189: ‘Long Press on the French Fries’ With Rene Ritchie
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So, how are you? It's been a while.
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I'm very well, thank you.
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I have a lot to cover because my last episode was the Lisa Jackson episode, so it wasn't
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really news-related. There's a lot on the agenda. I'm trying to think of even where
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to start. I guess we could start with quarterly results. I don't know. I just wrote a big
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piece about iPhone sales in China. I don't know. I don't think it's major. I don't
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I don't think the quarterly results this time were all that bad or good.
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I think long story short, my take on them is that it was a pretty good quarter everywhere
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except China.
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And it was iPhone sales continuing to slide in China turned a pretty good quarter into
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an eh, okay quarter, where it was flat.
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Yeah, flat I think is a great word to describe it.
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And there were two things that Tim Cook said that really stood out to me.
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One was when they're talking about new customer acquisition,
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that the rate of switchers from Android to iPhone
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was up everywhere when you discounted China,
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which is a different story than they used to tell.
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- But that's a big but, because part of what I wrote
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about today based on a very good column
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by a friend of the show, Ben Thompson,
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with some market research, at least two pieces
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of market research, one from China and another
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from UBS analysts that came out last year,
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show that in China, there's a lot lower retention rate,
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meaning when somebody who already owns an iPhone
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goes to buy a new phone, do they buy another iPhone
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or do they switch to another brand?
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That's retention rate.
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And it's really pretty, in the West,
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it's pretty consistently in the mid to high 80s.
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In the US, in the UK, in Germany,
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for two or three years now,
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very consistently 80-45. Germany's even a little higher 88-89. Japan is a little lower
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like mid 70s but pretty flat year to year. But in China it went from like Western levels
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in the 80s like in a couple years ago to around 50% now which is not good from Apple's perspective.
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No, it's a very different narrative than what they spoke about previously. If you flash
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back a couple years when they were talking about the lack of low entry level pricing
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on iPhones, one of the things that Apple said
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is they didn't need to be your first phone
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if all you wanted was the cheapest phone.
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If cheapness was your primary feature, that was great,
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but it wasn't a feature they were competing on.
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And they would count on the fact
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that you would get into smartphones
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and then if you wanted a better phone experience,
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you'd upgrade to an iPhone.
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And a lot of people did that either for status
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or for iOS for iOS apps,
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but that's no longer the case in China.
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There is still the status symbol implement,
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but as Ben pointed out, the platform layer has shifted
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from base operating system to messaging.
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Yeah, and especially, it's particularly this app, WeChat,
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which is, I think, only in China.
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I don't know.
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Or at least it's really only a sensation in China.
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But it's truly staggering numbers.
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It's a four-year-old app from another company.
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But it's, I don't know, 900 million monthly active users,
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something like that.
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And I don't want to go too-- I'll put a link,
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I swear to God, in the show notes, at least in my article,
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which has a link to the post from a woman named Connie Chen
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at Anderson Horowitz, explaining more or less for what is WeChat
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and why is it a sensation in China.
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And long story short, it's sort of like an OS in an app
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where it's a messaging app, but you can do so much stuff.
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You can pay for-- it's like an Apple Pay type competitor
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where you can go into a store and use
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WeChat to pay for the lunch while you're in line.
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And like Ben has said, that in China, it
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makes you look like a rube if you pay with cash.
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Everybody else is paying with WeChat.
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Just all sorts of stuff.
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You can buy stuff.
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It's a shopping app.
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That all sorts of companies that would
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like to be on the WeChat platform
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set up their own authorized accounts,
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like a special account status that opens up a bunch of APIs
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So you can have a programmatic backend
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so other WeChat users can, when they're chatting with,
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you know, Renee and John Incorporated,
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we can sell them t-shirts or sneakers or whatever
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right in the WeChat app.
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- Yeah, and messaging is fragmented,
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so it doesn't really,
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like you don't have to own messaging everywhere.
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As long as you own the China market with WeChat,
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you're fine, the Japanese market with Lion.
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It's almost like people who are such casual computer users
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that all they ever use is Facebook.
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It makes no difference to them
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they're on a Mac or a Windows PC or a library terminal
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or anything, their entire computing experience is Facebook
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and it makes it easy to migrate.
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- Right, my argument, and I've said this,
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I've always thought this and I still believe
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it's always been true and always will be true,
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is that in the basic Apple's model is selling nice hardware
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differentiated by proprietary software that's also nice.
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But the software part is more important
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than the hardware part because that's what makes people
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people sticky to the platform.
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And so like a Mac user, and I've put this forth before,
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I think you would agree with me,
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I just love it as a thought experiment,
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but would you rather use Apple's OS on competing hard,
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on some other hardware, or would you rather use
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some other hardware platform that's running,
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wait, some other hardware platform running Apple's OS,
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would you rather use Apple's hardware running the other OS?
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So for example, would you rather have,
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like I would rather have a Google Pixel that runs iOS,
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hypothetically since that's not really possible,
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instead of say an iPhone 7 that's running Android?
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- Totally, and I think it's easy to see
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because there are other companies
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that can manufacture beautiful hardware
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and they're in fact the suppliers
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of a lot of Apple's components,
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so we know they can make really good components,
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but no one else has proven
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they can make really good software yet.
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That's a much more rarer skill.
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- Right, and with the iOS example,
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It's a real hypothetical, because I don't even
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think it's possible.
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I really think that there's technical aspects
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of the secure enclave and stuff like that that
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would keep something from iMessage from working.
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In my hypothetical example, I'd have everything.
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My iMessage would work.
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My iCloud ID would work on this Pixel running iOS.
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But I would rather have that, even though I do,
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in any abstract, prefer an iPhone 7 over the Google
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Pixel, which is the latest Android phone that I'm
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most familiar with.
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which I have to say is actually the nicest Android phone I ever saw, versus the other
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way around. It would drive me nuts to—
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You'd have to use Qualcomm's crappy processors instead of the A-series, but you could live
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with it. Yeah, I could live with it. It's fast enough.
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If you look at the specs, they're somewhere around 18 months to 24 months behind. I would
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rather use a two-year-old iPhone 6 than use a cutting-edge Android, because the platform
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is most important to me.
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It's just my mind is warped around it.
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It's part of the way I think about how
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to do stuff on the phone.
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And whenever I pose that question, with computers,
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it actually is possible.
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Because you could create-- you can create a hackintosh
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that works, although there still is things like iMessage still
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has problems and stuff like that because there's security.
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It's not perfect.
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Hackintoshes don't work perfectly, but they do work.
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I'd rather have a hackintosh on a ThinkPad running Mac OS X
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than anything, Windows, you name it, Chrome or whatever else desktop PC operating system
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I could have running on a MacBook.
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Steve McLaughlin Yeah, absolutely the same.
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Dave Asprey But I've heard, I know there are people
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that are probably listening to the show right now. I've heard from them whenever I bring
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this up, because I do think it's an interesting hypothetical question. There are definitely
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people who I hear from who read my stuff or listen to the show and say, "No, I used
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used Windows forever, but switched to a MacBook
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just because of the hardware.
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And a lot of times, they'll say--
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and not just the way it looks, but I just
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got sick of the fact--
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I wanted a laptop that just, when I opened it up,
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it turns on.
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When I close it, it shuts.
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It's never had--
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Trackpad works.
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Trackpad works.
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Trackpad working is a huge thing.
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And I know Joanna Stern, friend of the show, is often--
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she's like the absolute queen of trackpad judgments.
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She's got the ranking in her head
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of every single trackpad quality in the whole market.
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And I totally trust her judgment on trackpad quality.
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That's a huge one.
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But the people who say that they switch like that, a lot of times
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say, but that's the only reason.
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And that they're-- for example, very common scenario
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among my audience, at least, are web developers
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whose entire life revolves around Chrome, a text
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editor, and a terminal window.
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So somebody like that, if that's your life,
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If your life is just Google Chrome, a text editor, and a terminal, you can easily switch
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to some other brand of laptop running another operating system, because those things are
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available on every platform.
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Yeah, absolutely.
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Same as the Facebook example.
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It's just your entire environment is abstracted away from your computer.
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Well, that's why I think Facebook is such a—not really a threat to Apple, but like
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a direct threat, but certainly looms large as an indirect threat.
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Facebook is far more threatening to Apple than, to me at least, than say Samsung, even
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though you would think Samsung would be the one who's the threat because they do the same
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They make $700 cell phones that when somebody goes into a store to decide what to buy, they're
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they're only gonna buy one.
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Whereas I feel like Apple has,
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it successfully has always been,
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or at least has been for 20 years,
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in a position where the quality of their products
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are enough that they don't really have to worry
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about somebody else who also sells nice things
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because they've got the software platform
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to differentiate themselves.
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The problem with something like Facebook
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is that Facebook, in a way, is sort of like
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the WeChat of the West,
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where if it's the most used app, and from a lot of people
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it is, and it does all the same things in mostly the same ways
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on iOS and Android, it's a lot easier for somebody
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to switch from an iPhone to Android
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if their most important app just works exactly the same way
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and lets them do all the same things.
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And it's interesting because the web arguably
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helped Apple at a time when they were very far behind in terms
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of just market share and mind share with PC,
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but the web let them compete.
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You could just have a web browser
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and you have access to all these things
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and it did ease the transition back to Mac,
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but that door goes both ways
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and it can let people leave as quickly as it let them in.
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- Right, it was, that sort of cross-platform parity
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that the web created was helpful to Apple
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when Apple was struggling,
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but it's detrimental to Apple
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now that Apple's in a position of strength.
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- And it's interesting because there's different layers
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of abstraction where Facebook abstracts away
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a lot of the operating system and you're just interfacing.
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'Cause for a normal person, the interface is the app
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and the interface is the hardware.
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It's the face that they, literally the face that they see
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and they work with.
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And you can change all the plumbing behind it
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and they may not notice.
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But if you change one button on an interface,
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you'll get complaints or, you know,
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people will tell you about it.
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And there's voice analysis too,
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where you use Siri, for example,
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which totally disintermediates Google
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and all they see is queries coming from Apple.
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and Apple could switch the plumbing for that,
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and then Alexa intermediates things.
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And it's almost like this battle
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for who can be the final point of the user interface,
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and that's the experience that becomes sticky.
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- Right, and Facebook is doing WeChat similar things
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with Messenger and stuff,
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where there's apps within apps,
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and it's the sort of thing that Apple, in its way,
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has tried to discourage in the App Store all along.
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They were never going to allow, say,
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it's part of the whole Flash thing in the early years
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when that was contentious and when Adobe first had
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a sort of Flash to native iOS development chain
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and Apple like put the kibosh on it.
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It was sort of, you know, I'm sure there,
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strategically there were multiple reasons,
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but one of them was they were never going to allow
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something like an Adobe app that when you open the app
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gives you a secondary homepage of Flash-based games
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that you can play, right?
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You can't have an app store within the app store.
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Except that if you already have a certain momentum
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and size and importance like Facebook
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and like WeChat has in China,
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you can kind of get away from it,
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get away with it because Apple can't really afford,
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they can't say we're not gonna allow WeChat
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on the iPhone in China and they can't say
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we're not gonna allow Facebook on the iPhone.
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- Yeah, people would just buy something else at that point.
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- Right, but so, you know, they even talk about apps.
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Like, you know, Facebook has things they call apps
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that you can have within Messenger.
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And like if you and I started a new chat app
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and came out with it and we said that there were apps
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you could have within the app,
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it would not make it through app approval
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in the iOS app store, or probably wouldn't.
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It's just something that a company like Facebook
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that has that sort of, what would you call it, stature?
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- Yeah, well it also blurs the web services line
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because like Apple wouldn't blink with,
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just like you go to Google.com and there's your Gmail
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and your Google Calendar, those are just
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normal web experiences, and they've done that,
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but they've packaged those things up inside chat clients
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or inside social networks instead of having them
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as a bunch of standalone URLs,
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and that gives a very different experience
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and probably a lot more compelling experience.
00:14:06
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- Right, and you know, one of the ways that Facebook
00:14:09
◼
►
is sort of threatening to Apple is in theory,
00:14:12
◼
►
like I don't think this would happen.
00:14:13
◼
►
I think it's, you know, so far it's actually
00:14:16
◼
►
more likely the other way around where something like,
00:14:19
◼
►
you know, Facebook's subsidiary Instagram
00:14:21
◼
►
was iOS only for years before it came out for Android.
00:14:25
◼
►
But if in theory Facebook somehow got better,
00:14:31
◼
►
it was a better experience on Android
00:14:33
◼
►
than it is on the iPhone, that's a threat to Apple
00:14:36
◼
►
if people's favorite app and most used app is Facebook
00:14:39
◼
►
and word spreads around that, oh, but you can't do
00:14:42
◼
►
the cool new X, Y, and Z that all your friends
00:14:44
◼
►
who have Android phones are doing on Facebook
00:14:46
◼
►
unless you get an Android phone.
00:14:48
◼
►
Facebook is so big and so popular
00:14:50
◼
►
that if something like that happened hypothetically,
00:14:52
◼
►
that's a problem for Apple.
00:14:54
◼
►
- Yeah, I don't wanna relitigate the whole App Store thing,
00:14:56
◼
►
but when you look at it, if you look at the App Store
00:14:57
◼
►
and you look at Google Play, for example,
00:14:59
◼
►
Google Play offers freedoms and features
00:15:01
◼
►
that a lot of App Store developers
00:15:02
◼
►
have been wanting for years,
00:15:04
◼
►
but you can't really point to things on Google Play
00:15:06
◼
►
and say those are apps that aren't,
00:15:08
◼
►
those are transformative apps
00:15:09
◼
►
that are simply not possible on iPhone.
00:15:11
◼
►
You can get Snapchat on iPhone, you can get Uber on iPhone.
00:15:14
◼
►
But if there was ever a case where an app
00:15:15
◼
►
could only exist on Android because the policies
00:15:17
◼
►
or capabilities of Google Play and the Android ecosystem
00:15:21
◼
►
were such to make it so, that would I think be the only thing
00:15:24
◼
►
that could really change Apple's outlook on how all that thing
00:15:26
◼
►
on how iOS and the App Store works.
00:15:28
◼
►
- Right, if you really think about it, it's Apple's...
00:15:31
◼
►
They have control over the app store that software vendors haven't had previously over
00:15:43
◼
►
their platforms, right?
00:15:45
◼
►
That they didn't have over the Mac because you can install any app you want on the Mac.
00:15:53
◼
►
And so technically, yes, they could ban anything.
00:15:54
◼
►
But practically speaking, they have lots of control, but they don't really have total
00:16:00
◼
►
only so far that they can push Facebook on,
00:16:04
◼
►
if Facebook is doing shady stuff behind the scenes
00:16:06
◼
►
like they have in the past, like when they use--
00:16:08
◼
►
- Of used audio APIs or bloatware, yeah.
00:16:11
◼
►
- You know, like, that was one of them,
00:16:13
◼
►
like where over the years when you look and say,
00:16:16
◼
►
well, why in the world is Facebook doing so much
00:16:18
◼
►
in the background and how are they doing it
00:16:19
◼
►
where there's rules of, you know,
00:16:22
◼
►
that apps get killed in the background?
00:16:24
◼
►
And Facebook at one point, one of the things they did
00:16:27
◼
►
is they were playing, there was an API
00:16:31
◼
►
so that an app that's playing audio
00:16:33
◼
►
can keep playing it in the background indefinitely
00:16:35
◼
►
and it won't get killed.
00:16:36
◼
►
Because if you, let's say you're playing a podcast
00:16:38
◼
►
and you're not, you're doing other things on your phone,
00:16:41
◼
►
like you're going through email and browsing the web
00:16:43
◼
►
while you're listening to the podcast,
00:16:45
◼
►
you don't want your podcast player to get killed by iOS
00:16:47
◼
►
because it's quote unquote in the background
00:16:49
◼
►
because you're getting something from it, it's playing audio.
00:16:52
◼
►
So Facebook used that API to play completely silent audio
00:16:57
◼
►
track so that they keep going in the background while they do other things like waiting for
00:17:03
◼
►
notifications and whatever else they're doing.
00:17:07
◼
►
It's almost as egregious as when they had two hamburger buttons on both sides of the
00:17:11
◼
►
I'd say that this was worse.
00:17:12
◼
►
Two hamburger buttons don't run your battery down.
00:17:15
◼
►
And this problem still exists.
00:17:17
◼
►
I think it was a month ago people started complaining about the same issue with Pokemon
00:17:19
◼
►
Go and I started investigating and if you go it says with two or three hours on the
00:17:23
◼
►
background audio, which is not something that any app besides a streaming client should
00:17:27
◼
►
ever present. It should get Jetson'd immediately.
00:17:30
◼
►
Right. And so Facebook can get away with stuff like that in a way that other companies can't.
00:17:37
◼
►
The other good example of that—I mean, I don't want to tie too many stories together,
00:17:40
◼
►
but while we're on it—is the story that came out a few weeks ago about Uber getting
00:17:49
◼
►
caught by Apple.
00:17:50
◼
►
We could save that though.
00:17:53
◼
►
Maybe we should save that for after the break.
00:17:55
◼
►
So anyway, iPhone in China,
00:17:56
◼
►
what else do we have to say about that?
00:17:58
◼
►
- Well, I think just beyond China
00:18:01
◼
►
is that Tim Cook used the same sort of wording
00:18:03
◼
►
when he spoke about iPad and said that
00:18:05
◼
►
large screen iPads were up.
00:18:08
◼
►
Sales of all large screen iPads were up
00:18:10
◼
►
when overall iPad sales were down again.
00:18:12
◼
►
And that sort of was pointing the finger
00:18:14
◼
►
right at the iPad Mini.
00:18:15
◼
►
- Yeah, I think so.
00:18:16
◼
►
I think the reading between the lines on that,
00:18:19
◼
►
that is a good, that did strike me too.
00:18:21
◼
►
Reading between the lines on that
00:18:23
◼
►
and also looking at the revenue number,
00:18:26
◼
►
which wasn't really up either.
00:18:29
◼
►
Like for example, for the Mac, unit sales were up 4%.
00:18:36
◼
►
Good, year over year from the same three months last year.
00:18:40
◼
►
But revenue was up 14%.
00:18:42
◼
►
So 4% units, 14% revenue, that tells me
00:18:47
◼
►
that the new MacBook Pros are selling pretty well.
00:18:51
◼
►
Because that's the only thing that's new in the lineup.
00:18:55
◼
►
- And the ASPs are higher on those models.
00:18:56
◼
►
- And the ASPs are higher on those models.
00:18:58
◼
►
And so, you know, if there's any concern out there
00:19:03
◼
►
that the sort of mixed reviews those MacBook Pros got,
00:19:06
◼
►
it doesn't seem like it's had an adverse effect on sales.
00:19:08
◼
►
It seems like the opposite,
00:19:09
◼
►
that they're actually proving to be pretty popular,
00:19:11
◼
►
because they've driven the revenue per unit up.
00:19:17
◼
►
But with the iPad, with them saying--
00:19:18
◼
►
and again, those analyst calls, they can't lie on them
00:19:24
◼
►
or else they're committing securities fraud.
00:19:28
◼
►
They're very, very careful.
00:19:29
◼
►
I mean, you know because you read the transcript
00:19:31
◼
►
and read every word.
00:19:32
◼
►
I mean, it's not loosey-goosey talk.
00:19:35
◼
►
No, and they are well-prepared.
00:19:36
◼
►
They have every fact in front of them
00:19:37
◼
►
before they get on that microphone.
00:19:40
◼
►
So if they say-- I mean, again, in the actual PDF data
00:19:46
◼
►
document for the quarterly numbers,
00:19:48
◼
►
they give you units per product line,
00:19:52
◼
►
like just for iPad, and the revenue for the product line.
00:19:55
◼
►
And that's it.
00:19:56
◼
►
And so they don't break down.
00:19:58
◼
►
In the old days, like 10 years ago, they used to break down,
00:20:00
◼
►
for example, Mac sales by desktop and notebook.
00:20:04
◼
►
But they don't have any breakdown like that for iPads,
00:20:06
◼
►
like between big and small.
00:20:07
◼
►
But if they stay on the call, the big ones are up.
00:20:10
◼
►
But they must be up.
00:20:12
◼
►
Like, either that or they're committing securities fraud.
00:20:15
◼
►
But given that everything was still down,
00:20:17
◼
►
that must mean that iPad Mini sales have just dropped off
00:20:20
◼
►
the face of the earth.
00:20:22
◼
►
Which makes sense given the advent of the larger phones
00:20:24
◼
►
and the lack of updates to the iPad Mini platform.
00:20:27
◼
►
Yeah, it's sort of a chicken and egg question for me,
00:20:29
◼
►
is are they not even updating the iPad Mini because people
00:20:35
◼
►
aren't buying the iPad Mini?
00:20:36
◼
►
or are people not buying the iPad Mini
00:20:37
◼
►
because they haven't updated the iPad Mini in a while?
00:20:40
◼
►
- Well, this is a bit of a tangent,
00:20:41
◼
►
but I went to, a mutual friend of ours
00:20:43
◼
►
sort of prodded us about macOS Server the other day.
00:20:46
◼
►
So I went to pick up a Mac Mini
00:20:48
◼
►
so that we could write a series of articles on iMore
00:20:50
◼
►
about the benefits of macOS Server.
