively mediocre
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record who slipped into the postseason with a wild card has a pretty good chance of beating
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the best team in the league.
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Whereas in basketball, the eight seed is not going to beat the one seed unless there's
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some kind of injury to a star player.
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Yep, that's exactly right.
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And that's why I think with basketball,
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Golden State's gonna win the title this year.
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Everyone's kind of known that for the beginning of the season.
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So I think there's an aspect of people,
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if all you care about is just the outcome,
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then it's gonna be a less fulfilling sport.
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But if you love the sport though,
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it's like the ride is the journey, right?
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And there's an aspect of, the NBA in particular,
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'cause the NBA has been so incredibly,
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There's lots of things the NBA has done right.
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One big thing is their social media policy.
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You can post whatever clips you want of the NBA on YouTube or on Twitter or whatever,
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and they don't police it at all.
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You can go back and watch old games from the '80s on YouTube.
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I just sent you a clip of this crazy dunk in this Houston, Utah game.
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And unlike the NFL, which just police everything, you can do whatever you want.
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And part of that is, what's come up is, there's a huge, especially among young people and
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in general, and you follow that House of Highlights channel, right?
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It's all NBA clips, one, because they make great clips, and two, there's no restriction
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And so just kind of being a part of the ... particularly among, I think, younger people, just part
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of the zeitgeist, like the NBA is so much more a part of it.
00:15:13
◼
►
And then the NBA too, you also have that aspect where the star players are super visible,
00:15:16
◼
►
they're not behind a mask, they have a big impact on the game.
00:15:20
◼
►
And then the off-season and player movement and trades becomes almost as big a deal as
00:15:25
◼
►
what's happening in the season.
00:15:27
◼
►
It really is sort of like the soap opera, most soap-ra-esque of all the leagues.
00:15:34
◼
►
And all that stuff.
00:15:35
◼
►
And Twitter is such an amazing experience for the NBA in particular.
00:15:44
◼
►
The NBA lives on Twitter.
00:15:46
◼
►
They are sort of inseparable.
00:15:49
◼
►
And yeah, if you're sort of into that, it's one of those things where it's easier to get
00:15:54
◼
►
deeper and deeper and in a very sort of enjoyable way, in the best sort of way.
00:15:59
◼
►
Yeah, that's true too.
00:16:00
◼
►
And now that I'm easing my way back into a little bit more NBA fandom, not just this
00:16:05
◼
►
year but in the last few years, but last summer I paid a lot more attention to the off-season.
00:16:10
◼
►
And it really caught on on Twitter as to just how almost, like if there was an NBA show
00:16:16
◼
►
about a fictional version of the NBA,
00:16:21
◼
►
the off-season episodes would be better
00:16:25
◼
►
than the in-season episodes.
00:16:28
◼
►
I really mean it, no joke, in terms of intrigue
00:16:31
◼
►
and stuff to argue about on Twitter,
00:16:35
◼
►
it goes, "Alright, post-season's the most interesting,
00:16:38
◼
►
"but the off-season is more interesting
00:16:40
◼
►
"than the regular season."
00:16:41
◼
►
It really is.
00:16:43
◼
►
Well, it also involves all the teams, too, right?
00:16:45
◼
►
and hope springs eternal and everyone's like, "This might be the year."
00:16:49
◼
►
And also, I think the other thing that's really interesting too is going back to that, if
00:16:53
◼
►
you're a certain sort of person, because there is that sort of long-term nature to winning
00:16:57
◼
►
a championship, it really does take years.
00:17:00
◼
►
And you have Sam Henke in Philadelphia in the process and we're gonna tank, it'll be
00:17:03
◼
►
bad for many years.
00:17:04
◼
►
There's so many opportunities for genuine disagreement, you know what I mean?
00:17:08
◼
►
You could have a philosophical debate about that, you could have a tactical debate, you
00:17:11
◼
►
have a strategic debate, you could have a, "The world is falling apart" debate.
00:17:14
◼
►
There's so many angles to just argue about endlessly.
00:17:18
◼
►
It really is tailor made for Twitter.
00:17:20
◼
►
What is Twitter, if not a forum, to argue endlessly?
00:17:22
◼
►
All right, let's get into the show.
00:17:26
◼
►
I got some follow up from last week's show.
00:17:27
◼
►
I was Jim Dalrymple on.
00:17:29
◼
►
I have two points I want to clarify.
00:17:31
◼
►
One, when we were talking about this new Google chat, RCS thing that they're pushing as sort
00:17:37
◼
►
of a successor to ... Or not even sort of.
00:17:40
◼
►
They're pushing it as a successor to SMS.
00:17:43
◼
►
I think I got lost in the--
00:17:46
◼
►
- It literally is a successor to SMS.
00:17:48
◼
►
I think that's the thing that people get,
00:17:50
◼
►
are kind of got lost in the details a little bit.
00:17:53
◼
►
Like it's not a chat service.
00:17:55
◼
►
- Right. - It is literally--
00:17:56
◼
►
- But they're calling it chat.
00:17:59
◼
►
So there's two things that are confusing about it.
00:18:00
◼
►
And I think they threw me off.
00:18:02
◼
►
One is that it's from Google,
00:18:05
◼
►
and we're just used to Google coming out with,
00:18:08
◼
►
on an annual basis a new, all right, here's our new,
00:18:13
◼
►
we're not putting a new name on the old thing,
00:18:14
◼
►
we've got an altogether new idea to get people to chat.
00:18:18
◼
►
And so I'm used to that, and so I attribute
00:18:21
◼
►
way too much of it to Google as a possible
00:18:23
◼
►
centralized role in this thing.
00:18:28
◼
►
And then two, the name chat, right?
00:18:32
◼
►
But it really is just like a next generation SMS.
00:18:35
◼
►
But the thing that I think I would like to whatever, adjust my statement on, is on quote
00:18:46
◼
►
unquote encryption versus end to end encryption.
00:18:49
◼
►
End to end encryption is the only encryption that would matter in a messaging service.
00:18:53
◼
►
And if it's not end to end encrypted, it might as well not be encrypted at all.
00:18:57
◼
►
Like some kind of encryption that only takes the first hop from the device to some, you
00:19:01
◼
►
you know, wherever it goes before it gets to the destination but isn't encrypted after
00:19:04
◼
►
that is better than nothing but barely better than nothing.
00:19:09
◼
►
Really all that matters is if it's end to end encrypted because otherwise you're, and
00:19:12
◼
►
it's not just, I think Jim and I got too caught up thinking about like the protection from
00:19:17
◼
►
like law enforcement and government snooping and stuff like that.
00:19:21
◼
►
There's all sorts of bad actors that could get involved, including whoever it is that
00:19:25
◼
►
runs your wifi if it's not you, if you're like in an airport or a coffee shop or even
00:19:30
◼
►
just somebody in your family that you don't trust.
00:19:35
◼
►
If you're the kid in the family and maybe you've got a problem with the stepfather or
00:19:39
◼
►
something like that, if you don't have end-to-end encryption, you really can't trust your communication.
00:19:46
◼
►
If end-to-end or bust is the point I would like to make, and I think I was kind of mushy
00:19:51
◼
►
on that last week.
00:19:54
◼
►
- Yeah, the other thing that I would say,
00:19:56
◼
►
'cause I didn't talk about it on,
00:19:58
◼
►
I wrote about it last week,
00:19:59
◼
►
but I didn't talk about it on next one,
00:20:00
◼
►
so this is a chance for me to talk about it too,
00:20:02
◼
►
is the point that I was trying to make
00:20:04
◼
►
when I was writing about this is,
00:20:06
◼
►
I think folks were a little hard on Google
00:20:10
◼
►
in that there's a theoretical world
00:20:13
◼
►
and there's the real world that we actually live in.
00:20:16
◼
►
And what I mean by that is,
00:20:17
◼
►
all these current end-to-end encrypted chat services,
00:20:22
◼
►
they're all centralized.
00:20:23
◼
►
And that centralization is critical to how they work
00:20:26
◼
►
because it's a centralized player
00:20:27
◼
►
that handles the key exchange.
00:20:29
◼
►
And we won't give you the vagaries
00:20:30
◼
►
of how encryption works,
00:20:32
◼
►
but basically the person sending you a message
00:20:34
◼
►
has to have your key.
00:20:36
◼
►
And in this aspect, the RCP is sort of like
00:20:38
◼
►
communication before the communication,
00:20:40
◼
►
and it can't be initiated by the sender,
00:20:42
◼
►
it has to be initiated by the recipient.
00:20:43
◼
►
It's very weird, right?
00:20:44
◼
►
I have to give you the means to contact me
00:20:48
◼
►
for you to contact me,
00:20:49
◼
►
but how do I know that you want to contact me?
00:20:51
◼
►
Like, what Apple does, for example, or WhatsApp,
00:20:55
◼
►
or whatever it might be, or Signal, they all work this way,
00:20:57
◼
►
is they have a centralized server where
00:21:00
◼
►
that key is associated with a username or an ID,
00:21:03
◼
►
like your Apple ID or a phone number.
00:21:05
◼
►
And that centralization is how it works.
00:21:07
◼
►
And that's how, you know, LL worked,
00:21:09
◼
►
like Google's previous sort of chat offering.
00:21:11
◼
►
And the issue is that that is ideal.
00:21:15
◼
►
But if the carriers and OEMs are never, ever going
00:21:18
◼
►
to make all of the default messaging servers
00:21:20
◼
►
or whatever else Google puts out there, then the only alternative-
00:21:22
◼
►
There's no way they're gonna agree on a centralized provider, right?
00:21:26
◼
►
Exactly, exactly.
00:21:27
◼
►
And yeah, and people are like, "Oh, well, what about HTTPS?"
00:21:30
◼
►
Well, HTTPS depends on centralized certificate authority.
00:21:33
◼
►
Like, there has to be a central player.
00:21:36
◼
►
That's the only way it's gonna work.
00:21:37
◼
►
And also HTTPS, you know, HTTPS is really only possible because Netscape introduced
00:21:44
◼
►
it in 1994, whenever it was.
00:21:46
◼
►
It had to be there at the beginning and sort of built in.
00:21:49
◼
►
The question is how are you gonna build something
00:21:51
◼
►
into the system as it is?
00:21:53
◼
►
And my point is that it's not theoretically possible
00:21:55
◼
►
to have a decentralized encryption sort of method,
00:21:58
◼
►
'cause HTTPS shows you could.
00:22:00
◼
►
It's that realistically, for all practical purposes,
00:22:03
◼
►
it's never ever going to happen,
00:22:04
◼
►
which meant Google was in a very sort of difficult position
00:22:07
◼
►
because their choice was, the choice is not
00:22:11
◼
►
an end-to-end encryption or not an end-to-end encryption.
00:22:14
◼
►
It's stick with SMS as crappy as it is
00:22:18
◼
►
or make it better, but just like SMS,
00:22:21
◼
►
it's gonna be unencrypted.
00:22:22
◼
►
And you could say that maybe they should stick with SMS,
00:22:25
◼
►
and that way customers will,
00:22:27
◼
►
themselves, voluntarily go out and use something
00:22:30
◼
►
like WhatsApp, and that's better for customers.
00:22:31
◼
►
But I think you could be a little sympathetic
00:22:33
◼
►
to Google's position, why they would prefer
00:22:36
◼
►
to not have that outcome either.
00:22:39
◼
►
The second point of follow-up from this,
00:22:40
◼
►
same discussion with the same show
00:22:42
◼
►
is Jim and I, at my prodding, were speculating
00:22:45
◼
►
on how many active iMessage users there are.
00:22:49
◼
►
'Cause Apple doesn't talk about that,
00:22:53
◼
►
and they haven't really talked about iMessage numbers,
00:22:56
◼
►
period, in a couple of years.
00:22:58
◼
►
The most recent was actually Eddy Cue on this show,
00:23:02
◼
►
like two years ago, I think,
00:23:04
◼
►
and he said that they were doing a peak
00:23:06
◼
►
of 200,000 messages a second,
00:23:08
◼
►
but I think that was from like March 2016.
00:23:11
◼
►
So who knows where that number's at now,
00:23:14
◼
►
I haven't said anything recently, but I think the problem Jim and I made is
00:23:18
◼
►
We're ball parking well how many active users of like iPhones are there and
00:23:25
◼
►
You know maybe let's guess that half of them are using iMessage or something
00:23:31
◼
►
I think Jim was a little bit more bullish than than me
00:23:35
◼
►
But I think the thing that both of us sort of overlooked on the fly and and our American Central
00:23:43
◼
►
Is to blame is that we I knew this, but I really didn't think of it on the spot is just how
00:23:50
◼
►
Different messaging is used country by country around the world and you know this you know we've you've you're the one who opened my eyes
00:24:00
◼
►
But it's I think the best word to phrase it is balkanized. You know it's here in the US SMS is
00:24:06
◼
►
hugely popular
00:24:11
◼
►
But amongst iPhone to iPhone users, iMessage is. iPhone to iPhone, you know, communication is, in my experience, largely iMessage.
00:24:20
◼
►
But there are places in countries in Europe, a lot of countries in Europe,
00:24:26
◼
►
maybe most countries in Europe, that are dominated by WhatsApp. And I was talking to people on Twitter about it this week, and
00:24:32
◼
►
and my question is, well, is in this mixed group of people you're talking about, are there a lot of Android users? And the answer
00:24:38
◼
►
Yes, there's a lot of Android users. So therefore iMessage really can't be the thing, you know
00:24:43
◼
►
It wouldn't work like it does for me where almost everybody I chat with is on iMessage
00:24:48
◼
►
So it's like by being on iMessage and ruling out Android people
00:24:52
◼
►
I don't know. I can't remember the last SMS I got that wasn't from like
00:24:58
◼
►
Some kind of automated service that still uses SMS for you know confirmation codes or something like that
00:25:05
◼
►
but for actual personal communication, I
00:25:08
◼
►
Honestly think I really do I think it's been months since I've gotten an SMS
00:25:12
◼
►
I I don't I don't know people who have Android phones
00:25:15
◼
►
Yeah, oh, sorry well, but I'm just saying certain countries in Europe. It's whatsapp
00:25:20
◼
►
Other places Facebook messenger, I know Facebook messenger it gets a lot of use in the u.s.. To
00:25:27
◼
►
But not among people I know and then in you know countries like
00:25:34
◼
►
In Asia, there's there's apps like line and China has we chat, right?
00:25:39
◼
►
Yeah, no, I think you're exactly right about the balkanization and and I would say in the vast majority of countries in the world it is
00:25:48
◼
►
Something other than SMS because the other one thing that's weird of the US because the US
00:25:53
◼
►
Was behind in SMS, but then the carriers all bundled
00:25:57
◼
►
most people end up getting unlimited talk in tax plans and
00:26:00
◼
►
And that's kind of like when SMS really exploded,
00:26:03
◼
►
because people in the US weren't paying for it.
00:26:05
◼
►
But in most other countries in the world,
00:26:06
◼
►
people have always paid for SMS messages.
00:26:08
◼
►
And that's why when WhatsApp came along--
00:26:10
◼
►
WhatsApp's biggest feature by far
00:26:12
◼
►
was that it was basically the exact same as SMS,
00:26:16
◼
►
but it was free.
00:26:17
◼
►
And there is no greater feature when
00:26:19
◼
►
it comes to acquiring customers.
00:26:20
◼
►
And that's the challenge with all these services
00:26:23
◼
►
is the number one feature of any of these services,
00:26:26
◼
►
beyond being free of course, is are your friends on it.
00:26:29
◼
►
And so once one sort of gets a hold, it's very, very difficult for something else to
00:26:34
◼
►
So I think the line is kind of Japan, Thailand, Taiwan, WeChat is in China, South Korea is
00:26:42
◼
►
Kakao, and basically the rest of the world is all WhatsApp.
00:26:44
◼
►
Like WhatsApp is super, super dominant, and the one big exception is the United States.
00:26:48
◼
►
The United States, because of that sort of weird SMS remains stronger, is very sort of
00:26:54
◼
►
a fractured.
00:26:55
◼
►
iMessage is obviously a big deal there.
00:26:57
◼
►
And I think in the context of Google and this chat/RCS sort of effort, it's really, I think,
00:27:03
◼
►
first and foremost about the North American market.
00:27:05
◼
►
It's about having a competitive offering to iMessage, because right now the Android experience
00:27:10
◼
►
for messaging is terrible, unless you use a third-party service.
00:27:14
◼
►
But using a third-party service is challenging in the States in particular, because it's
00:27:18
◼
►
not like everyone already has WhatsApp installed.
00:27:21
◼
►
And so I think it's really about the U.S.
00:27:25
◼
►
And so in that respect, your US-centric experience is actually really all that matters when it
00:27:32
◼
►
comes to RCS, I think, in general.
00:27:33
◼
►
Because the rest of the world, it's all kind of ... That battle's been fought.
00:27:37
◼
►
It is what it is.
00:27:38
◼
►
And the funny thing, it's funny because I don't really think about it because it seems
00:27:41
◼
►
like such ancient history where you paid a noticeable amount for SMS.
00:27:49
◼
►
And I'm not quite sure when it-
00:27:51
◼
►
Well, when I came to Taiwan, I had to pay.
00:27:54
◼
►
Even though in the US I had not paid for a long time.
00:27:56
◼
►
So the US is unique here.
00:27:58
◼
►
And that's one of the reasons why the US remains fractured in the messaging market, because
00:28:03
◼
►
there's never been that impetus to get away from SMS.
00:28:07
◼
►
There's no greater motivation to find an alternative to SMS than if you're paying for SMS and you
00:28:11
◼
►
don't have to pay for the other one.
00:28:13
◼
►
Whereas that's never been the case in the US.
00:28:14
◼
►
And it really changes behavior.
00:28:16
◼
►
If you only get 100 SMS messages from...
00:28:18
◼
►
I mean, I used to see those stories like 10 years ago.
00:28:21
◼
►
see stories of people who had a family plan with 500 text messages a month, and the teenager
00:28:28
◼
►
sent like 5,000 of them, and they get a $600 phone bill or something like that. It was
00:28:36
◼
►
a noticeable amount of money. And in hindsight, it seems crazy that you would have just a
00:28:43
◼
►
mere hundreds of text messages to send per month. You get like six a day, and then after
00:28:51
◼
►
You start paying and it reminds me of you know, and when I think back to the days
00:28:55
◼
►
I just think like oh my god, it is comical and I you know
00:28:59
◼
►
It makes me feel old is is long-distance phone calls even like when I was in college
00:29:05
◼
►
I I spent a literal fortune me and Philly and Amy in Pittsburgh. I
00:29:11
◼
►
Spent almost every dollar I had to my name other than like rent and ramen noodles on long-distance
00:29:21
◼
►
Yeah, and so it's so for us who wanted to talk a long time on the phone it we paid a lot
00:29:27
◼
►
And then when I was a kid, it would be like if my grandparents called it would be like, you know
00:29:32
◼
►
John come here say hi and it'd be like hi and I'd start telling a story and they'd like yank the phone and they'd say
00:29:39
◼
►
Like I remember my dad actually like watching the clock in the kitchen like because he knew that it was built
00:29:45
◼
►
It wasn't by the second it was by the minute
00:29:47
◼
►
So he was damn sure to get off after you know before two minutes went by
00:29:51
◼
►
Right one minute and 58 seconds, right?
00:29:55
◼
►
it like totally
00:29:58
◼
►
informed like he's over it now my dad is
00:30:00
◼
►
80 and you know, he's gotten past it but even up until like 10 years ago
00:30:06
◼
►
He would still if I talked to him on the phone. He'd be talking fast
00:30:10
◼
►
Even though we were no longer paying long-distance
00:30:15
◼
►
Phone does he'd still you know, he just had this sixth sense of this is cost. This is gonna cost me a fortune
00:30:21
◼
►
I'm this is gonna be one minute or less
00:30:23
◼
►
That's funny
00:30:26
◼
►
God, can you even imagine what you would pay to like talk to your family from Taipei to to Wisconsin if you were there like
00:30:33
◼
►
25 30 years ago
00:30:35
◼
►
Yeah, I think you just didn't do it. I mean what I
00:30:42
◼
►
I mean, I first came here 15 years ago and you would go to the 7-Eleven and get a calling
00:30:47
◼
►
card and then you'd roll up to a pay phone and use your calling card because that was
00:30:52
◼
►
by far the cheapest way to call back.
00:30:55
◼
►
That came down, I think, pretty quickly when I was there.
00:30:57
◼
►
I discovered within a couple of years that you could actually just call direct and it
00:31:00
◼
►
would be reasonable.
00:31:01
◼
►
But yeah, but obviously now it doesn't really cost, it's totally free.
00:31:06
◼
►
I've told both of these stories before, but they're worth retelling.
00:31:10
◼
►
When I was at Drexel in the early to mid '90s, we had a 7-Eleven on campus.
00:31:16
◼
►
I'm sure it's still there.
00:31:18
◼
►
Incredibly busy, incredibly popular.
00:31:20
◼
►
Perfect location for a 7-Eleven on a college campus.
00:31:24
◼
►
Two or three pay phones out front.
00:31:27
◼
►
And somebody told me the one day, like middle of the school year, that the pay phone on
00:31:33
◼
►
the right was giving out free long distance.
00:31:37
◼
►
And I said, "Who told you that?"
00:31:38
◼
►
and he said, "Someone's already told him."
00:31:39
◼
►
And I was like, "What the hell?"
00:31:41
◼
►
But I was going, you know, I had to walk by it anyway.
00:31:43
◼
►
And so I picked it up and I got the dial tone
00:31:46
◼
►
and I called Amy's number and she picked up the phone
00:31:50
◼
►
and I was like, "Holy shit!"
00:31:53
◼
►
I just, all I did, it just worked like a regular phone.
00:31:56
◼
►
I just picked it up, dialed her number,
00:31:59
◼
►
and we had like, I had nothing,
00:32:00
◼
►
I wasn't really ready to talk to her,
00:32:02
◼
►
but I told her, you know, "Hey, this is amazing."
00:32:06
◼
►
And I literally, the very next day,
00:32:09
◼
►
I swear to God, the next day, I walked by
00:32:12
◼
►
and it was like the line to buy Pearl Jam tickets.
00:32:17
◼
►
There must have been 30 people in line to use that phone.
00:32:23
◼
►
And they had chairs. - That was amazing.
00:32:25
◼
►
- They had chairs, they had mugs, thermoses of coffee.
00:32:29
◼
►
And it was like all of the Drexel,
00:32:35
◼
►
Like any school with its strong math and science department had tons of students from all over
00:32:41
◼
►
You know, it looked-
00:32:42
◼
►
Oh, it worked internationally.
00:32:43
◼
►
Oh yeah, yeah.
00:32:44
◼
►
Yeah, it worked anywhere in the world.
00:32:47
◼
►
So it was all of these, you know, like grad students from India and China and wherever
00:32:54
◼
►
else they were from, but they were, you know, it looked like the United Nations.
00:32:57
◼
►
It was crazy.
00:32:59
◼
►
And then like later on that same day, I walked past again and there was nobody there.
00:33:05
◼
►
- It got fixed.
00:33:05
◼
►
- It got fixed.
00:33:08
◼
►
Oh my God, it was so funny.
00:33:10
◼
►
But like words spread.
00:33:12
◼
►
- So why, why, why did, why did, why did,
00:33:13
◼
►
why did it, it was preparing you for your future career
00:33:16
◼
►
covering people winding up for the iPhone.
00:33:17
◼
►
- Yeah, exactly.
00:33:19
◼
►
All right, let me take a break and thank our first sponsor
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and it's our good friends at Trace Pontas.
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They don't, it's not like they roast coffee
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and then they go put it on shelves
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and it stays there for a week or multiple week
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and then your order comes in and they go get one
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and it's fairly recent.
00:33:48
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No, man, they, when they, they roast it
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and then when they roast it,
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that's when they start fulfilling the orders for that day.
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Like the coffee you get will have been roasted
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the day or the day before it ships out to you,
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and it will ship, you know, beat it in your hands
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And it has the roast date printed clearly on the bag
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Well, why does this matter?
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I'm telling you, it does matter.
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It makes a difference.
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Coffee is a grocery.
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Even roasted coffee is a grocery.
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It is like fruits or vegetables.
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Now, it doesn't, you know, three-week-old coffee,
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it doesn't go rotten like a three-week-old banana,
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but it loses some flavor.
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It really does.
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Now, Tres Pontas is a single farm coffee grown on the Race family at their farm down in Brazil.
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And for generations, literally, this family has been growing coffee down in Brazil for
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over 100 years.
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Same family.
00:34:50
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But they've only been selling their coffee in Brazil until now.
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And now they're selling it around the world.
00:34:54
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And one of the things I love about this is you don't have to pick between like 18 different
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flavors of coffee or varieties of coffee or something like that. They've got one coffee.
00:35:04
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They just have this big farm. They grow one type of bean. And what Tres Pontas does is
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they have different roasts, light roast, medium roast, dark. And the very darkest is French
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roast. So what you can, if you get started, you could just buy one of each. If you already
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know that you like a light or a medium or French roast, whatever, just get that. And
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If you can get it, either whole bean or pre-ground in 12 ounce packages.
