40: A Look At Mail In Cyberdog
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So, in the news this week, it seems like there's one of the things that's come up. It seems
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like this is the week. I don't know. Maybe it's just me. Maybe it's just what I read
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this week. But it seems like this is the week where everybody has sort of come to the conclusion
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that Windows 8 is a failure.
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I was just, yeah, I was actually thinking about that too. And it's not that, it's not
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that literally nobody is buying it.
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Mm-mm. Not at all. Not a Vista type thing.
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Was it like 100 million people had bought it or something like that?
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of people, but it seems to me that this is one of these things where Microsoft has to
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not just approach expectations, but has to far exceed expectations in order to be thought
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of as really doing well.
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Windows Phone is a similar example, and I've posted about this many times, which is this
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is not a place where they can just do okay.
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this is so important to the future of Microsoft
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that just doing okay is a massive failure here.
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And only huge success would be,
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you know, is the only acceptable solution there.
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So I don't know.
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- I think that's exactly what we're seeing.
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Is that it is pretty good and it's pretty popular,
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but that's just not good enough.
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- Especially as, you know, the PC market itself
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heads into the toilet basically.
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and the future of what, you know, if this trend holds up, the shift to tablets and mobile
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devices, you know, the share of Windows on those devices is, you know, single digit or
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low double digit.
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That's not going to work for the best, for the biggest software company in the world.
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You know, they can, sure, they have the enterprise business and all that sort of stuff, which
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could very well be a large profitable business for Microsoft, but hard to see that being
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as big or as dominant as Windows was now more than 10 years ago.
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Dave: Yeah, and I think I nailed half of it two years ago when they first announced Windows
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8, and I wrote a piece about how it's—I forget the title, but something about how
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it was a bad idea to compete against the iPad. And my argument, and I think it has proven
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to be exactly right, is that the appeal of the iPad is largely based on all of the things
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that it can't do because it makes it so simple. And having a system where you have all of
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the complexity of Windows and a simple interface over there to the side isn't going to do it.
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And I think that's proven right.
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But that's only really half the story, which is that Windows 8 wasn't going to be competitive
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against the iPad in this new space of tablet-type devices.
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The part that I didn't really think about, and it just never really occurred to me, was
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that it was going to also prove unpopular as a PC operating system for people using
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it on desktops and traditional laptops.
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Right, which actually makes complete sense when you think about it.
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The reason I still do all my work on a Mac and not on iOS is that there are certain functions
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that lend themselves very well to having a keyboard and a trackpad, shifting between
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many windows at a time, being able to go and look at an old email while I'm writing a new
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Those are things that iOS does very poorly and that the Mac still does extremely well.
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I certainly wouldn't want to run iOS on my Mac, at least not anytime soon. So I could see how that
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would kind of cloud the Windows experience too right now is that Metro or what used to be called
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Metro isn't really something you want on your desktop and the old Windows is definitely not
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something you want on your tablet. So... I just never really thought about that other half of
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the story. And the thing that I keep seeing, I've seen it in a couple of stories this week,
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And I believe it is that a lot of people get it and honestly they have trouble putting their
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computer to sleep or turning their computer off because they can't figure it out because
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the only thing they've ever known what to do is you go to the start menu and that's where you
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go to shut down. And it's actually that old, you know, everybody used to make fun of it is
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how do you shut down a Windows computer, go to the start menu, right? Which is kind of linguistically
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counterintuitive. But everybody knew to do that and now that the start menu is gone, nobody knows
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how the hell to shut off their computer.
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And it's it's stupid thing, right?
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But I understand why. Because think about the iPad, right?
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How do you shut off the iPad within the software? There is no way because it's,
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you know, it's this one cohesive, it's, it's not,
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it's not just a operating system, it's a device.
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And so they put this big obvious power button up in the corner and that's,
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you just tap that button.
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or if you're my wife, you just put it in your purse
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without turning it off and then purse dial me.
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But that was mean, I shouldn't have said that.
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- Oh, that's okay.
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- Yeah, so--
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- You actually can do that though.
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If you just put your iPad in your purse or whatever
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without turning it off, it will shut off
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in a couple of minutes.
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- It will, it will.
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- I mean, unless I guess, unless you leave it,
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unless you leave it streaming Netflix or something.
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Right. Sometimes it'll accidentally do stuff like call me or something like that. I used
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to call that the pants style. In fact, that was my pride of age 25, I think, when I was
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working at Forbes was saying the term pants style on CBS radio. That was like, "Yeah!"
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The lady is... Yeah, everyone was confused and amused.
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Right. Pants is obviously one of the best words in the English language because nobody
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will argue that it's even vaguely scandalous, but there is something vaguely inappropriate
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And it's funny. It just sounds funny. And it looks funny. It's a great word.
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Right. Hence, Letterman's production company.
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World Wide Pants. It's one of the greatest names in the history of the universe.
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Yeah, I like that.
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Because the other, I guess the flip side of this thing with Windows 8 is this, is it official,
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this is the thing I'm not 100% on, has Microsoft officially come out and said that the start
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menu is coming back?
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That I don't know. I haven't been following that very closely.
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It seems as though people in the know like Mary Jo Foley and other really well-sourced
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Microsoft reporters are saying it. I mean, it seems like you could bet money on it, but
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that there's going to be, what are they calling it?
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Windows Blue.
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And I know, I think they officially said
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it's slated for later this calendar year.
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It's gonna come out sometime in 2013.
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But that it's going to have like a preference
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that, and I guess OEMs can turn it on by default
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to boot to the traditional Windows look
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if that's appropriate for your device.
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- Is this like a service pack or something like that?
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I mean-- - Yeah, I think it's
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in between, you know, I don't think,
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I think it doesn't really fit. It's like an in-between update. It's not like a .1 update,
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but it's not like a major new version of Windows Update. It's like a big service pack. I don't
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really call them service packs anymore. I think they've kind of gotten away from that.
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But that song with the cover band, I think, ruined it. I don't know. The Vista SP-1 song,
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which I still sing all the time, constantly.
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The Bruce Springsteen cover band.
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Well, honestly, I think that makes sense.
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I mean, if people are saying,
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"Hey, look, we don't really care that much
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"about how Windows works,
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"but don't take away our start button,"
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I think that may be a fair compromise.
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I mean, the idea that Windows 8 is going to be
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some vast change in how Windows works
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and how people think of it,
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obviously is not going to the ideal plans.
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And also isn't the guy who kind of designed
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all this stuff gone anyway?
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So-- - Sinofsky.
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- Right, so perfect opportunity for Microsoft to go,
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"All right, well, those guys are gone.
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"We're gonna fix Windows and make it the way
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"that you and I both love it," or something like that.
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I don't know.
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- Yeah, you never know, though, from the outside,
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who knows, maybe Sinofsky actually wasn't endorsing
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the idea of making everybody see Metro
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as their default look, you never know.
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I mean, maybe he lost an argument
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and maybe that's partially why he left.
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But you get the feeling though
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that it probably was his idea,
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'cause his reputation was that
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he had a lot of control over it.
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- I really like your old idea,
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which was that they should have made something
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that maybe even only booted on a Mac at first
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and just made some new OS
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that the people could get excited about,
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it didn't have all the baggage,
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and that would be a way for them to really move forward without having to support 30
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years of stuff.
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And it seemed like it could have been cool.
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Maybe I would have even installed it.
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Whereas Windows 8, I just have no curiosity about it at all.
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And it seems like the surface is basically, they copied the wrong iPad.
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You know, it seems like something that would have been maybe interesting a few years ago,
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but not right now.
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My old idea, and I came up with this with my friend Jason Hoffman, who's the, I think
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he's CTO at Joyent, it was years ago. I mean, I think the time to do it would have been
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years ago, like around 2008 or so. But it was all stemming from that picture. Remember
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that picture that was widely circulated of the college class? It was like a college lecturer.
