147: ‘iTools or Whatever’ With Jim Dalrymple
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What a week. What a week.
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God. So I thought that we would be talking about my interview with
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Craig Federighi and Eddy Cue and Apple Software Quality and we can get to that later
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but obviously this is this is a week when there's actually a very clear... I can't wait to get to that later.
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So let's I mean for anybody who's had their head in the ground all week
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Or anybody who I guess is listening, you know
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I guess you always have to preface these podcasts because who knows when somebody's gonna listen to you know
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Go back and listen to old episodes, but this was the week
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Tuesday night Apple published an open letter from Tim Cook
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Revealing that the FBI had obtained a court order to compel Apple to
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Long story short supply the FBI with a custom version of iOS that would help them
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break the passcode of an iPhone 5C that was owned by,
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or wasn't really owned by, was used by one of the shooters
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in the San Bernardino incident a few months ago.
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- And Apple is saying that they have helped
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and cooperated with law enforcement many times in the past,
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and I think they might still in the future,
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but in terms of what they're willing to do,
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supplying, you know, more or less writing malware for iOS is a line that they
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don't want to cross. And then all hell broke loose.
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Well I have a lot of respect for Apple for standing up for it, you know, for
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what they believe in. They could just as easily have, you know, gone along
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with it and kept quiet, but they didn't. Yeah, I wrote it, you know, it's a
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- Funny thing, we can write about this too.
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It's an interesting, I took an interesting strategy
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this week on "Daring Firebolt."
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I've been very active, I have a lot of posts on this,
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but I didn't write like a feature of a column or article.
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It's all just links and my commentary interspersed in there
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without really writing one big article.
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And I expected, like when I woke up Wednesday morning,
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I thought, well, I gotta write,
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I have to write like a big piece about this.
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And as I started like reading everything that was out there,
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I was like, you know, one way to put it would be that
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I spent the week blogging, not writing.
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- Yeah. - Right.
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- You know what I mean?
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And in a way, I feel like it was a better use of my time
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and a better service to the readers of Daring Fireball
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because I found so many good articles
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that other people had written
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that were making the points I wanted to make
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that rather than remake them myself,
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why not just point them to them
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and then add my two cents on this?
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But anyway, one of the points I did make,
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And I really think it's important for people who listen to our shows or read our websites because I think
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overwhelmingly the people who like read during fireball or the loop and listen to the talk show are
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already on our side and that they they and that they have a basic enough grasp of the way encryption works that they
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See apples point
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But I really can't emphasize enough how many you know how I
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Don't we're in an echo chamber here with the people who agree with this and if you get outside it and go to the real
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world where people don't understand encryption, the support for Apple is not as clear-cut or
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blanket. And it's dangerous for Apple politically that they really are going out on the limb.
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>> Yeah, they really are. And it's not funny, I guess, but it's...
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When you look at the case that the FBI chose to use this on, I mean, they were very deliberate.
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They wanted something that would fire up the public so much against Apple.
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And in some ways that's worked. You know, people are saying, in some circles, people are saying
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that Apple should comply because these were bad people and we need to stop bad people. But there's
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bigger issues than that. It's not just this one issue. Yeah, it's not so much maybe fired up
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against Apple is the wrong way to put it. Not to quibble with your words, but it's a
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little bit more that people would universally side with the FBI and say, "Well, the FBI
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has got to be able to get at these people's phones." And it really is a just perfectly
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crafted case from the FBI's perspective because it was a terrible incident. Everybody agrees
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with that. I mean, Apple goes out of its way to say, "This is a terrible incident and we'll
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do anything we can that we think is within the law and within our the
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interest of maintaining overall security for our users to help but let's just
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face it I mean the fact that these were people from a Muslim background it it
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makes it even worse there's there's an element to and there's a lot you know as
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opposed to if it was the guy remember it was just like a week or two prior to
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that if it was the guy from Colorado who shot up Planned Parenthood, that wouldn't do it
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at the way that having it be suspects of a Muslim descent, just because that's the way
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it is, that's human nature.
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And that's what they're banking on.
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That it's just that the politics of that and the emotional dynamic of that are just overwhelmingly
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powerful. And I don't know that it is. I think Ann Apple is saying, maybe not.
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Well, and I think if you look at Tim Cook's letter, it's very compelling. I think it was well thought out, very well written, and he brings up some really great points.
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I mean, that was written, I mean, you could see Tim saying that.
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And I think by now we all can believe what Tim says. He stands on principle,
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and he does what he says he's going to do.
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Tom Bilyeu (01;01;01;01)
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Matthew Panzareno had a good article pointing out the differences, that there's one of the
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cynical takes on this is, and it's definitely not just from one source and
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Matthew Panzareno's story had a couple of links to it, but I'm gonna paraphrase it,
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but that more or less claiming that Apple is showboating and trying to gain
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publicity for being, you know, having these super secure phones and, you know,
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getting people to say, "Wow, iPhone is so powerful the FBI can't even crack it," and
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and using that as a positive thing.
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And in the past, Apple has helped the FBI 70 times
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to do the same thing.
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And, you know, if you wanna be cynical like that
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and say that Apple is trying to make this a thing
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that brag about the iPhone security, you're welcome to.
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But I really think that that's,
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I don't think that's the case.
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I think it's so risky because now you've got
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like presidential candidates, like don't, you know,
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ridiculous, ridiculous that I'm talking about
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seriously, but he is the lead, the leading Republican presidential candidate is saying flat
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out Apple Apple should absolutely who do they think they are? Where his actual words? Who do
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they think they are? He'd be you know, they absolutely should comply with this court case
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that it's become part of our, you know, political debate. And to say that this is a sure win,
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you know, PR wise for Apple is to me, I think you're looking for the cynical angle. But the
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bigger difference is that what Apple has done in the past when they've helped law enforcement
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is very different. And I know saying very might you might say,
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Oh, it seems, you know, just like one little step. It's
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different. It's, you know, in the past, they've helped them,
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you know, without modifying the software, help them use the
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software as is to get data off the phone, right. And in times
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past, in years past, a lot less of the information on the phones
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was encrypted. It's really only in recent years that the entire
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disk of the, you know, storage volume of the iPhone is full disk encrypted. Let me ask you something.
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Why do you think the other tech companies haven't taken a stronger stand?
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Well, I think it's multifaceted, but I think one of them is that, and I think it was
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was Panzareno again who had the, was it the why Apple piece and more or less, no
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it wasn't Panzareno, it was Kieran Healy who I linked to, that's right. I'll try to
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put that in the show notes, but Kieran Healy, his argument was to
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again to paraphrase, Apple's the only company that still makes hardware, that
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really is a hardware company and because of that, you know, none of these other
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companies, you know, Google, yes, Google makes Nexus devices and yes Microsoft
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makes the Nokia phones, which have literally no exaggeration,
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like 1.1% market share.
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It's not as important to them, whereas Apple's fundamental business is selling
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hardware to people.
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And that there's a trust issue there that puts Apple in a position
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that no other company really is, where this is a big deal.
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Secondarily, I think that there are other-- and again,
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this is starting to be a little cynical.
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but I think that, you know, and the New York Times
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has even mentioned this in articles,
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but that Apple doesn't depend on government sales
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to a large degree, whereas Microsoft just signed,
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for example, a huge deal to get the entire
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Department of Defense to upgrade all of their PCs
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to Windows 10, and that they don't wanna anger them.
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I'm not quite sure why Google doesn't take a stronger stand,
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but they clearly don't.
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- What do you think?
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Well, I was talking to Peter Cohen last night,
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and Peter said,
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maybe they don't want everybody to know
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that they've already cooperated with the government,
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which is, you know, really cynical, Stan, but,
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I don't know, I mean, obviously they don't want
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the FBI sites turned on them.
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- Right. - You know, they're just
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trying to keep their head down.
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that's an obvious point, but is there something else in there?
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I mean, if they take a big stand,
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is the government gonna come back and say,
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well, what are you talking about?
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You've already given us lots of info.
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- Right, that in some way, however, to whatever degree
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they've already cooperated with the government in the past
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is something the government can hold against them,
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publicity-wise.
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That might be a good argument there.
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And I'll just emphasize, one of the things that's,
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I think, overlooked in this,
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if you just look at it in broad terms that,
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wow, Apple won't cooperate with the FBI
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on this San Bernardino case.
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They have already, like they, and just for example,
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the suspect in this case apparently was using
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iCloud backup until a certain point.
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And I actually think this is one of the things
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that I've been looking around.
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I don't know that we on the outside
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have a very good understanding of just how available,
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what is the encryption on the stuff
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that's backed up from iCloud, like when they come.
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But anyway, Apple did comply with the FBI
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and supplied them with access to some,
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some, some subset of their,
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whatever is the unencrypted part of the iCloud backup
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from the San Bernardino shooter.
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The reason the FBI wants the phone
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is that there was like six weeks
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after the last backup to iCloud,
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you know, between the last backup and the incident.
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And they're concerned,
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And it seems like a reasonable concern that maybe there's some actionable intelligence in that interim.
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But it's not like Apple hasn't done what they can. They're just saying, "Here's a line we're not going to draw."
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Or, "We are going to draw."
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I want to read this one bit from Tim Cook's letter. There's a whole thing that's really good, but I really like this part.
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"The government is asking Apple to hack our own users and undermine decades of security advancements that protect our customers,
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tens of millions of American citizens from sophisticated hackers and cyber criminals.
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And here's the, to me, the really compelling part of this.
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The same engineers who built strong encryption into the iPhone to protect our users would,
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ironically, be ordered to weaken those protections and make our users less safe.
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And I, to me, that is really compelling.
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I, you know, if you're an engineer at Apple who works on this security stuff, you're more
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less your career is devoted to only in one direction making things more secure
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for users and then to be compelled to do the exact opposite is I honestly I think
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it's something that some people would object to do that some people would say
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you know you can court order me to do it but I'm not gonna do it and would they
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be right in some sense I mean maybe not Lee I'm not a lawyer I can't I can't say
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legally that they could object but certainly morally great
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i i mean i i i don't know where this goes
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apple is compelled to do this what do they do
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well i mean we know what's going to the supreme court either way
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I guess. I honestly don't know how stuff works its way through the Supreme Court though.
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In a case where the FBI might be saying, "Time is of the essence. We want to get this information while it's still warm."
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There's no point to getting it. They're not building a case. One thing to note, just in case anybody has forgotten the details of it,
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they're not using this to build a criminal case against the San Bernardino shooters because they're dead.
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So, it's really just trying to find actionable intelligence that might lead them to discover
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if there was anybody else involved, if there's anybody else they know who they ought to be
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looking at who might be planning something in the future.
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So in that case, time is of the essence, so I don't know.
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I would guess it's going to, though?
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the FBI obviously you know in the Justice Department has some sort of path
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to expedite you know a case to the Supreme Court. But aren't they using this
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more as a precedent so that they can say okay you you've been ordered to do this
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and by the way we have these other five phones that we need it done on. Right I
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think I think that this is all about precedent I think it's less and again
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you can accuse me of being cynical and maybe I'm wrong but it it seems to me
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from what I know of the case, that the two San Bernardino suspects didn't don't really
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seem like they were part of, you know, a widespread terrorist group. It wasn't like they were
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really part of like a al Qaeda or ISIS or whatever, you know, other groups are out there.
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That they were just two kooks, you know, and, you know, mentally ill and and poisoned by
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this ideology, but it doesn't really seem like they were any kind of masterminds.
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I mean, it wasn't really a very—I mean, it was a terrible tragedy, but it really seemed
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a little bit more bitterly personal that they went and shot up a place where they worked,
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and they had personal beefs with the people who shot it up.
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So I think, logically, that the FBI making a big case of this isn't really about getting
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information that's going to save people and that they really need it. I think it's
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about the precedent. I mean, and that once you've got what if they win this, and they
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get this, they have a precedent that says we can come now we can use this precedent
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to compel tech companies, not just to give this give us information that they have access
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to, but to force them to write software that gives us the access that we want to write.
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I mean, and it's all sorts of there's all sorts of implications that this if you take
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precedent is as logical that all sorts of things could happen could they compel apple to re-engineer
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iMessage to to uh to so that it's not end-to-end encrypted anymore right and the the fallout from
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this is endless could be but okay so let's look at it the other way what if apple wins
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I think that nothing bad happens.
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I mean, and I guess other than the fact that it's possible that in the future case there
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would be one where there's information on a phone that law enforcement has and they
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can't get to it and if they could, it would be better for society.
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but that sort of situation is,
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that's the price of liberty, right?
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Like you can't take,
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I don't think you can take the absolute,
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I personally feel very strongly,
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you can't take the absolutist position
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that law enforcement should be able to get anything
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and everything they want.
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- Let's say that the FBI wins,
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and now Apple has to write the software
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and break into the phone,
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but what's stopping people then just not using Apple's built-in things and using another
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form of app and strong encryption?
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Do they, does the FBI then need to sue that company to open it up?
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That's one of the reasons that I feel, I honestly feel that the FBI is being driven,
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and part of this is really driven by the public statements of like FBI director Comey and
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others is that a large part of this is, I hate to say it, because I'd like to think
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that we'd have better people in there, but people who genuinely don't understand the
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And they don't understand that either everybody has security through encryption or nobody
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does, and that there is no way to have security.
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And again, a couple of people have emphasized this.
