362: ‘Grand Scale Foot-Shooting’, With Anil Dash
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The saying that's been in my head ever since you kindly agreed to be on the show today,
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and I was thinking about the stuff I wanted to talk about,
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is the famous Chinese blessing that is in fact a curse, "May you live in interesting times."
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Got what you're wishing for, right?
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And if that does not in a single sentence summarize November 2022, I don't know what else does.
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I feel like I keep hearing that phrase, and I keep hearing, "The dog who caught the car it was
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That very much true. So if you don't mind, and I don't talk electoral politics often on this show,
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but it's been an eventful month, and I kind of feel it ties into the discussion of Twitter,
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which is going to be the main thrust of the show. I don't know if you've heard, I'm presuming that
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you've heard.
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What? What happened? What?
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But I don't think that they are unrelated at all.
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No, they're inseparable.
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Right. Former TV game show host and New York real estate magnate Donald,
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let me check the spelling here, Trump, announced that he'd be running for president last night.
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Surprising, absolutely nobody.
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Yeah, can't believe it.
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But there is a weird thing going on, where the good news for me and you,
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probably most people listening to the show, but I realize that because this is not a political show,
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there's certainly some people, lean Republican who listen, and I'm not trying to turn this
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opening segment into a go blue power hour. But you know, the Democrats had a good election.
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Everybody, I don't know any-
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Shockingly good.
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Yeah, shockingly good. Historically, in the US, where we have elections on a very regular schedule,
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as opposed to like a parliamentary system, every four years, we have a presidential election,
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and in between, we have what we call the midterm. And historically, whichever party holds the White
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House, the midterms tend to go to the opposition party. And it makes-
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Well, usually they get shellacked. It's like it's not a slight tilt.
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It's usually they get their butts handed to them.
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Right. And most recently, or among the most recent, but the one that almost doesn't seem
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intuitive, given how we think of him and his presidency is Barack Obama,
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who finished two successful terms and left with very high ratings and is still,
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I would say universally acclaimed as the most popular political figure on the left in the
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United States and whoever is in second place-
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In generations.
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In generations.
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Maybe since Kennedy or something. Yeah.
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Yeah. And Kennedy obviously left on martyrs terms. So it's hard to compare. Whereas Bill Clinton,
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who left with very high approval ratings, was much more controversial because of his personal
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predilections, for lack of a better term, among other things.
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And I don't think the years have been kind to his legacy, even amongst his supporters.
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Right. But he did leave office, let's just say, you know, he's very popular,
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but not in a way- so let's say, how long are we out of Obama? So we're six years post-Obama, right?
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Is that right?
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That sounds right.
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So six years post Bill Clinton would be 2006. He felt more like, not history,
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Wasn't really relevant.
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Bit of a relic.
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Yeah. Already in 2006. And 9/11 was sort of a snap of the fingers change of the dynamics
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of everything anyway. And it had nothing to do with Bill Clinton, but Barack Obama, very popular,
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he got killed two years in the midterm elections, two years in.
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Yeah. Yeah. Again, almost at a historic level.
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Right. Like, just devastating rejection of his policies or revert back to the center,
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whatever you want to call it. Democrats did very well this year for a midterm. There are
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two opposing explanations. I mean, I know all politics is very complicated and multi-
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I thought we were going to go straight to, and therefore it's time to fully socialize Twitter.
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No, that's not- okay, sorry. I just- full communism, we're taking it over,
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this is now the state media.
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Sorry, I should jump the gun. Sorry. Okay.
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One explanation is that Donald Trump is still obviously the leader of the Republican party,
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and he is so deeply unpopular that, and has insisted upon for fealty, for his political
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followers to promulgate the big lie, a true capital B, capital L, big lie out of the big lie,
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playbook of demagoguery, authoritarianism, whatever you want to call it, that he actually
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did not lose the election that he very clearly lost by not that- he wasn't that close. It was closer
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than I would like it to be in various states, but when you overall look at it, it wasn't even that
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close. He lost. And again, I don't know if you recall, but before he left office, he attempted
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what I honestly believe was a coup. Yeah, to stay in the right historical term. So that's one
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explanation of why the Republicans lost in this midterm is that he's still a leading figure,
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his party still hasn't completely rejected this nonsense and said, "No, you lost, you big dummy,
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let's move on." The other is that earlier this year, the Supreme Court overturned Roe v. Wade,
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which had been 50 years of legal precedent, making abortion, legalized abortion, the law of the land
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in all 50 coast to coast, 50 states, all US territories, and that this was so unpopular.
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And this is, I think, where you're going with the dog catching the car, right? That for you're in my
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lifetime and most the lifetimes of most of the people who are going to be listening to us, if not
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their entire lifetimes, this has been a hot button issue in United States politics every year. It's
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never abated. It doesn't ebb and flow. It's always red hot. And it has been incredibly effective for
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Republicans because there is a certain portion of their base, the evangelical vote in particular,
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who is electrified by this issue, who truly believes that they want abortion to be illegal,
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and that they could use that issue every single election to drum up a certain portion of the
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electorate who would vote on that issue.
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Right. There's a substantial number of single-issue voters who are galvanized by that to the exclusion
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of everything else.
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To the exclusion of everything else. And therefore, if what Republicans wanted to do in a state level
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or at a national level had nothing to do with abortion or even healthcare at all, just something
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to do, let's say, with the tax rates, which often comes up, but they could galvanize some portion,
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a significant portion of voters who care about nothing else, or at least while they might care
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about other things.
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They might compromise on everything else for this.
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Right. And so that strategically, the best thing that could happen to them, according to this
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theory of politics, would be for Roe v. Wade to remain the law of the land forever, but keep it
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out in front of the voters and keep saying, "We'll keep nominating judges who are skeptical about it,
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and we'll keep doing it."
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Always on the cusp.
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Always on the cusp.
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James Bond never dies. He's just always in danger.
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Cinematically, I think it's one of the great scenes of movie history is in Indiana Jones and
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the Last Crusade with, of course, Steven Spielberg as the director, and it's near the end, and
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there's the Holy Grail. And this temple is falling apart, and Indiana Jones has fallen into this
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crevice, and there's his father is holding onto his hand. He's slipping, but he's got one finger
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on the Holy Grail, and he can almost tilt it. And if he could just tilt it, maybe—
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I can almost get it, Dad.
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—a quarter inch, just that! And his dad finally calls him by the name he prefers, Indiana Let's
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Go. Or I forget the exact line, but he gives it up. Let it—
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I think he says literally, "Let it go."
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"Let it go." And—
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But that finger on the cusp of the whole—we're so close, we're so close—
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has been—now, where those two theories—and they've both—
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And this is that one rare Spielberg movie where the dad's actually sticking around, right?
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So it's as deep as it gets.
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It truly is. I think it's a great movie.
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Yeah, it is a good one.
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And yeah, it's true that that's the one where the dad—yeah, it's deep on that level. In the
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Spielberg-y—and when we look back on his whole career, it'll stick out for that reason, too.
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Of course, both of these things can be true. That Donald Trump's overall unpopularity with
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the overall electorate, combined with the overwhelming majority of U.S. voters who favor
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some level of legalized abortion, including support for Roe v. Wade remaining the law of the land,
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and even while Roe was the law, there obviously have been, especially in recent years,
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state-by-state restrictions.
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Yeah, it's been effectively illegal for a lot of people for a long time.
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It has been.
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Illegal by your and my perspective from Pennsylvania and New York, right? But from
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where we might be going was legal. So they're not in conflict. Both things could be true.
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But the interesting confluence of them is that Donald Trump personally was aghast when the
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Supreme Court Dobbs decision that overturned it leaked. The leaked version was other than—
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Was pretty accurate.
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It was like a few bits of copyediting different.
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It's like the final draft, not final, final draft.
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Right. Well, the one thing—every once in a while, it's not like I sit there and read
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Supreme Court decisions as a hobby, but it is interesting to me as a layperson to the law
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how well-written they are.
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They're great writers. They're incredible writers.
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The journalist Dahlia Lithwick, who is one of my favorite journalists, period, and she
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covers Supreme Court law for Slate, and you see in the way she quotes it, that level of
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fluency they have where they know they are many times just literally writing history.
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Correct. And she's been at Slate for, ooh, a long time.
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Yeah, a hens' age.
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Yeah, for all the turnover in the media world, Dahlia Lithwick at Slate covering the Supreme
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Court has been a mainstay, and you're correct. I will say this. I, of course, did not agree
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with his politics almost at all. I also feel that he was quite a bit of a hypocrite in terms
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of his proclaimed adherence to certain principles and the way he voted in certain cases where
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it went against his way.
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But Antonin Scalia, with the standard of Supreme Court justices being good writers, was an
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exceptional writer.
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I mean, like, really, I mean, just read some Scalia decisions and it's like, oh, man, this
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guy had, like, a columnist's bones in him for, like, a turn of phrase.
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He's a good enough writer that it was exasperating that he was wrong about everything for me.
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Like, it's one of those things where you're like, ah, yeah, it'd be better if you sounded
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like a caveman while being, while pushing all my buttons.
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But it, but as soon as this, that decision leaked and it turned out the leak was going
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to be their decision, also then leaked that sources close to President Trump down in Mar-
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Mar-a-Lago, that he was aghast at this and thought this is going to be a disaster for
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Republicans with suburban women and young women.
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And guess what?
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So in some ways, these two things, while they could both be true, they're sort of in conflict.
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And then there's a part of you that wants to say, my God, Trump, you're the one who
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nominated three of these fucknuts.
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So, yeah, I mean, I think there's a sort of, I'm very skeptical of, like, grand unifying
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theories and everything is 12 dimensional chess and everybody has a plan and understands
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what's going on.
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I think we ascribe historical narratives retrospectively and like, this is why this
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happened, right?
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And it's like, you got to get at least 15, 20 years, maybe 50 years clear or something
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and then that narrative forms.
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But this is one of those things where I think there is a common thread and believe it or
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not, I think this actually even ties to the Twitter story, which is you have true believers,
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Obviously, there are people who are anti-abortion in America.
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And like I said, that's the, almost the animating principle of their political view, social
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view of the world.
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And also importantly, a big part of their identity, right?
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That's how they sort of form groups and make friends and navigate the world is this is
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their sense of who they are as a person.
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And then a much larger adjacent audience for whom some of that is there, some part of principle
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there, but also there's an animating force.
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And this is again, one of the things where like, just objectively, it is much more common
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on the right, which is like, I want to own the libs.
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And it's a weird, it's like a, I guess it's very intoxicating.
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Like it's a thing I actually struggled with.
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I'm saying like, you know, I get mad at people I politically disagree with, but when I'm
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not thinking about that issue, I'm not thinking about them.
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I'm not sort of saying, how can I rub my hands together and find a way to make their
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life worse today?
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But it is almost like kind of the sport, right?
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It feels very much like that.
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Like it's fun.
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It is fun for people who hate the Yankees to hate Yankees fans.
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It's a really, and so like that's kind of the best analogy I can think of.
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And also there's been this sort of similar dynamic around popular culture, right?
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So people who are stands of a certain artist on social media, like they have to perform
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their fealty to the artist, even if it's kind of like an opposition to something else.
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Like, I don't think as far as I know, there's no actual animosity between Beyonce and Taylor
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Swift, but their fans kind of have to hate each other because that's the way you play
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fandom right now.
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That is that's how you perform fandom right now.
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And so that thing about the, like on the lips piece, I think it's a big piece of where
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they're like the impact of the policy or even the substance of the policies are relevant
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compared to, does it antagonize the right people in a way that I find satisfying and
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that performs in group sort of identification for us.
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And what's funny about this is, I mean, like there's not funny at all, obviously in terms
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of like real world policy and real world impact.
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But what's striking about this is this is kind of impacted the most powerful people
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in the tech industry, like the wealthiest, some of the wealthiest people who've ever
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existed in the history of humanity are juicing themselves up on the same, like kind of own
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the libs energy and getting that far divorced from reality, even when they're going to
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face a backlash.
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And it's really striking because I don't think Trump and his people in his circle are
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under any delusions that they're going to be liked by people.
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I mean, they're like, we know who our audience is and we care about them and everybody else
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we explicitly don't care about.
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And that's the game, right?
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Striking thing though, is like, Musk is in this bubble and this is, there's pure teal.
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There's sort of this cohort, these guys that have gotten high on their own supply as they've
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become incredibly wealthy and sort of detached in the real world where they've kind of lost
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And I think about this sort of when Musk was building base acts rockets, he's not like,
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I care about your alignment with me more than I care about whether the rocket goes up and
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we've turned the corner fully into like rocket goes up to secondary to literally your field
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to me, as we record this, he was just sort of had a, he's like fifth consecutive day
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of loyalty pledges.
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He's demanding from engineers of all people, right?
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That sort of least inclined personality type to say, let me leave with fealty.
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And so it's such a, it's such a striking thing.
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You're like, well, how did they get to this place that is obviously grand scale foot shooting?
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Like it's just an unbelievable misread of like cultural standards and norms around technical
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And you realize it's because they've been sort of hyping themselves up and the folks
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you've got in the room, like a Jason Calcanis, who's fairly well known within the industry,
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but I think outside the industry is not known.
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He's a doofus and he's been a doofus for like 20 years.
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People have been like, ah, that guy's kind of a chucklehead.
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He's not dumb per se, but he's definitely a kiss ass, right?
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Calacanis for people who don't know or vaguely remember his name started web blogs, Inc.
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I believe was his endeavor.
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Well, he really started with Silicon Alley insider, which was sort of the trade mag for
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New York during the dot com bubble, which is both true and damning with faint praise.
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But then web blogs, Inc.
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Was like when blogs first took off and blog became, it was like a fresh word.
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In everybody's mouth.
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And it was trying to be the rival to the Gawker network.
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So you had Gizmodo and you had Engadget and this was a rival.
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I mean, you know, meaningful rivalry.
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And more or less though, he would find anybody, any blog that had gotten any traction in some
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measure of success, then web blogs, Inc.
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Would come out with a clone of it.
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And yeah, yeah, very explicitly.
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There was no, there was, I mean, it was very straightforward.
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It's like if Nick Denton and Gawker won in a category, then we're going to do that category
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too, with like a very obvious imitation of it.
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It was sort of the first generation Samsung phones, like, boy, that looks a lot like an
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And it was like this.
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And again, everything eventually mixes together.
00:17:10
◼
►
And there were very talented people who worked at Gizmodo, which was the clone and Engadget.
00:17:16
◼
►
Gizmodo was the Gawker winning.
00:17:17
◼
►
Oh no, that's right.
00:17:18
◼
►
That's how confused I am.
00:17:19
◼
►
That's how confused I am.
00:17:21
◼
►
Well, I have friends who had worked at both.
00:17:24
◼
►
They were both good, but that was basically the idea was you come up with one.
00:17:27
◼
►
And then all of a sudden Nick Denton got like a car blog and now Weblogs Inc had a car blog.
00:17:32
◼
►
And then as soon as blogs became not really the hot thing anymore, he just lost interest
00:17:37
◼
►
in it and moved on.
00:17:39
◼
►
Sold it to AOL and then skipped out.
00:17:41
◼
►
And some, now he's in Elon Musk's inner circle.
00:17:44
◼
►
Well, and the texts have come out and this is the kind of thing where like in the substance
00:17:48
◼
►
of it, it doesn't matter that much, but it's been telling because the texts that were
00:17:51
◼
►
subpoenaed for Musk for another trial.
00:17:53
◼
►
So they included these texts with Calcanis and it was this very obvious ass kissing.
00:17:58
◼
►
And it was kind of striking because I was like, I would think, well, one, if you're the richest
00:18:03
◼
►
man in the world, I'm sure you're constantly getting peep kissing your butt because they
00:18:06
◼
►
want to get close to you.
00:18:08
◼
►
But I would think that would naturally put you off of it because it's very obvious.
00:18:11
◼
►
And yet here they are in there.
00:18:13
◼
►
And I was like, man, this guy doesn't have any friends.
00:18:15
◼
►
And that started starting the same thing as when Musk had done SNL because it was just
00:18:20
◼
►
brutally unfunny.
00:18:21
◼
►
Right. It's just a really horrible misread.
00:18:24
◼
►
And it's the kind of thing where it's like, oh, you don't have any friends because somebody's
00:18:28
◼
►
going to tell you like, this isn't working, man.
00:18:30
◼
►
Like this isn't, you don't, it's not winning.
00:18:32
◼
►
Like this isn't your lane or whatever the language is.
00:18:34
◼
►
But like, it was such a striking thing because I'm like, that's a rough place to be as if
00:18:39
◼
►
you don't have that backstop.
00:18:41
◼
►
And it is striking because you look at, there have been similarly powerful tycoons, right?
00:18:45
◼
►
The most pertinent for you, the Steve jobs.
00:18:48
◼
►
And certainly a domineering presence, certainly somebody who held no truck with bullshit from
00:18:54
◼
►
people and could bowl people over.
00:18:55
◼
►
But clearly the kind of person that could take feedback.
00:18:59
◼
►
And I mean, actually, I think the thing he would tend to do with the next day, come back
00:19:01
◼
►
and sort of say, oh, that was my idea, but he took the feedback and heard the point where
00:19:06
◼
►
somebody's like, that's not it.
00:19:06
◼
►
That's not working.
00:19:07
◼
►
And also stayed in his lane.
00:19:10
◼
►
Like he was not trying to be a cultural figure.
00:19:12
◼
►
He was not trying to date supermodels.
00:19:13
◼
►
He was not trying to the things are that the trappings of losing the plot about your ego
00:19:18
◼
►
in the world.
00:19:19
◼
►
And he had a huge ego, but not in that lane.
00:19:21
◼
►
Well, let's say this.
00:19:23
◼
►
I would say most obviously it almost indisputably would be his leadership of Pixar where, yes,
00:19:32
◼
►
where by all accounts, he never tried to, he never stepped in and told them how to make
00:19:40
◼
►
Now they famously, and John Lasseter has said this, Ed Catmull has said this, other directors
00:19:45
◼
►
have said this where, you know, while Jobs was alive.
00:19:48
◼
►
And in those like early years of Pixar, I know it's not the earliest years of Pixar as
00:19:53
◼
►
a company, but Pixar post independent.
00:19:56
◼
►
In between Toy Story and Disney acquiring Pixar that they and everybody who's ever worked
00:20:03
◼
►
at Pixar always talks about its story.
00:20:05
◼
►
It's not about the computers.
00:20:06
◼
►
It's not about the actors, it's story.
00:20:08
◼
►
And every Pixar movie has always had a point where they realize while they're in production,
00:20:14
◼
►
uh, the story, we got to start over.
00:20:17
◼
►
The story breaks here, 40, 45 minutes into it or 50 minutes into it or somewhere between
00:20:23
◼
►
act two and three.
00:20:23
◼
►
Oh, this really breaks.
00:20:26
◼
►
And that there have been, there were times where they would show Steve Jobs the rough
00:20:29
◼
►
cut and he would have like, just like two comments, but it was because, Hey, Steve,
00:20:33
◼
►
take a look at this.
00:20:34
◼
►
And they asked him and then he'd get, and they said like often he would come up with
00:20:39
◼
►
very insightful, but very brief, not acting like, Oh, I can direct movies.
00:20:44
◼
►
I can do line readings better than Tom Hanks.
00:20:47
◼
►
That's sort of it is the idea of like expertise.
