145: ‘Anthropomorphic Human Bowel’ With Ben Thompson
00:00:00
◼
►
Do you watch football?
00:00:06
◼
►
I know you're a basketball guy. I know you're an NBA guy.
00:00:08
◼
►
Football, um...
00:00:12
◼
►
So, like, I like the idea of, um...
00:00:16
◼
►
You know, like, I'm gonna boycott football because it's, like, killing people.
00:00:20
◼
►
Um, and I can be all self-righteous about it and say, "Well, I don't watch football."
00:00:24
◼
►
Uh, the problem is that, um, the main reason I watch football is because it's on in the middle of the night.
00:00:29
◼
►
And I find football of all the sports the least amenable to watching not live
00:00:34
◼
►
Which is weird because if you watch it not live you can watch it in like 30 minutes, right?
00:00:40
◼
►
But because I know when I came to Taiwan the first time I like there weren't really any streaming things
00:00:47
◼
►
It was much more difficult to do then
00:00:49
◼
►
And then when I went back for four years, I was right back right right back on the couch on Sunday after dudes
00:00:55
◼
►
So I know I'd be a bit. I'm I'm kind of a big hip-wracker about it
00:00:58
◼
►
So, I do watch it some. I actually got the NFL package this year, but I'm terribly
00:01:04
◼
►
conflicted about it. But it's so compelling.
00:01:07
◼
►
So, did you watch the Super Bowl?
00:01:10
◼
►
I did. I did.
00:01:11
◼
►
And were you able to watch it live?
00:01:13
◼
►
Yeah. I have the NFL streaming thing, which actually includes all the commercials and
00:01:21
◼
►
all that sort of stuff. So, I was able to offer snide remarks along with the rest of
00:01:28
◼
►
I feel the same way about you. I forget if I've talked about this on the show before.
00:01:32
◼
►
I know I've linked to it, and I know Kottke has too, that it's like the NFL is so incredibly
00:01:39
◼
►
popular in the United States, and it's, if anything, more popular than it ever was, especially
00:01:45
◼
►
compared to other team sports. But yet, it really does seem like the sport as we know
00:01:49
◼
►
it is completely doomed, ought to be doomed, and I do feel as like a semi-casual fan, somebody
00:01:56
◼
►
who doesn't really watch as many games as I used to,
00:01:59
◼
►
I actually feel like a complicit, like a guilt.
00:02:03
◼
►
That the game as configured is literally killing people
00:02:08
◼
►
and giving them, and not just killing,
00:02:11
◼
►
but then making the last years of their life
00:02:13
◼
►
absolutely miserable with this chronic traumatic
00:02:17
◼
►
and cephalopathy, CTE.
00:02:20
◼
►
In other words though, long story short,
00:02:22
◼
►
for anybody who doesn't follow football,
00:02:23
◼
►
there is massive evidence,
00:02:25
◼
►
I mean, just overwhelming evidence like smoking is bad for your lungs and gives you cancer
00:02:30
◼
►
evidence that playing football, even at like a high school level, even if you just play
00:02:37
◼
►
in high school and then never play again, but let alone if you go on to play college
00:02:41
◼
►
where people hit you harder and then go on to a pro career where bigger people hit you
00:02:44
◼
►
even harder for more years, that the repeated hits to your head end up causing terrible
00:02:53
◼
►
scarring that your brain is not meant to have and it causes depression and all sorts of
00:02:57
◼
►
other problems. It's a really nasty, nasty degenerative brain disease and it really seems
00:03:04
◼
►
like it's just unbelievable how many former pro football players have it.
00:03:08
◼
►
Right, and that's the thing that, it's easy to say, well, these guys know what they're
00:03:13
◼
►
doing, they're getting paid millions of dollars, that's the tradeoff they make, but the problem
00:03:16
◼
►
is that oh you know like any pro sport only a very small fraction of people
00:03:22
◼
►
playing actually you know make money from it and when you you know basically
00:03:28
◼
►
start banging your head from the time you're a kid on that's you know there's
00:03:33
◼
►
a lot of people that aren't that aren't winning that trade-off to say the least
00:03:37
◼
►
and there were a couple of concussions in the Super Bowl I'm reading an article
00:03:41
◼
►
here this is Panthers wide receiver Corey Brown suffer concussion and
00:03:47
◼
►
Broncos linebacker Shaquille Barrett I forget his name I thought number 88 for
00:03:52
◼
►
the Broncos clearly had a concussion he got like his clock cleaned in an early
00:03:57
◼
►
play and then later like the next time he ran a route he just felt hold out I
00:04:02
◼
►
hate to laugh but it really I don't know it and then just to have the word
00:04:07
◼
►
concussion mentioned during the game you just know that the NFL there's somebody
00:04:11
◼
►
The NFL is like I was really hoping to get through this game without that word coming up. Yep
00:04:15
◼
►
Well, it's not just I mean, that's the serious one. But I mean there's also I mean
00:04:20
◼
►
What what these people with these guys are doing to their to their bodies? I mean you have I
00:04:26
◼
►
Mean like what was it Ben Ben Roethlisberger in the playoffs?
00:04:30
◼
►
Dislocated his throwing arm and somehow managed to come in
00:04:35
◼
►
You know as few series later in play
00:04:40
◼
►
Just just I don't think it magically healed itself in the meantime
00:04:44
◼
►
You know there was like some horse tranquilizers being used or something like that. I mean
00:04:49
◼
►
Who knows what they're these guys are shooting themselves up with for?
00:04:53
◼
►
For our our entertainment, and yeah, it's it's definitely
00:04:57
◼
►
It's it's one of those things that it's it's hard to think a lot about my theory
00:05:01
◼
►
And I've said I think I've written this on during for but my theory is that the way the long-term way out is for football
00:05:08
◼
►
Evolve into a more basketball like game that is mostly
00:05:11
◼
►
Well more or less like professional flag football, but it's mostly like quarterbacks and wide receivers and athletic passing plays and
00:05:20
◼
►
Defensive guys, you know who can counter that
00:05:22
◼
►
But I because I feel like that's the part of the game that I like best
00:05:28
◼
►
I love the passing game and I love you know, some of the just incredible athleticism of you know
00:05:33
◼
►
Catching a ball at full speed while you're running 50 yards down a field
00:05:37
◼
►
But I feel like there's way way too much of the popularity is tied up in the glad II
00:05:41
◼
►
gladiatorial
00:05:43
◼
►
Aspect of the violence you know that I say this and I might enjoy watching that game
00:05:48
◼
►
and I like watching basketball, but that the reason the sport is so popular has
00:05:51
◼
►
Way too much to do with the actual brutal violence
00:05:55
◼
►
Yeah, I think that whether that's part of it too and the other thing too
00:05:59
◼
►
I think part of what makes football so compelling is
00:06:03
◼
►
is like it really is such a strategic sort of game tied into you know so much
00:06:09
◼
►
violence and and part of that strategy is very much a sort of war of attrition
00:06:14
◼
►
aspect like you like you do stuff in the first quarter like you you run plays
00:06:18
◼
►
that achieve no gain in part to with the express purpose of wearing down the
00:06:24
◼
►
defense so that you can you know pull off those plays you know later in the
00:06:28
◼
►
game and you're like just a I mean the fundamental nature of it is so tied into
00:06:32
◼
►
into getting a physical advantage.
00:06:37
◼
►
And the other thing too is the trend,
00:06:42
◼
►
what you say makes sense intellectually,
00:06:44
◼
►
but the actual trend of the game is,
00:06:46
◼
►
- Yes. - As guys getting bigger
00:06:48
◼
►
and stronger and faster and hitting.
00:06:51
◼
►
- Right, I fully acknowledge the wishful thinking aspect
00:06:55
◼
►
of my make it more like flag football
00:06:58
◼
►
and a basketball type athletic game.
00:07:00
◼
►
Fully acknowledge that it really contrasts and is in the opposite direction of what is actually going on with the league
00:07:06
◼
►
What did they say they said the one of the most interesting stats?
00:07:09
◼
►
So there was they were making a big celebration about the fact that this was Super Bowl 50 and it's a nice round number
00:07:15
◼
►
Cam Newton the quarterback for the Carolina Panthers is 6 5 and
00:07:23
◼
►
He he's bigger than every single player who is on the championship Green Bay Packers team from Super Bowl one
00:07:32
◼
►
the quarterback
00:07:34
◼
►
The quarterback was bigger than everybody on a legendary
00:07:40
◼
►
Legendarily great and and sort of rough-and-tough big, you know running, you know three yards and a cloud of dust
00:07:46
◼
►
Green Bay Packers team
00:07:50
◼
►
Kind of unbelievable. Yeah, it is unbelievable. Yeah, I thought and and again
00:07:54
◼
►
I think part of what makes football so appealing too is that the strategy is is very easily
00:07:59
◼
►
Apparent to the lay layperson fan that specific tactics aren't right like the exact nature of what?
00:08:06
◼
►
the precision of the play and the complexity of a given play is
00:08:09
◼
►
You know obviously it's if you've ever seen like the size of an NFL playbook although
00:08:14
◼
►
I guess now they're all the size of a surface tablet, but back when they were in a you're on brand
00:08:19
◼
►
back when they were in a binder they were just like phone book size
00:08:24
◼
►
but that you know that there it's complex tactics and very simple strategy
00:08:28
◼
►
I thought the Super Bowl really
00:08:29
◼
►
the Super Bowl was a perfect example of it yep yeah
00:08:34
◼
►
no it's a I mean we're we're we're I don't know this is better or worse than
00:08:39
◼
►
baseball talk but I'll it's it's got to talk about the Super Bowl
00:08:43
◼
►
yeah no it was on you know I I'm so I'm so
00:08:48
◼
►
It's so one of those things.
00:08:50
◼
►
I mean, it's a perfect example of,
00:08:52
◼
►
it's a reminder of about standing in judgment
00:08:59
◼
►
on anything to anyone because there's no question
00:09:04
◼
►
I'm a total hypocrite.
00:09:05
◼
►
And I like to say I'm less of a hypocrite
00:09:07
◼
►
because I don't watch that many games
00:09:08
◼
►
or something like that.
00:09:09
◼
►
But then actually that's just a matter of circumstance
00:09:12
◼
►
if I'm being honest with myself.
00:09:14
◼
►
- If you wanna think about it,
00:09:15
◼
►
the long term the long term pessimist strategy about the NFL and football in
00:09:19
◼
►
general the NFL from the top down at the professional level is a they're very
00:09:24
◼
►
successful there and they're very effective you know like in terms of PR
00:09:28
◼
►
and they have good lawyers I mean I mean they've effectively their lawyers are so
00:09:31
◼
►
good they've gotten everybody who doesn't pay them a fortune to refer to
00:09:35
◼
►
the game as the big game instead of the Super Bowl because I know that was
00:09:38
◼
►
crazy it's absolutely nuts how bad or not bad but how effective they are
00:09:44
◼
►
at having gotten rid of anybody using those the two words Super Bowl without paying them and it just shows how
00:09:51
◼
►
Unbelievable the brand is for the Super Bowl that they want to do that right like most like the NBA
00:09:56
◼
►
I don't think the NBA Finals is so
00:09:58
◼
►
Or the World Series is anywhere near as as
00:10:02
◼
►
Litigious about that because they want people talking about the World Series or they want people talking about the finals
00:10:07
◼
►
Where's the Super Bowl the NFL is like we know you're talking about the Super Bowl. So you're gonna pay us for those words
00:10:14
◼
►
No, I think it's from the bottom up where the game collapses, which is that high schools
00:10:20
◼
►
and youth leagues are going to start getting sued more and more.
00:10:26
◼
►
And I feel like lawyers and insurance companies are going to start telling, I don't know if
00:10:30
◼
►
this is like a next few years thing or if it's a 10 years from now thing, but I think
00:10:34
◼
►
it's absolutely within the next 15 years that, you know, insurance companies are going to
00:10:38
◼
►
start telling schools, you can't have a football team.
00:10:43
◼
►
More and more even without that I think you've got more and more parents who are saying to their
00:10:51
◼
►
athletic children and let's just face it quite frankly their sons I mean there's obviously you
00:10:56
◼
►
know there's a few girls who play here and there but it's usually quite notable you know you can't
00:11:03
◼
►
play football you know you're gonna play soccer in the fall and basketball in the winter and you
00:11:07
◼
►
can play baseball in the spring but you're not playing football and I think with good reason I
00:11:12
◼
►
I don't I don't think I would let my kid play in fact. I know I wouldn't definitely wouldn't let him play football
00:11:16
◼
►
And I think it's gonna happen more and more and you start hearing it now from football players like Troy Aikman
00:11:23
◼
►
I said he wouldn't let his kids play football
00:11:25
◼
►
And once that starts happening and fewer and fewer athletic kids even play football the kids who are who are the
00:11:34
◼
►
Extraordinary athlete to might go pro are gonna end up in different leagues
00:11:37
◼
►
You know they're gonna end up pitching and baseball or playing basketball
00:11:41
◼
►
Maybe we'll finally have a good US soccer team.
00:11:45
◼
►
I mean, not that we have a good team, but if we get the best athletes.
00:11:51
◼
►
I'm on board with that.
00:11:52
◼
►
The other thing too is because football is such an American sport, like baseball has
00:11:57
◼
►
lost a lot, particularly in the inner cities and certain parts of the country, baseball
00:12:03
◼
►
has really fallen off.
00:12:05
◼
►
But it's been, from Latin America in particular, there's been a huge influx of talent that
00:12:11
◼
►
has really picked up the pace, but football's not going to have that. Once it loses the
00:12:17
◼
►
American pipeline, that's the only pipeline.
00:12:20
◼
►
Yeah. I think the long-term path is that it devolves into a regional sport in the U.S.
00:12:28
◼
►
Curious how it plays out.
00:12:33
◼
►
It is amazing how popular and pervasive it is.
00:12:39
◼
►
Even on something like the tech circles that we tend to live in and circulate in, there's
00:12:46
◼
►
a lot of football fans, far more than basketball or baseball or any other sport.
00:12:52
◼
►
Every Sunday, even if you only follow tech people on Twitter, all the people who are
00:12:56
◼
►
going to complain about this podcast, I'm sure, are grimacing because they know exactly
00:13:00
◼
►
talking about but it everyone's talking about the the play and and and what's
00:13:04
◼
►
going on it's it's really quite remarkable I still think but in that
00:13:07
◼
►
Super Bowl it just has this weird gravity I mean it really does and I know
00:13:11
◼
►
it's corny and it's almost cliche that people say well I'll just watch it for
00:13:13
◼
►
the commercials but it's true and because people have parties you know I
00:13:16
◼
►
mean somebody says hey come over to my house I'm having a dozen people over
00:13:19
◼
►
we're gonna have you know you know big platters of food and lots of beer people
00:13:26
◼
►
come over and if you're not really into the game you take your bathroom breaks
00:13:28
◼
►
when the game comes back on you know yep boy a lot of those commercials this year
00:13:34
◼
►
were awful I don't know if you got the same commercials that we did in no I did
00:13:38
◼
►
I got all the same commercials I think they they're usually always awful it's
00:13:42
◼
►
it's this weird sort of every year it's the worst year ever and then but it's
00:13:48
◼
►
just one of those things the one that stuck out to me the most was the one for
00:13:54
◼
►
diarrhea medicine where the star of the commercial was a walking human bowel
00:13:59
◼
►
abdominal pain yes they made a cgi human bowel with eyes and little legs and he's at the game
00:14:09
◼
►
and he's he's got diarrhea and the line to the bathroom is too long and now he doesn't know what
00:14:16
◼
►
to do because he's about to well he doesn't have pants so he's not gonna he's not gonna
00:14:22
◼
►
He's gonna shit his pants, I guess. He's just gonna go all over the floor.