00:20:51
◼
►
And I went to the Apple Store, I bought it,
00:20:54
◼
►
took it home, and it was running LCAP.
00:20:56
◼
►
Which, I mean, that to me shows
00:20:59
◼
►
there's not a huge turnover rate on Mac Minis.
00:21:01
◼
►
And we talked about how Mac Mini is a languishing product,
00:21:04
◼
►
and it's the same chicken and the egg problem,
00:21:05
◼
►
That's what I gave me an indicator about how few magnities might actually be moving
00:21:08
◼
►
It's pretty telling
00:21:12
◼
►
Be funny if it opened it up and it was running like tiger or something. Oh, that'd be great, right?
00:21:26
◼
►
Yeah, the old awkward stripes
00:21:28
◼
►
Say how old is this?
00:21:31
◼
►
Power PC apps
00:21:34
◼
►
I'm trying to think of anything else from the quarterly results.
00:21:40
◼
►
Services are way up, which is as predicted.
00:21:42
◼
►
I mean, they've been saying this for a while that, "Hey, we're hell-bent on services,"
00:21:50
◼
►
and it's showing in the results.
00:21:52
◼
►
And it's repeatable revenue from the same customer base, so it's sort of the revenue
00:21:55
◼
►
that Wall Street likes.
00:21:56
◼
►
Because like we saw in China, you can't guarantee someone's going to buy the next iPhone, but
00:22:00
◼
►
if they're paying you subscription revenue, you have a certain amount of period you can
00:22:02
◼
►
look forward to that revenue.
00:22:04
◼
►
Well, and I think the other thing that--
00:22:07
◼
►
and it ties into my argument on the software being
00:22:10
◼
►
more important than the hardware in terms of not
00:22:13
◼
►
in any particular quarter, but in the long run of having
00:22:17
◼
►
a loyal customer base that when they go to replace their blank,
00:22:22
◼
►
whether it's their watch or whether it's their phone
00:22:24
◼
►
or whether it's their laptop, if they've already
00:22:26
◼
►
got an Apple one, they're going to buy another Apple one.
00:22:31
◼
►
And to have the services revenue is a sign
00:22:35
◼
►
that they're creating new ways
00:22:36
◼
►
that make more stickiness in that regard.
00:22:39
◼
►
- Yeah, I mean, it's good in both directions too.
00:22:41
◼
►
And I think they've even said this on the call
00:22:42
◼
►
is that you, not in these terms though,
00:22:45
◼
►
is that you can either double your amount of customers
00:22:47
◼
►
or you can double the amount of revenue
00:22:48
◼
►
you get from your customers.
00:22:49
◼
►
And both of them result in substantial increases.
00:22:51
◼
►
And as Apple starts to reach those big numbers
00:22:53
◼
►
where it's really hard to start opening up
00:22:55
◼
►
new iPhone markets, you've got Verizon,
00:22:57
◼
►
you've got international carriers, you've got China Mobile,
00:22:59
◼
►
getting people onto higher revenue streams
00:23:01
◼
►
with things like subscription services
00:23:02
◼
►
just creates more value from each customer.
00:23:04
◼
►
- Right, and I think it's important too
00:23:06
◼
►
because if Apple is Apple, they're never going to,
00:23:10
◼
►
they're never gonna have market share,
00:23:13
◼
►
like monopoly market share of these products
00:23:16
◼
►
because they're just, it's just not what Apple does
00:23:19
◼
►
is make products that are so low priced
00:23:22
◼
►
as to take over the commodity level market.
00:23:26
◼
►
I mean, it just wouldn't,
00:23:28
◼
►
An Apple that tried to do that would no longer be recognizable
00:23:31
◼
►
as the Apple we know.
00:23:32
◼
►
There are certain markets they just choose not to compete in.
00:23:35
◼
►
And whatever percentage of the PC market they have--
00:23:39
◼
►
4%, 5%, 6%, 10%, whatever you want to call it--
00:23:43
◼
►
their market of the phone is significantly higher than that.
00:23:47
◼
►
But it still is a minority and not even close to 50%.
00:23:52
◼
►
Even in the most popular iPhone countries,
00:23:55
◼
►
it's 20%, something like that.
00:23:57
◼
►
is where we see the differential between their market share
00:23:59
◼
►
and their profit share.
00:24:01
◼
►
And being able to get more money out of the existing
00:24:04
◼
►
customers is a path to growth that lets them still be Apple.
00:24:09
◼
►
- And there was one other thing that I thought
00:24:11
◼
►
was really interesting and that's when he was talking
00:24:12
◼
►
about Apple Watch and they still won't give numbers.
00:24:14
◼
►
They did the Amazon-like thing where they said we had
00:24:16
◼
►
almost twice the amount of sales as last year.
00:24:18
◼
►
So X was last year, this was 2X.
00:24:21
◼
►
But then Tim Cook said that if you take Apple Watch
00:24:22
◼
►
and you combine it with AirPods and with Beats,
00:24:25
◼
►
although he wasn't specific which Beats products,
00:24:26
◼
►
just the W1 or all of them,
00:24:28
◼
►
that makes a Fortune 500 company.
00:24:30
◼
►
Yeah, my guess is there's a large amount
00:24:31
◼
►
of Beats money in there.
00:24:32
◼
►
It makes a Fortune 500 company.
00:24:35
◼
►
Well, let's take a break and we'll come back to that
00:24:40
◼
►
'cause I have some comments on the watch.
00:24:44
◼
►
But let me take a break and thank our first sponsor.
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And they have so many of them from different types of sites
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and have a professionally looking website.
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But I hear that.
00:25:54
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If I hear that, if I'm listening to this show and I hear that,
00:25:57
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my thought turns to, well, I don't
00:25:58
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want to have a cookie cutter site that
00:26:00
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looks like everybody else's.
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Like, say, back in the day when you'd get a Blogspot blog,
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and you'd know it was a Blogspot blog because there
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were two or three templates to choose from,
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and everybody had one of those.
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Squarespace has so many templates to choose from.
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And the templates they have, you can modify them so easily
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It's unbelievable to me how many sites,
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when you start poking around and looking in the source code
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and you see that it's Squarespace site,
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you're like, wow, I never would have guessed that
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00:26:53
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So sometimes I worry that I repeat myself too often,
00:26:56
◼
►
Rene, that I've got like three or four columns,
00:26:59
◼
►
and I just keep writing them all over and over and over again.
00:27:02
◼
►
But the one I just wrote a couple of weeks ago was--
00:27:06
◼
►
I forget the guy's name, but somebody wrote a column that
00:27:08
◼
►
the Apple Watch hasn't changed Apple,
00:27:10
◼
►
hasn't done anything for Apple at all.
00:27:14
◼
►
And I think if you read between the lines of his arguments,
00:27:17
◼
►
It's more or less that the Apple Watch is nowhere near
00:27:21
◼
►
an iPhone-sized product and probably never will be,
00:27:25
◼
►
and therefore it's meaningless to Apple
00:27:28
◼
►
or close to meaningless.
00:27:29
◼
►
And I just think that's such a wrong way to look at it.
00:27:33
◼
►
It's like there might never be another iPhone-sized product
00:27:38
◼
►
in any industry, let alone Apple.
00:27:40
◼
►
Like Apple may not ever have an iPhone-sized hit.
00:27:43
◼
►
it may well be that no other company has an iPhone size hit
00:27:47
◼
►
in terms of just how much money
00:27:49
◼
►
and how many people around the world the market size is.
00:27:52
◼
►
And so I think judged by that,
00:27:56
◼
►
nothing Apple ever does will succeed by that merit.
00:28:00
◼
►
And I think if Apple internally took that mindset,
00:28:02
◼
►
it would paralyze the company.
00:28:04
◼
►
Yeah, I mean, iPhone creates more profit than companies
00:28:08
◼
►
that have oligopoly control
00:28:09
◼
►
over scarce fossil fuel resources.
00:28:12
◼
►
and people forget that perspective,
00:28:13
◼
►
and they create this false equivalency
00:28:15
◼
►
where everything for Apple has to be measured
00:28:17
◼
►
by the success of iPhone,
00:28:18
◼
►
and then everything is seemed to be lacking.
00:28:20
◼
►
Where for other companies,
00:28:21
◼
►
you could sell three Surface Books,
00:28:22
◼
►
and it's a rousing success,
00:28:24
◼
►
and you'll get 19 articles out of that.
00:28:26
◼
►
When we saw that, I think,
00:28:27
◼
►
I forget if it was Neil Seibert or Benedict Evans
00:28:30
◼
►
who tweeted that, based on their metrics,
00:28:33
◼
►
Apple Watch vastly outsold,
00:28:35
◼
►
by, it was a factor of two or three,
00:28:38
◼
►
Amazon's Alexa, sorry, Echo product,
00:28:40
◼
►
And yet people were touting how great and transformative
00:28:43
◼
►
Echo was and what a dismal failure Apple Watch was.
00:28:45
◼
►
And it was completely out of whack with anything resembling,
00:28:48
◼
►
any resemblance to facts.
00:28:50
◼
►
It's graded on such a bizarre curve.
00:28:53
◼
►
And it's a perfect example because Alexa,
00:28:57
◼
►
like every other Amazon product, the Echo
00:29:00
◼
►
doesn't get numbers reported.
00:29:01
◼
►
And Apple Watch gets a Bezos curve of twice as much as ever.
00:29:07
◼
►
Yeah, and it's true.
00:29:08
◼
►
It's really important technology.
00:29:10
◼
►
You can kind of, at least with Apple Watch, it's in that other category, and there is
00:29:14
◼
►
a revenue number for the headphones and beats and Apple TV and Apple Watch.
00:29:29
◼
►
And given Apple TV is almost certainly pretty static.
00:29:35
◼
►
There hasn't been an update.
00:29:36
◼
►
There hasn't been a big promotional push.
00:29:37
◼
►
There hasn't been a big change since the fall 2015 when the current Apple TV came out.
00:29:44
◼
►
So it's pretty reasonable to assume Apple TV is flat at best.
00:29:50
◼
►
Aeropods is a little hard to gauge for this quarter because they're obviously popular
00:29:53
◼
►
enough that they're backordered, but it's hard to tell just how constrained they are.
00:30:01
◼
►
I think you pointed out that they're not sold at a huge margin.
00:30:04
◼
►
They're sold as cheaply as possible.
00:30:06
◼
►
Well, the revenue number, though, might be big, because they're not going to break that
00:30:10
◼
►
down by profit.
00:30:11
◼
►
But I have reason to believe that they're not a big moneymaker at this point.
00:30:16
◼
►
And it makes sense that they must be hard to make, because it's four months in, and
00:30:20
◼
►
they're still six weeks out if you go to order them.
00:30:24
◼
►
As an aside on that, for anybody looking to buy AirPods, I wrote about that on Daring
00:30:28
◼
►
Fireball a couple times recently.
00:30:30
◼
►
And a couple of people have written to me and said
00:30:32
◼
►
that they scored AirPods on the fly recently from AT&T stores,
00:30:41
◼
►
or Verizon stores.
00:30:44
◼
►
They're showing up.
00:30:45
◼
►
If you really want them and you don't want to wait six weeks,
00:30:48
◼
►
try stores like AT&T and Best Buy and stuff like that.
00:30:52
◼
►
And you might just get lucky and get them
00:30:53
◼
►
before you would if you place an order at Apple.com.
00:30:55
◼
►
So that's my tip for anybody out there looking for AirPods.
00:31:00
◼
►
But the numbers from those that Apple reported another
00:31:03
◼
►
back up the idea that Apple Watch is selling pretty well.
00:31:08
◼
►
And personally, I mean, this is obviously very unscientific,
00:31:11
◼
►
but personally, I see more and more Apple Watches
00:31:16
◼
►
on real people out in the streets than ever before.
00:31:19
◼
►
I see an awful lot of them.
00:31:21
◼
►
- I went to the deli the other day
00:31:23
◼
►
just to order a Montreal smoked meat sandwich,
00:31:25
◼
►
and the waiter was wearing an Apple Watch,
00:31:26
◼
►
and I asked him how he liked it,
00:31:27
◼
►
and he said, "Best thing in the world.
00:31:28
◼
►
not allowed to have our phones with us when we work,
00:31:30
◼
►
but I can still check my text messages on my Apple Watch.
00:31:33
◼
►
- Yeah, there's a big construction project
00:31:35
◼
►
across the street from my house.
00:31:37
◼
►
And I just, I noticed the other day
00:31:39
◼
►
that the guy who controls the crane
00:31:44
◼
►
is wearing an Apple Watch.
00:31:45
◼
►
And I thought that, you know, it might be the same,
00:31:47
◼
►
that might be the exact reason for that,
00:31:49
◼
►
is, you know, that he, you know, while he's doing this,
00:31:52
◼
►
he can't have his phone out, but if he glances at his wrist,
00:31:55
◼
►
he can see, you know, text notifications.
00:31:57
◼
►
I don't know, but just seems, you know,
00:31:59
◼
►
I see 'em all the time.
00:32:00
◼
►
I see an awful lot of 'em.
00:32:01
◼
►
It backs up the idea, again,
00:32:02
◼
►
not like it's as popular as the iPhone,
00:32:05
◼
►
but nothing is, really, literally.
00:32:07
◼
►
But I sure see 'em a lot, I really do.
00:32:11
◼
►
- It does a subset of important brief tasks for you
00:32:13
◼
►
in a way that saves you having to go to your iPhone,
00:32:15
◼
►
the same way your iPhone does a subset
00:32:17
◼
►
of really important tasks
00:32:17
◼
►
that saves you having to go to your Mac.
00:32:20
◼
►
- So it just depends how important those are to you.
00:32:21
◼
►
- While we're talking about Apple Watch,
00:32:22
◼
►
we can tie in the other story from this week
00:32:24
◼
►
where Apple Insider discovered that a couple of big-name apps, iPhone apps, have dropped
00:32:32
◼
►
their Apple Watch counterparts.
00:32:35
◼
►
Was it Amazon, eBay?
00:32:37
◼
►
And the one that, to me, was most telling was Google Maps.
00:32:39
◼
►
Yeah, I have to admit, when I first heard this story, my guess—and I checked into
00:32:44
◼
►
it, but I couldn't get an answer—was that it happened at the same time they launched
00:32:47
◼
►
their iMessage app, and I just thought they screwed up something in their bundle and enabled
00:32:50
◼
►
the iMessage app and disabled the Apple Watch app by accident.
00:32:52
◼
►
And I don't know if that's true or they're going to be updating it for our watch OS 4 or whatever
00:32:57
◼
►
But their state their subsequent statement made it sound like it was it was returning. It was not a deliberate removal
00:33:02
◼
►
Well the but the telling part is that it seemingly happened weeks ago and nobody really noticed
00:33:07
◼
►
It's very notice right away. She's like what's happening here and sort of looking into it, but it wasn't a huge story now
00:33:13
◼
►
I just think though I really do I think and I think it's you know
00:33:18
◼
►
I think the emphasis that Apple I think Apple is fully aware of this based on
00:33:22
◼
►
What they worked on for iOS 3 and what how they build it that
00:33:26
◼
►
Even with the iPhone it was true that they'd you know, they certainly obviously at the be outset didn't see how much
00:33:35
◼
►
How big a deal it would be to be an app platform?
00:33:38
◼
►
They might have had the inkling but it certainly you know, and I think it's played out in ways that
00:33:44
◼
►
That even they couldn't foresee. I don't think Apple would have predicted in 2007
00:33:50
◼
►
That the iPhone would become the most important and popular camera in the world
00:33:54
◼
►
you know, it's you don't know, you know, and I feel like they rolled out the Apple watch and
00:34:00
◼
►
Obviously, I think initially thought that apps were going to be a bigger part of what might make it
00:34:06
◼
►
Popular and in real use in even their own use like not just surveying users, but I think you know
00:34:13
◼
►
Apple people using the watch themselves that the health tracking and
00:34:19
◼
►
and that using it as a notifications input and output device
00:34:24
◼
►
are far more important than the app story.
00:34:30
◼
►
- I think that's absolutely true.
00:34:31
◼
►
It's almost like they overcompensated
00:34:33
◼
►
for the lack of an app store at launch for iPhone
00:34:35
◼
►
by making sure no matter what happens
00:34:36
◼
►
or how poorly it performed,
00:34:38
◼
►
they had one available for Apple Watch.
00:34:40
◼
►
And almost the heartbreaking part about that is
00:34:43
◼
►
they launched it at the same time that Extensibility
00:34:45
◼
►
was launched and Extensibility was one of the technologies
00:34:47
◼
►
allowed them to have apps on the Apple Watch.
00:34:49
◼
►
But at the same time, you've written this really well,
00:34:53
◼
►
what HTTPS, what web services were to websites,
00:34:57
◼
►
where they basically, you didn't need a website anymore,
00:34:58
◼
►
you could just provide an API.
00:35:00
◼
►
Extensions were like that to apps.
00:35:01
◼
►
You didn't necessarily need a binary blob
00:35:03
◼
►
on the same device.
00:35:03
◼
►
You could have features and functionality
00:35:05
◼
►
that could be on the same device,
00:35:07
◼
►
but could be projected or surfaced
00:35:09
◼
►
in many different places in many different ways.
00:35:12
◼
►
And they had that with Apple Watch,
00:35:13
◼
►
but instead they sort of took this mentality
00:35:15
◼
►
of binary blobs, where you had to have an app
00:35:17
◼
►
on a carousel screen that you could tap with your finger
00:35:20
◼
►
And we've seen them move away from that.
00:35:21
◼
►
But I think in hindsight, we're going
00:35:23
◼
►
to see that the watch has to be a feature device and not
00:35:28
◼
►
an app device.
00:35:30
◼
►
Yeah, and I think-- and I played around.
00:35:35
◼
►
He's a friend, and I appreciate the feature.
00:35:37
◼
►
But Marco Arment has worked on a much improved watch
00:35:41
◼
►
app for Overcast.
00:35:43
◼
►
and I know that he spent an awful lot of time
00:35:47
◼
►
in the last few months on it.
00:35:49
◼
►
And it shipped recently, and then over the weekend
00:35:52
◼
►
I thought, well, I was gonna go for a run,
00:35:55
◼
►
and I thought, in theory, I would love to go
00:35:58
◼
►
with just my watch and AirPods,
00:36:00
◼
►
and not have to figure out a way to carry my phone,
00:36:07
◼
►
because there's just no great way.
00:36:08
◼
►
I've got some kind of like belt-like thing
00:36:10
◼
►
that I put underneath my shirt where I can strap it in,
00:36:13
◼
►
but I don't want to run with it in my pockets.
00:36:15
◼
►
I don't like using an armband.
00:36:17
◼
►
There's no good way to go with a phone.
00:36:20
◼
►
So I thought, well, this is perfect.
00:36:21
◼
►
I'm not just trying this watch app of Overcast out.
00:36:27
◼
►
I actually want this feature.
00:36:29
◼
►
I would love to do this.
00:36:30
◼
►
And it was absolutely horrible.
00:36:32
◼
►
It was just terrible.
00:36:33
◼
►
It was hard to get it installed on the watch
00:36:35
◼
►
in the first place, which shouldn't be the case.
00:36:38
◼
►
It was like from the watch app on the phone,
00:36:41
◼
►
it said installing, and it just said installing dot, dot, dot,
00:36:46
◼
►
And then once it was installed, getting audio--
00:36:49
◼
►
it's like getting audio from the phone to the watch
00:36:51
◼
►
takes forever.
00:36:52
◼
►
And even once it did, and I got a podcast over there
00:36:57
◼
►
to listen to, and I went to play,
00:36:58
◼
►
I got my AirPod synced to it, the audio was whisper quiet.
00:37:02
◼
►
And I mentioned this to Marco, and it's obviously not always
00:37:06
◼
►
And other people are saying it happens sometimes,
00:37:08
◼
►
but he has no idea why.
00:37:11
◼
►
And I wasted like 45 minutes, and I was just like,
00:37:14
◼
►
you know what, screw it, I'm just going with my phone
00:37:16
◼
►
like I always do.
00:37:18
◼
►
It was so much better.
00:37:19
◼
►
I mean, it's just too finicky.
00:37:22
◼
►
It's way too finicky.
00:37:23
◼
►
Whereas there are other things like,
00:37:26
◼
►
did you ever use this app,
00:37:28
◼
►
did you ever use this service Nuzzle and use ZZEL?
00:37:31
◼
►
- I've seen it, yeah, I've used it on the iPhone.
00:37:32
◼
►
- It's really great.
00:37:33
◼
►
It's a service you sign in with your Twitter account.
00:37:36
◼
►
And what it does is it's really, really great
00:37:40
◼
►
if anybody out there wants to try it.
00:37:41
◼
►
I find tons of stuff that I link to on Daring Fireball from it.
00:37:44
◼
►
But what it does is it follows your own-- the people you
00:37:46
◼
►
follow on Twitter.
00:37:48
◼
►
And when a certain threshold of the people you follow
00:37:51
◼
►
have all tweeted the same link or a link to the same article,
00:37:53
◼
►
it gives you a notification about it on the assumption
00:37:56
◼
►
that if like five people you follow
00:37:57
◼
►
have all tweeted the same link to blank,
00:38:00
◼
►
you want to know about blank.
00:38:02
◼
►
And it gives you a notification for that.