00:20:50
◼
►
And I think, and you look at the, also the legacy of execs surrounding Jobs where like
00:20:56
◼
►
there is not historically a better global supply chain manager than Tim Cook probably
00:21:03
◼
►
Johnny Ive speaks for himself.
00:21:04
◼
►
I mean, and I think those things is like, people like that are drawn to a leader who's
00:21:08
◼
►
going to give them the shot to do the thing where they can be the best in the world at
00:21:11
◼
►
what they do.
00:21:12
◼
►
Nobody's going to be what he is in a keynote.
00:21:14
◼
►
And there is zero people in the world who know how multi-million scale social networks
00:21:19
◼
►
work, who would tell you Jason Calcanis is the guy to get in the room.
00:21:24
◼
►
Let's step back before we keep going with Twitter.
00:21:26
◼
►
I'm going to go out in the lane now.
00:21:29
◼
►
I've got, I've already got probably some crow to eat here on Twitter and I'm not
00:21:33
◼
►
afraid to admit when I'm wrong.
00:21:34
◼
►
I would like to think good trait.
00:21:36
◼
►
I've often said that the way to be right all the time is to hopefully be right most
00:21:42
◼
►
correct most of the time, but to have the self-awareness and humility to recognize
00:21:46
◼
►
when you're wrong and then go back, figure out why you're wrong and say, Oh, I was
00:21:50
◼
►
And now here's what I think.
00:21:51
◼
►
And if you can do that, you can come pretty close to being right all the time.
00:21:55
◼
►
Probably said some things that have already not aged well about Twitter and under
00:22:02
◼
►
Elon Musk, but let me go out on a limb here politically and say something publicly
00:22:06
◼
►
that I have been saying to friends privately for over a year, which is that I do not
00:22:11
◼
►
believe Donald Trump is going to be the nominee for the Republicans in the next
00:22:16
◼
►
presidential election.
00:22:17
◼
►
And I don't even think it's going to be close.
00:22:19
◼
►
He can announce, you know, he did yesterday, but I don't even think it's going to come
00:22:24
◼
►
to the point where it's some kind of close.
00:22:26
◼
►
Oh, which the next slate of whatever.
00:22:29
◼
►
I think by the time the actual primary start in early 2024, he'll already be out of the
00:22:34
◼
►
It'll be a runaway.
00:22:35
◼
►
So this is interesting because I was talking to a friend of mine who is an immigrant
00:22:38
◼
►
who's been very successful in the U S and, and again, I hate grand unifying theories,
00:22:42
◼
►
but this is another one where I'm like, Oof, this one it's hard for me to argue against,
00:22:46
◼
►
which is that, and this is the thing where immigrants always have the insight into
00:22:49
◼
►
American culture that like we miss growing up here.
00:22:52
◼
►
Cause I grew up in Pennsylvania too, right?
00:22:54
◼
►
Is he's like, you know, Americans hate losers.
00:22:56
◼
►
It's like, they don't want to come back story.
00:22:59
◼
►
They don't mind the water in the wilderness and then, and now you're going to try and
00:23:02
◼
►
regain your title, but they really hate losers and these hate sore losers.
00:23:08
◼
►
Like it's sad and it's gross and they don't want to get any on them.
00:23:11
◼
►
And that was the thing where I was like, man, if that ain't the truest truth.
00:23:14
◼
►
And especially in traditionally like conventional masculinity, conservative American identity,
00:23:21
◼
►
you know, I grew up like I, you know, my, my girlfriend drove me to my senior prom in
00:23:25
◼
►
an F one 50, right?
00:23:26
◼
►
Like this is where I'm from.
00:23:27
◼
►
Although she was driving.
00:23:28
◼
►
So they probably got mad about that.
00:23:29
◼
►
But the thing is that like that identity cannot stand the idea of a loser.
00:23:36
◼
►
Like a loser, like a sore loser is who I got to say is my guy.
00:23:41
◼
►
Like, no, like, no, I'm not going to do it.
00:23:43
◼
►
I'm not going to do it.
00:23:44
◼
►
Cause like we're super fickle.
00:23:45
◼
►
Like I like my team when they're winning.
00:23:48
◼
►
And so I think that thing where like the nuanced, like it definitely like folks like me who
00:23:53
◼
►
are like now the big city liberal media types are like, oh, it's sometimes you have a downtime
00:23:58
◼
►
or whatever, but like the people who got mad about Luke Skywalker taking a sabbatical in
00:24:02
◼
►
the star Wars sequels, right?
00:24:04
◼
►
Like they're not trying to find a guy who's like still real mad about something that happened
00:24:09
◼
►
years ago as their leader.
00:24:11
◼
►
And I was like, that is a very plausible argument.
00:24:14
◼
►
And that does lead me to believe your assertion about a nomination doesn't look good because
00:24:19
◼
►
it's like, he's got loser stench all over him.
00:24:21
◼
►
The, what I'm predicting is not based on Trumpism declining, which I hope people who are in
00:24:26
◼
►
or in they're not going away, but I would love it if it did.
00:24:28
◼
►
And I would love if whoever the Republican nomination nominee ends up being is untrumpy
00:24:34
◼
►
in as many ways as possible.
00:24:36
◼
►
Even though I know that the least Trumpy Republican who might win, let's say like a Mitt Romney,
00:24:43
◼
►
Like I would not have been a fan of a Mitt Romney or a John McCain presidency in numerous
00:24:49
◼
►
ways, but I also respect both men.
00:24:51
◼
►
And that's part of living in a democracy is I understand that as long as I have my health
00:24:57
◼
►
maintains for the remaining decades of my life, there are going to be Republican presidents
00:25:03
◼
►
and Democratic presidents.
00:25:04
◼
►
And I'm probably not going to like any of the Republicans, but I at least hope that
00:25:07
◼
►
whoever they are, are honest people with the best intentions for the country.
00:25:13
◼
►
And I think Trumpism is a political slant that that's not true for.
00:25:17
◼
►
But yeah, no, it's a poison to the system, right?
00:25:19
◼
►
It's not a balance of this vision of democracy versus that one.
00:25:23
◼
►
It's like, let's break the system.
00:25:24
◼
►
But that's it.
00:25:25
◼
►
But, but so I ideally and talking, you know what I mean?
00:25:30
◼
►
Speaking of ideals, political ideals, I care more about that, but I'm just saying as an
00:25:37
◼
►
observer who's, you know, overall pretty good at predicting elections.
00:25:42
◼
►
I actually want some money betting on this one on predicted.
00:25:48
◼
►
No, I mean, it wasn't just because I was the market is wise.
00:25:51
◼
►
I wasn't just voting based on who I hoped win, but who I actually thought would win
00:25:55
◼
►
like here in Pennsylvania.
00:25:56
◼
►
I thought I think John Fetterman will pull this out.
00:25:59
◼
►
But that's another one again, where it's like having grown up around the folks who would
00:26:03
◼
►
be voting for him.
00:26:03
◼
►
I'm like, Oh yeah, this guy's got it.
00:26:05
◼
►
Yeah, it's a no brainer.
00:26:06
◼
►
Oh, and if he hadn't had the stroke, I mean, he would have run away with it.
00:26:09
◼
►
Yeah, I think he's going to be all right on that front.
00:26:10
◼
►
But anyway, it's that he's a loser.
00:26:13
◼
►
And Trump knows it too.
00:26:15
◼
►
And I think that's why he's so latched on to this big lie theory is that it's his only
00:26:20
◼
►
chance because otherwise he lost and you can't.
00:26:23
◼
►
These two things can't both be true.
00:26:26
◼
►
You can't say Joe Biden totally sucks.
00:26:30
◼
►
And I lost to the guy who totally sucks.
00:26:34
◼
►
You should vote for me again next time.
00:26:36
◼
►
Look at my power.
00:26:37
◼
►
Yeah, it doesn't work.
00:26:38
◼
►
It doesn't work.
00:26:38
◼
►
He's a loser.
00:26:39
◼
►
And you're so right.
00:26:41
◼
►
When you're an outside observer, like an immigrant and you just observe it, you just say, Oh,
00:26:44
◼
►
yeah, Americans hate losers in a way that other countries maybe don't have.
00:26:49
◼
►
Nobody will be empathetic about it.
00:26:51
◼
►
Yeah, because they're like, Well, everybody takes a turn.
00:26:53
◼
►
Everybody's a loser sometimes.
00:26:54
◼
►
Or we're like, No, I don't.
00:26:55
◼
►
I'm in straight denial.
00:26:56
◼
►
We've only ever been winners.
00:26:58
◼
►
You look at our narratives around national greatness.
00:27:00
◼
►
And I would say I bet the majority of Americans believe we've never lost a war.
00:27:05
◼
►
Oh, I grew up thinking that.
00:27:07
◼
►
I mean, we were probably taught that in school.
00:27:09
◼
►
And it's just like a fascinating like delusion, which I honestly kind of find charming.
00:27:14
◼
►
Like, yeah, obviously, there's really there's a lot of really negative effects to it.
00:27:17
◼
►
But like as a personality trait for a country, it's like, Oh, that's like, oh, that's kind
00:27:21
◼
►
Like you have this weird fixation that like you have to be the best and you won everything
00:27:25
◼
►
and you're a winner all the time.
00:27:26
◼
►
So anyway, that's my theory.
00:27:28
◼
►
But I also I just I just see a certain irony in it in that it was exacerbated in this midterm
00:27:34
◼
►
in a way that Trump himself exactly predicted.
00:27:38
◼
►
And I actually his political instincts are astute.
00:27:42
◼
►
I mean, sadly, he did a moment very well.
00:27:44
◼
►
But he also is zero impulse control.
00:27:47
◼
►
And so I think it's a really weird combination, right?
00:27:51
◼
►
Usually people who are good at understanding the political temperature, like, and therefore,
00:27:55
◼
►
I will use that to decide what I do in response.
00:27:58
◼
►
But that's not him.
00:27:59
◼
►
Let's get back to leaders who have very poor impulse control in a moment.
00:28:06
◼
►
But I am going to take a break here and thank our first sponsor, our good friends at Collide.
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I don't know what those things are because I don't work for a corporation, but they
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And when you do go through one of these audits, you have to answer some tough questions about
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00:29:57
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My thanks to them.
00:29:58
◼
►
You don't want to mess around with SOC 2 compliance. You gotta get it right.
00:30:02
◼
►
SOC 2? See, I never know what you pronounce.
00:30:04
◼
►
So, for the first time in my life, I work at a publicly traded company.
00:30:07
◼
►
I've never had a grown-up job. I've been in startups my whole career.
00:30:10
◼
►
And now I work at Vasily, and they're a publicly traded company, and they do all the grown-up
00:30:14
◼
►
stuff, and it's like, "Oh, this is fascinating."
00:30:16
◼
►
It's actually very interesting.
00:30:18
◼
►
And it's the contrast to organizations that don't have grown-up leadership that wants
00:30:21
◼
►
to do things right.
00:30:22
◼
►
What was I talking about?
00:30:23
◼
►
Billionaires with impulse control.
00:30:25
◼
►
Although, actually, one of them is a legit billionaire.
00:30:27
◼
►
Yeah, his name is Elon Musk.
00:30:29
◼
►
All right, let me read a tweet from my good friend.
00:30:32
◼
►
The internet's good friend, Cable Sasser.
00:30:35
◼
►
Yeah, he tweeted at me, I believe it was this morning.
00:30:38
◼
►
Nope, it was yesterday.
00:30:39
◼
►
But he's a good friend.
00:30:41
◼
►
He was the first live guest.
00:30:44
◼
►
When the first time I ever did a live episode of this show, Cable was my guest.
00:30:47
◼
►
Good friend, and I can take this in all the good spirit.
00:30:50
◼
►
But he said on Twitter, "Every day, I am champing at the bit."
00:30:54
◼
►
He got "champing" correct, of course.
00:30:56
◼
►
Yep, not "champing."
00:30:57
◼
►
"I am champing at the bit to make a small run of,
00:31:00
◼
►
quote, 'I'm more optimistic about Twitter's future than I have been in years.'
00:31:07
◼
►
John Gruber.
00:31:08
◼
►
Do they taste like crow?
00:31:12
◼
►
They taste like claim chowder.
00:31:15
◼
►
Claim chowder, yeah.
00:31:16
◼
►
You got chowder'd, man.
00:31:18
◼
►
You got chowder'd.
00:31:19
◼
►
Well, I did say that.
00:31:20
◼
►
And I would not say that today.
00:31:28
◼
►
I still am not as pessimistic about Twitter's future as many people are.
00:31:35
◼
►
But perhaps one of the reasons I wanted to have you on the show is maybe you'll talk
00:31:39
◼
►
me into being even more pessimistic than I should be.
00:31:41
◼
►
I want to diagnose why you said it.
00:31:44
◼
►
All right, can I dig into that?
00:31:48
◼
►
That's a great question.
00:31:49
◼
►
All right, number one, my theory of Elon Musk.
00:31:53
◼
►
And I'm not disabused of it entirely yet.
00:31:56
◼
►
Although I've obviously-- this is the part that I would have to backtrack the most on,
00:31:59
◼
►
is regardless of Twitter, but Elon personally, is that I see Elon Musk as an unreliable narrator,
00:32:07
◼
►
a highly unreliable narrator.
00:32:11
◼
►
And that this is--
00:32:12
◼
►
As a strategy.
00:32:13
◼
►
It's an intentional--
00:32:14
◼
►
Partially strategic.
00:32:16
◼
►
And again, that is-- I've said this on podcasts before, too, that-- and some people, when I
00:32:21
◼
►
said it, made any comparison to Steve Jobs, some people object to it because people still
00:32:27
◼
►
admire Steve Jobs.
00:32:28
◼
►
And now that he's passed, there's a martyr aspect to it.
00:32:31
◼
►
And people see it as sacrilegious or offensive.
00:32:34
◼
►
You can't be critical.
00:32:35
◼
►
To say that there's any similarity between a despised figure like Elon Musk and a revered
00:32:41
◼
►
figure like Steve Jobs.
00:32:42
◼
►
But with Steve Jobs, the canonical example to me is when they first came out with the
00:32:47
◼
►
iPod that had a color screen, and the reason-- why would you add a color screen to these devices?
00:32:55
◼
►
And it was, well, you can now, in addition to your music, you can sync your photo library--
00:33:00
◼
►
But we're never adding video.
00:33:01
◼
►
Yeah, and in the hands-on area after the keynote, and Steve Jobs was there, and they actually
00:33:08
◼
►
let the media ask questions at the time.
00:33:11
◼
►
And they said, hey, Steve, these photos look great on the iPod, but why not?
00:33:17
◼
►
What about video?
00:33:18
◼
►
And he said, ah, nobody wants to watch video on a screen that small.
00:33:21
◼
►
And then 12 months later, they came out with an iPod with the same size screen that, in
00:33:28
◼
►
addition to showing your photos, played video.
00:33:31
◼
►
Now, in addition to-- it's not like, oh, in those 12 months, they realized that.
00:33:37
◼
►
The way that these lead times worked, the day that Steve Jobs said no one wants to watch
00:33:41
◼
►
video on a screen that size, he knew damn well that next year's iPod is already well
00:33:48
◼
►
into some phase of--
00:33:49
◼
►
In development.
00:33:50
◼
►
--of engineering.
00:33:52
◼
►
It was halfway through development and was in product testing.
00:33:55
◼
►
At the quantities they were making iPods at that time, you don't add a feature like that
00:34:00
◼
►
six months beforehand.
00:34:02
◼
►
He knew that they were coming out with a video playing iPod.
00:34:05
◼
►
He was an unreliable narrator for strategic reasons because he didn't want to say anything
00:34:09
◼
►
that would discourage people from buying an iPod today and waiting a year for one that
00:34:14
◼
►
played video.
00:34:14
◼
►
Why not have them buy one today and then buy another one a year from now to get the video?
00:34:19
◼
►
So I do see Elon Musk as an unreliable narrator strategically in the same way.
00:34:25
◼
►
But I also see him as an unreliable narrator in a completely unstrategic way, which is
00:34:32
◼
►
his lack of impulse control.
00:34:34
◼
►
And he'd be the first to admit it, that he at times has gotten high and tweeted things.
00:34:40
◼
►
Which is not a thing I think we would say about Jobs.
00:34:43
◼
►
No, and not a thing you would say about the CEO of any company or--
00:34:49
◼
►
Any of the other previous richest people in the world in the last several centuries.
00:34:53
◼
►
It is not something that those people in those positions would tend to do.
00:35:00
◼
►
And so therefore, my basic idea of why I felt like, "Hey, this might be good for Elon
00:35:06
◼
►
Musk to buy Twitter, take it private, alleviate it of any shareholder pressures, and seriously
00:35:15
◼
►
rejigger and do a lot of stuff."
00:35:19
◼
►
I want to sort of share a couple theories of how we get to--
00:35:23
◼
►
Because this is not me dragging you.
00:35:25
◼
►
Like, I have made these bad calls many times too, being on social media for as long as
00:35:31
◼
►
you have been too.
00:35:31
◼
►
And I think there's a couple things I've seen in terms of the pattern of like, "Why
00:35:34
◼
►
do we get it wrong?"
00:35:35
◼
►
Or "Why do we get optimistic about these things?"
00:35:37
◼
►
I think the first is to the unreliable narrator point.
00:35:40
◼
►
Visionaries don't deal in facts, right?
00:35:44
◼
►
Because if you say factually, "I'm going to make a phone and we're going to sell a
00:35:48
◼
►
hundred million of them," it's an irrational statement.
00:35:51
◼
►
And every person who's ever said it except for like two was lying.
00:35:56
◼
►
And so you have to have an irrational belief, or whatever, "We're going to finally revive
00:36:02
◼
►
the electric car market."
00:36:03
◼
►
These are irrational statements.
00:36:05
◼
►
Or "We'll have millions of electric cars on the road by 2017."
00:36:09
◼
►
Right, exactly.
00:36:11
◼
►
So these are things where you have to believe beyond what's rational.
00:36:14
◼
►
And I mean, I've been a founder and run companies and obviously nowhere near that
00:36:17
◼
►
But in terms of like, we have a platform that people have made millions of apps on.
00:36:22
◼
►
And five years ago, you said people are going to make millions of apps and they're going
00:36:24
◼
►
to do it on the regular old web.
00:36:26
◼
►
That was an irrational statement with Glitch.
00:36:28
◼
►
And so I think that's a thing where like, I have a tremendous respect for that.
00:36:31
◼
►
And I think there's something like, this is what we tell our kids, right?
00:36:34
◼
►
Dream big and shoot for the stars, right?
00:36:35
◼
►
Like, that's a really-- that is actually a good thing.
00:36:38
◼
►
And it's indistinguishable from narratively.
00:36:43
◼
►
I'm surrounded by a bunch of kiss asses in a boardroom and we're all high on our own
00:36:48
◼
►
supply or just high.
00:36:49
◼
►
And our takeaway is we can do anything we want, right?
00:36:53
◼
►
And so because those are so structurally similar, then the question is like, how can we distinguish
00:36:59
◼
►
when it's in the former visionary category and not in the latter, like I said, high on
00:37:04
◼
►
your own supply category.
00:37:05
◼
►
And I think part of it is we have a weird erroneous belief in the genius myth.
00:37:10
◼
►
And again, this is one of the things where Jobs being an outlier has set us up for a
00:37:15
◼
►
whole generation of people that think they're him to make the same mistakes because they
00:37:19
◼
►
learned the wrong lessons about the narrative that was applied to him, which is that they
00:37:23
◼
►
have this idea of an ineffable genius that a person can have and it's all dudes that
00:37:27
◼
►
some guy can have that is applied across different domains and genres and contexts and problem
00:37:33
◼
►
spaces, right?