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It's really great stuff.
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I was going to tell you that I'm drinking it right now, but I finished my coffee before
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I got to this part of the show.
00:35:37
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It's already gone.
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It's really great.
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So, where do you go to find out more?
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There's two ways to get Trace Pontas.
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First, you can go to their website.
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Trace Pontas dot com slash coffee.
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P-O-N-T-A-S dot com slash coffee.
00:35:55
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Or you can go to Amazon and buy it there.
00:35:59
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And when you buy it from Amazon, that's just the front end.
00:36:01
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It's just an easier way to do the transaction.
00:36:04
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The actual order is still fulfilled from the Tres Pontas people and the freshly roasted
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- you get the same freshly roasted coffee that you would if you went right to Tres Pontas.
00:36:12
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And they don't care which way you buy it.
00:36:14
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Whatever's easiest for you.
00:36:15
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Here's the deal though.
00:36:16
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They've got a subscription if you want to.
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You can sign up for a subscription and get fresh roasted beans sent to you every one,
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two, or four weeks.
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It's your choice.
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And when you sign up for a coffee subscription, you save 10% on every bag of coffee.
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But listeners of this show get an extra 10% off.
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So it means you get 20% off every bag in your subscription in perpetuity.
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And hey, I'm telling you, like something like this, if you, like, you know, someone in your
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life like a wife or your mom or your dad, your husband. Father's Day is coming up. Mother's
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Day is coming up even sooner. Pretty good gift idea in my opinion to set, you know,
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if you know they like coffee, get them one of these subscriptions, get them a year's
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worth of subscription and what a great gift. Then you don't have to, you don't have to
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worry about the getting a Mother's Day or Father's Day gift. Great idea if you got a
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coffee lover in either of those roles coming up. So my thanks to Trace Pontas. Remember
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code the talk show when you go to their website to get a subscription.
00:37:20
◼
►
Ah, got lots to cover. It's a good thing we don't waste time. I wanted to talk about this
00:37:25
◼
►
just briefly at least. This, there's a new book out from Ivan Seidenberg and I'm obsessed
00:37:32
◼
►
with this. This is one of the things, this is why I love my having my own website and
00:37:37
◼
►
I can just write about what I want to write about and I don't have to pitch somebody on
00:37:40
◼
►
this because I imagine if I had to like pitch this as something I'm going to spend a day
00:37:44
◼
►
day obsessing over it, they'd be like, what the fuck are you talking about, John? But
00:37:48
◼
►
former Verizon CEO, Ivan Seidenberg has a book coming out. He was the CEO, I don't know,
00:37:54
◼
►
until like 2011, something like that. So he was there. He was the CEO at Verizon when
00:37:59
◼
►
the iPhone came out in 2006. And he tells this story in his book that he was at the
00:38:05
◼
►
Allen and Company Conference. You know, you ever see that kind of site, that conference
00:38:10
◼
►
where Jeff Bezos was pictured looking like a badass with his sunglasses and a vest on.
00:38:16
◼
►
Forget where the hell it's held. But Tim Cook goes there now. All these industry big shots
00:38:20
◼
►
go there. And he tells this story in the book that he was, July 2006, he was walking up
00:38:27
◼
►
to Bob Iger and Bob Iger had some kind of phone in his hand that he didn't recognize
00:38:31
◼
►
and then he kind of tried to put it away and he says, "Hey, what was that, Bob?" And he
00:38:36
◼
►
ah man it's gonna change the world but I guess you know can't show it to you. And he, Seidenberg
00:38:45
◼
►
thinks it was an iPhone because Iger, Bob Iger knew Steve Jobs. Steve Jobs is on the board at
00:38:52
◼
►
Disney. They have the whole Disney Pixar relationship. I think that's crazy. The more I think about it,
00:38:59
◼
►
the crazier I think it is. And I don't know if Seidenberg is being just being a fool by,
00:39:08
◼
►
you know, that he had, I don't know, like a ESPN phone or something like that. Or if he just made
00:39:16
◼
►
the whole story up. But there's no way in my mind, there is no fucking way that Steve Jobs is letting
00:39:21
◼
►
anybody outside Apple have an iPhone six months before it was even announced and a full year
00:39:27
◼
►
before it actually came out. No way.
00:39:30
◼
►
Yeah, no. The iPhone didn't even work at the introduction. That was what made the introduction
00:39:39
◼
►
part of what made it so amazing.
00:39:40
◼
►
Well, you know what? So it definitely struggled to get through the demos, and the stories
00:39:46
◼
►
Yeah, I'm being a bit hyperbolic.
00:39:48
◼
►
Well, they had-
00:39:49
◼
►
There's no way it was usable by anyone not at Apple.
00:39:53
◼
►
But six months before it was even unveiled.
00:39:55
◼
►
I've heard since I started obsessing on this, I've heard that it's plausible, or possible.
00:40:02
◼
►
It's implausible, but it's possible.
00:40:06
◼
►
That it wasn't as bad as you might think, and that the press demo units in January 2007
00:40:14
◼
►
might have been crippled in different ways.
00:40:19
◼
►
I didn't get to see one then, I was too far out of the loop, but Jason Snell and Andy
00:40:23
◼
►
and out Co and Glenn Fleischman all got to see and I think like do little hands-on with
00:40:29
◼
►
with the iPhone in January 2007 and when those guys all said was that there were certain
00:40:34
◼
►
apps like the ones that you would think of more as like widgets quote-unquote like calculator
00:40:38
◼
►
in the stocks and a few others were literally just screenshots like you'd tap the app and
00:40:43
◼
►
it would show a screenshot of the calculator but you there was nothing you could do it
00:40:47
◼
►
It was just a screenshot of the calculator UI.
00:40:52
◼
►
I heard yesterday from somebody who would definitely know that that's not really a reflection
00:40:57
◼
►
of what Apple themselves were using in January 2007.
00:41:03
◼
►
Those units were set up that way because the ones that Apple was using had so much other
00:41:08
◼
►
stuff they didn't want people to see.
00:41:11
◼
►
It was almost like there were two kinds of iPhones in January 2007.
00:41:14
◼
►
That makes sense.
00:41:15
◼
►
Apple themselves were using internally, and then a special version of the OS cooked up
00:41:20
◼
►
for the press, and probably a third version, which was the ones that were cooked up for
00:41:24
◼
►
the on-stage demos, you know.
00:41:27
◼
►
Yeah, and that makes sense too, because there's no way they could go from like non-functional
00:41:29
◼
►
to shipping in five months either.
00:41:32
◼
►
That's exactly-
00:41:33
◼
►
That's a good point.
00:41:34
◼
►
That's almost exactly word for word what the little birdie I talked to yesterday said.
00:41:38
◼
►
But still, like he said, July 2006, he said it was wrong.
00:41:43
◼
►
But the other thing too, and this just came out today, there's a guy on Twitter, I've
00:41:48
◼
►
only got his handle here, Johnapple235, let me see if he's got his real name on Twitter.
00:41:55
◼
►
Sounds like his real name.
00:41:56
◼
►
I don't think it's his real name, but Johnapple noted, I'll put this in the show notes, that
00:42:03
◼
►
it's Scott Forstall's excellent interview at the Computer History Museum last year with
00:42:08
◼
►
John Markoff, formerly of the New York Times, and he told some great stories about the development
00:42:13
◼
►
the iPhone, but he said like in the early days for a long stretch, there were only two
00:42:17
◼
►
people in the world who had iPhones to carry around and uses their daily driver phone,
00:42:25
◼
►
Steve jobs and Scott forestall. I'll put a link in the show notes to that part of the
00:42:29
◼
►
video, but he tells this funny story where he said like, he'd have his iPhone and you
00:42:35
◼
►
know, it'd be getting ready to go to bed and get like a fry or Saturday night, you know,
00:42:39
◼
►
get a phone call at 11 and he'd be like, "Scott, it's Steve."
00:42:42
◼
►
And he'd say, "I'm at this party, I'm bored."
00:42:44
◼
►
So I went in the bathroom and he goes,
00:42:46
◼
►
"I've been looking at the calendar
00:42:47
◼
►
"and I'm thinking about where we're putting these labels."
00:42:50
◼
►
And for Stahl, I don't wanna go too far into it.
00:42:53
◼
►
He tells me better than I could, but he's like,
00:42:55
◼
►
"So I opened my calendar app and I start looking."
00:42:57
◼
►
And I'm like, "Okay."
00:42:58
◼
►
And he's like, "Yeah, and this icon,
00:42:58
◼
►
"I don't think the shade of blue is right.
00:43:00
◼
►
"I think we gotta move it in this direction," or whatever.
00:43:03
◼
►
And then he'd be like, we'd talk for like half an hour
00:43:06
◼
►
and he'd be like, "Aw, damn, somebody's knocking
00:43:09
◼
►
on the door, they probably think I'm constipating. I gotta go.
00:43:15
◼
►
It's not just ... Another data point here too is there was a Wall Street Journal story
00:43:22
◼
►
in February 2007, a month after the announcement about how Apple showed the phone to Singular
00:43:28
◼
►
Wireless, which was AT&T was then called Singular Wireless. The CEOs of Singular Wireless did
00:43:37
◼
►
not see the iPhone until a month before.
00:43:40
◼
►
So they had been negotiating the deal and they'd been working together for two years.
00:43:45
◼
►
So like, Singular knew it was coming, but they were not allowed to even see the finished
00:43:50
◼
►
device until December, and Apple was announcing it in January.
00:43:54
◼
►
So if Apple's not showing their cell phone partner the phone, what are the chances they're
00:43:58
◼
►
showing Bob Iger?
00:43:59
◼
►
It seems quite low.
00:44:02
◼
►
And even if it's, you know, like, why would you show Bob Iger and why would you trust
00:44:06
◼
►
him to keep it secret when even in the anecdote that claims that this is what happened, he
00:44:10
◼
►
was using it at this conference where he was in eyesight of the Verizon CEO.
00:44:17
◼
►
If the story is true, the story itself would explain why Jobs would have been an idiot
00:44:23
◼
►
to let Bob Iger have one.
00:44:25
◼
►
Well, not just that, but Apple, if there actually ever were negotiations with Apple and Verizon,
00:44:30
◼
►
it would have happened before that point because the decision about what wireless radio to
00:44:34
◼
►
use would have had to have been made long before then.
00:44:38
◼
►
Especially given that Apple ... It already takes two years to build an iPhone today.
00:44:42
◼
►
When Apple's building the first one and they have to actually learn how to do cellular
00:44:45
◼
►
transmission for the first time, it sure as hell took longer than two years to figure
00:44:51
◼
►
So if there were ever any sort of negotiation with Verizon, it would have had to have happened
00:44:55
◼
►
before July 2006.
00:44:57
◼
►
Yeah, it's just a weird story and I find it very, very hard to believe.
00:45:01
◼
►
And I think it's bullshit.
00:45:04
◼
►
he's lying about it or whether he's just being an idiot and that it was like a sidekick,
00:45:08
◼
►
you know, or some one of those phones or something like that, who knows?
00:45:12
◼
►
But I really, I would bet heavily that it was not an iPhone.
00:45:15
◼
►
And I'm going to take Scott Forstall's word that there were only two people, because the
00:45:22
◼
►
two people who he says had it are the two people who I would believe.
00:45:26
◼
►
Yeah, that also sounds like a very Forstall sort of story to stay, to emphasize that it
00:45:31
◼
►
was him and Steve Jobs that had it.
00:45:33
◼
►
- That's a very in-character anecdote for Scott Forsstahl.
00:45:38
◼
►
I don't have anything more to add about that, though.
00:45:44
◼
►
All right, next topic I've got here is
00:45:46
◼
►
airport base stations are now end of life.
00:45:49
◼
►
I actually knew about this last week,
00:45:53
◼
►
the day that Jim and I recorded,
00:45:55
◼
►
but it wasn't out yet,
00:45:57
◼
►
so we just didn't talk about it.
00:46:02
◼
►
And it's funny because I think if I had talked about it last week, I would have had a slightly
00:46:07
◼
►
different take than I do now that I've had a week to think about it.
00:46:10
◼
►
Interesting.
00:46:11
◼
►
Give us both.
00:46:12
◼
►
What was the original?
00:46:14
◼
►
Well, the original take I think is almost best summarized by a ... There's a tweet by
00:46:23
◼
►
Do you follow Dr. Drang on Twitter?
00:46:25
◼
►
He's like a- Oh, of course.
00:46:26
◼
►
One of my favorites.
00:46:27
◼
►
Yeah, and boy, that guy's fantastic.
00:46:28
◼
►
So here's his tweet.
00:46:29
◼
►
I'll put it in the show notes.
00:46:30
◼
►
The airport is like the Laser Rider, something Apple had to make to push computing in a certain
00:46:36
◼
►
Both products hung around well after that push was no longer necessary.
00:46:39
◼
►
And I would say, saying that, and if you don't remember the Laser Rider, and when Apple was
00:46:45
◼
►
in the printer business and how revolutionary the Laser Rider was, it was remarkable.
00:46:50
◼
►
It really was.
00:46:51
◼
►
In 1985, Apple introduced the Laser Rider and fundamentally altered the nature of printed
00:46:58
◼
►
business communications. In 1986, the Laser Rider Plus was introduced, bringing even greater
00:47:05
◼
►
flexibility to the printed page. With the Laser Rider and the Laser Rider Plus, Apple
00:47:13
◼
►
has today become the leader in the desktop laser printer market. However, new opportunities
00:47:20
◼
►
are developing in the areas of higher throughput, lower cost, and greater flexibility. As application
00:47:28
◼
►
areas grow, so does the demand for more sophisticated laser writers.
00:47:35
◼
►
To meet this need, Apple has created the LaserWriter II family of printers, the second generation
00:47:43
◼
►
of laser writers. The LaserWriter II NTX, a high performance, expandable, network laser
00:47:52
◼
►
printer. The LaserWriter II NT, the mainstream network laser printer. And the LaserWriter II SC,
00:48:03
◼
►
an entry-level single-user laser printer. NTX, for networkable and expandable. NT, for networkable.
00:48:14
◼
►
SC, for SCSI interface. It was like the first thing was that most printers back then were like
00:48:21
◼
►
dot matrix printers and they were loud and noisy and so low resolution is to be
00:48:26
◼
►
almost laughable. I mean you actually get better resolution output out of like a
00:48:30
◼
►
cash register with the heat transfer and you could you know like yeah you can
00:48:36
◼
►
still see the pixels on those things even today. It was like you could see
00:48:39
◼
►
that not only could you see the pixels they weren't really even aligned right
00:48:42
◼
►
and then you all of a sudden you have this $300, 300 DPI laser printer where
00:48:48
◼
►
Every is always a lot more than $300 not 300 DPI I said
00:48:52
◼
►
And also, you know setting up the idea of an of a printer on a network
00:48:59
◼
►
And if you were gonna spend as much as a laser writer cost in the mid 80s
00:49:03
◼
►
So just drop it in it launched in 1985. It was
00:49:07
◼
►
$6,995 which is the equivalent of
00:49:11
◼
►
$15,916 today so
00:49:13
◼
►
It was the price of a small car, basically.
00:49:17
◼
►
So, yeah, imagine spending $15,000 on a printer today, but in certain environments, like some
00:49:25
◼
►
kind of shared computer lab at a college or an office, or especially if you worked in
00:49:35
◼
►
the graphic design industry, it was worth it.
00:49:38
◼
►
It was almost a no-brainer, but you'd need to...
00:49:41
◼
►
You wouldn't want to have it hooked up to one computer.
00:49:43
◼
►
Like imagine if Ben was the guy who had the laser writer.
00:49:47
◼
►
Hey, Ben, I need you to print something for me.
00:49:50
◼
►
Hey, Ben, print this again.
00:49:53
◼
►
Ah, shit, I had a typo, Ben.
00:49:54
◼
►
Give me another copy.
00:49:56
◼
►
It had to be networked.
00:49:58
◼
►
And setting up a network printer in 1985 or 1986
00:50:02
◼
►
was like, forget about it.
00:50:04
◼
►
And then Apple came up with local talk
00:50:07
◼
►
and it's relatively inexpensive.
00:50:09
◼
►
and normal, you didn't need any kind of IT pros
00:50:12
◼
►
or computer experts.
00:50:14
◼
►
It was everything that the Macintosh exemplified.
00:50:18
◼
►
You'd buy these things, you'd hook them up
00:50:19
◼
►
into the serial port on the back of your Macs,
00:50:23
◼
►
and you'd go to the chooser,
00:50:25
◼
►
and there as an output was the laser writer.
00:50:29
◼
►
And you'd click on the icon,
00:50:30
◼
►
and then every time you hit Command + P in any app,
00:50:34
◼
►
it would show up as the output.
00:50:36
◼
►
and you'd hit the print button,
00:50:39
◼
►
and you would get this unbelievable 300 DPI output.
00:50:43
◼
►
- And this was mind blowing.
00:50:47
◼
►
It's hard to convey how utterly mind blowing
00:50:50
◼
►
this was at the time.
00:50:51
◼
►
And I'm projecting 'cause I was five years old,
00:50:53
◼
►
but by all accounts, I should say it was mind blowing.
00:50:56
◼
►
- Well, I didn't see,
00:50:57
◼
►
I don't know when I first saw a laser writer.
00:50:59
◼
►
It certainly wasn't 1985.
00:51:01
◼
►
I don't remember.
00:51:05
◼
►
I might've--
00:51:05
◼
►
It's interesting though because it was an integral piece.
00:51:08
◼
►
I think the ATP guys talk about the various heydays of Apple.
00:51:11
◼
►
And one of the ones that naturally--
00:51:14
◼
►
Syracuse would pick four instead of picking one.
00:51:16
◼
►
But one of the ones he picked out
00:51:17
◼
►
was the birth of desktop publishing
00:51:21
◼
►
and when that became a real thing.
00:51:23
◼
►
And The Wager Rider was a critical piece of that.
00:51:25
◼
►
It was a really great example of Apple giving birth
00:51:29
◼
►
to an industry by virtue of creating
00:51:31
◼
►
a critical piece of hardware that
00:51:33
◼
►
made that industry possible.
00:51:35
◼
►
And the GUI and the Mac was a big part of it.
00:51:37
◼
►
But the fact you could instantly print it out and see
00:51:40
◼
►
what it looks like and make sure everything was right
00:51:42
◼
►
was a major part of it as well.
00:51:44
◼
►
And Apple had to make it themselves.
00:51:46
◼
►
And it was-- even into the '90s, even into my time
00:51:50
◼
►
at the Drexel's student newspaper,
00:51:55
◼
►
my beloved Triangle, we would put the output together
00:52:01
◼
►
for the entire-- it was like a tabloid-sized newspaper.
00:52:04
◼
►
And every page was put together from our laser writer output.
00:52:09
◼
►
Actually, we had an HP by that time, by the '90s.
00:52:12
◼
►
But we'd laser print the pages, put them together,
00:52:15
◼
►
and then we'd have them on-- I forget what we--
00:52:17
◼
►
I forget the hell we called it.
00:52:19
◼
►
I can't believe I've forgotten.
00:52:19
◼
►
But it was like this sticky stuff
00:52:21
◼
►
that we'd put them on cardboard.
00:52:23
◼
►
So it would be-- we printed on nice paper, just
00:52:27
◼
►
regular paper, though.
00:52:28
◼
►
And then we had this like spray stuff.
00:52:30
◼
►
You had to do it in a special room because it was such a mess.
00:52:33
◼
►
But it was like, we had this room that was sort of like,
00:52:36
◼
►
instead of feeling like it was like a newspaper office,
00:52:38
◼
►
it was like a art room, because it had that smell
00:52:40
◼
►
of like, aerosol, sticky stuff.
00:52:43
◼
►
And you'd be very careful and nicely, neatly press it.
00:52:47
◼
►
And then, you know, the last thing we'd do
00:52:49
◼
►
before we'd close for the week is, you know,
00:52:51
◼
►
like the editor-in-chief and the managing editor
00:52:53
◼
►
would sit there and read every page
00:52:55
◼
►
from corner to corner again, you know,
00:52:56
◼
►
make sure everything's right.
00:52:58
◼
►
And then a guy from the printer
00:52:59
◼
►
would come and pick up those boards.
00:53:01
◼
►
Like, so that's our delivery.
00:53:02
◼
►
Our delivery wasn't like a disk.
00:53:04
◼
►
It wasn't like a zip disk or a PDF or anything like that.
00:53:09
◼
►
It was laser printed output.
00:53:12
◼
►
And then they would just take it and it was photo ready.
00:53:14
◼
►
They'd, you know, I don't know what the hell they did, but you know, a couple hours later
00:53:17
◼
►
we'd have thousands of copies of an actual newspaper.
00:53:21
◼
►
But the fact that we are cell, I remember asking, I remember at one point like asking
00:53:26
◼
►
like, "What the hell did they do before this?"
00:53:28
◼
►
And then like, you know, I kind of found out and I was like, "I don't think I would have
00:53:31
◼
►
have been in the newspaper before the laser rider.
00:53:34
◼
►
That was too much work.
00:53:35
◼
►
It was ridiculous.
00:53:36
◼
►
Yeah, I did the student paper thing, too.
00:53:41
◼
►
And we still had that room where that was done.
00:53:45
◼
►
But it had since been retired.
00:53:48
◼
►
At that point, we were laying out in Quark.
00:53:50
◼
►
Well, we used Quark, but the output was paper.
00:53:52
◼
►
We printed the pages.
00:53:53
◼
►
No, but we would put it out to PDF,
00:53:56
◼
►
and then we could submit it over the internet to the printer.
00:54:00
◼
►
But it was still fresh enough to that era
00:54:04
◼
►
where that room was still there,
00:54:05
◼
►
and the markup table, or cut-up table,
00:54:07
◼
►
or whatever it was called, was still in there.
00:54:09
◼
►
But we were no longer using it.
00:54:12
◼
►
I know what you're talking about,
00:54:14
◼
►
but I never actually cut up a paper.
00:54:16
◼
►
- Most of the ads we got, we got as paper.
00:54:19
◼
►
We'd get ads, and they were paper,
00:54:21
◼
►
and we would scan them.
00:54:25
◼
►
It wasn't like we would cut them out
00:54:27
◼
►
and paste them on the thing.
00:54:28
◼
►
We'd scan them at high resolution,
00:54:30
◼
►
so we could have the whole, everything was in Quark.
00:54:33
◼
►
But still, that's how people delivered stuff to us
00:54:36
◼
►
because it was a wild, I mean, PDF,
00:54:39
◼
►
sort of like in the time when PDF was starting to take off.
00:54:41
◼
►
But there just was no reliable interchange.
00:54:44
◼
►
And you'd send somebody an EPS file,
00:54:46
◼
►
and God help them if they didn't have the right font.
00:54:49
◼
►
It was just too hard.
00:54:50
◼
►
- Oh yeah, we were still very much
00:54:53
◼
►
in the font headache phase, for sure.
00:54:56
◼
►
- Oh my God, it's like, what version of Futura do you have?
00:54:59
◼
►
Futura STD. Oh, STD? Nobody's using that anymore.
00:55:04
◼
►
Oh, that one spread like crazy.
00:55:08
◼
►
I thought I was trying to think of a joke. I did. There was a version of Futura called Futura that was Futura STD.
00:55:17
◼
►
But anyway, that was my take on AirPort a week ago where it's like, "Well, I kind of miss it."
00:55:23
◼
►
And in a way that I still kind of wish Apple made printers really just because I think they'd be better than the ones that you
00:55:29
◼
►
You know, it's I think they would still be the best
00:55:31
◼
►
But I get it and you know, like I don't eat my house has been wired up with heroes
00:55:38
◼
►
You know for at least two years now
00:55:40
◼
►
And our heart wasn't in it and you know
00:55:46
◼
►
Gurman reported back in November 2016 that they were no longer developing them.
00:55:50
◼
►
And so it's from then until now when they officially pulled the plug.
00:55:53
◼
►
But now that I think about it after a week and talking to seeing a couple of other people's things,
00:55:58
◼
►
I think I agree with the drag take insofar as why Apple created airport in the first place.
00:56:05
◼
►
Because in 1999 or 98, whenever that was, remember when Schiller jumped off the, in the demo?
00:56:12
◼
►
There was like a on stage demo where Phil Schiller jumped off like a 10-foot. All right, so you'd be yes, you'd be disconnected
00:56:19
◼
►
Yes, it was this tip. Yeah and to prove that it wasn't that it wasn't connected anything
00:56:23
◼
►
I remember I remember having to decide whether you want to add an airport card or not to to write your laptop, right?
00:56:29
◼
►
You had to add a card but Apple made something that would you know, I've they foresaw that wireless, you know Ethernet
00:56:36
◼
►
You know Ethernet speeds over wireless, you know is that's the future, you know
00:56:41
◼
►
They're still pushing towards wireless technologies today, but they saw that wireless networking
00:56:50
◼
►
was the way of the future.
00:56:51
◼
►
Networking's always been hard to set up, and so if they did it all themselves, they could
00:56:55
◼
►
make it easy, and they could make their own nice app for managing the base station, et
00:57:01
◼
►
cetera, and so forth, and that's not necessary anymore.