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97% of the kids in the lecture room had a Mac notebook in front of them, and there's
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like one poor kid in the front with a Dell or something like that. And it was, you know,
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I forget, it was just some random university in the middle of the country, and it wasn't any kind
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of—there was no particular reason why it should be Apple-centric. Was it the Mac Meetup or
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something like that? No, it was—yeah, it wasn't anything like that. It was just like, you know,
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like Chem 101 and kids taking lecture notes, you know, and it just showed how
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overwhelmingly popular Apple notebooks had become. And our idea was that what
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Microsoft should do is they should just put together, put one guy in charge, let
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them pick a hundred engineers, take a hundred engineers, go off and be like, you
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know, like the Mac team was in 1984. Put a pirate flag up and make their own new
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operating system and do whatever they want. If they want to start with Linux
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instead of the Windows kernel, let them do it. You know, do whatever you want
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under the hood. For compatibility, they could use something like VMware, you know,
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that type of thing. Microsoft even has something like that. And let it run
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Windows in an emulation layer, you know, like classic, like the classic Mac OS was.
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If you want, I mean, because they're Microsoft, they could do whatever they
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want with Windows, right? So if they want to put Windows into a compatibility
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thing. Let them do it if you want. But go, you know, go blue sky and tell everybody once
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you release it that this is not the new version of Windows. This is a new thing. We're still
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developing Windows. Windows is on its own track. There's, you know, Windows, the next
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version is coming right out. We're, you know, we're just working on the future on this thing.
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And then the brilliant, yeah, the brilliant idea I think would have been if, if as a beta
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you said and as the beta it only runs on Macs, just because then you'd have this small
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target of hardware to support. And the idea would be to try to get people who, you know,
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young people and curious people to, you know, play around with it. I think the opportunity
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for that was over. Because if a Mac can be the best computer to run Windows, why can't
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a Mac also be the best PC? Right, no, that's exactly true. And I, you know, there was just
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that poll the other week that came out where somebody, you know, I forget who it was, but
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it wasn't like a Mac publication. It was like some PC publication, but that, you know, the
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Macs hands down were like the best Windows machines. You can have the best experience
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running Windows 8 is on a Mac or a MacBook or something like that. See, and the reason
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that the time I say the time for that has passed is because a new operating system that
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runs on PCs is chasing the wrong, chasing the wrong train. You know, you gotta, you
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know, the future is with these post PC things and the opportunity's gone for that sort of
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back door, try to get Apple people to switch and go back because you can't, as far as I know,
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I don't think you could make an operating system that ran on iPads. You know, it's too,
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they're too tightly coupled with the hardware firmware and stuff like that.
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And the operating system is hardly the main advantage there.
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It's the way that the operating system and the content ecosystem and all those things
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work together now.
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It's not just that you can replace the OS.
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Just to the advantage of some companies, Facebook is using the fact that they don't have to
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replace Android to jump onto those phones.
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Even if I could install Windows 8 on my iPad, I don't think I would.
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It just doesn't seem like something I'd want to do.
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Like, the curiosity just isn't there.
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But if they had done something all new three, four, five years ago, I would have jumped
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on it, at least to play with it.
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So I actually wanted to ask you about something.
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I know you wanted to talk to me about Netflix.
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Let's do that in a bit.
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I've been thinking about something that is kind of bigger picture and for the last several
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weeks I've been thinking like, "Oh, I'll write a post about this someday," but I just don't
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I'm too busy with City Notes now, my travel startup.
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The thing I've been thinking about is, this is kind of the big picture with Apple, which
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is why has Apple done so well over the last few years and what can we learn from that
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that would help us determine whether it's going to continue to do so well over the next
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several years.
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There are several reasons why people continue to buy Apple stuff.
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For people like you and I who've used Macs for the last 10, 15, 20 years, it's because
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because we know them well and we've used them our whole lives and we're loyal to them.
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To some people, it's the quality of Apple products.
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But I think there's also a population, and I don't know how big it is, but people who
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if you look at those great Asymco charts of the growth of the iPad being so much faster
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than the growth of the iPhone, which was so much faster than the growth of the iPod and
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It's the people who've joined Apple the most recently that's maybe the biggest population.
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I wonder how loyal they'll be.
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I wonder if what's attracted them to Apple is not necessarily the quality or the legacy,
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but just that it's new and cool.
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How sustainable is that?
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That's kind of what I've been wondering.
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People often say, "Oh, Apple needs a disruptive new product or a new product category," or
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something like that, and then the response to them is, "Well, hey, we got two in the
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last five years and three in the last decade."
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You're asking a lot to have another one so quickly after that.
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But maybe that's what people are looking for.
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They're looking for that new, that sense of newness.
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Not to say that Apple is necessarily in a faddish state, but that people maybe aren't
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so tied to the experience or the quality,
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but they are attracted to that sense of newness.
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And I was curious what you thought about that.
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- It's a good question.
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I mean, I think traditionally Apple's customers
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have been exceedingly loyal, almost extraordinarily so.
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And I think you can easily make the case
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that it's their customer loyalty that saved them
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at their low point in the mid '90s
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when, you know, before the next acquisition and et cetera.
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It was the loyalty of the people who remained
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that saved them because there was, you know,
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enough people to buy, you know, a million or so max a quarter
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for a few years until they turned the ship around,
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you know, which was not that big a number
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compared to the whole PC industry,
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but, you know, a million, 2,000 or so dollar computers
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per quarter is enough money to keep Apple, you know, alive.
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And now when they're selling, what are they,
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what do they sell, about 40, 30, 40, 50 million iOS devices
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a quarter, something like that?
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- Something like, yeah, 55 million iOS plus iPods,
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so probably 60 million a quarter.
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- Roughly, and obviously that fluctuates
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with the holiday quarter and with a big,
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combined with the fact that the holiday quarter
00:17:33
◼
►
has now seems to be the new device quarter.
00:17:37
◼
►
So it fluctuates, but that's huge.
00:17:40
◼
►
And it's really, it's a radically different number
00:17:43
◼
►
than the million or so Macs
00:17:45
◼
►
that they used to sell per quarter.
00:17:47
◼
►
How loyal are those people to Apple?
00:17:51
◼
►
That's a good question.
00:17:52
◼
►
I don't know.
00:17:53
◼
►
I think that they're probably pretty loyal though.
00:17:57
◼
►
I think they're more loyal than those,
00:18:00
◼
►
than most companies' customers,
00:18:02
◼
►
and less loyal than the traditional Mac user base.
00:18:07
◼
►
Like I think it's in between.
00:18:10
◼
►
- Yeah, 'cause if you look at all of the devices
00:18:13
◼
►
Apple has ever sold, I would not be surprised
00:18:16
◼
►
if something crazy like 90% of them
00:18:19
◼
►
have been sold in the last five years.
00:18:20
◼
►
I just made that number up, but that would surprise me.
00:18:23
◼
►
- I think it probably does work out like that though,
00:18:25
◼
►
I really do.
00:18:26
◼
►
- Or like even in the last 10 years or something like that,
00:18:29
◼
►
or 75% or something like that.
00:18:31
◼
►
I think it's heavily front-loaded in the last couple of years.
00:18:34
◼
►
And the other thing, too, especially in the last five years,
00:18:39
◼
►
the iPhone to iPad era, is really the first time
00:18:42
◼
►
when you would think most of their customers
00:18:45
◼
►
have multiple devices.
00:18:47
◼
►
Because before the iPhone, there were certainly
00:18:51
◼
►
professional people who had both a desktop Mac and a MacBook
00:18:56
◼
►
or a-- go back-- a PowerBook or an iBook or whatever--
00:19:00
◼
►
however far back you want to go.
00:19:02
◼
►
But, you know, normal people usually only have one computer.
00:19:06
◼
►
I mean, that's, you know, 'cause computers, you know,
00:19:08
◼
►
especially with the further back in time you go,
00:19:10
◼
►
the more expensive they were.
00:19:13
◼
►
- And so now I think is the, you know--
00:19:15
◼
►
- You wouldn't have a Quadra and a Performa.
00:19:19
◼
►
Or you would replace one and it would be on a, you know,
00:19:21
◼
►
you know, you use it for as many years as you could.
00:19:25
◼
►
Whereas now I think that there's sort of an expectation
00:19:28
◼
►
that the typical Apple user has both an iPad and an iPhone.
00:19:33
◼
►
And if they do buy, you know, if they do switch from Windows
00:19:38
◼
►
they're gonna buy a MacBook.
00:19:40
◼
►
- Right, if you look at the tray at the airport,
00:19:42
◼
►
it's a MacBook and an iPad and an iPhone
00:19:46
◼
►
sitting on top of each other.