00:37:35
◼
►
And the thing that I love is this conversation about the Twitter and Musk coming in.
00:37:39
◼
►
They're like, "Look, this isn't going to be that hard for him.
00:37:41
◼
►
It's not rocket science."
00:37:43
◼
►
And I'm like, "You're right.
00:37:43
◼
►
It's harder.
00:37:44
◼
►
It's harder than rocket science."
00:37:46
◼
►
Because when you launch a rocket at SpaceX, you're only launching one at a time and nobody's
00:37:52
◼
►
trying to take the rocket down.
00:37:53
◼
►
There's only gravity, right?
00:37:55
◼
►
Whereas you have bad actors that are trying to take Twitter down or share misinformation
00:38:00
◼
►
messages and the problem is largely social, cultural, political, as much as it is technical.
00:38:05
◼
►
And it's really hard.
00:38:06
◼
►
It's a really hard problem, right?
00:38:08
◼
►
And so this set of skills is not applicable across these domains.
00:38:13
◼
►
And that's a thing that is not popular to say.
00:38:16
◼
►
And also the important thing here too is who are the deputies?
00:38:21
◼
►
Who are the people that surround you?
00:38:22
◼
►
Are they as enamored with the mission of doing this work?
00:38:26
◼
►
And is it the thing that gets them up in the morning?
00:38:28
◼
►
Because I think everybody, again, I don't know much about SpaceX and I'm not some huge
00:38:32
◼
►
fan of theirs, but they got rockets in a long time.
00:38:34
◼
►
It's a hard problem.
00:38:35
◼
►
I guarantee you everybody in senior management there is obsessed with getting rockets in
00:38:39
◼
►
the air, right?
00:38:40
◼
►
There's no question about it.
00:38:41
◼
►
You can tell.
00:38:42
◼
►
It wouldn't get there if that wasn't happening.
00:38:45
◼
►
And there is nobody in the inner circle around Musk that is like, "I want to enable
00:38:51
◼
►
this new kind of conversation."
00:38:52
◼
►
And the tell was he came in talking about the blue checkmark, which is a concern that
00:38:56
◼
►
is an obsession with a tiny percentage of people, even on Twitter itself, let alone
00:39:01
◼
►
in society as a whole.
00:39:02
◼
►
And also a particular obsession of the sort of extremist tech tycoon circle jerk that
00:39:09
◼
►
he's in, right?
00:39:10
◼
►
Where they're like, this is the kind of thing they think is really important.
00:39:13
◼
►
And they kind of, this is why journalists hate us and all this kind of stuff.
00:39:16
◼
►
And you're like, normal people are just like, I go on here to see what's happening with
00:39:19
◼
►
sports scores, maybe like what's happening at an awards show.
00:39:22
◼
►
That's just like some detritus on the screen while I do it.
00:39:25
◼
►
It's Chrome and UI.
00:39:26
◼
►
It's not a thing that I think about conceptually as having to do with my sense of self or what's
00:39:31
◼
►
important in the world.
00:39:32
◼
►
But they started with this thing.
00:39:33
◼
►
You're like, of all the problems this company had, that was so low on the list of things
00:39:37
◼
►
that were broken to start with.
00:39:40
◼
►
I will say that in these, what are we at?
00:39:43
◼
►
Three weeks?
00:39:44
◼
►
Three weeks into the mascara?
00:39:46
◼
►
In these very long three weeks.
00:39:48
◼
►
Yeah, incredibly.
00:39:48
◼
►
Long Musk era.
00:39:49
◼
►
That was the moment where I first, my stomach sunk and I thought, oh, well, this guy's a
00:39:55
◼
►
Um, no, but let's, I don't want to move past the, uh, your, your keenly asked question
00:40:01
◼
►
of why would I say that I felt more optimistic when it was officially made, it was officially
00:40:07
◼
►
going to be handed over to Musk.
00:40:08
◼
►
Why did I feel more optimistic about Twitter than I have in years?
00:40:11
◼
►
All right, let me go back to that.
00:40:12
◼
►
I don't want to, it's, it's worth examining.
00:40:15
◼
►
So let's put Musk aside.
00:40:17
◼
►
Twitter as it stood, I thought was in a terrible position.
00:40:22
◼
►
It, and I love Twitter.
00:40:24
◼
►
I think it is from the moment it has been something special right from the start, from
00:40:28
◼
►
the start, as soon as I saw it, it's the rare thing.
00:40:31
◼
►
And I tend to see, I tend to be confused by new things.
00:40:35
◼
►
And if I don't get it, I don't want to sign up for it.
00:40:37
◼
►
I got it right away.
00:40:38
◼
►
It's like, oh, you just get a name and then you have a box and you hit a button and then
00:40:42
◼
►
it's like, you've said a thing and then it has a URL and everybody can see that you said
00:40:47
◼
►
And the limit is bloggers.
00:40:49
◼
►
It was better in some ways than what we had.
00:40:51
◼
►
And the limit was, it was fascinating.
00:40:55
◼
►
In fact, I was so enamored of the 140 character limit that I was opposed to raising it to
00:41:01
◼
►
But I realized the most John Gruber thing I've ever heard in my life.
00:41:04
◼
►
I remember that.
00:41:04
◼
►
And I was like, yeah, a lot of writers were, I remember Stephen King and JK Rowling both
00:41:11
◼
►
Again, I don't want to, again, there's a whole discussion we could have.
00:41:14
◼
►
Fraud examples, but sure.
00:41:15
◼
►
Let's keep it.
00:41:16
◼
►
But well, Stephen King, let's just say that Stephen King was not a fan of it because they
00:41:21
◼
►
saw the, I think I said, I think I said this on dithering.
00:41:27
◼
►
So because that's a paid podcast, I'm not, yeah, or maybe it was on, well, whatever.
00:41:33
◼
►
I said it recently, but I'll say it again.
00:41:34
◼
►
To me, it fitting a complex thought into 140 characters to me satisfied the same part of
00:41:42
◼
►
my brain that solving wordle every day does.
00:41:45
◼
►
And it's a puzzle.
00:41:46
◼
►
And it's like, ah, crap.
00:41:48
◼
►
What I did, this thing I want to tweet this funny joke or I got to get in this box.
00:41:53
◼
►
But Christ, I mean, they would tell you like a game.
00:41:58
◼
►
They would tell you how far away you were.
00:41:59
◼
►
Like, that's not even close.
00:42:00
◼
►
You're at a 211 characters.
00:42:02
◼
►
And it's like, it's puzzle solving in community with people.
00:42:05
◼
►
Now I had this where I had a link blog.
00:42:07
◼
►
Actually, I had one before you, as a matter of fact, I had a link blog and I love because
00:42:10
◼
►
my design was crappy.
00:42:11
◼
►
I had a very finite amount of space.
00:42:13
◼
►
It might've been 140 characters virtually.
00:42:15
◼
►
And I loved writing headlines there.
00:42:17
◼
►
Cause it had to fit into this little sidebar on the crappy blog layout that I had.
00:42:21
◼
►
And I did that for like four years and it was such a joy cause it was exactly that thing,
00:42:26
◼
►
which is like, I have this much space to get.
00:42:29
◼
►
And for me, it was like to get this story across and also have it like be funny.
00:42:33
◼
►
And it's probably like the best training grounds I could have had for Twitter.
00:42:37
◼
►
Yeah, that was possible.
00:42:38
◼
►
So I, you know, I've learned my lesson.
00:42:40
◼
►
Two 80 did not break Twitter.
00:42:42
◼
►
It still is a game because it turns out many thoughts are 300 or more characters and still
00:42:46
◼
►
feels like a game.
00:42:47
◼
►
But I think having a limit period when I know that there are numerous people who just think
00:42:52
◼
►
that you should be able to post this, why have any limit at all?
00:42:54
◼
►
Computers can handle lots of texts.
00:42:56
◼
►
And I think that would be disastrous because I know, again, no offense to anybody who's
00:43:01
◼
►
ever sent me a long email.
00:43:03
◼
►
I love the email I get from readers, but people have, sometimes people have a hard time editing
00:43:09
◼
►
and putting what could be a 280 character observation into less than 200, 2,800 words.
00:43:17
◼
►
So I love Twitter.
00:43:18
◼
►
I still like using it.
00:43:19
◼
►
It is the, it is and remains the only communal forum for daring fireball readers that has
00:43:26
◼
►
ever existed.
00:43:26
◼
►
I mean, if it does go away or becomes unusable, I mean, I'll find something else, but I want
00:43:32
◼
►
Twitter to thrive.
00:43:33
◼
►
I think it's worth saving, but I feel like they've never had great leadership.
00:43:38
◼
►
I feel like, or it's always been a kind of a clown car when people like Ev Williams were
00:43:45
◼
►
nominally in charge.
00:43:47
◼
►
They were under, it's not that I think Ev didn't get it or want to see it go in a good
00:43:52
◼
►
way, but they were under pressure from like financial sources.
00:43:56
◼
►
And well, and also, I mean, one of the things I think about, like, you know, I was, I still
00:44:00
◼
►
talked to Ev a lot, Jason Goldin who was early there, like all those early Twitter folks,
00:44:04
◼
►
except for Jack, I still have some degree of relationship with.
00:44:06
◼
►
And I think one of the things is like, they were in over their heads from day one.
00:44:10
◼
►
Like it was, again, it would be irrational.
00:44:13
◼
►
They were the opposite.
00:44:14
◼
►
They weren't like, we are going to make a text box that you type in and it will control the
00:44:19
◼
►
political and media conversation of the world in five years.
00:44:23
◼
►
Like that's not, they weren't Babe Ruth pointing at that fence.
00:44:25
◼
►
It is like a thing that happened to them.
00:44:27
◼
►
And then they're sort of holding on.
00:44:29
◼
►
They are like, they're a dog that caught a car they didn't know they were chasing.
00:44:34
◼
►
And so I got, I have so much more empathy for that, which is like, oops, a multi-billion
00:44:38
◼
►
dollar company happened to us.
00:44:40
◼
►
Like I have way more empathy for that than the person that's like, I set out to do this.
00:44:43
◼
►
I think part of why I'm always skeptical about the approach people have to either competing
00:44:47
◼
►
with it or fixing it is like, it's a real hard thing to do on purpose.
00:44:51
◼
►
Nobody's ever done it on purpose.
00:44:53
◼
►
And so, so I think that's really important, but I think the other thing that, that underpins
00:44:57
◼
►
a lot of this too, is the, you know, you and I are of a cohort of folks that came into
00:45:02
◼
►
technology sort of pre-internet right.
00:45:05
◼
►
And then the rise of the internet, I think justified why we liked computers right back
00:45:10
◼
►
when they used to be called.
00:45:10
◼
►
And then what came of that, and this is keep in mind, like we are in the cohort too.
00:45:15
◼
►
That is mostly in political power, mostly in professional power.
00:45:19
◼
►
Like most organizations are run by people who came up from that same kind of gen X cohort
00:45:24
◼
►
that we did or late gen X cohort that we did.
00:45:26
◼
►
And there's this baked in kind of Clinton era techno solutionism, which is like, we'll
00:45:33
◼
►
throw software at it and that'll fix it.
00:45:34
◼
►
And that's happened in politics has happened on these areas.
00:45:37
◼
►
And I think it's really closely related to that idea of the genius creator, right?
00:45:41
◼
►
You know, like if you can get something to compile in X code, then you can solve any
00:45:45
◼
►
problem, right?
00:45:46
◼
►
Even if it's a domain you've never heard of or aren't good at.
00:45:49
◼
►
And that's a intoxicating thing that suits, like I have been poisoned by this.
00:45:56
◼
►
It suits my ego to believe that is true.
00:45:58
◼
►
Even though demonstrably, it is false, sometimes catastrophically false.
00:46:03
◼
►
And so that's the thing that I'm very, and why I asked you that question about, like,
00:46:07
◼
►
why do we say this?
00:46:08
◼
►
Cause like I have been, I was seduced by that same siren many times when I built social
00:46:13
◼
►
media tools that I think you still use.
00:46:16
◼
►
I was like, Oh, and then this will democratize publishing.
00:46:19
◼
►
And like, it was true.
00:46:20
◼
►
And we did get voices like yours and complete denial about the downside risk of like, also
00:46:27
◼
►
it might amplify conspiracy theorists or hate groups or whatever else that came along with
00:46:32
◼
►
And we took, I literally had a job that was to say, we're going to enable people to do
00:46:36
◼
►
things like daring fireball.
00:46:37
◼
►
We're going to enable great voices like John Gruber.
00:46:39
◼
►
And I was happy and proud to do it.
00:46:42
◼
►
And then when people use it to make hateful things, I was like, Oh, that's not our fault.
00:46:45
◼
►
That's just human nature.
00:46:46
◼
►
Well, and think back to go before publishing on the internet to earlier computer technologies,
00:46:52
◼
►
like the laser printer, where all of a sudden anybody could print out eight and a half by
00:46:58
◼
►
11 output that looked professional.
00:47:02
◼
►
It didn't look like it came out of a typewriter.
00:47:04
◼
►
It didn't look, it wasn't dot name.
00:47:05
◼
►
It was indistinguishable from the most expensive thing you could do.
00:47:08
◼
►
And that there were companies, big companies who had infrastructure that was all based
00:47:14
◼
►
around the typewriter or dot matrix printers for their stuff.
00:47:17
◼
►
So that you, the person, the Joe or Jane computer user who just had access to a laser printer
00:47:24
◼
►
could get better looking output than bigger name people.
00:47:28
◼
►
And of course, anybody, you could print anything on your laser printer, right?
00:47:32
◼
►
So the person whose politics you agree with who had could just as easily make a very lovely
00:47:37
◼
►
looking flyer as somebody whose politics you completely disagree with and nobody thought,
00:47:42
◼
►
well, that's the printer's fault.
00:47:44
◼
►
And I think that was the same mentality that we all had in the early years of publishing
00:47:49
◼
►
and publishing, creating publishing tools on the internet.
00:47:53
◼
►
I think there was also a naivete about the legitimizing effect that everybody having
00:47:57
◼
►
the same tools would do if you couldn't tell the difference, right?
00:48:01
◼
►
It's the same fonts and the same way of the paper and all that kind of stuff between the
00:48:07
◼
►
whack job and the expert.
00:48:09
◼
►
The fact that we were relying so much on the social signals is, I mean, again, you know
00:48:12
◼
►
this better than anybody having been a designer.
00:48:14
◼
►
We take our credibility cues from the packaging.
00:48:18
◼
►
Even people who claim that they don't care about design don't even realize how subliminally
00:48:24
◼
►
they are affected by it.
00:48:25
◼
►
They can't resist the cues that we've been trading.
00:48:27
◼
►
And again, for good reason historically.
00:48:29
◼
►
There were lots of, like, there was a lot of time where like, okay, this is well-produced,
00:48:32
◼
►
it's in the magazine.
00:48:32
◼
►
That means that there was a gatekeeper, which is bad, but it also means there was an editor,
00:48:36
◼
►
which is probably good.
00:48:37
◼
►
And so that thing of that real balance, we weren't taught, right?
00:48:40
◼
►
That level of fluency, the meta level of fluency and the communications and media, we weren't
00:48:46
◼
►
And so, because nobody had encountered it before, like the last time that came around,
00:48:49
◼
►
you know, it was the printing press.
00:48:51
◼
►
And so to come back around to this, we're like, oh, I didn't realize this was the stakes.
00:48:56
◼
►
And I think that there's a sort of a denial still.
00:48:59
◼
►
I know, like, again, I went through this, or like, I was the arms dealer giving people
00:49:03
◼
►
these weapons and in denial about the implications of it until it was being misused.
00:49:10
◼
►
And I think that still permeated.
00:49:12
◼
►
And also, like, we were of the cohort that got to see these impacts first, right?
00:49:17
◼
►
We were early and got to see it go through.
00:49:19
◼
►
So everybody is a couple of years behind, depending on when they got to social media,
00:49:22
◼
►
maybe several years behind in realizing these same things.
00:49:25
◼
►
And so that lag is an opportunity for the Musks of the world to sort of say, hey, look,
00:49:31
◼
►
software is software.
00:49:32
◼
►
If I can make the dashboard on your Tesla, which he doesn't do, but, you know, he takes
00:49:37
◼
►
credit for, then I could certainly make a couple tweets appear in a way that you like.
00:49:41
◼
►
And you're like, these are completely different problem spaces.
00:49:44
◼
►
The fact that they both involve writing some code does not mean they're the same kind
00:49:47
◼
►
of problem at all.
00:49:51
◼
►
Well, who was the CEO before Gil Amelio was the CEO before Steve Jobs.
00:49:55
◼
►
And again, I see a similarity here where I see Twitter as being worth saving.
00:49:59
◼
►
I do not think that before this entire Musk saga started that they were on a path anywhere
00:50:06
◼
►
And I thought it was so disappointing when Jack Dorsey stepped down as CEO to focus.
00:50:15
◼
►
Well, and sold out his workers.
00:50:17
◼
►
I mean, the wild thing is that Jack was playing both sides of the deal.
00:50:21
◼
►
This was actually one of those things where, like, again, I don't get surprised either
00:50:24
◼
►
this industry is I have no misgivings about what it is.
00:50:27
◼
►
It's a multi trillion dollar industry, but I did not think he would be saying one thing
00:50:32
◼
►
in public and to his workers and be doing a backdoor deal to sell to Musk at the same
00:50:38
◼
►
time, just straight up.
00:50:39
◼
►
I mean, it's a lie and it's a rare thing.
00:50:41
◼
►
Like again, like you can be critical of CEOs for many valid reasons, but actually they
00:50:46
◼
►
very rarely will bald face tell a lie to the world about that kind of thing.
00:50:51
◼
►
They will about are we going to do a video iPod or not, but not about like that kind
00:50:55
◼
►
That was really stark and striking.
00:50:57
◼
►
And one of the sort of like the first in the series of jaw dropping dominoes that started
00:51:02
◼
►
to fall around all this.
00:51:03
◼
►
And I just I don't know Prague Agrawal, who was the CEO for what, a year, I guess, or
00:51:09
◼
►
almost a year.
00:51:09
◼
►
Although he'd been CTO for a while.
00:51:11
◼
►
I know well, but naming him CEO to me without knowing him or knowing that it just seemed
00:51:17
◼
►
very clear to me that he was not the person he wasn't going to do what I think needed
00:51:22
◼
►
to be done to fix Twitter.
00:51:23
◼
►
And again, it's not my specific ideas like, Oh, you should name me John Gruber, the CEO
00:51:28
◼
►
or or pay me to be a consultant for a couple of weeks so I can put it all on a whiteboard.
00:51:33
◼
►
It's not that I had a plan.
00:51:34
◼
►
It's just that I would know it when I saw it and steady as she goes.
00:51:40
◼
►
We'll just keep going the way we were, which was more or less Twitter for the last few
00:51:44
◼
►
years wasn't going to do it.
00:51:47
◼
►
And so, I mean, I've had some conversations with Prague over the years, and I have a little
00:51:52
◼
►
bit of a window into some of the technical choices because actually to this, as far as
00:51:56
◼
►
I know, I'm sure after this comes out, Musk will delete it.
00:51:58
◼
►
But if you go to the Twitter developer site, they say, get started trying it.
00:52:01
◼
►
It's a glitch app, and I run glitch.