00:57:04
◼
►
But I think the difference with laser printers and the airport today is, okay, there's other
00:57:09
◼
►
ways to easily set up a network today and you know like Eros and other brands
00:57:14
◼
►
you don't have to go through. Frankly for most people it's it's the one that
00:57:18
◼
►
their cable provider gives them. Yeah well. Which are still crap but they're
00:57:22
◼
►
less crappy than they used to be and you know if you don't think too
00:57:26
◼
►
much about it it seems like it's it's sufficient. Well but I think the
00:57:31
◼
►
main reason Apple I wish Apple were still doing it is security and privacy
00:57:36
◼
►
That I still, I trust Apple more, and I certainly trust them more than the shit boxes you get
00:57:41
◼
►
from cable companies.
00:57:48
◼
►
If you look, there's tons of, if you just start searching for security problems with
00:57:54
◼
►
like consumer grade wifi routers, they're all over the place.
00:57:59
◼
►
It's really, really common.
00:58:03
◼
►
And I just think that with the renewed focus, or not renewed, but just the way that the
00:58:10
◼
►
whole industry has gotten focused on security and privacy and encryption, et cetera, over
00:58:16
◼
►
the last 10 years, I feel like, you know, not that I, you know, that it would take a
00:58:23
◼
►
renewed, what I'm talking about would take Apple to actually be interested and actively,
00:58:28
◼
►
you know, making airport radically new
00:58:33
◼
►
and better than ever before.
00:58:34
◼
►
But I think they had a role to play there
00:58:38
◼
►
and they sort of abdicated it.
00:58:39
◼
►
- Maybe, I mean, but I mean, honestly,
00:58:43
◼
►
what is your, if your ISP is problematic
00:58:48
◼
►
and tamping with your communications,
00:58:50
◼
►
that like they can do that just as easily,
00:58:53
◼
►
you know, internally as opposed to using your modem.
00:58:56
◼
►
I mean, I'm not sure, or your router, I should say, I'm not sure how much of a difference
00:58:59
◼
►
that would make, and I guess I don't find that super compelling.
00:59:02
◼
►
What I do find compelling, and was, did you see that piece by M.G.
00:59:07
◼
►
I think he called it "Airports" or something like that.
00:59:10
◼
►
But his argument is that Apple should have moved to integrate sort of the router and
00:59:17
◼
►
air capability with the Apple TV and with sort of the HomePod or with a Siri sort of
00:59:23
◼
►
center in the house.
00:59:25
◼
►
And I think that's where this is much more compelling, and I think is a very strong argument
00:59:32
◼
►
I mean, you can understand why Apple wanted to get out of it, not just because solutions
00:59:36
◼
►
were good enough, but it actually does make it slightly more challenging to set it up
00:59:40
◼
►
initially because when the technician comes in and installs your internet, they have the
00:59:45
◼
►
expectation because 95% of their customers just use whatever they give them, that they
00:59:48
◼
►
set it up and it's good to go.
00:59:50
◼
►
And if you want to add on a router, often you have to do like PPPoE or you have to do
00:59:53
◼
►
some sort of like configuration or if you set it up as a bridge mode. There are challenges.
00:59:58
◼
►
I think Apple might have been getting more. I bet part of the calculation was the amount of
01:00:03
◼
►
customer support they were having to do with people just trying to get these things set up
01:00:06
◼
►
with sort of like a Wi-Fi network that was already being set up for them. And that probably went into
01:00:12
◼
►
it. But the payoff of overcoming that complexity is you have a very sort of privileged position.
01:00:19
◼
►
It's like the laser writer being compelling because of that networking built in, right?
01:00:23
◼
►
Because HP actually came out with a laser printer first, but it didn't have networking.
01:00:27
◼
►
And the networking is what made the laser writer so incredible, as you just kind of
01:00:33
◼
►
just explained.
01:00:34
◼
►
And to have the same sort of thing when it comes to home automation, when it comes to
01:00:39
◼
►
TV, when it comes to music and streaming and all that sort of stuff, I think would be a
01:00:45
◼
►
very compelling place to be going forward.
01:00:48
◼
►
And so my take, I think, would be much more along the one that MG had, where they just
01:00:52
◼
►
kind of just kind of gave up on on on a great place to be and accepted being
01:00:57
◼
►
just another device in the network instead of sort of the device yeah and I
01:01:02
◼
►
completely agree I'm glad you brought I just added are you added mg's thing to
01:01:07
◼
►
the show notes so it'll be there I completely agree and you know a good
01:01:10
◼
►
example of that where they started going down that path was with a time capsule
01:01:14
◼
►
where it was more than just a router it was also a destination where your max
01:01:18
◼
►
all your Macs in your house could could use for Time Machine because Time Machine is a great feature
01:01:25
◼
►
but it needs it can't use you know for good reason it can't use your startup drive as the place where
01:01:35
◼
►
it stores your backup information because that's what it's backing up and I don't know if you're
01:01:44
◼
►
aware of this, an awful lot of people have Macbooks. They don't use desktop Macs. And
01:01:51
◼
►
so it's not really all that convenient to have a USB drive plugged into the side everywhere
01:02:00
◼
►
you go at all times so that Time Machine can run.
01:02:03
◼
►
So having Time Machine be able to back up to a network device like Time Capsule is a
01:02:10
◼
►
a brilliant device for most Mac users because most Mac users are on MacBooks. And even the
01:02:15
◼
►
ones who aren't, you know, having one device that everybody in the house can back up to
01:02:21
◼
►
is better than buying a USB drive for everybody. So that's just, you know, now what are you
01:02:28
◼
►
supposed to do for Time Capsule if you're one of these people? And then Time Capsule's
01:02:32
◼
►
a great feature.
01:02:33
◼
►
Well, the other thing is, you know, the trend in general has been towards these sort of
01:02:37
◼
►
networks. You mentioned you have a Euro. I have one of those hardcore sort of ubiquity
01:02:43
◼
►
systems, like Marco has. But what's so interesting is if Apple had been more sort of forward
01:02:51
◼
►
thinking about this, they could have used a mesh network and integrated that with a
01:02:57
◼
►
Siri type device, like the Amazon Echo Dots, the small ones. And imagine if those were
01:03:03
◼
►
were both like a part of a Wi-Fi mesh network
01:03:07
◼
►
and also were sort of embedding Siri throughout the house.
01:03:10
◼
►
I mean, this idea of like, there was a real opportunity
01:03:13
◼
►
for sort of integrating all these sorts
01:03:15
◼
►
of different services, which is sort of
01:03:16
◼
►
Apple's bread and butter, and there was just,
01:03:19
◼
►
I think it really was just a lack of vision.
01:03:21
◼
►
I mean, I've written about the thing with,
01:03:23
◼
►
you know, about the HomePod in Siri
01:03:24
◼
►
or the HomePod in general.
01:03:26
◼
►
I mean, remember the Echo came out,
01:03:29
◼
►
I think it was in 2014, and I'm very proud of it
01:03:32
◼
►
because it came out on the heels of the Fire Phone,
01:03:35
◼
►
which was just truly, it's honestly the worst phone
01:03:38
◼
►
I've ever used in my life.
01:03:39
◼
►
It was truly horrendous.
01:03:41
◼
►
And so they come out with this Echo device,
01:03:43
◼
►
and everyone's like, "Oh, Amazon, what are they doing?
01:03:47
◼
►
"They're terrible, horrible, blah blah blah."
01:03:48
◼
►
What people didn't realize is the Echo
01:03:49
◼
►
was not a hardware device.
01:03:50
◼
►
It was a conduit to an online service,
01:03:53
◼
►
which Amazon is much better at than they are,
01:03:56
◼
►
sort of like a product that you hold in your hand.
01:03:58
◼
►
But, and I was very, 'cause I was the only person I knew
01:04:01
◼
►
first day, I was like, "I think this is pretty compelling. It's going to be a big thing."
01:04:04
◼
►
And I think the problem for Apple and Google both was they were so dominant in smartphones
01:04:10
◼
►
that they couldn't imagine a world where the smartphone wasn't the most sort of important,
01:04:15
◼
►
dominant device because why wouldn't it be? It's amazing. It's awesome. It's always with you.
01:04:19
◼
►
And it turns out, I've probably seen this in your show before because I've made this point
01:04:22
◼
►
previously, but the one place where you're most likely to not have your phone happens to be when
01:04:28
◼
►
when you're at home because you're charging it, right?
01:04:31
◼
►
And, but Apple and Google, I think,
01:04:33
◼
►
were just so blind to it that Amazon got this
01:04:36
◼
►
multi-year head start building this stuff out.
01:04:39
◼
►
And if you think about the timing,
01:04:40
◼
►
Apple stopped development in two,
01:04:41
◼
►
like when the current, the last version of the airport
01:04:45
◼
►
came out, it had to have been around 2014 or so,
01:04:47
◼
►
sometime around that, I'm just guessing.
01:04:50
◼
►
But, you know, if they had sort of not had this blind spot,
01:04:53
◼
►
you know, you could imagine a world where they have
01:04:55
◼
►
all these eero-like devices distributed through your house
01:04:57
◼
►
have Siri all enabled, and it's just sort of embedded in your house, and then it's combined
01:05:03
◼
►
with Apple TV and has this whole sort of like ... Where the iPhone, you're less dependent on
01:05:10
◼
►
this device in your pocket, and you're more sort of living in this sort of Apple-controlled universe.
01:05:15
◼
►
But they didn't. They had that blind spot, and now they're basically, in many respects,
01:05:21
◼
►
when it comes to the home, back where they started. Yeah. And think about how long ago
01:05:25
◼
►
that was. They had original, you know, they started shipping machines for the Wi-Fi in
01:05:31
◼
►
1999. So, you know, we're talking like 18 years. I think that's when their first airport
01:05:35
◼
►
came out, right?
01:05:37
◼
►
- I am looking it up right now.
01:05:39
◼
►
- It's close. It's gotta be close to around 18 years. Like, that's 18 years.
01:05:43
◼
►
- Yeah, they watched it in 1999, and then the last version came out in, well, 2011.
01:05:51
◼
►
- It is, I think ultimately it's just,
01:05:53
◼
►
that's a, and it is sort of what I'm thinking.
01:05:56
◼
►
It's not just security and privacy,
01:05:57
◼
►
but it's just all of, there's just a lost opportunity,
01:06:01
◼
►
you know, to have 18 years of it,
01:06:04
◼
►
and that it really only got better in that 18 years
01:06:07
◼
►
by adopting, you know, ever faster Wi-Fi standards,
01:06:11
◼
►
and time capsule.
01:06:14
◼
►
Time capsule's the only thing they ever did
01:06:16
◼
►
along the lines of, hey, if we've already got a device
01:06:19
◼
►
plugged in and networked and connected to the internet by definition, right?
01:06:25
◼
►
That that's the fundamental role that this thing plays.
01:06:29
◼
►
And before mesh networks, they had the Airport Express, which was--
01:06:34
◼
►
Right, which has kind of accomplished sort of the same thing.
01:06:38
◼
►
Because their app-- if you actually want to have multiple Wi-Fi devices in a house
01:06:43
◼
►
and you didn't know what you were doing, the only feasible way to do it
01:06:47
◼
►
was with multiple Apple Airport Expresses.
01:06:50
◼
►
Because at least Apple had the app
01:06:52
◼
►
that made it somewhat approachable
01:06:54
◼
►
for a sort of regular person to set up.
01:06:56
◼
►
- And I guess, I shouldn't say that Time Capsule
01:06:58
◼
►
is the only time they extended it,
01:06:59
◼
►
'cause the Airport Express is a good example too,
01:07:02
◼
►
where they had audio out from it
01:07:03
◼
►
and you could use that to connect
01:07:07
◼
►
like a non-networked audio, like your stereo system
01:07:10
◼
►
to make it a destination for playing music from your Mac.
01:07:14
◼
►
- Yeah, it was awesome.
01:07:16
◼
►
It was awesome.
01:07:17
◼
►
I mean, speaking of Paul Kefasis,
01:07:20
◼
►
I mean, like "Rogue Amoeba" made some amazing things
01:07:23
◼
►
that took advantage of that in terms of audio.
01:07:26
◼
►
But that's another, you know, so like in the early years,
01:07:30
◼
►
they were thinking of, hey, you know,
01:07:32
◼
►
we've got these things, what else could we do with it?
01:07:35
◼
►
And it's like, you know,
01:07:36
◼
►
I'm sure that the way "Airport Express" came about
01:07:39
◼
►
was they were thinking, well, look, one base station,
01:07:41
◼
►
there's God, there's just no way in certain houses
01:07:44
◼
►
that we can make a signal strong enough to fill the whole house with Wi-Fi.
01:07:47
◼
►
What could we do?
01:07:48
◼
►
And they thought, "Well, what if we sold...
01:07:50
◼
►
All right, we still sell a main base station, but we sell a cheaper, smaller thing that
01:07:53
◼
►
you could put another one upstairs, and it'll set up a secondary network that the same devices
01:07:58
◼
►
will automatically connect to."
01:08:03
◼
►
It's not a mesh network, but still sort of solving the same problem.
01:08:06
◼
►
And mesh networks is like years later a better idea of do it.
01:08:10
◼
►
But if they had kept pressing forward, they should have gotten to mesh networks first.
01:08:14
◼
►
And they could have kept thinking of more and more ideas.
01:08:19
◼
►
Because ultimately, the difference is, in the early years, in the 2000s, they couldn't
01:08:25
◼
►
make, you know, these devices were more like traditional consumer electronic devices.
01:08:30
◼
►
Whereas all the stuff they've been doing in the last five, six years are making little
01:08:35
◼
►
devices that are actually iOS computers, right?
01:08:39
◼
►
AirPods are literally tiny little iOS computers running a system on a chip inside your ear.
01:08:50
◼
►
Apple TV is an iOS computer.
01:08:56
◼
►
I'm sure I'm missing a couple.
01:08:57
◼
►
Almost everything they make now.
01:08:59
◼
►
HomePod is an iOS computer.
01:09:03
◼
►
What else could they do if they could make the router into a little iOS computer?
01:09:07
◼
►
Well obviously, like you said, the Amazon Echo and Echo Dots and stuff like that show
01:09:13
◼
►
you the direction you could go.
01:09:16
◼
►
It just, I don't know, it just seems like a missed opportunity.
01:09:20
◼
►
And I think you're very, very astute that they got blinded by the fact that the phone
01:09:28
◼
►
is your everywhere computer.
01:09:33
◼
►
Sorry if you heard of acne in the background I just stepped away
01:09:36
◼
►
to stop that but I
01:09:39
◼
►
Sorry, I missed your last like well. I just said I just said that I think you're exactly right
01:09:44
◼
►
The last I heard was you were talking about everything was an iOS computer and you well
01:09:47
◼
►
I was just listing some examples of it and everything you know that everything
01:09:50
◼
►
But I think you're ultimately you know that they should have been thinking of that and if they had been on top of it
01:09:56
◼
►
You know once they started making everything into iOS computers
01:09:59
◼
►
Boy, something like making echoes and echo dots type devices would have been obvious
01:10:06
◼
►
if they hadn't been like, I think, and I think you're spot on, blinded by the fact that they
01:10:09
◼
►
saw the iPhone as the computer that you would have everywhere.
01:10:14
◼
►
Yeah, it's a perfect example that you see in company after company after company after
01:10:20
◼
►
company where it's impossible to not get blinded by your success.
01:10:28
◼
►
You see this again and again, like Microsoft could not imagine a world that did not have
01:10:32
◼
►
the PC at the center, right?
01:10:35
◼
►
And it's the same sort of thing.
01:10:36
◼
►
And they could have still created a world where the iPhone was the most dominant piece
01:10:42
◼
►
in the center.
01:10:43
◼
►
What's interesting is Steve Jobs, if you remember, his last keynote was about iCloud being the
01:10:47
◼
►
new center of your life.
01:10:49
◼
►
But the reality is that never actually happened.
01:10:52
◼
►
The truth is the iPhone has become ever more the sort of, for practical purposes, the center
01:10:58
◼
►
of your life.
01:10:59
◼
►
And it's the center of your life in terms of the way Apple thinks about their business,
01:11:03
◼
►
where they're going to get you to buy a morphos of iPhone.
01:11:06
◼
►
They're going to get you to do more things on the iPhone or on morphos services.
01:11:09
◼
►
They're going to sell you AirPods.
01:11:10
◼
►
They're going to sell you a watch, all of which sync with the iPhone.
01:11:14
◼
►
And, on one hand, I fault them because they got this wrong.
01:11:19
◼
►
On the other hand, it's sort of like, well, that's the way it works.
01:11:23
◼
►
Even Apple, as well-run as they have traditionally been, are not immune to the mistakes that
01:11:29
◼
►
befall every single successful company.
01:11:31
◼
►
So I think this is an example of that.
01:11:34
◼
►
Let me take a break here and thank our next sponsor, to our good friends at RX Bar.
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it's not like they're candy bars and they're just calling them breakfast bars or energy
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bars or something like that. Because a lot of, if you ever look at the ingredients on
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a lot of these bars, and I'm not opposed to a candy bar personally, I'm just saying though,
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if you're really kind of passing it off as a quick breakfast on the go, take a look at
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Real food ingredients actually taste really good.
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I like the taste of these things.
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It really is good.
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And you can actually taste the ingredients, like the ones that have fruit.
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You can taste the fruit.
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The ones that have spices like sea salt, I actually like, I do like the ones with salt.
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I think like a, I just always like salty food.
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You just you know, it's eating a bar you open the thing up you eat it
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I think I said this the last time that they sponsored the show
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I I one thing I'd gone through my whole life and hadn't really known I don't think I ever ate before
01:13:01
◼
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And I think I got turned off because of Raiders of the Lost Ark our dates. I
01:13:06
◼
►
Don't remember the scene and Raiders the Lost Ark or the monkey eats the date
01:13:12
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Well, I got turned off on them.
01:13:14
◼
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But it turns out dates are delicious.
01:13:17
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And that's what they use to bind these things together.
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They've got nuts for texture, dates to bind them,
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egg whites, real egg whites for protein.
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And they're just fantastic for a number of occasions.
01:13:28
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Breakfast on the go, snack at the office,
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keep one in your bag for the plane.
01:13:32
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Seriously, eat something like this on the plane
01:13:35
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instead of eating the garbage food
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that they'd sell you on the plane.
01:13:39
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Some kind of energy, you know,
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Like if you're going on a long bike ride or hike or something like that, it's so super
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And these RX bars, they really do taste good.
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They have all the real ingredients like protein and stuff like that.
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And I recommend them.
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They're good.
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They're so easy.
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They're so ... They really are convenient.
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And they taste good.
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because there's some that I'd really thought I don't think I like that every single one
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that I tried tastes about what I thought it would taste like. You know, it's, so if you
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- Hey, when it comes to energy bars, that's all you can ask.
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- So my thanks to RXBAR for sponsoring the show. Alright. You still there, Ben?
01:14:59
◼
►
- I'm here. I am here. I successfully took the dog to the restroom. Maybe you were reading
01:15:05
◼
►
- You're multitasking.
01:15:08
◼
►
I am multitasking.
01:15:10
◼
►
Apple's quarterly results.
01:15:11
◼
►
I don't know if I want to spend a lot of time on this,
01:15:14
◼
►
but we have to talk about this Samsung OLED thing.
01:15:20
◼
►
There is a lot of pessimism about Apple's iPhone 10
01:15:22
◼
►
results, or iPhone 10 sales.
01:15:25
◼
►
And I think it's a couple of factors.
01:15:28
◼
►
I think one of them is that-- I think
01:15:30
◼
►
it's every year in this quarter.
01:15:32
◼
►
Because the holiday quarter, the one that ends in December,
01:15:36
◼
►
is all about the new phones.
01:15:38
◼
►
And the new phones are so much excitement, blah, blah, blah.
01:15:40
◼
►
And then the March quarter, January, February, March,
01:15:43
◼
►
I think on an annual basis, there's just,
01:15:46
◼
►
you can just set your clock to it.
01:15:48
◼
►
Next year, starting around January, February,
01:15:51
◼
►
there's gonna be reports that the new iPhones
01:15:53
◼
►
from September 2019, especially the flashiest ones,
01:15:58
◼
►
are a disappointment, sales are down.
01:16:01
◼
►
Suppliers of certain things are saying that Apple has slashed
01:16:07
◼
►
their estimated orders.
01:16:09
◼
►
- No, there's a good reason for that though.
01:16:11
◼
►
That was because two years ago, the second quarter of 2016,
01:16:15
◼
►
is where the bottom fell out of the iPhone 6S.
01:16:18
◼
►
And in a real meaningful way.
01:16:21
◼
►
Not only were sales down 16% year over year,
01:16:25
◼
►
which was the first time iPhone sales
01:16:27
◼
►
I think had been down ever year over year,
01:16:29
◼
►
but also it was actually far worse than it appeared
01:16:32
◼
►
because Apple built up a huge amount of inventory
01:16:35
◼
►
to the point they had to take down a $2 billion
01:16:37
◼
►
write down later that year.
01:16:38
◼
►
So like quarter two 2016 was a complete disaster for Apple,
01:16:43
◼
►
for its suppliers, for its--
01:16:46
◼
►
for anyone who held the stock at that time.
01:16:49
◼
►
So I think it's only been one year or two years since then.
01:16:53
◼
►
So I think there was more going on than just--
01:16:56
◼
►
like there's a reason for this quarter
01:16:58
◼
►
to be a little nerve-wracking.
01:17:01
◼
►
Again, and the other thing was in the last quarter,
01:17:03
◼
►
there was some inventory questions again, which gave some hints that is there going
01:17:09
◼
►
to be a similar sort of thing to 2016.
01:17:11
◼
►
So I think it's a little more justified than sort of just a usual Apple's Doom sort of
01:17:18
◼
►
narrative sort of thing.
01:17:20
◼
►
All right, fair enough.
01:17:25
◼
►
And even I published a piece a week or so ago saying maybe there is something to this
01:17:32
◼
►
linking to a Bloomberg report on Samsung's result where Samsung said, "Hey, we're seeing
01:17:38
◼
►
significantly less business in our flexible OLED displays than we expected."
01:17:47
◼
►
Is this where I throw myself on the story?
01:17:50
◼
►
Well, it was-
01:17:52
◼
►
No, I won't do it.
01:17:54
◼
►
I won't do it.
01:17:55
◼
►
It was pro-do-it.
01:17:57
◼
►
You had posted a post saying that someone was a jackass, saying that iPhone X sales
01:18:01
◼
►
I think little worried about that phone X and then and then a few hours later that article dropped and I
01:18:06
◼
►
Forged I'm the one that forage you that article and said yes look at here
01:18:11
◼
►
And then you posted and then and then I woke up the day after earnings and I sent you
01:18:14
◼
►
There's this story
01:18:17
◼
►
I did it's not like well you sent me the link and you send me a link and then I go posted to during fireball
01:18:22
◼
►
You but you sent me the link and you had said I don't know
01:18:24
◼
►
I think there's something to it and I trust your opinion
01:18:25
◼
►
I had seen this story before and I just didn't link to it
01:18:29
◼
►
I was like, "Eh."
01:18:30
◼
►
And you made me look at it again and I read it and I thought, "Hmm."
01:18:34
◼
►
And my regret isn't that I linked to it.
01:18:37
◼
►
My regret is that it's the exact language I used.
01:18:42
◼
►
And I'm not going to go back and edit it because I think it's disingenuous.
01:18:47
◼
►
But I'll tell you what I wish I had written.
01:18:50
◼
►
What I wrote was, let's see here, under the headline, "Samsung Sees Slow Demand for OLEDs
01:18:58
◼
►
used for Apple's iPhone X. Well, I regret that headline. I should have just said they
01:19:03
◼
►
see slow demand for flexible OLEDs. Because that used for Apple's iPhone X makes it sound
01:19:10
◼
►
like they're only used for the iPhone X and they're not, even though they're very expensive
01:19:13
◼
►
displays and therefore aren't used for most phones. But my first sentence after quoting
01:19:18
◼
►
from the Bloomberg article was starting to sound like iPhone X sales really are falling
01:19:25
◼
►
short of expectations.
01:19:27
◼
►
And I wish instead of the verb "are," I had said "might be," because that's really what
01:19:32
◼
►
I was thinking, and I think it would have held up better a week later.
01:19:37
◼
►
So here's the thing, though.
01:19:39
◼
►
So here's the thing.
01:19:40
◼
►
I mean, so one, I think it's a little more complicated, though, than Bloomberg got it
01:19:46
◼
►
wrong and everyone else got it right.
01:19:48
◼
►
Because I actually, the truth is actually, I think, in the middle.
01:19:52
◼
►
Because I think what happened was Bloomberg really ran with this, like, "It's going to
01:19:57
◼
►
be a big problem, blah, blah, blah."
01:19:59
◼
►
And then you had all the spillover articles saying, "It's going to be terrible, it's going
01:20:02
◼
►
to be awful, blah, blah."
01:20:03
◼
►
And then it comes out and it's fine, it's the best selling phone every week.