00:19:47
◼
►
Which theoretically, especially if iCloud does its job,
00:19:52
◼
►
should force loyalty.
00:19:55
◼
►
not force it, but should encourage loyalty.
00:19:59
◼
►
And that was one of the things that people
00:20:01
◼
►
thought about the app store, that, oh, I
00:20:02
◼
►
got all these apps on my phone.
00:20:04
◼
►
I'm not going to switch away because if I get Android,
00:20:09
◼
►
then I won't have any of my apps or something like that.
00:20:13
◼
►
But it's funny, I was sitting in a bar with a good old friend
00:20:16
◼
►
of mine who, he had a PC in high school
00:20:19
◼
►
and probably has a Mac now and has an iPhone.
00:20:23
◼
►
And he's like, I think I'm going to get rid of this iPhone
00:20:25
◼
►
and get a Samsung.
00:20:26
◼
►
And I'm like, why, why would you do that?
00:20:28
◼
►
He's like, I don't know.
00:20:29
◼
►
- Yeah, that's funny.
00:20:31
◼
►
- Most of the people I would guess that had Windows
00:20:35
◼
►
in the PC era didn't have Windows
00:20:39
◼
►
because they thought it was great or because they loved it.
00:20:41
◼
►
They just had Windows because it was what you would get.
00:20:45
◼
►
Some of them, for app compatibility or Office,
00:20:48
◼
►
a lot of it I think was the cost.
00:20:51
◼
►
Windows PCs were always much cheaper.
00:20:53
◼
►
But now, you know, this guy's like, you know, he likes his iPhone.
00:20:59
◼
►
He's got no problems with it, but he's like, maybe I'll get a Samsung.
00:21:02
◼
►
I don't know why.
00:21:03
◼
►
And I just thought that was interesting.
00:21:06
◼
►
And a lot of the people who have bought Apple stuff again, you know, if it's something crazy,
00:21:09
◼
►
like 75 to 90% who've who were first time Apple customers in the last five to 10 years.
00:21:17
◼
►
You know, what if what if they drift a little?
00:21:19
◼
►
I don't know.
00:21:20
◼
►
Now, that said, there are certainly more people on the planet left who have not become Apple
00:21:25
◼
►
customers left than those who have.
00:21:28
◼
►
That's why you see all the stuff that they are doing in China and maybe not so successfully
00:21:34
◼
►
in other places like India.
00:21:36
◼
►
But I don't know, that's just something I was thinking about and I was trying to come
00:21:40
◼
►
up with a post to do it, but it kept getting too long in my head.
00:21:44
◼
►
So I was like, "I'll just talk about it and then I don't have to write anything."
00:21:47
◼
►
Yeah, I do that a lot
00:21:49
◼
►
And I think that there is a big difference with the App Store versus
00:21:53
◼
►
What Windows software was at the heyday of Windows monopoly, which is that at that point?
00:22:00
◼
►
There was a real compatibility problem where?
00:22:03
◼
►
You know just take the office stuff. Well, you know where if you had you know
00:22:08
◼
►
doc files and excel files
00:22:13
◼
►
It was really really hard to get by if you had to
00:22:17
◼
►
Get them somebody who you work with was going to give you one and you had to use the tracking changes thing in Word or whatever
00:22:24
◼
►
It was almost impossible and still might really be effectively impossible even today to get by using anything other than
00:22:34
◼
►
You really needed it. Well, what was that?
00:22:37
◼
►
What was the software that we used to have that would convert PC files to Mac files?
00:22:42
◼
►
I forgot the name of it. I know what you mean, but it never worked good. No
00:22:46
◼
►
I mean it would work good enough that you could read it
00:22:48
◼
►
But it didn't work well enough to seamlessly interchange and go back and forth right, you know
00:22:53
◼
►
without because I'm and then because Apple the Mac floppy drives could read PC disks and write them but the
00:23:02
◼
►
PC ones couldn't read and write Mac disks. So right I was even operating for a while and
00:23:06
◼
►
using my Mac with PC formatted floppy disks just so I could
00:23:11
◼
►
Give them to a friend at school or something like that
00:23:14
◼
►
like that was so it wasn't just that that the office wouldn't run on the Mac it was that you needed a
00:23:20
◼
►
Form a conversion software and the right format of a floppy disk to transfer that file
00:23:26
◼
►
Whereas nowadays, you know, you just throw it on Dropbox or you know, a lot of it's even just web-based
00:23:32
◼
►
There are no files or you know JPEGs are very cross-platform
00:23:36
◼
►
right like software as a whole has moved to being just front ends to services and
00:23:45
◼
►
Formats that are standard and all just come in over the air by HTTP, right?
00:23:49
◼
►
I mean, it's like if you switch to Android you still can get Instagram and
00:23:54
◼
►
you're still gonna get your Facebook and Twitter and you can still hook up your email and
00:23:59
◼
►
you're still gonna browse the same web and
00:24:02
◼
►
And I don't think, I mean, I think that the software
00:24:07
◼
►
as a whole is still janky.
00:24:10
◼
►
It's nowhere near as nice, but you don't really miss out.
00:24:14
◼
►
If your friend dropped his iPhone in the toilet
00:24:20
◼
►
and had to make the decision tomorrow,
00:24:22
◼
►
and he just is like, "To hell with it.
00:24:23
◼
►
"I'm just gonna go with the Samsung."
00:24:25
◼
►
It's not like when you switch from a Mac to a PC
00:24:29
◼
►
you've got this huge hassle of moving over a 60 gigabyte hard drive and all these files
00:24:34
◼
►
and worrying about how the for—you know, you don't have to worry about any of that.
00:24:37
◼
►
You just, you know, you just sort of go with it and just assume that most of your shit
00:24:41
◼
►
is in the cloud anyway.
00:24:44
◼
►
And I, you know, and not to disparage anyone, but I kind of assume that most people don't
00:24:49
◼
►
necessarily notice or care that much of the difference in the software jankiness to begin
00:24:54
◼
►
with. That certainly didn't really hold Windows back.
00:24:58
◼
►
I think that they notice it, but I don't think it's the deal breaker that it is for picky people like us, right?
00:25:03
◼
►
You know, I think that they notice it but that it's just not a deal breaker
00:25:07
◼
►
Same thing with build quality of the phones. I think everybody can kind of tell that like a samsung in particular
00:25:14
◼
►
Because for example everybody, you know, it's you know, we're seeing a really weird thing. I think
00:25:20
◼
►
We'll see how the results go
00:25:22
◼
►
But everybody seems to acknowledge that just leave the iphone out of it take the whole apple versus android politics out of it
00:25:28
◼
►
Everybody seems to acknowledge that the best Android phone on the market today is the HTC One.
00:25:33
◼
►
That it's a better hardware. It certainly looks way nicer. They're very beautiful devices.
00:25:40
◼
►
And even the software looks better. It just seems much more tastefully designed, and it's not
00:25:46
◼
►
selling. It seems like Samsung is still going to win because the dynamics of that are not...
00:25:56
◼
►
being better alone is not enough.
00:25:59
◼
►
HTC almost seems to be in the position Apple used to be in
00:26:02
◼
►
a long time ago, where they're designing better stuff,
00:26:05
◼
►
but they're just not gaining traction.
00:26:07
◼
►
- Yeah, although unlike Apple,
00:26:10
◼
►
I don't think it's something that they can easily
00:26:13
◼
►
kind of dig themselves out of.
00:26:14
◼
►
Well, not that it was easy for Apple,
00:26:15
◼
►
but they made it work.
00:26:18
◼
►
Well, and so it gets back to your question
00:26:20
◼
►
of how loyal the people are.
00:26:21
◼
►
Maybe loyalty is the wrong way to think about it.
00:26:23
◼
►
And I think that the traditional problem
00:26:27
◼
►
that Apple used to have was that people just didn't even
00:26:31
◼
►
consider buying a Mac.
00:26:33
◼
►
It just didn't enter their brains.
00:26:35
◼
►
They just didn't have the mind share, this mass market,
00:26:39
◼
►
people even considering it.
00:26:41
◼
►
And I've said this before, and I've still never been able
00:26:44
◼
►
to find a URL to it, but it was a long time ago,
00:26:47
◼
►
and it was in the '90s.
00:26:48
◼
►
I think it was even Apple maybe even commissioned
00:26:50
◼
►
the survey, but it was, you know,
00:26:52
◼
►
And the exact numbers don't really matter.