00:38:04
◼
►
And when I first heard about it, I
00:38:07
◼
►
thought that this is going to be something
00:38:08
◼
►
that I'm going to try and quickly get rid of,
00:38:10
◼
►
because I'm sort of sensitive to getting--
00:38:12
◼
►
I don't want too many notifications from anything.
00:38:15
◼
►
I find that whatever algorithm Nuzzle uses to do this--
00:38:18
◼
►
I mean, maybe it's super simple.
00:38:19
◼
►
Maybe it's just-- I don't--
00:38:21
◼
►
but just the idea that if five of the people I follow
00:38:25
◼
►
on Twitter link the same thing I want to know about it,
00:38:27
◼
►
the ratio of interesting links to the times they notify me
00:38:33
◼
►
is so high that I have no interest in turning it off.
00:38:38
◼
►
but they don't even have a watch app,
00:38:39
◼
►
but the notifications go to my watch just automatically.
00:38:42
◼
►
Like you don't, you know,
00:38:42
◼
►
like the only thing I would want from them on my watch,
00:38:45
◼
►
they don't even need a watch app for
00:38:46
◼
►
because the notifications, if my phone is in my pocket,
00:38:49
◼
►
automatically go to my watch.
00:38:51
◼
►
It's so great. - I remember Brad Ellis
00:38:53
◼
►
was saying that when, I forget when, right,
00:38:54
◼
►
when watch was introduced that, in his opinion,
00:38:57
◼
►
developers should spend more time making
00:38:58
◼
►
a really awesome notification experience
00:39:00
◼
►
and not worry about an app at all,
00:39:01
◼
►
and I think that turns out to be canny advice.
00:39:03
◼
►
- Right, so like Nuzzle doesn't even have a watch app,
00:39:06
◼
►
And to me, the watch app that I get is exactly what I want.
00:39:10
◼
►
And poor Marco spent months working on an advanced watch
00:39:15
◼
►
app that maybe someday will turn into something that's
00:39:17
◼
►
actually good and useful, like a future version of the watch.
00:39:21
◼
►
Maybe the foundation will be there
00:39:22
◼
►
so that when the watch actually gets its own LTE or something
00:39:25
◼
►
like that, it actually will be useful.
00:39:28
◼
►
But he spent all this time on it,
00:39:29
◼
►
and I don't want to use it at all,
00:39:31
◼
►
even though I use Overcast almost every day.
00:39:34
◼
►
Yeah, I've tried it.
00:39:35
◼
►
It has the issues that you mentioned,
00:39:36
◼
►
and I always have my iPhone with me even if I'm out,
00:39:38
◼
►
so I haven't been forced to use it.
00:39:40
◼
►
But it's a problem that people want solved,
00:39:43
◼
►
but it is not something
00:39:44
◼
►
that is technically solvable right now.
00:39:45
◼
►
- Right, like in all honesty,
00:39:47
◼
►
if Overcast didn't have a watch app,
00:39:49
◼
►
it wouldn't matter to me at all
00:39:50
◼
►
because the only thing I ever really do,
00:39:52
◼
►
I can do through the now playing anyway.
00:39:55
◼
►
- So I don't know.
00:39:58
◼
►
I feel like there's something that Apple,
00:40:00
◼
►
I think they're well aware of it, that's what I think.
00:40:03
◼
►
And I think we'll see more,
00:40:04
◼
►
I think we'll see it go that way.
00:40:05
◼
►
- Yeah, I think it's a classic example of,
00:40:07
◼
►
they saw everything as a nail.
00:40:09
◼
►
They had an App Store hammer,
00:40:10
◼
►
and then everything looked like an app nail to them.
00:40:12
◼
►
And in hindsight, you can look back and say,
00:40:14
◼
►
we needed a different approach for this.
00:40:16
◼
►
- And I think they've known that for over a year and a half,
00:40:18
◼
►
which is why we saw watchOS 3
00:40:20
◼
►
and we'll see watchOS 4 be different.
00:40:23
◼
►
Yeah, it'd be interesting to see what they do with that.
00:40:28
◼
►
Anything else on quarterly results before we move on?
00:40:32
◼
►
- No, I mean, I saw at the same time
00:40:35
◼
►
Tim Cook was on Jim Cramer
00:40:37
◼
►
and said that he used Apple Watch to lose 30 pounds.
00:40:39
◼
►
- Which, I don't know where that was from.
00:40:43
◼
►
Like, and again, and Tim Cook does not strike me
00:40:45
◼
►
as a bullshitter, right?
00:40:47
◼
►
- Like, he's, if he says he lost 30 pounds,
00:40:50
◼
►
I think he probably lost 30 pounds,
00:40:51
◼
►
but I mean, I've seen him on stage every six months
00:40:56
◼
►
for five, six years, and there was never any point
00:41:00
◼
►
where it looked like he put on, you know,
00:41:03
◼
►
or put on or lost 30 pounds.
00:41:05
◼
►
- Yeah. - I mean, that's,
00:41:06
◼
►
but anyway. - And more power to him,
00:41:08
◼
►
it just, it was amazing. - Right.
00:41:10
◼
►
What did the, it was a pretty good interview.
00:41:12
◼
►
I mean, for, you know,
00:41:13
◼
►
I give Jim Cramer credit for a guy
00:41:18
◼
►
who's not really an Apple person,
00:41:20
◼
►
but rather a finance person.
00:41:22
◼
►
I thought it was a pretty informative interview.
00:41:25
◼
►
I think that this announcement of a billion,
00:41:27
◼
►
a $1 billion fund to promote advanced manufacturing jobs
00:41:32
◼
►
in the US is pretty interesting.
00:41:34
◼
►
That's cooking out.
00:41:36
◼
►
So details aren't out yet.
00:41:37
◼
►
I think he said to come in at the end of May.
00:41:39
◼
►
- Yeah, I think so.
00:41:42
◼
►
It was entirely, I mean, it was super interesting
00:41:47
◼
►
when you started to decompose the interest,
00:41:48
◼
►
the relationship that Apple has with the administration
00:41:50
◼
►
who is heavily pro US jobs and US manufacturing
00:41:54
◼
►
and all these elements where Apple has
00:41:56
◼
►
massive manufacturing capacity outside the US, but also a massive amount of money, which
00:42:00
◼
►
we heard about on the call as well, that they want to repatriate.
00:42:03
◼
►
And the last time that happened was under the Bush administration, and this administration
00:42:06
◼
►
might be more amenable.
00:42:07
◼
►
So I think it's a very careful balancing act.
00:42:12
◼
►
And it's—yeah, because one thing that has happened in recent years is Apple's had
00:42:22
◼
►
large cash poured for a long time now, although the definition of large keeps growing.
00:42:30
◼
►
Yeah, letting out the waste band.
00:42:33
◼
►
But it has changed, even though they've sort of capped it off now where it's not
00:42:37
◼
►
really growing so much, and rather, however much it would be growing, they just keep giving
00:42:42
◼
►
to the shareholder, whatever they call it.
00:42:45
◼
►
It's growing despite the biggest giveback, one of the biggest givebacks in corporate
00:42:49
◼
►
One shift that has happened, though, is that their US holdings have shrunk, and it's almost
00:42:55
◼
►
entirely overseas. What they have now is almost entirely overseas. And so for this billion-dollar
00:43:00
◼
►
fund in the US, they're going to borrow to get the money rather than use it because they don't
00:43:06
◼
►
really have a billion. They have a billion, but it's—
00:43:11
◼
►
I don't have it on me.
00:43:12
◼
►
Right. It's in my wallet over in Ireland.
00:43:17
◼
►
No, very true.
00:43:20
◼
►
But it'll be interesting to see what comes of that.
00:43:22
◼
►
And I don't think Apple is a--
00:43:27
◼
►
and they've been thinking about this for a while.
00:43:29
◼
►
I mean, with the Mac Pro, that was
00:43:33
◼
►
2013 where they announced that it
00:43:35
◼
►
would be assembled in the US.
00:43:36
◼
►
I mean, so it's not like they haven't--
00:43:38
◼
►
like all of a sudden, just with Trump in office,
00:43:41
◼
►
they're now looking to toe the line on bringing manufacturing
00:43:45
◼
►
jobs back to the US.
00:43:48
◼
►
But I don't think-- and I think if there's
00:43:50
◼
►
a Trumpian aspect to it, I don't think
00:43:53
◼
►
it's so much about toeing the line
00:43:55
◼
►
or wanting to please the Trump administration,
00:44:00
◼
►
but more a pragmatic, let's make sure we don't get caught
00:44:06
◼
►
flat-footed if they start a trade war with China
00:44:10
◼
►
or impose some other tariff or something like that.
00:44:14
◼
►
like let's be ready for anything that might happen now that somebody with his temperament
00:44:19
◼
►
and his stated policies toward overseas manufacturing jobs is in office.
00:44:25
◼
►
It's almost like preemptive positioning when they bought Steak and Didi in China because
00:44:30
◼
►
there's certain volatility in that leadership as well.
00:44:34
◼
►
And it's true.
00:44:35
◼
►
I think that was back when they were doing the iFactory series in New York Times and
00:44:39
◼
►
and that was a big story, and Apple making Macs,
00:44:43
◼
►
MacBook Pros, sorry, Mac Pros in the US
00:44:45
◼
►
was a very good story for that too.
00:44:47
◼
►
It'll be interesting to see where this goes.
00:44:49
◼
►
- Yeah, it will be.
00:44:51
◼
►
I mean, you know, again, you can say,
00:44:53
◼
►
like I saw it on CNBC after the Kramer thing had aired,
00:44:58
◼
►
where somebody was like, you know,
00:45:01
◼
►
given Apple's $250 billion cash holdings
00:45:07
◼
►
and their quarterly revenue.
00:45:11
◼
►
It's easy to say a billion dollars isn't that much to Apple,
00:45:13
◼
►
but still, a billion dollars is a billion dollars,
00:45:15
◼
►
and saying you're gonna commit a billion dollars
00:45:17
◼
►
to assembling, to advanced assembly
00:45:19
◼
►
and manufacturing jobs in the US is significant.
00:45:22
◼
►
- Yeah, if you have $250, you gotta give a dollar away.
00:45:25
◼
►
It's still a dollar you gotta give away.
00:45:26
◼
►
- Right, and it's, a billion is a little different
00:45:29
◼
►
than one dollar.
00:45:29
◼
►
- And any problem is easy to solve
00:45:32
◼
►
provided you're not the one in charge of solving it.
00:45:35
◼
►
That's what the media keeps forgetting, I think.
00:45:39
◼
►
- Let me take another break here
00:45:42
◼
►
and thank our next sponsor.
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We just bought a new Casper mattress
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He literally, honest to God, he was mad at me
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that I didn't get him one sooner.
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It was that, we were that happy with it.
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He's that happy with it.
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It's a great mattress.
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So here's the deal.
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This is my favorite thing about them.
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They don't make you choose a type of mattress.
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When you need a mattress, you go there,
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you pick a size, and that's all.
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And then it comes to you, and you open it up,
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and you've got a mattress.
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How do you ship a mattress to somebody?
00:46:26
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It's the fact that they make it out of like this,
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their own custom blend of like foams.
00:46:34
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It comes in a little box, little box meaning like
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it might be the biggest package that you're gonna get
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this year delivered to your house,
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but for a mattress it's a surprisingly small box.
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And then they have nice instructions on the outside,
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they tell you to bring it up to the room
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where you want it first, don't open it up downstairs.
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Go to the bedroom, follow their instructions,
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you open it up, it sucks all the air out of the room
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to fill the mattress, so be careful, be careful.
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Make sure you take a deep breath before you open it up.
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And there you go, you got a mattress.
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And it's comfortable and it's nice.
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It's just a nice mattress.
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And the prices, because they sell directly,
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they make 'em right here in the US, by the way.
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They make 'em here in the US.
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They sell 'em to you directly.
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There's no middleman, there's no markup
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for a retail store or anything like that.
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Their prices blow away the prices for premium mattresses
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from the big name mattress companies.
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There's just no comparison.
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they will just arrange for someone to come
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You can't save 50 bucks on their dog mattresses.
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I'm sorry, because the dog mattresses are only like a couple hundred bucks.
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But if you have a dog and you want to get your dog a bed, get them a Casper.
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They have an amazing, amazing dog mattress.
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And I keep mentioning it and readers keep saying that they bought it for their dog and
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their dog won't get up off the mattress.
00:48:19
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So there you go.
00:48:20
◼
►
My thanks to Casper, makers of fine mattresses.
00:48:25
◼
►
What else happened recently?
00:48:26
◼
►
I guess this week, Microsoft had their education event, and they unveiled two things. They
00:48:30
◼
►
unveiled on the hardware side, their own—this is their first true laptop, something that's
00:48:36
◼
►
not like a detachable tablet type thing that they call the Surface laptop. And they unveiled
00:48:44
◼
►
a new operating system called Windows 10 S. Which do you want to talk about first?
00:48:50
◼
►
I was going to say Joe Belfiore's new blonde haircut.
00:48:55
◼
►
He famously Windows phoned Joe Belfiore,
00:48:57
◼
►
who went away for a year and decided to focus on education
00:48:59
◼
►
and then came back and is now leading this initiative.
00:49:02
◼
►
- I didn't see that part of the show.
00:49:03
◼
►
- Yeah, I don't think they put him on stage,
00:49:05
◼
►
which was interesting.
00:49:06
◼
►
- Oh, that's why I didn't understand.
00:49:07
◼
►
- They had Meyerson on stage, yeah.
00:49:08
◼
►
He was out front beforehand.
00:49:10
◼
►
I think maybe the hardware first, because--
00:49:12
◼
►
- Were you there?
00:49:13
◼
►
- No, we had Daniel Rubino, one of my colleagues was there.
00:49:16
◼
►
- I watched the video, but I really only watched the video
00:49:18
◼
►
for the 10S part, I didn't watch the hardware part.
00:49:23
◼
►
So what do you want to talk about first?
00:49:25
◼
►
The hardware?
00:49:26
◼
►
Alright, let's talk about the hardware.
00:49:27
◼
►
It's so interesting, and I'm going to start off with this because why not, it's
00:49:31
◼
►
the talk show.
00:49:33
◼
►
If this laptop had an Apple logo on it, I think the coverage would have been very different
00:49:37
◼
►
than what we saw.
00:49:40
◼
►
Because there was a lot of things about this laptop that were very Apple-esque.
00:49:44
◼
►
The design looks almost identical to a MacBook Air.
00:49:46
◼
►
The price was almost identical to a MacBook Air.
00:49:49
◼
►
You know a lot of the video and the language that they used for it was very similar to
00:49:55
◼
►
It's got one port on it, USB-A port instead of a USB-C port, but just one port on it and
00:49:59
◼
►
it does have the Surface dock, you know, so you can do other things with it.
00:50:02
◼
►
But I think a lot of people who were highly critical of Apple for doing things like a
00:50:06
◼
►
single port MacBook or any of a dozen decisions they've made recently were strangely silent
00:50:12
◼
►
when it came to Microsoft making very similar moves with this laptop.
00:50:15
◼
►
Yeah, one port it's USB a which seems outdated and then they have a proprietary
00:50:19
◼
►
Displayport right? Yeah, and the surface talked that to me that the proprietary
00:50:24
◼
►
Displayport seems like the weird the part that like whoa if Apple did that that would be that would seem to generate a lot of criticism
00:50:31
◼
►
I don't get you you are true. I wasn't even gonna bring that aspect up, but there's
00:50:36
◼
►
How can Apple release a laptop with one port and get like in a month of criticism?
00:50:42
◼
►
or years of criticism. People still complain about the MacBook, you know, people call it the MacBook One, and then
00:50:48
◼
►
Microsoft releases one with one port. It happens to be outdated. The only other port is a proprietary one, which is an Apple move, and
00:50:56
◼
►
it gets headlines like
00:50:59
◼
►
here's the laptop, the Apple's, Apple's, or Microsoft's
00:51:03
◼
►
MacBook killer that Apple can't ignore. And it gets, it gets funnier after that because it is running Kaby Lake,
00:51:09
◼
►
which is a generation beyond what Apple ran, and there's reasons for that.
00:51:12
◼
►
that the quad-core version of Kaby Lake wasn't ready when Apple needed it.
00:51:15
◼
►
The graphics that Apple wanted, the more powerful graphics, were not available when Apple wanted
00:51:18
◼
►
to put them into the MacBook Pro.
00:51:20
◼
►
And this, in fact, doesn't have those sorts of graphics options.
00:51:22
◼
►
So Microsoft made a different choice.
00:51:24
◼
►
They went with a better CPU, but arguably a much worse GPU.
00:51:27
◼
►
But at the same time, there's 8 gigabytes and 16 gigabytes of RAM, but the 16 gigabyte
00:51:31
◼
►
version doesn't ship for months.
00:51:32
◼
►
And can you imagine if Apple announced the new MacBook Pros that we went to in October
00:51:36
◼
►
and said, "Oh, by the way, the 16 gigabyte version is not going to ship for a few months"?
00:51:41
◼
►
And I also think I went through the configuration on it because there was also some initial
00:51:45
◼
►
Twitter feedback that I saw where it was that it shows how overpriced the MacBook Pros are.
00:51:52
◼
►
And I found the exact opposite where I configured one with a Core i7, 16 gigs of RAM, and a
00:52:01
◼
►
512 megabyte SSD.
00:52:03
◼
►
the price was $2,199 and a MacBook with Core i7 and 16 gigs of RAM and a 512
00:52:11
◼
►
gigabyte SSD was $2,199. The exact same price. $2,199 for both. And Apple offers a
00:52:20
◼
►
one terabyte SSD. Microsoft doesn't. And Apple will let you get a 16 gigabytes of
00:52:26
◼
►
RAM configuration in the Core i5 variant of the MacBook Pro and Microsoft doesn't.
00:52:33
◼
►
If you want to get 16 gigs of RAM,
00:52:35
◼
►
you've got to also upgrade to the Core i7.
00:52:38
◼
►
And I'm personally, me personally,
00:52:41
◼
►
I've actually totally changed my personal take on
00:52:44
◼
►
laptops where for me, I think,
00:52:50
◼
►
I'm podcasting from it right now.
00:52:53
◼
►
I have a 2015, or is it 2014?
00:52:57
◼
►
Jeez, I don't even remember.
00:52:58
◼
►
MacBook Pro, 13-inch MacBook Pro.
00:53:00
◼
►
Let's see what they say in here.
00:53:02
◼
►
I don't even remember.
00:53:07
◼
►
My take for years...
00:53:09
◼
►
Oh, mid-2014.
00:53:11
◼
►
It's a late 2014 MacBook Pro.
00:53:14
◼
►
It's one of the best computers I've ever owned.
00:53:17
◼
►
I maxed out everything when I bought it.
00:53:19
◼
►
I got three...
00:53:21
◼
►
Three gigahertz Intel Core i7.
00:53:22
◼
►
I got the 16 gigs of RAM, which is the most I could get.
00:53:25
◼
►
And I got the one terabyte SSD.
00:53:28
◼
►
And I'm happy with all those decisions, because I've got a couple hundred gigabytes
00:53:33
◼
►
left but way more than 512.
00:53:35
◼
►
I'm like 700 or something like that.
00:53:37
◼
►
So I need the one terabyte was useful to me.
00:53:41
◼
►
RAM is the biggest thing I need, because I'm lazy and I always keep all the Safari tabs
00:53:46
◼
►
open and Slack takes, Slack itself, even if you run it as an app, takes like a gigabyte
00:53:55
◼
►
I don't think I need a Core i7.
00:53:57
◼
►
I think-- and I thought this when I was testing.
00:54:00
◼
►
I had a couple of the review units of the new MacBook Pros
00:54:04
◼
►
from October.
00:54:08
◼
►
There's nothing I do on a day-to-day basis
00:54:11
◼
►
where having a Core i7 instead of a Core i5
00:54:13
◼
►
really makes a difference.
00:54:14
◼
►
I don't use Xcode.
00:54:16
◼
►
Or if I do, I do it rarely enough
00:54:19
◼
►
that the difference in build times.
00:54:21
◼
►
I'm not doing it all day long where
00:54:23
◼
►
shaving some time off the build and run cycle
00:54:26
◼
►
would really make a difference.
00:54:30
◼
►
Other things I do that might be like batch processing,
00:54:32
◼
►
it doesn't matter to me because it's running in the background.
00:54:36
◼
►
The difference between a Core i5 and Core i7, performance wise,
00:54:39
◼
►
isn't meaningful to me personally.
00:54:40
◼
►
And the Core i5 is going to get better battery life.
00:54:43
◼
►
And that actually is-- that's more important to me.
00:54:45
◼
►
So I think the next time I get a MacBook Pro,
00:54:47
◼
►
I'd get a Core i5 that would get better battery life.
00:54:50
◼
►
And it's way more than fast enough.
00:54:53
◼
►
And then just max out the SSD and the RAM.
00:54:56
◼
►
Microsoft won't let you do that and I find that to be a very useful configuration
00:54:59
◼
►
I have the exact same MacBook Pro that you have from before the exact same
00:55:03
◼
►
Configuration and I came to the exact same conclusion about this one
00:55:05
◼
►
And in fact, I can't mention any names, but someone who knows those chipsets inside and out just told me point blank
00:55:10
◼
►
Don't give and tell the extra money. I
00:55:16
◼
►
I believe that I really do and it's not so much that there's anything wrong with the core i7
00:55:20
◼
►
But that the core i5 is just good enough and I really do on that curve
00:55:25
◼
►
And I think that's why Apple has wisely made it the default,
00:55:28
◼
►
even on the Pros.