00:14:26
◼
►
Like where are they?
00:14:28
◼
►
What made it even funnier is that was the second, uh, that was the second Bob movement related to the game.
00:14:36
◼
►
There was already one for constipation in the first half.
00:14:38
◼
►
Right, they had a constipation one in the first half.
00:14:41
◼
►
With the guy walking around watching people poop. Like he saw a dog pooping on the street and he felt very whimsical.
00:14:48
◼
►
"If you need an opioid to manage your chronic pain, you may be so constipated."
00:14:53
◼
►
"It feels like everyone can go, except you."
00:14:57
◼
►
And he was jealous.
00:14:58
◼
►
No, he was...
00:14:59
◼
►
It was like a dog was enjoying a nice...
00:15:01
◼
►
A nice... a nice dropping...
00:15:04
◼
►
He's like, "I used to be like that."
00:15:05
◼
►
He's like some old man watching the youngins.
00:15:08
◼
►
Right, I remember when I could enjoy a nice crap.
00:15:12
◼
►
Boy, those were the days.
00:15:15
◼
►
It was not a good ad.
00:15:17
◼
►
Not a fun ad.
00:15:18
◼
►
Longing for a change have the conversation with your doctor about OIC and ask about prescription treatment options. I
00:15:24
◼
►
Don't know like, you know, and it just followed right up by just you know, here's some kids having fun with a coke
00:15:38
◼
►
Real one so speaking of the Super Bowl the other tie into to our usual beat is
00:15:46
◼
►
Tim Cook was at the Super Bowl and I'm sure you saw this right that
00:15:54
◼
►
The game is over. I guess he had really good seeds look like he had like sideline seats
00:15:57
◼
►
You know, I know he was in a box. I saw some photos later
00:16:00
◼
►
The photo so what happened is the game is over Tim Cook decides to tweet Congrats to the the championship Denver Broncos
00:16:09
◼
►
and he took a picture of like the celebration on the field like fireworks going off and and
00:16:13
◼
►
You know the on I don't know how that happens, but like at the Super Bowl when the game is over
00:16:18
◼
►
There's seemingly like 1,500 people who stormed the field
00:16:21
◼
►
So it's pandemonium on the field
00:16:24
◼
►
And he posts a photo to Twitter, and it's you know it's not a great photo
00:16:31
◼
►
And it's blurry and I mean dark meaning like it's nighttime there
00:16:35
◼
►
And there was they turn the lights down so you could see the fireworks and so
00:16:38
◼
►
There's camera blur because it's you know there's not enough light to take a short picture
00:16:42
◼
►
it I you know and then and then he got excoriated on Twitter it seemed like
00:16:49
◼
►
you know and and people in the press were picking up on writing stories that
00:16:54
◼
►
Tim Cook took a terrible photo at the Super Bowl yeah I mean I'm sure there
00:17:01
◼
►
was there was you know explain perfectly fine reasons for it to be blurry I
00:17:07
◼
►
thought it was I thought it's pretty hilarious the virgin like Casey Newton
00:17:11
◼
►
The Verge had a funny post talking about people being mean to Tim Cook, and I think he just
00:17:17
◼
►
used that excuse for his opening paragraph, which was hilarious and super mean. But I
00:17:22
◼
►
mean, whatever. If you're Tim Cook, I think you can deal. You'll be okay.
00:17:28
◼
►
So, he ended up deleting the tweet.
00:17:32
◼
►
And then he posted a much better picture a few minutes later. But people still were making
00:17:37
◼
►
jokes. I guess the joke everyone want to make was they were sticking his photo is
00:17:41
◼
►
blurry sort of slightly up not quite squared up photo into shot with iPhone 6
00:17:49
◼
►
billboard. Yes, yes that's exactly it. I got an email here's in the actual
00:17:55
◼
►
actual email from an actual actual reader. I will not mention his name. No
00:18:02
◼
►
subject of course this is the entire email I got from her daring fireball
00:18:08
◼
►
reader not a word about the shitty photo you are a pig this isn't even mentioned
00:18:16
◼
►
to cook that's all email not a word about the shitty photo return return you
00:18:22
◼
►
are a pig so I just wrote back to him and said your message made my day thank
00:18:26
◼
►
you that was that was graceful of you I like to pretend when I get an email
00:18:32
◼
►
I like that I like to pretend that I just answer every email as though it's I love your website
00:18:38
◼
►
And it's the best thing I've read all day
00:18:39
◼
►
It's my first thing I read every day, and that's exactly how I write back to the people who write something like that I
00:18:51
◼
►
Wonder what happened? I kind of I like the idea that that Tim Cook sometimes tweets like that
00:18:58
◼
►
Just like a normal person right like you know he's excited. He's a sports fan. He's at the Super Bowl
00:19:05
◼
►
He takes a picture. He's not a professional photographer
00:19:08
◼
►
Whatever however much you want to praise the iPhone 6. I don't know what he's probably
00:19:14
◼
►
What do you think he is a 6x think he's a plus guy?
00:19:16
◼
►
No idea I wonder well it's a 50/50 chance
00:19:22
◼
►
He's either got the success or the success plus if he had the ball probably the six because it doesn't matter
00:19:27
◼
►
Right, maybe that's what he maybe needs the image stabilization
00:19:30
◼
►
But either way even with the image stabilization as fine as the camera as it is and arguably easily
00:19:35
◼
►
arguably the best of any cell phone and
00:19:38
◼
►
Inarguably among the best of any phone. I think that's fair to say
00:19:43
◼
►
It is going to struggle in
00:19:46
◼
►
Certain lighting conditions and on the field that the Super Bowl is certainly after the game at nighttime is certainly one of them
00:19:52
◼
►
I thought it it I thought that there was a tangible realness to it
00:19:57
◼
►
And no this is not the type of photo you're gonna put on a billboard a shot with iPhone 6, but it
00:20:02
◼
►
The photo itself wasn't great
00:20:04
◼
►
But I thought that the whole hell even the CEO of Apple takes tweets after an exciting thing like this is
00:20:10
◼
►
Was an interesting angle you know and it made I think he shouldn't have deleted it like he should have like it
00:20:16
◼
►
Could have been a hilarious like segue in like the next Apple presentation or something yes
00:20:21
◼
►
Yes, like own it let it play out and then and then and then you could you know
00:20:27
◼
►
You can make a joke about it and a subsequent event
00:20:30
◼
►
Right. No exactly exactly like people that's like that's what Twitter does Twitter Twitter is run on snark
00:20:38
◼
►
Unfortunately, he can't quite pay the bills or snark yet. Anyway, but I know I mean it's it's people are gonna make fun of it
00:20:46
◼
►
That's what people do.
00:20:48
◼
►
I think the real mistake was in deleting it.
00:20:53
◼
►
Then it reinforces, it takes away the credibility from things you say in the future.
00:20:59
◼
►
If you do something like that, like you said, it makes you look real, it makes you look
00:21:03
◼
►
We've all taken crappy photos.
00:21:08
◼
►
There's a benefit, a long-term benefit, even if it's very slight to being a regular guy
00:21:14
◼
►
and not being a, you know, feeling like everything is run through PR and control and all that
00:21:19
◼
►
sort of stuff.
00:21:20
◼
►
Yeah. Yeah, that's exactly what I would like to, you know, avoid. Or I feel like the collect--that
00:21:27
◼
►
collectively--and we can't--I can't--nobody's gonna listen to me just 'cause I'm saying
00:21:30
◼
►
it on the show. And I'm not saying, you know, poor Tim Cook can't take it, but I just feel
00:21:35
◼
►
feel like collectively Twitter's group behavior forces people in a higher
00:21:43
◼
►
profiles to be as guarded on Twitter as they are anywhere else you know whereas
00:21:50
◼
►
Twitter could be a place where you know somebody like the CEO of the biggest
00:21:55
◼
►
company in the world could have a little fun but it's like yeah say we have to
00:22:01
◼
►
ruin everything and it's like I'm sorry and I'm not trying to make excuses for
00:22:05
◼
►
just because it's an iPhone.
00:22:06
◼
►
And I mean, it was not a great photo, but it wasn't horrible.
00:22:09
◼
►
It wasn't ridiculous.
00:22:11
◼
►
And if you don't understand that that's a tough condition
00:22:14
◼
►
to get a photo, I mean, it's like,
00:22:17
◼
►
I don't know what to tell you.
00:22:19
◼
►
Yeah, no, I mean, there is a--
00:22:22
◼
►
yeah, I mean, this is one of those things where people like--
00:22:31
◼
►
yeah, people like to be outraged.
00:22:32
◼
►
and they like to make a big deal out of stuff that probably really isn't that big a deal.
00:22:40
◼
►
And I think there's a sense particularly for someone like Tim Cook or anyone that has relatively
00:22:44
◼
►
high profile, like there's a de-humanization that kind of occurs to it.
00:22:50
◼
►
And again, I don't think that Tim Cook was losing sleep because people were making fun
00:22:57
◼
►
of his photo.
00:22:58
◼
►
But you know, it's like, unfortunately that's just the reality of being a public forum.
00:23:03
◼
►
And I think this is, you know, it's a real, this is a real, a real challenge for Twitter.
00:23:07
◼
►
I mean, beyond Twitter's all, all, all of other Twitter's problems.
00:23:10
◼
►
Like is this, it's the, the virtue is being public.
00:23:14
◼
►
The virtue is the fact you can connect and talk to anyone.
00:23:17
◼
►
And that is the downside in spades.
00:23:23
◼
►
Uh, how long after he posted that tweet do you think his phone jingled and he looks down
00:23:28
◼
►
that says Steve Dowling.
00:23:29
◼
►
What do you…you totally…you totally envision how this happened, right?
00:23:37
◼
►
So he was…I think he was in the box.
00:23:38
◼
►
He's down in the field.
00:23:39
◼
►
It's very…like I'm sure it's very exciting.
00:23:41
◼
►
The stuff we were on takes a picture.
00:23:43
◼
►
He probably just posted with barely even looking at it.
00:23:46
◼
►
And he has like a…it's darn it.
00:23:51
◼
►
Without ever having been even…I've never been in this stadium for a Super Bowl, but
00:23:55
◼
►
Just watching on TV, which I think almost makes it seem more sane because they have
00:24:00
◼
►
cameras that are high up that are stable and the cameramen on the field are truly, truly
00:24:06
◼
►
amazing professional photographers, that it's controlled, barely controlled pandemonium,
00:24:13
◼
►
with no, not overstating it.
00:24:17
◼
►
You just know that like 10 minutes later, Dowling had to call him.
00:24:22
◼
►
And I bet it was a tough call.
00:24:23
◼
►
I bet it was like, "Gee, you know."
00:24:25
◼
►
I bet it wasn't like a clear-cut call.
00:24:28
◼
►
I don't know.
00:24:29
◼
►
I thought it was funny.
00:24:30
◼
►
I just wish he should have owned it.
00:24:33
◼
►
It would have made it as hilarious as such things can be, but sort of like 10-second
00:24:41
◼
►
interlude at WWDC or something.
00:24:44
◼
►
Like the next iPhone introduction or the 5SE or whatever comes with X amount of camera
00:24:52
◼
►
Good Lord, do I need it.
00:24:53
◼
►
I think the problem is that, and maybe the problem is that the timing doesn't work because
00:24:56
◼
►
new iPhones aren't going to come until September and they have at least two events between
00:25:00
◼
►
now and then and then it'll be old news by September.
00:25:02
◼
►
Well, whatever, you can still...
00:25:05
◼
►
It would be perfect if they had like new high-end phones coming next month.
00:25:10
◼
►
It would be perfect.
00:25:11
◼
►
It almost would have been suspicious that they planned it.
00:25:15
◼
►
People would be, all of a sudden it would be the conspiracy theories would come out
00:25:20
◼
►
that they faked it on purpose.
00:25:23
◼
►
Rubbed, rubbed, they rubbed, you know, rubbed some kind of grease all over the camera lens.
00:25:31
◼
►
Yeah, so you saw this photo. I actually took two. Here's the one I took with the new iPhone 7.
00:25:36
◼
►
Anyway, let me take a break and thank our first sponsor. It is our good friends at Squarespace.
00:25:45
◼
►
start building your website today at squarespace.com and you enter the offer
00:25:53
◼
►
code Gruber that's my last name when you check out if you're buying and you get
00:25:58
◼
►
10% off now you need to vary that's why Squarespace recently launched three new
00:26:04
◼
►
website products each cared to the needs of different creative people now one of
00:26:10
◼
►
them is cover pages this is a single page website that is perfect for when
00:26:14
◼
►
ideas just starting out and there's an awful it is a great I wait to see I've
00:26:18
◼
►
seen this a lot it's a big trend for new things things that are just coming out
00:26:21
◼
►
things you want to unveil just do it in one page right you do one big page you
00:26:26
◼
►
got big artwork at the top you explain your main points next and then you can
00:26:30
◼
►
get the details that you scroll down the page well that's what cover pages are in
00:26:33
◼
►
Squarespace they make it really really easy to set that up do you have
00:26:36
◼
►
something to sell your products to sell Squarespace commerce is robust enough to
00:26:41
◼
►
be both an online storefront and your business manager for tracking inventory
00:26:47
◼
►
and sales and the numbers and stuff like that for something in between Squarespace
00:26:51
◼
►
websites provide beautiful versatile templates and a really wide variety of
00:26:57
◼
►
templates almost it's almost staggering to me I if you haven't looked at
00:27:01
◼
►
Squarespace in a while go check them out and and just check out just the the
00:27:05
◼
►
incredible variety of starting points that you can start from they've got all
00:27:10
◼
►
these templates and they help you create the online home that you have always
00:27:13
◼
►
wanted which projects right for you go check them out it's very obvious they
00:27:18
◼
►
steer you right through it and remember you get a free trial just by going to
00:27:25
◼
►
squarespace.com if you go to squarespace.com slash the talk show
00:27:33
◼
►
they'll know you came from from here from this podcast but the important
00:27:38
◼
►
to remember is that the offer code Gruber for 10% off your first order and you got to
00:27:43
◼
►
remember that here's the deal I am asking a little bit of a favor for any of you out
00:27:47
◼
►
there who are going to do it because you can start this free trial you don't have to pay
00:27:50
◼
►
for anything it's 30 days later when the free trials up and you're hooked and you're like
00:27:54
◼
►
this is it for me that's when you go to pay use that offer code Gruber just remember my
00:27:59
◼
►
last name they don't change it up much because I think they realize that there's you know
00:28:03
◼
►
hell by the time your free trials over they might even sponsor another episode of the
00:28:06
◼
►
the show so anyway my thanks to Squarespace all right that's a good
00:28:10
◼
►
segue to talking about Twitter right yes so we went from the Super Bowl to Tim
00:28:16
◼
►
this could be a very seamless show this could be a bunch of good segues and see
00:28:20
◼
►
we can keep it going Super Bowl Tim Cook at the Super Bowl in his tweet that he
00:28:25
◼
►
that he deleted also by the way the second one he posted the photo was
00:28:30
◼
►
beautiful it was a really good photo now let's talk about Twitter and you you
00:28:36
◼
►
had a good piece I think it just went up yesterday as we record yes it's been up
00:28:43
◼
►
for about 24 hours or so I don't want to paraphrase too much but just of it being
00:28:48
◼
►
you quoted the thing that I wrote that and I've said this before I've said this
00:28:52
◼
►
many times that the thing that really is unfair to Twitter and hurts Twitter is
00:28:55
◼
►
that they're compared to Facebook maybe mostly by like that sort of Wall Street
00:29:00
◼
►
perspective and they measure they come up short and as time goes on they're
00:29:07
◼
►
coming up shorter and shorter because Facebook is killing it and Twitter is
00:29:11
◼
►
sort of spinning its wheels and it it's unfair to Twitter because Twitter has an
00:29:17
◼
►
amazing thing it just happens to be this amazing thing that seemingly naturally
00:29:22
◼
►
is way smaller in Facebook and your argument is be that as it may they're
00:29:27
◼
►
Yeah, well the real problem for them and for any company is that they're the business model.