00:26:54
◼
►
But the gist of it was, though, that in the personal computer
00:26:59
◼
►
market, meaning not the enterprise,
00:27:01
◼
►
people buying computers for themselves,
00:27:05
◼
►
it was like 90% of all consumers never even
00:27:11
◼
►
considered buying a Mac.
00:27:13
◼
►
And of the 10% who did, half of them did buy a Mac.
00:27:17
◼
►
And that was where Apple's 5% market share came from.
00:27:22
◼
►
So they only had like 5% market share,
00:27:24
◼
►
but it was 50% of the people
00:27:26
◼
►
who even considered buying a Mac.
00:27:28
◼
►
And they just could not break through
00:27:30
◼
►
and get more people to even think about it.
00:27:32
◼
►
And clearly, that's no longer a problem for them.
00:27:35
◼
►
And that's why their market share has done so well.
00:27:39
◼
►
And so I don't know that loyalty's it.
00:27:43
◼
►
I think that the reason that Apple's in pretty good shape
00:27:46
◼
►
for the, let's say, the next five years,
00:27:49
◼
►
is that at the very least, almost anybody in the markets where they're strong, like
00:27:57
◼
►
North America and Western Europe, if you're in the market for a new cell phone or in the
00:28:06
◼
►
market for a tablet, you're at least going to think about an iPhone or an iPad.
00:28:10
◼
►
Right, there's a level of awareness that's different now.
00:28:17
◼
►
Is that fashion or is that legitimate awareness of product?
00:28:24
◼
►
It seems like there could be an element of fashion involved where people got iPods and
00:28:31
◼
►
Macs because they were cool or because cool people were using them.
00:28:36
◼
►
I don't know.
00:28:40
◼
►
I don't think it's gonna be a significant upheaval
00:28:44
◼
►
or anything like that, but I do question
00:28:48
◼
►
just how kind of tied in everyone is.
00:28:51
◼
►
- Right, and there is, so like the stickiness today
00:28:54
◼
►
and the equivalent of like,
00:28:57
◼
►
where people were tied to Windows in the long ago days
00:29:01
◼
►
because you had to have Word, you had to have Excel,
00:29:03
◼
►
you needed something that could read these floppies,
00:29:05
◼
►
you needed a computer that could hook up
00:29:07
◼
►
to Exchange in your office.
00:29:09
◼
►
And so it had to be Windows.
00:29:11
◼
►
Like it's not the operating system anymore
00:29:13
◼
►
that people are tied to,
00:29:14
◼
►
but they're tied to things like their Gmail account, right?
00:29:18
◼
►
Because nobody who has 20,000 emails in Gmail
00:29:21
◼
►
and who enjoys using Gmail
00:29:23
◼
►
is gonna switch to something else.
00:29:25
◼
►
So they're only gonna use,
00:29:26
◼
►
they're only gonna buy a device that Gmail works well on.
00:29:29
◼
►
How sticky is iCloud for people like that?
00:29:34
◼
►
Like I don't think the App Store is the sticky thing.
00:29:36
◼
►
I think iCloud is the thing that needs to be sticky.
00:29:38
◼
►
people need to be addicted to having their photos and photo stream.
00:29:43
◼
►
The same way that you can type in your Twitter and Instagram credentials on any,
00:29:48
◼
►
you know, anything nowadays and have, you know,
00:29:50
◼
►
your whole history there in front of you, that should be the goal for iCloud.
00:29:55
◼
►
And, um, you know, as, as has been well-documented, uh,
00:29:59
◼
►
I would say that's going questionably so far. Uh, I sent you a, uh, a link though.
00:30:04
◼
►
I don't know if you see it. Yeah, I do. I have it. So this,
00:30:07
◼
►
This is something that I used to...
00:30:09
◼
►
Apple had this thing called the Mac Advocate Program, and this is from 1997.
00:30:16
◼
►
You would go on their website and sign up for these CD-ROMs, and they would send them
00:30:21
◼
►
to you for free.
00:30:22
◼
►
I think I ordered the maximum, which was like 10, and of course I still have like seven
00:30:27
◼
►
of them left.
00:30:28
◼
►
They were pretty amazing.
00:30:31
◼
►
They were full of Apple propaganda ranging from this video of Guy Kawasaki welcoming
00:30:40
◼
►
They weren't hypercards, but they kind of seem like them.
00:30:44
◼
►
Almost PowerPoint presentations about how you can convince your friends to buy a Mac.
00:30:50
◼
►
The graphics are hilarious, like really cheesy stock videos.
00:30:54
◼
►
Maybe you should throw in the show notes if there is such a thing.
00:30:58
◼
►
I recently found this when I went back home to Chicago and I booted up my sister's old
00:31:06
◼
►
Blue iMac and took a bunch of screenshots of it and posted it last year.
00:31:10
◼
►
So there's some pretty great stuff on here and all the Apple commercials.
00:31:15
◼
►
And of course the video busted.
00:31:17
◼
►
Here's Bill Gates talking about the Mac, how awesome it is.
00:31:21
◼
►
This is the best thing, the very best thing of this.
00:31:23
◼
►
I'm looking through it, but this is great.
00:31:25
◼
►
It's a slide that says why Apple is the best choice, ease of use.
00:31:29
◼
►
And it's true that it was – you could make – you should have been able to make an ease
00:31:34
◼
►
of use argument, but their example is it's simple to increase the performance of software
00:31:40
◼
►
applications by selecting more memory right from the desktop.
00:31:43
◼
►
And it's that old thing – people aren't going to believe this if they didn't use
00:31:48
◼
►
the classic Mac OS, but what you would do is select the app in the Finder, do get info,
00:31:52
◼
►
part of the info panel for the app was memory requirements, and there was a suggested size
00:31:58
◼
►
from the app—a minimum size and a preferred size—and you could edit the minimum and
00:32:02
◼
►
preferred size, and that was how much RAM the application got. Like, when you launched
00:32:07
◼
►
the app, it got as much RAM as you, the user, assigned to it, which is—it's insane to
00:32:15
◼
►
think that that's how the Mac used to work. And it's even more insane—it's quadruply
00:32:21
◼
►
insane that Apple was advertising that as a feature in 1997.
00:32:26
◼
►
Yeah, you'd have to go in and give Photoshop more RAM and take some away from WordPerfect
00:32:32
◼
►
or whatever.
00:32:34
◼
►
And the really good apps, like—and I think Photoshop was on, but I know BB Edit.
00:32:38
◼
►
BB Edit was—part of the reason that BB Edit was so brilliant was BB Edit, you didn't
00:32:42
◼
►
give more memory.
00:32:43
◼
►
BB Edit somehow was smart enough to be able to allocate memory on its own on the fly from
00:32:48
◼
►
the system heap.
00:32:49
◼
►
So it actually was bad to give BB Edit more.
00:32:52
◼
►
Just let BB Edit have its default, which was really low,
00:32:55
◼
►
and then it would open, it would grab more memory on its own
00:32:59
◼
►
and let go of it when you close big documents.
00:33:01
◼
►
And I think Photoshop worked like that too.
00:33:03
◼
►
- Well, one of them, and it was either Photoshop,
00:33:05
◼
►
I think, or Quark, also had a separate memory section
00:33:09
◼
►
in its own preferences file
00:33:11
◼
►
where you could set some of that stuff.
00:33:13
◼
►
- Yeah, and I think it was Photoshop
00:33:14
◼
►
and it was with the scratch disk space too.
00:33:16
◼
►
- Yeah, yeah.
00:33:18
◼
►
But this is great.
00:33:18
◼
►
I mean, it looks like someone went nuts with like Kai's power tools or something
00:33:22
◼
►
like that, like this 40% of people surfing the net are using a Mac and
00:33:26
◼
►
it's great, like 3d graphic.
00:33:29
◼
►
Um, anyway, this is something I thought it was hard to believe that
00:33:32
◼
►
these graphics came out of Apple.
00:33:34
◼
►
And this was like, um, and I had, there was a followup.
00:33:38
◼
►
There was like a second disc, but it wasn't really, it wasn't as good.
00:33:41
◼
►
Cause this is actually kind of cheesy.
00:33:42
◼
►
Like it's, it's pretty funny.
00:33:44
◼
►
And this was after jobs came back too.