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privacy angles on this but there's I think the security angle is is more
00:18:45
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compelling and you know it's a little you know some of its conflated but it's
00:18:49
◼
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you know what happens if somebody steals your phone or you leave it in a cab and
00:18:56
◼
►
somebody gets it and it's it's not it and it's relatively easier there's some
00:19:01
◼
►
sort of known way to get to the contents of it well there's that's genuine
00:19:06
◼
►
security problem given the information that a lot of us have on our phones. You know,
00:19:10
◼
►
financial information, you know, and the personal information, you know, the photos we have
00:19:15
◼
►
and stuff like that. It's definitely a security thing, but I feel like that the FBI clearly
00:19:23
◼
►
doesn't see this properly, that they're looking, they're somehow looking for some kind of magic
00:19:28
◼
►
solution, but it would really, like a law that crippled Apple's ability just to pick
00:19:35
◼
►
one company, or any US company though, but a US company to not have secure encryption
00:19:42
◼
►
on these devices would really harm them in the worldwide market. It truly would because
00:19:49
◼
►
there's absolutely nothing. It wouldn't keep people, bad guys, from having encryption.
00:19:53
◼
►
It would only keep them from having encryption out of the box on a US-made device. Right?
00:20:00
◼
►
Isn't that what, I mean, that's more or less what you're saying, right?
00:20:03
◼
►
Yeah, and okay, so the US government wins this
00:20:07
◼
►
Then every other government is gonna come and say yeah, we kind of want to look at this fellas phone
00:20:13
◼
►
Absolutely and you know that there's this funny thing and who knows by the time the show airs
00:20:20
◼
►
Maybe the times will have a separate story about it. But there was this weird thing. I linked to yesterday where it was actually
00:20:29
◼
►
Edward Snowden was the one whose Twitter account and he's been all over this on Twitter for obvious reasons
00:20:35
◼
►
but Edward Snowden noted a passage in a New York Times story on this that was about China and
00:20:42
◼
►
Like within an hour that whole segment of the article was edited out of the New York Times article and it still isn't back
00:20:49
◼
►
But basically here's what it said. I'll just read it
00:20:51
◼
►
This is from a New York Times report China is watching the dispute closely analysts say the Chinese government
00:20:56
◼
►
does take cues from the United States when it comes to encryption regulations and that it would most likely demand that
00:21:02
◼
►
multinational companies provide
00:21:04
◼
►
accommodations similar to those in the United States. Last year Beijing backed off several proposals that would have mandated that foreign firms provide
00:21:11
◼
►
providing encryption keys for devices sold in China after
00:21:14
◼
►
heavy pressure from foreign trade groups.
00:21:17
◼
►
A push from American law enforcement agencies to unlock iPhones would embolden Beijing to demand the same.
00:21:24
◼
►
I think it's clear.
00:21:28
◼
►
I mean, China is just one country.
00:21:29
◼
►
I mean, why wouldn't every country?
00:21:31
◼
►
- Right, and then what?
00:21:32
◼
►
Is Apple's gonna need to open up a brand new company
00:21:35
◼
►
just to deal with all of this stuff?
00:21:39
◼
►
- I mean, does Apple give the software to the FBI
00:21:44
◼
►
in order to hack it themselves,
00:21:47
◼
►
or does the FBI give the device to Apple and Apple does it?
00:21:51
◼
►
- I believe from what I read of this case
00:21:53
◼
►
FBI has offered either way that they've said whatever you want if you want to
00:21:58
◼
►
give us the software and have us do it we'll do it if you want us to bring the
00:22:03
◼
►
device to you and do it at your facilities we'll do that they just want
00:22:06
◼
►
the code but it's a slippery slope either way I really do think so I
00:22:11
◼
►
absolutely and I know that slippery slope arguments it maybe they're
00:22:16
◼
►
overused you know overall just in our debates about all sorts of stuff but I
00:22:21
◼
►
but I think in this case, it really is a slippery slope.
00:22:26
◼
►
- Isn't the government's position
00:22:29
◼
►
that they just want this one device?
00:22:33
◼
►
That's all we want, we just want this one device.
00:22:36
◼
►
But once that's done, there's no turning back.
00:22:40
◼
►
- Right, because that's how the law works.
00:22:42
◼
►
It's one case sets precedent for future cases.
00:22:45
◼
►
- Yeah, which is why Apple has to take a stand on this one.
00:22:48
◼
►
And that's why I think what the government did
00:22:52
◼
►
in choosing this case was so strategic for them.
00:22:57
◼
►
- Yeah, I think, and again, the basic,
00:23:01
◼
►
just about it with, if you really wanna talk
00:23:04
◼
►
about good guys and bad guys,
00:23:06
◼
►
is that even reasonably smart and well-organized bad guys
00:23:11
◼
►
are going to use their own encryption software.
00:23:14
◼
►
Not necessarily that they wrote, but that they're going to,
00:23:17
◼
►
It obviously is out there and the US can't stop
00:23:21
◼
►
the rest of the world from writing
00:23:23
◼
►
good secure encryption software.
00:23:27
◼
►
- They're just going to use third party software
00:23:30
◼
►
if the first party software can.
00:23:32
◼
►
And maybe for reasonable reasons,
00:23:34
◼
►
maybe the smart ones already don't trust
00:23:36
◼
►
anything written by Apple or Google
00:23:39
◼
►
or any other US company and they're already doing it.
00:23:43
◼
►
And the dumb bad guys--
00:23:48
◼
►
They're dumb, right?
00:23:49
◼
►
So why do you need to make everybody's software insecure?
00:23:53
◼
►
Do your job, right?
00:23:55
◼
►
And I guess part of it is that there's an entitlement
00:23:58
◼
►
in the US, like law enforcement gets so,
00:24:01
◼
►
in the US is in such a privileged position
00:24:04
◼
►
in terms of what they get and the way that they're,
00:24:10
◼
►
you know, they have access to so much stuff.
00:24:13
◼
►
But that there's a sense of entitlement
00:24:15
◼
►
that not only should they be able to get stuff,
00:24:16
◼
►
but they should be able to get whatever they want easily.
00:24:19
◼
►
And there is, you know, that's not necessarily the case.
00:24:21
◼
►
If the truth is that it's really,
00:24:23
◼
►
really mathematically difficult,
00:24:26
◼
►
or even to the point of calling it impossible
00:24:28
◼
►
to break the encryption on a device,
00:24:30
◼
►
well, tough noogies, you know what I mean?
00:24:31
◼
►
You've got that's, you know, you guys have a tough job.
00:24:34
◼
►
I mean, I'm not saying that glibly,
00:24:36
◼
►
and I realized that the stakes can be high
00:24:38
◼
►
in a criminal case or in an investigation,
00:24:41
◼
►
but that's just the way it is.
00:24:43
◼
►
It's really, it's not that different than arguing.
00:24:48
◼
►
And I go, these analogies sometimes to the real world can get difficult, but it's like,
00:24:58
◼
►
sometimes people will say, you know, how would you feel if somebody kidnapped a family member
00:25:05
◼
►
and the police knew where they were,
00:25:10
◼
►
but they couldn't break down the door.
00:25:12
◼
►
That's a rough, that's a tough analogy
00:25:15
◼
►
because I don't think there exists a door
00:25:18
◼
►
that the police can't break into.
00:25:20
◼
►
- But that's sort, but what if you could make one?
00:25:22
◼
►
What if somebody invents a door,
00:25:26
◼
►
you could build a house that the police can't break into?
00:25:30
◼
►
Would that be illegal?
00:25:31
◼
►
Not with, there's no law against it now.
00:25:33
◼
►
you'd have to pass a law specifically against it, right?
00:25:36
◼
►
It's just that the math is such that we've been able
00:25:38
◼
►
to make virtual locks through encryption
00:25:42
◼
►
that are actually unbreakable.
00:25:44
◼
►
- The government of all organizations tells us to be safe
00:25:52
◼
►
and tells us to, you know,
00:25:54
◼
►
not necessarily encrypt everything,
00:25:58
◼
►
but do everything that you can to protect yourself
00:26:01
◼
►
your identity and protect all of this stuff. But as soon as they make a backdoor, then
00:26:07
◼
►
that backdoor is there for everybody. And I don't know what they don't understand
00:26:13
◼
►
about that. I mean, you mentioned it earlier about these people not understanding the technology,
00:26:18
◼
►
but do they not care that they're making a backdoor? Or do they really not understand
00:26:25
◼
►
that once a backdoor is there, it's there for all?
00:26:27
◼
►
Well, I'll just mention Trump before. I'll pick someone from the other side.
00:26:31
◼
►
But I've listened to Hillary Clinton talk about this several times.
00:26:36
◼
►
And her argument is, "We'll put enough smart people in a room,
00:26:41
◼
►
and I'm sure they'll be able to come up with something."
00:26:44
◼
►
And I genuinely think she believes that.
00:26:48
◼
►
But what they're looking for and what they claim that
00:26:54
◼
►
Smart people at Apple and Google ought to be able to make is is
00:26:57
◼
►
Something that the FBI can use and no one else can use and that's just not that's not possible
00:27:01
◼
►
And there's just we keep talking in circles about it, but there's just no way that it could happen
00:27:10
◼
►
Doesn't the government have enough smart people of their own that are telling them?
00:27:15
◼
►
This is impossible. I don't know there must be at it at a certain level
00:27:21
◼
►
Right, but that maybe that they're not because they're not at the you know
00:27:25
◼
►
Executive ranks that they're you know, they're it's treated as well. That's your argument, you know, here's our argument
00:27:33
◼
►
we want the information and
00:27:36
◼
►
It seems to be kind of a you know, they've got the blinders on and they can see
00:27:42
◼
►
Beyond Apple is the information they just have to get through Apple to get it
00:27:48
◼
►
Yeah, this all fits with something and I think Apple is not surprised by this
00:27:53
◼
►
I think Apple as I don't you know, I know a couple of these articles have really put this as a
00:27:58
◼
►
Lynch pin of the Tim Cook era at Apple and I'm not quite sure how much that has to do with the difference between Tim
00:28:05
◼
►
Cook and Steve Jobs and how much it has to do with just the timing of
00:28:08
◼
►
you know when jobs got ill enough to step down and
00:28:13
◼
►
Cook took over, you know, which is when this issue became hot, you know that
00:28:18
◼
►
that, you know, it just coincides, you know, that the transition from jobs to Cook coincides
00:28:26
◼
►
with when this, you know, the cell phones as objects of desire from law enforcement really
00:28:32
◼
►
heated up. But the gist of it is, I heard this years ago from a couple people at Apple, was that
00:28:39
◼
►
the edict came down from the top, from Tim Cook on down, that anything new that we create that stores
00:28:47
◼
►
data, we should store in a way that even we can't see it. So that when we get
00:28:55
◼
►
requests for it, we can say we can't give it to you. And that
00:29:02
◼
►
anything we already have existing systems that maybe don't comply with
00:29:06
◼
►
that, they need to be identified and we need to rewrite them in a way that
00:29:12
◼
►
that protects the data so that even we can't do it
00:29:16
◼
►
and that that's the only way that we can object.
00:29:19
◼
►
And the purpose of this isn't to obstruct law enforcement,
00:29:24
◼
►
it's that if we don't take that philosophy
00:29:27
◼
►
that even we can't get the data, then it's not really safe.
00:29:31
◼
►
- Right, and I think that goes back a lot
00:29:35
◼
►
to where Apple makes its money.
00:29:38
◼
►
They don't want your data.
00:29:39
◼
►
They don't care about your data.
00:29:41
◼
►
and others do.
00:29:44
◼
►
So, you know, it's reasonable,
00:29:47
◼
►
I mean the argument that we talked about with Peter,
00:29:50
◼
►
it's reasonable to consider the fact
00:29:53
◼
►
that other companies have cooperated in the past
00:29:58
◼
►
because they do look at the data, you know?
00:30:01
◼
►
- Yeah, one of the things, and another one,
00:30:04
◼
►
I know I mentioned earlier that I'm really curious
00:30:06
◼
►
about what, let's just say,
00:30:09
◼
►
if you're a iCloud backup user,
00:30:11
◼
►
and the FBI comes to Apple and says,
00:30:15
◼
►
"We'd like to see Jim Dalrymple's iCloud backup."
00:30:18
◼
►
What do they get?
00:30:19
◼
►
I would love to know that.
00:30:21
◼
►
And if there's an answer that Apple has given,
00:30:23
◼
►
I couldn't find it.
00:30:24
◼
►
So if anybody knows, I would love to know.
00:30:26
◼
►
The other question I have this week,
00:30:28
◼
►
and it gets back to your original question
00:30:30
◼
►
of why is it Apple that's in this fight?
00:30:33
◼
►
How come we never hear about,
00:30:34
◼
►
they're not, I get none of them are US companies
00:30:39
◼
►
except other than Microsoft,
00:30:41
◼
►
but like we never hear about Samsung or LG
00:30:44
◼
►
or any of these other companies.
00:30:45
◼
►
Like what do they do when a suspect has an Android phone?
00:30:48
◼
►
Why is this not in the news at all?
00:30:50
◼
►
Like what happens?
00:30:51
◼
►
Is it that it's,
00:30:53
◼
►
is it just one of those things where Apple gets headlines
00:30:58
◼
►
and so people only write about it
00:30:59
◼
►
when it's Apple and the iPhone?
00:31:01
◼
►
Or is Android different?
00:31:04
◼
►
And it's like trivial that even when you have a passcode
00:31:08
◼
►
there's some way that they can get the information they want? I don't
00:31:12
◼
►
understand why nobody's writing about that. And I don't have the, you know, I
00:31:16
◼
►
don't have the perspective on it. Well, there must be some requests from the
00:31:22
◼
►
government to Google for information. There must be. Oh, definitely. And the
00:31:30
◼
►
thing about Google, but that's online content. And who knows, maybe
00:31:33
◼
►
it's because if you use an Android phone everybody who uses Android phones signs
00:31:39
◼
►
up for Google and going to Google is enough that they don't need to go to the
00:31:43
◼
►
right that's what I'm saying you know that they they have I don't know though
00:31:47
◼
►
because there's things like text messages right so Android users send a
00:31:51
◼
►
lot of SMS text messages they don't go through Google right so if the FBI wants
00:31:56
◼
►
to see those they need to get them off the phone I can't help but think that
00:32:01
◼
►
that they would want to still want to access the phone.