00:55:31
◼
►
It's not just that it's more expensive,
00:55:33
◼
►
but that it's really a good--
00:55:35
◼
►
even for someone who needs a hyper--
00:55:37
◼
►
relatively on the scale of all of Apple's MacBooks,
00:55:40
◼
►
higher performance model, the MacBook Pro, the Core i5
00:55:43
◼
►
is a good one.
00:55:44
◼
►
And for that money, you get an extra port.
00:55:45
◼
►
I mean, you're actually getting one port from MacBook Pros.
00:55:48
◼
►
So anyway, I do find that interesting on the surface.
00:55:51
◼
►
I'll give them kudos.
00:55:52
◼
►
I don't think it looks like a MacBook Air.
00:55:54
◼
►
I think Apple has largely defined the modern laptop in a way that there are some basic
00:56:02
◼
►
fundamental similarities to the MacBook Air.
00:56:06
◼
►
The wedgey design.
00:56:07
◼
►
Yeah, the wedge design is certainly one.
00:56:10
◼
►
But I don't think that's the sort of thing that even me, as somebody who's relatively
00:56:13
◼
►
sensitive to people ripping off MacBooks, I don't think that's something that they could
00:56:17
◼
►
lay ownership to.
00:56:21
◼
►
sort of like, Tim Cook mentioned this, I think, at the event last year when they introduced
00:56:28
◼
►
the MacBook Pros, when they went through all of Apple's portables from the beginning,
00:56:33
◼
►
at least from the first PowerBook. I think they skipped the Mac portable. But all the
00:56:38
◼
►
ones that you would identify as a laptop, like the Mac portable was portable but wasn't
00:56:42
◼
►
a laptop. It seems crazy now, but Apple was the first one who put the keyboard back so
00:56:50
◼
►
so that you have palm rests in front.
00:56:53
◼
►
All previous laptops had the keys
00:56:55
◼
►
right up to the front of the device.
00:56:57
◼
►
I just think that's just something that when you see it,
00:57:01
◼
►
you're like, oh, that's an obvious way to do it.
00:57:03
◼
►
I think that the wedge-- - Optimized design, yeah.
00:57:05
◼
►
- Right, I think the wedge shape of the MacBook Air
00:57:06
◼
►
is an obvious way to shave weight off a device,
00:57:10
◼
►
where only some of the components
00:57:12
◼
►
need the full thickness at the back,
00:57:15
◼
►
and if you can make it thinner in the front,
00:57:17
◼
►
you might as well.
00:57:18
◼
►
So I don't hold that against them.
00:57:19
◼
►
And at a glance, you don't look at it,
00:57:21
◼
►
and you wouldn't look at that
00:57:22
◼
►
and think that's a MacBook Air.
00:57:23
◼
►
- I did, but I'm willing to concede the point.
00:57:26
◼
►
I watched the video, 'cause the video, again,
00:57:28
◼
►
is very similar to Apple Design Language,
00:57:30
◼
►
and you see that computer opening up,
00:57:31
◼
►
and if you squint a little bit,
00:57:32
◼
►
you can't tell the difference.
00:57:33
◼
►
- All right, and they obviously took a lot of pride
00:57:36
◼
►
in the video, and it is an Apple-style video,
00:57:39
◼
►
but there's a lot of pride in the internals, too.
00:57:41
◼
►
They show the, what would you call it, the...
00:57:47
◼
►
It's obviously done in CGI, but the computer--
00:57:50
◼
►
The renders.
00:57:51
◼
►
Yeah, coming apart.
00:57:53
◼
►
The different parts of it are in the little screws
00:57:56
◼
►
and everything going in.
00:57:57
◼
►
The federalists, too, they've gotten much--
00:57:59
◼
►
I mean, for a software company, they've
00:58:00
◼
►
gotten remarkable hardware chops over the last few years.
00:58:03
◼
►
Well, it's funny, though.
00:58:04
◼
►
They've always had a good reputation
00:58:06
◼
►
for making mice and keyboards, right?
00:58:09
◼
►
Microsoft mice and keyboards have,
00:58:10
◼
►
ever since they got into the business,
00:58:12
◼
►
have had reputation as world class.
00:58:15
◼
►
But the Xbox line, not so much.
00:58:20
◼
►
Red rings and squeaky boxes.
00:58:23
◼
►
But yeah, they-- and I even like the way that the--
00:58:27
◼
►
I think-- is it the Windows logo or the Microsoft logo,
00:58:30
◼
►
the four rectangles thing?
00:58:31
◼
►
The Windows logo, yeah.
00:58:32
◼
►
Is that what it is?
00:58:34
◼
►
It looks good.
00:58:35
◼
►
They've finally gotten it to a point where it's reduced to a real icon.
00:58:40
◼
►
It was probably the de facto Microsoft logo by now,
00:58:43
◼
►
because I think they use it everywhere.
00:58:45
◼
►
They're using a different material.
00:58:46
◼
►
They've got a soft touch, I forget the name of it.
00:58:51
◼
►
There's a brand name that I wasn't familiar with.
00:58:53
◼
►
- Yeah, acetyl something.
00:58:55
◼
►
- Yeah, it's some kind of fake leather type,
00:58:58
◼
►
artificial synthetic leather.
00:59:00
◼
►
- It's still leather, what AstroTurf is to grass
00:59:01
◼
►
or something.
00:59:02
◼
►
- Yeah, but that it's used by premium luxury automakers
00:59:06
◼
►
for components and the dashboards of cards
00:59:09
◼
►
or stuff like that.
00:59:10
◼
►
So it's supposedly a great material.
00:59:13
◼
►
It will be interesting to see how it wears.
00:59:16
◼
►
And you might think, hey, well, duh, of course
00:59:18
◼
►
it's going to wear well.
00:59:19
◼
►
Why would they use it if it doesn't wear well?
00:59:21
◼
►
But then you think about the-- remember the iPod Touch that--
00:59:26
◼
►
Well, not an iPod Touch.
00:59:27
◼
►
It was an iPod Nano or something that was like-- you could
00:59:31
◼
►
scratch it with your fingernail.
00:59:33
◼
►
Yeah, no, totally.
00:59:33
◼
►
You can't-- it's hard to-- there's no amount of Q&A that
00:59:36
◼
►
can prepare you for a million customers hitting your product.
00:59:38
◼
►
So we'll see.
00:59:38
◼
►
But that's new.
00:59:39
◼
►
I don't recall ever seeing a premium laptop that
00:59:42
◼
►
was something other than aluminum or plastic as the surface.
00:59:47
◼
►
- Yeah, they said they wanted it to be less sterile,
00:59:52
◼
►
to be less cold, to be more like a warmer feeling.
00:59:54
◼
►
I just thought, ah, that's gonna pick up a lot of stains
00:59:56
◼
►
and a lot of dirt.
00:59:57
◼
►
- At least the lighter colors would, I would think.
00:59:59
◼
►
I don't know.
01:00:01
◼
►
- But the argument, I guess, is that it's gonna patina
01:00:03
◼
►
like a good leather.
01:00:04
◼
►
- I don't know, but it's--
01:00:05
◼
►
- Which is a fancy way of saying a stain.
01:00:07
◼
►
- Yeah, but it's weird, though.
01:00:08
◼
►
I think things that patina by touch are different
01:00:10
◼
►
things like if you have like a leather watch strap or a leather belt it will get a patina over time
01:00:21
◼
►
but it doesn't look like too sweaty palm print. Yes. Right? No, yeah, exactly. You know, it's
01:00:29
◼
►
coming from use as opposed to coming from just sweat on two spots, right? Right on the palm rest.
01:00:35
◼
►
And those are heavily used. I mean, that's heavy traffic there. Yeah, so we'll see, you know,
01:00:38
◼
►
but give them credit for something original.
01:00:42
◼
►
- And it looks pretty good.
01:00:42
◼
►
But I don't think the price is all that compelling.
01:00:45
◼
►
I mean, I don't think it's bad,
01:00:46
◼
►
but I don't get the argument
01:00:48
◼
►
that it makes Apple's MacBook pricing look out of line.
01:00:51
◼
►
- No, the one thing you could criticize Apple for
01:00:53
◼
►
is that at $99, $999, they do not have a retina computer.
01:00:57
◼
►
The MacBook Air is still a non-retina machine,
01:00:59
◼
►
although it does have a wider variety of ports
01:01:02
◼
►
than this machine does.
01:01:04
◼
►
- But for people who always wanted a retina MacBook Air,
01:01:07
◼
►
the MacBook Pro Escape is not quite that,
01:01:10
◼
►
and this is closer.
01:01:11
◼
►
- Right, and that is the take,
01:01:13
◼
►
there are a couple of tweets along the lines of,
01:01:15
◼
►
this is the MacBook Air, the Retina MacBook Air
01:01:18
◼
►
that Apple never made.
01:01:20
◼
►
And you can kinda see that and squint your eyes,
01:01:23
◼
►
and that's sort of basically what it is.
01:01:25
◼
►
It's the wedge shape, it's 13 inches display,
01:01:28
◼
►
it has a Retina display, it's got the Core i5
01:01:31
◼
►
and Core i7 chipsets, as opposed to the Intel M3, M5,
01:01:35
◼
►
seven chips that the MacBook has.
01:01:37
◼
►
Yeah, which I still don't like.
01:01:40
◼
►
Whenever those chips see my iPad Pro, they just cry.
01:01:45
◼
►
That's the truth.
01:01:46
◼
►
For people who don't pay attention to those specs, and I know some of you people listening
01:01:49
◼
►
obviously do, but I think a lot of you probably don't.
01:01:53
◼
►
But the MacBook, the one-port MacBook that we have today is very, very, very similar
01:02:00
◼
►
conceptually to the original, when the iPad Air--
01:02:04
◼
►
not iPad Air, MacBook Air first came out,
01:02:07
◼
►
where it was not priced based on performance.
01:02:14
◼
►
And in traditional computer thinking,
01:02:18
◼
►
you spend more to get a faster computer, and you spend less,
01:02:21
◼
►
and you get a slower computer, by some multiple measures,
01:02:26
◼
►
often of speed. I/O, CPU, graphics, you name it. You spend more, you get faster, you
01:02:33
◼
►
spend less, you get slower. And the MacBook Air was a dramatic exception to
01:02:38
◼
►
that, where the MacBook Air was a lot more expensive and a lot slower, but what
01:02:43
◼
►
you got was something remarkably thinner and lighter. You know, famously taken out
01:02:47
◼
►
of a manila envelope by Steve Jobs on stage to announce it. To gasps, outright
01:02:52
◼
►
gasps from the audience.
01:02:54
◼
►
The appeal was immediate.
01:02:56
◼
►
But in terms of how is it priced, it was very different.
01:02:58
◼
►
It was a premium-priced product, even though the performance was
01:03:01
◼
►
far behind a MacBook Pro, like far less expensive computers.
01:03:05
◼
►
The MacBook today is sort of like that.
01:03:07
◼
►
The difference isn't as dramatic.
01:03:08
◼
►
It's not super expensive.
01:03:10
◼
►
I think-- what does it start at, $1,299?
01:03:11
◼
►
And a reasonable config is, I would say, around $1,500, $1,600.
01:03:18
◼
►
But it's slower than a $999 MacBook Air.
01:03:22
◼
►
- Yeah, and I think it's also,
01:03:24
◼
►
if you actually look at that computer,
01:03:25
◼
►
the components that Apple used in it are expensive,
01:03:27
◼
►
and it's a really bad analogy,
01:03:29
◼
►
but they delivered futuristic computer technology
01:03:31
◼
►
in the present, and that's always expensive.
01:03:33
◼
►
And I remember sort of asking why it was this price,
01:03:35
◼
►
and it seemed overpriced,
01:03:36
◼
►
and I got this aghast sort of look,
01:03:38
◼
►
and then I got a very behind-the-scenes rundown
01:03:41
◼
►
of what actually went into making it.
01:03:42
◼
►
That display is incredibly sophisticated,
01:03:45
◼
►
and a lot of technology they had to invent
01:03:46
◼
►
to make that computer the way it is
01:03:48
◼
►
is incredibly expensive and sophisticated.
01:03:50
◼
►
And you could argue that they don't need to do that kind of thing.
01:03:53
◼
►
And I think we'll see that again with the iPhone 8 when it ships, that it's going to
01:03:56
◼
►
be more expensive than the current iPhones, but because the technology they're putting
01:03:59
◼
►
in it would otherwise not come to market for a couple years.
01:04:02
◼
►
And that's the cost of bringing that stuff forward sooner.
01:04:05
◼
►
So you really, we're skipping ahead, but you really think that they're going to ship an
01:04:09
◼
►
iPhone Pro or X or 8 or something that actually raises the prices from the current iPhone
01:04:15
◼
►
7 and 7 Plus prices?
01:04:18
◼
►
I think they saw that there's price elasticity
01:04:20
◼
►
when they made the iPhone 7 Plus 20 bucks more
01:04:23
◼
►
than the previous iPhone 7, sorry, the previous iPhone Plus
01:04:26
◼
►
and that's gonna carry forward.
01:04:27
◼
►
And when they start introducing things,
01:04:28
◼
►
it's always a balancing act.
01:04:30
◼
►
If we wanna put something like distance charging in,
01:04:31
◼
►
if we wanna put a much better camera system in,
01:04:33
◼
►
if we wanna put much better screen technology,
01:04:35
◼
►
all these things have a cost
01:04:36
◼
►
and they'll come down over time.
01:04:37
◼
►
But if we do it today, it's gonna be this price.
01:04:40
◼
►
If we do it next year or the year after,
01:04:41
◼
►
it's gonna be this price.
01:04:42
◼
►
And once in a while, I think they're gonna gamble
01:04:44
◼
►
and say, we can afford to test the upper limits
01:04:46
◼
►
of iPhone pricing.
01:04:48
◼
►
- Yeah, and the other factor that comes into that
01:04:49
◼
►
is that they can not have to bank on having 70 million
01:04:54
◼
►
of those components in the first three months.
01:04:57
◼
►
- Oh yeah, it controls demand.
01:04:58
◼
►
And the price is higher, less people want it,
01:05:00
◼
►
and then the constrained supplies don't matter as much.
01:05:02
◼
►
- I think if that's going to be their strategy
01:05:04
◼
►
with the iPhone, which I don't think
01:05:07
◼
►
they would call the iPhone 8, I really don't.
01:05:09
◼
►
I think they would call the iPhone Pro,
01:05:11
◼
►
or the iPhone something.
01:05:14
◼
►
Because I think, and then if they also have iPhone 7S
01:05:18
◼
►
and iPhone 7S Plus that stay at these same prices
01:05:20
◼
►
we know today and just do a typical S upgrade,
01:05:23
◼
►
which is often, if not usually, a better upgrade
01:05:27
◼
►
component-wise than the non-S years.
01:05:30
◼
►
I think calling the new one the iPhone 8
01:05:34
◼
►
makes the iPhone 7S look older than it would
01:05:39
◼
►
if they gave it a non-numbered name.
01:05:41
◼
►
Like iPhone Pro. - Or I think iPhone edition
01:05:42
◼
►
was the other-- - Right.
01:05:43
◼
►
- Because Macbook was Macbook stealth originally
01:05:45
◼
►
and then they just went with Macbook.
01:05:47
◼
►
- So they can play around with those things
01:05:48
◼
►
until they just make a last minute decision.
01:05:50
◼
►
- Right, and those things, the leak the least
01:05:52
◼
►
because they don't print the names on the devices
01:05:56
◼
►
so they don't come out of the,
01:05:57
◼
►
like you look on the back of your iPhone 7,
01:05:59
◼
►
it doesn't say iPhone 7, it just says iPhone.
01:06:01
◼
►
And so it's just a small number of product marketing people
01:06:06
◼
►
who do not leak.
01:06:08
◼
►
- And they back that stuff around for a while.
01:06:11
◼
►
Anyway, back to Surface laptop.
01:06:16
◼
►
The other thing-- so the flip side of the event
01:06:20
◼
►
was the software, which was Windows 10 S, which is--
01:06:24
◼
►
and again, the comparisons were all to Apple.
01:06:27
◼
►
Apple was so-- it's fascinating to me,
01:06:29
◼
►
as somebody who's been following this stuff obsessively for--
01:06:34
◼
►
I was a teenager.
01:06:38
◼
►
It is absolutely fascinating to me how central Apple is
01:06:43
◼
►
to this entire announcement, both software-- everything
01:06:46
◼
►
on the hardware was compared to the MacBook,
01:06:48
◼
►
and everything software was compared to iOS and Mac OS.
01:06:55
◼
►
But the big news-- so Windows 10 S,
01:06:57
◼
►
it's a cut-down version of Windows 10.
01:07:00
◼
►
And it is iOS-style in some ways,
01:07:04
◼
►
where apps can only come from the Windows App Store.
01:07:09
◼
►
And to get out of that, it's not like the Mac
01:07:15
◼
►
where you can click a checkbox and there's
01:07:20
◼
►
a radio button in the Mac in the security thing where you can
01:07:23
◼
►
The Gatekeeper switch.
01:07:23
◼
►
Yeah, the Gatekeeper switch.
01:07:25
◼
►
Allow apps only from the App Store
01:07:26
◼
►
or allow apps from the App Store and from known
01:07:31
◼
►
identified developers.
01:07:33
◼
►
And you can also, even with that checked, you can also use apps from unsigned developers,
01:07:40
◼
►
but you have to be nerdy enough to open them by not just by double clicking them.
01:07:45
◼
►
You have to control click and choose open or use the gear menu in the Finder just to
01:07:51
◼
►
double ensure that you know exactly what you're getting into in terms of using an app from
01:07:55
◼
►
an untrusted developer.
01:07:57
◼
►
So you can do that on the Mac.
01:07:58
◼
►
Windows 10 S is like iOS where there are no options like that.
01:08:03
◼
►
no options to get side load apps from outside the store from known developers, and certainly
01:08:08
◼
►
no options to get unsigned apps.
01:08:13
◼
►
You have to pro your way out of it.
01:08:15
◼
►
It's a huge, huge deal.
01:08:16
◼
►
I mean, it's the sort of thing that, like, if Microsoft had tried it 10 years ago, would
01:08:21
◼
►
have had antitrust regulators.
01:08:24
◼
►
Well, that was a suspicion.
01:08:25
◼
►
When the Mac App Store was first announced, there was a whole bunch of people who panicked
01:08:29
◼
►
immediately and said that we're one step away from Apple locking down the Mac the way
01:08:32
◼
►
They locked down iOS.
01:08:33
◼
►
And this is just the first stage.
01:08:35
◼
►
And Apple has thus far not done it at all.
01:08:37
◼
►
And it's interesting that Microsoft got there first.
01:08:40
◼
►
Because that's everybody's fear.
01:08:42
◼
►
And I highlighted a tweet during Fireball
01:08:44
◼
►
from Dieter Bohn of The Verge who said that Apple--
01:08:49
◼
►
Microsoft's the first-- I might be paraphrasing,
01:08:52
◼
►
but Microsoft's the first-- Microsoft
01:08:53
◼
►
ships a completely locked down computer before Apple.
01:08:58
◼
►
Which I thought was interesting just because it's-- when he's
01:09:01
◼
►
talking about a computer, it's clear that what he means is that he only thinks of Macs
01:09:05
◼
►
as real computers and not iPads, because the iPad's been out since 2011 and has been locked
01:09:10
◼
►
down the exact same way the whole time.
01:09:14
◼
►
Other changes that they've done that are even tighter than Apple's iOS restrictions in some
01:09:18
◼
►
ways are with web browsers. You can download other web browsers, but only from the store,
01:09:26
◼
►
Chrome is not in the store.
01:09:29
◼
►
It was at one point, so it might return.
01:09:31
◼
►
But my understanding-- I've poked your ass around--
01:09:34
◼
►
was more or less that Microsoft went to Google and said,
01:09:38
◼
►
hey, with the version of Chrome in the Windows App Store,
01:09:41
◼
►
you're turning it into Chrome OS.
01:09:42
◼
►
That it had its own app store.
01:09:45
◼
►
It did, again, circling back to our discussion of Apple
01:09:48
◼
►
and apps that have, quote unquote, "apps within apps."
01:09:51
◼
►
They were like, knock it off.
01:09:53
◼
►
And so rather than sort of take out that Chrome OS style
01:09:57
◼
►
integration of, quote, "apps within Chrome,"
01:09:59
◼
►
Google just took their ball and went home.
01:10:04
◼
►
But even if you do get a browser from their app store,
01:10:08
◼
►
you can't set it as your default.
01:10:10
◼
►
So if you get an email with a URL in it and click it,
01:10:13
◼
►
it's always going to open in Edge.
01:10:16
◼
►
And here's the part that would have
01:10:18
◼
►
been so much more interesting if they had done this years ago
01:10:21
◼
►
and if they had done it in Windows itself, is the search feature in Edge is Bing and
01:10:29
◼
►
only Bing, and you have no other options.
01:10:31
◼
►
So unlike, say, even iOS, which is pretty locked down, you get Google Search by default
01:10:37
◼
►
still, but you have the option for Bing, Yahoo, and DuckDuckGo.
01:10:42
◼
►
Yeah, it's hard to take things away from people, and I think the expectations are different.