00:33:46
◼
►
I mean, this is like one of the worst things they did.
00:33:48
◼
►
a look at mail in cyber dog
00:33:51
◼
►
Yeah, I mean and I hate to laugh at cyber dog because the I mean god we could do a whole show on cyber dog
00:33:57
◼
►
we should someday but
00:33:59
◼
►
It never really shipped
00:34:01
◼
►
Like nobody ever really got to use cyber dog. I never I never used it. I
00:34:06
◼
►
In fact, I had kind of forgotten about it until I saw this
00:34:10
◼
►
I forgot that it was real I remember cyber dog as like the you know, Apple at the time maybe one of the worst things
00:34:18
◼
►
You know, who knows if Apple suffers again and if going forward it probably won't be in any way a mirror of what happened to Apple
00:34:26
◼
►
In the 90s, but one of the many problems with Apple in the 90s was that they would repeatedly
00:34:33
◼
►
something that was
00:34:34
◼
►
Supposed to come a year later and never actually came it was never you know
00:34:40
◼
►
Like to paraphrase Yoda, you know
00:34:43
◼
►
Never your mind on where you are or whatever the hell Yoda tells Luke, you know
00:34:47
◼
►
It was never about what Apple actually had for you to use and buy right now. It was always like this great new operating system
00:34:54
◼
►
intelligent, you know our cyber dog
00:34:57
◼
►
We're gonna revolutionize email and web browsing but not yet. It's gonna come next year and in the meantime, you know, you've got this, you know
00:35:04
◼
►
Web browser that's nowhere near as good as you know what you could get on Windows
00:35:11
◼
►
And that's kind of where they seem to have done a 180 and now
00:35:15
◼
►
Kind of lead the world at not over over hyping stuff and not announcing stuff until it's ready
00:35:20
◼
►
Whereas pretty much everyone else is still you know
00:35:24
◼
►
especially the video game guys like there are six levels of teasing before you get to before they ship a
00:35:31
◼
►
video game console and that kind of stuff which
00:35:33
◼
►
Seems a little ridiculous, but it does let me take a break and let me thank our first sponsor
00:35:38
◼
►
Our first sponsor is mail route
00:35:43
◼
►
Now email is still we even just mentioned an email is still the number one form of
00:35:47
◼
►
business and personal communication on the internet
00:35:52
◼
►
According to them and I believe this 90% of every single email sent on the internet is spam. I
00:35:58
◼
►
Wouldn't be surprised that it's higher. So mail route now. This is a team that originally created Microsoft forefront
00:36:06
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They've put together. They have a great service. There's really really neat
00:36:11
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Super simple. All you do is you point your domains MX records
00:36:15
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If you have your own domain name
00:36:16
◼
►
You point the mail records at mail route and mail route points it back to you and it takes about a second
00:36:21
◼
►
So your email goes through them first then goes to your server takes about a second on average per message
00:36:27
◼
►
So what one second delay on your email big deal? You don't have any hardware to install
00:36:31
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You don't have any software to stall all you do is
00:36:34
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have your email go through them first before it goes to your server and they take out all the spam and
00:36:41
◼
►
and it works. It is fantastic. You can go there and check it out, see all the details of how they
00:36:47
◼
►
do it. They have some great write-ups about, like, the gray listing they do. This is a super clever
00:36:52
◼
►
feature. What they do with the gray listing is a good mail server, a real mail server,
00:36:59
◼
►
one that sends legitimate mail. Like, let's say you're the mail server, I'm the one sending the
00:37:03
◼
►
mail. I send mail to you. You can say to me, "Hey, I'm busy right now. Try again in a minute."
00:37:08
◼
►
and a good mail server that's sending the mail, that's normal. It handles it and says, "Oh, okay."
00:37:13
◼
►
A minute later, send the email again. They do that for the first time you get email from any
00:37:18
◼
►
recipient. The reason it works is that all of these bots that are out there, the PCs that have
00:37:24
◼
►
been hacked and are in these botnets, and they're sending all the spam, they're not hooked up to
00:37:29
◼
►
handle that. They just send the email and keep going on. So, they never handle that sort of
00:37:33
◼
►
of thing where the receiving server can say, "Hey, send this message again in one minute,
00:37:38
◼
►
and then I'll take it." That alone filters out a whole bunch of the junk. So if you've
00:37:43
◼
►
got like an email account on your own domain that you host that is just like inundated
00:37:47
◼
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with spam, all this spam coming through, you've got to take a look at Mailroof. They have
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a 15-day free trial, so you can't lose anything. Try them out for 15 days. See if it works.
00:37:58
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And if it doesn't, you can just switch right back
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and you're no worse for the wear.
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You haven't even lost a dollar.
00:38:04
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15 day free trial, but I think everybody who tries it,
00:38:07
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if you have your own domain,
00:38:08
◼
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if you have any kind of spam that's getting through
00:38:11
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into your inbox, try MailRoute and it works great.
00:38:15
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Here's where you go to find out more.
00:38:16
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Go to mailroute, M-A-I-L-R-O-U-T-E.net/the talk show.
00:38:21
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Mailroute.net/the talk show.
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sign up for a 15-day free trial.
00:38:28
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Great, great service.
00:38:30
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Do one thing, do it well, that type of service.
00:38:33
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Really, really good stuff.
00:38:35
◼
►
- And I'm always fascinated by how few,
00:38:39
◼
►
I would think there'd be more services like that
00:38:41
◼
►
that plug in, 'cause mail is such an open thing,
00:38:43
◼
►
that plug in and do a lot of smart stuff
00:38:47
◼
►
on the server side and then present it to you
00:38:50
◼
►
in your inbox.
00:38:53
◼
►
- I would think so.
00:38:54
◼
►
It is crazy.
00:38:55
◼
►
Can you imagine launching a service today that's like email,
00:39:00
◼
►
where anybody and anyone who just knows your name
00:39:04
◼
►
can just send you stuff?
00:39:06
◼
►
In hindsight, it is just kind of insane,
00:39:09
◼
►
and it just shows how naive the old internet
00:39:13
◼
►
from the '70s and '80s really was.
00:39:16
◼
►
- Right, it would never happen now
00:39:18
◼
►
because the companies are in so in control of their...
00:39:23
◼
►
Like, how many decades did it take
00:39:24
◼
►
to open up instant messaging between various services.
00:39:28
◼
►
- Yeah. - You know, being able
00:39:31
◼
►
to aim someone on Gmail or something like that.
00:39:34
◼
►
- I don't know, the genius of these guys,
00:39:36
◼
►
and I really encourage everybody,
00:39:37
◼
►
just go check it out and read,
00:39:39
◼
►
'cause it's fascinating to see
00:39:40
◼
►
how they describe attacking it.
00:39:41
◼
►
But I really like, the thing that, to me,
00:39:43
◼
►
was a real eye-opener is that they're not just analyzing
00:39:45
◼
►
the messages, you know, and like doing a Bayesian analysis
00:39:49
◼
►
of the content of the message to see if it's spam,
00:39:51
◼
►
is that they're trying to identify the machines that are actually sending spam.
00:39:57
◼
►
And, you know, it seems like most of that spam is all coming from these hacked PCs.
00:40:02
◼
►
And they've figured out ways to figure out, "Hey, this is not a legitimate mail server."
00:40:12
◼
►
It's like we suddenly got silent.
00:40:15
◼
►
I was respectfully staying quiet during your...
00:40:21
◼
►
Yeah. There was a big story in Business Week on Netflix and how well they've been doing.
00:40:31
◼
►
By all accounts, not just, and Apple's a perfect example that the stock market doesn't necessarily
00:40:37
◼
►
track the actual success of the company, but Netflix has done really, really well in the
00:40:43
◼
►
the time after the debacle when they first tried to dump the mailing disk thing, when
00:40:52
◼
►
they tried to get out of the disk business and spin that off and the stock price tanked
00:40:56
◼
►
and the customers were leaving. And ever since then, though, they're really doing great.
00:41:00
◼
►
The stock is way up. Viewership's way up. People are signing up.