00:52:03
◼
►
So we see that.
00:52:04
◼
►
And so we had a chance to talk about the platform and like he's a technologist.
00:52:10
◼
►
One thing that's important to understand with Jack having picked Prague as a successor is
00:52:14
◼
►
it's very rare.
00:52:15
◼
►
You almost never see a publicly traded company, multi-billion dollar company where somebody
00:52:20
◼
►
goes from CTO to CEO.
00:52:22
◼
►
Technology is not the path by which you become executive of a technology company.
00:52:28
◼
►
That's a really, there's a million things I can unpack from that statement, but that
00:52:31
◼
►
is just a factual statement.
00:52:33
◼
►
And yet that happened there.
00:52:35
◼
►
And also, Prague started Blue Sky, which is their sort of attempted making a protocol
00:52:40
◼
►
that Twitter could run on to sort of decentralize things.
00:52:42
◼
►
And we can talk about Mastodon and Fediverse and all that stuff too.
00:52:45
◼
►
But conceptually, not the wrong idea, really interesting idea.
00:52:48
◼
►
And he was much more committed to it than Jack was.
00:52:50
◼
►
I mean, Jack was sort of like, yeah, we'll fund it, we'll do it.
00:52:52
◼
►
But Prague was a person that understood how it worked, was interested in it.
00:52:55
◼
►
So I don't think conceptually he was impossible to have tackled the problems, but I do think
00:53:01
◼
►
he was taking an incremental approach.
00:53:03
◼
►
And this is one of the things that I think I pull away from the valid part of what you're
00:53:06
◼
►
saying is an incremental approach wasn't going to fix what was broken with Twitter.
00:53:09
◼
►
They needed a more vigorous shaking.
00:53:12
◼
►
Yeah, and that's exactly what we're trying to make.
00:53:14
◼
►
Would you consider Satya Nadella an exception to that as well, though, as a technologist
00:53:19
◼
►
who became the leader of Microsoft?
00:53:21
◼
►
Yeah, I mean, I have a lot of complicated feelings about the pattern in our industry
00:53:26
◼
►
of Indian immigrant CEOs becoming CEOs at these companies when they're in duress, right?
00:53:33
◼
►
There's a phrase that people use around, especially women becoming CEOs of glass cliff.
00:53:37
◼
►
It's sort of related to the glass ceiling, right?
00:53:39
◼
►
Of as soon as things get bad enough, we'll bring you in.
00:53:41
◼
►
And it helps that the...
00:53:42
◼
►
We'll let you drive the company over the cliff that it's obviously inevitably heading
00:53:47
◼
►
towards all of it.
00:53:47
◼
►
And then you'll take the fall.
00:53:48
◼
►
But I mean, I think it's one, I actually do think the pattern is real, but I also think
00:53:52
◼
►
of like at Google, things were not in a dire place.
00:53:55
◼
►
Microsoft, you could argue things have been stagnant for a long time, which for their
00:53:58
◼
►
culture is a dire place.
00:53:59
◼
►
And then obviously Twitter was in serious duress.
00:54:02
◼
►
There is a rare path as a technologist.
00:54:05
◼
►
Microsoft is an outlier place because...
00:54:07
◼
►
They value technology to such a profound degree.
00:54:10
◼
►
And also they started as a developer tools company and have essentially gone back to
00:54:14
◼
►
becoming a developer tools company, especially with the acquisition of GitHub and all the
00:54:18
◼
►
other things they've done.
00:54:19
◼
►
So it's a really interesting thing where I think in a lot of ways, that was a return
00:54:24
◼
►
to the starting point after having had a lot of digressions over the years.
00:54:28
◼
►
That is a really interesting thing because they were...
00:54:30
◼
►
I mean, this is a tangent, but I think a relevant one.
00:54:33
◼
►
Microsoft made developer tools for all major platforms.
00:54:37
◼
►
That was what they did to start with before Windows, before DOS, before anything.
00:54:41
◼
►
And then would make sure that the apps that you created on those were pretty easily portable
00:54:45
◼
►
to any place that their platforms were running.
00:54:47
◼
►
And to an approximation, that is what they do now, where their apps run on every platform
00:54:52
◼
►
and they own the entire developer stack top to bottom with coders write their code in
00:54:57
◼
►
and where they host their code and what they hope is where they run their code.
00:55:01
◼
►
That's a really...
00:55:02
◼
►
That thing, I think, is that explains the exception of why technologies can come up.
00:55:06
◼
►
But I think there's also this broader pattern of, was the problem with Twitter about technology?
00:55:10
◼
►
And it's not, it's about culture, right?
00:55:12
◼
►
It was really about like, what does it want to be culturally?
00:55:14
◼
►
There was obviously a huge cultural battle about what it is.
00:55:16
◼
►
It had become a signifier, I think largely because of Donald Trump, of the larger cultural
00:55:22
◼
►
battles that are happening in America and around the world.
00:55:24
◼
►
And those are problems that are uniquely ill-suited to trying to solve through technical formats.
00:55:32
◼
►
Like it is not an API problem that people are having political battles in your platform.
00:55:37
◼
►
Dave- But basically that was my thinking, was that this...
00:55:39
◼
►
Prague was obviously not the person to give Twitter the shakeup.
00:55:43
◼
►
Whether it's because maybe he had the ideas to do it, but he obviously didn't have the
00:55:47
◼
►
political clout to do it.
00:55:49
◼
►
Michael- Well, also there is an inherent conservatism to being a CEO of a publicly traded company,
00:55:54
◼
►
especially under an FTC consent decree, which leads to taking an incremental approach.
00:55:59
◼
►
He might have had, I don't know, this is not a conversation I've ever had with him or anybody
00:56:03
◼
►
else that was at that level, but he may have had a radical vision.
00:56:06
◼
►
And even if he did, and he had board buy-in to pursue it, the grown up right way to do
00:56:14
◼
►
it would be build the plan, iterate over time, make sure things are secure, reassure your
00:56:20
◼
►
advertisers, build a plan about what your staffing is going to look like.
00:56:24
◼
►
Those are the things you do.
00:56:25
◼
►
And so there's no way to know now because of how things have played out, but it is not
00:56:31
◼
►
at all impossible that he had a good plan and was executing it and we couldn't see it.
00:56:34
◼
►
And that making your decisions based on what people are tweeting at you is actually a bad
00:56:39
◼
►
way to make decisions.
00:56:40
◼
►
And so I think that's because like you look at, again, going back to the jobs example,
00:56:43
◼
►
you know, when he goes to the sort of first, after the return from the next exile, he goes
00:56:48
◼
►
to Macworld and he's talking to people and it's not an obvious immediate turn, right?
00:56:53
◼
►
Like it is a short time to effectively when the iMac comes out, right?
00:56:57
◼
►
But on the way there, he didn't say anything that said we're doing this radical change.
00:57:02
◼
►
He said, we have to get it together.
00:57:03
◼
►
There was no hint that a Microsoft partnership was coming.
00:57:06
◼
►
There was no hint, like the things that were seen as these radical bold moves were not
00:57:11
◼
►
communicated until they were communicated.
00:57:12
◼
►
And so I think that's the thing that like a turnaround for an organization is a very
00:57:16
◼
►
hard thing for any leader to do.
00:57:19
◼
►
And you actually, there's the right way to do it is to not be disruptive until you know
00:57:23
◼
►
what you're doing.
00:57:24
◼
►
I remember, I don't know how to explain it.
00:57:28
◼
►
I just, again, it's an, I know it when I see it.
00:57:30
◼
►
And when Gil Amelio was named Apple CEO after a run of bad, even worse CEOs, Michael, Michael
00:57:39
◼
►
Spindler famously, right, right, right, right, right.
00:57:42
◼
►
At one point it was reported in a book that he, it was, they had like an upcoming quarterly
00:57:47
◼
►
report and they thought he was in his office and he wasn't.
00:57:50
◼
►
And where is he?
00:57:50
◼
►
And it turns out he was in his office and he was under his desk crying.
00:57:54
◼
►
I mean, it was bad, bad, relatable, and really did not.
00:57:58
◼
►
Well, if you listen to it, it wasn't there long, but he did a lot of damage to the company.
00:58:02
◼
►
But when Gil Amelio was named, he said some things that were right.
00:58:06
◼
►
You know, like he obviously didn't like totally not get the Mac or Apple.
00:58:11
◼
►
And I think the one thing I remember him saying was that he saw Apple as the mag light of
00:58:16
◼
►
computers and that sure, most people aren't going to buy, aren't going to, if they're
00:58:21
◼
►
going to go buy a flashlight, they're not going to spend the money on a mag light, but
00:58:25
◼
►
the people who really want a good one are going to, and that's Apple's role in the
00:58:30
◼
►
computer business.
00:58:31
◼
►
And in broad strokes, that's right.
00:58:33
◼
►
It's not factually incorrect, but it's a horrible story to tell.
00:58:35
◼
►
And it's also, that alone does not make you the right person to be CEO of Apple.
00:58:40
◼
►
That's right.
00:58:40
◼
►
That's right.
00:58:41
◼
►
And actually there's a meta point here too, which is Apple is the epitome of a company
00:58:46
◼
►
for whom the story has to come first because it is what sustained them in the low points
00:58:50
◼
►
and is what made the high points possible.
00:58:52
◼
►
And so when you're bad at telling the story, you are a failure in the role, even if your
00:58:57
◼
►
business strategy is right.
00:59:00
◼
►
And this is true of Twitter as well.
00:59:02
◼
►
The reason Twitter is a household brand, despite not being that big, certainly compared to
00:59:06
◼
►
Facebook, but even compared to like Pinterest or, and they handed TikTok to the world by
00:59:12
◼
►
killing vine, right?
00:59:14
◼
►
Like their failures are billion dollar companies.
00:59:16
◼
►
And so, so like this is the thing is like, you have to be a master storyteller.
00:59:22
◼
►
Jack is good at personal storytelling, but not at the company storytelling.
00:59:25
◼
►
Still doesn't like to tell a story that he, for 20 years, he has not wanted to be a public
00:59:30
◼
►
So like that wasn't the guy.
00:59:32
◼
►
So like that part about like, that's why the story has been filled in by press and media
00:59:35
◼
►
and politics and the rest of the world is there.
00:59:38
◼
►
And then you get somebody in who wants to be the story at the expense of the product
00:59:42
◼
►
and the team.
00:59:43
◼
►
And it's a failure.
00:59:44
◼
►
And I think that's that thing that like the people who built the myth around Musk, like
00:59:48
◼
►
he has fans, which is a weird thing for CEO.
00:59:51
◼
►
Cause again, even like going back to the jobs example, obviously there are lots of people
00:59:55
◼
►
who are jobs fans and acolytes and stuff like that.
00:59:57
◼
►
But he didn't have a fan culture in that way when he was alive because he didn't cultivate
01:00:05
◼
►
Like he was fine if people liked his work and appreciated it, but he wasn't carrying
01:00:09
◼
►
Like he wasn't doing TV appearances and having people falling over him and creating that
01:00:13
◼
►
kind of cult of personality famously did very little of it.
01:00:17
◼
►
I often say this, another often recurring theme here on the podcast is me saying, boy,
01:00:24
◼
►
you know, I've been writing Daring Fireball for over 20 years now, but boy, I wish I'd
01:00:28
◼
►
been writing it for 25 because, you know, there's a lot of stuff when the story starts.
01:00:35
◼
►
And there's, you know, and I'm honest about it.
01:00:38
◼
►
And I would, I will be very honest that if I had been writing about Apple when they acquired
01:00:43
◼
►
Next, you know, I definitely, I was as keen an observer of the company as I am now as
01:00:49
◼
►
I write Daring Fireball.
01:00:50
◼
►
I was still that obsessed with the company and was perhaps even if possible, even more
01:00:56
◼
►
so, cause I was so worried that they were going to go under and I didn't know what
01:00:59
◼
►
I would do with myself.
01:01:00
◼
►
You know, what computers would I use?
01:01:03
◼
►
When they bought Next, my thought was, I don't know if this is the right decision.
01:01:09
◼
►
I was sort of more honestly hoping they would buy B, you know, the famous thing was that
01:01:14
◼
►
they could have bought B.
01:01:16
◼
►
B had the technical correctness again, right?
01:01:19
◼
►
And I thought was actually more technically correct than the Next operating system.
01:01:24
◼
►
And it was appealing at the superficial level, but again, Gasset was not this storyteller
01:01:28
◼
►
that did shops.
01:01:30
◼
►
And I didn't own a B box, which is still, it's a great name.
01:01:33
◼
►
What a great name, but I had used one and I knew that they ran on the Power PC platform
01:01:39
◼
►
and famously they had this demo, which in 1995 or six or whenever they did the demo,
01:01:44
◼
►
had four windows on a 15 inch or 17 inch display running four different videos at the same
01:01:52
◼
►
Full motion video.
01:01:53
◼
►
It was incredible.
01:01:54
◼
►
It was incredible.
01:01:54
◼
►
One of the great demos of all time.
01:01:56
◼
►
It was jaw dropping.
01:01:57
◼
►
So I was of the opinion that they should have bought B and not Next.
01:02:00
◼
►
I thought Next was old news already and had sort of lost their workstation war to Sun
01:02:06
◼
►
and that a workstation OS wasn't really the right thing for consumers.
01:02:11
◼
►
I was familiar with B.
01:02:12
◼
►
I knew B had better color support.
01:02:15
◼
►
Eh, I would have been, you know, I will admit I was on the record of thinking they should
01:02:19
◼
►
have gone that way, but when they went the Next route instead, I at least thought, even
01:02:25
◼
►
though I thought I wish they had bought B instead, I thought at least this gives them
01:02:31
◼
►
And also it wasn't hard to believe that Steve Jobs could understand Apple.
01:02:36
◼
►
No, like that was not the part where we're like, I don't know if he knows the culture.
01:02:41
◼
►
Like that is not the challenge.
01:02:42
◼
►
And you know, famously in hindsight, he was not instantly named CEO.
01:02:46
◼
►
He was an advisor and then used political cloud and got, Emilio was ousted and then
01:02:53
◼
►
he took the CEO title.
01:02:55
◼
►
Which is very Twitter-esque actually now that you think about it.
01:02:57
◼
►
Like that's that Dick Costolo tweet about like the first day of COO, step one, undermine
01:03:04
◼
►
Yeah, first day.
01:03:05
◼
►
He was the interim, you know, the joke was he was the I CEO, you know, interim CEO.
01:03:12
◼
►
I'll be the temporary CEO just while we find a permanent CEO.
01:03:17
◼
►
Right, he was working real hard to find a replacement.
01:03:18
◼
►
But, you know, he's admitted to his biographer, you know, that he did it because he was
01:03:23
◼
►
uncertain that even he could save Apple and he just did, you know, that way.
01:03:26
◼
►
You don't want to get the stench of failure on you, right?
01:03:29
◼
►
Nobody likes a failure.
01:03:30
◼
►
Nobody likes a loser, right?
01:03:31
◼
►
Yes, exactly.
01:03:32
◼
►
And that's the thing is, I mean, I think an important part of this whole story is Next
01:03:38
◼
►
also would have failed, right?
01:03:41
◼
►
They were definitely going to fail.
01:03:44
◼
►
Like they had no negotiating leverage except his storytelling ability, but it's not like
01:03:47
◼
►
Next was going to win.
01:03:48
◼
►
And I think that's part of it is like, he did not want to have a failure because America
01:03:53
◼
►
hates losers.
01:03:54
◼
►
And, and, and also because, you know, he was a child of immigrants and I'm sure we're
01:03:58
◼
►
all aware of that.
01:03:59
◼
►
But I think that's this part that is really interesting with Musk.
01:04:05
◼
►
It's like Musk is very clearly in his flop era.
01:04:07
◼
►
It is dead obvious, right?
01:04:10
◼
►
Like you jumped the shark going on SNL, you jumped the shark having the like the musician,
01:04:15
◼
►
you know, a girlfriend and then the breakup and the whole thing.
01:04:18
◼
►
Like, like he is in every cliched of the, like the middle-aged guy.
01:04:22
◼
►
Like he already had the hair plugs, like the whole thing about being in his flop era.
01:04:26
◼
►
And then this is the like grasp at relevance to sort of be like, I can do this.
01:04:32
◼
►
I'm this genius.
01:04:33
◼
►
And also a lot of Silicon Valley guys are obsessed with having a third win because then
01:04:38
◼
►
you're in jobs territory.
01:04:42
◼
►
Because then it proves that weren't you weren't a fluke, right?
01:04:46
◼
►
So, but basically that's my feeling is, you know, Steve Jobs and next wouldn't have been
01:04:50
◼
►
my first choice in 1997, but I thought at least this gives them a chance, especially
01:04:55
◼
►
if Jobs stays around and, you know, it turns out that was right.
01:04:58
◼
►
And the job also was not in a cultural moment where tech CEOs were cultural figures.
01:05:04
◼
►
Oh, definitely.
01:05:04
◼
►
And where people were obsessed with them, like they were nerds and unpopular in 97.
01:05:09
◼
►
And that's really, really important because you had to want to do it.
01:05:12
◼
►
And he was a person who did date musicians because they liked it.
01:05:16
◼
►
It wasn't cool.
01:05:18
◼
►
And so like, this is a really, like this, the thing again, where the sort of the fun
01:05:21
◼
►
house mirror version of this is like, you know, the, the, the difference between Grimes
01:05:26
◼
►
and any given folk singer that, that, you know, jobs is attached to Joni Mitchell, I
01:05:32
◼
►
Joan Baez, maybe both.
01:05:33
◼
►
Joan Baez, not Joni Mitchell, but, but, but Joni Mitchell, different vibes, but, but
01:05:38
◼
►
And that's the thing is like, Jon Baez was not going for somebody cool and not going
01:05:43
◼
►
for the richest guy in the world.
01:05:44
◼
►
Well, like if they were, I don't know if they were ever photographed together while
01:05:47
◼
►
they were out, but if they had been every, it would have been there's Joan Baez with,
01:05:51
◼
►
I don't know who, some guy who works in technology, some handsome young man.
01:05:54
◼
►
Yeah, right.
01:05:55
◼
►
And, and so, so that's really, really important, right?
01:05:57
◼
►
Because, because the, the thing that people can't understand is like, these things are
01:06:01
◼
►
shaped the same, aren't they the same?
01:06:03
◼
►
And yet the cultural signifiers are the exact opposite, right?
01:06:06
◼
►
Like he absolutely could talk fluently about music to Joan Baez in a way where they're
01:06:11
◼
►
credibly spending time together because they care about creativity and culture.
01:06:15
◼
►
And that is the opposite of by the time I became the richest person in the world, I
01:06:20
◼
►
could find a cool musician to date me.
01:06:22
◼
►
And, and, and that part, like, and that's the same reason you have the difference in
01:06:26
◼
►
this approach to, and then like, and I'm not somebody who idealizes jobs.
01:06:29
◼
►
Like I have lots of criticisms of him, but I think that part about like the story has
01:06:33
◼
►
to be true at some level, if you're going to tell a good story.
01:06:36
◼
►
And in the story of like, when Elon Musk was a little boy, he dreamed of building a
01:06:41
◼
►
communication network so people could share their ideas with each other is not true.
01:06:45
◼
►
Well, before we move on, I will just say that that's the last part of my opt- I'm
01:06:51
◼
►
more optimistic than I have been in years was at least with Elon Musk, I thought he
01:06:56
◼
►
will shake up the company.