01:20:06
◼
►
And everyone's like, "Ah, you were wrong."
01:20:08
◼
►
But that also is not totally right either.
01:20:13
◼
►
There was a drop off.
01:20:15
◼
►
Last year, the average selling price, it always drops after the first quarter, because the
01:20:20
◼
►
first quarter is when all the enthusiasts buy the phone.
01:20:22
◼
►
They always buy the best possible phone they can.
01:20:24
◼
►
And last year, the drop off was 6%.
01:20:27
◼
►
And that was pretty normal.
01:20:28
◼
►
The year before it was 7%.
01:20:29
◼
►
The year before it was 4%.
01:20:30
◼
►
So that's kind of a, it's normal
01:20:32
◼
►
for average selling price to go down.
01:20:34
◼
►
This last quarter went down 9%,
01:20:36
◼
►
which means there was for sure,
01:20:39
◼
►
there was for sure a more of a drop off
01:20:42
◼
►
from the high end than there has been in previous quarters.
01:20:45
◼
►
Now, was it a disaster?
01:20:46
◼
►
Of course not.
01:20:47
◼
►
It wasn't even close to being a disaster.
01:20:48
◼
►
But it was, you know, and there's this quote
01:20:51
◼
►
that Cook had where he's like, yeah, maybe you'd like to win the Super Bowl by more points,
01:20:56
◼
►
but you still won the Super Bowl. It's a great phone. That sure sounds like Tim Cook saying,
01:21:00
◼
►
well, we thought we could have done more, but we still did pretty good, which means
01:21:05
◼
►
your quote was right. It was short of expectations, but it was not a disaster.
01:21:09
◼
►
No, I don't know about expectations. I think maybe short of hopes, right? Like realistic
01:21:14
◼
►
hopes. You know what I mean? I think it was exactly within expectations. And the other
01:21:19
◼
►
And I think you're right that the drop off quarter to quarter, in other words going from
01:21:24
◼
►
the first two months, because it wasn't on sale for the whole quarter in the holiday
01:21:31
◼
►
quarter, right?
01:21:32
◼
►
The iPhone X was-
01:21:33
◼
►
Right, but all we could look at is the whole quarter though.
01:21:36
◼
►
That's the most information.
01:21:37
◼
►
But I actually think that's kind of interesting because it was only available for two months
01:21:41
◼
►
in that quarter.
01:21:42
◼
►
And it's so clear that so many of the people who wanted to get an iPhone X right away bought
01:21:47
◼
►
it right away, that even though it was only available for two months in that quarter,
01:21:51
◼
►
it still was a bigger drop off quarter to quarter from the December quarter to the March
01:21:59
◼
►
quarter than, like you said, the last two or three years.
01:22:03
◼
►
It was still a bigger drop off.
01:22:04
◼
►
- It's really weird because the other thing that's weird is they were in supply demand
01:22:08
◼
►
balance or something or close to it by the end of the quarter.
01:22:12
◼
►
And that was also, that was the other big warning sign for the iPhone X, is usually
01:22:15
◼
►
when Apple launches a new phone, the most successful ones,
01:22:18
◼
►
by the end of the quarter, there's still not
01:22:19
◼
►
what they call supply-demand balance,
01:22:21
◼
►
where they're selling more than they can make.
01:22:24
◼
►
And the problem was the iPhone X,
01:22:26
◼
►
within literally like five weeks, was already in balance.
01:22:29
◼
►
So there was a lot, so even last quarter,
01:22:31
◼
►
and I think I wrote this after last quarter,
01:22:33
◼
►
I was very worried about this current quarter,
01:22:36
◼
►
because wow, if they're already in supply-demand balance,
01:22:39
◼
►
like how much more demand is there for the device?
01:22:43
◼
►
So I will say from my perspective,
01:22:45
◼
►
it did better than I expected because I was worried about that specific point from last
01:22:51
◼
►
But that said, you can't say it was ... There was a drop off.
01:22:59
◼
►
It was so oversold and overhyped by, I think, Bloomberg in particular.
01:23:04
◼
►
But it's had a profound effect on the average selling price of iPhones because even with
01:23:10
◼
►
that drop off from the last quarter, if you look at the year over year, January, February,
01:23:15
◼
►
March of last year, in January, February, March this year, the average selling price
01:23:19
◼
►
went to, I don't have notes, I'm doing this from my memory yesterday, but I think it went
01:23:23
◼
►
from 659 average selling price to 729, or something.
01:23:29
◼
►
That is pretty good, it went from 656 to 729.
01:23:33
◼
►
So an 11% increase, which is huge.
01:23:37
◼
►
Last year, the year over year increase was 2%.
01:23:40
◼
►
For a 10 year old product.
01:23:41
◼
►
ten-year-old product to all of a sudden have an average selling price increase
01:23:46
◼
►
you know in an industry where as is you know three or four years ago everybody
01:23:52
◼
►
thought that the average selling price for everything iPhone included was going
01:23:55
◼
►
to sink you know that it was going to and who knows that still may happen
01:23:59
◼
►
eventually I mean I'd you know in a long enough run it's probably going to happen
01:24:04
◼
►
you know but you know the way that the PCs Oh PCs constantly got cheaper like
01:24:10
◼
►
The average selling price of PCs didn't go up 10 years
01:24:14
◼
►
into the PC revolution.
01:24:17
◼
►
PCs used to cost $6,000, $7,000.
01:24:20
◼
►
And now they cost $200.
01:24:24
◼
►
No, you're hitting the exact right point.
01:24:27
◼
►
It's so easy it's stuck in the weeds of where is it,
01:24:29
◼
►
relatively speaking.
01:24:31
◼
►
If you just step back for a moment,
01:24:33
◼
►
the iPhone X is an unbelievable triumph,
01:24:35
◼
►
from a financial and business perspective.
01:24:38
◼
►
We are 10 years into smartphones, 11 years into smartphones.
01:24:41
◼
►
And Apple, I kind of wrote about this week,
01:24:44
◼
►
like when I first started to tech, it was 2013,
01:24:46
◼
►
I got a, wrote about the iPhone 5C so much.
01:24:50
◼
►
'Cause it was such, it was this huge deal.
01:24:51
◼
►
Apple has to release its cheaper phone,
01:24:52
◼
►
has to release its cheaper iPhone.
01:24:53
◼
►
Here we are five years later,
01:24:55
◼
►
and Apple has jacked up the price of the highest end iPhone
01:24:58
◼
►
by what, 33%, and they're selling gobs of them.
01:25:03
◼
►
And yes, we can quibble about the relative amount
01:25:06
◼
►
of those gobs, but the fact remains that they are absolutely defying gravity in a way that
01:25:12
◼
►
if you didn't really think about how Apple works and why they could accomplish that,
01:25:15
◼
►
would seem totally preposterous.
01:25:19
◼
►
I noted that in your daily update today, that that was a great callback to the 5C, which
01:25:24
◼
►
was just a couple of years ago.
01:25:26
◼
►
But yes, the 5C was seen as a big WTF by the industry because the rumors had linked that
01:25:33
◼
►
they're making a phone it'll be plastic instead of metal and everybody quote
01:25:38
◼
►
unquote everybody assumed that Apple had to make a quote cheap iPhone so
01:25:44
◼
►
obviously the plastic one would be the cheap one and so it's gonna have some
01:25:47
◼
►
kind of you know the most exciting thing about it is gonna be this exciting low
01:25:50
◼
►
price point and it came out at exactly you point out exactly the price that it
01:25:56
◼
►
they would have had if they had just kept the original iPhone 5 around for
01:26:02
◼
►
another year. Which little birdies say was really hard to manufacture and very high return
01:26:07
◼
►
rates, and there was a very good reason to retire it.
01:26:09
◼
►
And had an anodization problems that customers weren't happy with. The black, if you recall,
01:26:17
◼
►
the iPhone 5 had a black variant, and those chamfered edges and the iPhone 5s went to
01:26:26
◼
►
space gray, I think, and it was a much lighter dark, darkening to the aluminum.
01:26:33
◼
►
Wasn't really that dark at all.
01:26:34
◼
►
No, it was, yeah, it was true.
01:26:36
◼
►
No, in the five, I believe I had a black one.
01:26:40
◼
►
Yeah, it was amazing when you bought it and looked like absolute garbage with it.
01:26:43
◼
►
But I kind of like that.
01:26:44
◼
►
You would get that chipping and stuff on it.
01:26:47
◼
►
I agree, I agree.
01:26:48
◼
►
I don't placate, like, I like the sort of like beaten, weathered look, so I don't mind
01:26:53
◼
►
But I know that some people don't, though.
01:26:56
◼
►
with their $700 iPhones that they're hoping to resell eventually.
01:27:00
◼
►
So yes, there were problems with it.
01:27:02
◼
►
But anyway, it's such a good, from there to here difference, where everybody expected
01:27:11
◼
►
Apple to make a cheap phone and they didn't and they thought it was a mistake.
01:27:15
◼
►
And now they've made a more expensive phone than ever.
01:27:20
◼
►
And it's, you know, it's maybe not the biggest hit it possibly could have been, but it's
01:27:25
◼
►
clearly selling well enough that it has significantly altered the average selling price of an iPhone.
01:27:32
◼
►
And I mean, Apple, to be fair, Apple did raise the price of the iPhone 8 and 8 Plus.
01:27:37
◼
►
Compared to the 7 and 7 Plus when they were brand new a year ago.
01:27:41
◼
►
Right, exactly.
01:27:44
◼
►
But that kind of makes the point even further, right?
01:27:47
◼
►
They're also raising their second-tier phone prices, and it doesn't really matter.
01:27:51
◼
►
The other thing is, yes, unit sales have flattened, and people are right to point that out, but
01:27:58
◼
►
I think there's a difference.
01:28:00
◼
►
This is something that people just have ... There's a difference between saying Apple has saturated
01:28:05
◼
►
... This is why the phone market's so great.
01:28:07
◼
►
I think it's fair to say Apple has largely saturated the high-end phone market, and to
01:28:11
◼
►
the extent they pick up new users.
01:28:13
◼
►
They have always picked up switchers because people are far ... Apple customers almost
01:28:18
◼
►
always buy ... iPhone customers almost always buy new iPhones, whereas the average Android
01:28:23
◼
►
purchaser, their likelihood of buying the same phone is significantly lower.
01:28:26
◼
►
So if you just work out the math, by definition, Apple's going to be picking up switchers over
01:28:30
◼
►
But that's counterbalanced by the fact people do hold onto their phones longer than they
01:28:35
◼
►
But at the end of the day, phones wear out.
01:28:38
◼
►
They break, they get old, they're personal accessories that people carry with them.
01:28:42
◼
►
They want to have the hot new thing.
01:28:44
◼
►
And so that makes us a great market to be in because sure, there may be a limit to how
01:28:48
◼
►
large Apple can grow as far as their base, and they may be close to it, but they're not
01:28:54
◼
►
losing anyone.
01:28:55
◼
►
And this is the ... When I first started to techery and very much into things like disruption
01:29:01
◼
►
and sort of business theory and stuff like that, and I was so sure that there was something
01:29:07
◼
►
wrong there because you remember there was all the predictions.
01:29:10
◼
►
Apple is gonna be disrupted and the low-price competitors
01:29:12
◼
►
are gonna come along.
01:29:13
◼
►
And that was one of the reasons I wanted to start
01:29:15
◼
►
to checkery is, obviously you and other folks
01:29:18
◼
►
were writing that this makes no sense,
01:29:19
◼
►
but for me, coming from the sort of business theoretical
01:29:22
◼
►
perspective, I wanted to put sort of like the theory around
01:29:25
◼
►
why it doesn't make sense.
01:29:26
◼
►
And a big thing there was all these analysis,
01:29:31
◼
►
we're all taking examples from the enterprise market, right?
01:29:34
◼
►
Where yes, you come in and you buy, you sell something
01:29:37
◼
►
cheaper that has the same features,
01:29:39
◼
►
and you can convince the CIO to buy it,
01:29:40
◼
►
and he doesn't care how it works.
01:29:42
◼
►
Someone else has to actually deal with it.
01:29:44
◼
►
But the consumer market's totally different.
01:29:45
◼
►
People like nice things.
01:29:47
◼
►
And it's so bizarre because you look at
01:29:49
◼
►
basically every other category of products people buy,
01:29:52
◼
►
and there are successful products at the high end.
01:29:55
◼
►
It's not like luxury bags get disrupted,
01:29:58
◼
►
or nice clothes get disrupted, or nice shoes get disrupted.
01:30:01
◼
►
No, they continue to sell and will always sell
01:30:04
◼
►
because people like nice things.
01:30:05
◼
►
And why that shouldn't apply to your phone
01:30:08
◼
►
doesn't make any sense.
01:30:09
◼
►
- Right, and isn't one of,
01:30:10
◼
►
Clayton Christensen, am I right?
01:30:14
◼
►
- Clayton Christensen.
01:30:15
◼
►
- One of his examples from his theory
01:30:16
◼
►
is like steel suppliers and how like the big,
01:30:21
◼
►
you know, like US Steel got like undercut by like,
01:30:24
◼
►
you know, micro--
01:30:26
◼
►
- Yeah, mini mills, yeah.
01:30:27
◼
►
- Great example and it's, you know,
01:30:30
◼
►
and I think he's, I think his, you know,
01:30:32
◼
►
I've read it and it's like I'm nodding my head
01:30:35
◼
►
and it's, you know, a little bit outside my wheelhouse
01:30:37
◼
►
but I'm like, this makes a lot of sense, I agree with this.
01:30:40
◼
►
But the way that a manufacturer who buys raw steel
01:30:44
◼
►
evaluates who they're gonna buy the raw steel from
01:30:47
◼
►
is very different than the way that individual people
01:30:50
◼
►
buy their personal, the things they use
01:30:54
◼
►
in their personal life.
01:30:55
◼
►
- I made a list somewhere of all the industries
01:31:00
◼
►
that Christensen uses as examples,
01:31:02
◼
►
and they were all like airlines
01:31:03
◼
►
and like all these sorts of things.
01:31:04
◼
►
Like they were all business to business,
01:31:07
◼
►
businesses where there was a buyer buying a product for a fleet of people or whatever,
01:31:13
◼
►
and they were not the user of the product.
01:31:16
◼
►
They weren't going to care about the consumer user experience.
01:31:20
◼
►
And the other thing I know at the time, there were actually lots of other examples of products
01:31:24
◼
►
where people did care, where the buyer was the user.
01:31:27
◼
►
Things like game consoles, things like clothes and accessories, I just talked about a moment
01:31:32
◼
►
Things like cars.
01:31:33
◼
►
cars as an analogy for why Apple would succeed, and it's a totally legitimate analogy, right?
01:31:38
◼
►
Because people buy nice cars.
01:31:40
◼
►
Does everyone buy nice cars?
01:31:42
◼
►
Can BMW take over the entire market selling high priced cars?
01:31:45
◼
►
No, they can't, but can they sell ... Are they going to be disrupted because Chevy comes
01:31:51
◼
►
out with something cheap?
01:31:52
◼
►
No, they're not.
01:31:53
◼
►
The second most successful retailer, I don't know if it's worldwide, but certainly in the
01:31:57
◼
►
United States, year after year, and they've been around for a while by square footage.
01:32:05
◼
►
Second dollars of profit by square footage of retail space is Tiffany & Company.
01:32:11
◼
►
And you can go in there and if you've ever bought a diamond and you get the color and
01:32:16
◼
►
the clarity and the cut and the grade and the certified, and you can buy a cheaper diamond
01:32:23
◼
►
Ring probably at any, almost any other store. And Tiffany is the second most profitable
01:32:33
◼
►
retailer in the world by square foot. Yeah, and not just that, but even there, you
01:32:39
◼
►
can buy the same quality jewelry for much cheaper somewhere else. So it's not just a
01:32:44
◼
►
matter of it being jewelry. You're paying more for the Tiffany brand, but that's how
01:32:48
◼
►
brands work. But I mean, that's- But you also get, it's more than just the brand note. You
01:32:52
◼
►
You also get, and I can vouch for this firsthand, you get some of the best customer experience
01:32:59
◼
►
you'll get anywhere in the world in terms-
01:33:01
◼
►
Oh, absolutely.
01:33:04
◼
►
And people thinking about this in such black and white terms and putting it on a spreadsheet,
01:33:09
◼
►
that stuff matters.
01:33:10
◼
►
I mean, one thing I learned when I started flying a lot, for example, and I remember
01:33:14
◼
►
when I first got United 1K here.
01:33:17
◼
►
And yeah, it's great.
01:33:19
◼
►
I really wanted to get it because I get all the upgrades.
01:33:22
◼
►
You get like six international upgrades or something like that, which is a huge deal.
01:33:25
◼
►
But I realized actually the upgrades aren't that big of a deal.
01:33:28
◼
►
It's the fact that I can pick up a phone and dial a number and a human picks up immediately.
01:33:32
◼
►
And like I remember I was in Korea one time and something happened with my flight and
01:33:35
◼
►
I just dialed the number, pick it up, and boom, it was all fixed for me in like 10 minutes.
01:33:39
◼
►
And like that is worth so much.
01:33:41
◼
►
At the time my whole family was with me.
01:33:43
◼
►
And that was worth 100 upgrades, right?
01:33:46
◼
►
That's what actually matters when it comes to these sorts of experiences.
01:33:50
◼
►
Yeah, oh, I found though I found the list by the way the original article the original disruption article looked at disk drives
01:33:57
◼
►
PC's mortgage banking micro processors and software and I think it's in also like air
01:34:03
◼
►
Visual aircraft medical devices things like that. I think it's interesting that PCs is in there because I think
01:34:09
◼
►
Have we talked about this on this podcast? I certainly talked about on mine that the
01:34:14
◼
►
So much bad analysis and technology comes from people that don't actually understand what happened in the PC industry in the 80s
01:34:21
◼
►
Like people have this vision of Apple being this sort of dominant force than Microsoft coming along and disrupting them by being open and closed
01:34:28
◼
►
And it's just utter it could not be more wrong like Microsoft the IBM PC came out first in
01:34:36
◼
►
1981 and did have a Windows GUI. No it had you know it had a
01:34:40
◼
►
text-based operating system
01:34:42
◼
►
But the point of Windows coming along
01:34:45
◼
►
was Windows was backwards compatible with DOS.
01:34:48
◼
►
And so DOS built up a huge user base,
01:34:50
◼
►
built up a huge amount of software,
01:34:51
◼
►
built up developers, the entire ecosystem
01:34:53
◼
►
before the Mac even launched.
01:34:55
◼
►
Like the Mac never had a chance relative to IBM PCs
01:35:00
◼
►
and it turned out that adding a Windows GUI,
01:35:02
◼
►
it was a feature.
01:35:04
◼
►
Like obviously it was a feature that changed the world,
01:35:07
◼
►
but it was still a feature.
01:35:08
◼
►
It didn't change the way the business model worked.
01:35:10
◼
►
and to say that Apple lost because they were closed
01:35:14
◼
►
and Microsoft is open is to utterly and completely
01:35:16
◼
►
miss the point and it's so damaging,
01:35:18
◼
►
not just because it misses the point,
01:35:20
◼
►
but also the only reason Apple succeeded
01:35:23
◼
►
was because they were closed.
01:35:25
◼
►
When Apple actually opened up in the 90s,
01:35:28
◼
►
it almost killed the company.
01:35:30
◼
►
Being closed made them a viable company
01:35:32
◼
►
in the midst of sort of the Microsoft dominance.
01:35:35
◼
►
>> I think you would agree with this.
01:35:36
◼
►
I've written, this is a topic we've both written about
01:35:39
◼
►
I love it, but and it's so doesn't matter how much we write we could write about it every day for the rest of world
01:35:45
◼
►
And it's not gonna change the perception of everybody who there's no way you're gonna shake people off that open and closed argument
01:35:50
◼
►
But the one thing that I believe firmly was that and and me personally I was I've all I to this day
01:35:58
◼
►
I'm repulsed by Windows, but especially in that in like the late 80s and there throughout the whole 90s
01:36:04
◼
►
I thought Windows 95 was garbage
01:36:06
◼
►
I agreed it looked better than Windows 3.1, but I still didn't think it looked good.
01:36:11
◼
►
And just the way that it was built off DOS and you still had like a stupid C drive and
01:36:17
◼
►
all the ridiculous file name restrictions, blah, blah.
01:36:20
◼
►
I mean, the thousand, thousand things that were ungodly because of the way that it was
01:36:25
◼
►
built off DOS.
01:36:26
◼
►
But I also firmly believe that business-wise, if Windows, like to make Windows actually
01:36:32
◼
►
be good, it couldn't have been built on top of DOS.
01:36:36
◼
►
would have needed to have been an all new operating system.
01:36:39
◼
►
And if they had done that and done a graceful job and made something like, let's say, that
01:36:44
◼
►
was at least as elegant and self-contained as the Macintosh, I don't think it would have
01:36:49
◼
►
… I think it would have failed.
01:36:51
◼
►
Because it was the fact that Windows built on top of DOS that made it palatable to the
01:37:02
◼
►
people in IT.
01:37:03
◼
►
Because I remember the time that the mentality of the people who I knew who were PC
01:37:08
◼
►
enthusiasts and would it be the type of people who would be making these decisions at a business or a company is
01:37:13
◼
►
They might think well, this is great because you know these people who are confused by DOS
01:37:19
◼
►
They can run windows and they can get this gooey thing
01:37:22
◼
►
But I'm not you know
01:37:23
◼
►
Their machines still booted into DOS and they only ran windows when they typed win at the command prompt
01:37:29
◼
►
You know they didn't have their machine set up to boot into windows their machines booted into DOS
01:37:33
◼
►
because they were quote-unquote real computer users and
01:37:37
◼
►
If they would have had to buy a different machine and
01:37:41
◼
►
Run an incompatible operating system to get the GUI they would they wouldn't have bought into it
01:37:46
◼
►
It was the whole reason they they scoffed at the Mac
01:37:48
◼
►
Yeah with your you one you're completely right to the other thing is you know
01:37:55
◼
►
There was lots of software written for DOS and it needed to be able to run and and I would go further than you
01:38:01
◼
►
it's not just that it would have failed because
01:38:03
◼
►
because, but it would have failed because Microsoft was fundamentally unsuited to write
01:38:09
◼
►
a graceful, beautiful computer that was easy to use.
01:38:13
◼
►
That's not at all a criticism.
01:38:16
◼
►
The foundation of Microsoft is responding and hustling to give consumers exactly what
01:38:22
◼
►
Bill Gates and Paul Allen started a company in New Mexico because they wanted, basically
01:38:27
◼
►
someone wanted to write a basic compiler and they said, "Oh, we got one.
01:38:30
◼
►
We'll write it."
01:38:31
◼
►
and they said, "Okay, you give it to us,"
01:38:33
◼
►
and they hadn't written it yet.
01:38:34
◼
►
They had to go and write it.
01:38:36
◼
►
And same thing with IBM.
01:38:38
◼
►
Microsoft won the IBM contract for an operating system
01:38:40
◼
►
without having an operating system.
01:38:42
◼
►
They actually bought DOS from a company called
01:38:44
◼
►
Seattle Computer Company or something like that,
01:38:46
◼
►
renamed it to MS-DOS, and then gave it to IBM.
01:38:50
◼
►
And again, it's easy to sit here from a product perspective
01:38:53
◼
►
and an Apple perspective and criticize that and mock it.
01:38:56
◼
►
You know what, there are all kinds of ways
01:38:58
◼
►
to build companies, and Microsoft from the beginning
01:39:00
◼
►
has given customers exactly what they want,
01:39:02
◼
►
for better or worse.
01:39:03
◼
►
And they have made a whole lot of money doing it
01:39:06
◼
►
and enabled a whole lot of things.
01:39:07
◼
►
And implied in that is, you know,
01:39:10
◼
►
you're gonna layer a GUI on top of a operating system
01:39:13
◼
►
that you bought from someone else
01:39:14
◼
►
and is a mishmash and stuff,
01:39:16
◼
►
and it's gonna be clunky and hard to use.
01:39:18
◼
►
But you know what?
01:39:19
◼
►
It got the job done.
01:39:20
◼
►
And you know, Mike, this is the mistake,
01:39:24
◼
►
huge mistake they made with the phone.
01:39:25
◼
►
They just wanted to come and be like,
01:39:26
◼
►
oh yeah, we're gonna compete with Apple
01:39:28
◼
►
on the user experience.
01:39:29
◼
►
No you're not, you have 30 years of papering over,
01:39:33
◼
►
glommed together crap because it's what the customer wants.
01:39:37
◼
►
You're not gonna suddenly develop the skills and mentality
01:39:40
◼
►
to build a beautiful, easy to use operating system, right?
01:39:44
◼
►
I mean, it blows my mind that Windows Phone
01:39:47
◼
►
had far worse support for enterprise features
01:39:50
◼
►
than the iPhone did from the day it launched
01:39:52
◼
►
until the day it went out of business.
01:39:53
◼
►
Like, it's like they were crazy, they totally forgot.
01:39:56
◼
►
And this was Balmer's, one of his biggest mistakes.