00:41:06
◼
►
So here's the stat from Business Week is that on a normal weeknight, Netflix accounts for
00:41:10
◼
►
almost one-third of all internet traffic entering North American homes, more than YouTube, Hulu,
00:41:16
◼
►
Amazon.com, HBO Go, iTunes, and BitTorrent combined." Who knows if that's actually true,
00:41:24
◼
►
but it's, you know, I've seen that a lot though. It seems, you know, and it seems like it's probably
00:41:29
◼
►
a legit statistic. The thing that would, yeah, I guess so. I mean, maybe BitTorrent surprises me a
00:41:35
◼
►
a little, but I guess that that has always been kind of an edge activity, not a mainstream
00:41:43
◼
►
To me it makes sense.
00:41:44
◼
►
Netflix is the mainstream long-form video service on the internet.
00:41:51
◼
►
You'll watch YouTube for a couple minutes and often at a low bit rate, so it doesn't
00:41:56
◼
►
matter how much bandwidth you're using.
00:41:58
◼
►
But Netflix, you will watch for hours in high def, and that makes sense to me.
00:42:05
◼
►
else is the bandwidth? It's not like it's possible bandwidth usage period. It's actual
00:42:13
◼
►
usage. So it's not like the potential capacity of all home internet connections in the country.
00:42:21
◼
►
It's actual downloads.
00:42:24
◼
►
Another factor too is that they've done a really good job of working out partnerships
00:42:32
◼
►
with just about anybody who has a set-top box that's plugged into a TV. They're on Apple TV.
00:42:40
◼
►
They're on, I think they're on PlayStation. Are they on PlayStation?
00:42:45
◼
►
I think so, yeah. They're on pretty much all of those. Every brand of television,
00:42:51
◼
►
every game system, I think they're even on the Wii now. Every tablet, every phone.
00:43:00
◼
►
Basically anything with a screen can play Netflix which is something that I don't think any other service has
00:43:07
◼
►
approached that level of ubiquity
00:43:09
◼
►
certainly not iTunes because Apple won't put it on anything that's not made by Apple and
00:43:15
◼
►
Amazon is not as widely distributed. So I guess the one that would surprise me is YouTube. Like why doesn't YouTube
00:43:23
◼
►
do more but I think I think they're doing more and they're trying to but I think it's because YouTube people think
00:43:30
◼
►
of YouTube as a place where you go and watch four-minute videos, you know? Music videos
00:43:36
◼
►
and a cat riding a skateboard and shit like that. Whereas nobody really thinks, "I'm
00:43:42
◼
►
going to go watch a feature film or a show." I mean, and obviously, I think a big part
00:43:47
◼
►
of Netflix's success is that's where people go to binge-watch shows. You know? I'm going
00:43:53
◼
►
to go get into Homefront or I don't even know if Homefront's on Netflix, but if you
00:43:58
◼
►
do probably is you start watching Netflix and that's where these out you
00:44:06
◼
►
know 48 minute TV episodes come in and then you watch the next one and then the
00:44:11
◼
►
next one and so I think that's where I wouldn't be surprised if people watch
00:44:15
◼
►
more individual videos from YouTube but that's not as much aggregate video
00:44:21
◼
►
watching right and YouTube is trying to get more into the longer form stuff but
00:44:27
◼
►
But not like it's their only goal, because actually their business model, show a bunch
00:44:32
◼
►
of ads, works better with short form, I would think.
00:44:36
◼
►
Instead of interrupting a movie eight times, get someone to watch 24-minute videos or something
00:44:43
◼
►
like that, and then you could put an ad between all of them.
00:44:46
◼
►
Whereas Netflix, as a subscription-based service, they're happy to have you watch an unlimited
00:44:51
◼
►
amount of video as long as you're paying your eight bucks a month.
00:44:55
◼
►
I was skeptical about Netflix when their Starz deal elapsed, because the Starz thing was
00:45:04
◼
►
where Starz is like this sort of obscure, at least to me, sort of HBO-type cable channel,
00:45:10
◼
►
where they have, you know, it's like HBO where they have feature films and I don't even know
00:45:15
◼
►
if they have original programming, but Starz has feature films. And good ones, too. They had
00:45:23
◼
►
all the Disney stuff. Right, like a big, a deep archive of old movies that they had the right,
00:45:30
◼
►
yeah, exactly, like lots and lots of old Disney movies. Toy Story 3, I actually wrote a post,
00:45:34
◼
►
"10 stars movies to stream on Netflix before they go away." And it was like Scarface, Toy Story 3,
00:45:40
◼
►
Mallrats, so not like necessarily the newest new releases, but still movies that you would have
00:45:47
◼
►
heard of before on like a lot of the stuff on Netflix. Right, and what happened, it was,
00:45:51
◼
►
It's sort of like a beautiful bit of you know, everybody loves to complain about lawyers
00:45:56
◼
►
but some somewhere there was a lawyer who did you know, this is like like
00:46:00
◼
►
Lawyering at its best
00:46:03
◼
►
Somebody figured out that stars had worked out a contract with their standard contract with all these studios allowed them
00:46:10
◼
►
not just to put these things on their cable channel, but to also
00:46:13
◼
►
put them on the internet and
00:46:16
◼
►
They had no way stars didn't have like apps or anything like I don't know when these contracts were written
00:46:21
◼
►
but it seems like everybody agreed to it because nobody actually thought it was going to happen.
00:46:26
◼
►
You know, it was just like a clause in there that, you know, among the rights that they have
00:46:30
◼
►
for these movies for this time period is the right to put it on the internet. And furthermore,
00:46:35
◼
►
I guess somebody, you know, figured out, probably at Netflix, that the contract also didn't—or
00:46:41
◼
►
also allowed them to resell those rights or to partner with somebody else to have those rights.
00:46:47
◼
►
So Netflix had all of these movies, not because Netflix worked out the rights to have them
00:46:54
◼
►
through all these studios, but all they did is have a deal with Starz to allow them to
00:46:58
◼
►
broadcast the movies that Starz did.
00:47:01
◼
►
And so you'd know this because whenever you started those movies, there would be a little
00:47:05
◼
►
Starz bumper at the beginning of it.
00:47:08
◼
►
You know, like the equivalent of the HBO, "da-dun, da-dun, da-dun, da-dun," you know,
00:47:17
◼
►
the stars equivalent was before it.
00:47:19
◼
►
So when that deal expired,
00:47:21
◼
►
and that was what, like a year and a half ago?
00:47:22
◼
►
When did you write your post?
00:47:24
◼
►
- February, 2012.
00:47:26
◼
►
- Right, so I was pretty close.
00:47:27
◼
►
So a little bit over a year ago.
00:47:29
◼
►
I really thought Netflix was in trouble
00:47:30
◼
►
because that's what I used Netflix most for.
00:47:33
◼
►
Almost all of my Netflix viewing was movies
00:47:36
◼
►
that they'd had through stars.
00:47:38
◼
►
And they really don't, Netflix does not have
00:47:42
◼
►
a good selection of movies anymore, I think, I don't think.
00:47:46
◼
►
Well, at that point, they had said that Stars was 8% of their viewing.
00:47:53
◼
►
Actually, it was before that.
00:47:59
◼
►
I think that shows that it was me being an atypical Netflix user, not that Stars was
00:48:04
◼
►
that essential to it.
00:48:06
◼
►
I was a little too self-centered about what I thought other people were doing on Netflix.
00:48:14
◼
►
Another thing Netflix always did well, even going back to the DVD days, was having this
00:48:20
◼
►
extremely deep library of stuff.
00:48:25
◼
►
In fact, I actually just last week resubscribed to DVDs to get a couple things that I couldn't
00:48:31
◼
►
get anywhere online.
00:48:35
◼
►
I get a free month, so I've been getting just some random stuff sent to me.
00:48:38
◼
►
Some of it is very obscure, like a documentary about Ron Santo, the old Cubs player.
00:48:44
◼
►
I don't think I'd ever find online, but sure enough, there it is on DVD at Netflix.
00:48:51
◼
►
But it's interesting, they have signed some more deals to get more stuff, but other studios
00:48:58
◼
►
are also going away.
00:49:02
◼
►
And Netflix, meanwhile, is doing its own content as well, House of Cards, Arrested Development,
00:49:09
◼
►
and so far they've done quite well with it, I think.
00:49:11
◼
►
I don't know if you watched House of Cards.
00:49:14
◼
►
I haven't yet. I'm definitely going to. There's 100% chance that I'm going to watch it, but I haven't.