01:06:57
◼
►
It needs a shake up.
01:06:58
◼
►
And he, he, he himself obviously uses and loves Twitter.
01:07:03
◼
►
And I think that gives him a chance.
01:07:04
◼
►
I don't think he's good at it.
01:07:05
◼
►
No, and we'll get to that.
01:07:07
◼
►
You know, that might be a good sign.
01:07:09
◼
►
But I do think that that's been a profound problem for Twitter for its entire lifetime,
01:07:14
◼
►
that it's never been led by people who really seem to use it.
01:07:20
◼
►
You know, I mean, Jack used it, but not, I'm not saying you have to tweet prolifically.
01:07:26
◼
►
I mean, maybe Jack used it enough, but Dick Costello didn't really use it at all.
01:07:30
◼
►
And the thing is he would have been good at it, but I think the culture is such that he
01:07:34
◼
►
couldn't have done it.
01:07:35
◼
►
I've met Dick.
01:07:35
◼
►
I met him at a South by Southwest, I think a long time ago, but he's very fun.
01:07:39
◼
►
He's a funny guy.
01:07:39
◼
►
He really is.
01:07:40
◼
►
He's a brilliant, he did stand up comedy actually.
01:07:43
◼
►
Now that I think about it, I mean, that's how funny, you know, like successfully, not
01:07:47
◼
►
like in a cringy Elon Musk.
01:07:49
◼
►
Not on Open Mic Night.
01:07:50
◼
►
Well, not Open Mic Night, not Elon Musk hosting SNL was actually, you know, could do it, but
01:07:57
◼
►
therefore could have been, you know, comedians in my opinion tend to be excellent at tweeting.
01:08:03
◼
►
Well, and also like it's the skill is especially for improv comedy, reading the room.
01:08:11
◼
►
And this is this really pertinent thing about, you know, how do you become, how do you have
01:08:16
◼
►
the right set of skills?
01:08:17
◼
►
But you know, I think there's just such a, it's funny because all these examples keep
01:08:21
◼
►
coming back to culture.
01:08:22
◼
►
You talk about comedy, you talk about music, you talk about the arts.
01:08:25
◼
►
Like these are things that are about culture,
01:08:27
◼
►
influence in what humans are passionate about, and those are not the, you know, the drivers
01:08:34
◼
►
for this, this sort of like outside acquisition.
01:08:37
◼
►
And also the ambivalence about it is the indication.
01:08:39
◼
►
Like I'm not passionate about this thing.
01:08:41
◼
►
And those are the, again, zero question that, you know, a turnaround by Steve Jobs is, is
01:08:48
◼
►
he passionate about the computers that Apple builds?
01:08:51
◼
►
Like it's, it's like why he gets up in the morning, right?
01:08:55
◼
►
Liz breathes and eats it.
01:08:56
◼
►
And, and if you're like, I wasn't sure if I wanted to buy it or not, but then I got tied
01:09:00
◼
►
into the deal and I had to go through with it.
01:09:02
◼
►
You're like, man, that is, that's the opposite energy.
01:09:05
◼
►
Everybody knew and still knows that the reason Keynote is one of the best apps Apple has
01:09:10
◼
►
ever made and that anybody's ever made is that Steve Jobs himself was a diehard user
01:09:15
◼
►
And in fact, he had been using Keynote before there even was Keynote.
01:09:20
◼
►
There was some app that Next made, you know, that, that was the roots of Keynote.
01:09:23
◼
►
And in between the next years and when they announced, okay, we're going to come out with
01:09:28
◼
►
this iWork suite for the Mac called, you know, with a Keynote and pages and numbers.
01:09:34
◼
►
He had been using what is Keynote throughout all that time.
01:09:37
◼
►
He had a team of people making it.
01:09:39
◼
►
It was that I bet he had great product feedback.
01:09:41
◼
►
Oh, I'm sure because he used it all the time.
01:09:45
◼
►
Anyway, let me take a break here.
01:09:46
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01:11:36
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►
Ah, all right.
01:11:39
◼
►
That was why I was optimistic.
01:11:42
◼
►
So you know what's interesting too is there's a broader thing that's happening in like some
01:11:47
◼
►
parts of tech, the sort of like I said, the tech tycoons.
01:11:49
◼
►
I think if you look at the mosque, you look at Peter Thiel, you look at the sort of Andres
01:11:54
◼
►
and Horowitz VC folks, they've kind of radicalized each other into the opposite of what they
01:12:01
◼
►
So there was a narrative that venture capitalists would say at the beginning of like the web
01:12:05
◼
►
2.0 era, which is like, you know, you're the founders, you're the visionaries, you're the
01:12:09
◼
►
geniuses, we just want to fund the brilliant things that you make so that they can change
01:12:15
◼
►
And that was a very common refrain.
01:12:17
◼
►
They all said that.
01:12:17
◼
►
And then you go back, actually, this is probably the beginning of the year, so more than a
01:12:22
◼
►
couple months ago now.
01:12:22
◼
►
Andres and Horowitz put out a really a political platform.
01:12:26
◼
►
They called it like the, you know, America Rebuilding or something like that.
01:12:31
◼
►
And it's a very explicitly strongly political document about the way that, you know, capital
01:12:38
◼
►
should be allocated as a country and what we should invest in, what the resources should
01:12:41
◼
►
be, and the rest.
01:12:41
◼
►
And they sort of said, if you conform with this political platform that we are advocating,
01:12:51
◼
►
then we will write you a check.
01:12:54
◼
►
And this sort of even carried out in their partner Chris Dixon talking about web 3.0 and
01:12:57
◼
►
the same kind of thing, which is like a very explicit political and economic set of goals
01:13:02
◼
►
and an approach.
01:13:04
◼
►
And if you conform with that, then we'll cut you a check.
01:13:07
◼
►
But it's akin to the old days when you would get a loan from, you know, for your mom and
01:13:12
◼
►
pop company from the bank.
01:13:14
◼
►
You're like, I want to open a flower shop.
01:13:15
◼
►
And they're like, okay, we're going to tell you what flowers to sell.
01:13:17
◼
►
And if you sell those, you can have a lot.
01:13:19
◼
►
And it's the opposite.
01:13:21
◼
►
And it's a rare thing where you go like a 180 from the narrative of half a generation
01:13:27
◼
►
before of like, whatever you are, you know, where our jobs is to support you and give
01:13:31
◼
►
you resources to.
01:13:32
◼
►
This is what we're commissioning, right?
01:13:35
◼
►
Like we're the metages.
01:13:36
◼
►
And we expect you to deliver this.
01:13:39
◼
►
And I think that inversion of power of like the sort of the big central capital folks
01:13:43
◼
►
saying, we want you to follow our, you know, sort of political whims is a really stark
01:13:52
◼
►
and striking change.
01:13:53
◼
►
And it's very different.
01:13:54
◼
►
It leads to different things being made and a different sort of allocation of resources
01:13:59
◼
►
to what people focus on.
01:14:01
◼
►
But it's such a, I think it's a direct cause of why we're at the moment that we're at
01:14:08
◼
►
with not just mosque, but sort of across the board in tech is like, if you had the ambition
01:14:14
◼
►
to sort of do something really interesting and empowering for people, you know, the first
01:14:20
◼
►
test is going to be well, but does this, you know, help us do what we're trying to do.
01:14:23
◼
►
And I think the good example is to look at, you know, in the last generation, one of the
01:14:28
◼
►
big wins for the venture capitalists is something like Uber, right?
01:14:30
◼
►
And, you know, there's a lot of, I think everybody's hashed out a lot of the pros and the cons
01:14:34
◼
►
like you can, you know, you can Google that stuff, but there are a couple of inarguable
01:14:39
◼
►
things about Uber.
01:14:40
◼
►
One of which is that it's never made money and it's never come close.
01:14:42
◼
►
And that the investors who invested early in Uber have made billions of dollars off
01:14:50
◼
►
of it going public.
01:14:50
◼
►
And also that it's had, you know, a transformative and deleterious effect on the workers who
01:14:57
◼
►
drive cars and used to make money doing so.
01:15:01
◼
►
And that thing of you can make lots and lots of money as an investor by sucking all of
01:15:09
◼
►
the money out of a market, even to the harm of the people who were in that business before.
01:15:12
◼
►
And it doesn't matter if the business ever makes money because you'll still get ahead.
01:15:17
◼
►
And then of course we've seen sort of extreme versions of that with the crypto world.
01:15:21
◼
►
We're like, again, is people are losing their shirts in the crypto crash.
01:15:24
◼
►
You know, Andreessen Horowitz has had the most profitable fund they've ever had in their
01:15:29
◼
►
history investing in the web three stuff.
01:15:32
◼
►
This is a really striking shift from how we used to think about making technology.
01:15:36
◼
►
And then it leads to the takeaway, which is you should tell people what to do because
01:15:41
◼
►
you'll make lots of money that way, even if it all crashes and burns.
01:15:44
◼
►
You're really cheering me up here on you.
01:15:48
◼
►
I'm sorry, but this is why, you know what, this is why I wasn't optimistic about Musk
01:15:53
◼
►
This is why I didn't have what I used to have the same hope you did.
01:15:57
◼
►
Like this will shake things up because I'm like the direction you're shaking when you
01:16:02
◼
►
shake things up matters.
01:16:03
◼
►
And I'm like, I don't believe that he wants to solve the problem that Twitter was born
01:16:07
◼
►
And that's still my lens of like, why did you start doing this?
01:16:11
◼
►
And I'm like, if he had been skeptical of the other thing, because he is one of those
01:16:14
◼
►
people says you should make stuff.
01:16:15
◼
►
Cars are real.
01:16:16
◼
►
Rockets are real.
01:16:17
◼
►
You should make stuff.
01:16:19
◼
►
And then I'm like, okay, okay.
01:16:20
◼
►
But how are you approaching this?
01:16:23
◼
►
And it was not, I know where we're headed.
01:16:25
◼
►
This is the vision.
01:16:26
◼
►
This is the story.
01:16:28
◼
►
Which would have been what it looked like if this is the thing he cared about.
01:16:30
◼
►
Well, let me read a tweet from you.
01:16:33
◼
►
I think you tweeted it too, but I've got it on your Mastodon account in front of me.
01:16:36
◼
►
This is from April.
01:16:38
◼
►
Back in April of this year, you wrote people, this is an April.
01:16:42
◼
►
This year would be, I think after Musk announced that he wanted to buy Twitter.
01:16:49
◼
►
I think it was the day of the first conversation about it.
01:16:51
◼
►
There hadn't been anything.
01:16:52
◼
►
And there had been a couple of weeks before where he might invest in Twitter.
01:16:55
◼
►
They might put him on a board.
01:16:56
◼
►
He said, F you.
01:16:57
◼
►
We don't want you on the board.
01:16:59
◼
►
And then he was like, you know what?
01:17:01
◼
►
I'm just going to make an offer to buy you and take you public.
01:17:04
◼
►
And here is what you wrote in April.
01:17:06
◼
►
People are really not realizing how F-ing terrible.
01:17:10
◼
►
You wrote the real word.
01:17:11
◼
►
I'll just say F-ing in case people are trying.
01:17:14
◼
►
I swear enough on the fly on this podcast.
01:17:16
◼
►
But I'll try to keep this clean for people who listen to the...
01:17:20
◼
►
I was cursing.
01:17:21
◼
►
People are really not realizing how terrible the Musk era of Twitter is going to be.
01:17:27
◼
►
They see it as some amusing novelty when it's actually going to reveal how many places Twitter
01:17:32
◼
►
was actually making good choices because those will end.
01:17:35
◼
►
So, you know, being right points to you at least so far.
01:17:39
◼
►
But you know what?
01:17:41
◼
►
You know what actually inspired that was a couple of years ago, I'd had an interaction
01:17:48
◼
►
with one of the guys who hosts the Chapo Trap House podcast.
01:17:52
◼
►
And those guys at that time, I don't know how they feel now, but they really didn't like me.
01:17:56
◼
►
And it is one of those, like, you know, people being dicks to you on Twitter kind of things
01:18:02
◼
►
where I was like, Oh, this sucks.
01:18:03
◼
►
And then one of the guys, Felix reached out to me and he's like, Hey, you know folks at
01:18:08
◼
►
Twitter, right?
01:18:09
◼
►
And I was like, yeah.
01:18:09
◼
►
And he's like, we found these folks that are reporting kids in Saudi Arabia who are
01:18:18
◼
►
gay and reporting them to the authorities because it's illegal to be gay there.
01:18:22
◼
►
And they can be imprisoned and even sentenced to death.
01:18:25
◼
►
And, you know, it's something he's very fluent in and cares sincerely about.
01:18:29
◼
►
And he, you know, the fact that he reached out to somebody who he had been publicly dunking
01:18:33
◼
►
on for months is an indication of sincerity.
01:18:36
◼
►
And I was like, yeah, you know what?
01:18:37
◼
►
Like none of this Twitter beef means anything.
01:18:39
◼
►
These kids are in harm's way.
01:18:41
◼
►
And so I connected him to the right folks and, you know, kudos to him for raising the
01:18:45
◼
►
issue and getting it handled.
01:18:47
◼
►
And kudos to Del Harvey who used to be in charge of trust and safety at Twitter for
01:18:52
◼
►
doing the right thing on her.
01:18:53
◼
►
And this was based on these teens in Saudi Arabia, what they were doing on Twitter, either
01:18:58
◼
►
direct messages.
01:18:59
◼
►
So they were on Twitter.
01:19:00
◼
►
And I don't know the full circumstance because I don't read all of the relevant languages,
01:19:06
◼
►
but what was clear to me was they had not outed themselves.
01:19:12
◼
►
And that the people who were doxxing them as being gay had like real world visibility,
01:19:20
◼
►
like physical world visibility into who they were.
01:19:23
◼
►
And so knew the implications of what they were doing there.
01:19:25
◼
►
It could not be a more stark and obvious example of what these platforms can do and things
01:19:29
◼
►
that Silicon Valley insiders don't think about, which is, you know, real people's real lives.
01:19:37
◼
►
The example I always go to is the Facebook one, which is, you know, Amnesty International,
01:19:42
◼
►
which could not be more credible and respected globally, has said that Facebook played a
01:19:47
◼
►
central role in the enabling the Rohingya genocide in Myanmar because of its information
01:19:54
◼
►
And I know Rohingya people, right?
01:19:56
◼
►
This is not abstract to me.
01:19:57
◼
►
And this is like, you know, these can be my cousins.
01:20:00
◼
►
They look like my family members.
01:20:01
◼
►
And this is a thing that doesn't get talked about very much in the Musk conversation.
01:20:07
◼
►
Nobody said, what are you going to do?
01:20:09
◼
►
Because he said, you know, I'm about free speech and then one of his early policies,
01:20:12
◼
►
actually around this time that I wrote that message was, you know, anything that's legal
01:20:16
◼
►
to share is going to be legal on Twitter, right?
01:20:19
◼
►
Because that's what free speech means.
01:20:20
◼
►
And it is absolutely 100% legal to out a gay child underage in Saudi Arabia and lead them
01:20:31
◼
►
to the destruction of their life.
01:20:34
◼
►
That is a legal thing to do.
01:20:35
◼
►
And it is immoral.
01:20:39
◼
►
It's a terrific example because it's clearly not the right policy for Twitter.
01:20:44
◼
►
It's just such a crystal clear example.
01:20:46
◼
►
And it's also one that is very familiar to people who practice, like there's trust
01:20:49
◼
►
and safety organizations now as industry organizations, where people have this trade
01:20:54
◼
►
craft across many different platforms and learn from each other and practice how do
01:20:58
◼
►
you do this stuff and what are the concerns and what do you need to be aware of?
01:21:01
◼
►
And there are people that have been doing this for 20 plus years, you know, and, you
01:21:06
◼
►
know, that that's something where like you, you can become an expert in it.
01:21:10
◼
►
And in doing so you can save people's lives.
01:21:12
◼
►
And these are not people who were consulted or even considered in this transaction.
01:21:18
◼
►
And now they're all gone.
01:21:19
◼
►
All of them at Twitter, every person who had knowledge of this domain of problem is gone.
01:21:24
◼
►
And I didn't know that was going to happen in April, right?
01:21:28
◼
►
Like, but I knew that he wasn't asking about it.
01:21:31
◼
►
And that is exactly the sort of thing that I have a terrible, you know,
01:21:36
◼
►
in these long three weeks.
01:21:38
◼
►
And again, just to go back, I'll just, it's my domain of knowledge, but to go back to
01:21:46
◼
►
Steve Jobs and coming into Apple, he knew they needed to shake up.
01:21:49
◼
►
They, at the time, I think I just reread the article.
01:21:53
◼
►
I think Apple laid off 4,100 people at some point after the next reunification, you know,
01:21:58
◼
►
which is a lot of people, you know, substantial percentage of the whole company, a substantial
01:22:02
◼
►
percentage, but it was extremely measured, you know, and famously, I mean, this is not
01:22:10
◼
►
like, oh, that sounds like a good story in hindsight, but I'm sure it didn't work out
01:22:14
◼
►
But no, it really did work out that way where Jobs thought, I'm probably almost certainly
01:22:18
◼
►
going to have to lay off the entire hardware design wing of the company because they're
01:22:26
◼
►
hard, everything they make looks like shit.
01:22:28
◼
►
So obviously they all suck, but didn't just axe them upon taking CEO, went and met them
01:22:36
◼
►
and found a young designer who was leading them named Johnny Ive and saw that they had
01:22:42
◼
►
all sorts of wonderful ideas that the company just wasn't making and that there was an enormous
01:22:48
◼
►
amount of talent.
01:22:49
◼
►
And he also, famous Jobs also famously then said that he was extremely surprised and it
01:22:54
◼
►
gave him, once he got to know the company, how much software engineering talent was still
01:22:59
◼
►
there because he just assumed that all of the, Apple was in such trouble that surely
01:23:06
◼
►
none of the, there are no good software engineers left because they would have left.
01:23:10
◼
►
They already left, right?
01:23:11
◼
►
No, and it turned out they love the company and its goals and its ideals so much that
01:23:15
◼
►
they still were there and it was talent to be tapped.
01:23:18
◼
►
Right, they were just enduring shipping things that they were crappy.
01:23:22
◼
►
Right, and without, just as an outside observer, with the timeline of Twitter's layoffs since
01:23:31
◼
►
Musk took over, you don't have to be an insider to think that they laid people off willy-nilly,
01:23:43
◼
►
And there's reports even that they laid people off and then realized some of the people they
01:23:48
◼
►
laid off were actually essential and asked them back 24 hours later.
01:23:51
◼
►
I mean, I have a friend I've known for quite a while who had that experience.
01:23:56
◼
►
I don't know anybody firsthand, but I know I can confirm secondhand that yes, I know
01:24:01
◼
►
somebody secondhand who that story is actually true.
01:24:05
◼
►
It wasn't just one person, it was quite a few.
01:24:08
◼
►
That's not how you do layoffs, wisely, you know?
01:24:13
◼
►
Well, it's also just the inhumanity of it all.
01:24:15
◼
►
All of it was needlessly cruel.
01:24:16
◼
►
I mean, I think the same day that Twitter began its layoffs, they had layoffs at Stripe,
01:24:19
◼
►
the payment company.
01:24:21
◼
►
And Stripe is obviously not Twitter in a million ways.
01:24:25
◼
►
One, it's very behind the scenes, sort of technical, but two, it's actually much bigger
01:24:30
◼
►
business in terms of dollars.