00:32:03
◼
►
And you know, does, what percentage of Android users
00:32:07
◼
►
back up all of their photos to Google?
00:32:10
◼
►
I mean, it must be some percentage, but is it all?
00:32:12
◼
►
I don't know.
00:32:13
◼
►
- Okay, I'm gonna throw something out there
00:32:15
◼
►
that may be funny, but maybe as we know
00:32:20
◼
►
from the things that we see,
00:32:22
◼
►
maybe Android is just so full of holes
00:32:26
◼
►
that the FBI can hack it themselves.
00:32:28
◼
►
- Yeah, that's sort of what I'm hinting at.
00:32:31
◼
►
I don't know.
00:32:34
◼
►
- You know, iOS is a very secure operating system
00:32:39
◼
►
and a lot of it because Apple doesn't really care
00:32:42
◼
►
about your data, they care about your security
00:32:47
◼
►
and your privacy and I'm trying not to be too
00:32:53
◼
►
Fanny here, but I believe that to be true and we've seen the malware and things that can infect
00:33:04
◼
►
Android phones. So what's, I mean, I tend to think that the FBI just sat down with some of
00:33:10
◼
►
its smart people and said, "Hack this thing." And they can. Yeah, I don't know. Let me take a break
00:33:19
◼
►
here and we come back to it but I'll take a break here and thank our first
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how they sell their stuff for less because there's no middleman. They own the factory,
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they make the blades, they make the products, and then you buy it from them and they just
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of just having this stuff show up at your house and you don't have to go buy it.
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Their starter set is an amazing deal.
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I love their style.
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I love the way they write.
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A couple of months ago, they sent me this.
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They have a new thing here, a daily face wash.
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So this is what I use in the shower when I wash my face.
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and it's sort of like a gritty type thing. I like it. It feels, you know, it's got like
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some kind of grit to it. But I read the instructions because I'm an idiot and I
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actually always look for stuff like this. These are the instructions. These are their instructions.
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Here's how they, this is how they tell you to use the face wash. Wash as only you would.
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A little bit goes a long way. Caution not in the eyes. That's it.
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Right, because you don't really need... it's in other words, "Hey dummy, you know how to wash your face and be..."
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And my favorite part is a little bit goes a long way, you know, just you put a little bit, a little bit, there you go.
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And, you know, again, "Hey dummy, don't put it in your eyes." There you go, that's it. So, great stuff, great style.
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Good, even the hardware handles on everything, on the razors, all great stuff. Go there, go to harrys.com
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And I remember that promo code talk show and you will save five bucks off your first purchase
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Well, if I if I can tell you something I actually use Harry's
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As big of a beard as I have, you know, I get to trim up the sides and stuff
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I have I have the full Harry's kit. So there you go
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00:35:59
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Well, I don't is there more to say about the FBI Apple case at the moment. Maybe not
00:36:05
◼
►
Do you believe what the FBI says and do you believe what Apple says? I believe what Apple
00:36:14
◼
►
says and I think they're very careful. I think they are and it's just a hallmark of Tim Cook is
00:36:21
◼
►
is a and and I would say without question the biggest difference between Cook and Jobs is that
00:36:31
◼
►
Jobs would would fly off the handle and
00:36:36
◼
►
You know just a small example, but remember in 2007 when
00:36:43
◼
►
It was people the first iPhone came out and people hey
00:36:47
◼
►
How come we can't write native apps and he said ah you don't you know you're bad you write a bad native app
00:36:52
◼
►
We'll bring down the whole West Coast phone network
00:36:59
◼
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There's an argument to be made that it's you know
00:37:01
◼
►
Like what if it was a super popular app like Facebook and what if there was a terrible bug that you know?
00:37:07
◼
►
Kept the data connection on full-time if the app was installed
00:37:11
◼
►
There's some you know, it's not it's completely ridiculous, but it wasn't a good answer, but that's jobs right whereas Tim Cook
00:37:18
◼
►
Tim Cook is is so he's like a surgeon with every word out of his mouth in public. Yes, and
00:37:26
◼
►
I do I believe that I don't think there's anything that Apple said at least in that open letter that I
00:37:33
◼
►
even raised an eyebrow
00:37:36
◼
►
me neither, I mean the only thing that I think is up for debate is whether it qualifies as a backdoor and
00:37:42
◼
►
The only reason I'd say that and Tim Cook says, you know, and he even admitted says in the letter
00:37:47
◼
►
The FBI is using different words. I call it a backdoor, but he's even acknowledging
00:37:52
◼
►
He's careful enough and fair enough that he even acknowledges that there's a debate over whether
00:37:57
◼
►
backdoor is the right word. And I think that argument that it's not a backdoor is that a
00:38:01
◼
►
backdoor, maybe you could argue, is something that Apple ships to everybody. And it's in the
00:38:07
◼
►
phone that you buy from Apple. It's already there. You know, that this is something that the FBI,
00:38:15
◼
►
you know, that's not what the FBI is asking for. They're not asking, the FBI is not asking Apple to
00:38:19
◼
►
push a software update to every iPhone out in the world that would let them bypass the
00:38:24
◼
►
passcode. They're saying, "Do this, just one." But, you know, given the providios that Tim
00:38:29
◼
►
Cook said, I believe him. With the FBI, I don't know. And I think the one argument a
00:38:34
◼
►
couple people have made, including John McAfee, is that, "Come on."
00:38:40
◼
►
The show ends right now.
00:38:46
◼
►
It's either the FBI is lying and they have hackers on their staff who could break in
00:38:51
◼
►
to get this passcode right now, or they're incompetent because they should be able to.
00:38:56
◼
►
Like why can't they go right down the street to the NSA and have this thing unlocked?
00:39:02
◼
►
And I find it very difficult to believe that the NSA couldn't do this.
00:39:06
◼
►
And that if it was, if this one phone really was that important that they would do that.
00:39:11
◼
►
And I find that disingenuous.
00:39:13
◼
►
And it's also what makes me think it's about the legal precedent, not the actual information
00:39:17
◼
►
on the San Bernardino suspects phone.
00:39:20
◼
►
So you you think that the NSA could hack this iPhone on their own?
00:39:26
◼
►
I don't have any reason to believe that are not that I don't have reason to believe it.
00:39:30
◼
►
I don't have proof.
00:39:32
◼
►
I can't prove that for the obvious reason that, you know, the NSA keeps everything all
00:39:37
◼
►
of their capabilities secret.
00:39:39
◼
►
if I had to bet, oh, I would bet heavily that the NSA could access the information on this
00:39:45
◼
►
phone. So why bother going through all this? Why not just go get the precedent? But does the
00:39:51
◼
►
precedent actually matter if they can hack it? Well, I think because going forward in the future,
00:39:56
◼
►
they're concerned about the ever escalating security of these phones. And I guess that's
00:40:02
◼
►
one area where we could talk about where, you know, one of the aspects of this is whatever
00:40:08
◼
►
happens to Apple in the courts on this case, I think it's only going to motivate them to
00:40:17
◼
►
further cleverly design the encryption mechanisms on the iPhone to make it impossible in the
00:40:24
◼
►
future to even comply with a request like this.
00:40:31
◼
►
So here's something we don't know, and it's a little technical and hopefully I will keep
00:40:35
◼
►
this straight enough that I'm going to be accurate. But the phone in this case is an
00:40:41
◼
►
iPhone 5C, the San Bernardino phone, and the 5C is before the Secure Enclave and before
00:40:46
◼
►
Touch ID. And that makes it a simpler case cryptographically to get. Starting with the
00:40:57
◼
►
iPhone 5s and going forward the phones, iPhones with the touch ID and the secure
00:41:05
◼
►
Enclave. Now touch ID is sort of irrelevant but it's the phones that have
00:41:09
◼
►
touch ID that have the secure Enclave. They use the secure Enclave in the path
00:41:15
◼
►
of encryption to enforce it and so one of the things that limits the rate of so
00:41:23
◼
►
mathematically and you don't really have to I even I really I have a computer
00:41:27
◼
►
science degree and I did really well in math and I really this stuff really
00:41:30
◼
►
boggles my mind. But basically one of the keys used to encrypt the data on the
00:41:36
◼
►
phone is on the secure enclave and so as you know the the phone iOS verifies that
00:41:43
◼
►
the passcode is correct it goes through the secure enclave and this your secure
00:41:48
◼
►
enclave adds its key and there's no way to get that key from iOS it just says
00:41:53
◼
►
"Okay, secure enclave, here's the passcode that was sent. Now, output of that, you give me the thing that lets me decrypt this."
00:42:02
◼
►
And it's the secure enclave that enforces this 80 millisecond time between brute force attempts,
00:42:10
◼
►
which isn't that long, except that if you want to do millions of them to get like a six digit passcode,
00:42:16
◼
►
80 milliseconds means it takes a lot longer to go through all of them than it would otherwise.
00:42:21
◼
►
And if you use an alphanumeric password,
00:42:24
◼
►
if you're really concerned about security on your phone
00:42:26
◼
►
and you use letters and numbers on the passcode,
00:42:28
◼
►
it really does make it,
00:42:30
◼
►
the 80 millisecond attempt between decryption attempts
00:42:33
◼
►
really does make it time-wise impossible.
00:42:36
◼
►
The question is,
00:42:39
◼
►
can Apple be forced to put like a Flash update
00:42:44
◼
►
on the secure enclave
00:42:46
◼
►
to eliminate the 80 millisecond time between attempts.
00:42:51
◼
►
And I think Apple hasn't said publicly,
00:42:56
◼
►
but reading between the lines,
00:42:57
◼
►
I think the answer right now might be yes.
00:43:01
◼
►
And what somebody has said was that, for example,
00:43:04
◼
►
like the iPhone 5S shipped with the Secure Enclave
00:43:07
◼
►
and it didn't have that 80 millisecond enforcement
00:43:09
◼
►
between attempts.
00:43:11
◼
►
And then a software update later on added it.
00:43:15
◼
►
So if they could add something like that to Secure Enclave,
00:43:18
◼
►
they could obviously take it away.
00:43:20
◼
►
The question is, and I don't know that Apple's,
00:43:25
◼
►
and I don't think they wanna say,
00:43:27
◼
►
is can those flash updates to the Secure Enclave today,
00:43:31
◼
►
can they happen while the phone is locked?
00:43:34
◼
►
Because that's, you know,
00:43:35
◼
►
the whole point is if the phone is already locked,
00:43:38
◼
►
maybe they can't flash update the Secure Enclave
00:43:41
◼
►
to change the passcode, right?
00:43:43
◼
►
It's like a catch-22.
00:43:47
◼
►
But if you can, that might be something
00:43:50
◼
►
that Apple is very strongly looking at in the future
00:43:52
◼
►
to say, well, now we're going to engineer.
00:43:54
◼
►
We're going to have Johnny Suruji's team engineer
00:43:57
◼
►
at Secure Enclave, where this 80 millisecond attempt
00:44:00
◼
►
between passcode attempts is hardwired into the silicon,
00:44:04
◼
►
and there's nothing we can do about it.
00:44:07
◼
►
And there's got to be other things that they're
00:44:09
◼
►
looking at going forward.
00:44:10
◼
►
Like, I don't think we are at the end of Apple's
00:44:13
◼
►
we secure your data on the phone. I think that every single year, in the last five years, the
00:44:19
◼
►
system has gotten more clever and more completely sealed up so that even Apple can't do anything
00:44:27
◼
►
with it. What if Apple said they lose this case and they say, "Okay, we will give you
00:44:36
◼
►
this information," but then they lock up the next operating system even tighter so that
00:44:40
◼
►
there is no possible way. I don't even know if that's possible. Right. No, I think it has to be,
00:44:46
◼
►
though, I definitely think it's possible to lock it up tighter. I think that that they could,
00:44:51
◼
►
you know, create definitely create a system where the the the flash, you know, the ROM,
00:45:00
◼
►
whatever you want to call it, the code that runs on the secure enclosure, where it can't be can't
00:45:06
◼
►
be updated while the phone is locked. I think that's definitely technically possible.
00:45:10
◼
►
I mean, I could be wrong, but I think it is. So what does the government do then? Does it go
00:45:16
◼
►
to court and say you can't make your OS any stronger? Right. And at that point,
00:45:25
◼
►
I, you know, I guess they could try to pass the law, but you really do start running up against
00:45:32
◼
►
issues like A) that would cripple US tech companies competitively worldwide.
00:45:40
◼
►
Absolutely, it would be crippling.
00:45:42
◼
►
I mean, who would want a US tech product if they knew that by mandated by US law that
00:45:48
◼
►
it had to be insecure?
00:45:51
◼
►
And B) I think that there's a very strong constitutional argument that that's a violation
00:45:55
◼
►
of free speech.
00:45:57
◼
►
that code is speech and saying you can't write code
00:46:00
◼
►
that does this is, you know, it's more or less saying
00:46:04
◼
►
that this, you know, this form of mathematics is illegal.
00:46:08
◼
►
- Oof, what a case.
00:46:11
◼
►
- I really do think it comes down to a sense of entitlement
00:46:13
◼
►
on law enforcement, that they feel like any information
00:46:15
◼
►
that exists, they should be able to access.