01:39:58
◼
►
I mean, he had a whole bunch of them,
01:39:59
◼
►
but he completely forgot, he got so wrapped up
01:40:02
◼
►
in Microsoft being big and powerful,
01:40:04
◼
►
and completely forgot the nature of the company
01:40:07
◼
►
and what they were actually good at.
01:40:08
◼
►
And to the extent that Adala has been successful,
01:40:10
◼
►
he's been phenomenally successful,
01:40:12
◼
►
it's been in going back to and embracing that Microsoft,
01:40:16
◼
►
what they are good at.
01:40:17
◼
►
And you know what, they go to enterprise customers,
01:40:19
◼
►
like, we will help you, we'll go to the cloud with you,
01:40:20
◼
►
we'll have a hybrid environment,
01:40:21
◼
►
you can run some of your stuff on your on-premise,
01:40:23
◼
►
or you're running some of your stuff in the cloud,
01:40:25
◼
►
and it's gonna be a big mess, and it's gonna be messy,
01:40:26
◼
►
but we'll be messy together.
01:40:27
◼
►
And they're being extremely successful doing it,
01:40:30
◼
►
because that's what Microsoft does.
01:40:32
◼
►
And anyhow, sorry, that was a rant.
01:40:35
◼
►
But I completely agree with you that if Microsoft
01:40:37
◼
►
tried to compete with a Mac in a user experience perspective,
01:40:41
◼
►
they would have failed completely
01:40:42
◼
►
for all kinds of reasons.
01:40:44
◼
►
I think that complaining about Microsoft, especially Bill
01:40:47
◼
►
Gates era of Microsoft not producing elegant Mac
01:40:54
◼
►
caliber elegance
01:40:56
◼
►
Intuitive software would be like complaining that you know you just went in the butcher shop and the guy
01:41:02
◼
►
Here's a guy who's supposed to be a professional and is wearing a smock covered with blood
01:41:06
◼
►
You know it's like that's not who they are you know
01:41:10
◼
►
I mean like Microsoft is the butcher who's you know is to get their hands are dirty and their their work clothes are covered with blood
01:41:17
◼
►
You know and they got the job done right and then them you know trying to make Windows Phone was them like you know after
01:41:24
◼
►
doing that, that's their expertise, that's who they are.
01:41:26
◼
►
And then they're like, "I'm gonna be on the cover of GQ."
01:41:28
◼
►
And it's like, "No, you're not!"
01:41:31
◼
►
You are not suddenly gonna become a sharp, snappy dresser.
01:41:35
◼
►
- Right, and that's the thing with Apple.
01:41:37
◼
►
Apple, the key to Apple coming back
01:41:40
◼
►
is not Steve Jobs' genius directly.
01:41:44
◼
►
What was key was the shift in the market
01:41:47
◼
►
to the consumer market.
01:41:48
◼
►
Because the thing is, Jobs was always a consumer guy.
01:41:51
◼
►
So Mac was a consumer product.
01:41:53
◼
►
The problem is the Mac was a consumer product in a world where only businesses bought computers.
01:41:57
◼
►
The big difference for the iPhone relative to the Mac is not open versus closed.
01:42:02
◼
►
It's that by 2007, the consumer market mattered far more than the business market, was far
01:42:08
◼
►
larger and Apple had always been the right company for that market.
01:42:12
◼
►
They were just 30 years too early.
01:42:15
◼
►
I agree completely.
01:42:17
◼
►
I don't know if we've talked about this before, but I love talking about this.
01:42:20
◼
►
I agree completely, and I think even Steve Jobs himself overlooked that aspect.
01:42:29
◼
►
And if, you know, that, that it, you know, and I think that that's why the Mac in the
01:42:38
◼
►
first two years was sort of problematic for Apple because it wasn't a failure, but it
01:42:43
◼
►
wasn't the success that they had envisioned.
01:42:46
◼
►
And I think that the success they'd envisioned
01:42:49
◼
►
was that they themselves knew how amazing it was,
01:42:53
◼
►
both compared to everything else on the market
01:42:56
◼
►
and just in and of itself how successful they were
01:42:59
◼
►
at the hardware, at the software, just everything about it,
01:43:03
◼
►
that they were, you know, I think they were blinded
01:43:07
◼
►
by how can, you know, and even the slogan,
01:43:09
◼
►
the computer for the rest of us.
01:43:11
◼
►
- There was no rest of us.
01:43:12
◼
►
- Right, there was no rest of us.
01:43:13
◼
►
There was nothing for them to do.
01:43:14
◼
►
It would have been the computer.
01:43:16
◼
►
And the things that were good about the Mac in 1984
01:43:21
◼
►
are, if you just pick out a bunch of adjectives,
01:43:26
◼
►
there, those, I would wager that 98% of those adjectives
01:43:30
◼
►
apply to the iPhone in 2007.
01:43:33
◼
►
Like, they're all the things that made, you know,
01:43:37
◼
►
kindred spirits, same cultural DNA, same priorities.
01:43:43
◼
►
It's just that the difference wasn't that one was more elegant or more ahead of the
01:43:48
◼
►
competition, years ahead of the competition, and sweated more details and more pixel by
01:43:56
◼
►
pixel precision of how far away should these things be and all of that.
01:44:02
◼
►
Both were the same way.
01:44:03
◼
►
The difference wasn't that one was better than the other.
01:44:05
◼
►
The difference was that in 2007, there was a tremendous reason for anybody and everybody
01:44:11
◼
►
to want to have an iPhone and there were things they would find it very useful for every single
01:44:15
◼
►
day and in 1984 that just wasn't true of a personal computer.
01:44:21
◼
►
It's spot on.
01:44:22
◼
►
It really is the case.
01:44:24
◼
►
The Mac versus Windows really is like the iPhone versus Android in every respect.
01:44:30
◼
►
It's the same in terms of market share.
01:44:32
◼
►
The iPhone is a little bigger than the Mac even today, but it's still only like 10 or
01:44:38
◼
►
12% worldwide.
01:44:39
◼
►
It's really quite small relative to Android.
01:44:41
◼
►
And it's the same from the user experience.
01:44:44
◼
►
Windows has some nice features.
01:44:45
◼
►
Android has some nice features.
01:44:46
◼
►
I've used both.
01:44:47
◼
►
I've worked at Microsoft.
01:44:48
◼
►
I use it every day.
01:44:50
◼
►
I've said before, I'd actually be fine using Windows every day.
01:44:52
◼
►
It's the third party app system that is the problem, which
01:44:55
◼
►
blows people's mind because they associate apps
01:44:57
◼
►
being with Windows.
01:44:59
◼
►
But it's the details.
01:45:03
◼
►
It's the ease of use.
01:45:04
◼
►
It's the scrolling.
01:45:05
◼
►
It's all the stuff that you can't put on a spreadsheet,
01:45:09
◼
►
and you can't measure, and you can't put in your
01:45:12
◼
►
sort of calculation about, oh, it's now good enough,
01:45:14
◼
►
so what's gonna matter now is price,
01:45:16
◼
►
because people can feel it and use it,
01:45:19
◼
►
and that matters, again, it matters when the buyer
01:45:22
◼
►
is the user, which is the case in the consumer market,
01:45:25
◼
►
and Apple's just found the right market.
01:45:27
◼
►
- Right, and I think in hindsight, too,
01:45:29
◼
►
it's exactly why the entire, the entirety of the existence
01:45:34
◼
►
of Next was effectively just an exile.
01:45:39
◼
►
They were just lost in the weeds in terms of ever
01:45:42
◼
►
having any hope of getting any traction whatsoever
01:45:45
◼
►
because they were building these--
01:45:46
◼
►
- It was the Mac 2.0.
01:45:49
◼
►
There was no lesson learned about why the Mac failed.
01:45:51
◼
►
- Except by pricing it the way they did
01:45:54
◼
►
and they made it a way more amazing computer.
01:45:58
◼
►
But initially it was targeted at academia.
01:46:03
◼
►
- Well how the hell did they ever think
01:46:04
◼
►
that was gonna be a big enough market
01:46:07
◼
►
to build a successful computer
01:46:08
◼
►
by only selling it to universities,
01:46:11
◼
►
computer science departments?
01:46:13
◼
►
I mean it's kinda crazy.
01:46:14
◼
►
I mean I know that--
01:46:16
◼
►
- Jobs just wanted to make the best possible computer.
01:46:19
◼
►
And so he was gonna find
01:46:22
◼
►
that was the justification for doing it.
01:46:24
◼
►
And that's the thing why you have to keep the market in mind.
01:46:28
◼
►
Again, Jobs didn't change from that perspective.
01:46:31
◼
►
When he made the phone,
01:46:32
◼
►
He wanted to make the best possible phone.
01:46:33
◼
►
It's not like he said, "Oh, now the consumer market's ready.
01:46:35
◼
►
Let's do it."
01:46:36
◼
►
No, he just wanted, like, Apple has just always wanted
01:46:39
◼
►
to make the best possible computers,
01:46:40
◼
►
and those computers have shrunken in size over time,
01:46:43
◼
►
and the market has come to Apple much more
01:46:45
◼
►
than Apple has sort of gone to the market.
01:46:49
◼
►
All right, let me take a break here
01:46:50
◼
►
and thank our third and final sponsor of this episode.
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It's our friends at Casper.
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I don't know what kind of mattresses we had before, but everybody likes them better than
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Like and if I wake up and I'm sleeping on my back, I have to like, you know, every time
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I wake up, you know, whether it's to go to the bathroom or just, you just wake up for
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There's one more thing that Casper wanted me to tell you and I don't mind telling you.
01:50:25
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I'm not scared of the competition.
01:50:29
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But after you're done listening to this episode, sponsored by Casper, you can check out the
01:50:34
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new Casper the Podcast, sponsored by Casper.
01:50:39
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That's the name of their podcast.
01:50:40
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Casper the Podcast, sponsored by Casper.
01:50:43
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It's an entire podcast about Casper, sponsored by Casper.
01:50:48
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It's very meta.
01:50:51
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I'm intrigued by this.
01:50:52
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I can't imagine what the hell it's about.
01:50:54
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So I have to say I'm going to give it a listen.
01:50:56
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It's available now on Apple Podcasts, SoundCloud, Stitcher, and anywhere else where you listen
01:51:02
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to podcasts.
01:51:04
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I'm damn curious about that.
01:51:06
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And the only thing I hope, I just hope it doesn't mean that they're gonna stop sponsoring
01:51:10
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other podcasts.
01:51:11
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But I'll check it out.
01:51:12
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Casper the podcast, sponsored by Casper.
01:51:16
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I wish they would have asked me advice on the title of their podcast.
01:51:22
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It's a little bit of a mouthful.
01:51:25
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What else do we have to talk about?
01:51:26
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We've got rolling out of these quarterly results.
01:51:30
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You wrote about this.
01:51:32
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Everybody's talking about this.
01:51:33
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Who's going to be the first trillion dollar company?
01:51:35
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And what do we mean by that?
01:51:39
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Oh, sorry, I was muted. I just had the world's best explanation of market cap. But alas,
01:51:46
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gone to history. No, basically how many shares you have times the share price. That's your
01:51:51
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market cap, how much your company is worth.
01:51:52
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Right. So you couldn't actually use it. In theory, it would be the price you'd have to
01:51:56
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pay to buy every share of the company. But that's not possible. By the time you start
01:52:03
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buying this, nobody's going to buy every share of Apple.
01:52:08
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It's theoretically possible.
01:52:09
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Theoretically possible, but that's the price you would pay number of shares outstanding times the current price. That's your market cap
01:52:15
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So in other words what the company's worth and there's a couple of the who are the companies who are in the running for this
01:52:20
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It's the they're all fairly obvious
01:52:23
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Well, I mean this is the will actually actually get the updated numbers because Apple's share price was was up a lot today a lot
01:52:30
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today five percent real quick and
01:52:32
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On a day when the market was literally like dead even at least last I checked
01:52:36
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It was a right at like zero for this and p500. We got apples tops a second is
01:52:42
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Amazon I think Microsoft is now slipped into third Microsoft and Google are very very close Microsoft and Google
01:52:50
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Yeah, Microsoft has been they passed Google a few weeks ago
01:52:52
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Which is which is interesting and then in fifth place. Oh, I got it. Yes. So the big five Apple is now at
01:52:59
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894 billion dollars Amazon 761 billion
01:53:06
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Green on my chart here is Microsoft at 716 billion,
01:53:10
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Google at 712, I am ignoring rounding here.
01:53:13
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And Facebook is at 508.
01:53:15
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What's interesting is that Facebook and Amazon
01:53:18
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in last fall were about the same price.
01:53:21
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They were both worth about $520 billion.
01:53:25
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Facebook is slightly down since then,
01:53:27
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and Amazon has increased by 50%.
01:53:29
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- Well, no, and if you look at your graph,
01:53:32
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You go back to, all the way back to Facebook's IPO, really,
01:53:37
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they tracked with Amazon very closely,
01:53:40
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where for the first year or so, they were under Amazon.
01:53:44
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And then starting in 2014, they crossed paths,
01:53:47
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and then they actually surpassed Amazon, but not by a lot.
01:53:50
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And then for the most part, throughout 2016 and 2017--
01:53:55
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- To basically the end of 2017.
01:53:59
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- Yeah, they were effectively,
01:54:01
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I mean we're talking about like the just looking at this graph clearly the type of thing where like one day's bad news
01:54:06
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You know like Jeff Jeff Bezos has a hangnail
01:54:09
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Could you know could alter it where they were dead even and then all of a sudden? Holy hell they they're separated by a lot now
01:54:17
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Yeah, two hundred and two hundred sixty billion dollars, which you know
01:54:22
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The no one knows anything is probably part of the answer and it's all a bit of a power game, right?
01:54:28
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I mean, it doesn't really matter.
01:54:30
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It's kind of breaking rights more than anything, and who's actually doing the breaking, other
01:54:33
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than fans, as it were.
01:54:36
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But I thought it was a useful ... The reason why I thought it was interesting to look at
01:54:39
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it from this perspective is, one, Apple and Amazon are the top two, and I wanted to kind
01:54:45
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of draw out a point about how these companies are similar.
01:54:48
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But two, the fact that a round number, $1 trillion market cap, it doesn't really mean
01:54:55
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It's kind of irrational.
01:54:56
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Yet, we attach all kinds of importance to it.
01:54:57
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I think gets at the broader point about the consumer market that we talked about previously,
01:55:03
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People care about silly stuff, and quote unquote, "silly stuff."
01:55:08
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Well, and like you said, it's like you said, is it really different if you're worth a billion
01:55:11
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or if you're worth 999 billion?
01:55:17
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But yeah, it doesn't really matter, but we think it matters.
01:55:23
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matter if your phone doesn't scroll absolutely buttery smooth? It doesn't actually matter.
01:55:29
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You can still see the same content, you know what I mean? You've had this debate a million
01:55:34
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times with Android fans or Windows fans. Does that stuff actually matter?
01:55:38
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That was kind of...
01:55:39
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I'll tie it back.
01:55:40
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I'll tie it back to the opening of the show. Would it really have been any less amazing
01:55:47
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athletically if Wilt Chamberlain had scored 98 points in an NBA basketball game?
01:55:53
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No, it would have still been as
01:55:57
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not, you know, at least 98% as much of
01:56:00
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unbelievable, it doesn't seem mathematically possible achievement, but guess what?
01:56:06
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We wouldn't talk about it as much because he scored a hundred points in an NBA basketball game, right? Those,
01:56:12
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Right those two are 99 points right if he died 99 points it it would not have been as special
01:56:18
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Yeah, I mean Russell Westwick basically won the MVP last year because he averaged a triple-double which is a total sort of like meaningless
01:56:25
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stat in the grand scheme of things and I think it was a
01:56:28
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You shouldn't have won it, but you know it. It's a great story, right?
01:56:31
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It's a it's a great story and stories matter and humans like humans run on stories
01:56:37
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I look at my own site, the articles that often resonate are not the ones with the brilliant
01:56:44
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analysis or something clever.
01:56:47
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It's the ones that tell a story.
01:56:50
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That matters in a way that people know it implicitly, but they have a very difficult
01:56:57
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time articulating that.
01:56:59
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I think it's in the software to talk about disruption in analyzing companies.
01:57:05
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If you're selling to consumers, there's so much that goes into it that it doesn't go
01:57:10
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on a spreadsheet, and that sort of stuff matters.
01:57:13
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►
Anyhow, so the point of this article was, these companies, Apple and Amazon, are really
01:57:20
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polar opposites.
01:57:21
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►
Everything about them is different.
01:57:23
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►
I mentioned the Fire Phone before.
01:57:26
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It was predictable that it was a failure because Amazon is even more extreme of a service company
01:57:32
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than Apple is a product company, if that's even possible.
01:57:34
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Well, let me hear it.
01:57:35
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I'm just going to read your words from today's Daily Update, because I think this is perfect.
01:57:41
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Here's what you said.
01:57:42
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"I mean it when I say these companies are the complete opposite.
01:57:44
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Apple sells products it makes.
01:57:46
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Amazon sells products made by anyone and everyone.
01:57:49
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Apple brags about focus.
01:57:51
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Amazon calls itself the everything store.
01:57:53
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Apple is a product company that struggles at services.
01:57:56
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Amazon is a services company that struggles at product.
01:57:59
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Apple has the highest margins and profits in the world.
01:58:01
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Amazon brags that others' margin is their opportunity and until recently barely registered
01:58:07
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any profits at all.
01:58:09
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And underlying all of this, Apple is an extreme example of a functional organization and Amazon
01:58:14
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is an extreme example of a divisional one.
01:58:17
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I mean, that's perfect.
01:58:18
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I mean, I, you know, you're never going to come out with a better thing like that, speaking
01:58:22
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►
here extemporaneously on the podcast.
01:58:24
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So I've just got to say it right there.
01:58:25
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I thought that was my favorite paragraph I've read in a while.
01:58:28
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Because that is...
01:58:29
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Well, thank you.
01:58:30
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spot on though. They really are opposites. Yeah, and it gets back to the Microsoft point,
01:58:37
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right? There's no one way to succeed in business. And I think it's easy for Apple fans to fall
01:58:44
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into the lens of everything should be like Apple because Apple is super successful.
01:58:47
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When the reality is, is most people should not be like Apple because what Apple does is really
01:58:52
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difficult and hard to accomplish and has so much that goes into it. I think I've mentioned this on
01:58:57
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►
on the podcast previously, but I was talking to a Windows engineer back when I was at Microsoft
01:59:03
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►
about why, again, I always mention the Android scrolling thing because it's my single least
01:59:07
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►
favorite thing about Android and I don't want to hear about it even though the latest phones
01:59:10
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►
still have problems.
01:59:12
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►
But I was complaining about it way back then.
01:59:14
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►
I'm like, "Why is it that Windows phone can come out in V1, it has good scrolling and
01:59:19
◼
►
iPhone obviously is amazing and the Android one is so bad?"
01:59:22
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►
And he went into some technical stuff about some of the Android implementation details
01:59:25
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►
and the, wow, it's running a virtual layer on and stuff.
01:59:28
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►
But he's like, honestly, the real answer is,
01:59:31
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►
at the end of the day, Microsoft and Apple
01:59:34
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►
have been writing graphics drivers for 30 years,
01:59:36
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►
and Google has been writing them for three years.
01:59:38
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►
He's like, there's just stuff you learn that pays off,
01:59:43
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►
and certainly that goes into all sorts of Apple's advantages.
01:59:47
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►
But again, that's not the only way to succeed,
01:59:50
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►
and heaven knows, having great scrolling
01:59:53
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►
is not the only way to succeed in the phone market,
01:59:54
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►
as Google sort of clearly demonstrated.
01:59:56
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►
And it's useful to think about these two companies
01:59:59
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►
in that context.
02:00:00
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►
Like, there's no one right way to do it.
02:00:02
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►
- Yeah, that's very true.
02:00:05
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►
That's very true.
02:00:06
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►
- I cast myself very far afield with that anecdote,
02:00:09
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►
but hopefully you came back in.
02:00:10
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►
But I think, what was interesting though,
02:00:13
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about these two companies is, you know,
02:00:14
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►
both are really fanatical from sort of the top down
02:00:19
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►
about emphasizing that they're focused on the end user,
02:00:23
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►
on the customer.
02:00:24
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►
and what makes the customer happy.
02:00:25
◼
►
And the reason why I think that's interesting was,
02:00:29
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►
one, it's always been striking
02:00:31
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►
that both would speak the same language,
02:00:33
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►
yet go about their business so completely differently.
02:00:36
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►
But two, like I said,
02:00:39
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►
I like to think about this sort of disruption thing.
02:00:41
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►
And I wrote that article around the iPhone 5C
02:00:44
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►
that was saying why Apple would not be disrupted.
02:00:46
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►
And my take there was,
02:00:48
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►
if you're focused on the user experience,
02:00:50
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►
on making something that's great to use,
02:00:52
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►
The great thing about it is you're never going to perfect it.
02:00:56
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►
Nothing is ever going to be perfect.
02:00:58
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►
- Or good enough.
02:01:02
◼
►
Yeah, there is no good enough when it comes to
02:01:04
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►
the experience of using something.
02:01:06
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►
Good enough is like a disruption term.
02:01:07
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►
And there's good enough and overshoot.
02:01:10
◼
►
This idea that the incumbent overshoots what customers want
02:01:13
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►
and customers stop caring about that feature
02:01:16
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►
and they start focusing on other things like price.
02:01:18
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►
But you can't overshoot how great it is to use something.
02:01:22
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►
You're not like, "Oh, this phone is too fun to use.
02:01:24
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►
I want to get a different one."
02:01:26
◼
►
And it's as you point out, you quote from, I forget if it was Bezos shareholder letter
02:01:31
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►
this year or his original one that he always reprints from 1997.
02:01:36
◼
►
But one of the great things about customers is they're never fully satisfied because once
02:01:42
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►
you've delighted them with two day delivery, for example, for free, and they're like, "Holy
02:01:50
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►
I just ordered this two days ago and I didn't pay anything extra."
02:01:51
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►
Ding-dong here it is at my door
02:01:53
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►
They're amazed and they're happy and they think that's this Amazon is great
02:01:56
◼
►
And then like by the time the third box arrives like that they expected two days, right?
02:02:00
◼
►
We've showed up at 7 p.m. Why wasn't it here at 4 p.m.
02:02:03
◼
►
And then you've got to do one day delivery and now they've got to get same-day delivery and to get you know
02:02:09
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►
the wow factor in
02:02:11
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►
That you know you you get you know
02:02:13
◼
►
Bezos emphasize it but it's true and everybody knows it should we get used to everything right? I mean up
02:02:19
◼
►
Are you amazed that you get to?
02:02:21
◼
►
Go to the bathroom and indoors with a electric light electric light over your head
02:02:31
◼
►
Water system where you can hit a button or pull a dial and the waist just goes away
02:02:36
◼
►
Are you amazed by that? No, we're talking about we're talking about calling home, right? Like I
02:02:41
◼
►
Started this call to be complaining about Skype as usual within with 15 years ago
02:02:47
◼
►
I was standing at a payphone trying to call home using a calling card, right? I mean,
02:02:51
◼
►
it's so true. And that was sort of the key addition. That was the point of this article.
02:02:55
◼
►
I wanted to sort of go back to that article I wrote five years ago. And it's like, you know,
02:03:00
◼
►
I actually didn't have this quite right. It's not just that a user experience can never ... Because
02:03:04
◼
►
I always thought about it as like you approach a perfect user experience, but you can never get
02:03:08
◼
►
there. But actually, it's different. The consumer expectations, like the phrase moving the goal
02:03:14
◼
►
Go-posts are constantly changing.
02:03:17
◼
►
What is great today is totally blase tomorrow.
02:03:20
◼
►
It follows that if your business is predicated not on a product, and this is where Apple
02:03:28
◼
►
arguably went wrong with the ... We talked about it earlier with the airport.
02:03:33
◼
►
If your focus is not the product, but on the user, on making them happy, meeting their
02:03:40
◼
►
needs, and you're able to let go of the means by which you do it and keep that as you're
02:03:44
◼
►
or North Star, that is the best possible way to build a long-term sustainable business.
02:03:49
◼
►
Because it's like having, it's like those Greyhound races where they have the bone going
02:03:54
◼
►
around and they're all chasing it, right?
02:03:56
◼
►
And you never catch it.
02:03:58
◼
►
You're never going to catch it.
02:04:00
◼
►
And from a business perspective, that's great because to achieve your goal is often the
02:04:05
◼
►
worst thing that can happen to you as a company.
02:04:07
◼
►
Because then you're like, "Okay, what's next?"
02:04:10
◼
►
And that's never gonna happen if your goal is making people happy on a consistent basis.
02:04:15
◼
►
Yeah, exactly.
02:04:16
◼
►
I mean, just people, everybody listening to us talk.
02:04:19
◼
►
I mean, the average episode of the talk show, I think, is somewhere over 100 megabytes.
02:04:25
◼
►
And yes, I could, if I really were constrained, I could, you know, and I were doing this 15
02:04:29
◼
►
years ago, I'd use a lower bit rate.