01:24:32
◼
►
And it's always awful to people being laid off and to go through that experience.
01:24:41
◼
►
They were so thoughtful about it.
01:24:43
◼
►
I mean, they really articulated what mistake they'd made, that it was a mistake, that
01:24:47
◼
►
the leadership is the ones who are accountable for why this has to happen in the first place,
01:24:51
◼
►
but here's what we can do about it.
01:24:52
◼
►
They built alumni email addresses for people to be able to be reachable and be able to
01:24:57
◼
►
connect with one another because one of the most dehumanizing aspects of a layoff is you
01:25:02
◼
►
lose contact with your coworkers who were the people around you.
01:25:05
◼
►
All those things they sort of thought through, and I thought, you never want to have to do
01:25:10
◼
►
it, but if you are going to have to do it, here's how you can do it.
01:25:13
◼
►
And it was the same day.
01:25:15
◼
►
It was the same day.
01:25:16
◼
►
It was within the same 24 hours.
01:25:17
◼
►
And you can't make up the serendipity or the contrast.
01:25:23
◼
►
And it was stark too, because I also think, so Patrick and John Carlson, the brothers
01:25:28
◼
►
who founded Stripe, they're Irish.
01:25:30
◼
►
And I think a big part of this too is also the culture, right?
01:25:33
◼
►
They come from a culture where you're supposed to treat people with dignity at work.
01:25:39
◼
►
There's a limited number of hours you work and people are supposed to be paid and there's
01:25:42
◼
►
a social safety net and any manner of considerations is a very proud worker culture in Ireland.
01:25:49
◼
►
And so I think that informs their sense of obligation and sort of social responsibility
01:25:58
◼
►
I don't want to be too reductive.
01:25:59
◼
►
Obviously, it's also they made a good choice and their leaders make good choices all the
01:26:02
◼
►
way down, but that contrast sort of draws.
01:26:05
◼
►
There's no reason that these have to be different.
01:26:07
◼
►
There is no reason that these had to be so stark or contrast in terms of the humanity
01:26:12
◼
►
And this is why I say, I think one of the galvanizing forces for all this is that poisonous
01:26:18
◼
►
analog to owning the liberals, which is within the tech tycoon circles in that conference
01:26:27
◼
►
room with David Sachs and Jason Calcanis and all these folks that Musk has around him.
01:26:31
◼
►
This is how we show we're strong, which is the sort of classic thing that we can insecure
01:26:37
◼
►
We show we're strong by bullying these people who we have power over.
01:26:40
◼
►
Right, that doing layoffs in the most dehumanizing.
01:26:45
◼
►
I don't think there's any other word for it.
01:26:46
◼
►
And again, you can come up with a hypothetical science fiction scenario of the worst, but
01:26:52
◼
►
in practical real world terms, it's hard to imagine how Twitter could have done it in
01:26:57
◼
►
a more dehumanizing way.
01:26:59
◼
►
You know, with emails going out at midnight that said, here's what you do.
01:27:04
◼
►
You check your email at eight in the morning and it's either going to find out if you got
01:27:08
◼
►
a job still.
01:27:09
◼
►
Yeah, it's just I mean, I would even come up with an idea like that.
01:27:16
◼
►
I mean, it's and what you know, how what was the rush?
01:27:22
◼
►
The rush wasn't the however bad Twitter's finances are and they're not good.
01:27:30
◼
►
It's famously one of the problems is overall in the history of the company, they're unprofitable.
01:27:35
◼
►
And I do think they're bloated.
01:27:36
◼
►
I've said this, you know, I'm sure they're quite bloated.
01:27:40
◼
►
You know, the layoffs were the right move, but there was no reason to do it on 12 hours
01:27:47
◼
►
You know, it's just not even close, right?
01:27:50
◼
►
It's not even worth perseverating on the point here on the podcast.
01:27:54
◼
►
And other than to point out the point you made, which is that the cruelty of it was the point,
01:28:00
◼
►
you know, that that doing it in this fashion wasn't a happenstance or oh, they didn't even
01:28:07
◼
►
it didn't really occur to them that this is a sort of cruel, cruel way of doing it.
01:28:15
◼
►
Well, and it's a performative cruelty for their peers, right?
01:28:18
◼
►
This is this thing that they're sort of I think we're going to see one up some ship on this.
01:28:23
◼
►
I think the others in that cohort are going to do sort of similarly depraved things, you know,
01:28:28
◼
►
in the months and years to come because that standards now been set.
01:28:32
◼
►
He's being cheered on by his fanboys for this.
01:28:35
◼
►
Like, let's keep in mind.
01:28:36
◼
►
It's not like people's reaction to this was the human and, you know, rational thing where
01:28:41
◼
►
you sort of say, gosh, these are people with lives and families.
01:28:45
◼
►
And why are you acting this way?
01:28:46
◼
►
Like his fans are like that shows them.
01:28:49
◼
►
This is us getting back at, I don't know, woke culture or whatever their argument is.
01:28:53
◼
►
And I guess, you know, I did not see this coming.
01:28:57
◼
►
I, you know, I'm not a David Sachs fan.
01:29:00
◼
►
I don't know him that well, but I know of him, you know, and I know that he was close to Musk,
01:29:04
◼
►
but I really did not expect David Sachs to be at Twitter headquarters Friday night, you know,
01:29:10
◼
►
interviewing engineering managers and making a list of, yeah, that guy, you know, seems okay.
01:29:19
◼
►
She doesn't just get rid of her.
01:29:21
◼
►
You know, I did not expect him to be playing a role like that.
01:29:25
◼
►
I did not expect layup, massive layoffs to happen within a week.
01:29:29
◼
►
Wait, obviously nobody could do that within a week, right?
01:29:32
◼
►
No, no, you can't.
01:29:33
◼
►
And it's the whole point.
01:29:34
◼
►
How else do you find out that there's a Johnny Ive in the design department
01:29:38
◼
►
other than taking your time?
01:29:39
◼
►
There's the right pace.
01:29:41
◼
►
It's not, oh, we have all the time in the world.
01:29:43
◼
►
You know, urgency is different than what's urgency is okay.
01:29:52
◼
►
Acting as though the building is on fire is not when it, when it's not.
01:29:55
◼
►
I just didn't see it coming.
01:29:59
◼
►
And I think I put too much faith in the fact that he obviously knows,
01:30:05
◼
►
Musk knows what it's like to lead very large companies that need
01:30:11
◼
►
very talented people working for them to succeed, right?
01:30:17
◼
►
There is no way to create a rocket ship that works, let alone to innovate
01:30:24
◼
►
and have a rocket ship that can go up and then come back down and land on a raft,
01:30:29
◼
►
as opposed to going, you know, and again, you make breakthroughs like that.
01:30:32
◼
►
I forget what you were talking about earlier on the show where we look back
01:30:36
◼
►
and, you know, years and laugh, but in hindsight, it's crazy that the way
01:30:41
◼
►
that we've been putting things into satellites, into space for 50 years
01:30:46
◼
►
involves massively expensive rockets, just ending up in the bottom of the
01:30:50
◼
►
Pacific or Atlantic oceans, you know?
01:30:52
◼
►
That's that's slightly wasteful.
01:30:54
◼
►
That's that's a high five.
01:30:56
◼
►
That's that's the team mission.
01:30:57
◼
►
That's the victory.
01:30:58
◼
►
Mission control is high fiving each other.
01:31:00
◼
►
You know, it's Miller time, you know, celebrate.
01:31:02
◼
►
It was a successful launch.
01:31:03
◼
►
We just dropped a 50 missile in the ocean.
01:31:09
◼
►
You make breakthroughs like that by acquiring and holding talented people.
01:31:19
◼
►
So what I'll give is that people, people talk about coders, right?
01:31:22
◼
►
Or programmers.
01:31:23
◼
►
Are they talking about one?
01:31:24
◼
►
I think there's a, again, amongst the bubble that he's in and the sort of
01:31:28
◼
►
most extreme of right wing media.
01:31:30
◼
►
I think there's this perception of like, Twitter was like 90% content moderators
01:31:34
◼
►
just trying to shut down anybody saying anything nice about Republicans.
01:31:38
◼
►
You know, millions of sort of this weird, distorted thing.
01:31:40
◼
►
And it's like, it's mostly a bunch of coders.
01:31:41
◼
►
Like it's, it's, it's a technology company, but also, you know, you'll know
01:31:46
◼
►
what this has been, maybe not everybody else to the, the SRS systems, reliability
01:31:50
◼
►
engineers, this is a very specific discipline within a large tech companies,
01:31:56
◼
►
but it is, you know, the people, what it sounds like it's about reliability.
01:32:00
◼
►
It's making sure that these, these systems that the very many complicated
01:32:04
◼
►
systems that, that run these modern internet platforms keep running.
01:32:09
◼
►
And it's it's a extremely demanding, extremely technical practice and very
01:32:18
◼
►
frequently, you know, relies on being on call like just like doctors are, right?
01:32:22
◼
►
It's like, if this thing blows up, you got to come in and fix it.
01:32:24
◼
►
And and Twitter has arguably some, some of the best SRS who have ever done this
01:32:31
◼
►
work anywhere.
01:32:32
◼
►
You know, you put them up against Google, you put them up against, you know,
01:32:35
◼
►
Facebook, anybody you want to put up there and keep in mind, Google and Facebook
01:32:39
◼
►
are much, much larger than Twitter.
01:32:41
◼
►
As much as attention as Twitter gets, it is nowhere near in the same league as
01:32:45
◼
►
the trillion dollar companies like Amazon and Google.
01:32:47
◼
►
And yet some of the best SRS who've ever done the work have been at Twitter
01:32:53
◼
►
historically.
01:32:53
◼
►
And it's because of the challenge, because it is that hard to be the real
01:32:58
◼
►
time information engine for the world.
01:33:01
◼
►
And and that group being decimated, like I can obviously articulate the story
01:33:08
◼
►
around, you know, the content moderators.
01:33:09
◼
►
We can all understand that, but this is the kind of thing where you have, you
01:33:13
◼
►
have the rocket scientists, right?
01:33:15
◼
►
You have the people who can do this unique task in the world in a way better
01:33:18
◼
►
than anybody else has done it to the point where all the other platforms are
01:33:21
◼
►
leaning on their technologies that they invent.
01:33:24
◼
►
They're using the same architecture, you know, and those folks are all gone or
01:33:29
◼
►
worse willy nilly.
01:33:31
◼
►
People are feeling like the guy to the left of me and the person to the right
01:33:34
◼
►
of me both got picked off and I'm still here and I don't know why I survived,
01:33:37
◼
►
which is a lot of people's feeling.
01:33:39
◼
►
It's so destabilizing.
01:33:42
◼
►
And that's what I honestly find surprising given that, you know, that Musk
01:33:48
◼
►
didn't, he's not coming from, I realized that Tesla is, they're not similar to
01:33:55
◼
►
Twitter and their problems, but they're similar in the way that they need to,
01:33:59
◼
►
like I said, acquire and hold on to talent.
01:34:01
◼
►
Why in the world given his leadership in three weeks would anybody of talent take
01:34:09
◼
►
a job at Twitter going forward?
01:34:12
◼
►
I mean, it's, I mean, SREs are leaving Tesla because of this, like this is the
01:34:16
◼
►
thing is like, it is a community that exists beyond one company and they all
01:34:20
◼
►
talk and, and, and, and you go into that practice because you value stability.
01:34:26
◼
►
That is your job.
01:34:28
◼
►
The thing you were doing there, you're sacrificing your nights and weekends for
01:34:31
◼
►
and missing out on movies with your kids for is because you think it's important
01:34:34
◼
►
to offer stability to the world and the technology that they use.
01:34:37
◼
►
And there is nothing less stable than this.
01:34:41
◼
►
Like it could not be a more perfect way to undermine their values at a human
01:34:45
◼
►
level, their sense of purpose in the world.
01:34:47
◼
►
And as you alluded to earlier to demand personal fealty from engineers.
01:34:54
◼
►
I mean, again, it's not a way to me, demanding personal fealty is no way to
01:34:58
◼
►
lead any group, anything.
01:35:00
◼
►
It's always a sickness, but in this case, it's the particular worst sickness you
01:35:04
◼
►
could possibly have.
01:35:05
◼
►
And I've often said this, I have many friends.
01:35:07
◼
►
I know you do too.
01:35:08
◼
►
I'm just, and I'm sure most of the, many of the people listening are engineers.
01:35:12
◼
►
And certainly almost everybody who listens to my show knows software
01:35:16
◼
►
engineers or hardware engineers.
01:35:17
◼
►
I've always thought engineers are among, are the most interesting.
01:35:22
◼
►
If you just, if that's all I know about you is that you're an engineer of some
01:35:25
◼
►
sort, then there's a much higher, way higher chance than a random person that
01:35:33
◼
►
I would enjoy talking about politics with you, whether we agree or disagree,
01:35:38
◼
►
whether you have voted Republican almost every time for your life.
01:35:43
◼
►
And I've voted Democrat most of the time in my life.
01:35:46
◼
►
I bet we could have a really interesting decision or discussion about the
01:35:50
◼
►
differences because the engineering mindset is to look at it analytically and
01:35:56
◼
►
rationally and talk about actual problems and actual solutions and to try to try
01:36:02
◼
►
actively to take the emotion out of it.
01:36:06
◼
►
And politics famously, it's, you know, nobody can completely detach emotion from
01:36:10
◼
►
it, but you can try.
01:36:12
◼
►
And that's what can give an interesting discussion between people who disagree
01:36:17
◼
►
and probably will not come to agreement simply by having the discussion.
01:36:21
◼
►
But that's the, that mindset is exactly the sort of thing that, you know, click
01:36:25
◼
►
this link to say you agree that you're going to, you're going to go totally
01:36:30
◼
►
I mean, I'm not as offended by his memo that he sent out last night as some, some
01:36:35
◼
►
people are totally outraged.
01:36:36
◼
►
I see some of what he's saying there.
01:36:38
◼
►
I certainly wouldn't have used the words that he used.
01:36:41
◼
►
I think calling it going, I don't know how you could.
01:36:46
◼
►
What's the show on HBO, Silicon Valley, right?
01:36:50
◼
►
They, they mock, they mock Silicon Valley culture.
01:36:53
◼
►
If I were in the writers' room.
01:36:57
◼
►
This is more extreme than any parody.
01:36:59
◼
►
If I were in the writers' room and the episode had the Elon Musk thinly veiled
01:37:04
◼
►
Callen character writing an email saying that their culture was going to be,
01:37:09
◼
►
quote, totally hardcore.
01:37:10
◼
►
I would say that's, that's too much.
01:37:13
◼
►
We, you know, I get it.
01:37:15
◼
►
I mean, that's the other thing too, that I think is really important in all this
01:37:18
◼
►
It's so the, what more personifies the tech bro attitude, the guy's got no taste,
01:37:24
◼
►
Like this is this thing.
01:37:25
◼
►
It's like, this is corny.
01:37:27
◼
►
This is embarrassing.
01:37:28
◼
►
That's an embarrassing thing to put in the subject's line of an email who talks
01:37:32
◼
►
like that in 2022.
01:37:34
◼
►
That's boomer behavior.
01:37:35
◼
►
Why are you doing that?
01:37:36
◼
►
Inspiring the whole company to that we, we're, you know, we need to build Twitter
01:37:43
◼
►
We, the company is not in good shape.
01:37:45
◼
►
You know, we've had to let go of a lot of people.
01:37:48
◼
►
So now we're, there's fewer of us than there were.
01:37:51
◼
►
We need to work harder than we've been working to build this thing.
01:37:56
◼
►
There you go.
01:37:56
◼
►
There, you know, I mean, I mean, the other thing is you would do that first,
01:38:00
◼
►
That's not the thing you would do after chaos for a month.
01:38:03
◼
►
You can, you know, saying we need to work harder and, and come up with better
01:38:08
◼
►
ideas and we need to do a better job of execution and ship new features faster.
01:38:13
◼
►
You could say that.
01:38:14
◼
►
And that's the CEO.
01:38:16
◼
►
And the CEO in the industry is saying that right now.
01:38:18
◼
►
That's the CEO as the coach of the team, inspiring the team to, to play at the
01:38:23
◼
►
highest level that they're capable of.
01:38:25
◼
►
But it's, we got to be totally hardcore.
01:38:29
◼
►
It's ridiculous.
01:38:30
◼
►
I also want to, I want to put out something.
01:38:31
◼
►
So as we're recording this, I'm getting ready tomorrow.
01:38:34
◼
►
I'm going to be at this.
01:38:35
◼
►
This is going to be like the most political episode you've ever had.
01:38:38
◼
►
I'm at this Obama Foundation, a democracy forum.
01:38:41
◼
►
And they're, you know, sort of wrangling with all the different things that are
01:38:43
◼
►
threatening democracy around the world.
01:38:45
◼
►
No big topic there.
01:38:46
◼
►
And we have conversation about, you know, misinformation, disinformation, media
01:38:51
◼
►
manipulation, all these sort of related topics, but obviously Twitter is a huge
01:38:54
◼
►
part of that conversation.
01:38:55
◼
►
And there's an interesting thing where like Obama had done a speech at Stanford
01:39:00
◼
►
in the spring of this year.
01:39:01
◼
►
And it got, you know, I got a little bit of coverage, not actually that much
01:39:05
◼
►
because it's sort of, you know, I think people feel like they already know he's
01:39:08
◼
►
going to say.
01:39:09
◼
►
And it was in his way, you know, very professorial and even handed and, you
01:39:15
◼
►
know, like these are things that are not entirely compliments, but like, it's
01:39:18
◼
►
He did what he does and he's a great speaker.
01:39:20
◼
►
But in there, there was a really interesting section that jumped out to me,
01:39:25
◼
►
which was he talked about, you know, everybody's focused on the algorithms
01:39:29
◼
►
and what gets, you know, amplified and whether they're being fair to everybody.
01:39:33
◼
►
But he's like, it's a market failure that we care this much about any one
01:39:37
◼
►
platform, whether it's Twitter or anything else.
01:39:40
◼
►
And I think it was right after Musk had talked about, you know, started saber
01:39:43
◼
►
rattling around Twitter.
01:39:44
◼
►
And it was a really astute analysis or is a really sharp point, which is the fact
01:39:51
◼
►
that we care about any one of these platforms means the market isn't
01:39:54
◼
►
competitive and that we're not inventing enough new ways to communicate and
01:39:58
◼
►
connect and that we don't have enough, you know, he did not his, those were kind
01:40:01
◼
►
of his words of the party.
01:40:02
◼
►
He didn't say it's like what I would articulate open protocols, open standards,
01:40:05
◼
►
interoperability, right?
01:40:06
◼
►
Like, like nobody feels like beholden to their email provider.
01:40:10
◼
►
And it was really stunning because I was like, it one it's true.
01:40:16
◼
►
It's absolutely correct diagnosis, right?
01:40:18
◼
►
Like it shouldn't matter this much if Twitter gets broken.
01:40:21
◼
►
You know what I mean?
01:40:22
◼
►
Like it actually is a failure of the ecosystem that there isn't some other
01:40:26
◼
►
player and, you know, in competitive markets, like it is, it has been
01:40:30
◼
►
absolutely phenomenal for the iPhone that Android is such a strong ecosystem
01:40:35
◼
►
and so innovative, right?
01:40:36
◼
►
Like that's a great thing.
01:40:37
◼
►
That is a competitive, fiercely competitive market market.