01:10:48
◼
►
With iOS, the expectation has always been that you've never been able to have third-party
01:10:51
◼
►
rendering engines which means like you know you've never been able to you've always been able to change your
01:10:56
◼
►
Your default browser and with Microsoft in they're calling this windows. It feels like windows
01:11:00
◼
►
It looks like windows those features now feel taken away. You've taken away my ability to get chrome
01:11:05
◼
►
You've taken away my ability to search with Google rather than being a feature of the operating system. Yeah, it's interesting to see
01:11:10
◼
►
I'm intrigued to see how it plays out because I don't know who the market is for this exactly and
01:11:14
◼
►
There is an option last but not least there's an option
01:11:17
◼
►
Where you can get this?
01:11:20
◼
►
You could get if you buy any I guess any of these Windows 10s devices
01:11:24
◼
►
If you pay 50 bucks you can upgrade to Windows 10 Pro
01:11:30
◼
►
But it's clear
01:11:32
◼
►
It's not just like you're paying 50 bucks to toggle a checkbox like you're changing the OS in certain ways
01:11:39
◼
►
Yeah, it's not like a keeper where you can turn it off download the app you want turn it back on
01:11:42
◼
►
It's not like you can download Windows Pro get Chrome turn
01:11:44
◼
►
Then we go to it to Windows s you know, and I don't know enough about Windows to say for sure
01:11:49
◼
►
But it's clear that the difference between Windows 10
01:11:52
◼
►
S and Windows 10 Pro is more like it's
01:11:56
◼
►
two different versions of Windows 10,
01:11:58
◼
►
and there's obviously a lot of shared stuff in there.
01:12:00
◼
►
And it's not like the difference between iOS and Mac OS,
01:12:03
◼
►
where it's two entirely different operating systems.
01:12:08
◼
►
One Windows.
01:12:09
◼
►
But they did advertise repeatedly during the event
01:12:12
◼
►
that Windows 10 S-- I forget what they call it,
01:12:16
◼
►
but they don't call it sandboxing.
01:12:18
◼
►
But there's the equivalent idea of sandboxing,
01:12:20
◼
►
where apps from the Windows Store
01:12:26
◼
►
can't do it like the old days, where you can do it right
01:12:28
◼
►
all over the file system and add DLLs to the system level,
01:12:32
◼
►
blah, blah, blah.
01:12:34
◼
►
They repeatedly said that as you use a Windows 10s device
01:12:38
◼
►
over time, it won't slow down, which is-- again,
01:12:42
◼
►
I haven't used Windows on a regular basis in 10 or 15
01:12:46
◼
►
but it was always true and as far as I have heard recently is still true that if you know people
01:12:51
◼
►
can't nobody who's like an expert Windows user gets a Windows machine and four years later is
01:12:56
◼
►
still using it without having reinstalled at some point just to clean out the gunk.
01:13:00
◼
►
Yeah, it's super interesting to me the a lot of the choices that they made with this operating
01:13:07
◼
►
system and are they competing? It's clear they're competing with Apple in some aspects,
01:13:12
◼
►
but they're also competing with Chrome and Chrome OS and the growth of Chrome OS in schools and
01:13:18
◼
►
Chrome OS is the virtue is like the Chromebooks are super super cheap. Chrome OS is essentially free
01:13:23
◼
►
Chrome services Google services are essentially free makes it an incredibly easy to manage environment which education, you know schools
01:13:29
◼
►
everybody loves
01:13:30
◼
►
And is Windows S really an answer to that is a way to get a super cheap free version of Windows onto a bunch of
01:13:36
◼
►
Super cheap really inexpensive laptops. I think the surface laptop aside a lot of the third-party
01:13:42
◼
►
the Surface laptop style machines
01:13:44
◼
►
will be much less expensive.
01:13:46
◼
►
But that brings with it a whole other set of concessions
01:13:50
◼
►
or compromises.
01:13:51
◼
►
- I get the impression that at a practical level
01:13:56
◼
►
and from their business,
01:13:57
◼
►
what they really need to be concentrating on
01:14:01
◼
►
is Chrome and Chromebooks.
01:14:03
◼
►
And they announced that through their,
01:14:06
◼
►
nothing Microsoft branded, but through their partners,
01:14:08
◼
►
OEMs like I think Acer and a couple of others,
01:14:11
◼
►
that they're coming out with $189 notebooks
01:14:15
◼
►
that run Windows 10 S, which is a pretty good price point.
01:14:19
◼
►
And clearly, very specifically,
01:14:21
◼
►
the event was education themed,
01:14:23
◼
►
marked at the education market.
01:14:25
◼
►
The Surface laptop is clearly not aimed
01:14:31
◼
►
at that part of the education market,
01:14:35
◼
►
the tray full of laptops for grade school kids
01:14:40
◼
►
get as they come in the school.
01:14:43
◼
►
There is, though, it's still quote unquote education,
01:14:47
◼
►
but there's the teenagers who are
01:14:50
◼
►
going to own their own computer for high school and college.
01:14:56
◼
►
And that's where Apple thrives.
01:14:59
◼
►
So Apple, because their prices are so much higher,
01:15:02
◼
►
and because Chrome-- for various reasons,
01:15:04
◼
►
Chrome has really, really taken off in the classroom education
01:15:09
◼
►
And it's going to be interesting to see if it repeats.
01:15:14
◼
►
Because when I was young, a lot of us had Apple computers.
01:15:17
◼
►
But you'd go to schools, and sometimes they
01:15:19
◼
►
would have PC computing labs because they were cheap.
01:15:22
◼
►
And all you'd hear is kids go, ah, I hate this.
01:15:23
◼
►
My Mac at home is so much nicer.
01:15:25
◼
►
And I wonder if we're going to get to the point where,
01:15:28
◼
►
because schools are regimented the way that they are,
01:15:30
◼
►
there's a bunch of cheap Windows S and probably a lot more
01:15:32
◼
►
Chromebooks.
01:15:33
◼
►
And kids will go in and go, ah, this is not like the iPad
01:15:35
◼
►
I have at home.
01:15:36
◼
►
and that sort of builds a whole separate cache
01:15:39
◼
►
where maybe Apple isn't as competitive
01:15:41
◼
►
in the schools anymore,
01:15:42
◼
►
but they're super competitive in the homes
01:15:43
◼
►
with the same sort of population.
01:15:45
◼
►
- Yeah, I think it's definitely true.
01:15:46
◼
►
As the father of a seventh grader,
01:15:49
◼
►
and seventh grade is a little different,
01:15:51
◼
►
but in the lower grades, just in the last few years,
01:15:55
◼
►
at Jonas' school, most of the computers
01:15:58
◼
►
that they had access to were Chromebooks,
01:16:00
◼
►
and the kids hated them.
01:16:03
◼
►
But, well, not hated them,
01:16:04
◼
►
But they didn't really see them as something desirable.
01:16:07
◼
►
Hate's a wrong word.
01:16:08
◼
►
But they more or less were just Google Docs machines, really.
01:16:12
◼
►
That's really all they were.
01:16:13
◼
►
And I guess they do some research on web browsers.
01:16:17
◼
►
But they're just literally just used
01:16:19
◼
►
for searching the web for some amount of research
01:16:22
◼
►
and for writing.
01:16:25
◼
►
If you had a written assignment, you'd do it in Google Docs
01:16:28
◼
►
and it saves to a folder where the teacher can get it.
01:16:31
◼
►
And they're kind of junky, and they're kind of squeaky,
01:16:33
◼
►
and they're kind of mushy.
01:16:34
◼
►
Just like, I've asked, 'cause my co-workers
01:16:36
◼
►
are the same way, they have Chrome at school now,
01:16:38
◼
►
so they went all in on it, but they have iPads at home.
01:16:41
◼
►
And they can tell, like it's not,
01:16:42
◼
►
they don't put it in those terms,
01:16:44
◼
►
but they can tell that it just feel like a sub,
01:16:46
◼
►
like they're not the same experience.
01:16:47
◼
►
- Right, and that's not necessarily a bad thing,
01:16:49
◼
►
and I totally understand it from the school's perspective,
01:16:51
◼
►
'cause I don't, you know, that they don't think,
01:16:54
◼
►
you know, you don't want more expensive, you know.
01:16:58
◼
►
The price is a huge issue, and durability is a huge issue,
01:17:01
◼
►
and if you can combine it and have a device that at least is reasonably rugged and even
01:17:06
◼
►
if it does break, it's only $180 to replace or whatever, I totally get it. But the mind
01:17:13
◼
►
share of the kids and what they actually used and wanted to use in their own time was iPhones,
01:17:20
◼
►
I think that's an important part of the discussion in the overall education market.
01:17:25
◼
►
But the Surface laptop clearly is aimed… I feel like from a business sense, Microsoft
01:17:30
◼
►
really needs to stem the growth of Chromebooks.
01:17:34
◼
►
They need that market.
01:17:35
◼
►
They need that, you know, their business is set up
01:17:37
◼
►
on the assumption that all of these low-end machines
01:17:40
◼
►
will be running Windows and we'll figure out a way
01:17:44
◼
►
to make money even if the margins are really low.
01:17:46
◼
►
That that's, you know, that Windows Everywhere strategy
01:17:48
◼
►
is important to them.
01:17:49
◼
►
I feel like it's more of a psychological pride thing
01:17:53
◼
►
that they are, and for years now,
01:17:56
◼
►
it's not just with the Surface laptop,
01:17:58
◼
►
but that they've sort of been, not even sort of,
01:18:00
◼
►
that they've been outright gunning for the MacBook
01:18:03
◼
►
in advertising with their products, right?
01:18:06
◼
►
They had a whole ad campaign based on the,
01:18:09
◼
►
I forget the name of their products,
01:18:12
◼
►
but I think it's the Surface Book?
01:18:14
◼
►
- Surface Pro and the Surface--
01:18:15
◼
►
- Or the Surface Pro?
01:18:16
◼
►
I don't know, but it's one--
01:18:17
◼
►
- Surface Pro was the first one
01:18:18
◼
►
that was the convertible tablet,
01:18:19
◼
►
and then Surface Book was the laptop-y convertible.
01:18:22
◼
►
- Right, so the laptop-y convertible.
01:18:24
◼
►
There's an ad campaign that was pretty big where they ran,
01:18:26
◼
►
And the whole thing was based on,
01:18:28
◼
►
can't do this on a MacBook,
01:18:30
◼
►
and it's usually just drawing or touching the screen.
01:18:32
◼
►
Trying to make that,
01:18:35
◼
►
look, we've made a high quality laptop
01:18:37
◼
►
and it has a touchscreen,
01:18:39
◼
►
trying to make that into a differentiating issue.
01:18:43
◼
►
And they mentioned, in that campaign,
01:18:45
◼
►
they mentioned MacBooks specifically and nothing else.
01:18:48
◼
►
I mean, and they can't really mention anything else
01:18:50
◼
►
because it's not targeted at Chromebooks.
01:18:53
◼
►
It's a very, these are different class machine.
01:18:55
◼
►
or like the thousand dollar range machine, and they can't piss off their OEMs by talking
01:19:00
◼
►
about other Windows laptops.
01:19:02
◼
►
It feels like Microsoft is caught in a hard—it's sort of caught in the middle right now.
01:19:06
◼
►
You have Apple at one side and Google at the other side, and Microsoft is sort of running
01:19:09
◼
►
back and forth between them, not really certain of its own identity, sometimes competing with
01:19:13
◼
►
Google, sometimes with Apple.
01:19:16
◼
►
And I don't want to bring up the toaster fridge thing, but I think it's an apt description
01:19:19
◼
►
of it sort of botches your focus with products because you don't have your own clear destination.
01:19:25
◼
►
You're sort of like what Apple's doing over here, what Google's doing over here, and you're meshing them together
01:19:29
◼
►
And I think that's sort of the disconnect that I see in the Surface Book. Yeah, okay the Surface Laptop
01:19:34
◼
►
well, and the other thing too is that they they
01:19:37
◼
►
Tried to make some hay at the end of last year in the wake of the mixed reviews of the new MacBook Pros
01:19:48
◼
►
It said you know
01:19:50
◼
►
this is the end of 2016-- that I forget
01:19:54
◼
►
if they said their surface in particular,
01:19:56
◼
►
or that the premium market, which
01:19:59
◼
►
is defined as like $9.99 and up for laptops,
01:20:02
◼
►
that they're taking share away from Apple in that market.
01:20:06
◼
►
And there were a couple of statements that they had.
01:20:08
◼
►
But it was all Bezos numbers, where
01:20:10
◼
►
they didn't give specific numbers or sources
01:20:12
◼
►
and just set it.
01:20:15
◼
►
But the actual numbers that have been released,
01:20:17
◼
►
and were released since then, don't bear that out.
01:20:20
◼
►
Apple's Mac sales have been up.
01:20:22
◼
►
And again, Apple doesn't, in their numbers,
01:20:24
◼
►
release the split between notebooks and desktops.
01:20:27
◼
►
But there's no reason to believe that their desktop
01:20:29
◼
►
sales are up, because their best selling one, the iMac,
01:20:32
◼
►
is over a year old.
01:20:34
◼
►
And there are other ones.
01:20:35
◼
►
The Mac Pro and the Mac Mini are 17 and 23 years old,
01:20:40
◼
►
respectively.
01:20:41
◼
►
And even in the best desktop year, the laptops dwarf.
01:20:45
◼
►
Just dwarf the desktop sales.
01:20:48
◼
►
And so there's absolutely--
01:20:50
◼
►
Apple's Mac sales are up the last two quarters
01:20:53
◼
►
they've reported.
01:20:53
◼
►
So there's absolutely no sign that Mac sales are down.
01:20:58
◼
►
And so if it's true that Windows PCs in the premium market
01:21:02
◼
►
have taken share from Apple, it doesn't make any sense.
01:21:06
◼
►
Because if Apple's sales are up, technically it
01:21:08
◼
►
would be possible if the overall market were growing so fast
01:21:11
◼
►
that they could take share away, even though Apple is still
01:21:14
◼
►
growing by outgrowing it.
01:21:16
◼
►
But absolutely nobody is reporting
01:21:19
◼
►
that premium Windows laptop sales are
01:21:22
◼
►
a growing part of the market.
01:21:24
◼
►
In fact, everybody's reporting that it's
01:21:26
◼
►
a shrinking part of the market.
01:21:27
◼
►
Not collapsing, but like a slowly deflating tire.
01:21:32
◼
►
And there's no sign of that abetting.
01:21:39
◼
►
Yeah, and it's funny that-- again,
01:21:41
◼
►
going back to the Apple Watch thing,
01:21:43
◼
►
The Apple Watch is considered beleaguered, it's considered doomed in a lot of the angles
01:21:47
◼
►
taken in reports, where Surface was by no measure selling—well, we had no idea what
01:21:52
◼
►
it was selling, but it was being ballooned.
01:21:54
◼
►
It was being propped up.
01:21:55
◼
►
There were headlines all over the place saying the resurgence of the Windows laptop.
01:21:59
◼
►
And the coverage of the numbers you talked about that had no backing from Microsoft,
01:22:04
◼
►
as far as I can tell, that was pretty extensive, and the coverage of the Surface not doing
01:22:07
◼
►
well has not been similarly extensive.
01:22:10
◼
►
sales are, not again, not collapsing,
01:22:12
◼
►
but the surface sales were down pretty significantly
01:22:14
◼
►
in the last quarter that they reported.
01:22:16
◼
►
So I don't see that happening.
01:22:18
◼
►
All right, let me take a break here
01:22:20
◼
►
and thank our third and final sponsor of the show.
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◼
►
No the, just /talkshow.
01:23:56
◼
►
My thanks to Audible.
01:23:58
◼
►
- I should point out when I talk about the coverage,
01:24:04
◼
►
I don't mean that Apple should be given
01:24:05
◼
►
a free ride on these things.
01:24:06
◼
►
I think it's the same thing as like when Touch ID
01:24:08
◼
►
is considered a disaster at launch,
01:24:10
◼
►
but the botched facial recognition is fine.
01:24:12
◼
►
I think everybody should be scrutinized
01:24:13
◼
►
to the level that Apple is.
01:24:15
◼
►
It's not that they should give Apple a break,
01:24:16
◼
►
but they should hold everybody to that same standard
01:24:18
◼
►
because as a consumer, I want to know all that stuff
01:24:20
◼
►
when I make my decision on what I want to buy next.
01:24:22
◼
►
And I feel like I'm being underserved right now
01:24:24
◼
►
because I hear every little, all the hot takes about Apple
01:24:27
◼
►
and everything else sort of just skates by.
01:24:31
◼
►
Well, I think it's worth talking about.
01:24:32
◼
►
The elephant in the room of Apple's MacBook lineup
01:24:36
◼
►
is the MacBook Air because it's,
01:24:39
◼
►
I think I checked today, I think it's 788 days
01:24:42
◼
►
since they updated the specs, so it's two years old.
01:24:46
◼
►
It still costs $999.
01:24:48
◼
►
It doesn't have a retina screen.
01:24:50
◼
►
It's the existence of that product that gives rise to the,
01:24:56
◼
►
hey, Microsoft just put out this thing
01:24:58
◼
►
and it makes the MacBook lineup look overpriced.
01:25:02
◼
►
I don't think that's true if you look at the MacBook, the MacBook One port.
01:25:07
◼
►
Even though I think we're probably due for an update on that because the last one came
01:25:10
◼
►
out a year ago.
01:25:12
◼
►
But a year is not an unreasonable period of time to wait for an update.
01:25:16
◼
►
So if we get one at WWDC, I would say right on time.
01:25:20
◼
►
MacBook Pros obviously just came out last fall.
01:25:23
◼
►
And I think our … I don't buy the argument that they're overpriced.
01:25:27
◼
►
I think for what they are, they are correctly priced, even though at certain price points
01:25:32
◼
►
that means that getting a "new MacBook Pro" has a higher price.
01:25:36
◼
►
It's the price of a MacBook Pro plus the Apple Watch that's essentially embedded inside
01:25:43
◼
►
And I think that if you spec things out, like when I did the comparison to the Surface laptop,
01:25:52
◼
►
what I was configuring it against, I don't think I mentioned this, I was configuring
01:25:55
◼
►
it against the new MacBook Pro with the buttons, not the touch bar, because that's, to me,
01:26:02
◼
►
the most apt comparison.
01:26:04
◼
►
To me, that is the MacBook Air with retina that everybody claims that they want Apple
01:26:10
◼
►
The MacBook Air with a retina screen is the new MacBook Pro that doesn't have the touch
01:26:17
◼
►
I think Phil Schiller said as much when he introduced it.
01:26:19
◼
►
Well, yeah, it's so much in so many ways.
01:26:22
◼
►
by comparing it to the size and weight and thickness of the MacBook Air, which it compares
01:26:26
◼
►
very favorably. It matches up with and it's way faster and has a beautiful screen, et
01:26:35
◼
►
But the MacBook Air is old and is sitting there at $999 and doesn't have a retina screen.
01:26:40
◼
►
Not arguing, but just having a very nice debate with people on Twitter about it recently.
01:26:45
◼
►
Marco Arment on Twitter made the point—and it's hard to argue with—that in 2017, Apple
01:26:50
◼
►
should not be selling any device that has a display that's not retina caliber in terms
01:26:55
◼
►
of resolution.
01:26:56
◼
►
And I agree with that.
01:26:57
◼
►
In theory, 2017 is too late to still be selling a brand new product.
01:27:03
◼
►
Brand new meaning that you're buying it out of the box and it's factory sealed.
01:27:06
◼
►
Full price retail, yeah.
01:27:10
◼
►
I think the non-retina MacBook Air is like the new 16 gigabyte iOS device.
01:27:16
◼
►
I can't defend it.
01:27:17
◼
►
I think it's I would recommend against it
01:27:20
◼
►
I would if somebody asked me if they should buy one I would say no and that would be the reason why what you pointed
01:27:24
◼
►
Out so well with the Mac Pro thing is that Apple doesn't have a game plan for this
01:27:28
◼
►
It's like if we don't have something new to announce and we're not canceling it
01:27:30
◼
►
It just stays at exactly the same price in the catalog because they want to keep something at that
01:27:34
◼
►
999 price that is a Mac laptop, but they feel like they can't sell the MacBook
01:27:43
◼
►
One port at that price yet. Yeah and still keep the margins they want
01:27:47
◼
►
You know, I think what they're doing is waiting and and I don't know if it's this year
01:27:53
◼
►
I don't I have no inside information. But my theory is what they will do is eventually they'll have an updated
01:27:59
◼
►
State-of-the-art MacBook just playing MacBook. Yeah and put the year-old
01:28:04
◼
►
Just playing MacBook at a lower price point until it gets to 999 and then at that point the MacBook air goes away
01:28:12
◼
►
Yeah, and I'll be a little sad if they stick to the mint the Intel core M platform for that because it just it's not the
01:28:18
◼
►
Either analysts its fan list, which is great
01:28:20
◼
►
But it's just I don't know how to get out of that though because I don't you can't use a core
01:28:24
◼
►
I don't know
01:28:25
◼
►
I think you're I think you're stuck waiting for the for the the M series to get fast enough that you don't mind
01:28:30
◼
►
I mean and it can happen. I mean, you know the
01:28:33
◼
►
The a10 is a fan list design and you know, it's fast
01:28:38
◼
►
That's the other thing that sort of greats about the MacBook.