00:46:17
◼
►
And they're unwilling to wrap their heads around the idea
00:46:19
◼
►
that we're coming to a point where there will exist
00:46:23
◼
►
information in the universe that they simply can't get.
00:46:26
◼
►
I mean, and I keep thinking, and again,
00:46:29
◼
►
this isn't really a legal argument,
00:46:30
◼
►
it's just sort of a philosophical argument.
00:46:32
◼
►
But they've never had a right
00:46:35
◼
►
to the information in your head.
00:46:37
◼
►
And in fact, the US Constitution has the Fifth Amendment,
00:46:42
◼
►
which means that you have a right
00:46:46
◼
►
not to incriminate yourself.
00:46:49
◼
►
And so if you invoke it, even if you committed a crime,
00:46:56
◼
►
you cannot be forced to admit it in court.
00:46:59
◼
►
In some sense-- again, I'm not speaking legally,
00:47:05
◼
►
but philosophically, the information on your phone
00:47:09
◼
►
is in some way an extension of what's in your head.
00:47:12
◼
►
The pictures you've taken are things
00:47:14
◼
►
you've seen that you want to remember.
00:47:15
◼
►
the notes you've written to yourself are your notes.
00:47:20
◼
►
I just don't think it's that outlandish, philosophically,
00:47:23
◼
►
that you could have a phone that is so securely encrypted
00:47:27
◼
►
that if law enforcement takes it,
00:47:31
◼
►
that they can't access it, any more so
00:47:33
◼
►
than that they don't have a right to read your mind
00:47:37
◼
►
or force you to testify against yourself.
00:47:40
◼
►
How long will this case go on?
00:47:43
◼
►
I don't know.
00:47:44
◼
►
can't help but think it's I this particular case who knows but I feel
00:47:49
◼
►
like the argument isn't going to stop like even if this case gets resolved
00:47:53
◼
►
somehow quickly it's the next one coming is is is going to be the same I believe
00:48:00
◼
►
that this will go all the way to the Supreme Court because I don't think
00:48:03
◼
►
either side will just let it fall.
00:48:11
◼
►
But if they lose, if the government loses this case, will they try a different tact?
00:48:21
◼
►
Is there another legal way for them to say, "Okay, well we argued this last time, but
00:48:28
◼
►
now we're arguing this."
00:48:30
◼
►
Is this going to go on forever?
00:48:34
◼
►
I don't know.
00:48:37
◼
►
One thing we didn't mention is that the foundation of the FBI's request and the judge granted
00:48:44
◼
►
against Apple is based on the All Writs Act of 1789.
00:48:51
◼
►
Basing this on a law from 1789 would suggest that the law really didn't have encrypted
00:48:57
◼
►
cell phones in mind.
00:49:01
◼
►
Unless Nostradamus did it.
00:49:05
◼
►
Two of the things that I've taken away this week is that one, if the FBI
00:49:09
◼
►
wins, this sort of grants them, under this All Rits Act,
00:49:13
◼
►
precedent that says we can get whatever we want. We can use this ancient law to get
00:49:17
◼
►
whatever we want. We have this very powerful ability to
00:49:21
◼
►
force tech companies to help us
00:49:25
◼
►
by writing new code and and stuff like that so that would be good for the FBI
00:49:30
◼
►
from their perspective I don't think that's good public policy I think
00:49:33
◼
►
that's terrible but from law enforcement's perspective that would be
00:49:36
◼
►
they would see that as a win and I think if they lose this is why I almost feel
00:49:40
◼
►
like the FBI might see this as a no-lose situation is if they lose then they go
00:49:46
◼
►
to Congress and say look the law on the book we just tried it we have to you
00:49:51
◼
►
know, they go to they go to Congress, and they say, we have
00:49:55
◼
►
to be able to get this stuff to keep people safe from these
00:49:58
◼
►
crazy terrorists. That's very compelling to a lot of
00:50:01
◼
►
politicians who either believe it or be cowardly, you know, it
00:50:07
◼
►
just don't want to be seen on the wrong side of terrorism,
00:50:12
◼
►
right, of being, quote, unquote, strong against terrorism. And
00:50:17
◼
►
they go to Congress and say, Look, we just tried with this
00:50:19
◼
►
law that's on the books and it we lost so we need you to pass a new law that
00:50:25
◼
►
says blah about you know encryption and stuff like that and I think the only
00:50:31
◼
►
good solution for us publicly would be if if that fails too but I feel like the
00:50:36
◼
►
FBI might suspect that they've got the the support on in Congress to do that
00:50:44
◼
►
here's a question for you I wanted to ask before we move off it is does being
00:50:50
◼
►
a Canadian give you a different perspective on this because I feel like
00:50:55
◼
►
Americans are often too insular and we see these things as u.s. only issues and
00:50:59
◼
►
just simply being on the other side of the US Canadian border does it give you
00:51:04
◼
►
a different perspective you know it's we don't really have a lot of things like
00:51:12
◼
►
this that would come up. You know, I can't see the Canadian government suing Apple. You know, it's
00:51:23
◼
►
just not something that... Does it give... do you have a sense that you don't have like an
00:51:31
◼
►
implicit trust of the US Department of Justice? No, I don't think it's that. I think
00:51:42
◼
►
we're more we're more trusting than what you guys are of your government we may
00:51:51
◼
►
not like it like you know our government will put in new taxes which they do all
00:51:56
◼
►
the time and we just say oh gosh darn it that's awful but you know we pay it
00:52:04
◼
►
that's fine you know whereas you guys may riot oh like no no you're not gonna
00:52:10
◼
►
to do that. The thing I keep thinking about too is just that the stuff is also
00:52:14
◼
►
new. It's only 20-25 years that anybody really, you know, public, you know, typical
00:52:19
◼
►
people had access to computers and computer networking. And law enforcement
00:52:23
◼
►
worked just fine before that. It's just, it's not like everything that they used
00:52:27
◼
►
to be able to do before there were cell phones that they can't do anymore.
00:52:31
◼
►
It's just new information and new, a new source of evidence that they have had
00:52:37
◼
►
access to. But if they don't have access to it, if they can't get anything they want off an iPhone
00:52:43
◼
►
that has a strong passcode on it, I don't think that that means that law enforcement can't do its
00:52:48
◼
►
job. Well, and but the difference between then and now is that then the bad guys weren't using cell
00:52:56
◼
►
phones either. So there were they were recording information in different ways that that the
00:53:04
◼
►
government could have access to. So if they're now using the cell phones to record all of their
00:53:11
◼
►
information and the government can't access it, then there is an argument that they don't have
00:53:16
◼
►
access like they used to. But I'm still drawing back to what you said about the NSA. If the NSA
00:53:26
◼
►
has access. This seems like a dangerous move for the government to do for a precedent that they
00:53:34
◼
►
might not need. You know, I don't know. It could be a bad move if they can get it. I mean,
00:53:44
◼
►
I don't understand why they just wouldn't say, "Eh, whatever. You know, you don't need to give
00:53:49
◼
►
us that. We've got access anyway to anything that we want." I really don't think that they do.
00:53:54
◼
►
Could the iPhone be that good that they don't?
00:54:00
◼
►
You never know if the NSA knows of a flaw in the scheme, they're going to keep their mouth shut about it.
00:54:09
◼
►
But it does seem to me that Apple is moving towards creating a complete system that can mathematically be shown that it can't be broken.
00:54:19
◼
►
with the combination of you know with the secure enclave and when and with all
00:54:27
◼
►
the various ways that the keys are stored to get everything in encrypted or
00:54:31
◼
►
unencrypted oh boy we're in for how long do you think that this initial part will
00:54:39
◼
►
take is this like a month thing or I don't know I yeah I guess I know Apple's
00:54:46
◼
►
been given till February recording on February 19th and I know they have like one week to
00:54:53
◼
►
file their response. So I think you know a couple of months I'm guessing. I'll take a
00:55:04
◼
►
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Use this code Daring, D-A-R-I-N-G, and use that when you pay.
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See, here's the problem.
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You can go there now, get a free trial, use it for 30 days, and then when you go to pay,
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maybe you don't remember the code.
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So you'll save big bucks and you'll get a beautiful website.
00:57:21
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My thanks to Squarespace.
00:57:23
◼
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What about my interview last week with Federighi and Q?
00:57:27
◼
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Do you listen to it?
00:57:29
◼
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I did actually. It was great. I thought it was a great interview.
00:57:34
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You know, you got some scoops in there too. It was awesome.
00:57:39
◼
►
Yeah, I wasn't expecting that. It's like they didn't say, "Hey, we're going to give you some
00:57:43
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stuff." It's like when Eddie first started saying that, I really kind of expected it.
00:57:48
◼
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I was like, "Am I hearing this right? That you're giving me this information that I'm pretty sure
00:57:54
◼
►
never came out before." I was ready to hear him get a punch in the shoulder from like...
00:57:58
◼
►
I thought it was really good interview they were they were very open and and it
00:58:10
◼
►
you know it kind of seemed like just three guys sitting around chatting well
00:58:17
◼
►
that's definitely the case I mean in the argument against it would be and it seemed
00:58:21
◼
►
like you know I worried afterwards that maybe I didn't ask good enough questions
00:58:26
◼
►
Hard questions is maybe the wrong term to use, but maybe I didn't press quite hard enough.
00:58:32
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►
I really was worried afterwards. And then the show came out and I read all the reactions,
00:58:36
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►
I read all the emails, I read all the tweets, and most people seemed to really like it.
00:58:40
◼
►
But there were definitely some people who were like, "Dude, you asked this question,
00:58:43
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►
and they didn't give a straight answer, and you didn't press them on it."
00:58:46
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And you're always gonna have that, though. I mean, you and I have been doing this long enough to
00:58:52
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know that no matter what we ask that people are gonna react like that and my
00:58:59
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►
take on it is well at least I asked and I thought even the ones that they didn't
00:59:05
◼
►
answer straightforwardly they at least they weren't there the answers weren't
00:59:09
◼
►
completely empty you know and and I know that they're you know they're both
00:59:17
◼
►
surprisingly good this is the thing that blows me away it's it's for two people
00:59:21
◼
►
who don't do podcasts regularly. I mean, I know Federighi was on the show back in
00:59:25
◼
►
December to talk about Swift. I don't know that Eddie Q. I don't know that he's
00:59:29
◼
►
ever done a podcast before. I've seen him on interviews like at Recode or
00:59:32
◼
►
something like that, but he doesn't do it a lot. But it's... they came across as like
00:59:38
◼
►
naturals, right? Yeah. And I know that there's no way that if they're not going
00:59:42
◼
►
to answer it the first time, they're not going to answer it if I reassert it.
00:59:46
◼
►
and then all of a sudden it the discussion loses the the flow yeah well
00:59:55
◼
►
I I think that you got a lot of great information I think that yes I mean I
01:00:01
◼
►
texted you when I listened to it last week and and said you know it was great
01:00:09
◼
►
interview. It was informative, it was, you know, entertaining. So you actually got a
01:00:18
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►
lot more than what I would have suspected. The one thing that I think is
01:00:24
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interesting is the... it goes beyond any words that actually came out of either
01:00:30
◼
►
of their mouths, is the fact that the interview happened at all shows that
01:00:35
◼
►
that Apple definitely cares about this whole perception
01:00:41
◼
►
of Apple software being in decline,
01:00:45
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►
or having less care and thought put into it
01:00:49
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►
than their hardware.
01:00:51
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►
And that Apple-- the fact that the interview happened at all
01:00:54
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►
shows that Apple wants to counter that,
01:00:57
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►
which I thought was interesting.
01:00:58
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And so any sort of thought that Apple doesn't pay attention
01:01:02
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►
to these discussions on the outside,
01:01:05
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I think it's clear that they do,
01:01:10
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up to the very highest levels of the company.
01:01:12
◼
►
- Yeah, I agree.
01:01:14
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►
I've interviewed Eddie before.
01:01:19
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►
I never interviewed Craig,
01:01:21
◼
►
but interviewed Eddie before,
01:01:23
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►
and he's a great guy.
01:01:26
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I really like Eddie.
01:01:31
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I think their personalities came across in the interview that you gave.
01:01:36
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I mean, yeah, it's great to get the information,
01:01:38
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but they could have been wet blankets in the interview too,
01:01:42
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►
and it would have been very difficult.
01:01:44
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►
And then maybe that's when you start asking the questions just to--
01:01:49
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no, answer this.
01:01:52
◼
►
One question, if there's one-- and it's always the case
01:01:55
◼
►
that there's always at least one.
01:01:57
◼
►
It's like, it's all over.
01:01:58
◼
►
We were like, hit stop and the recording is over and I think that's great.
01:02:02
◼
►
And then immediately I'm like, "Oh, I knew the one question I wanted to ask."
01:02:06
◼
►
Is I really wanted to ask Eddie and I can't believe I forgot it or just-- it was in my
01:02:11
◼
►
notes but it just never seemed to come up in the flow.