02:04:32
◼
►
But whatever size I would have got to where we were still, it sounded decent enough that
02:04:36
◼
►
people wouldn't mind listening to us.
02:04:39
◼
►
big that MP3 file is, Times, how many people download this show, it would have bankrupted
02:04:47
◼
►
I don't know, 15 years ago when I started Daring Viable, there was no way for someone
02:04:52
◼
►
like me to host a podcast.
02:04:54
◼
►
It wasn't possible.
02:04:57
◼
►
That's just 15 years.
02:04:58
◼
►
Yeah, and it's like this with everything.
02:05:01
◼
►
You look at the phone and there's complaints about, "Oh, portrait mode is kind of lame.
02:05:07
◼
►
You have weird artifacts in your picture."
02:05:09
◼
►
It's like, one, you're taking a picture on your phone.
02:05:11
◼
►
Two, it looks amazing.
02:05:13
◼
►
Three, the computer is simulating thousands of dollars
02:05:17
◼
►
worth of equipment and doing a passive challenge.
02:05:19
◼
►
- Yeah, it looks like terrible.
02:05:20
◼
►
It looks like standing here, whatever.
02:05:22
◼
►
- But it's a great thing.
02:05:24
◼
►
And honestly, I mentioned this,
02:05:27
◼
►
I don't think in this article, but in Daily Update,
02:05:28
◼
►
there is a very, that phrase about consumers
02:05:31
◼
►
being divinely discontent is a very inherently optimistic
02:05:36
◼
►
sort of phrase about humanity in general,
02:05:38
◼
►
because you think about automation coming along,
02:05:41
◼
►
and people are so worried about people losing their jobs
02:05:43
◼
►
and computers taking over.
02:05:44
◼
►
Well, if you look back, you had the same concerns
02:05:47
◼
►
with the agricultural revolution,
02:05:48
◼
►
the same concerns with the industrial revolution.
02:05:50
◼
►
And not to say the transition wasn't painful and difficult,
02:05:53
◼
►
and it was, and there were wars,
02:05:55
◼
►
and it was terrible and awful.
02:05:56
◼
►
So I'm not at all overlooking that,
02:06:00
◼
►
and I think we should take that to heart
02:06:02
◼
►
when we think about the internet revolution, what's happening.
02:06:05
◼
►
But if you zoom out, like you and I,
02:06:08
◼
►
you are getting paid for this podcast,
02:06:10
◼
►
and I get paid to write these articles,
02:06:14
◼
►
and those jobs didn't exist, and yeah,
02:06:16
◼
►
maybe we are on the sort of the cutting edge
02:06:19
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of new jobs enabled by the internet,
02:06:21
◼
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but you look around you at the next 100 people
02:06:25
◼
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you meet on the street, how many of them are doing jobs
02:06:27
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that existed in any shape, way, or form 100 years ago?
02:06:29
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And why, because humans are divinely discontent.
02:06:33
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►
We're always figuring out problems and ways to fix them.
02:06:35
◼
►
Right, and both, I think your key insight in that update is that in their own ways,
02:06:40
◼
►
and they are different ways, but in their own ways, Amazon and Apple at their fundamental
02:06:44
◼
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level are both keyed in to take advantage of that and to push the limits of, you know,
02:06:51
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to push that ahead.
02:06:54
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►
You know, I was just talking to somebody, a couple guys, Glenn Fleischman and a couple
02:07:02
◼
►
of others about the original, I forget what we were reminiscing about on Twitter, but
02:07:06
◼
►
about the original iPad event and a bunch of us were there in the hands-on area until
02:07:14
◼
►
Apple very politely, like 90 minutes after it opened up, were like, "Hey, guys, we don't
02:07:20
◼
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want to kick you out, but we're kicking you out."
02:07:22
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►
We couldn't stop playing with it.
02:07:24
◼
►
And none of us were on the, at that time in 2010, were on the review.
02:07:30
◼
►
That was still back in 2010 when Walt Mossberg and David Pogue and Ed Beg at USA Today were
02:07:36
◼
►
like the only three people who got review units.
02:07:40
◼
►
So we didn't get to leave with one.
02:07:41
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►
We had to wait until they went on sale and buy one and wait until it showed up.
02:07:44
◼
►
So we wanted to play with it.
02:07:46
◼
►
And the thing I was so amazed about was just how gorgeous the display was.
02:07:50
◼
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I was just like, I'd never seen a 10-ish inch display that was so beautiful and that the
02:07:58
◼
►
pixels seemed so small and the color was so bright and it was like it was definitely a
02:08:05
◼
►
better display than any MacBook display at the time. It was just better. Those displays
02:08:12
◼
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Yeah, that's because that was pre-retinol. So there was no, even though that wasn't retinol,
02:08:16
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there was no comparison.
02:08:17
◼
►
It looks terrible now. It looks like it's broken because it's not retina. Apple has
02:08:23
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►
is keyed in on that, Amazon is keyed in on that.
02:08:26
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►
The thing is, and in both of those ways,
02:08:28
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►
they're aligned with their customers.
02:08:31
◼
►
All of the ways that Apple is pushing ahead
02:08:35
◼
►
to make things nicer, experience on their products,
02:08:39
◼
►
is about making their customers happier
02:08:41
◼
►
in all of the ways that Amazon is focused on
02:08:43
◼
►
getting better service and providing better products
02:08:48
◼
►
and more products and faster shipping
02:08:51
◼
►
and getting into groceries with the Whole Foods
02:08:54
◼
►
is all about making their customers happier.
02:08:55
◼
►
They're just in perfect alignment with that.
02:08:58
◼
►
And with Facebook and Google,
02:09:01
◼
►
and you know, Microsoft is sort of the wild card, right?
02:09:05
◼
►
Because they're just sort of,
02:09:06
◼
►
they're like, your description is that
02:09:07
◼
►
they are an enterprise company now.
02:09:09
◼
►
And so they're the odd one out of all five.
02:09:14
◼
►
But Facebook and Google are effectively
02:09:15
◼
►
in the same business, selling ads targeted
02:09:19
◼
►
to what they know about the people using their products.
02:09:24
◼
►
And in a lot of ways, their business is not aligned
02:09:28
◼
►
with making their customers ever happier
02:09:30
◼
►
because Apple only makes money
02:09:33
◼
►
when people buy more stuff from Apple.
02:09:35
◼
►
And so they're only buying, you know,
02:09:37
◼
►
the more money they make from John Gruber,
02:09:40
◼
►
they're not doing anything that annoys me,
02:09:41
◼
►
but to make more money from me,
02:09:43
◼
►
Google has to show me more ads,
02:09:47
◼
►
possibly ever more intrusive ads that freak me out because how do you know that I was
02:09:51
◼
►
looking for that, et cetera, et cetera. It's not in perfect alignment with my customer
02:09:55
◼
►
satisfaction and my happiness and my pleasure with Google or Facebook.
02:10:01
◼
►
It's true though, but one thing I do push back on is the whole phrase like, "If you're
02:10:07
◼
►
not the customer, you're the product," or whatever that is.
02:10:10
◼
►
I hate it. I absolutely hate it. And I hate it because the... Let's go back to Apple
02:10:15
◼
►
on for a second. What makes this focus on the customer so powerful is not just that it keeps
02:10:20
◼
►
your business relevant in the long term in a really powerful way, but also that gives you
02:10:26
◼
►
power over your entire supply chain. In Apple, it can be the actual supply chain and components,
02:10:32
◼
►
or it could be the app store. The real reason Apple beat so big this quarter is because their
02:10:38
◼
►
service revenue was through the roof. And at the end of the day, Apple's services revenue,
02:10:43
◼
►
Well, they deserve it.
02:10:44
◼
►
It's kind of bullshit, right?
02:10:45
◼
►
Because it's all app developers, and Apple's just
02:10:47
◼
►
taking a skim off of it.
02:10:48
◼
►
Why can they do that?
02:10:49
◼
►
Because they own the customer.
02:10:51
◼
►
If those app developers want to reach the customers,
02:10:53
◼
►
they have to go through Apple, and Apple's
02:10:54
◼
►
going to take a piece of that.
02:10:56
◼
►
I mean, that's Amazon's long-term goal as well.
02:10:58
◼
►
They take a--
02:10:59
◼
►
Let me take-- sorry, go ahead.
02:10:59
◼
►
Let me take a note here.
02:11:00
◼
►
And I don't want to interrupt you.
02:11:02
◼
►
I mean, this is going to be a long side note.
02:11:05
◼
►
So maybe you better finish your thought.
02:11:07
◼
►
Well, the point, though, is there's
02:11:09
◼
►
power that comes from owning the customer relationship.
02:11:11
◼
►
And that absolutely applies to Facebook and Google.
02:11:14
◼
►
The reason they are so powerful, the reason why, you know, Google is always my favorite
02:11:19
◼
►
Like, Google, what, every single site on the internet actually goes to the effort to make
02:11:25
◼
►
their site amenable to Google.
02:11:27
◼
►
And they have like a map of their site, like that's there just for search crawlers, right,
02:11:32
◼
►
according to Google's specification.
02:11:34
◼
►
Like Google doesn't have to do any work to have every, like everyone does the work for
02:11:38
◼
►
Google to put themselves there so Google can profit.
02:11:41
◼
►
Because all the customers go to the internet via Google.
02:11:45
◼
►
Same thing with Facebook.
02:11:46
◼
►
And so there's a limit.
02:11:48
◼
►
And Facebook, for example, they stopped the number of ads that went into the newsfeed
02:11:53
◼
►
Because they were worried about the customer experience.
02:11:57
◼
►
No, not because people were paying them, but because all their power and all their profits
02:12:02
◼
►
and all the things they get from advertisers ultimately rest on the fact that they have
02:12:08
◼
►
all the customers.
02:12:09
◼
►
And so is it as aligned as an Apple Amazon model?
02:12:12
◼
►
No, it's not.
02:12:13
◼
►
But it's also not the case where they just treat people like crap because they don't
02:12:17
◼
►
need to care.
02:12:18
◼
►
They do need to care, and they do care very much.
02:12:20
◼
►
So I've ... This thought has been festering in my head for a while.
02:12:26
◼
►
And it's ... I'm always ... I know that there's people out there who think I'm always looking
02:12:32
◼
►
for ways to say good things about Apple, but I'm actually always thinking the opposite
02:12:36
◼
►
is I think, you know, I know where my biases are
02:12:40
◼
►
and I wanna defend against them.
02:12:41
◼
►
The services thing and the growing services revenue,
02:12:46
◼
►
and if you look at, you know, go to Jason Snell's
02:12:48
◼
►
sixcolors.com where he's got some,
02:12:50
◼
►
breaks down Apple's financials into graphs,
02:12:53
◼
►
which I think are very well done
02:12:55
◼
►
and really help visualize the actual data,
02:12:57
◼
►
and again, to visualize the trends.
02:13:00
◼
►
The services thing was stuck
02:13:04
◼
►
in the four billions per quarter for a long number of quarters.
02:13:08
◼
►
And it was steadily going up quarter after quarter.
02:13:11
◼
►
But in the last couple of years, it's gone on a curve.
02:13:15
◼
►
It's no longer linear.
02:13:16
◼
►
It is going upwards, and it's a curve.
02:13:19
◼
►
And it coincides with when Apple has started talking specifically
02:13:24
◼
►
about services, services, services on these quarterly calls
02:13:27
◼
►
and building it up.
02:13:29
◼
►
And they weren't wrong to do it because they were correct
02:13:33
◼
►
this was going to be a bigger part of their revenue.
02:13:38
◼
►
But listen to this.
02:13:39
◼
►
Here's a tweet from Mark Gurman yesterday.
02:13:41
◼
►
You know, in his role as a Bloomberg reporter, I guess he got to speak to Apple's CFO.
02:13:47
◼
►
Here's his tweet.
02:13:49
◼
►
And while Apple Music is all the talk, when I spoke with Apple CFO Luca Maestri this afternoon,
02:13:55
◼
►
he said that the App Store is actually the strong driver of the rapid services growth.
02:14:02
◼
►
And you, not only that, to surprise you, you sort of alluded to that a few moments ago.
02:14:06
◼
►
Well here's my sort of hmm about that.
02:14:10
◼
►
Where's the money that the app store makes coming from?
02:14:15
◼
►
I think it's games.
02:14:16
◼
►
And what type of games are they making the money from?
02:14:19
◼
►
I think a lot of it is are these games like Candy Crush.
02:14:24
◼
►
And I don't think that that is a source of revenue that Apple should be particularly
02:14:34
◼
►
I think that there's this whole sector of casual games that are, oh shit, you're gonna
02:14:42
◼
►
have to help me on this.
02:14:43
◼
►
So there's pay-
02:14:49
◼
►
So there's three types, which is, or sorry, they're free to play.
02:14:54
◼
►
both pay to win free to play are the same idea. The idea is you can pay it for free,
02:14:59
◼
►
but if you actually want to win the game, you're going to have to pay money along the
02:15:02
◼
►
way, as opposed to free to win, which you never... It's free and you can win the game
02:15:08
◼
►
without paying a dime, like Fortnite.
02:15:13
◼
►
Fortnite is a game, I wrote about it recently, my son is into it. I just saw an article in
02:15:16
◼
►
the New York Times today about how Fortnite is driving this trend of esports where people
02:15:22
◼
►
are actually like, it's like, literally, it sounds amazing, but they're rejuvenating malls
02:15:29
◼
►
and movie theaters.
02:15:30
◼
►
You know how like retail in the U.S. has gone into decline and shopping malls, a lot of
02:15:34
◼
►
shopping malls have either closed or they've like closed like the West Wing and moved everybody
02:15:40
◼
►
to the East Wing and half, they're reopening the malls to build theaters where people can
02:15:46
◼
►
watch people play video games and the leading game is Fortnite.
02:15:51
◼
►
And if you had told me this a year ago, I would have rolled my eyes, but I really, I
02:15:55
◼
►
don't play Fortnite.
02:15:56
◼
►
I've never, I haven't played it for a moment.
02:15:58
◼
►
But I've spent, not hours, but well over an hour in the aggregate watching my son play,
02:16:05
◼
►
and I enjoy it.
02:16:06
◼
►
I enjoy watching him play the game.
02:16:08
◼
►
It is, to me, I see the brilliance of this Fortnite game.
02:16:12
◼
►
It is, to me, clearly more balanced in a way that a sport is properly balanced, right?
02:16:20
◼
►
Like the rules of any successful sport have some kind of balance to them between the offense
02:16:24
◼
►
and the defense, right?
02:16:25
◼
►
Like the rules of every sport, basketball, soccer, baseball, whatever you name it, start
02:16:32
◼
►
out shaky and then they evolve in the way that makes it a better game.
02:16:38
◼
►
Basketball originally didn't have dribbling.
02:16:40
◼
►
You had to just, it was like Ultimate Frisbee sort of like that.
02:16:45
◼
►
Like if you had the ball, you had to stay still and pass it to somebody else.
02:16:50
◼
►
Well, you know, dribbling made it a better game.
02:16:53
◼
►
Fortnite has rules and it just seems balanced in a way
02:16:57
◼
►
that is like a sport, I can see it.
02:16:59
◼
►
But the amazing thing about Fortnite is it's a free game,
02:17:03
◼
►
it's super high quality graphics and sound and everything,
02:17:07
◼
►
but you can download it for free and play it for free.
02:17:10
◼
►
And you have just as good a chance of winning
02:17:14
◼
►
and growing an experience as somebody who buys their,
02:17:17
◼
►
they make money through in-app purchases,
02:17:19
◼
►
But their in-app purchases are for things like costumes for your character and dances,
02:17:26
◼
►
dance moves your character can pull.
02:17:29
◼
►
You know, effectively like sticker packs for a game.
02:17:32
◼
►
And they don't give your character any sort of advantage.
02:17:35
◼
►
So I'm a grown man with a nice income, so I could, if I were a Fortnite enthusiast,
02:17:42
◼
►
easily pay them, let's say, $100 of real US dollars to buy stuff.
02:17:46
◼
►
And there are games like this and buy weapons and armor and somebody else like a 14 year
02:17:54
◼
►
old kid who doesn't have a job and doesn't have money and has parents who say, "No, I'm
02:18:00
◼
►
not giving you $100 to spend on in-game garbage," doesn't have them and can't beat me because
02:18:08
◼
►
I've got these weapons.
02:18:10
◼
►
Fortnite is the opposite of that.
02:18:12
◼
►
You play for free and you have every bit as good a chance as somebody who pays.
02:18:17
◼
►
That's amazing to me.
02:18:19
◼
►
And then, you know, Candy Crush is the one I'm familiar with, but there's dozens of them.
02:18:22
◼
►
And I know there's all these games with angry cartoon characters with beards.
02:18:28
◼
►
I forget the, you know, Clash of Clans.
02:18:32
◼
►
Where if you don't pay that, sure, it's a free download for the app, but if you don't
02:18:35
◼
►
pay the money and keep paying the money as you continue your addiction to this game,
02:18:42
◼
►
you don't have a chance, or you have barely a chance.
02:18:46
◼
►
- Two points to follow up.
02:18:50
◼
►
One, you are exactly right that the vast majority
02:18:52
◼
►
of Apple's revenue from the store
02:18:53
◼
►
comes from exactly those type of games.
02:18:55
◼
►
And I wrote about this way back when Chuckery started
02:18:59
◼
►
that same thing, I felt like Apple was being blinded.
02:19:02
◼
►
This is when I was on my big campaign
02:19:04
◼
►
that Apple needed to allow upgrade pricing
02:19:07
◼
►
and they needed to allow subscription for apps
02:19:09
◼
►
because they think the App Store is a huge success,
02:19:12
◼
►
but actually they're making all this money on these games.
02:19:15
◼
►
And it's not just that, that the games were questionable.
02:19:19
◼
►
Is that something that you want to be,
02:19:22
◼
►
can you be proud of making money off of all those games?
02:19:25
◼
►
But also that all those games were easily ported to Android.
02:19:30
◼
►
They don't have any interaction with the operating system.
02:19:35
◼
►
There's no, it's not like they're using iOS controls to build it.
02:19:39
◼
►
And so they all were, they were all ported and it really diluted Apple's one sort of
02:19:46
◼
►
really meaningful app advantage when actually it ended up being that this is the stuff that
02:19:50
◼
►
actually mattered.
02:19:52
◼
►
I still believe Apple foreclosed a huge opportunity to have a thriving ecosystem of high-end productivity
02:20:00
◼
►
apps that would have never been ported to Android because those are the apps that have
02:20:03
◼
►
so much more difficult to port, not just because porting's hard in general, because Android's
02:20:07
◼
►
fractured and there's so many devices to support, and all that stuff's real, but that's easy
02:20:11
◼
►
to handle if you're just running a game on Unity and Unity's abstracting everything away
02:20:14
◼
►
for you, right?
02:20:15
◼
►
And Apple, I think, was another example where they were getting billions of dollars and
02:20:22
◼
►
it blinded them to what was going on there, so that's number one.
02:20:25
◼
►
Number two, though, this idea of these games, I wrote this article called "Selling Feelings,"
02:20:30
◼
►
I put it in the show notes.
02:20:32
◼
►
And in this case, I was talking about League of Legends,
02:20:33
◼
►
which was the same sort of idea,
02:20:35
◼
►
and also very popular from a sort of e-sport perspective,
02:20:38
◼
►
although not Fortnite level.
02:20:39
◼
►
Or I should give credit to Players Unknown's Battlegrounds,
02:20:43
◼
►
which Fortnite was kind of,
02:20:45
◼
►
the second version came after them.
02:20:48
◼
►
But this idea of creating a world
02:20:51
◼
►
that people like to be in and has a visual component
02:20:55
◼
►
and an audience and people watching.
02:20:57
◼
►
And then once you create the world,
02:21:00
◼
►
then you own the economy of the world,
02:21:02
◼
►
and you can actually sell stuff.
02:21:04
◼
►
And selling the stuff, again, is no different
02:21:07
◼
►
than selling like a luxury handbag, right?
02:21:10
◼
►
You buy it because you enjoy it, it gives you status,
02:21:14
◼
►
you like showing it off, it differentiates you.
02:21:17
◼
►
And these companies are creating worlds,
02:21:21
◼
►
and they're creating more immersive worlds
02:21:23
◼
►
and larger worlds by virtue of being free,
02:21:25
◼
►
'cause everyone can be there, everyone can watch it,
02:21:27
◼
►
everyone can be familiar with it.
02:21:28
◼
►
And free's a big deal.
02:21:30
◼
►
you talk about Facebook and Google,
02:21:32
◼
►
like they will never be supplanted by a paid competitor, ever.
02:21:36
◼
►
It's folly to even think about it,
02:21:37
◼
►
because both of them are predicated
02:21:39
◼
►
on having the most possible people, the most possible data,
02:21:41
◼
►
which means a free,
02:21:42
◼
►
it's like our messaging discussion earlier,
02:21:44
◼
►
a free alternative is always going to win.
02:21:47
◼
►
And it's the same thing here.
02:21:48
◼
►
If you have a free game,
02:21:49
◼
►
a big reason why Fortnite displaced players
02:21:51
◼
►
on those Battlegrounds is you had to pay,
02:21:52
◼
►
you had to pay for players on those Battlegrounds,
02:21:54
◼
►
and Fortnite was free.
02:21:55
◼
►
And so you're gonna have more users,
02:21:57
◼
►
but if you have more users,
02:21:57
◼
►
actually have completely new capabilities to sell things that, yes, they seem stupid,
02:22:05
◼
►
right? They seem stupid like scrolling seems stupid. They seem stupid like all this sort
02:22:09
◼
►
of like $1 trillion seems stupid. Yes, if you want to take a very analytical, sort of
02:22:16
◼
►
nerdy approach and say, "Well, 999 billion is the same as 1 trillion. Who really cares?"
02:22:20
◼
►
Yes, I guess you're right, but that's not how humans actually work. Humans actually
02:22:24
◼
►
care about round numbers, humans actually care about having a cool dance move, humans
02:22:28
◼
►
actually care about showing off, they actually care about status, and all these games are
02:22:32
◼
►
profiting by tapping into, by becoming more human, by becoming more in touch with what
02:22:38
◼
►
customers actually want.
02:22:42
◼
►
Like, you know, we go to the playground and I'm wearing, you know, a $150 pair of LeBron
02:22:50
◼
►
sneakers from Nike and you're wearing a $40 pair of sneakers. Do I have any kind
02:22:58
◼
►
of advantage to beat you on the court? No. But is there, you know, is there a
02:23:03
◼
►
reasonable, you know, might you be jealous of my $150 sneakers? Yeah. You know what I
02:23:08
◼
►
mean? Like the game? Yeah, I just find it fascinating. I feel like exactly like you
02:23:12
◼
►
said, it is more like real life. Like there is, you know, human emotions, status
02:23:17
◼
►
And you know just feeling you know the way you if you really feel like you've got some cool sneakers
02:23:22
◼
►
You know you feel good about yourself
02:23:24
◼
►
It's really fascinating to me, but I really think that this services thing
02:23:30
◼
►
I'm not saying Apple should be ashamed of it, but I just don't think I don't know that that's entirely clean money
02:23:36
◼
►
that's coming from those games like Candy Crush and
02:23:38
◼
►
And it's not you know you know I like it. I like playing casino games
02:23:44
◼
►
I don't like playing slot machines personally, but you know
02:23:47
◼
►
I'm not gonna you know if that's what you know, it's clearly more popular than than the table games that I like to play
02:23:54
◼
►
And I get it. I know that there are people who you know can't handle, you know, their gambling addiction
02:24:00
◼
►
you know, I'm sort of a
02:24:03
◼
►
Libertarian in the sense that I don't think that casinos should be illegal because some people have a problem with gambling. I don't think
02:24:10
◼
►
Alcohol should be illegal because there are many people who can't
02:24:14
◼
►
Control their consumption of alcohol. I think those things are unfortunate, but I don't think you know personally
02:24:21
◼
►
I think most people agree with me. I mean our country tried tried outlying alcohol. It didn't go it didn't go very well
02:24:27
◼
►
You know it's not a perfect world
02:24:30
◼
►
But you know that said and so I don't think that like
02:24:37
◼
►
I'm not willing to say that Apple should ban the Candy Crush type games from the App Store
02:24:42
◼
►
But I still I don't know that they should be proud about it
02:24:45
◼
►
And I wouldn't be surprised if at some point in the next few years
02:24:48
◼
►
The attention of the entire world sort of comes down on those type of games and the people who are addicted to them because I what?