01:28:42
◼
►
It's that the iPad Pro, in my opinion, has a faster CPU.
01:28:48
◼
►
I think that the single core Geekbench scores
01:28:51
◼
►
are a reasonable-- I realize that they don't correlate
01:28:54
◼
►
exactly to real world use.
01:28:56
◼
►
No, and they're purpose built. So the two things
01:28:58
◼
►
that you note right off the bat is
01:28:59
◼
►
that Apple can build those cores exactly for what they want.
01:29:01
◼
►
So they can have super fast single threaded operations,
01:29:04
◼
►
because that's what people hit when they do interface
01:29:06
◼
►
and stuff like that.
01:29:07
◼
►
But I remember the initial review unit I had
01:29:09
◼
►
for the second generation MacBook,
01:29:11
◼
►
it could barely handle one stream of 4K.
01:29:13
◼
►
Well, the A9, not even the A10 version of the iPad Pro,
01:29:17
◼
►
there is no A10 version yet.
01:29:18
◼
►
The A9 version of the iPad Pro could handle three streams
01:29:21
◼
►
of 4K because Apple built that chip exactly to do that.
01:29:23
◼
►
And they don't have control over Intel.
01:29:25
◼
►
And Intel will do things like,
01:29:26
◼
►
as far as I can tell, the Core M3
01:29:28
◼
►
is a deliberately hobbled chip
01:29:30
◼
►
that maybe Apple shouldn't use.
01:29:32
◼
►
But Intel just makes it worse than the M5
01:29:34
◼
►
just because they want a lower price point for that chipset.
01:29:36
◼
►
So there's a waiting game involved there.
01:29:40
◼
►
And because part of it, I think, too,
01:29:42
◼
►
is like you just alluded to, a big part of it
01:29:46
◼
►
is out of Apple's hands where they were waiting for Intel.
01:29:49
◼
►
And that opens the door to the whole, well,
01:29:51
◼
►
maybe they'll go put an ARM chip, their own custom
01:29:54
◼
►
ARM chip in a Mac.
01:29:56
◼
►
They have all this money.
01:29:57
◼
►
Right, or buy AMD.
01:29:59
◼
►
And who knows?
01:29:59
◼
►
Who knows what they're thinking?
01:30:01
◼
►
But switching to ARM on one model of Mac
01:30:04
◼
►
is a lot more complicated than we have time to discuss.
01:30:08
◼
►
And I don't think it's going to happen.
01:30:09
◼
►
And therefore, there might be something I don't foresee.
01:30:12
◼
►
There might be some way out of this.
01:30:14
◼
►
But basically, they're waiting for Intel on that.
01:30:16
◼
►
So I don't know.
01:30:17
◼
►
I don't know what to say.
01:30:19
◼
►
But I can totally see.
01:30:20
◼
►
I also wouldn't recommend that Apple update the MacBook Air
01:30:24
◼
►
and put it right in the screen in there.
01:30:26
◼
►
Yeah, it feels like there's something--
01:30:28
◼
►
and there were rumors of a device in between that
01:30:29
◼
►
was sort of a larger version.
01:30:30
◼
►
It was a 14-inch MacBook or something.
01:30:32
◼
►
Yeah, it would never happen to that.
01:30:34
◼
►
- It hasn't shipped.
01:30:37
◼
►
- There's no Kaby Lake version of the MacBook.
01:30:39
◼
►
There's no 14 inch version of the MacBook.
01:30:41
◼
►
There's just, then the updated iMac's not here yet.
01:30:44
◼
►
- Yeah, yeah, the 14 inch MacBook was a weird rumor
01:30:48
◼
►
that some people seem certain of and never shipped.
01:30:51
◼
►
Anyway, let's move on.
01:30:58
◼
►
I just quickly want to say, I am having a live show.
01:31:02
◼
►
It's announced.
01:31:03
◼
►
People keep asking about tickets soon.
01:31:05
◼
►
As you listen to this, it will be very soon.
01:31:07
◼
►
We are moving.
01:31:09
◼
►
But I don't have anything to announce yet.
01:31:10
◼
►
So patience.
01:31:17
◼
►
There are a couple of other events.
01:31:19
◼
►
I know that they're on the same web page on Apple's WWDC.
01:31:22
◼
►
It's very, very nice of Apple to promote these alternative--
01:31:25
◼
►
or I forget what they call them-- but community events.
01:31:29
◼
►
There is a CocoConf taking place in a hotel right
01:31:32
◼
►
adjacent to the convention center where WWDC is.
01:31:37
◼
►
CocoConf is held a couple times a year.
01:31:39
◼
►
I've never been, but I have friends who have spoken there and have attended and swear up
01:31:44
◼
►
and down that it is an amazing conference, like a $12.99 conference for developers.
01:31:49
◼
►
They have a great speaker lineup.
01:31:51
◼
►
They'll be right there next to WWDC.
01:31:53
◼
►
So I think CocoConf is sort of a great plan B for people who wanted to go to WWDC and
01:32:00
◼
►
It lost the lottery for tickets.
01:32:03
◼
►
So look into that if you're a developer and you want something like that.
01:32:06
◼
►
There's AltConf, which is also in a hotel adjacent to the convention hall.
01:32:12
◼
►
I've never been there, but it seems to me like there's two hotels that are literally
01:32:16
◼
►
connected to the convention center and that those hotels themselves have convention space.
01:32:22
◼
►
And so one of them is a CocoaConf.
01:32:24
◼
►
The other one is AltConf.
01:32:25
◼
►
Alt Conf is free, so that's a great option
01:32:28
◼
►
if you're not looking to spend money.
01:32:30
◼
►
But I think it's also sort of developer oriented.
01:32:33
◼
►
And then last but not least, in fact,
01:32:34
◼
►
last but probably the opposite at least
01:32:37
◼
►
is the Layers Conference, which is a great,
01:32:41
◼
►
great, great conference.
01:32:42
◼
►
It's more design oriented.
01:32:44
◼
►
It's not a developer conference.
01:32:46
◼
►
So for those of you who aren't interested in design,
01:32:50
◼
►
or in development, you're not coders, but you're a designer.
01:32:52
◼
►
It is a great conference.
01:32:54
◼
►
I was, it was two years ago where I got to interview
01:32:58
◼
►
Susan Care, the designer of the original Macintosh icons
01:33:01
◼
►
and all the original Macintosh fonts,
01:33:03
◼
►
which is still maybe the,
01:33:05
◼
►
I can't believe I'm, the most I can't believe
01:33:08
◼
►
I'm doing this moment of my entire career.
01:33:10
◼
►
Like, you know, like having Phil Schiller on the talk show
01:33:12
◼
►
or whatever was a thrill,
01:33:14
◼
►
and meeting Steve Jobs was a thrill.
01:33:16
◼
►
But for me personally, the, not necessarily thrilling,
01:33:20
◼
►
but just like, I can't believe I'm doing this,
01:33:21
◼
►
Interviewing Susan Carrer on stage was just absolutely amazing because she's just one
01:33:27
◼
►
of my favorite designers of all time.
01:33:30
◼
►
Like literally got me, you know, it was as famous to me as Steve Jobs was at a very young
01:33:36
◼
►
age because I knew that she did all of this amazing work almost single-handedly on the
01:33:40
◼
►
original Mac and it was all down to the pixel, just perfect.
01:33:44
◼
►
That was great.
01:33:46
◼
►
But the speakers there, it's great and it's so, so nice.
01:33:48
◼
►
Layers is just one of those conferences where it's like,
01:33:50
◼
►
I cannot believe that once a year,
01:33:53
◼
►
these people put together a conference
01:33:54
◼
►
where everything is so nice, and you get nice coffee,
01:33:56
◼
►
and it's a nice room, and stuff like that.
01:33:58
◼
►
So I have a special deal for people
01:33:59
◼
►
who listen to the talk show.
01:34:00
◼
►
You go to layers.is, that's the website,
01:34:03
◼
►
or you can just Google for Layers Conference,
01:34:05
◼
►
but the website is layers.is.
01:34:07
◼
►
And if you use this code,
01:34:09
◼
►
you'll save 100 bucks on registration.
01:34:12
◼
►
And I know they're doing pretty well,
01:34:13
◼
►
but there's definitely still openings.
01:34:15
◼
►
And if you're gonna go, if you're thinking about
01:34:17
◼
►
an excuse to be in the WWDC area during WWDC. You're going to want to book stuff. Now's
01:34:24
◼
►
the time to book so you're not making arrangements at the last minute. You will save 100 bucks
01:34:30
◼
►
and here's the code you can use. They'll know you came from me. This is not a sponsorship.
01:34:33
◼
►
This is something I'm doing as a friend to Jesse Char who runs the conference. Because
01:34:38
◼
►
I wholeheartedly recommend it. This isn't a sponsorship, but it's just a great conference.
01:34:43
◼
►
You save 100 bucks, here's the code, martini.
01:34:46
◼
►
Use that code.
01:34:48
◼
►
And I worked it out.
01:34:50
◼
►
I added test it.
01:34:51
◼
►
You can also get the same code, same discount,
01:34:56
◼
►
if you type the martini emoji.
01:35:01
◼
►
I dare you to try it.
01:35:02
◼
►
I think it'll work.
01:35:03
◼
►
That's perfect.
01:35:04
◼
►
Isn't that perfect?
01:35:05
◼
►
I hope it works.
01:35:06
◼
►
Try that out.
01:35:08
◼
►
It is such a good conference, and it's such a great-- I
01:35:10
◼
►
think it's going to be pretty exciting.
01:35:11
◼
►
I don't know.
01:35:12
◼
►
Who knows? This whole thing could be weird.
01:35:14
◼
►
But if you're thinking about it,
01:35:17
◼
►
if you're hoping to make last minute,
01:35:18
◼
►
I'm just talking to somebody else today
01:35:19
◼
►
who is like on the fence about whether they are gonna be,
01:35:23
◼
►
can they get to San Jose for WWDC week?
01:35:26
◼
►
So I know that there's people out there
01:35:29
◼
►
who are just still thinking maybe they will,
01:35:30
◼
►
maybe they won't.
01:35:31
◼
►
But if you wanna have a good reason to be there,
01:35:33
◼
►
layers is as good as anything.
01:35:37
◼
►
And if you're a designer, it's a perfect compliment
01:35:38
◼
►
to WWDC because I know every year they try more and more
01:35:41
◼
►
more and more design sessions and they have the design review labs but it's really a developer
01:35:44
◼
►
show and layers is such a great complement to it yeah and i forget what else they do
01:35:48
◼
►
there's some integrations with wwc where apple people come and do talk about interface design
01:35:54
◼
►
and stuff like that so check out their website you have all the info also i just love the layers
01:35:59
◼
►
logo this year it is so great because it is so self-referential to the name where it's very
01:36:06
◼
►
design looking but anyway check out their website even if you're not interested in conference just
01:36:10
◼
►
just to see the excellent graphic design.
01:36:12
◼
►
What else do you got?
01:36:17
◼
►
There was the, we didn't talk about it,
01:36:18
◼
►
but the, we mentioned it before,
01:36:21
◼
►
but we didn't go into it though.
01:36:22
◼
►
The whole thing with Uber tagging iPhones.
01:36:25
◼
►
- You can tell it's an interesting week for Uber
01:36:27
◼
►
when they have not one but two controversies on the same day.
01:36:30
◼
►
- What was the other one?
01:36:31
◼
►
- I heard you had them both in your original write-off.
01:36:33
◼
►
- I don't remember.
01:36:34
◼
►
- Yeah, and now he's canceled his recoded.
01:36:37
◼
►
I mean, it's just, it's--
01:36:38
◼
►
- Well, that was, it had to happen.
01:36:39
◼
►
There was no way that he could possibly get up there.
01:36:44
◼
►
I almost wish what they should have done
01:36:47
◼
►
is like Kickstarter, just like, "All right, I'll do it,
01:36:50
◼
►
"but we've got to like Kickstarter a million dollars
01:36:53
◼
►
"for AppCamp for girls," or some good cause like that.
01:36:57
◼
►
Can you imagine how much money you would have raised
01:36:59
◼
►
to get Kara Swisher and Walt Mossberg to skewer him on stage?
01:37:06
◼
►
But anyway, the story came out.
01:37:07
◼
►
Mike Isaac of the New York Times had a story
01:37:09
◼
►
a profile of Kalanick, the CEO, co-founder of Uber,
01:37:15
◼
►
and mentioned that a couple of years ago,
01:37:18
◼
►
he got called in for a meeting with Tim Cook at Apple's
01:37:24
◼
►
And Cook confronted him with the fact
01:37:27
◼
►
that Apple had figured out that they were--
01:37:29
◼
►
and this is where the story was murky initially,
01:37:32
◼
►
where the initial version of the story that
01:37:34
◼
►
was up in the New York Times in the morning
01:37:36
◼
►
said that they were tagging and tracking iPhones,
01:37:39
◼
►
even after the app was deleted or even if the OS was erased
01:37:45
◼
►
from the phone and reset.
01:37:48
◼
►
And then the word "tracking" was taken out
01:37:50
◼
►
in a subsequent edit in the afternoon.
01:37:52
◼
►
But the horses were out of the barn
01:37:56
◼
►
at that point, where people were panicked.
01:37:58
◼
►
And part of it is rightfully fueled by, well,
01:38:00
◼
►
Uber has been caught with so many shady practices
01:38:04
◼
►
that if they could do that, of course they would.
01:38:07
◼
►
It passes the sniff test of--
01:38:09
◼
►
Yes, it's believable.
01:38:11
◼
►
But there was no tracking, meaning
01:38:14
◼
►
you hear tracking phones and you think, well,
01:38:16
◼
►
I had the Uber app.
01:38:17
◼
►
And if I have the Uber app, it can use my location,
01:38:20
◼
►
because that's how the car comes and gets you.
01:38:24
◼
►
And so you hear that.
01:38:25
◼
►
And what people think is, well, I deleted the Uber app,
01:38:27
◼
►
because I don't like the company.
01:38:28
◼
►
I've used Lyft.
01:38:29
◼
►
Or for whatever reason, they deleted the app.
01:38:32
◼
►
And the fear that Uber is still tracking them and doing
01:38:35
◼
►
something like figuring out if they're using Lyft,
01:38:38
◼
►
even if you don't have the app.
01:38:39
◼
►
And if you know iOS, you'd know, well,
01:38:42
◼
►
that sounds like it should be impossible.
01:38:44
◼
►
Because when an app is deleted, you
01:38:46
◼
►
can't do things like you could do on traditional PCs,
01:38:49
◼
►
like sneakily put a background process in a system directory.
01:38:55
◼
►
So even if your app is deleted, you've
01:38:57
◼
►
still got this remnant of you behind.
01:38:59
◼
►
That's the whole point of these containers
01:39:01
◼
►
that AppShip in now is that when you delete the app
01:39:03
◼
►
as a user, just hold the app, make it jiggle, hit the X,
01:39:07
◼
►
anything it could run on your phone is gone.
01:39:10
◼
►
But that's not what they were doing.
01:39:13
◼
►
I think basically, we're still not sure exactly
01:39:15
◼
►
what was going on, but basically they were quote unquote
01:39:17
◼
►
fingerprinting the phone, and they were figuring out a way
01:39:20
◼
►
to get a uniquely identify a phone.
01:39:23
◼
►
Phoning that home to Uber so they could store it.
01:39:26
◼
►
- Yeah, it's not like they were just essentially
01:39:28
◼
►
fingerprinting it and then using that fingerprint
01:39:29
◼
►
as a way to tell when the same device
01:39:31
◼
►
was re-accessing the service.
01:39:32
◼
►
- Right, I lost my train of thought there,
01:39:34
◼
►
but that's exactly right.
01:39:35
◼
►
And it was to counter some sort of fraud
01:39:37
◼
►
that was going on in China,
01:39:38
◼
►
where I think basically the story was
01:39:40
◼
►
that they had a promotion to get people
01:39:42
◼
►
to start using Uber, where you could get a free ride,
01:39:45
◼
►
if you're new to Uber.
01:39:46
◼
►
And if you're a driver and you pick up
01:39:49
◼
►
one of these free rides,
01:39:50
◼
►
you still get the credit as a driver.
01:39:53
◼
►
Uber is, the corporation is eating the free ride,
01:39:57
◼
►
not the drivers, because drivers would rightly revolt.
01:40:01
◼
►
So what drivers are doing is setting up some kind of scam
01:40:03
◼
►
where they would get stolen iPhones
01:40:06
◼
►
and configure them as new and put the Uber app on
01:40:08
◼
►
and get the free ride and pick them up.
01:40:11
◼
►
Like me and you could work as a team
01:40:13
◼
►
and I'll pick you up with the free thing and drop you off.
01:40:16
◼
►
And then you erase the phone and put it on all over
01:40:20
◼
►
and pretend to be somebody new
01:40:22
◼
►
and get another free ride and I pick you up.
01:40:24
◼
►
and somehow bilking them out of free rides like that.
01:40:27
◼
►
And so if they could uniquely identify the phone,
01:40:32
◼
►
I guess it did actually allow them to sort of block
01:40:36
◼
►
that sort of thing where they could tell,
01:40:37
◼
►
"Hey, this phone's collected free rides twice already.
01:40:40
◼
►
- And Uber's not the kind of company
01:40:42
◼
►
that lets regulations get in the way
01:40:43
◼
►
of them doing business.
01:40:45
◼
►
So the basic story, and again,
01:40:49
◼
►
this certainly did not seem to come from Apple's side
01:40:53
◼
►
that seemed to more likely come from somebody on Uber's side.
01:40:58
◼
►
But the gist was that Tim Cook supposedly told them, hey,
01:41:01
◼
►
so knock it off.
01:41:02
◼
►
And they did.
01:41:03
◼
►
Oh, and the other thing that they had
01:41:04
◼
►
was that they somehow knew that Apple might
01:41:06
◼
►
look at this in app review.
01:41:08
◼
►
And they put, at Kalanick's request,
01:41:10
◼
►
put a geofence around Apple's campus
01:41:12
◼
►
so that when the Uber app was running
01:41:15
◼
►
within x distance of Cupertino, it
01:41:18
◼
►
wouldn't do the fingerprinting.
01:41:21
◼
►
- It's remarkable to me that a company
01:41:23
◼
►
that is based on such geolocation technology
01:41:26
◼
►
would not think about Apple having other offices.
01:41:29
◼
►
Like, "Whoa, Sunnyvale, what are they doing?
01:41:31
◼
►
"Oh, San Francisco, what's happening with Uber?
01:41:33
◼
►
"Boston, what's going on here?"
01:41:34
◼
►
I don't know if it's hubris or naivete
01:41:38
◼
►
or some mixture of both.
01:41:40
◼
►
- Well, both, but I think hubris, largely an arrogance.
01:41:43
◼
►
And the outrage on Twitter,
01:41:45
◼
►
and in a moral sense it was correct,
01:41:47
◼
►
was why in the world does Uber,
01:41:50
◼
►
Just Tim Cook give Uber a hey, knock it off,
01:41:53
◼
►
slap on the wrist and give them a chance
01:41:57
◼
►
to just remove this and stay in the app store
01:41:59
◼
►
when other apps, again,
01:42:04
◼
►
if me and you jointly together make an app
01:42:07
◼
►
or put a new version of Vesper out
01:42:10
◼
►
and it tags and identifies phones,
01:42:12
◼
►
they're just gonna kick the app out of the app store.
01:42:18
◼
►
I see that in a certain moral sense,
01:42:23
◼
►
I see the argument there, or justice sense,
01:42:26
◼
►
that it doesn't seem fair that a small guy would get kicked
01:42:28
◼
►
out and a big company, let alone a big company full of jerks
01:42:32
◼
►
like Uber, gets to stay in.
01:42:35
◼
►
But that's the way the world works, right?
01:42:37
◼
►
Uber has more stature because it's a super popular app
01:42:43
◼
►
that iPhone users use.
01:42:44
◼
►
And in some ways, yes, it's up, you know,
01:42:47
◼
►
Apple's doing the right thing by making,
01:42:49
◼
►
identifying this and making it stop.
01:42:51
◼
►
But our iPhone users as a whole,
01:42:56
◼
►
all, you know, however many, 100 million of them there are,
01:42:59
◼
►
happier or sadder if Uber is literally
01:43:02
◼
►
kicked out of the App Store.
01:43:04
◼
►
- Yeah, and Apple has to be, I mean,
01:43:05
◼
►
it's the same thing, discussion we had with Facebook earlier
01:43:07
◼
►
where Apple has to be pragmatic about these things.
01:43:09
◼
►
They have a certain amount of,
01:43:11
◼
►
you have to weight these things.
01:43:12
◼
►
They can't all be done on a strict black and white scale
01:43:13
◼
►
because that sounds great in the abstract,
01:43:15
◼
►
but doesn't work in life.
01:43:17
◼
►
And we make those decisions all the time.
01:43:18
◼
►
We, as much as we'll be upset
01:43:20
◼
►
that Apple's not doing things fairly or morally,
01:43:22
◼
►
we have the same problem when we're dealing with our client
01:43:24
◼
►
or the same issues when we're dealing
01:43:25
◼
►
with different people in our lives.
01:43:26
◼
►
It's that these companies are all not, they're not equal.
01:43:29
◼
►
They're companies which Apple has beholden.