01:02:14
◼
►
I wanted to ask Eddie if he himself has ever hit the bug where your iPhone or your iOS
01:02:21
◼
►
device, could be iPhone, could be iPad, but your iOS device starts asking you for your
01:02:26
◼
►
iCloud password and you enter it and then it like a second goes by and then
01:02:32
◼
►
it comes the same dialogue comes back up and then you enter it and it goes away
01:02:36
◼
►
just long enough that you think okay it's stuck and then it comes back and it
01:02:41
◼
►
doesn't say your password was incorrect and like when when it when I hit this
01:02:46
◼
►
you know and I think everybody's part of the same way where you can kind of enter
01:02:50
◼
►
your iCloud password pretty fast and you do it and then it's when you hit this
01:02:55
◼
►
bug which I know exists I've you know I've seen it firsthand I know other
01:02:59
◼
►
people talk about it but then like by the third time you start entering your
01:03:02
◼
►
password very very carefully yeah are you like me like can you do it one
01:03:06
◼
►
character at a time with one finger and you actually look at the pop-up letters
01:03:11
◼
►
as they come and then you hit return and then it goes away and you think oh that's
01:03:16
◼
►
all and then it comes back up I wanted to ask Eddie that and I didn't and damn
01:03:21
◼
►
I really regret it. Were you satisfied with the
01:03:24
◼
►
With the way that the conversation went. I mean, yeah, I really was I I worry deeply about it because I I don't feel like
01:03:31
◼
►
Being in that role of interviewing people like that. It is comes naturally to me
01:03:37
◼
►
So, I mean I stressed I don't I hope it didn't sound that way, but I stressed greatly about it before
01:03:42
◼
►
No, it didn't sound that way
01:03:45
◼
►
Like I said, I thought it was a really
01:03:48
◼
►
entertaining interview
01:03:50
◼
►
I think that implicit in their response to the issue of the software, you know, being in decline is that
01:03:57
◼
►
I thought one of the most interesting answers to that was Craig Federighi said that the bar is being raised, it's higher than ever.
01:04:08
◼
►
And that's in terms of expectations that we have for how reliable everything will work and how polished everything will be.
01:04:15
◼
►
I thought that was, you know, again, it's sort of a non-answer, no, maybe, but I think it's an interesting way of looking at it,
01:04:24
◼
►
and that we collectively see these as problems now, simply because we have higher expectations.
01:04:32
◼
►
- Okay, so let's look at that though.
01:04:36
◼
►
Why do we have higher expectations?
01:04:41
◼
►
I think it's because Apple gives us higher expectations.
01:04:46
◼
►
You know, we're not, I don't think that we as consumers
01:04:51
◼
►
are saying to Apple, you know, your software is awful.
01:04:56
◼
►
It seems to me more that Apple is saying, you know,
01:05:01
◼
►
when they do events and stuff, our software is great.
01:05:05
◼
►
And 99% of the time, it really is great.
01:05:09
◼
►
But then when that 1% hits,
01:05:13
◼
►
it's like, okay, this isn't so great.
01:05:18
◼
►
So are we just holding Apple up to their own words
01:05:25
◼
►
and what they say about their software?
01:05:27
◼
►
Or are we being unfair and saying,
01:05:31
◼
►
No, I don't think we are being unfair.
01:05:33
◼
►
And I think that it is central to the entire,
01:05:37
◼
►
Apple's own, you know, there's a lot of times
01:05:42
◼
►
where in other cases where Apple seems to be held
01:05:47
◼
►
either by a publication or just one individual pundit
01:05:51
◼
►
or somebody to an unreasonably high standard
01:05:53
◼
►
that other companies aren't held to.
01:05:55
◼
►
And I call them out sometimes, you call them out,
01:05:59
◼
►
other, you know, and Macalobe calls them out all the time. This is a case, though, where
01:06:06
◼
►
I think Apple itself asks to be held to a higher standard, right, that Apple itself
01:06:12
◼
►
proclaims that our products because we do the whole, you know, this is their story that
01:06:17
◼
►
because we do the whole thing, we control the software and the hardware and the integration
01:06:21
◼
►
between them, we provide an overall better experience than our competitors who don't
01:06:27
◼
►
have that whole software and hardware story to tell.
01:06:32
◼
►
They say that, that's Apple's story.
01:06:35
◼
►
And I've long thought that that's the,
01:06:37
◼
►
can Apple succeed in the long run?
01:06:44
◼
►
Yes, but I think that the only way they succeed
01:06:47
◼
►
in the long run is by continually providing
01:06:50
◼
►
a better overall experience.
01:06:55
◼
►
and blurring the lines between hardware and software.
01:06:58
◼
►
- And I think that overall,
01:07:00
◼
►
they've done a great job with that.
01:07:01
◼
►
Even when you look at the integration between devices,
01:07:06
◼
►
I mean, not just the integration
01:07:08
◼
►
between hardware and software,
01:07:10
◼
►
but the integration between iPad, Mac, iPhone,
01:07:14
◼
►
that handoff and iMessage being everywhere
01:07:20
◼
►
and all that kind of stuff,
01:07:23
◼
►
that makes the devices more useful for me.
01:07:26
◼
►
- Oh, tremendously for me.
01:07:27
◼
►
But I feel like that's one of those things though,
01:07:30
◼
►
where there's, you know, for so many,
01:07:32
◼
►
a handoff works great for me.
01:07:33
◼
►
And I do it all the time,
01:07:34
◼
►
where I'll be like walking around the house,
01:07:36
◼
►
making coffee or something,
01:07:37
◼
►
and reading something on my phone,
01:07:40
◼
►
and I wanna link to it from Daring Fireball,
01:07:43
◼
►
but why not, I'll just wait till I get to my desk
01:07:46
◼
►
and do it from my iMac where I have a nice keyboard.
01:07:48
◼
►
And all I do is just sit down at my desk
01:07:50
◼
►
while the phone is still open.
01:07:51
◼
►
And right there at the side of my dock
01:07:52
◼
►
is the little handoff Safari thing.
01:07:56
◼
►
So I click one button and a second later,
01:07:59
◼
►
the webpage that was on my phone is now,
01:08:01
◼
►
I click one button on my Mac
01:08:04
◼
►
and the thing on my phone is now on my Mac.
01:08:09
◼
►
And it works great for me.
01:08:09
◼
►
But with 700 million iCloud users,
01:08:14
◼
►
are there a million of them for whom that doesn't work
01:08:18
◼
►
for reasons they don't understand?
01:08:21
◼
►
Is 99.9% of people having it work good enough?
01:08:26
◼
►
And then how do you solve it for the last 10th percent?
01:08:30
◼
►
- Well, I think one thing that we all know
01:08:34
◼
►
is that there's always gonna be problems
01:08:36
◼
►
and bugs with software.
01:08:38
◼
►
And we're accepting of that.
01:08:41
◼
►
I really believe that we are accepting of that.
01:08:45
◼
►
And if you look at something like iCloud,
01:08:48
◼
►
iCloud is a favorite,
01:08:50
◼
►
one of the favorite whipping horses of people.
01:08:54
◼
►
For me, iCloud works great.
01:08:58
◼
►
iCloud services work great.
01:09:00
◼
►
And I think a lot of it comes down to how we use it.
01:09:02
◼
►
So I use iCloud more like,
01:09:05
◼
►
more like a consumer, you know?
01:09:14
◼
►
- Well, I'll give one example that I know I'm not alone with
01:09:17
◼
►
is the syncing of the text shortcuts. So in other words, like if you set up, you know, like a text,
01:09:26
◼
►
the way that OS X and iOS have like a simple text expander like system where you can have a little
01:09:33
◼
►
shortcut like you type "addr" and then it expands to your full address. I was bedeviled for months
01:09:43
◼
►
with an inability, they're supposed to sync between devices.
01:09:47
◼
►
And for months, I was absolutely bedeviled by
01:09:51
◼
►
syncing problems between them, where just all sorts of craziness would happen,
01:09:56
◼
►
where they'd be doubled, where they all of a sudden none of them
01:09:59
◼
►
were on my phone, and sometimes on my, I mean, anything that
01:10:03
◼
►
could go wrong went wrong. All of a sudden my Mac went back to, or
01:10:06
◼
►
one of my Macs would go back to like the default ones
01:10:10
◼
►
that ship when it's brand new.
01:10:12
◼
►
And I think that what happened was that
01:10:18
◼
►
the problems initially happened for me
01:10:20
◼
►
when I was running the iOS 9 beta last summer on my phone.
01:10:24
◼
►
And that something got corrupted in my iCloud account
01:10:28
◼
►
that even after iOS came out of, iOS 9 came out of beta,
01:10:32
◼
►
that something was wrong with those keyboard shortcuts
01:10:36
◼
►
or text shortcuts, whatever they call them.
01:10:39
◼
►
And then for months afterwards, it was all messed up.
01:10:41
◼
►
And eventually though, it just got fixed.
01:10:46
◼
►
And knock on wood, but for the last few months,
01:10:51
◼
►
it just works.
01:10:53
◼
►
And I've even doubted myself and just gone there
01:10:56
◼
►
and painstakingly held my phone up to my Mac
01:10:59
◼
►
and scrolled both lists to make sure that there's not like,
01:11:02
◼
►
oh, I just know there's gonna be one missing.
01:11:04
◼
►
And I'd get to the bottom and be like,
01:11:06
◼
►
damn, they're all there and they're all the same.
01:11:08
◼
►
And so, you know, I don't know who knows how that happened. Who knows if it fixed itself?
01:11:13
◼
►
Who knows if somebody at Apple fixed a bug, figured it out, and did it?
01:11:17
◼
►
But even when stuff like that happens, and again, I don't want to be seen here as
01:11:22
◼
►
wholly on Apple's side of this argument, but I do think though that
01:11:28
◼
►
it's easy for somebody
01:11:31
◼
►
who's experienced the same thing to look at the
01:11:34
◼
►
syncing between those text shortcuts is buggy because it was buggy and to overlook the fact that it's not buggy right now. I
01:11:40
◼
►
know Syracuse is always talking on ATP that he can't get his addresses to sync.
01:11:47
◼
►
And I gotta tell you, I have not had a problem with address syncing in iCloud
01:11:52
◼
►
ever. I mean, and I've been using it since it was called, you know,
01:11:57
◼
►
iTools or whatever it used to be before Mac.com.
01:12:01
◼
►
Maybe back then maybe back then I had some I don't know. I didn't even have an iPhone back then
01:12:05
◼
►
So I don't even know what I was sinking it, too
01:12:07
◼
►
So maybe I wouldn't even know what if I had sync problems
01:12:09
◼
►
But at least in recent years, my address is definitely sync and they sync fast. Yeah, I don't have problems with calendars with contacts
01:12:17
◼
►
I don't have problems thinking any of that stuff. I don't have problems with iCloud Drive, you know, it sinks
01:12:24
◼
►
I mean you could you could
01:12:26
◼
►
reasonably make the argument should iCloud drive be more like Dropbox and sure but looking at the
01:12:33
◼
►
service as it is I don't have problems with how it works and you know when the the problems that
01:12:43
◼
►
we do have like this password thing just seem to be so bizarre is it is it something that's
01:12:53
◼
►
you know it can't be unique to to just one person obviously because a lot of people have it but is
01:12:58
◼
►
it unique to a setup yeah i don't know you know so i you know i think that they're getting there
01:13:05
◼
►
i think that's the gist of it um i do worry i do worry that one of the reasons and and i i just
01:13:11
◼
►
don't think it's deniable i mean this is like when the whole thing that started this new round
01:13:18
◼
►
of apple software is is not as good as it used to be or not as good as it should be however way you
01:13:22
◼
►
you want to phrase it. It started with Mossberg's column, and then the same day you and I both
01:13:27
◼
►
wrote about it. And my take is that my angle was that one thing I think is undeniable is
01:13:33
◼
►
that it is true that their software is not as good as the hardware. But maybe that's
01:13:36
◼
►
just the way it has to be, because the hardware is in some ways simpler, and certain aspects
01:13:45
◼
►
of the hardware have to be bug-free. Like, you can't, there's no way that they can do
01:13:51
◼
►
do a software upgrade of the camera lens.
01:13:56
◼
►
And so the requirements of that-- and so here's
01:13:58
◼
►
another argument.
01:14:00
◼
►
Does the ability to do software updates make Apple--
01:14:04
◼
►
and anybody else who can do them-- make them lazy
01:14:07
◼
►
about shipping B-quality software,
01:14:10
◼
►
because they know they can make it
01:14:11
◼
►
A-quality software over the air, or they think they can?
01:14:14
◼
►
Whereas is it different than in the old days,
01:14:16
◼
►
where the software had to be printed on a CD or a DVD,
01:14:20
◼
►
or if you want to go back further, floppy disks.
01:14:22
◼
►
And if there was a bug, the bug might never
01:14:25
◼
►
get fixed by the consumer, because software updates
01:14:29
◼
►
were so hard to distribute.
01:14:32
◼
►
It used to be a big, big deal to ship the gold
01:14:35
◼
►
master of a piece of software.
01:14:37
◼
►
Oh, yeah, it was huge.
01:14:39
◼
►
And not that an OS update still isn't taken seriously,
01:14:42
◼
►
or that there's all sorts of rigorous quality control
01:14:47
◼
►
that it goes through.
01:14:48
◼
►
but it's not like it used to be when hard software went through an actual,
01:14:53
◼
►
you know, effectively it'd be turned into hardware when you put it on a disc.
01:14:57
◼
►
That's right. Yeah. Well, I, and I think that, you know,
01:15:02
◼
►
for a lot of developers,
01:15:03
◼
►
they do think I'll release this now and I can fix it.
01:15:08
◼
►
But I mean, we,
01:15:11
◼
►
we know too that there are,
01:15:14
◼
►
you can't account for every configuration.
01:15:18
◼
►
And the Mac App Store, I think, has done a lot
01:15:22
◼
►
to help with every app is going to work.
01:15:26
◼
►
At least you have that feeling.
01:15:28
◼
►
These are tested, we know they're good,
01:15:34
◼
►
and we put them out there for sale on the Mac App Store.
01:15:37
◼
►
So that helps a lot.
01:15:39
◼
►
The App Store helps a lot.