00:29:36
◼
►
I mean Twitter made a choice to be an ad supported business and that choice has certain implications
00:29:50
◼
►
Basically if you're an ad supported business you either have to have these extremely high
00:29:54
◼
►
high performing ads that convert like Google or you need to have a massive audience that
00:30:01
◼
►
you're very good at targeting, like a Facebook sort of thing, and Twitter doesn't really
00:30:09
◼
►
have either.
00:30:10
◼
►
And so the big problem is that yes, from a user perspective, to use Facebook and to use
00:30:15
◼
►
Twitter are different experiences, but they're competing for the same customer, or by customer
00:30:22
◼
►
I mean the same advertiser and the same advertising dollars. That's a problem because if you're
00:30:29
◼
►
an advertiser and you have limited, not just money, but limited time, there's a time component
00:30:34
◼
►
too. Twitter wants their custom ad campaigns. Facebook wants their custom ad campaigns.
00:30:38
◼
►
Google wants their custom ad campaigns. Pinterest wants their custom ad campaigns. Snapchat,
00:30:43
◼
►
all these sorts of things. Yes, there is a shift in money from other forms of media to
00:30:48
◼
►
digital, but where are you going to spend your time, particularly when you can get pretty
00:30:57
◼
►
much the same audience with better data, better targeting, better tracking, and they have
00:31:01
◼
►
enough inventory to satisfy all your needs.
00:31:04
◼
►
On Facebook, what's the point of even spending money on Twitter?
00:31:08
◼
►
And so that's just a problem, and it's a problem from a long-term sustainability perspective,
00:31:15
◼
►
and it's a problem absolutely from a stock perspective. Twitter's stock is down massively
00:31:22
◼
►
from its highs and even from its IPO price in part because investors are rightly in my
00:31:30
◼
►
estimation losing faith that there's any sort of real growth story for Twitter. A company
00:31:39
◼
►
that is more than 10 years old and has yet to turn a profit.
00:31:43
◼
►
And it's a bummer. It's a bummer. The thing with Twitter is, I think, back when Twitter
00:31:53
◼
►
made this decision, there was still kind of the sense that, of course, all consumer services
00:31:59
◼
►
will be ad-supported. And I actually think it's increasingly questionable to agree
00:32:05
◼
►
to that's going to be the point. Because Facebook and Google are so dominant. And the
00:32:09
◼
►
The big difference is they have so much inventory.
00:32:12
◼
►
They can soak up so much of the spend.
00:32:15
◼
►
So if you have a better product and all the inventory there, why are you going to go anywhere
00:32:22
◼
►
Twitter's format isn't as great for advertising.
00:32:29
◼
►
What is Twitter good at?
00:32:30
◼
►
Twitter is good at data.
00:32:32
◼
►
Twitter has real-time data.
00:32:34
◼
►
And the idea was the data they have about users who are building an interest graph as
00:32:41
◼
►
opposed to a social graph, that would make the potential for targeting much more interesting
00:32:47
◼
►
and attractive.
00:32:49
◼
►
The flip side is the way you get a good interest graph is by going through the hard work of
00:32:53
◼
►
building a Twitter feed, which is really difficult and is a big problem.
00:32:56
◼
►
They didn't get new users.
00:32:58
◼
►
But that data, the data that happens on Twitter, the fact that Twitter is so central to things
00:33:05
◼
►
like the Super Bowl and things that are going on and you can get real-time understanding
00:33:09
◼
►
of what's happening and what's pulsing and what's trending, it's too bad they didn't
00:33:15
◼
►
explore a business model built around exploiting that.
00:33:19
◼
►
Same thing for me last night as a political junkie, US national political junkie at least,
00:33:24
◼
►
watching last night as we recorded the day after the New Hampshire primary, which wasn't
00:33:30
◼
►
all that exciting.
00:33:31
◼
►
I mean, it was kind of this is that was one that came out sort of as the polls got it
00:33:34
◼
►
exactly right.
00:33:36
◼
►
But as a political junkie, I'm still watching, you know, I'm watching MSNBC.
00:33:40
◼
►
I'm, you know, on that second screen guy.
00:33:43
◼
►
It's a it's a, you know, and I'm at the point now, where I can't even remember watching
00:33:47
◼
►
as a political junkie watching something like the returns on an election or a primary election
00:33:54
◼
►
without twitter
00:33:55
◼
►
because one of the things i was made a frustrating to me as a news junkie
00:33:59
◼
►
is that the news on an election night doesn't come in fast enough
00:34:03
◼
►
the news doesn't come in
00:34:04
◼
►
and so they just fill it with the punditry
00:34:07
◼
►
but because that there's not much news coming in they're just going to multiple
00:34:12
◼
►
sort of say the same thing
00:34:15
◼
►
it doesn't go fast enough to satisfy my uh... attention addled
00:34:20
◼
►
And so Twitter fills that in because all of a sudden that's where, you know, somebody
00:34:24
◼
►
will come up with something that's actually an interesting observation or a funny joke
00:34:28
◼
►
or something.
00:34:29
◼
►
The snark we referred to earlier.
00:34:32
◼
►
I think Twitter, it's funny you mentioned in the context of politics, I think the problem
00:34:36
◼
►
for Twitter and the challenge for Twitter is actually kind of similar to the problem
00:34:42
◼
►
faced by news in general.
00:34:43
◼
►
I mean, news is very valuable and it's also worthless because…
00:34:49
◼
►
It's fish wrap, literally.
00:34:50
◼
►
I mean, it's an old joke if you ever worked in the newspaper industry, but today's news
00:34:55
◼
►
is tomorrow's fish wrap.
00:34:56
◼
►
That's exactly it.
00:34:58
◼
►
But the problem now is today's tweet, like Twitter is so valuable because someone can
00:35:02
◼
►
break a story with a tweet, right?
00:35:05
◼
►
But the tweet is then worthless or the news in the tweet is then worthless, right?
00:35:14
◼
►
It's out there.
00:35:15
◼
►
There's no value.
00:35:18
◼
►
It's a public good now.
00:35:20
◼
►
It can't be captured.
00:35:23
◼
►
And that's kind of the case for Twitter.
00:35:25
◼
►
I mean Twitter, I mean it's almost impossible to read a news story about lots of things
00:35:30
◼
►
without there being an embedded tweet for example.
00:35:33
◼
►
But that doesn't make it worth something at least from a traditional sort of advertising
00:35:39
◼
►
perspective where Twitter has to keep all the eyeballs and that sort of thing going
00:35:43
◼
►
Yes, you can recognize that Twitter is essential and appreciate the fact that Twitter can be
00:35:49
◼
►
essential for someone who doesn't use Twitter because they're going to find out about
00:35:53
◼
►
what happened on Twitter immediately anyways through some other channel or through a webpage
00:36:01
◼
►
You almost have to think like the model that might have worked for Twitter and what's
00:36:07
◼
►
the most successful news company.
00:36:09
◼
►
Arguably it's something like Bloomberg, right?
00:36:14
◼
►
The news is a means to sell a physical product and the physical product is in part about
00:36:20
◼
►
utility, it's in part about status, it's in part about the internal social network
00:36:25
◼
►
that Bloomberg terminals have and that all Wall Street uses to talk to each other.
00:36:30
◼
►
And that is something that, like that sort of model, a platform model but a different
00:36:37
◼
►
kind of platform model, not an advertising platform model.
00:36:40
◼
►
It's something that might have made sense for Twitter,
00:36:41
◼
►
but this is where you get back to the fact
00:36:43
◼
►
that Twitter didn't even start,
00:36:45
◼
►
Twitter spent so long, so many years at the beginning,
00:36:49
◼
►
not developing the product, not developing monetization,
00:36:52
◼
►
but basically trying to kill each other.
00:36:55
◼
►
And I mean, you know, metaphorically speaking.
00:36:58
◼
►
- I still feel like institutionally,
00:37:02
◼
►
there is a uncertainty at the moment.
00:37:07
◼
►
as to what the hell Twitter is.
00:37:09
◼
►
- Yeah. - And it hasn't,
00:37:12
◼
►
they had it when they came out.
00:37:13
◼
►
When they came out in 2006,
00:37:15
◼
►
or I don't know if there was something in 2005,
00:37:17
◼
►
but 2006 is when I signed up,
00:37:20
◼
►
there was a clear idea of what it was
00:37:23
◼
►
or what it was supposed to be.
00:37:24
◼
►
And it obviously evolved over the years.
00:37:27
◼
►
I'm not saying they should go back to the original idea.
00:37:28
◼
►
I mean, they didn't even have things like @replies.
00:37:31
◼
►
There was all this stuff that came out of user behavior.
00:37:33
◼
►
The original idea was tell people what you're up to.
00:37:36
◼
►
It was, I think, in an elevator pitch, it was your AOL status combined with the old
00:37:45
◼
►
Unix finger status.
00:37:50
◼
►
Do you remember that?
00:37:55
◼
►
I better explain that for anybody who doesn't remember.
00:37:58
◼
►
No, because people would...
00:38:01
◼
►
This was an advantage.
00:38:03
◼
►
this was something, oh, there's some anecdote around messaging services about why someone
00:38:08
◼
►
in some didn't. But yeah, people would set their, and this is back when we were in college,
00:38:14
◼
►
like set their AOL status. That was the main...
00:38:17
◼
►
That's how you were in college. When I was in college, you set your finger status. So
00:38:23
◼
►
when I was in college, I mean, I don't know when this fell apart, but you'd get like an
00:38:27
◼
►
account on a Unix machine and that's where you'd go to check your email and stuff like
00:38:32
◼
►
But if you created an account in your home folder with the name dot finger now the dot made it like a secret invisible file
00:38:38
◼
►
So you wouldn't see it all the time
00:38:39
◼
►
You would just put like where you are like if you were home for winter break and you weren't around you could put it
00:38:45
◼
►
In there and then if you wanted to check the status of somebody
00:38:47
◼
►
You know you would just say finger Ben at
00:38:52
◼
►
Whatever school Ben goes to dot ed you and then it would read back your key fan now
00:38:58
◼
►
Who's the idiot who named the command finger? I don't know. Maybe they knew exactly what they were doing
00:39:03
◼
►
There's actually a lot of stuff like this in like old tech sort of stuff that's just really questionable in retrospect
00:39:12
◼
►
Right. There is naming conventions in like right. Uh, yeah, the idea was that you're like poking a finger at him
00:39:19
◼
►
Like what's he up to and then you could just you would just update your finger, you know
00:39:22
◼
►
And that's what Twitter was Twitter was like, what are you up to? What are you doing? And you would say I'm eating a sandwich
00:39:26
◼
►
knowledge. I'm getting my first coffee of the day and then it evolved from there.
00:39:37
◼
►
The way that I always thought about it is the thing is Twitter evolved really quickly
00:39:42
◼
►
and actually most of the core conventions of Twitter like the @ reply and the retweet
00:39:47
◼
►
and all that sort of stuff were in the product within like a year to a year and a half and
00:39:52
◼
►
Basically the product has not evolved since then.
00:39:55
◼
►
I think the one real big addition was the real retweet,
00:39:59
◼
►
like where you could, not the manual retweet,
00:40:01
◼
►
like where you actually did it.
00:40:03
◼
►
I think that was 2009 or something like that.
00:40:05
◼
►
But other than that, the product figured it out
00:40:09
◼
►
pretty quickly, and the way I always characterized it,
00:40:12
◼
►
I wrote a piece about this a little over a year ago,
00:40:14
◼
►
was this was actually a big problem for Twitter.
00:40:17
◼
►
And the reason it was a problem was,
00:40:19
◼
►
they talk about product market fit for companies, right?
00:40:21
◼
►
a company has to like, they have the idea for a product and it's not quite right,
00:40:24
◼
►
but they've got to figure out who their core customer is and they get it right. And
00:40:27
◼
►
then like once you get that right, you get your product and you know your market and
00:40:31
◼
►
you have the right product for it, that's when you pour on the money and you scale and
00:40:35
◼
►
you get a bunch of customers, that sort of thing. But you have to get product market
00:40:38
◼
►
fit first. And almost the challenge for Twitter was the initial product was so powerful, it
00:40:47
◼
►
was so good, they never had to go through that sort of struggle to figure out what it
00:40:52
◼
►
is. It just took off. They never had to go through that internal process of figuring
00:40:58
◼
►
out what their product is, who their customer is, what it does. It just happened. The problem
00:41:04
◼
►
was it didn't happen perfectly enough to reach everyone. The utility was so good. Twitter
00:41:10
◼
►
has always been hard to use, to get started, to get started from. The utility was so good
00:41:16
◼
►
that all us geeks were more than happy to jump through all the hoops to figure out how
00:41:19
◼
►
to use it because the utility was so massive. But you get down to what I call a marginal
00:41:25
◼
►
user, right? Where is the utility that I might get from Twitter worth the cost it's going
00:41:30
◼
►
to take me to get up to it? And they hit that marginal user after a few hundred million
00:41:34
◼
►
and they just ground to a halt.