01:43:31
◼
►
They're companies which Apple has absolutely no interest in.
01:43:33
◼
►
And they're companies where maybe Uber is like this,
01:43:35
◼
►
where they sort of both need each other.
01:43:37
◼
►
And it would be devastating for Uber to be off of the iPhone
01:43:40
◼
►
but it would hurt Apple considerably
01:43:41
◼
►
to have Uber off the iPhone as well.
01:43:43
◼
►
- Yeah, I think, and I don't know,
01:43:46
◼
►
I don't know the backstory on this.
01:43:47
◼
►
I don't even know how much of it is technically,
01:43:49
◼
►
exactly what happened.
01:43:50
◼
►
It's all from this one Mike Isaac story
01:43:52
◼
►
and doesn't seem like anybody's gotten a followup.
01:43:54
◼
►
But what I would have liked to have seen
01:43:56
◼
►
is not for Apple to have kicked Uber out of the store.
01:43:59
◼
►
I really, from a pragmatic standpoint,
01:44:00
◼
►
I understand why that, you know.
01:44:03
◼
►
I mean, I think it might have happened
01:44:05
◼
►
if Kyle and the kid said to Tim Cook,
01:44:07
◼
►
"Screw you, we're gonna keep doing it."
01:44:09
◼
►
I mean, there's a certain, you know,
01:44:10
◼
►
all right, you get called into the principal
01:44:12
◼
►
and maybe the principal gives you another chance,
01:44:14
◼
►
but you can't give the principal the finger, right?
01:44:18
◼
►
- But I think what Apple,
01:44:20
◼
►
what I would have liked to have seen them do,
01:44:21
◼
►
if everything that we know about this,
01:44:23
◼
►
we think we know about this story is true,
01:44:25
◼
►
is I think that they should have made Uber disclose
01:44:28
◼
►
what they'd been doing in exact detail,
01:44:31
◼
►
and say here's the information
01:44:32
◼
►
we were collecting about phones,
01:44:34
◼
►
here's how we did it,
01:44:35
◼
►
and you have our word that we've deleted our database
01:44:39
◼
►
of these identifiers.
01:44:41
◼
►
- Yeah, I mean it's-- - And if they refuse,
01:44:42
◼
►
then I think Apple should have disclosed it.
01:44:45
◼
►
The part that doesn't sit right with me from what Apple did
01:44:49
◼
►
is that Apple knew that they were doing this.
01:44:51
◼
►
They knew that their customers had had their phones
01:44:53
◼
►
fingerprinted by Uber, and Apple was apparently
01:44:58
◼
►
willing to let that go unknown.
01:45:03
◼
►
I mean, there's a chance that maybe Apple did do something,
01:45:06
◼
►
which is that maybe Apple-- somebody at Apple
01:45:08
◼
►
was the source for Mike Isaac for that story,
01:45:11
◼
►
And that by leaking that, that was their way of disclosing
01:45:14
◼
►
that that's what Uber had done.
01:45:16
◼
►
But I would have liked to have seen them do it
01:45:19
◼
►
in a way that's on the record.
01:45:20
◼
►
Even if it was Apple, somebody at Apple
01:45:22
◼
►
who was the anonymous source for that,
01:45:24
◼
►
I still think that there should have been
01:45:26
◼
►
some sort of official acknowledgement that this went on.
01:45:28
◼
►
Even though I don't think it was all that gross
01:45:30
◼
►
of a privacy violation
01:45:32
◼
►
in the grand scheme of privacy violations.
01:45:34
◼
►
- Yeah, so I think if Uber had been
01:45:36
◼
►
literally tracking people,
01:45:38
◼
►
I think it would have forced a much greater response
01:45:41
◼
►
Apple or a much more public response from Apple because there's some offenses that are just so
01:45:45
◼
►
egregious that there's no other alternative. But this to me is, and again, this is a horrible
01:45:49
◼
►
analogy, but if Grenada does something the US doesn't like, they can literally just drop in,
01:45:53
◼
►
take over the airport and do whatever they want. It doesn't work in Moscow.
01:45:56
◼
►
Right. Right. It is- Because there's mutually assured destruction there.
01:45:59
◼
►
Right. Well, and maybe there's other countries that are bigger that wouldn't be mutually assured
01:46:04
◼
►
destruction. Like London. You can't just take the London airport.
01:46:09
◼
►
Well, pick a country without nukes.
01:46:10
◼
►
But Australia, let's say.
01:46:13
◼
►
Yeah, OK, Sydney.
01:46:14
◼
►
I don't know.
01:46:15
◼
►
Because our relations with Sydney,
01:46:17
◼
►
I don't know if you've heard, they're a little rocky.
01:46:21
◼
►
But yeah, it's not a bad analogy.
01:46:24
◼
►
Grenada's a little different than bigger countries.
01:46:30
◼
►
I just feel like they should have figured that out.
01:46:32
◼
►
No, I agree with you.
01:46:32
◼
►
Now, in the old days, the funny part
01:46:34
◼
►
is in the old days, in the innocent days of iOS,
01:46:38
◼
►
It's just funny because I think it's hard for people who work
01:46:44
◼
►
at Apple to even think from the perspective of these ad
01:46:47
◼
►
networks that want to do all this tracking and stuff.
01:46:49
◼
►
But in the old days, there were APIs, official APIs,
01:46:52
◼
►
not like private APIs.
01:46:53
◼
►
But the idea that you might want to uniquely identify a phone
01:46:57
◼
►
was like a feature.
01:46:58
◼
►
And it was only once that started
01:47:00
◼
►
getting abused by ad networks in privacy invasive ways
01:47:03
◼
►
that Apple deprecated and then removed those APIs.
01:47:06
◼
►
Yeah, you could just take the UDID, right, and share it, I think, as you wanted to.
01:47:10
◼
►
Right, like when you plug your phone into iTunes, iTunes can still see it. You see there's
01:47:14
◼
►
a unique device identifier. I think it's printed on the back of the phone still in that small
01:47:19
◼
►
print? I can't read it. It's too small for iOS. But they used to sometimes, on some models,
01:47:24
◼
►
they would print it on. But you can go to the settings screen in iOS and get the UDID.
01:47:31
◼
►
You can get the MAC address. In other words, each Ethernet port in the world has a unique
01:47:35
◼
►
Mac address that can uniquely identify a device. I mean, I remember in the old days when that first
01:47:42
◼
►
started being used and it wasn't all that reliable because people building their own PCs would take
01:47:48
◼
►
the Ethernet, it was a card that you could take out. And so you couldn't necessarily associate
01:47:56
◼
►
the Ethernet ID, the Mac ID with a device, but obviously nobody is changing the Mac ID of an
01:48:01
◼
►
iPhone. There were all sorts of ways to uniquely identify a device that were
01:48:05
◼
►
officially supported, and Apple's one-by-one eliminated them all. But it's,
01:48:11
◼
►
you know, it's obvious to anybody when Apple eliminated those things that
01:48:15
◼
►
figuring out a way around it to still get a unique identifier on an iPhone was
01:48:19
◼
►
contrary to Apple's intentions. Like, this is not a loophole. This was a direct
01:48:25
◼
►
circumvention, you know, of a locked door. You know, I mean, somebody leaves a door
01:48:31
◼
►
unlocked and you go in, you can maybe argue, "I didn't know I wasn't supposed to go in.
01:48:34
◼
►
The door wasn't locked."
01:48:35
◼
►
If you get to a door and it's locked, but you figure out a way to unlock it, you have
01:48:41
◼
►
Yeah, no, totally.
01:48:42
◼
►
And again, Uber is famous.
01:48:44
◼
►
Sometimes they've been applauded for their pugnacious combative, "Do what you want to
01:48:51
◼
►
Don't ask for permission."
01:48:53
◼
►
And this is the flip side of that.
01:48:57
◼
►
The other thing that rolled out of this story was sort of an aside in this Mike Isaac story
01:49:04
◼
►
about Uber and this collection of data, was that Uber had one of the other things, the
01:49:10
◼
►
greatest hits of all the shady stuff that they've done, but that they paid money to
01:49:14
◼
►
a company called Unroll Me.
01:49:18
◼
►
Or no, I guess it was the parent company of Unroll Me, and they slice analytics.
01:49:23
◼
►
And that's a company that's come up before in iPhone and Apple-related products, where
01:49:27
◼
►
Slice is this company that claims to have, and does have, access to people's inboxes
01:49:33
◼
►
because they offer these services where they let people sign up and get some kind of rewards
01:49:39
◼
►
in exchange for Slice getting to see their incoming email.
01:49:42
◼
►
Which, again, sounds crazy to me, but some people have different...
01:49:52
◼
►
People do not see the value of their data the way they see the value of their cash or
01:49:57
◼
►
their time despite the fact that these companies will spend unlimited amounts of time and money
01:50:01
◼
►
just to get your data.
01:50:02
◼
►
Well, Slice has come up before where they've used this data to come out and make projections
01:50:06
◼
►
about what iPhones people have bought and how it compares you over a year because their
01:50:10
◼
►
customers last year got so many iPhone receipts in their email in the first 72 hours since
01:50:16
◼
►
it went on sale and this year it's this and that.
01:50:19
◼
►
And so my mention of them previously is, I don't really--
01:50:22
◼
►
it's interesting.
01:50:23
◼
►
I don't think it's complete noise,
01:50:25
◼
►
but I don't trust data when it only
01:50:27
◼
►
comes from people who've signed up for a service that lets
01:50:30
◼
►
internet marketing firm read all of your email.
01:50:33
◼
►
But they bought a company called Unroll Me
01:50:37
◼
►
that offers a service that, again, you
01:50:39
◼
►
filter all your email through them,
01:50:40
◼
►
and they make it easy to unsubscribe from things
01:50:45
◼
►
you can unsubscribe to or to put all of your, not spam, but newsletter type things that
01:50:54
◼
►
would have an unsubscribe me link at the bottom.
01:50:56
◼
►
Put them all together in a folder or collapse them or something like that.
01:51:01
◼
►
And these bastards, it turns out, were then selling it.
01:51:04
◼
►
So they sold information to Uber that using their access to these people inboxes gave
01:51:10
◼
►
you know, Uber bought like all of the Lyft receipts from these people. Supposedly anonymized,
01:51:15
◼
►
but like I wrote on Daring Fireball, well supposedly, you know, an iPhone that you do
01:51:20
◼
►
a factory reset on is anonymized too, and Uber was tracking that.
01:51:24
◼
►
Yes. Yeah, you can't trust them.
01:51:28
◼
►
There's all sorts of ways that they could, you know, backwards correlate, you know, even
01:51:32
◼
►
somewhat. Anyway, I think a lot of people, and a lot of people were rightly like, "Whoa,
01:51:36
◼
►
I use this on Romy.
01:51:38
◼
►
There's absolutely no way that I thought that something like my Lyft receipt would be sold
01:51:50
◼
►
There's a bunch of apps that you can just give permission.
01:51:52
◼
►
I remember when I signed up for TripIt, I would just forward them an email with my travel
01:51:56
◼
►
information.
01:51:57
◼
►
They said, "Why are you going to this trouble?
01:51:58
◼
►
Just give us access to your Gmail."
01:51:59
◼
►
I said, "No."
01:52:00
◼
►
Eventually, I stopped using Gmail because there's just so many services that want to
01:52:04
◼
►
tie into it.
01:52:05
◼
►
That's not exactly an equivalency, but I just don't want to provide access to that stuff
01:52:09
◼
►
because there's so much information in there.
01:52:11
◼
►
And mine is all just a business email.
01:52:12
◼
►
It's all just a bunch of travel stuff.
01:52:14
◼
►
But that data is incredibly valuable to me, and they're not really making a fair purchase
01:52:20
◼
►
decision there.
01:52:21
◼
►
Dave Asprey So the CEO and founder of this company, Joe
01:52:25
◼
►
Heday, in the day after this came out, he wrote a blog post where he said, "Our users
01:52:33
◼
►
are the heart of our company and service,
01:52:34
◼
►
so it was heartbreaking to see that some of our users
01:52:37
◼
►
were upset to learn about how we monetize our free service.
01:52:40
◼
►
And while we try our best to be open about our business
01:52:43
◼
►
model, recent customer feedback tells me
01:52:45
◼
►
we weren't explicit enough.
01:52:47
◼
►
And it really-- again, if you read their terms of service,
01:52:51
◼
►
yes, it was in there in certain words.
01:52:54
◼
►
But people don't read the terms of service,
01:52:56
◼
►
and everybody knows they don't.
01:52:57
◼
►
And there was certainly no bullet point in the main,
01:52:59
◼
►
like, hey, why you should sign up for this service?
01:53:03
◼
►
Here's how we make money.
01:53:04
◼
►
And I think what it is is that people who haven't--
01:53:08
◼
►
because they don't think like this.
01:53:09
◼
►
Good, honest people who just don't
01:53:11
◼
►
think that someone would do something like this
01:53:13
◼
►
hear about the service.
01:53:14
◼
►
They know that their inbox every day, that 2/3 of it
01:53:17
◼
►
isn't spam, but also isn't the most important stuff.
01:53:21
◼
►
And so something that could help organize that
01:53:23
◼
►
so that the actual email from colleagues or family or friends
01:53:27
◼
►
is all there organized.
01:53:28
◼
►
sounds like a good deal, signs up for it.
01:53:32
◼
►
And even if you say, well, you know,
01:53:33
◼
►
you're giving them access to your email,
01:53:34
◼
►
they might think, ah, you know, I don't really care.
01:53:36
◼
►
There's nothing in there that I care about.
01:53:38
◼
►
But then later on, you tell them, you know,
01:53:40
◼
►
I know exactly what you bought your husband
01:53:42
◼
►
for Father's Day last year.
01:53:44
◼
►
What? - Yeah.
01:53:45
◼
►
- Yeah, you bought him this,
01:53:46
◼
►
and because we have your email.
01:53:48
◼
►
And it's like, all of a sudden,
01:53:49
◼
►
you tell them an example like that,
01:53:51
◼
►
or you tell them, yeah, yeah, they, you know,
01:53:54
◼
►
those four times you got a Lyft,
01:53:56
◼
►
yeah, we sent those to Uber.
01:53:57
◼
►
- Well, they knew when you were out of that.
01:53:58
◼
►
we knew you were traveling, you were out of the house.
01:54:00
◼
►
Nobody was at your home.
01:54:01
◼
►
I mean it's, and this is not new.
01:54:02
◼
►
I remember 10 years ago, 15 years ago,
01:54:06
◼
►
for example, if you go to 7-Eleven and buy a Coke,
01:54:08
◼
►
Coke has no idea you bought it, but 7-Eleven does,
01:54:10
◼
►
and they'll sell that information back to Coke,
01:54:12
◼
►
but they'll also sell it to Pepsi for competitive analysis,
01:54:14
◼
►
and to like Lay's potato chips, so they can say,
01:54:16
◼
►
"We wanna be positioned next to Coke on the shelf,
01:54:19
◼
►
"not next to Pepsi."
01:54:20
◼
►
And you think that it's anonymous, but it's not,
01:54:22
◼
►
because they could figure out,
01:54:23
◼
►
based on one unique identifier, one phone number, one time,
01:54:26
◼
►
or one email address, or something,
01:54:28
◼
►
that you were the person buying the diapers and the beer
01:54:30
◼
►
at that supermarket that day.
01:54:32
◼
►
- Anyway, I wrote about this.
01:54:33
◼
►
Give me a fucking break that they're heartbroken
01:54:35
◼
►
that their user's upset.
01:54:36
◼
►
They're not upset.
01:54:37
◼
►
If they knew their users would be upset,
01:54:38
◼
►
which is why they hid exactly what they're doing
01:54:41
◼
►
in the small print of the terms of service.
01:54:43
◼
►
They're upset because they're suddenly the focus
01:54:46
◼
►
of a massive spotlight of a story
01:54:48
◼
►
that every reasonable person would say,
01:54:50
◼
►
"Wow, that is outrageous and is offensive
01:54:52
◼
►
"and I wouldn't use that service,"
01:54:54
◼
►
which was obviously gonna hurt their brand
01:54:56
◼
►
and make people,
01:54:57
◼
►
I never even heard of this on Roll Me before.
01:54:59
◼
►
So the first time I heard of it was
01:55:01
◼
►
in the context of don't sign up for this thing.
01:55:04
◼
►
Why don't people use it?
01:55:05
◼
►
And they were shocked.
01:55:07
◼
►
Like if you think in the back of your mind
01:55:09
◼
►
that signing up for a free service that
01:55:11
◼
►
can read and index all of your email is a bad idea,
01:55:16
◼
►
They were heartbroken.
01:55:17
◼
►
They got caught.
01:55:17
◼
►
I think you said that well.
01:55:19
◼
►
And there was somebody on Hacker News
01:55:23
◼
►
who posted that he worked for a company that
01:55:26
◼
►
was thinking about acquiring them,
01:55:27
◼
►
and when they did their due diligence,
01:55:29
◼
►
that Unroll.me was literally keeping an archive
01:55:32
◼
►
of every single email, of every single email
01:55:36
◼
►
that all of their customers ever got
01:55:37
◼
►
since they signed up for the service.
01:55:39
◼
►
- Yeah, calling. - And that they were just
01:55:41
◼
►
sort of served in a scary fashion in Amazon AWS buckets.
01:55:45
◼
►
- Yeah, and that's part of the problem here,
01:55:46
◼
►
is those buckets could be hacked,
01:55:48
◼
►
it could be an employee decides
01:55:49
◼
►
to abuse the information contained in there.
01:55:50
◼
►
When there's extra copies of your stuff hanging around,
01:55:52
◼
►
you no longer have control over that information.
01:55:55
◼
►
What else we have? I got this Hulu Live. They've shipped a new live TV thing, a $40 a month
01:56:01
◼
►
cable cutter package. Did you see this? It just came out today.
01:56:04
◼
►
I did. I'm jealous. There's all these great services in the US I just simply don't have
01:56:08
◼
►
And you guys have none of that in Canada?
01:56:10
◼
►
No. We allow our telcos to own our broadcasters. So we have Bell and Rogers who own those things,
01:56:16
◼
►
and they don't want to give it to us.
01:56:18
◼
►
So I looked into this recently,
01:56:20
◼
►
'cause I had to switch, we moved,
01:56:25
◼
►
so I had to get new cable service
01:56:27
◼
►
and internet service and stuff.
01:56:28
◼
►
And at first, 'cause we're a TiVo family,
01:56:32
◼
►
we've always been a TiVo family,
01:56:33
◼
►
and I couldn't get, and this always happens,
01:56:35
◼
►
this has happened to me for 10 years,
01:56:36
◼
►
every time I've tried changing
01:56:38
◼
►
or getting a new TiVo or something like that.
01:56:40
◼
►
The cable card thing doesn't work.
01:56:42
◼
►
There's like a card, and it's,
01:56:44
◼
►
I guess the idea is that they try
01:56:47
◼
►
make this super secure. It's the way that they can get the security of the cable signal
01:56:51
◼
►
on a device they don't own. Part of it, I think, is just that they want you to buy their
01:56:56
◼
►
stupid box, their box. I don't want their box. I want TiVo. But we had a hassle getting
01:57:02
◼
►
our TiVo working. I looked into these services for the first time seriously, because I don't
01:57:08
◼
►
watch a lot of TV or cable TV, but my wife does.
01:57:15
◼
►
I looked at the PlayStation Vue service, and it looks great.
01:57:19
◼
►
I think it's like $30 a month or $40 a month.
01:57:21
◼
►
I don't know, but it's a reasonable price
01:57:23
◼
►
compared to cable.
01:57:25
◼
►
And I looked at the list of channels they had,
01:57:27
◼
►
and I couldn't find any channels missing that I ever watch.
01:57:31
◼
►
And I asked Amy to look, and as far as she could tell,
01:57:34
◼
►
they had all the channels that she watches.
01:57:37
◼
►
It varies by city here in the US, but in Philadelphia,
01:57:41
◼
►
You get ABC, all the major networks, not just the cable networks.
01:57:45
◼
►
You get the broadcast networks.
01:57:48
◼
►
Apparently in some cities, the PlayStation View misses something.
01:57:51
◼
►
But honestly, just because I don't watch a lot of TV and I'm happy with the TiVo and
01:57:59
◼
►
for what I do watch, and when I watch on my TV, I'm using Apple TV usually, I just hadn't
01:58:06
◼
►
been paying attention.
01:58:07
◼
►
I know the phrase cable cutting.
01:58:08
◼
►
I know what it means.
01:58:09
◼
►
I wasn't aware that when you sign up for something like this, just how much it's equivalent to having
01:58:15
◼
►
cable TV in terms of what you get per month. You know, that it's the same channels and content,
01:58:20
◼
►
it's just delivered in a different fashion.
01:58:22
◼
►
And so Hulu's getting into it now.
01:58:25
◼
►
But it's weird, like Hulu, like one of the networks that they don't get is AMC, and there's a couple of good shows on AMC.
01:58:31
◼
►
And I don't understand, you know, what the, how that, you know, obviously,
01:58:38
◼
►
I guess it's all negotiations, but somehow Hulu doesn't have AMC.
01:58:43
◼
►
My question for you is, where's Apple in this?
01:58:45
◼
►
Because I feel like this PlayStation view thing is so much exactly like what we've
01:58:51
◼
►
been hearing Apple might do.
01:58:55
◼
►
What the heck do you think is going on?