00:49:18
◼
►
It's good. I mean, it's not like I wouldn't. I didn't watch the West Wing. I'm not really a DC
00:49:24
◼
►
politics kind of guy, but Kevin Spacey is good. I mean, it's a little weird at the beginning,
00:49:29
◼
►
but it gets really good. And apparently that got them a lot of new subscribers.
00:49:35
◼
►
And Arrested Development probably will too. And it seems to be that Netflix is like the
00:49:43
◼
►
sane person, you know, something that belongs in every sane household. Anyone who watches TV
00:49:48
◼
►
should probably have a reason to subscribe to Netflix at this point. But I don't know,
00:49:54
◼
►
you know, I don't know if that's something that's going to last for a long time or not.
00:49:57
◼
►
Yeah. And it's an interesting business model because they're not asking a lot. I mean,
00:50:02
◼
►
you know, $8 a month is... Here, that's how much a beer costs. So it's like,
00:50:09
◼
►
That's nothing here, but right. I mean, so you know, it's what you're talking in the ballpark of $100 a year
00:50:14
◼
►
Which is not nothing but it's certainly nothing compared to what we're used to paying for cable
00:50:19
◼
►
Which is for me over $100 a month
00:50:22
◼
►
So and I think it is for most people and we probably watch as much Netflix as cable
00:50:28
◼
►
Sometimes maybe not all the time but but sometimes especially when we're binging through a series or something like that. So yeah, I
00:50:36
◼
►
I think they're doing well. I think that they're on to something and I think that the original programming is obviously a big part of it.
00:50:42
◼
►
Well, I posted a chart earlier this week, which you link to and actually it's funny every time I write about AOL
00:50:50
◼
►
The chart showed how basically as AOL has lost subscribers over the last 10 years
00:50:56
◼
►
Netflix has gained them in
00:50:59
◼
►
almost perfect symmetry
00:51:01
◼
►
Although Netflix is now bigger than AOL ever was but it's kind of a cool chart
00:51:06
◼
►
It's one of my favorite charts visually that I've ever made, which is kind of showing this,
00:51:11
◼
►
it looks like a comb almost, of AOL declining and Netflix growing.
00:51:16
◼
►
And a guy who writes for RealClear Technology, one of the things I asked in the post was,
00:51:24
◼
►
"What's going to hurt Netflix eventually?
00:51:27
◼
►
What's going to cause them to eventually fizzle out, if anything?
00:51:30
◼
►
Is it something that's going to be mobile-oriented that Netflix can't do, or what's it going
00:51:38
◼
►
The guy had some interesting points.
00:51:40
◼
►
One of them was the potential for internet providers to, and we talk about how Netflix
00:51:47
◼
►
is maybe a third of the bandwidth used, if they were to charge for bandwidth by the gigabyte
00:51:54
◼
►
the way that they do on wireless networks, and all of a sudden Netflix costs a lot more
00:52:00
◼
►
than eight bucks a month to use, that's certainly potentially not good for them.
00:52:07
◼
►
Another one could be that they would continue to lose contracts for content.
00:52:12
◼
►
Until now, Netflix has been a source of new revenue for a lot of the TV studios who all
00:52:19
◼
►
of a sudden had a place where they could make money off their old shows.
00:52:23
◼
►
No one's going to pay 40 bucks on iTunes for seasons one through five of Mad Men, but someone
00:52:29
◼
►
will certainly tear through them on Netflix. But at some point, more content owners, studios,
00:52:38
◼
►
TV networks may kind of figure out, "Oh, well, if there's an audience for this stuff,
00:52:44
◼
►
maybe we should own that. Maybe we should have the Warner Brothers." And I think Warner
00:52:47
◼
►
Brothers is actually building their own online subscription-based movie service.
00:52:53
◼
►
Yeah, you know what I don't like about that, though, is most people have no idea what the
00:52:58
◼
►
the hell studio made certain movies like who nobody thinks like that nobody
00:53:02
◼
►
thinks let's go watch a Warner Brothers movie no one does I mean I guess you
00:53:06
◼
►
kind of have to do that with TV shows like where if you want to watch Game of
00:53:10
◼
►
Thrones you know you got to go to HBO go
00:53:14
◼
►
but right but there's only four TV networks right or you know the no
00:53:19
◼
►
right how many movie studios are there and who who has ever even thought about
00:53:22
◼
►
what movie studio owns and besides maybe Disney I guess that's probably the one
00:53:26
◼
►
that has the most recognition, but.
00:53:28
◼
►
- And even so, even if you know it,
00:53:30
◼
►
I think that's why though Netflix is doing so well,
00:53:33
◼
►
is that you just know,
00:53:34
◼
►
all you have to know is go to Netflix,
00:53:36
◼
►
open up Netflix on your Apple TV
00:53:38
◼
►
or fire it up on your PlayStation
00:53:40
◼
►
or on your iPad or something like that,
00:53:41
◼
►
and you can find something
00:53:43
◼
►
and you don't have to worry about who made it.
00:53:45
◼
►
Was it Warner Brothers or was it Universal
00:53:48
◼
►
or Fox or whatever, it's just there.
00:53:51
◼
►
Nobody wants to think like that.
00:53:53
◼
►
- Yeah, so I don't,
00:53:54
◼
►
And then, can all those, even if they were to do that,
00:53:58
◼
►
would they get the distribution deals that Netflix has?
00:54:01
◼
►
And probably not.
00:54:02
◼
►
Apple TV is not gonna have, at least at this point,
00:54:05
◼
►
maybe if there's an app platform on Apple TV in a year.
00:54:08
◼
►
God, I think it was three years ago I predicted,
00:54:11
◼
►
this year will be the year of the Apple TV App Store.
00:54:15
◼
►
- Right. - Whoops.
00:54:16
◼
►
- Who knows that?
00:54:17
◼
►
I wouldn't be surprised.
00:54:19
◼
►
I think it's coming, but I don't know.
00:54:20
◼
►
- It has to be.
00:54:22
◼
►
there have been so few changes to that software and so many new
00:54:26
◼
►
people buying and using it that they got to do something eventually.
00:54:30
◼
►
I think we're waiting on a better remote. I think it's,
00:54:34
◼
►
it's going to be a next generation Apple TV with some kind of better remote.
00:54:38
◼
►
I don't know. You know, I'm not gonna make any prediction about what it's going
00:54:40
◼
►
to be, but I think something better than an infrared up, down, left,
00:54:45
◼
►
right play, pause remote to,
00:54:48
◼
►
to facilitate more than just play/pause apps.
00:54:52
◼
►
- Well, the best thing of that is that for whatever reason,
00:54:55
◼
►
my TV remote and the Apple TV remote
00:54:57
◼
►
are on the same whatever frequency or something.
00:55:00
◼
►
So whenever I go left, right on the Apple TV,
00:55:04
◼
►
it changes the input on my TV also.
00:55:06
◼
►
So I have to wait.
00:55:08
◼
►
- Oh, damn it, that's horrible.
00:55:09
◼
►
Infrared is such a hack.
00:55:11
◼
►
- But I'd love to see FaceTime on there and stuff like that.
00:55:16
◼
►
- Yeah, it seems like a natural.
00:55:18
◼
►
- Yeah, it'd be great in the living room.
00:55:20
◼
►
- The insidious part about what Netflix is competing against
00:55:22
◼
►
is the way that the interests of internet providers
00:55:26
◼
►
are not, 'cause almost nobody who's an internet provider
00:55:31
◼
►
is really just an internet provider.
00:55:33
◼
►
They're the cable companies, right?
00:55:35
◼
►
And the cable companies don't want to just sell you
00:55:38
◼
►
a $20 a month internet connection.
00:55:40
◼
►
They wanna sell you these, what are we paying,
00:55:43
◼
►
$120, $130 a month package that has TV and internet.
00:55:47
◼
►
And so it's not in their interest
00:55:51
◼
►
to have people using Netflix, right,
00:55:53
◼
►
and getting used to it and thinking
00:55:54
◼
►
all they need is Netflix.
00:55:56
◼
►
So that's, you know, it's not really,
00:55:58
◼
►
I think that the complaints from cable companies about,
00:56:01
◼
►
"Oh, we have to charge by the gigabyte
00:56:03
◼
►
"because it's, you know, poor us."