00:41:37
◼
►
Right. And don't you think that it's the case that it's just too hard to guess and when
00:41:43
◼
►
you're inside and like you work at Twitter and you're therefore have a reason to be optimistic
00:41:48
◼
►
and you get it because you actually work there. It's easy to maybe even lie to yourself a
00:41:52
◼
►
little bit that during that growth spades space early on while the product is still
00:41:58
◼
►
evolving and there's clearly enthusiasm and you know you've got something electric on
00:42:03
◼
►
your hands that it's very unclear what how you know while the growth is going on how
00:42:09
◼
►
much growth there is ahead of you. I think that Twitter guessed wrong. I think a lot
00:42:15
◼
►
of investors guessed wrong in terms of it being too optimistic.
00:42:20
◼
►
David: Well, the other thing too is I would say two things. One, Twitter's growth really
00:42:26
◼
►
– it happened in 2009 where the growth just suddenly stopped. That was also the time where
00:42:32
◼
►
Twitter was having massive technical problems. The site could not stay up. People don't
00:42:37
◼
►
get the fail whale. Actually, I have a fail whale clock. So they had their hands full
00:42:46
◼
►
basically rebuilding the service on the fly.
00:42:49
◼
►
It used to – you could count on it like clockwork that it would fail during an Apple
00:42:54
◼
►
Oh, well, it used to fail almost every day. I mean, that was an improvement when it only
00:42:58
◼
►
failed during big events.
00:42:59
◼
►
Well, there was a time where it was on the verge of complete collapse. Then there was
00:43:05
◼
►
a time where on a daily basis they were up but something like an Apple event could make
00:43:08
◼
►
a collapse which is totally but which is and again for me and you and the folks who listen
00:43:14
◼
►
to the talk show yeah that's a big deal but compared to the Super Bowl or the Academy
00:43:18
◼
►
Awards or an election night that's nothing like however much attention Apple gets compared
00:43:25
◼
►
to any other technical company they don't get that much for a Tuesday morning at noon
00:43:30
◼
►
Eastern press event and yet Twitter would just be...
00:43:35
◼
►
And that was a big reason why Dorsey got forced out the first time.
00:43:39
◼
►
And so they have management upheaval, they have the site barely staying up, they have
00:43:42
◼
►
to rebuild the whole thing from scratch.
00:43:43
◼
►
I mean Twitter started out like being a Ruby on Rails application, right?
00:43:48
◼
►
Which is all well and good but it's not the framework you would choose to handle hundreds
00:43:54
◼
►
of millions of tweets a second or whatever.
00:43:58
◼
►
And that happened at the exact same moment they hit this marginal user.
00:44:02
◼
►
And so it was bad luck from that perspective in that it happened at that time.
00:44:09
◼
►
And then, I don't know if I remember what it was, but they – oh, the other thing too
00:44:14
◼
►
is I don't think at that time if you were to tell someone in 2008, 2009 that a user
00:44:20
◼
►
base of 300 million users, I question how many of those are actual people using it.
00:44:27
◼
►
Even if you say it's 100 million, 150 million, it would be hard to tell someone back then
00:44:33
◼
►
that that would not be a big enough user base to have an ad-supported service.
00:44:37
◼
►
Yes, that's a very good point.
00:44:39
◼
►
Now, before I forget, because if I forget this point, I'm going to shoot myself and
00:44:44
◼
►
want to re-record the whole episode, because I thought one of the most interesting things
00:44:47
◼
►
I read in your piece, and I knew this.
00:44:49
◼
►
I've known this before.
00:44:50
◼
►
I've read this before, but it's one of those facts that goes in one ear and out the other
00:44:54
◼
►
for me and I think for a lot of other people but I almost feel like the situation this
00:44:59
◼
►
whole situation we're talking about with Twitter struggling LinkedIn having some tough times
00:45:06
◼
►
and only Facebook and Google really thriving in this market where people previously foresaw
00:45:12
◼
►
Wow lots and lots of companies could have this free with ad supported business and succeed
00:45:17
◼
►
is the fact that very very consistently over I'm not even sure you could tell me the time
00:45:23
◼
►
frame but decades at least about 1.2% of GDP gets spent on advertising.
00:45:29
◼
►
Yep, it's amazingly consistent. Like so there's a everything was on a recession. It goes down to
00:45:36
◼
►
it goes on as GDP goes down. It's amazing how consistent it is.
00:45:40
◼
►
Right. Advertising is and I, you know, I'm not gonna say I'm a big shot on advertising,
00:45:45
◼
►
but I do run a business that's fundamentally based on advertising. I think that the nature of it,
00:45:51
◼
►
but knock on wood, even 2008, during Fireball,
00:45:55
◼
►
actually did pretty well through the recession,
00:46:00
◼
►
maybe because I'm a boutique publisher.
00:46:04
◼
►
But there's absolutely no question
00:46:06
◼
►
that the adage that advertise-- in any kind of recession,
00:46:10
◼
►
advertising is the first thing to dry up.
00:46:12
◼
►
It is the first thing, always, because it's
00:46:14
◼
►
the first thing any company, when they say we might
00:46:16
◼
►
need to tighten our spending, advertising's always
00:46:20
◼
►
the first thing to go. Right. And then when times are flush, it
00:46:23
◼
►
is one of the first things to come rushing back, where they're
00:46:26
◼
►
like, wow, we've got a little money to spend. Let's fuck,
00:46:29
◼
►
let's dump it in some ads and and really accelerate what you
00:46:32
◼
►
know, we've got something good going on right now. Let's spend
00:46:34
◼
►
some advertising to make it go even better. But it's amazing
00:46:38
◼
►
that it's very, very consistent that it's like, just a little
00:46:40
◼
►
over 1% of GDP, which means that it's not necessarily that the
00:46:45
◼
►
pie can't grow, but the pie can only grow as the overall economy
00:46:50
◼
►
grows. Right. And it's, there's no way to make that go. And I
00:46:53
◼
►
feel like a lot of the stories, I'm not even saying that I'm
00:46:58
◼
►
that I'm not wrong about it that I didn't think I'm a little
00:47:01
◼
►
surprised at this situation right now where the only big
00:47:04
◼
►
companies that really seem to be thriving financially and
00:47:06
◼
►
growing are Facebook and Google, the only ones I don't think I
00:47:09
◼
►
would have foreseen that. But I think it makes some sense when
00:47:13
◼
►
you think of the fact that the ad spends is sort of a fixed
00:47:16
◼
►
amount of money and Facebook and Google are clearly growing and…
00:47:21
◼
►
David: And they frankly have superior products. I mean they have the best targeting especially
00:47:27
◼
►
Facebook. I mean Facebook is growing much faster than Google is particularly on mobile
00:47:33
◼
►
and all their growth is on mobile. They have superior targeting. They have a superior ad
00:47:38
◼
►
placement like people don't appreciate like a Facebook ad literally takes over the entire
00:47:44
◼
►
screen of your phone. Maybe only for a split second or whatever, but it's the most immersive
00:47:51
◼
►
ad we've come up with in tech, beyond the pre-roll on a video. But that pre-roll on
00:47:56
◼
►
a video is kind of annoying, right? That's getting in our way. Whereas we're willingly
00:48:00
◼
►
... Not you, since you're on Facebook, but we're willingly immersing ourselves in this
00:48:06
◼
►
feed and just scrolling through it. And the feed is so clear. That's why it works so well
00:48:11
◼
►
for doing Fireball, right? I mean, I always give you credit for actually being a real
00:48:15
◼
►
pioneer when it comes to this sort of native advertising. Feed-based advertising is the
00:48:21
◼
►
advertising that works on mobile.
00:48:22
◼
►
I came up with it before native advertising was a word.
00:48:26
◼
►
I know, you did. And it's like it is the ad format that works. Like every time there's
00:48:32
◼
►
a new sort of medium, it takes time to figure out the ads that work, right? The initial
00:48:38
◼
►
like TV ads where people reading radio scripts, right? They had to figure out, "No, you
00:48:43
◼
►
should actually, TV is for scripted drama, so how about we do a 30-second scripted drama?"
00:48:47
◼
►
Exactly. Right? And make a little 30, the best ads are always little 30-second shows.
00:48:51
◼
►
Right, exactly. And so, when we started out, you see when we started out with webpages,
00:48:56
◼
►
we were just like plastering on these banner ads because that's kind of what we do with
00:49:00
◼
►
newspapers, right? Which is a terror.
00:49:02
◼
►
Who better the be the protagonist of your little story than a bowel?
00:49:08
◼
►
This is a very tightly, we're putting a real bow on it.
00:49:12
◼
►
An anthropomorphic human bowel infected with diarrhea.
00:49:18
◼
►
There's a lovable character.
00:49:19
◼
►
No, but you're right, you've got to find, and sometimes it's natural and sometimes it's
00:49:23
◼
►
not and they always try to cram the last one onto the new, I mean, that's a banner ad.
00:49:29
◼
►
Banner ads were basically lifting newspaper type advertising and putting it on the web.
00:49:33
◼
►
And it was dumb, it made no sense.
00:49:34
◼
►
Well, especially it made no sense because if you think about it, I would say it's a
00:49:37
◼
►
bit more like magazines and newspapers. First thing, just because the shape of the rectangle
00:49:42
◼
►
is a little bit the rectangle of a web page is a little bit more like a magazine, especially
00:49:47
◼
►
in the 90s, when the format was invented and screens were smaller. It was a little bit more
00:49:52
◼
►
like a magazine. It's but magazines and newspapers are kind of two sides of the same coin when it
00:49:56
◼
►
comes to advertising formats, right? There's a whole page ads, but the banner ads were like the
00:50:02
◼
►
the ads in the back of the magazine, right? The little shapes of rectangles with content
00:50:08
◼
►
flowing around them. In magazines and newspapers, the ones that made all the money were the
00:50:15
◼
►
full page ads, right? The back page ads.
00:50:17
◼
►
Well, right. If you think of a magazine in particular and you think of the classic examples
00:50:22
◼
►
like fashion magazines and sort of thing, it actually is more like a feed if you think
00:50:26
◼
►
about it, right? Because you're not jumping around like you flip through those, right?
00:50:31
◼
►
Yeah, exactly. It's very analogous to like an Instagram feed
00:50:35
◼
►
Exactly. This is why this is why I've always been a
00:50:39
◼
►
I think native advertising got a really bad rap because of some really egregious examples of people like, you know
00:50:47
◼
►
Be you know abusing it and doing dumb stuff advertorials, right?
00:50:52
◼
►
Things that were written to sort of conflate what was actually the content of
00:50:58
◼
►
The publication and the this thing that was written by a sponsor. I mean the famous
00:51:02
◼
►
I've always been terrible right on all formats, right?
00:51:05
◼
►
But that doesn't mean the idea of having an ad that is a similar of a similar type
00:51:11
◼
►
To the content that is around it is a bad thing. That's that's how effective advertising has always been
00:51:18
◼
►
I mean no one's up in arms because you flip through a fashion magazine and on one page
00:51:23
◼
►
There's there's editorial on the next page
00:51:25
◼
►
there's an ad, that's a good thing.
00:51:29
◼
►
Same with TV.
00:51:30
◼
►
I mean, yes, you may be annoyed by it,
00:51:33
◼
►
but no one is up in ethical arms because,
00:51:37
◼
►
oh my gosh, they also scripted this television commercial.
00:51:40
◼
►
I mean, that's just the way it is.
00:51:43
◼
►
And the feed is really the key to digital advertising.
00:51:47
◼
►
You immerse yourself in it, you go through it.
00:51:49
◼
►
The problem is, this is why it works for Daring Fireball,
00:51:52
◼
►
people go to Daring Fireball, right?
00:51:54
◼
►
your percentage of people who go straight to the homepage.
00:51:57
◼
►
I don't know what it is, but I'm sure it's much higher
00:51:59
◼
►
than the vast majority of websites
00:52:00
◼
►
who are getting their traffic through social
00:52:03
◼
►
or through other feeds, basically.
00:52:06
◼
►
And I think that's the real key to making advertising work
00:52:08
◼
►
is you have to own a destination that people go to
00:52:12
◼
►
and willingly immerse themselves in that feed.
00:52:14
◼
►
They scroll through, they read your advertisements
00:52:18
◼
►
just like they read your other pieces,
00:52:20
◼
►
so they're actually consuming them
00:52:21
◼
►
and they're habituated to click on the link
00:52:23
◼
►
follow through and that's the advertising that works. The problem is particularly on
00:52:30
◼
►
mobile where do people start? They start on Twitter and this is why Twitter still has
00:52:36
◼
►
potential but the vast majority of people, the vast, vast, vast majority of people start
00:52:41
◼
►
on Facebook. That's the app they open when they're doing nothing. The other thing too
00:52:46
◼
►
is advertising works best when you're not doing something, right? If I'm sitting down
00:52:52
◼
►
to do a job or to accomplish something. I'm focused and I don't want to be distracted.
00:52:57
◼
►
That's why I think the pre-roll ads on videos I think is going to turn out to be less effective
00:53:03
◼
►
a format than people had hoped they would be. I mean, it's video, so it's going to be
00:53:07
◼
►
effective, but it's an interruption, which puts you in a bad mood.
00:53:11
◼
►
Dom it always does and it often I often stop and
00:53:15
◼
►
Yeah, just close the tab. I and especially and I know
00:53:20
◼
►
My tolerance for it has grown slightly
00:53:24
◼
►
Like but the ones when they make you say you have to watch the whole 30 then it's instant close
00:53:30
◼
►
I don't care what it is. I don't know that I may be like once or twice a month
00:53:34
◼
►
I'll wait through the whole 30 because it really seems like something I have to see but it it doesn't and
00:53:41
◼
►
And when I can skip it after three seconds,
00:53:46
◼
►
I skip it every time.
00:53:47
◼
►
I can maybe remember once in this,
00:53:50
◼
►
like the last two or three months,
00:53:52
◼
►
where there was something that was so compelling.
00:53:54
◼
►
There was, I don't remember, I'll never remember this,
00:53:56
◼
►
but there was like, there was a YouTube ad the one time,
00:53:59
◼
►
and I could have skipped it within three seconds,
00:54:00
◼
►
but I was instantly like, oh, I have got to see this.
00:54:03
◼
►
And it was really pretty clever.
00:54:04
◼
►
And I was like, wow, that was well done.
00:54:07
◼
►
- But yeah, no one started a TV show
00:54:11
◼
►
with the advertising at the beginning, right?
00:54:13
◼
►
It was always, it would be in the middle, right?
00:54:15
◼
►
You'd have the cliffhanger and then it'd go to commercial
00:54:17
◼
►
and then you'd, you know, stick around and go back.
00:54:19
◼
►
- You know who has great pre-rolls?
00:54:21
◼
►
Geico has a series of pre-rolls that are,
00:54:25
◼
►
the gist of it is this ad's gonna be,
00:54:27
◼
►
this ad for Geico's gonna be over
00:54:29
◼
►
before you can even skip it.
00:54:31
◼
►
- They just buy like a four second spot.
00:54:33
◼
►
- No, I think that's the way to do it.
00:54:36
◼
►
Right, and it really leaves me with this incredibly...