01:40:40
◼
►
Even if there's a little bit of unfair play by the two big players who run it,
01:40:44
◼
►
But like it's inarguably competitive and Twitter does not have any direct
01:40:49
◼
►
competitors, right?
01:40:49
◼
►
Facebook is not, nobody said I'm fed up with Twitter.
01:40:52
◼
►
I'm going to go to Facebook.
01:40:53
◼
►
Not one person, right?
01:40:54
◼
►
Even though everybody has a Facebook account, that's telling these are not.
01:40:57
◼
►
The closest thing they have to a direct competitor would be Instagram because
01:41:01
◼
►
the basic paradigm is sort of similar where it's you, but nobody uses
01:41:05
◼
►
in the same way.
01:41:05
◼
►
Well, they are socially and culturally right, right.
01:41:07
◼
►
And because of Instagram's design and again, I could go on and on about it,
01:41:13
◼
►
but it, it, it really does matter what you started ads.
01:41:17
◼
►
Even when you started, you know, when Instagram started as a, you know,
01:41:20
◼
►
three, four, five people and Twitter was, you know, just a weird side project
01:41:26
◼
►
of Odeo and there were only a half a dozen people working on it.
01:41:30
◼
►
But the basic idea that little kernel that grows into this massive billion
01:41:35
◼
►
user thing that Instagram has, I know Twitter only has 200 million users or
01:41:40
◼
►
whatever it, that matters.
01:41:42
◼
►
It was, but yeah, you're right.
01:41:44
◼
►
There are, there's no, there, there is no direct competitor, but that's also
01:41:47
◼
►
true of Instagram too, right?
01:41:48
◼
►
We could do a whole podcast episode about the, the defacement of Instagram
01:41:52
◼
►
over the last few years by Facebook.
01:41:54
◼
►
I don't recognize, I don't use Instagram very much.
01:41:56
◼
►
I go in like maybe every couple of months.
01:41:58
◼
►
It's never the same twice and it is never what I think it is.
01:42:01
◼
►
It's it, you know, and again, there is no real competitor, you know, you know,
01:42:06
◼
►
I've, I've moved to glass and I had the founders of glass on the podcast a
01:42:09
◼
►
couple months ago, but they, they don't describe themselves as a competitor to
01:42:13
◼
►
No, they're doing a different thing that happens to be photos, right?
01:42:15
◼
►
I actually have been really heartened by like seeing I've been seeing flicker
01:42:20
◼
►
a lot lately since this sort of chaos.
01:42:22
◼
►
And, and with the, the, the NASA launch of Artemis talking about, you know,
01:42:27
◼
►
innovation and competition.
01:42:28
◼
►
They're the official NASA account photos are on flicker because flicker has got
01:42:32
◼
►
this, you know, the flicker foundation where they're sort of preserving
01:42:35
◼
►
historical photos over time.
01:42:37
◼
►
And it was just such an interesting thing where I was like, look at that 20
01:42:40
◼
►
years in, this is the place that, you know, our, our preeminent space agency
01:42:46
◼
►
finds is a good home.
01:42:47
◼
►
But going back to this point about the competition, right?
01:42:50
◼
►
Like, that was a, that was a really key point that I think got lost in his
01:42:55
◼
►
co in Obama's conversation, but also what was telling was the reaction on Twitter
01:43:00
◼
►
from Marc Andreessen, who is as powerful a figure as the tech industry has, was
01:43:06
◼
►
Obama's telling you to shut up.
01:43:08
◼
►
It's literally what he said, right?
01:43:10
◼
►
And again, think of the contrast of a generation ago, venture capitalists
01:43:15
◼
►
would say, we want robust competitive markets.
01:43:17
◼
►
We'd like to fund the next Twitter.
01:43:19
◼
►
If you've got a competitor Obama's right, build that competitor with us, right?
01:43:24
◼
►
We need more competitive markets.
01:43:25
◼
►
Who's the, who's the radical upstart.
01:43:27
◼
►
This is what Silicon Valley's narrative was supposed to be.
01:43:29
◼
►
We, we, we are disruptors.
01:43:31
◼
►
We challenge the status quo.
01:43:33
◼
►
We make radical things.
01:43:34
◼
►
We think different.
01:43:35
◼
►
That's what we are.
01:43:37
◼
►
And instead he hears somebody saying at Stanford, right?
01:43:42
◼
►
Where Google and Yahoo and all these things come from at Stanford.
01:43:45
◼
►
We need to be more competitive and have more dynamic markets and invent new
01:43:50
◼
►
And he lies and says, this guy's telling you to shut up.
01:43:54
◼
►
And that is not how it used to go.
01:43:57
◼
►
That's just different.
01:43:57
◼
►
And I think that change is so stark and so obvious that like, and it's hard
01:44:02
◼
►
because like, I think people process these things as inherently political.
01:44:05
◼
►
As soon as you hear Obama's name, you think, Oh, this is a political statement.
01:44:07
◼
►
And it's like, it is not like, I am a very boring middle-aged dad who has been a
01:44:13
◼
►
I'm not a radical person structurally in what I am in the world.
01:44:17
◼
►
And yet I'm like, I like that story that I should be able to be an entrepreneur
01:44:21
◼
►
and be competitive in technology.
01:44:23
◼
►
And the person who's telling me I don't is the guy who wrote a political tract
01:44:26
◼
►
and said, we will funnel billions of dollars to anybody who builds in compliance
01:44:30
◼
►
with our political tract.
01:44:31
◼
►
And that guy is not Obama.
01:44:33
◼
►
That guy's Teresa.
01:44:34
◼
►
All right, let me take one last break here.
01:44:36
◼
►
Thank our third and final sponsor of the show.
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01:46:40
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How bad do you think it is at Twitter?
01:46:45
◼
►
Do you think it's the people I talked to every single person is leaving.
01:46:49
◼
►
There's not one person I know.
01:46:50
◼
►
And I know a lot of people at Twitter.
01:46:52
◼
►
Well, I used to know a lot of people at Twitter.
01:46:54
◼
►
Now I know a handful.
01:46:54
◼
►
There's not one who is saying I'm staying.
01:46:58
◼
►
And it's funny because even there's people, this is a really interesting thing.
01:47:03
◼
►
I know a good number of people there who are like, this is my job.
01:47:05
◼
►
This is what I do.
01:47:06
◼
►
A lot of them had stints at other tech companies, right?
01:47:10
◼
►
So they worked at Google or they worked at Microsoft or something.
01:47:12
◼
►
And they're like, this is my stint at Twitter.
01:47:15
◼
►
And they were not like, I'm somebody who's like very politically opinionated and has
01:47:20
◼
►
a point of view and like a very mission driven around when it gets my job.
01:47:23
◼
►
It's what I do.
01:47:24
◼
►
They have been radicalized by this.
01:47:27
◼
►
Like they have come out and been like, what they say, because they know me.
01:47:31
◼
►
They're like, I, the, all this stuff you've been ranting about all these years.
01:47:34
◼
►
Now I get it.
01:47:35
◼
►
Like there wasn't some opt out.
01:47:37
◼
►
There wasn't some way to like, not think about what is the political agenda of these
01:47:41
◼
►
guys or what are they saying to each other?
01:47:42
◼
►
Cause like I used to tune all that stuff out.
01:47:43
◼
►
Who cares what somebody says about Elon Musk?
01:47:45
◼
►
Like I just do my job and I'm fine.
01:47:46
◼
►
And and in every case, what galvanized them and what radicalized them is cruelty to their
01:47:56
◼
►
Like there's nothing more effective at making people suddenly have a really strong motivator
01:48:04
◼
►
about what they want to see in the world.
01:48:05
◼
►
Then them seeing good people harmed, you know, and, and that's really, really consistently.
01:48:10
◼
►
And I'm sure you probably hear the same from people.
01:48:12
◼
►
Talk to you.
01:48:14
◼
►
They're like a guest where they're like, you know, I'll be okay.
01:48:15
◼
►
I'll figure it out.
01:48:15
◼
►
But I cannot believe my, you know, what I hear is like my pregnant coworker is in, you
01:48:21
◼
►
know, disarray.
01:48:22
◼
►
Like they don't know if they're, they're going to be able to hold it together.
01:48:24
◼
►
I hear a lot from, you know, being of Indian descent, a lot of Indian workers who are here
01:48:30
◼
►
on visas and their being in America is contingent on them having a job and their job is into
01:48:37
◼
►
And they don't know.
01:48:38
◼
►
They said they're like, I don't know what's going to happen day to day.
01:48:42
◼
►
And in many cases, their family back home in India is dependent on them sending money home
01:48:46
◼
►
And so the idea of like your entire, an immigration is a brutal process.
01:48:51
◼
►
It's a terrifying process.
01:48:53
◼
►
And the idea of all that being put at risk, even though you did your job, even though
01:48:58
◼
►
you have, in some cases, a skillset that they say they want.
01:49:01
◼
►
Well, it's just unfathomable.
01:49:04
◼
►
It says a lot too, that we're obviously, I mean,
01:49:07
◼
►
I'm not Warren Buffett here giving, you know, amazing insight into the market, but we're
01:49:13
◼
►
obviously in a moment where the entire industry is tightening, right?
01:49:18
◼
►
Yeah, for sure.
01:49:19
◼
►
It's a button down moment.
01:49:21
◼
►
Successful companies are laying people off.
01:49:24
◼
►
Stripe is a very successful company and they had a layoff.
01:49:28
◼
►
And they're being cautious.
01:49:28
◼
►
I know Facebook has had a bad couple of years, but they're still very profitable.
01:49:34
◼
►
They laid off 11,000 people, which is more than all of Twitter, all of Twitter, you know,
01:49:40
◼
►
and Facebook laid off 11,000 people.
01:49:43
◼
►
And I mean, Amazon just made a show of 10,000 people a lot of, and it's not like, you know,
01:49:49
◼
►
although in fairness, Amazon will turn 10,000 people in that time period anyway.
01:49:53
◼
►
So they might just be taking credit for what was going to happen.
01:49:55
◼
►
Maybe, but it sounds like some of the people at Amazon are in the product division.
01:50:01
◼
►
Like they're going to sort of get out of the business of making a bunch of their own.
01:50:06
◼
►
I don't think they're going to entirely abandon it, but I think that we're going to see fewer,
01:50:10
◼
►
you know, fire, whatever, or Alexa devices.
01:50:16
◼
►
Hopefully I didn't set off anybody's device by saying it.
01:50:19
◼
►
Do you know there's engineering tightening going on there, but yeah, the bottom line
01:50:26
◼
►
though is it is not.
01:50:28
◼
►
If you didn't get laid off at Twitter, if you were still there and you're choosing to
01:50:33
◼
►
leave on your own, you're doing it a time when it's probably the hardest it's been in five
01:50:39
◼
►
years or will be in the foreseeable future to find another job because the places that
01:50:46
◼
►
Yeah, this is a tough moment.
01:50:47
◼
►
Apple is not laying anybody off, but made a show of mentioning on their quarterly call
01:50:54
◼
►
last week or 10 days ago that they are instituting an effective hiring freeze, so they're not
01:51:00
◼
►
Yeah, everybody's either frozen or going slow or whatever, at the best case.
01:51:04
◼
►
Whereas, I don't even just a year or two ago really, or certainly for a while the industry
01:51:11
◼
►
was in a hiring craze, right?
01:51:13
◼
►
And if you had the talent and even better, a resume that had a couple of good, well-known
01:51:24
◼
►
companies on it, the ability to jump ship and go from Twitter and land a new job at Google
01:51:30
◼
►
or something like that.
01:51:31
◼
►
Right, right, you can just sort of switch gears pretty easily in most technical roles.
01:51:35
◼
►
Whereas now it's the opposite.
01:51:37
◼
►
It is probably one of the worst times we'll see, hopefully, to do that.
01:51:41
◼
►
Nobody would do that lightly.
01:51:43
◼
►
And I do think that's the part that I find.
01:51:46
◼
►
So I just did not-
01:51:48
◼
►
I don't like Elon Musk.
01:51:50
◼
►
I'm not a fan.
01:51:51
◼
►
I never followed his Twitter.
01:51:53
◼
►
I think his jokes are stupid.
01:51:54
◼
►
The guy's bad at Twitter, which I think should be relevant, but that's a side point.
01:52:01
◼
►
I mean, we're talking about thousands of people going through duress, but also, guy's a shitty
01:52:05
◼
►
Sorry, I'm like, you know,
01:52:10
◼
►
But I really do think, I think you agree.
01:52:12
◼
►
I mean, this is-
01:52:13
◼
►
I'm actually stepping on your toes here, because this is your job.
01:52:16
◼
►
I don't have employees, but this is literally your job.
01:52:18
◼
►
I think you will agree with me wholeheartedly that for any company in tech, the single most
01:52:25
◼
►
important thing is acquiring and holding talent.
01:52:31
◼
►
Yeah, it's inarguable.
01:52:33
◼
►
It's the hardest thing.
01:52:34
◼
►
It's the hardest thing.
01:52:35
◼
►
And also, in a great way, tech workers historically have been amongst the most empowered.
01:52:42
◼
►
Coders have been amongst the most empowered workers of recent years in a great way because
01:52:47
◼
►
they have this valuable set of skills, and there is such demand, and they're starting
01:52:52
◼
►
to seize that power, which I think is incredible.
01:52:54
◼
►
But this is that-
01:52:55
◼
►
I think this is also part of it, is that amongst Musk and his cohort of these insiders that
01:53:02
◼
►
I keep talking about, they really want to crush that worker power.
01:53:06
◼
►
They really want to crush that sense of solidarity and organizing that's happening everywhere.
01:53:11
◼
►
And so this is setting an example of like, if this is the, what they would say, quote
01:53:16
◼
►
unquote, "wokest workforce," then we have to crush them the most and set this tone that
01:53:22
◼
►
these people can-
01:53:23
◼
►
And I do think-
01:53:25
◼
►
Well, I mean, I think actually in the fullness of time, there will be nothing that more galvanizes
01:53:31
◼
►
the union movement in the tech industry than Elon Musk's mismanagement of Twitter.
01:53:36
◼
►
It could have that effect.
01:53:40
◼
►
I think that in our field, I think what we're seeing with the people who remain at Twitter
01:53:46
◼
►
leaving on their own, that you don't need a union to organize.
01:53:50
◼
►
This isn't me arguing against a tech company like Twitter unionizing the workforce, but
01:53:57
◼
►
I'm just saying part of it-
01:54:00
◼
►
Well, I think it's for everybody that can't do it, right?
01:54:01
◼
►
Because part of it is some of the groups that he targeted most, like content moderation
01:54:08
◼
►
and some of the human rights groups and all that stuff that were inside the organization.
01:54:12
◼
►
None of those are coders, so they don't have that same sort of power.
01:54:16
◼
►
But they do have the ability.
01:54:17
◼
►
But the one thing that's different in today's world, and especially the company like Twitter
01:54:21
◼
►
that is a communication company, people know how to talk to each other, right?
01:54:26
◼
►
That people within Twitter are communicating and they can organize in an ad hoc fashion
01:54:32
◼
►
in a way that wasn't possible generations ago, right?
01:54:38
◼
►
The only way that people who worked at General Motors could organize together on the factory
01:54:42
◼
►
floor was through an official organization like a union.
01:54:45
◼
►
There wasn't a Slack that they could talk to each other on.
01:54:50
◼
►
Well, yeah, except, well, as we've seen with Twitter, right?
01:54:52
◼
►
Slack is a tool that's owned and controlled by the company, and therefore they can monitor
01:54:57
◼
►
and surveil and fire you for what you say in Slack.
01:54:59
◼
►
And it's there.
01:55:00
◼
►
The other thing is just legal protections, right?
01:55:02
◼
►
Like we have the NLRB, we have labor laws, the API, for lack of a less technical analogy,
01:55:10
◼
►
the API for accessing those protections to labor is organized.
01:55:14
◼
►
And so I think, you know, I'm agnostic as to like the specific implications.
01:55:19
◼
►
Like I look, I think it's telling, for example, the Amazon union in Staten Island is an independent
01:55:24
◼
►
It's not affiliated with any, it's not like SEIU or whatever.
01:55:27
◼
►
It's like an independent org that, you know, the workers put together.
01:55:31
◼
►
And I think that that's a really sensible and modern and dynamic way to do it.
01:55:37
◼
►
And so that makes sense.
01:55:37
◼
►
And again, that's a good example where like the myth of Silicon Valley that I grew up
01:55:43
◼
►
on would have been like, oh, you independently organized major and institution, and were
01:55:47
◼
►
able to transform one of the biggest incumbent companies in the world by doing so?
01:55:51
◼
►
Like that's disruptive.
01:55:52
◼
►
That's great.
01:55:53
◼
►
But that's not the reaction to Chris Smalls and the team in Staten Island of like, wow,
01:55:58
◼
►
look at what technical innovators you are, you know, Bezos is like, we have to crush
01:56:02
◼
►
you under our heel or I guess a chassis.
01:56:04
◼
►
And sort of similarly, I think of this as like, I don't, I'm agnostic as to what structure
01:56:08
◼
►
it takes at Twitter, but I think the key takeaway people are going to have is we got to stick
01:56:13
◼
►
together because they will try and pick us off and wear us down if we don't.
01:56:17
◼
►
I'm just flabbergasted at how obviously stupid it is, you know, and product decisions
01:56:24
◼
►
can be reversed.
01:56:25
◼
►
So I think his whole, the whole, you mentioned the whole blue check mark thing and being
01:56:30
◼
►
worried about it and taking that.
01:56:33
◼
►
Even giving a shit about it.
01:56:34
◼
►
It's such a corny thing to care about.
01:56:36
◼
►
It really is.
01:56:38
◼
►
I always thought, I mean, I've heard people's, you know, call, they talk about people who
01:56:41
◼
►
have them being the blue checks and I think it's so silly and I don't, I have one because,
01:56:48
◼
►
you know, I write the site and, you know, I got mine automatically after Matt Honan was
01:56:53
◼
►
hacked a couple of years ago and they just found all the people who were like Matt Honan
01:56:57
◼
►
and I, you know, I fit that profile and they gave us, they verified us so that our accounts
01:57:02
◼
►
couldn't be hijacked because they realize, oh, people, you know, of my profile might
01:57:06
◼
►
be of, you know, it'd be a juicy targeted.
01:57:09
◼
►
It would be a juicy target to take my Twitter account, even if you only have it for six
01:57:13
◼
►
hours and tweet a bunch of crypto nonsense or whatever the scam of the day is.
01:57:17
◼
►
But you can make a bad decision, a product decision, and then you can reverse it.
01:57:23
◼
►
And that is the sort of thing that I actually think is what had had stagnated Twitter.
01:57:32
◼
►
You know, their fear of making decisions, you know, like the years they spent talking
01:57:37
◼
►
about an edit button for editing a tweet, you know, they launch it.
01:57:44
◼
►
They should have launched it years ago and then if problems showed up with it, oh, well,
01:57:48
◼
►
then change it.
01:57:49
◼
►
You know, you can always take it back.
01:57:51
◼
►
You can try things, try things if they don't work.
01:57:54
◼
►
So here's a, here's a counter example.
01:57:55
◼
►
They had fleets, which was not a wild success, but they built a platform, it is what it is.
01:57:59
◼
►
And then within Silicon Valley and again, it sort of interests in Horowitz cohort, they
01:58:06
◼
►
got obsessed with Clubhouse.
01:58:07
◼
►
We're all going to Clubhouse.