02:24:56
◼
►
I've read and I don't think this is surprising is that those games make almost all of their money
02:25:01
◼
►
From and they even use the same term that casinos use they call them whales
02:25:06
◼
►
Right? It's there's all of the regular people who might just enjoy Candy Crush and pay, you know, maybe they paid
02:25:13
◼
►
I don't know ten twenty dollars a week to
02:25:15
◼
►
buy their gold coins and and can easily afford
02:25:18
◼
►
ten to twenty dollars a week and you think like but that's you know in one sense you think that's crazy because like
02:25:24
◼
►
You know you buy like a high-end new title for the PlayStation and it's $60 and that's like an expensive video game
02:25:32
◼
►
right? 60 bucks and you get like the the new whatever it's called. And here
02:25:38
◼
►
there's you know millions of people spending let's I don't know 10-20 bucks
02:25:43
◼
►
a week on Candy Crush and you think well hell if you spend 10 bucks a week on
02:25:47
◼
►
Candy Crush that's at $500 a year for a video game like if you spend 20 it's a
02:25:53
◼
►
thousand you know but you know people there's a lot of people who spend 20
02:25:56
◼
►
bucks a week on scratch-off tickets at the for the lottery you know you that's
02:26:03
◼
►
not a problem but the the thing I've read is that there's the the problem is
02:26:08
◼
►
that people who are spending you know a hundred or a hundred and fifty dollar a
02:26:13
◼
►
week or however much money they have in their debit account they spend on candy
02:26:18
◼
►
crush stuff you know money that they can't afford to lose and that those are
02:26:22
◼
►
the people who they make the overwhelming amount of money from. And I do wonder whether
02:26:28
◼
►
ultimately a company like Apple and Google, for running these stores and enabling this,
02:26:35
◼
►
you have to look at that. So I don't know. That's my side rant on the services revenue,
02:26:42
◼
►
quote unquote, services.
02:26:44
◼
►
Well, here's another example. This is an issue with all the services revenue. And if you
02:26:51
◼
►
want to get into Apple in long-term concerns,
02:26:53
◼
►
it remains being that they start reaching into areas
02:26:57
◼
►
that they're not as great at for growth,
02:26:59
◼
►
and that's, you know, it's not as great
02:27:02
◼
►
of a customer experience.
02:27:03
◼
►
But for the, here's a perfect example,
02:27:06
◼
►
what's the second biggest item in services revenue
02:27:09
◼
►
after the App Store, do you know?
02:27:11
◼
►
- No, actually, I don't know, and I don't even,
02:27:15
◼
►
I feel like I should be good at guessing this.
02:27:18
◼
►
- iCloud storage.
02:27:19
◼
►
- Really? - iCloud storage.
02:27:21
◼
►
It is that crappy five gigabytes on your phone
02:27:23
◼
►
and it comes up bugging you, bugging you, bugging you
02:27:25
◼
►
to upgrade to storage.
02:27:27
◼
►
And Apple is out here on these earnings calls
02:27:29
◼
►
bragging about the fact that they provide
02:27:31
◼
►
a shitty backup experience on their phones
02:27:32
◼
►
and it makes them a lot of money
02:27:33
◼
►
for all intents and purposes.
02:27:35
◼
►
And again, this is where they get in trouble
02:27:37
◼
►
because this is their narrative,
02:27:38
◼
►
the services are driving it.
02:27:39
◼
►
And from a financial perspective,
02:27:41
◼
►
it's a very fair argument to make
02:27:43
◼
►
because yes, our user base may not be growing very rapidly
02:27:46
◼
►
or maybe not at all, but we're making more and more money
02:27:50
◼
►
from our users, but that money, it's not all like making
02:27:55
◼
►
a great customer experience money, it's just not.
02:27:59
◼
►
- And it's really, you know, that's, I'm sad to hear that.
02:28:04
◼
►
Hopefully, hopefully they're of the opinion
02:28:08
◼
►
that they can increase those storage tiers
02:28:11
◼
►
and keep selling, you know, keep making that money
02:28:17
◼
►
even by making the free tier a lot bigger than five gigabytes.
02:28:23
◼
►
It would be interesting to know how that breaks down, like how many of the people...
02:28:27
◼
►
'Cause I think the biggest problem with their storage tiers, I think all of them should
02:28:30
◼
►
be bigger for what you're paying for, or cheaper for the same prices, one way or the other.
02:28:37
◼
►
But the single biggest problem to me is the five gigabyte free tier, because most people
02:28:43
◼
►
want to use the free tier and five gigabytes just isn't enough and every single year it
02:28:49
◼
►
becomes less good because the biggest thing at least in mine and my account and certainly most people's is their photos and videos and
02:28:58
◼
►
Their photos and videos keep getting bigger because the cameras are getting better. I mean we should you know, I'm
02:29:03
◼
►
4k is off by default and I'm sure a very low majority of iPhone users don't even know that they could enable 4k
02:29:13
◼
►
In settings not that it's hidden
02:29:15
◼
►
but that it's just not the thing people think about most people think I want to shoot video and they just go to photos and
02:29:20
◼
►
Scroll over to video and they need to shoot video, right?
02:29:23
◼
►
But even those default videos are getting bigger because the camera is getting better
02:29:28
◼
►
Yep, and here you go from from the earnings call bragging. I called the Luca Maestra
02:29:34
◼
►
Yeah, I called storage revenue was up by over 50% year over year to a new all-time record
02:29:39
◼
►
I really hope that they think that they see that that's however good that is that it's still they need to
02:29:46
◼
►
Because that's one of the things I'm looking for at WWDC this year is I if they don't announce
02:29:51
◼
►
You know like to me. It's very much equivalent
02:29:55
◼
►
You know because it's storage so it's very comparable it to the 16 gigabyte base
02:29:59
◼
►
Storage on the actual phones for a number of years, and how long they stuck with 16 gigabytes as the entry level
02:30:10
◼
►
Problematic because the OS itself was has always been five six gigabytes
02:30:16
◼
►
So as a percentage of free space the size of the OS mattered way more for 16. It's just
02:30:22
◼
►
It's just almost impossible for even a typical consumer to keep everything in 16 gigabytes
02:30:27
◼
►
And they kept it for too long and at the point where I really felt like hey
02:30:31
◼
►
This is you know I was even bringing it up. It was something
02:30:34
◼
►
I brought up. I think at least two years in a row with
02:30:36
◼
►
Phil Schiller on the talk show live at WWDC and I felt like when they finally upped the base
02:30:43
◼
►
Storage to 32 was when it was at the point where I really couldn't I I couldn't agree that this was even
02:30:52
◼
►
Acceptable, you know that this is just criminal to charge people because the app part of the Apple brand is you can't go wrong with
02:30:58
◼
►
Apple product right you come in the Apple store and
02:31:01
◼
►
Everything did part of the brand is part of the way that the you know
02:31:04
◼
►
the company's supposed to be.
02:31:05
◼
►
We're not gonna sell you something
02:31:06
◼
►
that's actually a bad product.
02:31:08
◼
►
Like the lowest model of anything is still a good product.
02:31:12
◼
►
That's why the 999 MacBook Air is starting to, you know,
02:31:18
◼
►
starting to raise eyebrows, right?
02:31:20
◼
►
Like is that, is it really justifiable to charge $1,000
02:31:24
◼
►
for the MacBook Air as we know it
02:31:26
◼
►
with the non-retina screen and CPU that came out in 1983?
02:31:34
◼
►
It's questionable.
02:31:35
◼
►
16 gigabyte iPhones were like that.
02:31:37
◼
►
And to me, the five gigabyte iCloud storage
02:31:40
◼
►
is maybe even worse because of how much more important
02:31:43
◼
►
backups are than anything else,
02:31:46
◼
►
and how many people there are.
02:31:48
◼
►
And it doesn't make sense.
02:31:50
◼
►
It comes back to, you and I were just talking about this
02:31:52
◼
►
earlier in the show, that people aren't entirely rational
02:31:55
◼
►
in what they do, right?
02:31:56
◼
►
That people will buy $700 iPhones happily,
02:32:01
◼
►
or at least willingly, and then refuse to spend 99 cents
02:32:05
◼
►
a month to increase their iCloud storage.
02:32:08
◼
►
Whether it's irrational or whether it's the confusion,
02:32:13
◼
►
you hear it all the time, you hear it all the time
02:32:15
◼
►
when people talk about this where they'll have like,
02:32:17
◼
►
their mom was having, or somebody else in their family,
02:32:19
◼
►
is having, their dad's having a problem with his iPhone,
02:32:22
◼
►
it's barking about something and then they take a look at it
02:32:26
◼
►
and it's because the iCloud is full cycle.
02:32:28
◼
►
I don't even know what an iCloud is.
02:32:29
◼
►
Why the hell would I spend 99 cents a month for an iCloud?
02:32:32
◼
►
I don't know what an iCloud is.
02:32:34
◼
►
Even though that's exactly what would solve the problem
02:32:36
◼
►
of their backups not being able to go to iCloud
02:32:38
◼
►
because they ran out of storage.
02:32:40
◼
►
They just won't do it.
02:32:41
◼
►
It's not the 99 cents, it's just irrational.
02:32:44
◼
►
But they won't do it.
02:32:44
◼
►
So the free, that's really, this services thing,
02:32:49
◼
►
I don't know.
02:32:51
◼
►
- No, the whole thing is kind of stinky, right?
02:32:55
◼
►
If you think about Apple's thing.
02:32:56
◼
►
I mean, again, the 30%, again, it's Apple's right,
02:32:59
◼
►
30% is lower than what CompUSA used to charge
02:33:02
◼
►
to put software on the shelf,
02:33:03
◼
►
and anyone can put this off there.
02:33:05
◼
►
I'm not saying Apple is not in their rights to charge it,
02:33:09
◼
►
but at the end of the day,
02:33:10
◼
►
they are charging 30% for doing nothing
02:33:12
◼
►
for all intents and purposes, right?
02:33:14
◼
►
Like, it is a tax that they are in a position to charge,
02:33:19
◼
►
and it is the basis, again, that this whole narrative,
02:33:23
◼
►
and again, it's a legitimate narrative
02:33:25
◼
►
that they're driving.
02:33:26
◼
►
To me, that's a little concerning, that the growth story for this company is not about
02:33:33
◼
►
being what's best for the consumer in some respects.
02:33:37
◼
►
And again, I'm not saying that in an extreme hyperbolic sort of way, just pointing out
02:33:43
◼
►
this is where things can go wrong.
02:33:46
◼
►
This is where slippage can occur when you do lose sight of the customer.
02:33:51
◼
►
Anywhere where Apple's alignment is off with what's good for the customer, given that the
02:33:56
◼
►
money that they're happily willing to spend the money their exchange is bad.
02:33:59
◼
►
And if they think they're making money by keeping the five gigabyte tier for free, because
02:34:05
◼
►
X, 50% more people year over year are willing to pay for something, some level of storage,
02:34:11
◼
►
there are still untold millions of customers who are never going to pay a dollar for iCloud
02:34:19
◼
►
storage who now have photos and videos that aren't getting backed up at all.
02:34:24
◼
►
And that is worse for those customers than this extra couple of billion dollars is for
02:34:33
◼
►
Apple as a company.
02:34:36
◼
►
And I know that sounds, again, I always make the joke that this show specializes, should
02:34:40
◼
►
be subtitled, "Spending Tim Cook's Money."
02:34:42
◼
►
But I really do believe that, that it's just antithetical to Apple's brand to pinch every
02:34:50
◼
►
penny or try to milk every dollar they can out of something.
02:34:52
◼
►
It's just not them.
02:34:53
◼
►
them. Well, there's our bad news. We've got to wrap up soon. This has been going on for
02:35:02
◼
►
a while. Do you want to do something short on T-Mobile and Sprint merging? Which is really
02:35:07
◼
►
an acquisition.
02:35:08
◼
►
It is an acquisition, which is interesting because when they tried to do it a few years
02:35:12
◼
►
ago, it was actually Sprint trying to buy T-Mobile. But it's probably hard to get into
02:35:18
◼
►
in too much depth. I think you said it well on your post, and I wrote something similar
02:35:22
◼
►
The real question here is, is this going from four carriers to three carriers, or is it
02:35:28
◼
►
actually going from two carriers to three carriers?
02:35:31
◼
►
And I think it depends on your perspective.
02:35:34
◼
►
If you look backwards, there's no question T-Mobile really shook up the industry.
02:35:39
◼
►
They did cause everyone to lower prices.
02:35:41
◼
►
They undid the phone subsidy issue.
02:35:46
◼
►
And they made a big difference, and it's a great example of how competition was a great
02:35:51
◼
►
The real challenge, I think, is 5G, because just transitions are expensive in general,
02:35:55
◼
►
and 5G is going to be way more expensive than any other transition because a core piece
02:36:00
◼
►
of 5G is using what's called millimeter wave spectrum, which has way more bandwidth but
02:36:05
◼
►
can travel a far shorter distance.
02:36:07
◼
►
And so what's going to happen is instead of having big cell towers that reach out many
02:36:11
◼
►
miles, there's going to be antennas everywhere.
02:36:15
◼
►
Think about every utility pole in an urban area is going to have antennas on it for 5G.
02:36:20
◼
►
And that's going to be so much more expensive and hard to build out that both T-Mobile and
02:36:24
◼
►
Sprint are just at a massive, massive, massive disadvantage relative to Verizon and AT&T.
02:36:30
◼
►
And it's going to be really hard to see them competing in any meaningful way in 5G if they're
02:36:36
◼
►
not combined.
02:36:38
◼
►
So I'm leaning towards thinking it should be allowed, but I can very much respect the
02:36:42
◼
►
argument that it shouldn't and T-Mobile being evidence of that.
02:36:47
◼
►
And I think, and I've been impressed with T-Mobile.
02:36:49
◼
►
T-Mobile is the company where I,
02:36:51
◼
►
that's where my secondary, I'm on Verizon,
02:36:53
◼
►
we have a Verizon family plan for our iPhones,
02:36:55
◼
►
but I have a T-Mobile, a $50 a month T-Mobile account
02:36:59
◼
►
that I use for either secondary iPhones
02:37:02
◼
►
or I usually keep it in my whatever Android phone is my,
02:37:06
◼
►
let's see what's going on with Android at the time.
02:37:08
◼
►
And the service is great, it really is.
02:37:13
◼
►
It's really, at least in places I go,
02:37:18
◼
►
especially in Philadelphia, coverage is fine.
02:37:20
◼
►
It's very comparable to Verizon, and it really is.
02:37:23
◼
►
It's just 50 bucks a month.
02:37:25
◼
►
It is literally 50, I guess I pay tax,
02:37:28
◼
►
but there's no, my Verizon bill, you look at the detail,
02:37:32
◼
►
I hardly ever look at it, but I mean,
02:37:33
◼
►
I just pay the goddamn thing, but it is,
02:37:35
◼
►
it's six pages long of courtesy charges.
02:37:43
◼
►
I'm from a smaller town in Wisconsin,
02:37:47
◼
►
So T-Mobile is a bit more challenging.
02:37:49
◼
►
I learned my lesson a while ago.
02:37:51
◼
►
But I mean, the issue is that, to your point,
02:37:56
◼
►
like the United States, it's a fixed size.
02:37:59
◼
►
And the number of large cities are a fixed amount, which
02:38:02
◼
►
means to have equivalent coverage,
02:38:04
◼
►
you have to spend the same amount of money.
02:38:06
◼
►
But if you have half as many subscribers,
02:38:08
◼
►
or in the case of Sprint, like a third as many subscribers,
02:38:12
◼
►
that means you have to charge every subscriber 3x more,
02:38:15
◼
►
or 2x more to even break even.
02:38:18
◼
►
And yeah, so I think they had a good run,
02:38:22
◼
►
but man, 5G is gonna be, I think,
02:38:24
◼
►
a tough transition for both of them if they're not.
02:38:26
◼
►
- Yeah, and I still think that T-Mobile,
02:38:31
◼
►
even as good a run that they've had,
02:38:34
◼
►
and I think, what's his last name, Laguerre,
02:38:36
◼
►
John Laguerre, is that how you pronounce it?
02:38:37
◼
►
- Yeah, John Laguerre.
02:38:38
◼
►
- I think he's been a great,
02:38:39
◼
►
I'm not sure how to pronounce it.
02:38:40
◼
►
I think he's been a great CEO.
02:38:42
◼
►
I met him once.
02:38:44
◼
►
out in San Francisco for an Apple event and T-Mobile was having a small event and somehow
02:38:49
◼
►
I got invited. And since I was already there, I just had to walk like three blocks I went.
02:38:54
◼
►
You know, it's not like I talked to him for a long time or anything, but I mean, it just
02:38:59
◼
►
seems like an interesting charismatic guy and I think what he's done with T-Mobile is
02:39:04
◼
►
really, really interesting. Because like you said, a couple of years ago it looked like
02:39:06
◼
►
maybe Sprint would buy T-Mobile and now it's clearly the other way around. He's staying
02:39:10
◼
►
as the CEO, the brand of the whole company is nothing, it's T-Mobile is eating Sprint,
02:39:15
◼
►
Sprint's going away, but that they're getting, you know, Sprint's infrastructure and stuff
02:39:19
◼
►
like that. I really do. I think ultimately, it was always sort of like, there were two
02:39:24
◼
►
A carriers in America, the duopoly of AT&T and Verizon. T-Mobile elevated itself to like
02:39:31
◼
►
a second tier B carrier, maybe even a B plus carrier. And then Sprint has sort of fallen
02:39:37
◼
►
into being like a C carrier, right?
02:39:39
◼
►
And I feel like maybe T-Mobile and Sprint combined could be like an A-.
02:39:46
◼
►
It could be a little bit more of a serious third competitor.
02:39:50
◼
►
I really think that that's better for the market.
02:39:52
◼
►
I hope for that.
02:39:54
◼
►
I mean, the other thing is, even with all T-Mobile's success, Verizon and AT&T's share
02:39:58
◼
►
of the market has decreased by 0.5%.
02:40:02
◼
►
So basically T-Mobile's, all their growth has been taken from Sprint.
02:40:06
◼
►
So it's like they've never broken into the AT&T and Verizon
02:40:11
◼
►
Again, they showed the market such that AT&T and Verizon
02:40:14
◼
►
did drive down prices.
02:40:17
◼
►
So there is-- I'm not denying that in the slightest.
02:40:21
◼
►
But the other thing is-- and there's lots of details.
02:40:23
◼
►
Like Sprint actually owns all this spectrum
02:40:26
◼
►
that is very useful for 5G.
02:40:30
◼
►
So that's a huge thing for T-Mobile to get a piece of that.
02:40:35
◼
►
And yeah, I mean, the other thing is,
02:40:37
◼
►
if you look at other countries, it's very,
02:40:40
◼
►
part of the reason the US mobile market
02:40:41
◼
►
is so expensive and messed up is,
02:40:42
◼
►
we almost had too much competition,
02:40:44
◼
►
and no one, not enough carriers could get at scale.
02:40:47
◼
►
And there's been sort of a long-term roll-up,
02:40:49
◼
►
which seems bad, but I mean, you look at like,
02:40:52
◼
►
SoftBank for example, SoftBank was, is in Japan,
02:40:55
◼
►
it was a third place carrier.
02:40:57
◼
►
They were willing to give in to Apple's demands
02:41:00
◼
►
and take the iPhone when Docomo and the other,
02:41:02
◼
►
I can't remember their carrier, wouldn't.
02:41:04
◼
►
and they shook up the entire market,
02:41:06
◼
►
and they shook it up when there were only three carriers.
02:41:09
◼
►
Right, I mean it's not like three means no competition.
02:41:12
◼
►
Particularly in a purely commodity sort of market.
02:41:16
◼
►
Like at the end of the day,
02:41:17
◼
►
like cell service is cell service.
02:41:18
◼
►
And thanks to Apple, Apple has really broken up
02:41:20
◼
►
that market to being just a commodity.
02:41:23
◼
►
And if it's just a commodity,
02:41:25
◼
►
three could certainly be sufficient
02:41:28
◼
►
to have a competitive market more so than two.
02:41:32
◼
►
And so if you really do think 5G's gonna be that hard of a transition, then that's probably
02:41:37
◼
►
the strongest argument in favor of the merger.
02:41:41
◼
►
Anything else you wanted to talk about?
02:41:42
◼
►
Oh, I guess we should talk.
02:41:44
◼
►
I had a big scoop this week on "Daring Fireball" about the marzipan thing.
02:41:49
◼
►
Oh, that's what everyone's probably listening to this podcast.
02:41:53
◼
►
Yeah, probably everybody's listening.
02:41:54
◼
►
Well, I appreciate it.
02:41:55
◼
►
I said everything I know about it, so I guess we should acknowledge it.
02:42:00
◼
►
No, I have one thing to add.
02:42:01
◼
►
So, we were in a slot group where we were kind of hacking out some of these details.
02:42:08
◼
►
And it's interesting, I guess maybe I thought this many years ago that Apple would reset
02:42:15
◼
►
expectations by leaking to you.
02:42:18
◼
►
And that clearly did not happen.
02:42:20
◼
►
I saw you kind of working this out over quite a while, whether this existed or didn't exist.
02:42:27
◼
►
And I don't know, I know people are never going to actually listen and believe that's
02:42:30
◼
►
not the case, but I will attest on your side that Apple's not like feeding you PR snippets.
02:42:37
◼
►
And I think you mentioned this, why would they? Because it'd basically be a giveaway.
02:42:41
◼
►
What's the warrant canary or something like that?
02:42:43
◼
►
Yeah. Yeah. So the accusation, and I don't like tons of people doing it, but there's
02:42:47
◼
►
a couple, and maybe a lot of people are thinking it, is that, okay, Mark Gurman comes out with
02:42:52
◼
►
the story in December that says Apple has a secret project called Marzipan to get, to
02:43:02
◼
►
make it easier to write apps that, universal apps that run on iPhones, iPads, and Macs.
02:43:08
◼
►
You make one app, it runs on all three.
02:43:10
◼
►
I wrote about it back then that it's, that sounds great on the surface and I can see
02:43:13
◼
►
why people hear that and think, well that sounds great, that would mean more apps and
02:43:17
◼
►
less work for developers and blah, blah, blah.
02:43:19
◼
►
But when you really look at the details, I'm not going to go into it here.
02:43:21
◼
►
I have an article, I've read about it, but having a system like the Mac where you have
02:43:25
◼
►
multiple windows and a menu bar and a mouse pointer and you don't have a touchscreen is,
02:43:31
◼
►
and all sorts of features in a Mac OS that iOS doesn't have and shouldn't have, you know,
02:43:38
◼
►
it's complicated.
02:43:40
◼
►
But let's say everybody's excited about it and Germin said it might be coming as early
02:43:44
◼
►
as this year at WWDC.
02:43:46
◼
►
So a lot of people are excited about this, but technically, Gherman's ... at a technical
02:43:51
◼
►
level what he reported is pretty vague.
02:43:55
◼
►
And as I wrote in my piece this week-
02:43:57
◼
►
And it was vague on the date too.
02:43:58
◼
►
He said it could come this year.
02:43:59
◼
►
Well, he always covers his ass like that.
02:44:01
◼
►
He was clear.
02:44:02
◼
►
He wasn't ... No, but it was more than a, of course, apple which is your plan.
02:44:06
◼
►
It was embedded in the rumor itself was, "This is very fuzzy in my-
02:44:11
◼
►
Yeah, that's fair to say.
02:44:12
◼
►
Gherman didn't really push the this year thing.
02:44:15
◼
►
but everybody who's excited about it and who has, you know,
02:44:19
◼
►
hopes that this is true and that wants, you know,
02:44:23
◼
►
awful lot, for example,
02:44:25
◼
►
there's just an awful lot of developers who write iOS code
02:44:28
◼
►
and the main framework for the UI in iOS is called UIKit.
02:44:32
◼
►
And the main framework for that on the Mac
02:44:36
◼
►
that dates back to the next era in 1989 is called AppKit.
02:44:40
◼
►
AppKit and UIKit sort of serve the same roles,
02:44:43
◼
►
but UIKit, because it came out in 2007,
02:44:47
◼
►
is sort of like, what would we do,
02:44:49
◼
►
with a decade more of experience,
02:44:51
◼
►
what would we do differently?
02:44:53
◼
►
And UIKit reflects that, and there's a lot of things
02:44:55
◼
►
in UIKit that are nicer or more convenient
02:44:58
◼
►
or easier than AppKit.
02:44:59
◼
►
And there's a lot of programmers who, rightly or wrongly,
02:45:05
◼
►
would like UIKit on the Mac instead of AppKit
02:45:08
◼
►
or as an alternative to AppKit, et cetera.
02:45:09
◼
►
And so people are reading into this
02:45:11
◼
►
and they're hoping it's coming,
02:45:12
◼
►
and now they're all hyped up.
02:45:14
◼
►
And then I write this article that says,
02:45:17
◼
►
well, I've looked into this,
02:45:19
◼
►
and A, nobody who I've spoken to
02:45:23
◼
►
has ever heard of the name Marzipan,
02:45:25
◼
►
except from Germin's story,
02:45:27
◼
►
which I'm not insinuating means that Germin is wrong
02:45:29
◼
►
and that that's not a real project.
02:45:31
◼
►
It could be, it could, you know, it certainly could be.
02:45:34
◼
►
I'm just saying--
02:45:37
◼
►
- But if it was launching in two months,
02:45:40
◼
►
some people would have heard of it.
02:45:40
◼
►
- Right, it is not launching in two months,
02:45:43
◼
►
or if it is, they've kept it secret
02:45:45
◼
►
in a way that seems impossible,
02:45:47
◼
►
given the way Apple works internally, software engineering.