00:54:40
◼
►
You're grateful to them for not wasting your time.
00:54:42
◼
►
Right, they didn't waste my time, and I think, "Hey, that was pretty clever."
00:54:49
◼
►
They get a little bit of my gratitude and they get a little bit of my admiration for
00:54:52
◼
►
being clever.
00:54:53
◼
►
Yeah, I agree.
00:54:55
◼
►
But the thing that's so compelling about Facebook is, I made this joke on my podcast, Exponent,
00:55:04
◼
►
like people don't schedule Facebook time, right? They don't put in their calendar,
00:55:08
◼
►
this is when I'm going to go check Facebook. They check Facebook when they're standing
00:55:12
◼
►
in line at the store or they're sitting on the couch or whatever. It's found time.
00:55:18
◼
►
And your posture is you're not doing anything. You're just kind of mindlessly going through
00:55:23
◼
►
it. And that sounds bad but that actually makes it an incredible advertising platform
00:55:29
◼
►
because your mind is open. You're open to whatever is in your feed, right? That's
00:55:36
◼
►
when advertisers, particularly brand advertisers that want to build sort of an affinity for
00:55:40
◼
►
their brand and a positive association, that's when they most want to reach you. That's
00:55:45
◼
►
what makes Facebook's market so incredible. It's not just there's so many devices
00:55:49
◼
►
out there. It's not that they have so many users. It's not just that there's more
00:55:53
◼
►
time spent on mobile than other devices. It's the kind of time that is spent and they
00:55:58
◼
►
They have this feed and they have this great ad format and frankly if you're an advertiser
00:56:03
◼
►
like why would you want to go anywhere else?
00:56:07
◼
►
And that's the challenge that everyone else, and Facebook is still growing the user base
00:56:11
◼
►
and there's still, Facebook last quarter, and this shouldn't be able to happen but it
00:56:15
◼
►
happened, they got more users, their users used the product more than they ever had before,
00:56:22
◼
►
they increased the ad load per user so people were seeing more ads and they increased the
00:56:28
◼
►
price charge per ad because they're so effective they can do that. They're just this gargantuan
00:56:35
◼
►
monster that's going to eat all the stuff up and if you're LinkedIn and you want to
00:56:41
◼
►
have your own ad network or your Yelp and you want to have display ads or like how can
00:56:47
◼
►
you compete? I don't know. Advertisers don't care. Advertisers just want a return on their
00:56:53
◼
►
investment and so one, Facebook is providing the best returns and the best ads but also
00:56:58
◼
►
Also there's an investment standpoint, Facebook's offering an end-to-end product.
00:57:01
◼
►
You go in, you can do a video ad on Instagram.
00:57:06
◼
►
Anyone who sees it will show them ads in their Facebook feed that kind of reminds them of
00:57:10
◼
►
the product and then if you have a promotion, you can have, you know, do some things.
00:57:13
◼
►
You can follow the messenger.
00:57:14
◼
►
Like it's an end-to-end offering so you could master the Facebook ad interface, get
00:57:19
◼
►
really good at it and then like, "Oh, you really want to go create a custom ad for Pinterest?"
00:57:24
◼
►
I mean like there's a degree of people are busy and why do they want to waste their time
00:57:33
◼
►
if they can just, their time is better spent spending more on Facebook.
00:57:39
◼
►
In Google, I mean Google is obviously the other one here.
00:57:41
◼
►
I think Google is less compelling on mobile generally but they also, Google has even better
00:57:45
◼
►
tools, advertising tools like an end-to-end offering from YouTube to DoubleClick to AdSense
00:57:50
◼
►
like it's all one interface.
00:57:51
◼
►
You can do one by doing all at the same time.
00:57:54
◼
►
very, very compelling.
00:57:59
◼
►
Speaking of sponsorships, let me take another break here and tell you.
00:58:05
◼
►
It's so funny. Let's jump to you. As someone's working with me, I'm finally trying to get
00:58:10
◼
►
my archives in order and categorize them and stuff. She remarked that while you have a
00:58:15
◼
►
lot of posts on advertising. The whole premise of Checkery is to be more about the business
00:58:21
◼
►
and strategy of tech. I don't really do product reviews and all that sort of thing. But that
00:58:26
◼
►
entails I talk a lot about advertising. It's kind of amazing how little people think about
00:58:32
◼
►
and talk about that side of it when it's so fundamental to the experience of technology.
00:58:40
◼
►
So I'm sure people probably get bored, but I find it fascinating.
00:58:44
◼
►
let me tell you about a good friend at igloo so igloo is the internet you'll
00:58:54
◼
►
actually like there's a way that what is an internet even just think about it
00:58:58
◼
►
it's a website that is internal for you that's the intra you have a website for
00:59:05
◼
►
your team your your company you go there and this is where you can communicate
00:59:13
◼
►
you can share files, you can contact each other,
00:59:16
◼
►
you can have shared calendars, all this sort of stuff
00:59:18
◼
►
that you might want to do.
00:59:20
◼
►
And instead of having it spread across seven different products
00:59:23
◼
►
and different things you have to log into, it's all in one place.
00:59:27
◼
►
And it is configurable.
00:59:30
◼
►
So if you only need the microblog and the calendar
00:59:35
◼
►
and the file sharing, that's all you really need.
00:59:37
◼
►
And you can set it up like that.
00:59:39
◼
►
And you can have-- what's the microblog?
00:59:40
◼
►
It's like a little internal Twitter just for your team.
00:59:43
◼
►
really, really clever. And their stuff, it's all in the web. It's all web based. You don't
00:59:48
◼
►
have to host it yourself. They host it. It's private to you, though. And it everything
00:59:52
◼
►
works from phone, tablet, big, big desktop browser that spreads across your 27 inch iMac,
01:00:02
◼
►
whatever you want, it's gonna look great. And they can help you keep doing your way
01:00:07
◼
►
better. You don't have to like work like with the igloo system or whatever. Your team just
01:00:10
◼
►
keeps working the way it wants to work like you share your files where you want to just
01:00:13
◼
►
igloo is where you put them it's a really really it's really just about making collaboration
01:00:20
◼
►
not be painful it's an internet you'll actually like it's a good they've embraced this word
01:00:25
◼
►
it's it's it's and like a lot of their advertising stuff and there's talking points you know
01:00:29
◼
►
this whole internet you'll actually like is based on the fact that you most people work
01:00:33
◼
►
at a place where they have a quote unquote internet and it's this thing that people hate
01:00:37
◼
►
and that they try to work around.
01:00:40
◼
►
Igloo is like embracing the word,
01:00:41
◼
►
and they're trying to like just flip it on its head
01:00:43
◼
►
because it's really, really clever software,
01:00:46
◼
►
modern stuff that is really optimized
01:00:49
◼
►
for the way people wanna work
01:00:50
◼
►
and making the people who use it happy,
01:00:52
◼
►
as opposed to having this thing
01:00:53
◼
►
that just makes like the IT guys happy
01:00:55
◼
►
for whatever reason that they chose
01:00:58
◼
►
whatever crappy internet throughout there
01:00:59
◼
►
other than Igloo.
01:01:00
◼
►
So where do you go to find out more?
01:01:04
◼
►
software.com slash TTS the slash TTS is the talk show very, very
01:01:10
◼
►
easy to remember. You can try it for free. Anyway, it doesn't
01:01:14
◼
►
even it's not even like a special offer just because
01:01:16
◼
►
you're listening to the show. You can try it for free. But go
01:01:19
◼
►
there, go to the slash TTS version though. And then they'll
01:01:21
◼
►
know you came from the show my thanks to igloo longtime
01:01:25
◼
►
sponsors of the show with a great, great product that I know
01:01:28
◼
►
a lot of people who listen to the show are already using so my
01:01:30
◼
►
thanks to them.
01:01:32
◼
►
David Kupiec I am, there is a degree of, I mean I've been
01:01:37
◼
►
writing, one area I've been writing about advertising is from a publishing perspective
01:01:42
◼
►
just because I mean publishers are, they're the least equipped. I mean if Twitter can't
01:01:48
◼
►
compete with Facebook I mean what chance does like your local newspaper have? And so I've
01:01:55
◼
►
been writing for a few years now there's going to be kind of a shakeout, you know,
01:01:59
◼
►
just it's been happening in newspapers for a long time but with digital first platforms
01:02:03
◼
►
as well. The hope is that in the long run, there's going to be figure out new ways of
01:02:10
◼
►
monetization things that are, you know, things that work well.
01:02:15
◼
►
Well, in the long, in a bit, just I keep thinking about that. Like I said, I wanted to mention
01:02:19
◼
►
that 1.2% of spending thing. Maybe that will change in the future. Who knows? Maybe it
01:02:25
◼
►
will go up, maybe it will go down. But it's been consistent for so long that you've kind
01:02:28
◼
►
to count on it and therefore go back to the 90s and the web is erupting if there was any
01:02:33
◼
►
idea in your head that the web was going to get some amount of advertising money then it was
01:02:38
◼
►
obviously going to come away from existing sources and i think it was obvious that the most you know
01:02:43
◼
►
most obvious place where it's going to come away from his newspapers and if newspapers wanted to to
01:02:51
◼
►
maintain any kind of even stagnation, let alone growth, but at least not deflate. They
01:02:58
◼
►
needed to immediately embrace it and make sure that they were selling as much money
01:03:02
◼
►
on advertising on the web as possible, and very, very few of them did.
01:03:05
◼
►
Well, not just ... It's hard. It's easy to sit and armchair quarterback, but it's hard
01:03:11
◼
►
to really change your fundamental business, particularly given the better rates they could
01:03:16
◼
►
always get for print. But I think one thing that's potentially exciting in the very long
01:03:22
◼
►
run and I always hesitate to use the word exciting because this is excitement that entails
01:03:27
◼
►
a lot of creative destruction along the way, is Twitter would be better off today if they
01:03:40
◼
►
would have not pursued an ad-based business model. Like if they would have figured out
01:03:44
◼
►
some way to, because again, they, what they have is incredibly valuable. And I think the
01:03:52
◼
►
real danger for tour now actually, this is kind of, I've changed my tune a bit, is like
01:03:55
◼
►
they need to not lose what they have, right? They, they need to be very careful. The big,
01:04:01
◼
►
the big problem for Twitter is one over a billion people or around a billion people
01:04:06
◼
►
have tried the product and left it. And it's really hard to get people to come back. Like
01:04:10
◼
►
it's much harder than you know, the first time. It's an amazing number, right?
01:04:13
◼
►
It really is an amazing number.
01:04:16
◼
►
That's incredible.
01:04:17
◼
►
One, it's questionable if they can even get them back.
01:04:21
◼
►
But two, Twitter is competing in a very different environment now.
01:04:29
◼
►
When Twitter came along right when the iPhone came along or a year before and it really
01:04:34
◼
►
took off once there were clients on the phone because it was such a perfect mobile product.
01:04:39
◼
►
It had the feed and it was small bite-sized sort of stuff.
01:04:42
◼
►
You could dip in and dip out so easily.
01:04:46
◼
►
It fit mobile so well.
01:04:47
◼
►
There was a real opportunity where people were forming habits.
01:04:51
◼
►
They were forming the way they interact with these devices.
01:04:55
◼
►
It wasn't just when Twitter was competing for users in 2009, 2010.
01:05:00
◼
►
They were competing for that mobile habit.
01:05:04
◼
►
Today that people's habits are well established.
01:05:08
◼
►
It's mostly Facebook.
01:05:11
◼
►
Facebook has expanded far beyond who you know, like to what you're interested in.
01:05:15
◼
►
Facebook knows more about what you're interested in than Twitter does.
01:05:22
◼
►
It's very legitimate to question like, "Is it really realistic to expect Twitter to ever
01:05:28
◼
►
grow its user base?"
01:05:30
◼
►
And if it's not, and I would contend it's not, then Twitter should actually be focused
01:05:37
◼
►
first and foremost on preserving its user base, which would argue against changes that
01:05:43
◼
►
are too extreme, would argue for addressing abuse issues and stuff like that that drive
01:05:48
◼
►
people away from the platform. And I'm not sure that Twitter agrees with that. And so
01:05:57
◼
►
it's a real danger for the company that they pursue an unobtainable goal and then lose
01:06:03
◼
►
what they have in the meantime.
01:06:04
◼
►
I kind of feel like even with Jack back at the helm, which I do feel like if anybody
01:06:10
◼
►
can fix it, it's him.
01:06:12
◼
►
But I do feel that there's just this inherent conflict between their internal ambitions
01:06:18
◼
►
and a realistic measure of what it could and should be.
01:06:24
◼
►
And you also have to feel like at this point, you almost have to kind of hope they get acquired.
01:06:28
◼
►
That's where I was going to go.
01:06:31
◼
►
They're arguably still overvalued based on their potential revenue.
01:06:42
◼
►
I'm not a stock analyst.
01:06:47
◼
►
But with under someone else, if they could be free from that restraint, either one, build
01:06:52
◼
►
a new kind of business or two, just be part of a portfolio.
01:06:57
◼
►
A big problem is, the only two requires that really make sense are Google or Facebook,
01:07:03
◼
►
who already have scale, already have all the infrastructure, could plug Twitter in.
01:07:07
◼
►
The problem with Google is Twitter did this big deal with Google to give them access to
01:07:13
◼
►
the tweet, to the fire hose, and integrate DoubleClick with their ad buying platform.
01:07:19
◼
►
So in many respects, Google already has everything from Twitter that they need.
01:07:24
◼
►
don't necessarily need to buy them to get what they already have.
01:07:27
◼
►
I think the--
01:07:28
◼
►
Well, then couldn't they just unplug the Fireplug now?
01:07:32
◼
►
Well, no, no.
01:07:33
◼
►
I mean, Twitter-- no, Google is getting-- Google effectively has Twitter both from a
01:07:39
◼
►
product perspective and from an advertising perspective.
01:07:42
◼
►
Because Twitter is building in this deep double-clicking--
01:07:45
◼
►
Integration.
01:07:46
◼
►
--integration.
01:07:47
◼
►
you know integration and so you can you use your double click data and buying all sorts
01:07:52
◼
►
of stuff. So Facebook, I think Facebook is actually the more likely acquire in less Google
01:08:00
◼
►
does it to prevent Facebook from buying Twitter. But that's really the two candidates.
01:08:06
◼
►
I did Josh Topolsky's podcast a couple days ago, a week ago tomorrow and you know it's
01:08:11
◼
►
always fun doing a show with him but because I feel like we fight so much and
01:08:16
◼
►
we talked about this and I just said in broad terms Facebook has been one of the
01:08:24
◼
►
things I'm surprised about in the last few years is that Facebook has been a
01:08:27
◼
►
very good steward of acquisitions and Instagram is my favorite example because
01:08:31
◼
►
when Facebook bought Instagram I thought well there goes a thing I you know I
01:08:35
◼
►
really like Instagram I'm sure it's gonna go downhill and they're gonna wreck
01:08:39
◼
►
And instead, they've more or less left it alone and let them evolve it in a way that's
01:08:46
◼
►
very natural to what Instagram set out to be from the get-go.