01:15:40
◼
►
I think it's great that Apple has the review process
01:15:44
◼
►
they do with all of the stuff. I wonder if some of the Apple software would make it through the
01:15:49
◼
►
review process sometimes. Well, it wouldn't. A lot of the stuff that doesn't, you know,
01:15:55
◼
►
doesn't follow the sandboxing rules wouldn't. Although a lot of Apple, I say that, but I know
01:16:01
◼
►
that a lot of Apple, most of Apple's, you know, own first-party apps are sandboxed, so it's not
01:16:06
◼
►
entirely, but they don't, you know, if they need to, they don't mind giving themselves an exemption.
01:16:14
◼
►
I thought an interesting angle and I don't know if I was satisfied with the
01:16:19
◼
►
answer from Craig but on the issue of is Apple shifting away from monolithic
01:16:24
◼
►
feature updates for OS's. In other words I think for the last few years all the
01:16:30
◼
►
major new features of OS X and iOS have been announced at WWDC and then they all
01:16:36
◼
►
ship in the fall when the release versions come out and every once in a
01:16:41
◼
►
while there'll be one that maybe waits till the next release like remember
01:16:45
◼
►
there I think like two years ago there was a keychain something related to the
01:16:50
◼
►
keychain and it wasn't in the initial versions of either OS but it came out
01:16:55
◼
►
like in the November updates and it was something there was some kind of bug
01:16:59
◼
►
with like a keychain feature but for the most part they're all announced at WWDC
01:17:03
◼
►
and then they all come out in the fall at once and then Apple spends the next
01:17:06
◼
►
six months fixing bugs in those OSes and before they turn their attention to
01:17:11
◼
►
next year's OSes and are they moving away from that sort of let's do all the
01:17:16
◼
►
features at once to a more let's keep working on these features in parallel
01:17:21
◼
►
and then when they're ready then we'll ship them like with the seemingly
01:17:26
◼
►
imminent iOS 9.3 which is now in public beta which has maybe not huge features
01:17:32
◼
►
but some significant features.
01:17:34
◼
►
- The F-Lux thing with the,
01:17:36
◼
►
the F-Lux like feature with the night shift color palette,
01:17:41
◼
►
and maybe the most significant one
01:17:44
◼
►
for a smaller number of users,
01:17:46
◼
►
but for those who it applies to,
01:17:47
◼
►
it's a really major update to the OS
01:17:50
◼
►
is the way that for education purposes,
01:17:52
◼
►
iPads can have multiple users now,
01:17:53
◼
►
and you could have any student sign into any iPad.
01:17:56
◼
►
That's the sort of feature
01:17:58
◼
►
that you typically would only come in a major,
01:18:01
◼
►
you know, dot o release of the OS. I can't help but think that
01:18:06
◼
►
common sense says that while marketing wise, that's less
01:18:11
◼
►
powerful, because you can't just announce all this stuff at once,
01:18:14
◼
►
that from a quality perspective, letting these features come out
01:18:19
◼
►
naturally when they're ready, even if it's in the point three
01:18:22
◼
►
update to the major version of the OS is is, you know, common
01:18:26
◼
►
sense is that just seems like it's a better process for
01:18:31
◼
►
And I don't mind smaller feature updates.
01:18:36
◼
►
I really don't.
01:18:37
◼
►
I just want things to be secure and stable.
01:18:42
◼
►
That's my main thing.
01:18:45
◼
►
That's what I want from them.
01:18:47
◼
►
- Yeah, and I wonder how much, you know,
01:18:51
◼
►
how much do they need the major OS updates
01:18:55
◼
►
to have big marketing type features?
01:18:58
◼
►
I mean, obviously they're always gonna have some,
01:19:00
◼
►
But how much do you need 10 tentpole features in an OS update?
01:19:07
◼
►
Maybe that's an outdated way of looking at an operating system.
01:19:09
◼
►
I think it is.
01:19:12
◼
►
That it's really more--
01:19:14
◼
►
it's enough to just say, come this fall,
01:19:20
◼
►
and they're announced new iPhones,
01:19:21
◼
►
to just talk about what's new in the iPhone itself.
01:19:23
◼
►
Here's this new camera that does blah, blah, blah.
01:19:26
◼
►
And here's how much better it is than the old camera.
01:19:28
◼
►
And here is how much faster graphics performance is
01:19:33
◼
►
compared to last year,
01:19:34
◼
►
which lets you do these amazing things like play this game
01:19:38
◼
►
and do this stuff.
01:19:39
◼
►
Like, isn't that enough?
01:19:41
◼
►
Like rather than, you know,
01:19:44
◼
►
and let the engineers who are working on iOS
01:19:46
◼
►
focus on just continually crossing off
01:19:49
◼
►
every little niggling little bug that's bothering people.
01:19:53
◼
►
- Well, I think that we need something.
01:19:56
◼
►
You know, it's always nice when Apple announces a new iPhone
01:20:00
◼
►
that you can now do panoramic pictures
01:20:05
◼
►
and we have this great camera.
01:20:07
◼
►
And the fact is people rely on that camera.
01:20:12
◼
►
- But that's tied, that's a good example though.
01:20:13
◼
►
It's obviously the panoramic camera thing
01:20:15
◼
►
is obviously software because it's,
01:20:17
◼
►
but it's also hardware, right?
01:20:20
◼
►
It wasn't like they could have done it without any camera.
01:20:23
◼
►
It was tied to it.
01:20:25
◼
►
it's very specific to the camera and the phone.
01:20:28
◼
►
- So I brought up three points
01:20:32
◼
►
in the article that I did on the software
01:20:35
◼
►
of why some of the bad software or bad things happen.
01:20:41
◼
►
One was that they knew about it and released it anyway.
01:20:48
◼
►
Two was that they didn't know.
01:20:51
◼
►
they were given a date released by March 1st, that's it.
01:20:56
◼
►
What do you think it is?
01:21:01
◼
►
- Well, I definitely think that it's part of the,
01:21:03
◼
►
it's part of why I think the monolithic release schedule
01:21:06
◼
►
is problematic is that the iPhones have to come out
01:21:11
◼
►
in September and I mean, I say have to in a way
01:21:18
◼
►
that if they didn't, if something truly catastrophic
01:21:20
◼
►
happened to the supply chain, a natural disaster in Asia,
01:21:27
◼
►
something truly catastrophic.
01:21:29
◼
►
And Apple literally calls a meeting in late August
01:21:34
◼
►
and says, wow, we have to postpone the iPhone 7 launch
01:21:38
◼
►
until January.
01:21:41
◼
►
It's not going to sink the company.
01:21:42
◼
►
I mean, it would definitely be bad for the company.
01:21:45
◼
►
I'm sure it would be bad for their stock.
01:21:49
◼
►
But to keep everything according to plan,
01:21:52
◼
►
the iPhone has to come out in September.
01:21:55
◼
►
And if the new iPhone comes out in September,
01:21:58
◼
►
iOS 10 has to come out in September,
01:22:00
◼
►
because the new iPhone are always engineered
01:22:03
◼
►
such that they need the newest version
01:22:04
◼
►
of the operating system.
01:22:07
◼
►
And therefore, iOS, whatever this year's new version number
01:22:13
◼
►
is, come hell or high water,
01:22:15
◼
►
is shipping in the middle of September.
01:22:19
◼
►
and that's how it is and that's why i feel like
01:22:21
◼
►
the more features you're promising for that release the
01:22:26
◼
►
more risk there is that some of them are not going to be
01:22:29
◼
►
you know fully baked
01:22:31
◼
►
well and and didn't we see that and you talked about it
01:22:35
◼
►
last week with with craig and eddie about apple tv i mean there are new
01:22:38
◼
►
features coming out for apple tv that just
01:22:41
◼
►
didn't make it
01:22:42
◼
►
right in the in the software
01:22:45
◼
►
Yeah, and you know, does that mean that they should have postponed the release of the app with the new Apple TV?
01:22:50
◼
►
I think definitely not I think right as they released it. It was a compelling upgrade and a compelling device
01:22:56
◼
►
But that's just the nature of it, you know, but isn't I think there's the big difference
01:23:04
◼
►
releasing software that's
01:23:06
◼
►
Missing features and Apple never says it can do this and it can't to releasing software
01:23:14
◼
►
that Apple says it'll do this and it doesn't. Right, yeah I definitely think so.
01:23:23
◼
►
Here's an example, so maybe this is the way that I if I could bend Phil Schiller
01:23:29
◼
►
and Tim Cook's ear and Craig's ear on on this. Take a look, compare it to the
01:23:35
◼
►
release of Photos for Mac which was announced at WWDC but without they just
01:23:40
◼
►
said early next year. And I think it had a very good launch. I think Photos for Mac
01:23:46
◼
►
to complete the circle and iCloud photo library and complete this circle of, okay
01:23:51
◼
►
now if all of your photos are on all of your devices that are signed into iCloud
01:23:56
◼
►
in a in a storage sensitive way so that you know if you have thousands of
01:24:03
◼
►
photos you have the option of whether you want the full version on any
01:24:06
◼
►
particular device. It all worked really well but I think part of that was that
01:24:10
◼
►
didn't promise a date and say that come hell or high water it's going to ship on this date.
01:24:14
◼
►
Right. Like I would like to see more features that WWDC and APIs announced as this is coming
01:24:21
◼
►
within the next year. You know, and if it's not in iOS 10.0, if we have to wait till 10.1,
01:24:30
◼
►
so be it. I agree. And I do think you had a strong point. I definitely think you had
01:24:34
◼
►
a strong point that there are some cases where Apple has shipped stuff where it's, it just
01:24:39
◼
►
seems inexcusable. Like you had to know that this was not ready to ship.
01:24:42
◼
►
Right. And, and that's, that's where I wonder, you know,
01:24:48
◼
►
it seems obvious that you knew that this didn't work. And if,
01:24:54
◼
►
if you want to release software like that, then release it as, as beta say,
01:24:59
◼
►
you know, we have this,
01:25:00
◼
►
this new thing and we're going to release it today as public beta.
01:25:06
◼
►
we're looking forward to your feedback.
01:25:10
◼
►
And if that's the case,
01:25:13
◼
►
then I think the whole conversation changes
01:25:17
◼
►
on whether the software is good or not.
01:25:22
◼
►
Because I've been running beta software for OSs
01:25:29
◼
►
and for things like that.
01:25:29
◼
►
I never write about it because it's not fair
01:25:32
◼
►
to write about beta software like that.
01:25:37
◼
►
But as soon as you come to me and say,
01:25:39
◼
►
this software is ready,
01:25:43
◼
►
you can do all of these great and wonderful things,
01:25:47
◼
►
and we're proud to announce it and release it today.
01:25:51
◼
►
And then it doesn't?
01:25:52
◼
►
Or not just that it doesn't, but that it has major bugs?
01:26:00
◼
►
Which brings us to the next segment of the show where we should talk about iTunes and Apple Music.
01:26:04
◼
►
Which I will get to after thanking our final sponsor.
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And it's our good friends at Fracture. You guys know Fracture. They're the company that prints
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having the photo fall two degrees off parallel forget it with fracture your
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People who know you, when you start hanging these up, if they've ever heard of fracture,
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And if they don't, they're going to say, "How did you do that?
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And then you're going to end up giving a pitch like this on fracture to your friends.
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And it's all really affordable too with prices starting at just $15 for the small square
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They've got all sorts of sizes, all sorts of shapes, and they've got a really cool team
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save some bucks. So that brings us to iTunes, which was again, I think that's one thing
01:28:33
◼
►
that on Twitter people called me out for not pressing eddy cue hard enough on but on the
01:28:38
◼
►
other hand, I felt like he acknowledged that it's on the table that may be on the desktop
01:28:42
◼
►
that iTunes should be broken up like it is on iOS and have separate apps for playing
01:28:48
◼
►
music, for managing device updates, for, you know, I mean it's just kind of ridiculous
01:28:54
◼
►
what iTunes on the desktop does, you know, how much stuff it's required to do.
01:28:58
◼
►
Well, and you can see why they don't want to mess with it because it processes, you
01:29:05
◼
►
know, billions of dollars in transactions.
01:29:08
◼
►
Well, and it's actually used a lot.
01:29:09
◼
►
I think one of the numbers that was dropped
01:29:11
◼
►
in that interview last week was that
01:29:14
◼
►
there's 100 million people who still update
01:29:16
◼
►
and sync their device through a USB cable to iTunes.
01:29:20
◼
►
So I mean, 100 million users is a real number.
01:29:23
◼
►
- Yep, I can understand that.
01:29:26
◼
►
And for the record, I know that I've been very outspoken
01:29:31
◼
►
about Apple Music and the problems that I've had with it.
01:29:37
◼
►
I use Apple Music all the time.
01:29:40
◼
►
Every day I use Apple Music
01:29:43
◼
►
and it has gotten really, really good.
01:29:47
◼
►
It really has.
01:29:48
◼
►
Eddie and his team, I think have done a tremendous job
01:29:54
◼
►
in fixing a lot of the errors and problems
01:29:59
◼
►
that Apple Music had,
01:30:02
◼
►
which brings me back to the point of,
01:30:05
◼
►
at what point does Apple release software knowing that it's,
01:30:09
◼
►
it doesn't work that well, you know, was Apple music one of those,
01:30:13
◼
►
because when you start using it,
01:30:16
◼
►
you can see where all the flaws were.
01:30:21
◼
►
All right. Did it, did it,
01:30:22
◼
►
was it really dictated by the quality of the software was the release dictated
01:30:25
◼
►
by when the negotiating rights opened up.
01:30:28
◼
►
And I tend to think that it was
01:30:34
◼
►
The release was based on a date,
01:30:37
◼
►
not on the quality of the software.