02:45:50
◼
►
But I don't-- - Well, not just that,
02:45:51
◼
►
but a feature like this would be so,
02:45:54
◼
►
I mean, probably the caveat is Swift,
02:45:56
◼
►
but the thing with Swift is that was a new-to-the-world thing
02:46:00
◼
►
that didn't really impact the old stuff,
02:46:02
◼
►
whereas it seems like this would be,
02:46:05
◼
►
it's gonna touch so many things within the company
02:46:07
◼
►
that it's not like you can just surprise everyone.
02:46:11
◼
►
- I think so.
02:46:14
◼
►
- But Swift is the counter example, right?
02:46:16
◼
►
No one saw Swift coming.
02:46:17
◼
►
- Nobody, it was a very small number of people
02:46:19
◼
►
and very small number of people within Apple
02:46:22
◼
►
who knew about it before the keynote.
02:46:24
◼
►
But I've heard of a different project
02:46:29
◼
►
with a different code name and one of the things
02:46:34
◼
►
people are saying now that there's this story
02:46:35
◼
►
that came out about Apple having these,
02:46:37
◼
►
Identified all these people who leaked a lot of people have said to me well
02:46:40
◼
►
Maybe some people were told marzipan and some people were told this other name and some people were told another name
02:46:45
◼
►
And then when the name marzipan came out they knew it came from this group because that's what they were told the name is
02:46:49
◼
►
I've nobody at Apple who I ever spoken to has ever heard of a single project having multiple code names for that reason they might
02:46:57
◼
►
It defeats the purpose of a code
02:46:59
◼
►
It does it totally does the reason I have a code name is to communicate is to talk about the project right the UI
02:47:05
◼
►
project I've heard of, which I described in my article, it's a declarative UI framework
02:47:11
◼
►
where it's just a different way to make a UI, and it is cross-platform for iOS and Mac,
02:47:20
◼
►
and I believe now it's also Watch, and maybe even TV, but definitely Watch, has a different
02:47:29
◼
►
code name, which I don't want to reveal, because it hasn't leaked.
02:47:34
◼
►
But it's not coming at WWDC.
02:47:37
◼
►
So the thing I know about is not coming at WWDC this year.
02:47:41
◼
►
Is there possibly a different thing that has some kind of run iPhone apps on Mac, and it
02:47:47
◼
►
is called Marsapan, and I just don't know anybody who's ever heard of it, and it's not
02:47:52
◼
►
anywhere listed in radar internally in Apple possible.
02:47:58
◼
►
but I think if that were coming this year,
02:48:02
◼
►
I would have people who know about it.
02:48:03
◼
►
So I don't think that's coming at WWDC this year either.
02:48:06
◼
►
And so the speculation, like what you're alluding to,
02:48:09
◼
►
is okay, Apple sees that there's lots of people
02:48:11
◼
►
who think something big and exciting along this line
02:48:14
◼
►
is coming next month.
02:48:16
◼
►
They don't want people to be disappointed
02:48:19
◼
►
when the keynote comes and goes and it doesn't appear.
02:48:23
◼
►
So somebody from Apple PR picks up the phone, calls me,
02:48:28
◼
►
and lets me know that I can't say that Apple PR told me this, but I, you know,
02:48:32
◼
►
you know, maybe I would want to dampen expectations or something like that.
02:48:36
◼
►
It seems like a lot of people think that's what happened, and that is not
02:48:40
◼
►
what happened at all, and has never actually happened. I do have contact with
02:48:44
◼
►
Apple PR on a regular basis. Sometimes I contact them to ask questions. Sometimes
02:48:49
◼
►
they come to me with information. But I've been thinking about it the last few
02:48:53
◼
►
days. To my recollection in my entire history of interaction with Apple PR, I
02:48:57
◼
►
I don't think I've ever been contacted by Apple PR regarding a rumor.
02:49:02
◼
►
Even something that, you know, like this, where if the rumor doesn't pan out, people
02:49:08
◼
►
are going to be disappointed.
02:49:09
◼
►
And like you said, it's like the warrant canary.
02:49:12
◼
►
I think the reason they don't do that is if they started reaching out to me or anyone
02:49:17
◼
►
else to dampen expectations for false rumors, or let's say, maybe not even false, but like
02:49:24
◼
►
like a true rumor whose deadline has come and gone,
02:49:27
◼
►
you know, is going to slip.
02:49:28
◼
►
If they start doing that, then when they don't do it,
02:49:32
◼
►
like a rumor that X is coming at WWDC
02:49:35
◼
►
and they don't dampen the expectations,
02:49:37
◼
►
well then it just sort of verifies in advance
02:49:38
◼
►
that that's true.
02:49:40
◼
►
So they don't do that.
02:49:42
◼
►
Everything I found out about this project was through,
02:49:47
◼
►
as I call them, ground level sources, engineers,
02:49:52
◼
►
I guess in this case, all engineers working throughout Apple.
02:49:55
◼
►
I laugh, but it's, you know,
02:50:00
◼
►
I guess it's not a most unreasonable theory.
02:50:02
◼
►
And the funny thing is I get accused of this,
02:50:04
◼
►
you know, multiple times.
02:50:05
◼
►
Not even accusation, but I guess just the idea
02:50:08
◼
►
that this stuff is spoon-fed.
02:50:09
◼
►
And then I'll say sometimes,
02:50:11
◼
►
I'll publicly, like I am right now on this podcast,
02:50:14
◼
►
but I'll say it on Twitter, that no,
02:50:15
◼
►
my sources for this are all ground level.
02:50:17
◼
►
These are engineers or designers or something like that.
02:50:19
◼
►
And then the people who cannot be shaken from this,
02:50:21
◼
►
like the conspiracy theory that Apple PR just funnels stuff through me and I just put it
02:50:28
◼
►
out there. They say, "Well, who do you think told them to tell you? Apple PR." And it's
02:50:34
◼
►
like, no, that is definitely not how it works. Apple PR doesn't go... Just imagine...
02:50:40
◼
►
Apple PR doesn't trust Apple employees as far as they can throw at them. They're not
02:50:44
◼
►
going to trust them to pass on messages to journalists.
02:50:47
◼
►
No, but think about this.
02:50:48
◼
►
Think about if you're an engineer working on UIKit,
02:50:51
◼
►
and you're cracking away on something for iOS 12, right?
02:50:58
◼
►
And deadline's coming up.
02:50:59
◼
►
You're working hard.
02:51:00
◼
►
And someone from Apple PR comes by your office.
02:51:03
◼
►
Knock, knock.
02:51:08
◼
►
Here's what we'd like you to do.
02:51:09
◼
►
Reach out to John Gruber and let him know that--
02:51:12
◼
►
In a way that we can't control and can't trace.
02:51:15
◼
►
and let them know that, yeah, you see that thing
02:51:18
◼
►
about this quote unquote marzipan thing?
02:51:20
◼
►
You know that, yeah.
02:51:21
◼
►
Tell them that's not happening in June.
02:51:23
◼
►
No, they would just, if they were going to do it,
02:51:28
◼
►
they would literally just call me and talk to me,
02:51:31
◼
►
but that's never happened, and for good reason.
02:51:34
◼
►
The only sane way for them to deal with rumors
02:51:38
◼
►
is to never acknowledge them in any way,
02:51:41
◼
►
no matter how false.
02:51:44
◼
►
I think they do via like the Wall Street Journal, right? What was that big one a few years ago?
02:51:49
◼
►
The one that I remember was the
02:51:51
◼
►
999 dollar starting price for the original iPad. Oh, that's right because it was in the opposite direction. They actually spread a false rumor
02:51:58
◼
►
That's what we think. That's no I've never heard anybody say what happened
02:52:03
◼
►
I'd love to know I don't remember the byline on that story and who got it
02:52:06
◼
►
It was it was Kane wasn't I think it might have been
02:52:12
◼
►
I think it might have been I didn't want I didn't want to butcher right
02:52:15
◼
►
Times I don't know that that's ever happened either, but the times when
02:52:20
◼
►
Like I think it they might have Apple PR might have strategically at them from the highest executive levels of the company
02:52:29
◼
►
Strategically leaked something they every time I think it might have happened it has always and only ever been to
02:52:37
◼
►
straight reporters on
02:52:41
◼
►
the Apple beat at
02:52:47
◼
►
organizations generally only the New York Times and Wall Street Journal
02:52:50
◼
►
That they'll they they will give something. You know, it seems like sometimes they might give something like a
02:52:57
◼
►
expectation setting
02:53:00
◼
►
Sources familiar with the matter leak but what I mean by straight reporter is somebody who doesn't write like I do like as a
02:53:08
◼
►
Under you know with like a columnist with a voice and opinion
02:53:12
◼
►
Somebody who's just a straight front of the newspaper front page of the newspaper reporter
02:53:18
◼
►
You know who writes in that sort of objective?
02:53:22
◼
►
from that objective perspective as a reporter
02:53:25
◼
►
That's the only time I think they'd ever they ever have might have ever done it and even then I'm not sure they ever have
02:53:33
◼
►
Yeah, no, there's um, yeah, there's definitely been ones where they've they've tamped expectations down
02:53:39
◼
►
But I think there was one about there being no new hardware at WWDC a couple years ago
02:53:44
◼
►
That was in the Wall Street Journal or something like that
02:53:48
◼
►
I don't know. I feel like they it has been done, but you're right
02:53:52
◼
►
It's like the vector is a very well established one, right? I think it is actually almost always the Wall Street Journal
02:53:59
◼
►
I don't even remember there being one the New York Times
02:54:00
◼
►
I think it's it's the Wall Street Journal will report something Apple's gonna happen
02:54:04
◼
►
It's like two weeks before an event and it's managing expectations and even the even the no new hardware at WWDC isn't
02:54:11
◼
►
Necessarily regarding any specific rumor, you know, it's just setting expectations overall
02:54:17
◼
►
You know, right the one I remember that didn't happen and it was a like a warrant canary was the original iPhone
02:54:27
◼
►
in January 2007 because what had leaked was just period Apple is building a
02:54:34
◼
►
Phone right and you know how it leaked it leaked from the goddamn carriers who Apple had to talk to
02:54:41
◼
►
And you know with good reason, you know
02:54:44
◼
►
It proved to be good reason why Apple didn't show them the iPhone because they would have fucking blabbed about that, too
02:54:50
◼
►
But the fact that Apple was building a phone
02:54:53
◼
►
Wasn't quite knowledge, but it was you know everybody believed it was true and everybody everyone was everyone was expecting a phone that day
02:55:01
◼
►
Yeah, and everybody
02:55:02
◼
►
Yeah, everybody was expecting a phone that day, and I remember getting there so Macworld Expo started on I think it started on a Monday
02:55:10
◼
►
but whatever the day before it was I got to San Francisco and
02:55:13
◼
►
I was walking down Market Street, and I saw James Duncan Davidson
02:55:22
◼
►
outside a coffee shop and I knew and I is a and we sat down and we were talking about it and we were like
02:55:27
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►
We didn't have fun
02:55:30
◼
►
It's so funny
02:55:31
◼
►
We didn't have phones to check but we were talking about how we kept like reloading news sites to see if anything came out
02:55:36
◼
►
Like to say hey
02:55:37
◼
►
There's not gonna be a phone tomorrow because it was so rampant that Apple was going to the belief that Apple was going to announce
02:55:43
◼
►
a phone that nobody knew anything about
02:55:47
◼
►
And the fact that nobody, not the Wall Street Journal,
02:55:50
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►
not the, nobody had any kind of thing that said otherwise.
02:55:54
◼
►
It was like, I think this is definitely going to happen.
02:55:57
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I remember talking with Duncan about it.
02:55:58
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We were like, we talked to ourselves.
02:56:00
◼
►
We started drinking coffee thinking like,
02:56:03
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►
they're not gonna do a phone.
02:56:04
◼
►
And by the end of it,
02:56:06
◼
►
just the fact that they hadn't refuted it
02:56:09
◼
►
or tamped expectations that there'd be a phone,
02:56:11
◼
►
that Apple was dead silent on or off the record
02:56:15
◼
►
about the phone, a phone, we were convinced
02:56:18
◼
►
by the end of the conversation,
02:56:20
◼
►
we were willing to bet money that there was
02:56:21
◼
►
some kind of phone, probably an iPod phone,
02:56:24
◼
►
coming out the next day.
02:56:25
◼
►
- Yeah, and if you think about the presentation,
02:56:29
◼
►
Jobs really leveraged that fact
02:56:31
◼
►
that everyone was expecting a phone, right?
02:56:33
◼
►
That's why the, we're announcing three products today
02:56:37
◼
►
was so effective, and he gets it the right way,
02:56:39
◼
►
today's gonna be a momentous day,
02:56:40
◼
►
everyone's like, oh, it's gonna be a phone.
02:56:42
◼
►
We're announcing three products,
02:56:43
◼
►
there are it's gonna be a phone and what else but like he so he built that
02:56:47
◼
►
presentation knowing that everyone knew they were announcing a phone yeah yeah
02:56:52
◼
►
which is part of what made the presentations you know so brilliant
02:56:55
◼
►
right it was a widescreen video iPod a breakthrough internet communication
02:57:04
◼
►
device and yeah and a revolutionary internet community and a revolutionary
02:57:07
◼
►
phone right yeah it was something like that yeah it was a widescreen video
02:57:13
◼
►
player and breakthrough breakthrough internet communication device and a
02:57:18
◼
►
revolutionary phone yep and I bought it the best part no one no one cheered for
02:57:25
◼
►
the revolutionary internet community now or the breakthrough now you together I
02:57:28
◼
►
was like yeah it is cheer cheer oh yeah I remember thinking I remember thinking
02:57:33
◼
►
that part that I remember changes the way I remember thinking in the audience
02:57:35
◼
►
it's like, what the hell are they talking about with that?
02:57:37
◼
►
Like, I got it.
02:57:38
◼
►
Like, the two of the three I got,
02:57:40
◼
►
I was like, okay, widescreen video iPod.
02:57:42
◼
►
Yeah, because the iPods that played video at the time
02:57:43
◼
►
didn't have big enough screens.
02:57:44
◼
►
So I was like, oh, I bet the whole thing will be a screen.
02:57:47
◼
►
Like, when he said that, I really did think,
02:57:50
◼
►
like, something roughly like what the iPhone form factor was
02:57:53
◼
►
but I just thought, you know,
02:57:54
◼
►
I didn't think it would be a touchscreen.
02:57:56
◼
►
I just figured they just used the whole thing, you know,
02:57:59
◼
►
have like little buttons at the bottom for play/pause
02:58:01
◼
►
and, you know.
02:58:04
◼
►
It's very funny.
02:58:05
◼
►
But anyway, I did not, I don't think Apple,
02:58:08
◼
►
I don't think Apple really gives two shits
02:58:09
◼
►
what I write about the marzipan thing, honestly.
02:58:12
◼
►
Because it's-- - Well, all along,
02:58:16
◼
►
go ahead. - Well, the other thing
02:58:18
◼
►
to keep in mind is that,
02:58:20
◼
►
and I mean that sincerely, I know I'm saying
02:58:24
◼
►
that Apple PR doesn't care what I write about.
02:58:26
◼
►
I think they do.
02:58:27
◼
►
I think, you know, I'm not trying to brag.
02:58:29
◼
►
I'm actually, you know, I'm just trying
02:58:30
◼
►
to acknowledge the obvious, that I'm,
02:58:33
◼
►
what I write is influential about Apple.
02:58:35
◼
►
But on this marzipan thing in particular,
02:58:37
◼
►
it's too easy for us and the people who listen to the show
02:58:40
◼
►
to get caught up thinking about what we care
02:58:45
◼
►
about a cross-platform UI layer
02:58:47
◼
►
that would bridge iOS to Mac.
02:58:50
◼
►
Like, people listening to the show, we care about that.
02:58:53
◼
►
That's big news.
02:58:54
◼
►
There might be a lot of people listening to the show
02:58:55
◼
►
who are gonna be disappointed
02:58:57
◼
►
if what I wrote this week is correct
02:58:58
◼
►
and WWDC comes and goes and that doesn't get announced.
02:59:01
◼
►
But in terms of like the real world, that's what I just said was gibberish, right?
02:59:06
◼
►
99% of all people who own an iPhone have no idea what the hell a cross-platform UI layer
02:59:12
◼
►
between UIKit and AppKit is.
02:59:16
◼
►
They don't care.
02:59:17
◼
►
I've just started speaking Greek to them.
02:59:19
◼
►
So the type of rumors that Apple really cares about are the type of things that actually
02:59:24
◼
►
affect 99% of people, the type of thing that would get on the front page of newspapers
02:59:30
◼
►
the next day, right?
02:59:33
◼
►
- Well, one could say that that's why this Marzipan rumor,
02:59:37
◼
►
they would leak to you instead of the Wall Street Journal,
02:59:41
◼
►
because the people that do care will read you.
02:59:43
◼
►
So you might have just undone the case against yourself.
02:59:47
◼
►
- We can't, there's no way to refuse,
02:59:49
◼
►
no way to, you're right, there's no way to get out of this.
02:59:51
◼
►
Well, all I can say is you have to take me at my word.
02:59:58
◼
►
Well I do and as all long podcasts that are not only about Apple must do, we managed to
03:00:04
◼
►
circle back to the Steve Jobs iPhone introduction keynote.
03:00:07
◼
►
So I think we have accomplished our mission here.
03:00:11
◼
►
Thank you so much Ben.
03:00:13
◼
►
It is always a pleasure to have you on the show.
03:00:15
◼
►
I'm deeply disappointed that we can't get together and watch Sixers-Bucks playoff games
03:00:21
◼
►
But I do have the- Hey, I told you if the Sixers go to the finals,
03:00:25
◼
►
We are we are I've gotten to finals games the last two years
03:00:28
◼
►
And if the Warriors make it I plan to make it a third and if the Sixers make it you've already said the Warriors are
03:00:34
◼
►
Gonna win the whole thing so the Warriors will be there if they're playing the Sixers
03:00:37
◼
►
I would be very hard to not go to see them play over at the
03:00:42
◼
►
What do they call the place Oracle the Oracle Oracle arena the Oracle orifice
03:00:51
◼
►
Everybody can find out more about your writing. I mean, I can't believe there's anybody listening who isn't already a subscriber
03:00:56
◼
►
but it's Stratechery calm which has a we I should mention a
03:01:01
◼
►
redesign a visual branding redesign of new website a new logo
03:01:06
◼
►
that is launched in between the time you were last on this show and
03:01:11
◼
►
Now I cannot let it go without complimenting you on an excellent excellent
03:01:17
◼
►
redesign that I enjoy every single day.
03:01:19
◼
►
I think about it every single day
03:01:21
◼
►
when I look at the newsletter in my email,
03:01:23
◼
►
and I think, damn, that looks good.
03:01:26
◼
►
Well, thank you.
03:01:27
◼
►
And credit to Brad Ellis, who made the logo mark.
03:01:30
◼
►
But yeah, not just the redesign, but also if you go there,
03:01:32
◼
►
you can now-- much easier way to get access to the archives.
03:01:35
◼
►
Search is dramatically enhanced.
03:01:36
◼
►
And then being able to browse the site,
03:01:40
◼
►
organize by concept or company or topic.
03:01:43
◼
►
That was really the-- the ultimate goal
03:01:45
◼
►
was to get the access to what I've written before easier and whatnot.
03:01:51
◼
►
But because humans are humans and we care about visual things, adding on a new logo
03:01:55
◼
►
made it all look nice.
03:01:56
◼
►
Yeah, I even like the way, and at first I didn't like it, but I like the way on the
03:02:00
◼
►
homepage now where the, it's like the subscriber's daily update, the most recent four are all
03:02:07
◼
►
And it is, it's sort of like, I like it.
03:02:11
◼
►
I didn't like it at first.
03:02:12
◼
►
I thought, ah, the new article should be the first thing on the page.
03:02:15
◼
►
But I like this because it fits in with the idea of, it's like respect for a subscriber
03:02:20
◼
►
who's not a daily reader.
03:02:21
◼
►
Like you're a subscriber, you're going to read it at least every week, but here, if
03:02:24
◼
►
you want to just catch up, click, click, click, you could open these four things in tabs and
03:02:28
◼
►
there they are.
03:02:29
◼
►
Well, the other thing that I do that if you go to a single article, like you follow link
03:02:35
◼
►
on Twitter, you'll notice that those articles are not on the top.
03:02:39
◼
►
Now they're at the very bottom of the page.
03:02:41
◼
►
And the reason is if you're following a link to an article, you probably want to read the
03:02:44
◼
►
So I want to get the other crap out of your way and then when you to the end and you know
03:02:48
◼
►
I don't really push this subscription at all. It's I mean, but it like it's there
03:02:53
◼
►
But I'm not gonna like shove it in your face right and and I you know
03:02:58
◼
►
I ideally you read the free articles regularly and then eventually you're tempted to give the
03:03:03
◼
►
The for pay stuff a try and then I got I got a month to hook you
03:03:08
◼
►
as good as ever and it's been it's been a particularly good week in my opinion with the
03:03:13
◼
►
the stuff on Amazon and Apple and etc. and so forth. So thanks. And then you've also
03:03:18
◼
►
got if the people enjoy the sound of your voice, you've got your regular podcast.
03:03:22
◼
►
Exponent. Exponent.fm. With your co-host. James Alward. Have you moved the talk show to,
03:03:32
◼
►
oh you're hosted on your own site so you already switched to HTTPS.
03:03:36
◼
►
Yes. I need to switch Exponent to HTTPS. Yeah, that's like the only
03:03:43
◼
►
There's more coming literally I'm in the midst I've actually broken the
03:03:48
◼
►
Seal it's we're moving to a new server soon
03:03:52
◼
►
But HTTPS was HTTPS for everything is probably the only modernization
03:03:58
◼
►
I've done to during fireball in the last couple of years, but it is all it. Yeah, I
03:04:01
◼
►
Watched with um yeah, I watched the GPS on trajectory
03:04:05
◼
►
I mean which was a one it was just sort of best practice at the time, but - you know
03:04:09
◼
►
I knew I wanted to monetize it at some point.
03:04:12
◼
►
But the podcast, like, why bother?
03:04:14
◼
►
But now this-- I think in Chrome,
03:04:16
◼
►
or at least the newest version, Google's turned on the,
03:04:20
◼
►
this site is dangerous, which is a little over the top.
03:04:24
◼
►
Yeah, I don't like it.
03:04:25
◼
►
I think it's a bad move on Google's part.
03:04:26
◼
►
I don't really buy the argument that everything
03:04:31
◼
►
should be HTTPS.
03:04:33
◼
►
I don't think it hurts.
03:04:34
◼
►
It's a perfect example.
03:04:36
◼
►
There is no reason that that exponent needs to be HTTPS.
03:04:39
◼
►
But, you know, and Daring Fireball is a reasonable example.
03:04:43
◼
►
I don't have user accounts.
03:04:45
◼
►
There's no, you know, it's still better that it's, you know,
03:04:49
◼
►
it's better for some reasons, but it's not a big deal.
03:04:51
◼
►
And for downloading a podcast, I mean, who gives a crap?
03:04:55
◼
►
Honestly, I mean, but what do I know?
03:05:01
◼
►
- Anyway, great job on the redesign.
03:05:05
◼
►
Brad Ellis, a friend of mine too,
03:05:07
◼
►
very talented designer and he really nailed it. I love the mark of the pen that's also
03:05:14
◼
►
a circuit is so, it's, God, it's, that's really good. I think I told you this, I think I told
03:05:20
◼
►
you this privately, but it's good enough that it makes me jealous.
03:05:23
◼
►
Well, hey, well, I mean, you, you, you, you called your site Daring Fireball, I called
03:05:29
◼
►
Mine for Checkeries, I think you're going to have brain bites till the end of the time.
03:05:33
◼
►
So, all right, thanks Ben. Thank you so much for your time. I really appreciate it. Have
03:05:36
◼
►
This new innovative modular design provides a full upgrade path.
03:05:45
◼
►
This means that a customer can purchase an entry level laser printer knowing that when
03:05:49
◼
►
the business demands more performance, the laser rider can be upgraded without loss of
03:05:54
◼
►
the original investment made in the engine.
03:05:57
◼
►
Also, the new second generation engine has a maximum expected lifetime three times longer
03:06:04
◼
►
than before. Other important benefits are a longer lasting replaceable toner
03:06:10
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cartridge system that offers darker blacks while retaining the crisp
03:06:14
◼
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characters and graphics the previous laser writers have been known for. A 200
03:06:20
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page input tray including an optional envelope cassette and face down or face
03:06:26
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up output trays which provide enhanced paper handling capabilities.
03:06:32
◼
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Upgradeability and the improved design and components of the Laser Rider 2 printer engine
03:06:38
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offer customers flexibility and a significant price performance improvement over Apple's
03:06:44
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previous Laser Riders.
03:06:47
◼
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The Laser Rider 2 MTX, the Laser Rider 2 MT, and the Laser Rider 2 SC, three unique printers
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at free price points, capable of satisfying a broad range of customer needs, from general
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office productivity to high-end desktop publishing.
03:07:07
◼
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With the LaserWriter II family of printers, Apple demonstrates their commitment to extending
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(upbeat music)