01:08:51
◼
►
If anything, all they've done is just add support, better tech on the back end, and
01:08:56
◼
►
they've let them grow very organically.
01:09:00
◼
►
And that Google is not so good as an acquisition that they hire a lot of things in Wreck-em.
01:09:07
◼
►
And some people pointed out to me that actually I think maybe I'm overlooking that.
01:09:12
◼
►
And maybe I'm also overlooking the transition from Google to Alphabet.
01:09:17
◼
►
In that there's companies like Nast that Google, now Alphabet, acquired and has let stand alone
01:09:23
◼
►
as their own entity and let them be their own thing and not have to answer to the Wall
01:09:29
◼
►
Street on their own.
01:09:30
◼
►
And that maybe it would be, you know, don't think of it as a Google acquisition of Twitter,
01:09:33
◼
►
think of it as an alphabet acquisition to Twitter and they let Twitter be Twitter.
01:09:37
◼
►
But the value is being a part of Google though because you can't forget the money making
01:09:47
◼
►
part of it. The ad part of it. Unless Google wants it as some sort of fashion project.
01:09:52
◼
►
Frankly, Facebook would be a better acquirer. Facebook is an unbelievably well-run company.
01:09:59
◼
►
The acquisition points you made are part of it. Mark Zuckerberg has been very explicit
01:10:05
◼
►
about how he thinks about growing and developing products and where they get the product right
01:10:10
◼
►
first. They grow the user base. Only when it's at a certain level do they slowly figure
01:10:16
◼
►
out. Then they build a business presence and then they monetize that business presence
01:10:21
◼
►
in a way that makes sense. It's easy to say, "Oh, well, it's easy for Facebook to do that
01:10:25
◼
►
because they're making money so they can afford to take their time with Instagram. They can
01:10:28
◼
►
afford taking the time with WhatsApp. But people forget that Facebook was under a lot
01:10:33
◼
►
of pressure after their IPO. Their stock was also down by like half. They were getting
01:10:38
◼
►
a ton of pressure and Facebook did not do the easy thing. They didn't just start slapping
01:10:42
◼
►
up ads. They took time, they rebuilt their entire mobile stack, they redid everything,
01:10:48
◼
►
they realized that they had taken the wrong approach with the HTML5 approach. They rebuilt
01:10:53
◼
►
made a great experience, got people on board, and then they figured out how to monetize
01:10:58
◼
►
it. Again, it's the best digital ad unit we've ever seen, and now it's a money
01:11:06
◼
►
spigot. The point is, even when times were hard, they were disciplined and focused on
01:11:12
◼
►
getting the experience right first. The company, they understand this space. They understand
01:11:19
◼
►
social. I think they'd be the best stewards of Twitter as much as that rankles Twitter
01:11:25
◼
►
and Twitter users in particular. But, I mean, who knows?
01:11:30
◼
►
Here's – this to me is a sign of how run – and again, I say this and I feel like
01:11:34
◼
►
I'm in an interesting position because it's somebody who does not use Facebook. But I
01:11:39
◼
►
do admire them and I do recognize that they are a very well-run company. Dustin Curtis
01:11:44
◼
►
had a tweet last week. This is after everybody released earnings. I'm going to trust his
01:11:47
◼
►
numbers I didn't double check them so there's an area of published a
01:11:50
◼
►
correction next week but I trust Dustin Curtis that he went through all these
01:11:54
◼
►
companies you know the the you know the revenue the the financial things that
01:11:58
◼
►
they filed last week and it's revenue per employee for calendar year 2015 yahoo
01:12:04
◼
►
was 419,000 Twitter 462,000 Microsoft almost double that 789,000 Google 1
01:12:14
◼
►
million one hundred sixty one thousand per employee facebook one million four
01:12:22
◼
►
hundred twelve thousand dollars per employee in revenue and then at the top
01:12:27
◼
►
of the pile was Apple with a little bit over two million in revenue right her
01:12:33
◼
►
employee which is a really I mean it's basically closer to Apple than they are
01:12:38
◼
►
to Microsoft in revenue for employee.
01:12:41
◼
►
That is very true and they're well ahead of Google.
01:12:46
◼
►
And they're growing.
01:12:47
◼
►
Their revenue was up like 40% last year or something.
01:12:51
◼
►
So they're catching up.
01:12:52
◼
►
That to me is a really, really...
01:12:56
◼
►
Those numbers really fit with my gut feeling of how well run these companies are and how
01:13:03
◼
►
efficient they are, how well organized they are.
01:13:06
◼
►
I hear about Twitter's headcount, I'm just blown away. Like, 4,000 or something like
01:13:11
◼
►
that. Well, just little things like I've heard, and this might have been reduced recently,
01:13:16
◼
►
but at one point last year, they had 100 iOS engineers. And their iOS apps, quite frankly,
01:13:22
◼
►
are shit. I mean, maybe that's why. There might be a very strong—
01:13:26
◼
►
That's my committee, yeah. Yeah, and too many chefs spoil the stew or
01:13:31
◼
►
whatever the hell you're making in the mythical— I feel like we butcher life metaphors.
01:13:36
◼
►
force which is butcher them all you know throw in a what's his name's mythical
01:13:41
◼
►
man month month yes you know that a hundred iOS engineers really it not only
01:13:46
◼
►
does it not get you a better app faster it gets you a worse app but I it's it's
01:13:52
◼
►
almost mine the Instagram has like 10 right or something like that I it's not
01:13:56
◼
►
a big my understanding at least is that it's not a big engineering crew at all
01:14:00
◼
►
and at the very least they up until the point where Facebook acquired them
01:14:05
◼
►
their engineering team was easily fit around a conference table.
01:14:13
◼
►
Really interesting numbers and Facebook's numbers are really astounding.
01:14:16
◼
►
And if you think about it, it's not profit, it's revenue per employee.
01:14:20
◼
►
And that's where the one company that sticks out here is Apple because Apple is a hardware
01:14:26
◼
►
And so it is easier in some ways for Apple to generate revenue.
01:14:32
◼
►
And it's, you know, there's a remarkable story with Apple's, too big of a tangent to go into
01:14:37
◼
►
here, but that Apple's profit is so high because their margins are so, probably the most abnormal
01:14:43
◼
►
thing about Apple is a company.
01:14:45
◼
►
And there's a lot of things that are abnormal about Apple.
01:14:47
◼
►
Are there profit margins on hardware?
01:14:50
◼
►
And in all of these industries, maybe other than watches, where the margins are notoriously
01:14:57
◼
►
small. The margins are notoriously small in the PC market. They're notoriously small in
01:15:03
◼
►
the phone market. I mean, they're negative for some of these companies in the cell phone
01:15:07
◼
►
market. But it is easier for Apple to generate just revenue because they're selling $800
01:15:15
◼
►
phones and $1500 MacBooks. Whereas Facebook is making all that revenue on a buck or two
01:15:23
◼
►
at a time on these ad views.
01:15:25
◼
►
Yup. No, it's a remarkable stat. You actually, Dustin posted the profit per employee as well.
01:15:34
◼
►
Yeah, it's right below it. So Apple, start at the top. Apple, 465,000 per employee. Facebook,
01:15:41
◼
►
second again, 290,000 per employee, which is again a fantastic number. Google, 250,000
01:15:47
◼
►
per employee. Microsoft, 102,000 per employee. Yahoo, 54,000 per employee. And Twitter, negative
01:15:53
◼
►
130,000 per employee. The problem is Twitter's 10 years old in a month. That's the problem.
01:16:03
◼
►
People think about, "Oh, Twitter could do this. Twitter could do that." The "could
01:16:07
◼
►
do" should be happening when you're 3 years old or you're 4 years old, not when
01:16:10
◼
►
you're 10 years old in a public company.
01:16:12
◼
►
It is true. I mean, I still kind of chalk them up as sort of a newbie. Somehow Google
01:16:19
◼
►
is established and Facebook even though it's of a similar vintage like it acts so mature
01:16:27
◼
►
that it it you give them credit for it and there's some part of me that has been tricked
01:16:32
◼
►
into giving Twitter a little bit more slack on they'll figure it out there you know they're
01:16:37
◼
►
still new whereas yeah it's true I remember I started my Twitter account in 2006 so it's
01:16:42
◼
►
it's ten years
01:16:45
◼
►
yahoo's just inexcusable i mean that's good
01:16:48
◼
►
the more i think about it the more i
01:16:51
◼
►
i've rolled my eyes at the fact that the basic
01:16:54
◼
►
story of yahoo's stock price is that it's entirely based on their holdings in
01:16:59
◼
►
and if you subtract what their holdings in alibaba are worth
01:17:03
◼
►
yahoo's worth nothing
01:17:05
◼
►
just did there's no there is no value in that
01:17:08
◼
►
and i almost feel like i've rolled my eyes at that like come on lots of people
01:17:11
◼
►
to use Yahoo for stuff. And now I'm starting to think, you know what, I think the market
01:17:14
◼
►
has that exactly right.
01:17:16
◼
►
Yeah, well, I mean, there's just no, there's no growth there at all. It's just shrinking.
01:17:21
◼
►
It's these numbers, the revenue and earnings are going down every single quarter, you know,
01:17:25
◼
►
of the core business. And they're probably going to be acquired by Verizon, which acquired
01:17:32
◼
►
AOL last year. AOL actually, instead of a misguided, probably Yahoo is, Yahoo hired
01:17:40
◼
►
Marissa Meyer, which doubled down on the core Yahoo problem, which was thinking that they
01:17:48
◼
►
were a tech company. Yahoo's never been a tech company. Yahoo started with guys making
01:17:53
◼
►
a list of sites on a page. It's always been a media company from the beginning and thinking
01:18:00
◼
►
that it was a tech company when it wasn't--
01:18:02
◼
►
It's maybe the problem is that they hired the wrong people to accelerate the growth
01:18:07
◼
►
as a media company. What was the guy who was the CEO? Terry Segal, right? The Hollywood
01:18:12
◼
►
Kevin Carter Yeah, Semel. Terry Semel. Yeah, I think he,
01:18:13
◼
►
yeah, no, I think he, and that was the vision that he had and I think that's one that would
01:18:17
◼
►
have made more sense. But that's also, you have to remember, media companies are also
01:18:23
◼
►
all having trouble. So, say, either they would have gotten it right, it's not clear that
01:18:27
◼
►
they would be, I mean, the Verizon acquisition makes sense. AOL, to their credit, spent a
01:18:33
◼
►
lot of money developing their programmatic advertising technology. You know, this is
01:18:36
◼
►
kind of like the Android of ad buying relative to like Facebook, if Facebook's the iPhone
01:18:42
◼
►
or Google's the iPhone, where your target, and this is what really slaughtered newspapers
01:18:47
◼
►
and sites in general, right? It used to be you would buy, if you wanted to reach someone
01:18:52
◼
►
in Dayton, Ohio, you would buy an ad in the Dayton newspaper, right? Now you can just
01:18:58
◼
►
do a programmatic buy where you want to target someone that's in Dayton, Ohio and you can
01:19:01
◼
►
do all these sorts of things and you don't even know where your ad's going to show up.
01:19:04
◼
►
it's going to show up on whatever site it might be.
01:19:07
◼
►
And this is a reason why web pages suck.
01:19:09
◼
►
We talked about this last summer because of this misalignment between the publishers and
01:19:16
◼
►
the advertisers and this sort of thing, but just so much more efficient to reach people
01:19:22
◼
►
And so AOL has the technology.
01:19:24
◼
►
Verizon has lots of interesting data about customers.
01:19:29
◼
►
adding Yahoo just to add scale to that product makes sense. I'm sure they'll pay
01:19:36
◼
►
some people will be shocked at how well the price will end up being. Yeah and then
01:19:42
◼
►
you know I know I've mentioned this before too but it's kind of a fascinating
01:19:46
◼
►
story but the way that newspapers got squeezed at both ends like where
01:19:50
◼
►
newspapers made fundamentally made most of their money in two ways at the very
01:19:54
◼
►
biggest ads the full-page ads that were in a section of the newspaper like page
01:19:59
◼
►
three as a full page ad page five and six as a two-page spread and for naysies
01:20:05
◼
►
and around the comics in the lifestyle section yeah and then the other huge
01:20:10
◼
►
source of money were the tiny little text classified ads all the way in the
01:20:14
◼
►
back of the newspaper because it was two different things the big ones up front
01:20:18
◼
►
was okay Macy's has a lot of money and they want to tell everybody in
01:20:21
◼
►
Philadelphia that they're having a two-day Memorial Day sale how do you
01:20:25
◼
►
tell everybody in Philadelphia you're having to sell you put a two-page spread
01:20:28
◼
►
ad in the Philadelphia Inquirer. The back of the the back of the
01:20:32
◼
►
newspaper ads where the reader is looking for a job. Where do
01:20:37
◼
►
you go to look for a job, you go to the back of the Philadelphia
01:20:39
◼
►
Inquirer, and you find a tiny little text ad that that, you
01:20:44
◼
►
know, has a job listing. And the those classified ads were
01:20:48
◼
►
incredibly lucrative, the prices on them were most expensive, most
01:20:52
◼
►
expensive ink in the world. And I and I and they used to price
01:20:55
◼
►
them super smart. I when I worked at the Philadelphia
01:20:58
◼
►
Enquirer, you know, I worked with the promotions or the
01:21:02
◼
►
classified department, I used to do graphic design for the little
01:21:05
◼
►
promotional things where they would, they would need like if
01:21:07
◼
►
they needed like a flyer for something, whatever I do design
01:21:10
◼
►
work. They were priced all over the place. So like a three,
01:21:14
◼
►
three lines of text in exact, you know, the classified ads are
01:21:16
◼
►
all just the same font, you don't get to style it at all,
01:21:18
◼
►
although they would charge you extra if you wanted like bold.
01:21:22
◼
►
Right. So like a help wanted ad was super expensive might be
01:21:27
◼
►
like $150 for like a little three line help wanted ad in the
01:21:30
◼
►
Sunday Enquirer. But if you had if you found somebody's wallet
01:21:34
◼
►
and wanted to just put like a loss in order to you lost your
01:21:36
◼
►
wallet, you wanted to put like a little loss and found ad in they
01:21:38
◼
►
would charge you like $7 they would just take like seven bucks
01:21:41
◼
►
for you to do it. But they had every ad was sold by human being
01:21:45
◼
►
who transcribed everything and they could they very, very, very
01:21:50
◼
►
they were like, they were like the police to make sure that nobody tried to sneak a
01:21:55
◼
►
help wanted ad into the lost and found. Right. Just to get away. You know, there was a go
01:21:59
◼
►
no way, you know, like, and they knew, you know, each one was way more exposed price
01:22:04
◼
►
right at the pain point for anybody who wants to do something. Totally. And then of course,
01:22:08
◼
►
that business just completely washed away. Nobody's looking for a job now buys it Sunday
01:22:12
◼
►
newspaper. Yep. No, I'm young enough that I found jobs to classify it. Um, oh, yeah,
01:22:19
◼
►
Oh yeah, it was the only way to find a job. And it was the only way to find an apartment.