01:30:39
◼
►
Because what we see now with the quality of the software,
01:30:42
◼
►
I would have been extremely happy with.
01:30:44
◼
►
- Well, what specific things do you think are better now
01:30:47
◼
►
than in the past year?
01:30:49
◼
►
'Cause you've been, I mean, without,
01:30:50
◼
►
I would say almost without question,
01:30:52
◼
►
one of the leading critics of Apple Music
01:30:55
◼
►
in terms of bugginess and inconsistency and confusion.
01:30:59
◼
►
- Well, and it's, the bugginess and inconsistency
01:31:02
◼
►
isn't just on iPhone.
01:31:03
◼
►
it's on Mac, it's on Apple TV, you know, and I think if you look at the service overall,
01:31:14
◼
►
everything has gotten better. The app has gotten better, the stations, the algorithm that they use
01:31:22
◼
►
for their radio stations has gotten better, the curated stations have gotten better,
01:31:29
◼
►
everything has gotten better. There are still bugs in the software and people have accused me of
01:31:37
◼
►
looking for bugs. I don't have time in my day to look for bugs. I really don't. So I've told
01:31:47
◼
►
Apple that the reason that I'm able to find these bugs is because I use it so much. That's it.
01:31:54
◼
►
That's the only reason that I find them. And when I find them, I tell them about them.
01:32:01
◼
►
It's funny. I know it's got to be the same for you, but it always amuses me when like
01:32:08
◼
►
two emails in a row or maybe two tweets in a row, just back to back. And it's the fact that they're
01:32:12
◼
►
back to back that makes it so amusing. Where there's one accusing you of being in Apple's
01:32:16
◼
►
pocket and one accusing you of unfairly criticizing Apple and just looking for things to say over the
01:32:23
◼
►
exact same thing that you wrote. Yeah, it's true. It's true. It happens. And what I'm not even sure
01:32:31
◼
►
that Apple recognizes this, but the reason that I'm so upset or I was so upset about Apple Music
01:32:40
◼
►
is because I care about it so much. Well, and it also seemed like some of your initial problems
01:32:44
◼
►
were data loss, which is sort of the cardinal, you know, like there's all sorts of things that
01:32:48
◼
►
that are forgivable and bugs and data loss is like high up on the list of ones
01:32:53
◼
►
that are unforgivable.
01:32:55
◼
►
Well you auto designed systems ideally such that data never gets lost.
01:33:00
◼
►
And to be, to be fair and open to Apple here,
01:33:04
◼
►
the data loss came from a misunderstanding of what I knew iTunes matched to do.
01:33:14
◼
►
So apparently I deleted the song, some of my own songs,
01:33:19
◼
►
and not knowing that the way that iTunes match worked
01:33:25
◼
►
had changed.
01:33:26
◼
►
So the songs weren't there, but they were there.
01:33:32
◼
►
And then some of the other ones I deleted,
01:33:35
◼
►
but I just, I don't think that the way that they implemented
01:33:42
◼
►
iTunes Match as a service in Apple Music
01:33:45
◼
►
was a good thing to do
01:33:49
◼
►
because they, before you could turn,
01:33:52
◼
►
you could see with iTunes Match,
01:33:54
◼
►
you could see your purchased music
01:33:55
◼
►
and your uploaded music and your matched music.
01:33:59
◼
►
So I could turn off Apple Music
01:34:01
◼
►
or I could use iTunes Match on all my devices
01:34:07
◼
►
and basically see all my music.
01:34:09
◼
►
But when they implemented Apple Music,
01:34:11
◼
►
They made iTunes match part of iCloud Music Library.
01:34:14
◼
►
So if I wanted to get rid of iCloud Music Library
01:34:17
◼
►
and just see my iTunes match,
01:34:21
◼
►
there was no way to do that, but I didn't know that.
01:34:23
◼
►
- And it gets to my complaint with it,
01:34:27
◼
►
is that in some ways,
01:34:29
◼
►
I think what makes me an astute critic of software
01:34:31
◼
►
is that I'm kind of an idiot
01:34:33
◼
►
and I really have cognitive problems with complex software.
01:34:38
◼
►
I really think I do.
01:34:39
◼
►
I just need it to be obvious,
01:34:41
◼
►
Not necessarily simple, but I need it to be obvious.
01:34:45
◼
►
And I really feel like, and I tried to get there last week
01:34:49
◼
►
with Federighi and Q, but that I really like what they did
01:34:54
◼
►
with Photos for Mac.
01:34:55
◼
►
And I say this knowing that I know that there are people
01:34:58
◼
►
out there who really miss some features from iPhoto
01:35:01
◼
►
that aren't in Photos for Mac.
01:35:03
◼
►
But I really like it because I really,
01:35:06
◼
►
when I open Photos for Mac, it's not that there aren't
01:35:09
◼
►
other features I wish that they would add back.
01:35:11
◼
►
And it's not like, I feel, especially in terms of editing images, I really, and I, you know,
01:35:16
◼
►
I just feel like it's coming and that this is how it's going to evolve in the years to
01:35:20
◼
►
But I really like that I open it up and I understand where everything is and in a way
01:35:26
◼
►
that if they had tried to glom it into iPhoto, I don't think it would have worked.
01:35:31
◼
►
Whereas with iTunes, I just really feel like by continuing to build on the same foundation
01:35:38
◼
►
that was the original iTunes from a decade ago, they've wound up with something that's
01:35:44
◼
►
just confusing. And iTunes Match is a perfect example of that. When they first came out
01:35:48
◼
►
with iTunes Match, I understood what it was meant to do and it sounded appealing and I
01:35:52
◼
►
paid for it and I guess I still do pay for it. But now that they have Apple Music, I
01:35:57
◼
►
just feel like it's too much. I feel like there should be just like two things. Here's
01:36:02
◼
►
your music which you have copies of right here on your on your computer and
01:36:07
◼
►
you can sync them to your other devices if you want and then if you want to pay
01:36:12
◼
►
us to have access to you know music like a subscription basis that's Apple music
01:36:20
◼
►
like I kind of feel like iTunes match should just go away well see I I really
01:36:25
◼
►
liked iTunes match because then I could have one copy of my music on on my
01:36:31
◼
►
computer and then I could just use iTunes match and not take up space on my
01:36:37
◼
►
device you know on my iPhone or my iPad I could just use the iTunes match and
01:36:41
◼
►
get a whole cloud library but when they when they changed that and rolled it
01:36:47
◼
►
into iCloud music library I'm basically paying for a service that it doesn't do
01:36:53
◼
►
what it did you know in my mind they kind of took away a feature but are
01:36:59
◼
►
still charging me for that feature. But if I look at Apple Music today, right now, I
01:37:09
◼
►
was using it this morning before we did this. And if I look at the app and the service,
01:37:18
◼
►
it's something that I would recommend. I think it's great. And I use the radio more now than
01:37:26
◼
►
what I've ever used radio before. I mean I was a big fan of Pandora because I think Pandora had
01:37:32
◼
►
the best algorithmic radio service out there. Better than Spotify, better than Apple, better
01:37:39
◼
►
than everybody. But Apple's is getting really really good. So the way that I use radio is
01:37:48
◼
►
I'll pick a song like Guns N' Roses. So pick Sweet Child of Mine or Welcome to the Jungle.
01:38:06
◼
►
I'll say, make a station based on this song.
01:38:09
◼
►
What I expect here from that station is basically hit after hit after hit,
01:38:17
◼
►
nothing but hits
01:38:19
◼
►
for as long as I play that station and
01:38:22
◼
►
I I'll use that when I go for a drive or you know what I'm doing something that I just want to hear
01:38:29
◼
►
You know, I have people over and I pick a song
01:38:33
◼
►
I want to hear other songs like that and nothing but hits and for a while what you were getting from
01:38:40
◼
►
From the radio stations was and this is even before Apple music you were getting
01:38:47
◼
►
kind of like the the best of the b-sides that nobody ever wanted to hear and I would just
01:38:54
◼
►
be skipping through songs saying what is this why why are you playing and you know that's
01:39:03
◼
►
that's what you ended up with that's not the case anymore now I'm hearing a lot of great
01:39:08
◼
►
songs you know just and and that's great so what I also use the hard rock channel the
01:39:16
◼
►
pre-done curated hard rock channel on Apple Music and it's gotten really really really good.
01:39:24
◼
►
And I use that for discovery and I have added so many songs to my library from the hard rock
01:39:32
◼
►
channel that you know I'll be listening to songs and hearing new music and say yeah that's pretty
01:39:39
◼
►
good and I'll reach over and tap the the heart button so I'll heart that and then
01:39:45
◼
►
you know two or three days later I'll be you know listening to the hard rock
01:39:50
◼
►
channel and that song will will come on again and I'll say geez that's pretty
01:39:53
◼
►
good I'll reach over to hit the heart button and I'll have already hearted it
01:39:57
◼
►
so I said well I need to add that to my library and I'll go in and add that song
01:40:02
◼
►
sometimes I'll add the whole album but I'll add that song to my library and
01:40:05
◼
►
And then I also rate it with stars.
01:40:08
◼
►
So then it goes into my playlist of,
01:40:13
◼
►
you know, I have a playlist done of four stars or higher.
01:40:18
◼
►
So if I'm going on a long drive,
01:40:21
◼
►
I'll put on that playlist of all the songs forever
01:40:24
◼
►
that I've rated four stars or higher.
01:40:26
◼
►
And you know, I could have a couple thousand songs in there
01:40:29
◼
►
and I know that I'm gonna love every single one of them.
01:40:34
◼
►
It sounds like you you're having a much better experience with it than you used to
01:40:37
◼
►
Well, yeah, I mean it but see that's why I need my library right as as part of this because people have said
01:40:45
◼
►
You know like I added uh, and this was this was a couple months ago. I haven't tried it since but I added uh,
01:40:52
◼
►
Led zeppelin one and two
01:40:54
◼
►
To from my music to my itunes library
01:40:58
◼
►
and it changed the names of those those classic albums to Led Zeppelin Mothership, which is their
01:41:04
◼
►
greatest hits album. And it just it just pissed me off, you know, I'm saying come on, no, no, no,
01:41:12
◼
►
it's not, that's not it. Right, and it's even worse that it was those albums because those,
01:41:17
◼
►
it's wrong in any case to botch the album name, but they're so canonical, you know, iconic,
01:41:24
◼
►
you know what I mean? Like Led Zeppelin, every Zeppelin album, but especially to me,
01:41:28
◼
►
one, two, three, and four. Well, I can't, Houses of the Holy, they're all, they're all,
01:41:33
◼
►
you just know which album it is, right? But things like that I don't find happen much anymore.
01:41:40
◼
►
There are, and see, that's why I want my own music, because I've spent the last, you know,
01:41:46
◼
►
what 15 years rating songs in iTunes and and using those playlists for ratings and also for plays
01:41:59
◼
►
you know what are what are my uh my top 500 songs played of all time in my iTunes library I have a
01:42:06
◼
►
playlist for that right so if I want to narrow down you know the stars and to just what I've
01:42:12
◼
►
actually played, then I guess it would be all Aussie songs, but you know, then I can take that playlist.
01:42:20
◼
►
And people have said, you know, when I posted a picture of Led Zeppelin 1 and 2 being changed to
01:42:27
◼
►
Mothership, and people said, "Why would you add it from your own songs when you can just add it from
01:42:36
◼
►
from Apple Music and be done with it.
01:42:38
◼
►
And my argument was, well,
01:42:42
◼
►
then you're admitting that it doesn't work.
01:42:46
◼
►
I mean, you're basically admitting defeat and saying, fine.
01:42:49
◼
►
It doesn't work, I'll just do what Apple wants me to do.
01:42:53
◼
►
No, I have valid reasons that I want this stuff on my own.
01:42:58
◼
►
And do I wanna spend like a year going through all my music
01:43:02
◼
►
updating the stuff from Apple Music with all the ratings and everything I had? No, I'm
01:43:08
◼
►
not going to do that.
01:43:09
◼
►
So, while we're talking about Apple Music, have you seen a story about, I think it was
01:43:13
◼
►
Hollywood Reporter that broke it, but that Apple is backing a TV series, maybe a limited
01:43:22
◼
►
run TV series about and starring Dr. Dre?
01:43:26
◼
►
Yeah, I did see that.
01:43:29
◼
►
And to me, the interesting part was, so anybody who's been waiting for a while for Apple to
01:43:35
◼
►
start having their own exclusive content, because they're sort of the last ones to the
01:43:41
◼
►
I mean, I don't know, I guess Microsoft doesn't really, but YouTube, you know, through, you
01:43:44
◼
►
know, Google through YouTube has YouTube Red only content.
01:43:49
◼
►
Hulu, obviously, it's all about their own content.
01:43:52
◼
►
Netflix has their own content.
01:43:56
◼
►
And Amazon has exclusive content if you're an Amazon Prime number.
01:44:01
◼
►
So the question is, if Apple, if it's true, and it seems like it's definitely true that
01:44:06
◼
►
they're shooting this Dr. Dre thing, like the Hollywood Reporter had reports of who's
01:44:11
◼
►
in it and what the content is.
01:44:14
◼
►
I'm fascinated by the idea of how are they going to release it.
01:44:21
◼
►
Are they going to sell it through iTunes?