01:58:08
◼
►
We'll soon start with a big, big hype bubble for a while, especially the Web3 folks.
01:58:12
◼
►
And Twitter pivoted really quickly and built spaces and killed that category.
01:58:20
◼
►
Like this still exists.
01:58:21
◼
►
People do spaces.
01:58:22
◼
►
I like a lot of them that I join in.
01:58:23
◼
►
It's kind of like live podcasts kind of feel to it.
01:58:26
◼
►
But even if it's not a huge product, absolutely, they rip the market out of the hands of Clubhouse.
01:58:32
◼
►
Like they sucked all the air out of the room instantly.
01:58:34
◼
►
- You remember, I mean, we're old, you know, but remember chat lines?
01:58:39
◼
►
You would before, you know, this was before the computers could handle anything as complicated
01:58:45
◼
►
as audio, but you can call.
01:58:46
◼
►
- In caveman days.
01:58:47
◼
►
- You could call like a local phone number and, you know, and up to 50 people or 100
01:58:53
◼
►
people or whatever, you know, some capability, 100 people could be on the chat line at once
01:58:58
◼
►
talking to each other in a group.
01:58:59
◼
►
And it was, you know, I wasn't really into it.
01:59:02
◼
►
And of course, you know, you can predict the way a lot of them went and which sort of things
01:59:07
◼
►
people chose to talk about anonymously, but people enjoyed it.
01:59:11
◼
►
It was a thing.
01:59:12
◼
►
But, and you know, Clubhouse had that feel.
01:59:15
◼
►
I was, you know, I've done some.
01:59:17
◼
►
I, but here's the point.
01:59:21
◼
►
- Product is just- - Twitter shipped that feature
01:59:25
◼
►
really quickly, really effectively and won the market.
01:59:28
◼
►
- This contradicts the narrative that Musk is painting.
01:59:32
◼
►
And part of it is like, they can't acknowledge that without acknowledging that Clubhouse
01:59:36
◼
►
is a failure, despite having as much possible backing of, you know, again, Andrew Snohorowicz
01:59:42
◼
►
and that cohort as is possible.
01:59:44
◼
►
I mean, they went all, all in.
01:59:46
◼
►
- Money, attention, time, themselves, like they're, you know, you have the VCs themselves.
01:59:51
◼
►
- Showing up on there every night to try and prop the thing up.
01:59:53
◼
►
And despite that got, you know, their butts handed to them by the culture at Twitter that
01:59:58
◼
►
allegedly can't ship anything.
02:00:00
◼
►
The one thing that I just see that there's no product decision that Elon Musk could mandate
02:00:10
◼
►
that would permanently wreck Twitter.
02:00:12
◼
►
Cause it could always be reversed.
02:00:14
◼
►
Now there are product decisions or content moderation decisions, which is, which to me
02:00:19
◼
►
for Twitter is a product decision, right?
02:00:20
◼
►
The content moderation, Nielai Patel wrote, I think that was the headline.
02:00:24
◼
►
It is, that is their product.
02:00:27
◼
►
- Or it's the product of all of these networks.
02:00:29
◼
►
But being unable to hire and retain people is not a bug you can undo.
02:00:32
◼
►
- It is not.
02:00:33
◼
►
And the loss of institutional knowledge can not be recovered on a dime.
02:00:40
◼
►
But in longer term, being a place where talented people don't want to work and where the people
02:00:45
◼
►
who are left don't want to stay, you cannot recover from.
02:00:50
◼
►
- The well is poisoned.
02:00:51
◼
►
- Trust me, as somebody who, you know, as we talked about an hour ago, I was optimistic
02:00:58
◼
►
about Twitter.
02:00:58
◼
►
I, my pessimism about Twitter has nothing to do with the product decisions that Elon
02:01:05
◼
►
Musk claims to still be wanting to make or has made so far.
02:01:08
◼
►
It is entirely the pessimism, the despair over the, what he has done to their, the staff,
02:01:16
◼
►
you know, and the...
02:01:17
◼
►
- Yeah, the workers in the culture.
02:01:18
◼
►
And again, they obviously needed to lay off a lot of people.
02:01:21
◼
►
I know that from my people I know who work at Twitter, that they were vastly overstaffed
02:01:28
◼
►
and that there were a lot of people who really didn't do much.
02:01:31
◼
►
You know, they had an entire team whose, the team's job was to do the search text box,
02:01:36
◼
►
not search, not a search team, just the text box on the website where you type what you
02:01:42
◼
►
want to search for.
02:01:43
◼
►
There was a whole team behind that.
02:01:45
◼
►
That's almost comically in violation of Brooks's law, you know.
02:01:52
◼
►
- I'm not, maybe, I don't know.
02:01:54
◼
►
I mean, you know, I've built some text boxes in my day.
02:01:56
◼
►
- Well, I don't know anybody who's worked at Twitter who doesn't think that they were
02:02:02
◼
►
overstaffed.
02:02:04
◼
►
Everybody says Twitter's overstaffed and everybody says where they're overstaffed is that team
02:02:08
◼
►
- Yeah, yeah.
02:02:09
◼
►
- That's been true.
02:02:11
◼
►
That literally was the feeling at Twitter when it was 20 people.
02:02:15
◼
►
- So, and I just say this again with nothing but love and appreciation for what they've
02:02:20
◼
►
But like, you know, like I spoke at the first Twitter developer conference, right, and chirp,
02:02:25
◼
►
this was like 2011.
02:02:26
◼
►
And actually this is a sidebar, but it's such a great story because nothing epitomizes Twitter
02:02:31
◼
►
In the early days, Twitter didn't have its own app.
02:02:33
◼
►
Just to recap, I know you know this, but just to sort of tell people, Twitter didn't have
02:02:37
◼
►
its own app.
02:02:38
◼
►
And so there were a lot of apps in the app store that all of a sudden you can post on
02:02:41
◼
►
Twitter using this.
02:02:41
◼
►
And it was confusing.
02:02:44
◼
►
Some of them had great features.
02:02:45
◼
►
Some of them were terrible.
02:02:46
◼
►
And so Twitter, probably rightfully from a strategy standpoint, decided we're going to
02:02:52
◼
►
make our own official apps called Twitter.
02:02:54
◼
►
Nobody else can call their app Twitter.
02:02:56
◼
►
And we're going to build them for Android and iOS because we want people to use it.
02:02:59
◼
►
And they decided to announce this on the eve of their first ever developer conference where
02:03:05
◼
►
every developer in the world who had built a client for Twitter would be in the room.
02:03:09
◼
►
- Or at least following along intently from home.
02:03:12
◼
►
- Absolutely, or watching with rapt attention.
02:03:15
◼
►
And they opened, literally, the thing they set themselves up for was, we're just going
02:03:20
◼
►
to knife all of you in the back.
02:03:21
◼
►
Just wanted to set that up.
02:03:22
◼
►
That's the starting point.
02:03:24
◼
►
All right, now let's start the show.
02:03:25
◼
►
I have never seen anything like it in my life.
02:03:28
◼
►
And I had to speak at this thing.
02:03:29
◼
►
I was like a developer.
02:03:30
◼
►
We did an analytics app I did with Gino Trapani.
02:03:34
◼
►
And I was like, I got to follow that?
02:03:39
◼
►
You got to be kidding me.
02:03:40
◼
►
You just told all these people, we are eating your lunch, go home.
02:03:43
◼
►
It was incredible.
02:03:45
◼
►
And I just was like that.
02:03:46
◼
►
And at the time, Twitter was still young enough that you didn't know that this would be a
02:03:49
◼
►
harbinger of things to come in terms of their strategy over the years, especially for developers.
02:03:56
◼
►
But it just felt like, now in retrospect, I'm like, oh, that's the moment Twitter became
02:04:01
◼
►
Because then immediately after that, being on stage for that, I went backstage and will.i.am
02:04:06
◼
►
for the Black Eyed Peas was there at the developer conference.
02:04:09
◼
►
And I was like, sure, of course.
02:04:10
◼
►
Yeah, that makes sense.
02:04:12
◼
►
Yeah, let's get it started.
02:04:16
◼
►
So where do we think Twitter's going?
02:04:18
◼
►
We think I think I was on this line of thinking.
02:04:24
◼
►
And now you've more or less convinced me over the course of the show that I'm never wrong
02:04:28
◼
►
about Twitter.
02:04:28
◼
►
I got to tell you, I hate it.
02:04:29
◼
►
It's a horrible curse that I actually can always predict what's going to happen.
02:04:33
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And it's horrible.
02:04:34
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But that fundamentally the company is now on a perhaps irrevocable sunken--
02:04:42
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There's some kind of death spiral going on.
02:04:45
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I don't think Twitter ceases to exist.
02:04:47
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The bird is going to be around.
02:04:48
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The logo is going to be around.
02:04:49
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There'll be an app.
02:04:50
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But in terms of its cultural relevance and its importance and centrality to the media
02:04:55
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and political ecospheres, I don't think that you can recover that because I think, one,
02:05:00
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so we'll sort of say this, we're talking now in mid-November '22.
02:05:05
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I think within the next 90 days, you're going to have a massive downtime outage or instability
02:05:15
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on the platform, the likes of which we haven't seen since the Fail Whale base.
02:05:19
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Or some kind of catastrophic exposure of DMs through--
02:05:25
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That's the other thing I was going to say.
02:05:26
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I think people can't conceive of-- there was that moment a couple of years ago, people
02:05:30
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seemed to have already forgotten about where all of the verified accounts got theoretically
02:05:35
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And so they shut them all off from being able to post.
02:05:38
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And all these big accounts got hacked.
02:05:40
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And that was when they had a lot of teams working on this stuff.
02:05:44
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With nobody at the wheel, the idea of, say, 10 million accounts having all of their direct
02:05:51
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messages dumped due to a security bug or a really, really major account getting taken
02:05:58
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over in ways that people-- they're not a bunch of kids that immediately tweet out cryptocurrency
02:06:03
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spam, but instead are deliberately doing credible misinformation.
02:06:08
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These are attack vectors that we haven't reckoned with in any major platform.
02:06:12
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We've never seen this kind of vulnerability.
02:06:14
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And then that's all if the whole thing stays running.
02:06:16
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It's not at all unlikely that you just have one thing, dusty old server in the corner
02:06:24
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that falls over because computers love to fail.
02:06:28
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And all of a sudden, you've got the guy who knows what box to kick doesn't work there
02:06:34
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And Twitter's not exactly famous for having a very simple diagram of how the back end
02:06:42
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actually works.
02:06:43
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Right, right.
02:06:44
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Yes, this very clean architecture diagram of like, oh, you simply push the reset button
02:06:47
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here, right?
02:06:48
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Oh, yeah, just let me stand in front of the whiteboard here.
02:06:50
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It'll take me about 30 seconds.
02:06:51
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You got this, and you got that, and then this one goes here.
02:06:54
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And then when you make a call, it all goes.
02:06:57
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Legendarily complex architecture.
02:06:58
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One of the hardest problems in computer science is getting the tweets out.
02:07:01
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And everybody who knew about it for sure is gone, and everybody who remains has got one
02:07:07
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foot out the door or is terrified.
02:07:10
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So that's like a real-- that thing, like I said, I think the next 90 days is going to
02:07:19
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And then after that, the question is like, what happens?
02:07:21
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It's kind of like if you've ever been on a bike or a motorcycle, it starts to wobble,
02:07:26
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You got a real short window where you got to get it back up on two wheels, or the wobble
02:07:31
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gets worse and worse and worse.
02:07:32
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And that's the question is like, how bad is the wobble after that?
02:07:37
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And in the meantime, the flourishing of my good old friend, the old open web, it's wild.
02:07:45
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Like Mastodon and Fediverse and all these things are just popping up.
02:07:48
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And people are like, yeah, it's confusing and weird, but so was Twitter in the beginning.
02:07:52
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It's not for everybody, but neither was Twitter in the beginning.
02:07:55
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Still isn't.
02:07:55
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Twitter is still a niche product.
02:07:57
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And so all these folks who were laying in wait for 5 and 10 and 15 and 20 years, building
02:08:05
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open protocols and open standards and weirdly named Mastodon apps and servers and stuff
02:08:12
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are like, all right, come on over.
02:08:13
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It's not the smoothest experience in the world, but it's here, and we're going to be here,
02:08:17
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and we'd love to welcome you and try some weird stuff, and you're going to have fun
02:08:20
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And also you're not going to get run over with ads and whatever.
02:08:24
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That's a really interesting thing that I would not have guessed.
02:08:29
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I'm somebody who's been, I've talked about this over the years.
02:08:32
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I am somebody who's loved to kind of like, well, I think open protocol should win and
02:08:36
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people should make open source tools, but it's like, I'd give it up.
02:08:39
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►
You know what?
02:08:40
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We tried it, it didn't work.
02:08:41
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Bummer about that.
02:08:42
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We should have worked.
02:08:43
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►
And then, you know, it's like the third act of like some Marvel movie or something where
02:08:49
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The ragtag band of misfits came together and saved the day?
02:08:54
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Like it's a really very heartwarming thing to see.
02:08:56
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I have worried for so long that podcasting was the last open thing that would really
02:09:04
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take root and that it was, at the time it seemed like, oh, what a great idea.
02:09:08
◼
►
What another great idea for the open web, right?
02:09:10
◼
►
When podcasting started and now in hindsight, I've been thinking for a while, oh my God,
02:09:14
◼
►
it's a miracle that podcasting exists the way it does today as this open thing.
02:09:19
◼
►
What you said there is so good.
02:09:21
◼
►
Speaking of having fun with computers, I would love to just real briefly tell me, tell our
02:09:30
◼
►
audience, tell us, tell everybody about glitch.
02:09:32
◼
►
Let me plug my stuff.
02:09:34
◼
►
No, I mean, it's what glitch is, is a community where you can go in your web browser to glitch.com
02:09:41
◼
►
and build a real app or website in 30 seconds for free.
02:09:45
◼
►
And it feels as joyous as the first time you built a Myspace page back in the day or, you
02:09:54
◼
►
know, saw something cool on the internet that you made.
02:09:55
◼
►
And it is very informed by the fact that from the beginning, the web was supposed to be not
02:10:01
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just something you consume, but something you create.
02:10:03
◼
►
And then the first web browser that Tim Berners-Lee made could read and write the web.
02:10:06
◼
►
And what's been amazing was six years ago, we started talking about that with glitch.
02:10:10
◼
►
And it was like this kind of cross your fingers, hope it becomes real.
02:10:13
◼
►
Today, glitch is over 2 million developers that are signed up.
02:10:18
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►
They have made millions and millions of apps.
02:10:20
◼
►
And it's everything from, for example, all these people discovering Mastodon and the
02:10:24
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►
Fediverse, they want to find their Twitter friends and bring them over to this sort of
02:10:29
◼
►
new platform.
02:10:30
◼
►
The most popular tool for doing that is called Fedafinder.
02:10:33
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►
And it was made by a guy named Luca Hammer, who is a glitch user.
02:10:36
◼
►
And he made this app in a couple hours on glitch, like a very quick amount of time.
02:10:40
◼
►
And hundreds of thousands of people have used it to migrate their follower and friends lists
02:10:45
◼
►
from Twitter to Mastodon.
02:10:47
◼
►
And that's one app on glitch out of the millions.
02:10:49
◼
►
There's also stuff where people are building VR stuff.
02:10:52
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►
And anything you could imagine that-- and also work stuff.
02:10:57
◼
►
Someone wants to build a Slack bot to be able to get their sales reports into a Slack channel
02:11:01
◼
►
for that, they're using glitch for that too.
02:11:03
◼
►
But it is this, frankly, very idealistic idea that I was not convinced all these people
02:11:12
◼
►
would buy into still, because I had bought the story that the web had closed up.
02:11:16
◼
►
And people don't create the web themselves anymore.
02:11:18
◼
►
But what it's proven is it's just like food.
02:11:23
◼
►
We were talking about that earlier.
02:11:24
◼
►
All of us have fast food sometimes.
02:11:28
◼
►
In the airport, you're going to have some McDonald's, it's going to be fine.
02:11:30
◼
►
And if all you ever eat is the factory farmed fast food, you are not going to feel good.
02:11:35
◼
►
And the things we remember in our lives, at the end of our lives, are what are those great
02:11:41
◼
►
meals we had, surrounded by people we love, made by people who love us, that was a cuisine
02:11:46
◼
►
that's part of our community, or part of our culture, part of our tradition.
02:11:50
◼
►
And the same thing could be true of the web that we spend our time on.
02:11:54
◼
►
Is what if an app that we use every day, or a site that we go to every day, was made by
02:11:59
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►
somebody we know or that we love, is part of a community that we're part of, was made
02:12:04
◼
►
by people that we can name?
02:12:06
◼
►
How many apps on your phone were made by somebody you know who made it?
02:12:10
◼
►
And so Glitch is that place, and it's been something really special.
02:12:14
◼
►
Our team is incredible.
02:12:16
◼
►
I've been so lucky to attract that talent we talk about, those kinds of people that
02:12:20
◼
►
are hopefully feeling very empowered as workers, but also that build something out of the
02:12:26
◼
►
sincere desire in their heart that they give a new generation the same web that we grew
02:12:31
◼
►
up on, which is this is a place I can make something for the world.
02:12:34
◼
►
And do it, you know, like if the idea fits in an evening worth of hacking, you know?
02:12:40
◼
►
Yeah, and you don't have to spend your life learning to code with some new language and
02:12:44
◼
►
setting up a development environment.
02:12:45
◼
►
I mean, I love doing that stuff sometimes, like if you just want to tinker, but if you're
02:12:48
◼
►
like, "I got an idea and it would just be cool to kick the tires and see if I can put
02:12:51
◼
►
it up out there," maybe it's a joke.
02:12:53
◼
►
Like, God forbid you make a website just because it's funny.
02:12:57
◼
►
Yeah, I'm so heartened, likewise, to see some of that mentality coming back, and you
02:13:04
◼
►
know, it's just fantastic.
02:13:07
◼
►
And Neil, thank you for joining me.
02:13:09
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►
What a fantastic discussion.
02:13:11
◼
►
What a fantastically fun discussion of a totally disheartening subject matter.
02:13:19
◼
►
I think we're in a moment where that pain and transition and turmoil that everything
02:13:24
◼
►
is going through could catalyze the thing that made us optimistic about tech in the
02:13:30
◼
►
first place.
02:13:30
◼
►
And so that's the thing where I sort of see some hope.
02:13:33
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►
And I am really grateful that you have me on because I also have been inspired by like
02:13:38
◼
►
20-plus years of you saying, "I can tell a story in my own voice on my own website and
02:13:45
◼
►
maybe have some impact on this space and this industry."
02:13:48
◼
►
It still gives me chills to think about, like, we can put those tools in people's hands
02:13:53
◼
►
and they can tell a story that has an impact on the world.
02:13:55
◼
►
So I'm grateful you do it, and I appreciate you validating that part, too.
02:13:59
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►
That is very kind of you to say.
02:14:01
◼
►
All right, let me also thank our sponsors for the show.
02:14:04
◼
►
Let's see if I could do it off my head.
02:14:06
◼
►
We had Squarespace, where you can build your own website, Collide, where you can manage
02:14:13
◼
►
your fleet of Mac, Windows, and Linux devices, and Drink Trade Coffee, where you can buy
02:14:21
◼
►
yourself a coffee subscription or get one as a gift for someone who you know who loves
02:14:25
◼
►
Anil, thank you.