01:58:56
◼
►
Yeah, and it's especially frustrating because one of the reasons that we kept hearing that
01:58:59
◼
►
the Apple TV, who didn't launch earlier, is that they were working on these over-the-top
01:59:03
◼
►
services or originally an Apple video version of what Apple Music was, where you'd pay
01:59:07
◼
►
one price $30 and you have access to all the major channels and then the
01:59:11
◼
►
negotiations broke down and then we heard that again they become like a set
01:59:13
◼
►
top box sort of thing and those broke down and it sort of reminds me of music
01:59:18
◼
►
when it went DRM free they just didn't give it to Apple it was DRM free on
01:59:21
◼
►
Amazon mp3 first and they wanted to break Apple's hold on the music industry
01:59:26
◼
►
and that was one of the levers they tried to pull and then eventually it
01:59:28
◼
►
broke down and Apple got DRM free mp3 music like everybody else and I wonder
01:59:33
◼
►
if there's still this sort of feeling in the entertainment industry that Apple
01:59:37
◼
►
Apple destroyed their music business.
01:59:39
◼
►
And they'll be damned if they let Apple
01:59:40
◼
►
destroy their video business.
01:59:41
◼
►
And it ends up being not an advantage to Apple
01:59:43
◼
►
that they did iTunes, they did Apple Music,
01:59:45
◼
►
but a disadvantage.
01:59:46
◼
►
And now these companies are more reticent
01:59:48
◼
►
to give Apple this product.
01:59:49
◼
►
And they wanna make sure they seed the market
01:59:51
◼
►
with a lot of active competitors
01:59:52
◼
►
before they agree to terms with Apple.
01:59:54
◼
►
- Yeah, I think that that might be it.
01:59:56
◼
►
I really do, that Apple is having a much harder time
01:59:58
◼
►
negotiating just because of exactly what you said.
02:00:01
◼
►
And it has nothing really to do about dollar amounts,
02:00:03
◼
►
but just sort of a vague notion
02:00:05
◼
►
that the entertainment industry feels like Apple
02:00:07
◼
►
picked their pocket last time.
02:00:09
◼
►
Even though I don't think there's any aspect of it
02:00:11
◼
►
that wasn't above the board, I just think that they,
02:00:14
◼
►
I think basically they thought when they first
02:00:16
◼
►
allowed Apple to create the iTunes Store
02:00:19
◼
►
that Apple has had this reputation as a niche player.
02:00:22
◼
►
And the iPod at the time was a Mac only device,
02:00:27
◼
►
and so it limited, even if it was wildly successful
02:00:30
◼
►
among all the people who could get an iPod, got an iPod,
02:00:32
◼
►
it still wasn't that big of a market,
02:00:34
◼
►
because it would only be one to one
02:00:35
◼
►
a number of people who have a Mac, and that they just never foresaw that Apple—and even
02:00:41
◼
►
people who don't pay close attention to the computer industry—had the basic, rough
02:00:46
◼
►
outline of a sketch where Apple was this little, tiny California company that was like a 99-to-1
02:00:53
◼
►
dwarf compared to Microsoft and Windows and PCs.
02:00:57
◼
►
No, I think that's it entirely.
02:00:59
◼
►
And there was that famous quote—and I know you referenced this recently in the Netflix
02:01:01
◼
►
article where Steve Jobs said your competition is free and it's piracy and
02:01:06
◼
►
it's theft and it was Napster and we just saw that's with Netflix where
02:01:09
◼
►
Orange is the New Black was essentially stolen and held for ransom but the the
02:01:13
◼
►
privacy like the piracy rates for Netflix are extremely low because the
02:01:17
◼
►
service is so popular but also so reasonably priced. Right and so
02:01:21
◼
►
reasonably policed in terms of like sharing you know that you're you know
02:01:26
◼
►
your kid goes to college and still has the family Netflix password so what they
02:01:31
◼
►
They don't care.
02:01:32
◼
►
They don't care if your kid's going to University of Michigan and your family lives
02:01:36
◼
►
in Philadelphia and they do the geolocation on IP and they know that.
02:01:42
◼
►
They don't care.
02:01:43
◼
►
I'm sure that there's some kickoff where at a certain X number of people using the
02:01:48
◼
►
same Netflix account, it automatically triggers something.
02:01:52
◼
►
But if that number is reasonable, they don't care.
02:01:54
◼
►
They feel like…
02:01:55
◼
►
And it's so reasonable.
02:01:56
◼
►
I actually had a family member who was using my account when they were staying with me
02:01:58
◼
►
and they went and got their own place.
02:01:59
◼
►
And they used my account for a little while,
02:02:02
◼
►
I think a month, but then they got their own
02:02:03
◼
►
because it was so reasonably priced,
02:02:05
◼
►
they just didn't want to be bound to my,
02:02:06
◼
►
like they didn't want to see the same things
02:02:08
◼
►
that I was watching all the time.
02:02:11
◼
►
- I just feel like you cannot overstate
02:02:13
◼
►
how important that is to Netflix's runaway success,
02:02:18
◼
►
their generosity in terms of,
02:02:21
◼
►
or not generosity, but relaxedness of this.
02:02:23
◼
►
- It's almost like a pragmatism.
02:02:25
◼
►
- Right, compare and contrast with the Comcast attitude
02:02:28
◼
►
with these cable cards in the TiVo,
02:02:29
◼
►
where literally an actual service person
02:02:32
◼
►
came to the house twice and failed to get one
02:02:35
◼
►
to actually work and register.
02:02:37
◼
►
- They treat you like a criminal, not like a customer.
02:02:39
◼
►
- Well, they were very nice to me.
02:02:42
◼
►
It's just that they've set up the technology.
02:02:43
◼
►
The service people were super nice,
02:02:45
◼
►
but that the technology is designed from a perspective
02:02:48
◼
►
to be super, super persnickety in terms of this.
02:02:52
◼
►
And the only logic behind it is that they're fearful
02:02:54
◼
►
that I'm gonna pop the cable card out of my TiVo
02:02:57
◼
►
and go to your house and put it in your TiVo
02:02:59
◼
►
and watch Game of Thrones one Sunday night
02:03:02
◼
►
for free at your house.
02:03:03
◼
►
- Or hook it up to a computer
02:03:04
◼
►
and get their high quality stream of Star Wars
02:03:06
◼
►
and put it up on the internet.
02:03:08
◼
►
- Whatever, it's crazy.
02:03:09
◼
►
But the Netflix style has proven,
02:03:11
◼
►
and their runaway success in every regard shows that.
02:03:15
◼
►
- Well, it's like iTunes,
02:03:15
◼
►
and instead of assuming that you're someone
02:03:17
◼
►
who wants to rip them off,
02:03:19
◼
►
they assume that you're a customer who wants to be good
02:03:21
◼
►
and they give you a product that engenders that.
02:03:22
◼
►
- Right, and so it's very interesting to me
02:03:24
◼
►
to see that the BitTorrent rates
02:03:26
◼
►
for all this stuff has actually gone down.
02:03:30
◼
►
- And that a lot of what is left,
02:03:33
◼
►
it seems to be attributable to content
02:03:35
◼
►
that's not available in certain places.
02:03:37
◼
►
So like Game of Thrones in particular is probably,
02:03:41
◼
►
I think, I don't even think there's a question,
02:03:42
◼
►
it's the most pirated content on BitTorrent.
02:03:45
◼
►
But-- - And apparently Travelers,
02:03:47
◼
►
because a lot of the stuff was stream only for a long time
02:03:49
◼
►
and they just wanted to have it with them on a plane or something.
02:03:51
◼
►
- A huge part of that though is the parts around the world
02:03:54
◼
►
where Game of Thrones isn't even legally available.
02:03:56
◼
►
So it's pretty interesting.
02:03:58
◼
►
And I do think that there is a huge convenience
02:04:00
◼
►
factor on that.
02:04:00
◼
►
I mean, part of it for me is that-- I do.
02:04:04
◼
►
I know there's some people who pirate all sorts of stuff
02:04:08
◼
►
and don't think twice about it.
02:04:09
◼
►
But when I was younger, I did.
02:04:11
◼
►
I had pirated copies of Photoshop
02:04:14
◼
►
when I was in college because what was I going to do?
02:04:17
◼
►
Spend $600 for Photoshop?
02:04:20
◼
►
But I stopped pirating stuff as soon
02:04:22
◼
►
as I could afford to buy stuff.
02:04:25
◼
►
'cause I knew it was wrong, I just, you know, I don't know.
02:04:29
◼
►
So there is a, honestly, I'm not trying to make anybody
02:04:31
◼
►
feel bad, but I do, I don't know.
02:04:33
◼
►
And I create, you know, partly I'm biased,
02:04:35
◼
►
I create content, I happen to give my stuff away,
02:04:37
◼
►
but in theory, I can imagine selling it,
02:04:42
◼
►
and it would not make me happy if people were
02:04:45
◼
►
bootlegging it.
02:04:49
◼
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- Well, you still want them to go to Daring Firewall
02:04:50
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to get it, you don't want someone else
02:04:51
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that's reproducing your entire website
02:04:52
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on Google for other websites.
02:04:54
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Exactly, perfect example.
02:04:56
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You know, as a content creator, I might be more sympathetic, but it just seems like it's
02:05:01
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the right thing to do.
02:05:02
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But also, even just putting the morals of it behind, as a lazy person, the BitTorrent
02:05:07
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thing just seems like so much work.
02:05:09
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Oh my god, it's just like, how can you bother?
02:05:12
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And you can get malware and all sorts of things.
02:05:14
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Yeah, just, and it's these crazy file formats and part one, part two, part three, and you
02:05:20
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►
got to stitch them together and all.
02:05:22
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What the hell?
02:05:23
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I honest to God I really and you know, I just want to talk to the microphone and say put the Godfather part 2 on
02:05:29
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Yes, I really do and yeah spins for a little bit and then I'd hit a button and it starts playing. Yeah
02:05:35
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No, it's totally
02:05:37
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So I can't do it. All right
02:05:39
◼
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Anything else you want to talk about?
02:05:41
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No, I mean I think we hit on all the major points now
02:05:45
◼
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That was that that minor flare up again and in Apple's role in App Store and and indie apps
02:05:49
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But that's what was that a new argument?
02:05:52
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Well, Apple put out their job creation, and they often tout how many iOS developers they've
02:05:59
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empowered to this.
02:06:00
◼
►
So Matt Gamble put up a post saying that Apple, you know, and he also mentioned consumers
02:06:04
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►
and developers and everything, once again, but the App Store was responsible for devaluing
02:06:09
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►
Yeah, I saw that, and I was nodding my head the whole time, but I didn't see anything
02:06:16
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as new, and I don't know.
02:06:17
◼
►
I mean, there is something to be said there, and I sort of agree with it.
02:06:23
◼
►
I don't know, though, that anything has actually changed in that regard.
02:06:26
◼
►
No, I wrote about it earlier today because I talked to a lot of our developer friends
02:06:29
◼
►
and a lot of people who are involved in the industry, and there's sort of this consensus
02:06:33
◼
►
that—and I think this is true—that it sort of hit traditional software developers
02:06:37
◼
►
hard because they thought that they were the new thing, but they turned out to be traditional
02:06:41
◼
►
in every sense of the word, and that's just as open to disruption as any industry.
02:06:44
◼
►
And we no longer live in an age where only a few people
02:06:47
◼
►
have computers and you spend $500 for WordStar
02:06:49
◼
►
and there's a box of software on the shelf
02:06:51
◼
►
and all of those things are true.
02:06:53
◼
►
We now have, almost everyone has access
02:06:54
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►
to ubiquitously connected computing devices
02:06:58
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thanks to the smartphone and what we perceive of as apps
02:07:01
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►
is incredibly different.
02:07:02
◼
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There's millions of apps and no one's gonna spend
02:07:04
◼
►
$30 to $40 for a thousand apps a year.
02:07:06
◼
►
It's just, it's not possible.
02:07:08
◼
►
And the same token, no one's gonna spend $500 on WordStar
02:07:11
◼
►
now that Google Docs is in every browser.
02:07:13
◼
►
So the entire industry is turned upside down.
02:07:15
◼
►
And I think the app store may have hastened that,
02:07:17
◼
►
but I think it's more a reflection
02:07:19
◼
►
of where the industry went,
02:07:20
◼
►
not a single-handed, dastardly villain sort of a thing.
02:07:24
◼
►
- Right, but you know, people,
02:07:27
◼
►
tens and hundreds, maybe thousands of people
02:07:30
◼
►
are spending 10, $15 a week on Clash of Clans
02:07:33
◼
►
and Candy Crush. - Candy Crush, yeah.
02:07:36
◼
►
- End game upgrades, and then somebody like TapBots,
02:07:40
◼
►
puts exquisite, a year-long exquisite work into a Twitter client and wants to charge
02:07:46
◼
►
$4 for the upgrade from the old one, and the same people are outraged. So I get it. I get
02:07:53
◼
►
Yeah, I mean, it's traditional. We will pay for ego and instant gratification. That's
02:07:55
◼
►
why tulips were worth our fortune. It made no sense, but we wanted to have more tulips
02:07:58
◼
►
than our friends had.
02:07:59
◼
►
Right. It's like a Twitter client could make—a for-pay Twitter client could make
02:08:04
◼
►
more money by locking you out of features than by just charging up front.
02:08:09
◼
►
Yeah, no, it's absolutely true. It's just I think it's a far bigger
02:08:13
◼
►
Movement than an app store can account for it's just the if the guy English said this really well a couple years ago
02:08:19
◼
►
It's we've gotten to a pop culture for apps. It took longer to get there than it did for other mediums, but it still got there
02:08:26
◼
►
I know it's just a small thing
02:08:28
◼
►
It's just a small thing but I and it's funny because it actually popped into my head yesterday after you agreed to be on the show
02:08:37
◼
►
an Apple note, an iCloud note,
02:08:40
◼
►
with the list of all the episodes of the talk show
02:08:42
◼
►
and who's been on them and the episode number
02:08:43
◼
►
just so I have it to reference.
02:08:45
◼
►
And I type, like, you know, this episode
02:08:50
◼
►
that we're doing right now is episode 189.
02:08:52
◼
►
And then I type tab, and then I type berna-richie.
02:08:55
◼
►
And then I might put in parentheses, you know,
02:08:56
◼
►
just like the basic topics, you know, of what we did.
02:08:59
◼
►
And then it's there, and I can look back to it in the past.
02:09:01
◼
►
But I was doing it on my phone, and I can't type a tab.
02:09:05
◼
►
I have to type a space.
02:09:06
◼
►
And then I go on-- later on, I'll open it up on my Mac
02:09:10
◼
►
and replace the space with a tab.
02:09:12
◼
►
And I want to do that because I'm a picky, picky person.
02:09:17
◼
►
But San Francisco, the font that Apple Notes uses now,
02:09:22
◼
►
doesn't have proportionate numbers.
02:09:25
◼
►
So in other words, in a lot of fonts, especially older
02:09:28
◼
►
digital fonts, they would make-- even if the font itself was not
02:09:31
◼
►
a monospace font like Courier, the numbers
02:09:35
◼
►
are so that if you type 111 and then 444 underneath it,
02:09:40
◼
►
the numbers line up.
02:09:41
◼
►
The number one is just as wide as the number four.
02:09:46
◼
►
San Francisco isn't like that.
02:09:47
◼
►
It's a non-proportionate font.
02:09:49
◼
►
So the ones in particular are narrower
02:09:51
◼
►
than the other numbers.
02:09:52
◼
►
And so if I use the space, if I type the episode number
02:09:55
◼
►
and the space and then your name,
02:09:57
◼
►
then the names don't line up.
02:09:58
◼
►
And that bothers me.
02:09:59
◼
►
So I type a tab.
02:10:01
◼
►
But I can't type the tab on my iPhone.
02:10:03
◼
►
And that seems like a bizarre oversight in 2017.
02:10:08
◼
►
And it just hits me with,
02:10:10
◼
►
if it's the ongoing debate over,
02:10:12
◼
►
can you, you know, is there a need for a Mac,
02:10:14
◼
►
can you do all your work on iOS?
02:10:16
◼
►
Well hell, you can't even type a tab on the iPhone.
02:10:18
◼
►
- No, it's very true.
02:10:20
◼
►
I mean, there's just, there doesn't seem to me like
02:10:23
◼
►
there's any reason why the basic actually characters
02:10:25
◼
►
not be available on an iPhone.
02:10:26
◼
►
I mean, especially not in 2017.
02:10:28
◼
►
- I think, here's my suggestion,
02:10:30
◼
►
anybody at Apple who's listening.
02:10:31
◼
►
I would suggest it be a little pop-up on the space bar.
02:10:36
◼
►
Tap and hold on the space bar.
02:10:37
◼
►
Make tab if you're looking for a place to put it.
02:10:40
◼
►
But the Mac, here's the thing.
02:10:44
◼
►
The Mac had a way to type all of these extended characters
02:10:49
◼
►
in, I think, right in 1984.
02:10:51
◼
►
And if it wasn't, it was certainly there by '85 or '86.
02:10:54
◼
►
And they're great.
02:10:55
◼
►
They're so brilliant.
02:10:57
◼
►
One of the little ways that the Mac has always
02:10:59
◼
►
been so much better than DOS and Windows,
02:11:01
◼
►
where if you wanted to type an em dash,
02:11:04
◼
►
not only was it pretty easy to do it,
02:11:07
◼
►
but there's actually a really clever
02:11:09
◼
►
mnemonic to the shortcut.
02:11:11
◼
►
It's option shift hyphen.
02:11:13
◼
►
Well, hyphen is like a dash,
02:11:15
◼
►
and a shift makes it bigger.
02:11:17
◼
►
So option dash would give you like the little mini dash,
02:11:22
◼
►
like the end dash,
02:11:23
◼
►
and option shift dash would give you the bigger one,
02:11:26
◼
►
because shift is bigger and you get the dash.
02:11:30
◼
►
Option eight gives you a bullet character because eight is the character with the asterisk which is sort of the ASCII bullet character
02:11:38
◼
►
Option zero is the degree symbol for temperatures
02:11:41
◼
►
No, is it I thought it's option shift 8 is the degree not sorry the the bullet
02:11:49
◼
►
I think is option shift 8 and then the higher one the degree characters
02:11:51
◼
►
Yeah shift zero, but it's all well considered like the it's where you would assume that the character would be right
02:11:58
◼
►
How do you type the upside down exclamation mark you type option one?
02:12:02
◼
►
Because that's where the exclamation mark is so brilliant whereas in Windows. It was like all to one three six
02:12:08
◼
►
It gives you yes, you know a pound sign or whatever
02:12:11
◼
►
like the British pound
02:12:13
◼
►
Crazy like no logic to it at all. It's just some arbitrary numeric mapping
02:12:19
◼
►
The Mac had it. It's brilliant. It's been there forever. How do you type the pi pi character?
02:12:24
◼
►
You know like three point one four one five nine that I don't know option P. Oh, yeah nice option shift
02:12:31
◼
►
P gives you a capital pie
02:12:33
◼
►
It's an option slash gives you the percentage
02:12:35
◼
►
Yeah, it's there's so many. There's so new there's and there's just so cleverly
02:12:41
◼
►
Assigned and they've been like that for over 30 years and yet on iOS you can't type half of those characters at all and you know
02:12:49
◼
►
And I don't understand why that's not your keyboard team friends and while they're doing that
02:12:53
◼
►
I'm going to say this completely unabashedly.
02:12:55
◼
►
Let me long press on the french fries to get poutine tater tots and hash browns.
02:13:00
◼
►
I support that wholeheartedly.
02:13:04
◼
►
Someone has to do it.
02:13:05
◼
►
I'm just, I mean, I'm going down memory lane here, but I know, I don't even have to think.
02:13:11
◼
►
I typed these without even thinking.
02:13:13
◼
►
So I just had to double check to be sure, but you can type option semicolon and you
02:13:17
◼
►
get an ellipse.
02:13:18
◼
►
It's, I guess that one's not super mnemonic, but anyway.
02:13:22
◼
►
Anyway, that's my complaint.
02:13:24
◼
►
I want someone at Apple to let me type a tab character
02:13:26
◼
►
on my phone.
02:13:27
◼
►
Anything else?
02:13:31
◼
►
- Not that comes to mind.
02:13:34
◼
►
- René, I thank you for your time.
02:13:35
◼
►
Hope you have a good weekend.
02:13:36
◼
►
- Thank you so much. - I will see you soon
02:13:37
◼
►
and I'm looking forward to it.
02:13:38
◼
►
I'll see you a month from now.
02:13:39
◼
►
We'll be palling around at the keynote.
02:13:42
◼
►
- Yeah, I can't wait.
02:13:43
◼
►
It should be a good year.
02:13:44
◼
►
- Yeah, so it's very nice to sign off
02:13:48
◼
►
and say I'll see you soon, but I'll see you soon.
02:13:49
◼
►
My thanks to our sponsors.
02:13:50
◼
►
sponsors this week were, let me see if I can do it off the top of my head, we had Squarespace,
02:13:54
◼
►
that's the place to go to build a website. We had Casper, where you go to get a mattress.
02:14:00
◼
►
Who was our third sponsor? I forget the third sponsor. Third sponsor was, oh of course it
02:14:05
◼
►
was Audible. That's the place with an unmatched selection of audio. Alright, Rene, thank you.