01:44:23
◼
►
pay $1.99 an episode like you do for shows from networks? Are they going to make it so
01:44:30
◼
►
that if you are an Apple Music subscriber you get it for free? Would they do both so
01:44:35
◼
►
that if you're not an Apple Music subscriber you can buy it? But if you're, you know, if
01:44:40
◼
►
you do, is it like, sign up for Apple Music and you can watch this Dr. Dre show? And if
01:44:44
◼
►
so, isn't Apple Music a bad name for Apple Music? It's also, right? Like, it's less than
01:44:51
◼
►
a year old but it's already you know in the way that itunes got this name that with tunes you know
01:44:58
◼
►
the root word of itunes is tunes and it evolved in all these ways that eventually had nothing to do
01:45:03
◼
►
with music is apple music already about video content and don't forget that uh itunes uh itunes
01:45:11
◼
►
was itunes music store and they they dropped music right you know like uh ios was iphone
01:45:18
◼
►
Right. Is Apple ever going to stop naming things music and then going on to make them go in other ways?
01:45:23
◼
►
And just it would be like if Amazon Prime had been named Amazon Free Shipping.
01:45:27
◼
►
The Amazon Free Shipping Club. No, it's like they had the foresight when they named it Amazon Prime
01:45:33
◼
►
that, "Hey, we might do all sorts of cool stuff for people who sign up for this. So let's just
01:45:38
◼
►
give it a name that just sort of means, you know, Amazon Premium customer."
01:45:42
◼
►
But I think I think they they did such a good job with with iTunes over the years that people know
01:45:48
◼
►
You know, you just go to iTunes to get everything which may be part of the problem in trying to split it up
01:45:54
◼
►
You know, I but you know with your your question
01:45:58
◼
►
I mean it would make sense for Apple because they have the money to be able to say yes sign up for
01:46:04
◼
►
Apple music and get dr. Dre's show for free
01:46:11
◼
►
- You know, they could very well do that.
01:46:13
◼
►
I think it's interesting that they are getting into it,
01:46:16
◼
►
and I think it's a good thing, and they need to do it.
01:46:21
◼
►
- Yeah, what if, I mean, it could, I don't know,
01:46:23
◼
►
I mean, they have so many options, but it could,
01:46:25
◼
►
could just say if you have any Apple device,
01:46:29
◼
►
you can watch it for free, you know?
01:46:30
◼
►
Any iPhone, iPad, Apple TV can watch this show for free.
01:46:35
◼
►
I don't know.
01:46:37
◼
►
I'm very curious what they would do,
01:46:39
◼
►
or what they're going to do.
01:46:40
◼
►
I've been thinking about it for a long time
01:46:41
◼
►
'cause I've long, everybody's long suspected Apple
01:46:44
◼
►
might get into original content.
01:46:46
◼
►
But now that they are, I'm excited to find out
01:46:48
◼
►
how they're actually gonna go to market with it.
01:46:50
◼
►
'Cause I don't think it's clear.
01:46:52
◼
►
- It is gonna be, well, and let's not forget
01:46:54
◼
►
that they grew from, what, six million subscribers
01:46:59
◼
►
to 11 million, they told you on the show last week.
01:47:05
◼
►
I mean, that's huge.
01:47:07
◼
►
funny because it's not huge by Apple standards. Like on the same show, you know, they mentioned
01:47:12
◼
►
that they have 700 million users, 700 and some million total users, and they've only got 11
01:47:19
◼
►
million on Apple Music, but it's, you know, it's in comparison to other streaming services, and it is
01:47:25
◼
►
sort of a slow and steady wins the race type thing. Right, and like by huge I meant huge increase in
01:47:32
◼
►
in a relatively short period of time.
01:47:35
◼
►
I mean, they almost doubled it.
01:47:37
◼
►
So here's the question though.
01:47:39
◼
►
Did they double it because of this Taylor Swift thing?
01:47:43
◼
►
I mean, for a while it looked like
01:47:44
◼
►
Taylor Swift had bought Apple.
01:47:47
◼
►
- Because she was just everywhere.
01:47:48
◼
►
You walk into a retail store,
01:47:49
◼
►
the stores were just plastered with Taylor Swift.
01:47:52
◼
►
The iTunes store was plastered with Taylor Swift.
01:47:56
◼
►
I mean, every banner was Taylor Swift.
01:47:58
◼
►
Is that why it grew?
01:48:01
◼
►
And I've also said before that--
01:48:05
◼
►
- I don't think it hurt.
01:48:06
◼
►
- Well, it certainly didn't hurt.
01:48:08
◼
►
I mean, is it because the service over that time got better?
01:48:13
◼
►
I understand that there are a lot of people,
01:48:16
◼
►
a lot of people that never had a problem with Apple Music.
01:48:20
◼
►
I get that, I've talked to those people, you know?
01:48:25
◼
►
And I envy those people, I really do.
01:48:28
◼
►
But if you came to me today with Apple Music and said,
01:48:33
◼
►
here it is, I'd be 100% behind it
01:48:38
◼
►
and I can't see saying a bad thing.
01:48:41
◼
►
Like I said, there's still a couple of niggly little bugs
01:48:44
◼
►
in it, but nothing that I would say,
01:48:47
◼
►
oh, this is terrible.
01:48:49
◼
►
I mean, it's just a software bug, I don't care.
01:48:52
◼
►
- Well, I think the music industry is going,
01:48:55
◼
►
clearly kind of going the same way as the TV and video world, where exclusives drive
01:49:07
◼
►
the subscriptions. Netflix isn't Netflix without the Netflix original content at this point,
01:49:16
◼
►
even though a lot of what people watch on Netflix are their whole library of movies and stuff like
01:49:20
◼
►
that but it's the fact that they have some stuff that you can only get on
01:49:23
◼
►
Netflix that is you know if you're only going to subscribe to one or two monthly
01:49:28
◼
►
services you know it's the exclusive stuff that makes you pick which ones it
01:49:32
◼
►
is and just as the you know another example so the and it just seems like
01:49:36
◼
►
you know Taylor Swift having original stuff on on Apple music like the movie
01:49:42
◼
►
they made and stuff like that is exclusive yeah and then you've got
01:49:46
◼
►
Kanye West who has a new album out that's only on Tidal and he said for whatever reason you know
01:49:52
◼
►
that it's never going to be on, he called it Apple, but it's never going to be on
01:49:55
◼
►
yeah and I for one am thankful that he's not going to be on Apple Music so
01:50:04
◼
►
I saw him on Saturday Night Live last week I thought it was like incomprehensible
01:50:09
◼
►
I mean, I'm a little old and I'm definitely not in the demo, but it was a very bizarre performance.
01:50:17
◼
►
He's an interesting guy. But again, though, it's just... but you just never used to see that in the
01:50:22
◼
►
old days. There was never like an album that came out from a major act that was only at
01:50:26
◼
►
Tower Records. Right. Right? It just wasn't how the industry worked. And it just seems like now,
01:50:33
◼
►
especially from the perspective of the the the the superstar music acts that
01:50:40
◼
►
it's all about exclusives and Apple is in a strong position in my opinion in
01:50:45
◼
►
that regard because they can a pay for it and be I think that from them you
01:50:52
◼
►
know in addition to just the fact that Apple has the money to pay for it they
01:50:55
◼
►
know people know that Apple has the marketing ability to to really help you
01:50:59
◼
►
know that if Apple is behind you in the marketing you know you've got a really
01:51:03
◼
►
marketing partner. Yep, I agree and I love the fact that they are getting into this original
01:51:12
◼
►
content. I can't wait to see where that goes. But there's a lot of things that they can do.
01:51:20
◼
►
They have a lot of connections and you know what I think is really funny? Remember the whole thing
01:51:26
◼
►
with Jimmy Iovine talking about women and playlists.
01:51:32
◼
►
That women are sitting around talking about boys
01:51:36
◼
►
and listening to music and they need help with playlists.
01:51:39
◼
►
The latest commercial were three women
01:51:41
◼
►
sitting around talking about breaking up
01:51:43
◼
►
and listening to music.
01:51:45
◼
►
I thought that was kind of ironic.
01:51:47
◼
►
- Oh, and I guess that brings us to the last
01:51:50
◼
►
and final scandal of the week,
01:51:52
◼
►
which is that in the, I think that was the commercial,
01:51:54
◼
►
There's one of the new two new iPhone commercials Apple at the narrator young woman pronounces the word
01:52:03
◼
►
GIF which is how I pronounce it is it you know the GIF image format is it a soft?
01:52:07
◼
►
Soft G or hard G and Apple has come out strongly on the hard G side
01:52:12
◼
►
Which is where I've always been me too, so but there we go, but I know people are losing losing their shit over that yeah
01:52:20
◼
►
Well, we have we have so much time in our hands these days that we can we can lose their shit over something like like that
01:52:28
◼
►
But I don't what is the right way? I've always said gift
01:52:32
◼
►
This is why it's the long story short the controversy is that the I think it was one guy
01:52:38
◼
►
I mean, I guess I can look it up in the show notes, but whoever it was who created it
01:52:42
◼
►
If you remember it was a unisys
01:52:44
◼
►
Image format that they had a patent on and that they never enforced it
01:52:49
◼
►
But then when the and and it was like a sort of obscure image format in like the late 80s early 90s
01:52:56
◼
►
But then when the web happened and we needed really tightly, you know, very small
01:53:02
◼
►
byte count image format and then all the browsers supported the format and it exploded and then Unisys was like hey, dude
01:53:10
◼
►
We still own a patent on that and really kind of made a stink about it
01:53:15
◼
►
Anyway, the the team or the guy at unisys who invented it and stands for graphics interchange format and the guy who invented it
01:53:22
◼
►
says it they've always pronounced it with the soft G Jeff like the peanut butter and
01:53:27
◼
►
Therefore the that side of the argument says the guy who invented it says it's Jeff. Therefore. It's Jeff
01:53:37
◼
►
Everybody else is like if it's graphics interchange format. It's a hard G. It's gif and
01:53:43
◼
►
Who cares what the original guy said language evolves naturally and the natural way that this has evolved is that it's a hard G
01:53:52
◼
►
The big question doesn't matter
01:53:55
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People but there was like when that video came out there was like an hour or two on Twitter where that's all anybody was talking about
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I mean, do you go to anybody and say gift and they don't know what you're talking about?
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No, no, I just I just think it sounds better great
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I'd be very curious to know like whether readers and listeners of the show if
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how they fall it seems like
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it's a little bit like the vodka versus gin martini thing where there's
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The the one side cares a lot and the other side is like hey you pronounce it. However you want
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Yeah, you know like with martinis the people who like vodka martinis other people, you know, and somebody else's well
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I think a real martini has to be made with gin and the vodka person says, okay
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Enjoy your gin martini. But the gin martini person is like, "You're not drinking a real martini. That's not a martini. You're..."
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And I feel like the hard G gif people are like... I say gif, you say gif. Alright.
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But the soft G people really get bent out of shape about it. Apparently because the guy who created it says it's the other way.
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Anyway, Apple says it's hard G, so I say it's hard G.
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I always said hard G.
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anything else before we wrap up? I don't think so. I guess I have a correct I
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guess most podcasts do their corrections at the beginning. Two episodes ago I said
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and I think that was with Ben Thompson I I was we were talking about the new
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four-inch iPhone that's supposedly coming next month and I think I said
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that it's gonna have the A8 processor that's a year old from the iPhone 6. And Mark Gurman
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has reported that it's an A9. I think a couple other rumors have said A9. I misspoke on the
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air. So the rumor is, I don't know if it's true or not, but anyway, I should correct
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it that the rumor as reported by Mark Gurman and I think others is that the new 4-inch
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iPhone is gonna have an A9 processor which would put it at the, you know, six months
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behind the iPhone 6s and 6s plus in terms of specs and that is exactly why when I was on the
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show with Ben that I said I think that it's a phone that Apple intends to keep on the market
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for 18 to 24 months because they're putting the top of the line a9 in there and that makes a lot
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more sense I misspoke when I said a8 though and I regret the error well anything else clearly you're
01:56:23
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not trustworthy anymore I mean can I ask you one question before you can ask me anything Joe all
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Do you use Apple Music? Not a lot. I don't listen to a lot of music, to tell you the truth.
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I haven't in a long time. I can't work with music playing.
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Well, I could. I shouldn't say I can't. But I'm a little princess in a pea. I like to...
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with a pea under my mattress. I like to work in silence, so I don't listen to music
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when I'm writing or reading. If I do want to listen to music, though,
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I would. Yeah, okay. I was just wondering. I think where I will eventually use Apple Music the most
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and I need to get a new car to make it work better, but I anticipate, you know, that getting a car
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where instead of using Sirius, which we have in our car, I would much rather have Apple Music
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and just go over the LTE connection on my phone because it would be a much higher quality. Even
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Even my shitty ears can hear the horrible compression on current satellite radio.
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So it would be way higher fidelity.
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And obviously, I think I would just rather go through the Apple Music stations and the
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Apple Music algorithms and have the complete access to my personal library at all times,
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rather than just choose from the stations that Sirius offers.
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The car is where I would listen to music, but I don't drive much, so it's not that much.
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Even there, it's not much.
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Like when I go out on a walk in the city or something like that,
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I listen to podcasts instead of music.
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I don't really listen to it much.
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But if I do listen to music, I do use it.
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But I don't use it enough that I have strong opinions on it.
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So that's why I don't really write much about Apple Music.
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Well, give it a try.
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I think you'll like it.
01:58:12
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Everybody can check out Jim's work, of course,
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at loopinsight.com.
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That's Jim's website.
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And on Twitter, he's--
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I'm going to guess.
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My guess is your username is jdalrimple.
01:58:26
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- And you can enjoy his plight, his plight on, you know.
01:58:37
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- No, there's no plight anymore.
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It's all good.
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- It's polite tweets.
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All right, Jim, thanks a lot.
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It's good talking to you.
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- You too, man.