01:22:24
◼
►
Yep. Yeah, no, it's, yeah, the newspapers are screwed.
01:22:30
◼
►
I mean, I guess the only other way you could find an apartment was to walk up and down the streets of Philadelphia
01:22:36
◼
►
and see if anybody had like a "rooms for rent" sign in front of their building. That was the only other way. There wasn't anything else.
01:22:42
◼
►
We looked like savages.
01:22:45
◼
►
Let me take one more break and thank our final sponsor of the day and it is our
01:22:50
◼
►
good friends at Fracture. Fracture is a company that prints photos directly onto
01:22:55
◼
►
glass. Colors pop like you won't believe and it even comes on a solid backing
01:23:00
◼
►
that is ready to mount right out of the package. All you have to do is stick the
01:23:04
◼
►
included screw in the wall and then you just hang it up and you're done. So it's
01:23:08
◼
►
not like a photo that you then go buy a frame, put it in a frame and hang the
01:23:11
◼
►
It's everything you need to put it up on a wall
01:23:14
◼
►
Or for the smaller ones to like prop them up on your desk or on a mantle or something like that
01:23:19
◼
►
It's all right there and in the packaging. It's like the actual thing that they ship the the glass bin is
01:23:26
◼
►
You take it apart and there it is and it you can hang it right in the wall
01:23:30
◼
►
It's super super clever and it looks super super sharp because you don't have this border from a frame or any kind of mat around it
01:23:36
◼
►
It's just the rectangle itself is just like edge to edge the photo
01:23:41
◼
►
It is amazing and quality is really really great. I can't
01:23:45
◼
►
The ease of use is amazing because you don't have to like
01:23:49
◼
►
Stick your photo in a frame and get it to look square and all lined up and not
01:23:54
◼
►
Rotate slightly by like one degree as you close the frame up or anything like that
01:23:58
◼
►
So there's a huge convenience factor
01:23:59
◼
►
but there's also a factor which is that it looks as good or better than any way of
01:24:05
◼
►
Printing your photos that I've ever seen it's really great quality and it's all really affordable too with prices starting at just 15 bucks
01:24:11
◼
►
for the smallest square size. They make great gifts and they are the perfect way
01:24:18
◼
►
to celebrate a shared memory with any of your friends and family. And it's really,
01:24:24
◼
►
really a great idea as all of our photos are digital these days. It really is, for
01:24:31
◼
►
me personally, it's just so great and I can't say it, you know, it's hard
01:24:37
◼
►
put in the words how great it is to take your very favorite photos of the people that mean
01:24:41
◼
►
the most to you and turn them into something analog, something that isn't powered by a
01:24:45
◼
►
battery and doesn't glow and it's just like a nice little artifact that you can do something
01:24:49
◼
►
with. Each fracture is hand assembled and checked for quality by the small team in Gainesville,
01:24:55
◼
►
Florida that does this. And if you need any other reason to buy one, you know, whether
01:25:00
◼
►
you're somebody who's already bought one before or if you've never checked them out but you've
01:25:06
◼
►
heard me talk about it you can get 10% off using the code talk show 10 all one
01:25:11
◼
►
word talk show 10 talk show 10 and you will save 10% off any order big or small
01:25:17
◼
►
at fracture me calm so my thanks to them what else we have what else has been
01:25:25
◼
►
going on I was I was on vacation last week so I miss some stuff but there was
01:25:31
◼
►
I mean, there's earnings, which I spend a lot of time on.
01:25:36
◼
►
Yeah, we might as well. I talked about it a little bit last week, but it's interesting.
01:25:41
◼
►
Oh, well, Apple. I'm a little bit on a whim here, but I thought the Apple earnings were
01:25:52
◼
►
fine. I think the, what I did, I did this in a daily update, but I went back and I charted
01:26:03
◼
►
all or I put down all of Apple's earnings starting from I think 2010 on, because I think
01:26:09
◼
►
that was, no 2011 is when they changed. But basically I did, no I did the iPhone all along,
01:26:14
◼
►
but I did annual earnings, the amount they earned each year. Because it's hard to do
01:26:17
◼
►
quarter on quarter comparisons with the iPhone because Apple shifted when they launched it
01:26:21
◼
►
in 2011 and also China in particular changed the dates, the quarters that it launched in.
01:26:28
◼
►
So I just did annual revenue for Apple or for the iPhone specifically.
01:26:37
◼
►
And if you charted revenue from 2008 to 2014 and then you used that to forecast 2015 and
01:26:48
◼
►
2016, Apple significantly outperformed what you would expect them to in 2016. So their
01:26:57
◼
►
earnings that they just reported, 2016 quarter one, were something like 20 billion or the
01:27:04
◼
►
revenue was like some significant number. I should probably open the – I wrote it
01:27:07
◼
►
all down – was well above what you would expect it to be. The "problem" was that
01:27:16
◼
►
the first quarter last year was so unbelievably massive, it was like $50 or $60 billion more
01:27:23
◼
►
than you would expect or something like that. The year over year comparison, they barely
01:27:29
◼
►
beat last year. And actually, if you look at the inventory numbers and the sell through
01:27:33
◼
►
numbers, they probably slightly underformed. It was very close. And they're going to
01:27:38
◼
►
under reform next quarter. And I look at that and I don't buy the iPhone has peaked narrative.
01:27:49
◼
►
I think that Apple, there was a one-time event that there was a combination of pulling sales
01:27:54
◼
►
forward, like people upgraded earlier than they would have. But if that was all that
01:27:58
◼
►
was happening, then the sales this year would have been significantly less than they were.
01:28:05
◼
►
The fact that they managed to stay the same and, if looking backwards, were well above
01:28:10
◼
►
what you would have expected in 2014, suggests that they really did take a huge chunk of
01:28:16
◼
►
non-iPhone customers.
01:28:17
◼
►
They had a bunch of new customers to Apple.
01:28:21
◼
►
Those customers, Apple has fantastic retention numbers.
01:28:24
◼
►
People who buy an iPhone buy another iPhone.
01:28:26
◼
►
That suggests that the iPhone's growth is going to continue.
01:28:32
◼
►
I think that this year Apple, I'm not a stock analyst, I say that a lot, I don't want to
01:28:38
◼
►
get in trouble, but I think it's going to be down this year because the year over year
01:28:43
◼
►
comparison is going to be tough.
01:28:44
◼
►
But actually I think that they're in a lot better shape than people think and that 2017
01:28:50
◼
►
is going to be a much better year for them.
01:28:54
◼
►
And I feel like they go through this on a regular, cyclical basis because the last downturn
01:29:00
◼
►
was around sometime in calendar 2013.
01:29:05
◼
►
And it's like a year after Steve Jobs died
01:29:08
◼
►
and everybody was banging the drum on,
01:29:11
◼
►
they're doomed without Steve Jobs.
01:29:14
◼
►
And Samsung was putting in record numbers
01:29:18
◼
►
and there was this narrative that,
01:29:20
◼
►
and there wasn't even a little bit of truth to it,
01:29:26
◼
►
which is that there was clearly consumer demand
01:29:29
◼
►
for big phones and Apple's biggest phone was four inches,
01:29:32
◼
►
which wasn't big.
01:29:34
◼
►
So that was actually a true part of it.
01:29:36
◼
►
I mean, that even came out in the lawsuit
01:29:39
◼
►
where there was an email, I think from Phil Schiller,
01:29:42
◼
►
that was like entered into evidence, but it said,
01:29:45
◼
►
people want big phones and we don't have big phones
01:29:48
◼
►
And this narrative was that Apple's time at the top
01:29:52
◼
►
is over and Samsung's eating their lunch
01:29:54
◼
►
and the stock was really depressed.
01:29:55
◼
►
then all of a sudden you know the the iPhone 6 comes out and it's a huge hit
01:30:01
◼
►
and it's like oh the Apple's back but it's really you know it was all very
01:30:04
◼
►
predictable it was you know they just sort of got there there the long
01:30:09
◼
►
timeframe that they have to you know the downside of wow they sell 75 million
01:30:16
◼
►
phones in the first quarter when they're that they've been made available is that
01:30:20
◼
►
the way that you can do that is by having the pipeline be like 18 months
01:30:23
◼
►
long and they got caught behind that the pipeline on when they could come out
01:30:27
◼
►
with close to five inch phone and a over five inch phone was behind that the
01:30:34
◼
►
market moved faster than they did and there was an aw but then the rumors came
01:30:37
◼
►
out and therefore there was also this clearly a lot a lot of casual people not
01:30:43
◼
►
people like us you know who go and check out Mac rumors calm everyday and see
01:30:47
◼
►
stuff like that but just normal people who were like I hear apples coming out
01:30:51
◼
►
or the big phone, I'm gonna wait.
01:30:53
◼
►
- Yeah, the thing that where it's different now,
01:30:58
◼
►
I think those are all spot on,
01:31:00
◼
►
and that year, 2014, was down a bit, relatively speaking,
01:31:04
◼
►
but Apple was still growing, right?
01:31:07
◼
►
The difference now is it is an objective fact
01:31:13
◼
►
that iPhone sales are flat,
01:31:15
◼
►
and next quarter, we're going to go down.
01:31:17
◼
►
So I think that the narrative back then I think was fueled by this misguided understanding
01:31:28
◼
►
of why Apple is able to maintain those margins and profits and I think people are a little
01:31:34
◼
►
smarter about that now.
01:31:35
◼
►
I mean that's where I really got my start.
01:31:39
◼
►
You know I wrote a big thing saying like why disruption advocates got Apple so wrong and
01:31:45
◼
►
Actually, one of my earliest pieces was predicting that Samsung was in for a big fall.
01:31:53
◼
►
Relatively speaking, for people who understood Apple and how it worked, there was a little
01:31:56
◼
►
bit of shooting fish in the barrel.
01:31:59
◼
►
The numbers were on our side.
01:32:00
◼
►
Apple was still growing.
01:32:01
◼
►
The big difference now is, objectively speaking, the numbers are going down.
01:32:05
◼
►
But you can't ignore the fact that last year was so unbelievably extraordinary.
01:32:13
◼
►
The numbers were just off the charts and on one hand, it's going to always be hard to
01:32:22
◼
►
compare to other numbers.
01:32:24
◼
►
But if you take out that one year, this year is still better than would be expected.
01:32:28
◼
►
And I think that key point is being missed.
01:32:33
◼
►
Yeah, so like what you're saying, let's just say we take out the 2015 numbers.
01:32:38
◼
►
We take them out.
01:32:40
◼
►
we leave in 2012, 13, 14.
01:32:44
◼
►
Yep, 15's a blank.
01:32:45
◼
►
And now we go and we show the first of 2016.
01:32:48
◼
►
And then we say, now you draw an imaginary line
01:32:50
◼
►
for where you think 2015 went based
01:32:53
◼
►
on what you saw at the end of 2014 and where we are now.
01:32:56
◼
►
And you probably just draw like this--
01:32:58
◼
►
it looks like a real nice slope.
01:32:59
◼
►
Yeah, I have the exact numbers, actually.
01:33:01
◼
►
If you forecast linearly from 2008, 2014, then 2015,
01:33:05
◼
►
you would have expected to sell 200 million.
01:33:08
◼
►
if you do logistic regression like an s-curve which it actually the data would
01:33:13
◼
►
uh... then you would expect a hundred seventy eight million
01:33:17
◼
►
uh... apple actually sold two hundred and thirty million so they they they
01:33:20
◼
►
exceeded what you would have forecast by thirty to fifty million iphones which
01:33:25
◼
►
would like a really strong quarter like an entire really good for iphones that's
01:33:29
◼
►
more five phones they sold in twenty ten right and like more than they sold in
01:33:33
◼
►
any quarter other than the holiday quarter
01:33:35
◼
►
Right. It was insane.
01:33:37
◼
►
It's like they just added a quarter to their calendar.
01:33:41
◼
►
Yeah, in a single quarter. And so if you did that same sort of thing and you projected
01:33:46
◼
►
– again, you only had data up 2014. You said, "What do you think is going to be
01:33:49
◼
►
in 2016?" Again, if you do a linear – it'd be $230 million. If you do a linear regression,
01:33:58
◼
►
it would be – sorry, a logistic regression – it would be $184 million because sales
01:34:03
◼
►
were peaking and they were flattening out in 2014. Apple is on pace to sell about $230
01:34:12
◼
►
million so either they're right on track with growth if you use Winear or they're vastly
01:34:16
◼
►
exceeding it if you think that growth had peaked in 2014. Regardless, the fact of the
01:34:21
◼
►
matter is there's actually not much evidence that – the only way this story makes sense
01:34:26
◼
►
is if Apple got a bunch of new customers in 2015 in a one-time event and it's like,
01:34:32
◼
►
Is there any explanation for that to happen?
01:34:34
◼
►
In fact, I'm glad you asked, there is.
01:34:36
◼
►
They finally got big screen iPhones and 4G really came online in China is the other real
01:34:44
◼
►
And China, the basic economy, I mean, I know it's not having a good time right now, but
01:34:49
◼
►
in the grand scheme of things, though, it's doing well.
01:34:53
◼
►
And the grand scheme of things, I mean, there's hundreds of millions of people entering the
01:34:57
◼
►
middle class.
01:34:58
◼
►
I mean, like the scale of China is hard to comprehend.
01:35:01
◼
►
but it's very large. Tim, actually this is a point of satisfaction, Tim Cook now always
01:35:07
◼
►
quotes this McKinsey study about the number of middle class people coming in China, which
01:35:13
◼
►
he never quoted until earnings call a couple of quarters ago. And I happen to have included
01:35:20
◼
►
it in a daily update before then. So I don't think he read it, but I like to think that
01:35:24
◼
►
someone found the link and then it's been in every earnings call ever since. It's a
01:35:30
◼
►
relatively obscure study. But that's how I put myself to bed at night.
01:35:37
◼
►
So here's an iPhone-related thing. And I wanted to shoot it past you and see what you have
01:35:43
◼
►
to say. A reader, let me try to paraphrase it. A, let's accept that the rumors about
01:35:52
◼
►
next month's new iPhone are true, that there's a new four-inch model that's supposedly called
01:35:58
◼
►
the 5SE. It doesn't really make a lot of sense to me, but let's just say it.
01:36:04
◼
►
A lot of Apple's names don't. Yeah. And it's four inches and it has the specs
01:36:12
◼
►
more or less of an iPhone 6, meaning it has an A...wait, what are we up to? That 6S...
01:36:20
◼
►
A8? Yeah. 6S has an A9 processor, so that's the
01:36:24
◼
►
state of the art. It has, so what it has is an A8 processor. The current 5s, the 4-inch
01:36:33
◼
►
phone that you could go in and buy today has, has the A7. It has the first 64-bit A7. So
01:36:43
◼
►
it goes to an A8 processor and has a camera roughly equivalent to the iPhone 6. It's more
01:36:50
◼
►
or less like a four inch version of the iPhone 6 and it'll probably sell for you know same
01:36:55
◼
►
price point $100 less. So the question from the reader is have they backed themselves
01:37:02
◼
►
into a corner and they have to use this year old a 8 processor and camera specs because
01:37:12
◼
►
they have to hit this $100 less than the iPhone 6 price slot or is this was this part of the
01:37:20
◼
►
painted themselves in the corner or have they deliberately chosen to set up that
01:37:24
◼
►
corner because that's what they wanted all along I mean I think that there's
01:37:30
◼
►
the idea of of having the better specs and the more expensive phone I think
01:37:35
◼
►
you're asking why don't they make a a right price $650 5 inch or 4 inch phone
01:37:42
◼
►
right I think that that what's underlying the the question did the
01:37:46
◼
►
Because they've always priced by size. Right. Sort of thing. Yeah.
01:37:49
◼
►
And I think that it speaks to people that there's some number of people out there who
01:37:53
◼
►
really still want a four inch phone but they also want that the top of the line specs.
01:37:57
◼
►
Yeah. There's probably an aspect to that. I mean, Apple has always gone for the sort of like easy
01:38:03
◼
►
to explain pricing. You know, like iPods were, you know, or even iPhones by memory, right? Like,
01:38:09
◼
►
which is right. Which is very easy to explain and very profitable.
01:38:14
◼
►
It doesn't make a lot of sense given that.
01:38:18
◼
►
It doesn't make any sense at all.
01:38:20
◼
►
It makes a ton of sense actually.
01:38:21
◼
►
Well, it makes a ton of sense from a business perspective because…
01:38:24
◼
►
Right, but it doesn't make sense that it's being priced – fairly is not quite the right
01:38:29
◼
►
word, but commensurate with the price of the components.
01:38:33
◼
►
Well, this is something people always get tripped up on, right?
01:38:35
◼
►
Price is what the market will bear.
01:38:36
◼
►
It has nothing to do with what goes into the products.
01:38:40
◼
►
I think that's probably, yes, I think you can look at that Apple's in a corner and that
01:38:47
◼
►
they, given the way they do their pricing, it should be less and that sort of thing.
01:38:56
◼
►
You know, that said, I think it's fair.
01:39:02
◼
►
It's a fair thing to say, but I think it also fits their strategy.
01:39:06
◼
►
Yeah, I don't think that they found themselves here accidentally though and that they're
01:39:09
◼
►
Ooh, you know like they you know like the the analogy of painting yourself in a corner is that you turn around you realize oh?
01:39:15
◼
►
I did not leave myself a way out here, and you didn't think about it when you got started
01:39:18
◼
►
I think they knew exactly what they were doing and they know that yes that this means that anybody who wants a four-inch phone
01:39:24
◼
►
With top-of-the-line specs does not get that but why are they watching it in the spring? That's kind of weird
01:39:31
◼
►
Was it just not ready or I?
01:39:34
◼
►
Wait here. I'll tell you what I'll tell you what I'll tell you one thing. I think it's interesting
01:39:37
◼
►
I think that Apple did have the strategy to,
01:39:42
◼
►
'cause when they did the 5C,
01:39:45
◼
►
the 5C was cheaper to produce than the 5 was.
01:39:51
◼
►
I don't think that was any question,
01:39:54
◼
►
that was an important part of it.
01:39:56
◼
►
And I think, I suspect Apple wanted to keep the 5C
01:39:59
◼
►
around longer than they did.
01:40:02
◼
►
But I think what Apple learned from that
01:40:05
◼
►
is that it screamed that this is a cheap iPhone, right?
01:40:10
◼
►
It was obviously a cheap iPhone.
01:40:14
◼
►
Whereas if you bought the $450 iPhone,
01:40:17
◼
►
the lowest one that was available,
01:40:19
◼
►
no one knew if that was, you bought it
01:40:21
◼
►
because it was a cheap iPhone
01:40:23
◼
►
or it was just your expensive iPhone
01:40:24
◼
►
that was two years old or one year old or whatever, right?
01:40:26
◼
►
But it was still an iPhone.
01:40:28
◼
►
The 5C was never an iPhone in the way
01:40:31
◼
►
that every other iPhone has been an iPhone
01:40:32
◼
►
'cause it was never the flagship.
01:40:35
◼
►
- And, sorry, go ahead.
01:40:36
◼
►
- No, you go ahead.
01:40:37
◼
►
- And so I think Apple wants to,
01:40:40
◼
►
I think there's things to lend itself to the 5C strategy.
01:40:44
◼
►
It was cheaper to produce.
01:40:45
◼
►
They're using components that have,
01:40:49
◼
►
they've all left the learning curve.
01:40:51
◼
►
They're producing them super cheaply.
01:40:52
◼
►
I think they want that from an operational perspective.
01:40:55
◼
►
They want to go lower market.
01:40:56
◼
►
I think they would like to have like a $350 phone
01:40:58
◼
►
for like India, for example.
01:41:01
◼
►
But they've learned they need to retain
01:41:04
◼
►
the "this is an iPhone" sensibility. I think they're trying to figure that out.
01:41:09
◼
►
I suspect that goes into the 5SE and they're trying to find the right balance where how
01:41:14
◼
►
can we get all the benefits of building a phone from scratch to be cheaper as opposed
01:41:20
◼
►
to just using an expensive phone and selling it forever, but still maintain the "this
01:41:26
◼
►
is the iPhone" sort of aura.
01:41:27
◼
►
I think that the timing is exactly on plan and I think it makes a ton of sense. I think
01:41:31
◼
►
It's because at the low end, at the high end,
01:41:34
◼
►
these phones very, ever since they moved
01:41:37
◼
►
to releasing them in September instead of late June
01:41:40
◼
►
or early July, they have an almost clockwork
01:41:44
◼
►
12 month cycle.
01:41:46
◼
►
Ever since they moved to September,
01:41:47
◼
►
it's the exact same week of September
01:41:50
◼
►
that they have the event, somewhere around September 10th,
01:41:52
◼
►
and then they come out 11 days later,
01:41:54
◼
►
like the 21st or something like that,
01:41:56
◼
►
which within a week, every single year, it's 12 months.
01:41:59
◼
►
You have a 12 month clock ticking on top of the line.
01:42:02
◼
►
The bottom of the line does not have a 12 month cycle.
01:42:05
◼
►
Right now, the 5S has been there for 18 months.
01:42:10
◼
►
Or it's been out--
01:42:13
◼
►
- More than that, 30 months.
01:42:15
◼
►
- Well, but it's been at the spot where it's at for--
01:42:18
◼
►
- Oh, got it, got it, okay.
01:42:21
◼
►
- No, six months, because it was the 5C.
01:42:25
◼
►
The 5C was sold until last September.
01:42:28
◼
►
Well, I just...
01:42:32
◼
►
No, but your point holds.
01:42:35
◼
►
No, no, I think...
01:42:36
◼
►
Well, anyway, my point is that I think that this new phone that they're coming out with
01:42:39
◼
►
in March, they expect to be there for at least 18 months.
01:42:41
◼
►
It'll be there for a long time.
01:42:45
◼
►
No, that's exactly what I was trying to say.
01:42:46
◼
►
I think they want to go below the 450 price point.
01:42:49
◼
►
I think it's going to be there if the 5C was supposed to do that, but it was a flop, and
01:42:53
◼
►
so this is the second attempt at it.
01:42:56
◼
►
I'm curious, still curious. I'm really curious about this event
01:42:59
◼
►
next month. I'm more more interested in it than any event
01:43:02
◼
►
in the last year, I think, because I have no idea how
01:43:06
◼
►
they're going to sell this stuff. Because to me, it's the
01:43:10
◼
►
rumors are of stuff that could easily be released by press
01:43:14
◼
►
release. You know, it's there's here, here's a, you know, camera
01:43:18
◼
►
quality you've seen before and performance quality that you've
01:43:21
◼
►
seen before in a size that you've seen before. And I think
01:43:25
◼
►
it's an important part of their product lineup to have it there.
01:43:27
◼
►
And I know that part of the reason that they're doing this is
01:43:30
◼
►
it is a nicer phone at four inches than the current five s
01:43:33
◼
►
and it fits their overall strategy because now this one
01:43:36
◼
►
will work with Apple Pay. And the five s that does have touch
01:43:39
◼
►
ID, but it does not support Apple Pay. So now they've got an
01:43:42
◼
►
entire lineup of phones that supports Apple Pay. And you know,
01:43:48
◼
►
and I think it can be on the market for a while. And they
01:43:51
◼
►
don't have to distract from last September's. Hey, here's the
01:43:54
◼
►
brand new success and success plus and we have to take five
01:43:57
◼
►
minutes and tell you about this thing that we're not even that
01:43:58
◼
►
excited about. And they don't have to do it again, this
01:44:02
◼
►
September when they have this iPhone seven, which you know,
01:44:05
◼
►
who knows what it's going to do and who knows what the selling
01:44:06
◼
►
points will be, but they don't have to mention it. All they
01:44:08
◼
►
have to do is the only time it'll get mentioned is at the
01:44:11
◼
►
very end when they talk about pricing, and they'll say this,
01:44:15
◼
►
the seven plus starts at this price, the seven starts $100
01:44:19
◼
►
less at this price, and $100 less, here's the you know, we
01:44:23
◼
►
still have the 5SE or 6C.
01:44:26
◼
►
- What will be fascinating to see is will the iPhone 6
01:44:29
◼
►
still exist next September, right?
01:44:32
◼
►
- Yeah, that's a good question.
01:44:32
◼
►
- Will it be 7, 6S, and 5SE?
01:44:36
◼
►
- I do think that's where they wanna go.
01:44:38
◼
►
- Right, that might be what they do.
01:44:40
◼
►
- Right, they would rather have the low-end phone
01:44:42
◼
►
be built to be a low-end phone.
01:44:44
◼
►
Because if you build it from scratch,
01:44:47
◼
►
again, using known technologies,
01:44:50
◼
►
but I bet you can produce it cheaper,
01:44:52
◼
►
and they can build it to be a phone
01:44:54
◼
►
that's meant to go even further to our market.
01:44:56
◼
►
And I wouldn't be surprised if a year later then,
01:44:57
◼
►
you have the 7S, the 7, and then a new, like a 6 SE,
01:45:02
◼
►
and then you still have the 5 SE.
01:45:06
◼
►
I really think they wanna go below that 450 price point.
01:45:09
◼
►
It just needs to be an iPhone.
01:45:12
◼
►
- Yeah, and I kind of feel like they,
01:45:14
◼
►
and again, everything gets old and slow at some point,
01:45:18
◼
►
but I kind of feel like A8 with a 64-bit CPU,
01:45:22
◼
►
and the NFC for Touch ID, I mean for Apple Pay,
01:45:27
◼
►
with Touch ID, that it's a camera that could remain relevant
01:45:32
◼
►
as the price point slowly dips over the next 18 months
01:45:36
◼
►
to 24 months, it'll still be a credible phone.
01:45:40
◼
►
- Yep, totally agree.
01:45:41
◼
►
- Anything else?
01:45:44
◼
►
Did you see that while we were recording,
01:45:45
◼
►
they came out with Twitter has a new feature
01:45:48
◼
►
that was rumored that they're going to let you
01:45:51
◼
►
have a setting that you can flip that will show you tweets that they think are relevant
01:45:57
◼
►
to you at the top of your timeline.
01:45:59
◼
►
Yeah, I tried to get I haven't gotten the setting on my account yet. I don't know if
01:46:05
◼
►
I'm international.
01:46:07
◼
►
Jack Jack's tweet says just keep hitting refresh. Just keep refreshing. It's like just keep
01:46:14
◼
►
refreshing until you get the setting.
01:46:19
◼
►
funny. Yeah, I mean, we'll see. It's opt in for now. I think it's going to be opt out
01:46:28
◼
►
after a few weeks after some testing. I like while you were away personally. I long ago
01:46:36
◼
►
gave up on reading all my tweets.
01:46:38
◼
►
Yeah, me too.
01:46:39
◼
►
And I think people who read all their tweets, you probably use third party clients anyway
01:46:42
◼
►
because trying to read all your tweets in the regular Twitter client is a hopeless cause
01:46:46
◼
►
because it doesn't save its spot. So, yeah, I mean, again, I think it's fine and it would
01:46:55
◼
►
have been sorely needed seven, eight years ago. I think they need to be careful about
01:47:01
◼
►
losing what they have now. Again, I like the newspaper comparison, again, because newspaper
01:47:09
◼
►
news is more widespread and popular and valuable than it has ever been.
01:47:19
◼
►
The reason we talk about Twitter, the amount of verbiage spent on Twitter relative to its
01:47:24
◼
►
importance from a business perspective or all that sort of stuff is way out of whack.
01:47:33
◼
►
I know you love it.
01:47:34
◼
►
And it's so much part of a fabric of everything, particularly politics and sports.
01:47:39
◼
►
I'm a huge NBA fan and NBA Twitter is amazing.
01:47:42
◼
►
It's like this whole...
01:47:43
◼
►
It's really the best possible manifestation of what Twitter could be.
01:47:49
◼
►
But again, it's hard to get into.
01:47:50
◼
►
You figure out who to follow, you get all the things in order.
01:47:55
◼
►
But man, just how do you make money off that?
01:47:59
◼
►
I don't know.
01:48:02
◼
►
Let's face it, figure it out.
01:48:06
◼
►
Ben Thompson, thank you for your time.
01:48:09
◼
►
I'm blown away.
01:48:10
◼
►
I don't know about you.
01:48:11
◼
►
I mean, you're just for people who don't know, we're recording from Philadelphia and Taipei.
01:48:19
◼
►
So it's 1230 noon here.
01:48:23
◼
►
And we were talking about in our lives, we had to find jobs by reading three line tiny
01:48:31
◼
►
bits of text in the back of the newspaper. Right, it is what like 1 30 a.m.
01:48:34
◼
►
in Taipei and this Skype call has had zero latency. It's unbelievable. It's just
01:48:43
◼
►
even if it fell apart now I could just stop the recording and we could have to
01:48:46
◼
►
just have the show but I don't even have to knock on wood but I'm actually kind
01:48:51
◼
►
of blown away at the living in the future aspect of the recording of this
01:48:55
◼
►
episode of the show. People can find your stuff at the excellent
01:48:58
◼
►
Stratechery.com. You could also probably just Google Ben Thompson and it's gonna take you
01:49:05
◼
►
right there. And your Twitter account is @BenThompson. And podcast exponent exponent.fm. Yeah, if
01:49:17
◼
►
you like the sound of Ben's voice, if you go to exponent.fm, there's a pretty good podcast
01:49:22
◼
►
right there. Thank you for your time and thank you for your insight.
01:49:26
◼
►
It's always a pleasure.
01:49:28
◼
►
If you think you have IBS with diarrhea, talk to your doctor about Newsyphaxin.
01:49:33
◼
►
[BLANK_AUDIO]