00:56:06
◼
►
It's not really that they have to
00:56:08
◼
►
or that they can't make money doing it.
00:56:09
◼
►
It's that it busts up their monopoly
00:56:12
◼
►
that lets them charge what I think is, you know,
00:56:15
◼
►
not what the fair market value is
00:56:17
◼
►
for all the video content you get from cable.
00:56:20
◼
►
- Right, yeah, exactly.
00:56:21
◼
►
And if they start to see that, you know,
00:56:25
◼
►
25 or even 50% someday of video watching
00:56:29
◼
►
is happening over the internet and not over the cable,
00:56:35
◼
►
- We overpay vastly for cable TV, we as consumers.
00:56:39
◼
►
And the cable companies like Comcast and Time Warner
00:56:42
◼
►
profit from that.
00:56:44
◼
►
But the channels do, too.
00:56:45
◼
►
There's this-- you can Google all these stories
00:56:48
◼
►
about how that works, where you pay your cable bill of $120
00:56:52
◼
►
a month or whatever.
00:56:53
◼
►
$3 goes to ESPN, and $2 goes to CNN,
00:56:57
◼
►
and a lot of these flagship channels.
00:57:00
◼
►
So even if you're subsidizing--
00:57:03
◼
►
Yeah, is it really?
00:57:04
◼
►
I believe it.
00:57:05
◼
►
You absolutely have to have ESPN,
00:57:08
◼
►
because people who watch sports absolutely have to have it.
00:57:11
◼
►
And I'm sure that this audience,
00:57:13
◼
►
the nerds out there listening to this show,
00:57:16
◼
►
I'm sure there's a ton of them
00:57:17
◼
►
who haven't put ESPN on ever in their life
00:57:20
◼
►
because they don't watch sports.
00:57:23
◼
►
And yet they're paying $5 a month every month,
00:57:26
◼
►
60 bucks a year,
00:57:27
◼
►
which is almost what you pay for Netflix, right?
00:57:31
◼
►
To watch what you want,
00:57:33
◼
►
and you choose to do it and cancel at any time, right?
00:57:35
◼
►
Obviously the fair way to price it would be a la carte and the only people who would pay for ESPN are the people who watch
00:57:40
◼
►
ESPN but that busts up the monopoly and you end up paying everybody would end up paying a lot less
00:57:47
◼
►
Well, but anyone who wanted ESPN would have to pay more 20 bucks a month, right?
00:57:54
◼
►
exactly exactly if you know
00:57:57
◼
►
If only a quarter of the people are watching ESPN and you they still have to make the same amount of money
00:58:02
◼
►
Although Peter Kafka wrote this story a couple days ago, or maybe yesterday about what would happen this circumstance
00:58:08
◼
►
Which is basically ESPN would go to the the sports leagues and say alright
00:58:12
◼
►
Well can't pay you a billion dollars anymore for for your games anymore
00:58:16
◼
►
So good luck, you know, good luck with that, right?
00:58:19
◼
►
So they would recoup some of their expenses somehow
00:58:21
◼
►
But it would still it costs a lot more per channel and a lot of the channels we would have
00:58:25
◼
►
Let's just go away which I think is fine. Actually, you know what it's good for them. That's disruption, right?
00:58:31
◼
►
But there's an awful lot of entrenched business interests that are all based on the idea that
00:58:38
◼
►
every household is paying $70, $80, $90, $100, $120 a month for cable and that there's
00:58:45
◼
►
this big mountain of money and that they're not watching it, right? So when Fox pays $4
00:58:50
◼
►
billion a year to broadcast Sunday NFC games, it's not because everybody watches NFC games,
00:58:57
◼
►
but everybody's paying for it.
00:58:59
◼
►
Right. Let me do the second sponsor and then we'll wrap up the show. But our second sponsor
00:59:08
◼
►
is great. They're the same as last week. It's Transporter. Did you listen to the show last
00:59:13
◼
►
week? Transporter is a hardware product you buy and it's file storage. You put it on.
00:59:19
◼
►
You connect it to your home network and then it gives you – it's effectively – and
00:59:25
◼
►
And this is their language, not mine. It's effectively your own private Dropbox. So you
00:59:29
◼
►
hook up the transporter. You can get it with a hard drive or you can buy one without it
00:59:34
◼
►
and supply your own 2.5-inch drive. Put it on your network. You sign up with transporter
00:59:40
◼
►
people with an account, and all the account does, the cloud part, all it does is poke
00:59:46
◼
►
a hole through your firewall at home so that you can access this thing from everywhere.
00:59:51
◼
►
stuff doesn't get stored on their servers. It gets stored on the device you bought and
00:59:57
◼
►
own and control. And it's peer-to-peer. So you can have two of them and they'll mirror
01:00:02
◼
►
each other. And you can have one of them upstairs, one of them downstairs. You can have one in
01:00:05
◼
►
your house, one at your office. You can have one at your house, one at your folks' house
01:00:10
◼
►
so that you have a backup so that the whole thing is mirrored between the two. And it
01:00:15
◼
►
all just goes peer-to-peer. And you can share files and folders with other people, just
01:00:22
◼
►
like with Dropbox. You can say, "Here's a shared folder for me and Dan, and only me
01:00:27
◼
►
and you can see it, but it's stored on my file transporter." And if you have a file
01:00:33
◼
►
transporter, it would be mirrored on yours as well, so it would be faster because it
01:00:37
◼
►
would be right there on your local network. It's a really clever idea. The big emphasis
01:00:41
◼
►
Why would you use this? Well, the big thing is privacy, right? Because you control the
01:00:45
◼
►
hardware. You know that the only place where your stuff is stored is on this device that
01:00:50
◼
►
you have in your hands, you can see, you can hold, and you can control. Like I said, you
01:00:56
◼
►
can buy one without a drive, supply your own 2.5-inch drive, 199. Or even easier, you could
01:01:02
◼
►
just buy a one-terabyte model, 299, or a two-terabyte model, 399. That's the only cost involved.
01:01:09
◼
►
They're sort of like Apple. They just want to sell you hardware. $199, $299, $399 for
01:01:16
◼
►
zero, one, or two terabytes. And that's the only thing you pay. Your account is free.
01:01:21
◼
►
And that's all there is to it. It's really, really great. Very great idea. And it's
01:01:28
◼
►
from the people who originally made the Drobo. This is the engineering and design team that
01:01:32
◼
►
made the Drobo. And so what that did for personal file storage, now they're doing for distributed
01:01:37
◼
►
cloud file storage. I encourage you, go find out more at filetransporter.com/talk. That's
01:01:46
◼
►
so they'll know you came from the show. Filetransporter.com/talk and find out more. And listeners of the show,
01:01:53
◼
►
you can save 10% on your purchase by using the discount code TALK, all lowercase, T-A-L-K,
01:02:01
◼
►
and save 10% on those prices I just told you about at filetransporter.com/talk.
01:02:04
◼
►
I actually did hear last week's show and I looked at this and I'm in the market for something
01:02:11
◼
►
like this right now.
01:02:14
◼
►
It sounds interesting to me the biggest thing like there's a couple options.
01:02:18
◼
►
There would be something like this and then there would be uploading everything to some
01:02:21
◼
►
sort of cloud storage.
01:02:24
◼
►
But one of the things holding me back from the cloud storage is that it would take me
01:02:28
◼
►
probably a month or two months just to upload everything.
01:02:31
◼
►
I have over a terabyte of stuff on my computer.
01:02:34
◼
►
I don't even know if Time Warner would let me upload all that somewhere.
01:02:37
◼
►
Uh, I tried, you know, I looked at signing up for a photo sharing, like a photo
01:02:42
◼
►
library site the other day, and I realized that I have 400 gigabytes of pictures.
01:02:47
◼
►
You know, like how do, how do you even upload that somewhere?
01:02:50
◼
►
So, so like this is where it's local and you can kind of pick and choose on demand.
01:02:55
◼
►
Oh, I need this, this folder.
01:02:56
◼
►
Uh, and so the big file transfer would only go on your local network.
01:03:00
◼
►
It's right there, just in your house.
01:03:02
◼
►
never goes anywhere outside, just from your computer to the file transporter. And then
01:03:05
◼
►
you can access it from anywhere. And they have—I didn't even mention they have iPhone
01:03:08
◼
►
and iPad apps. So you can just access the thing from anywhere if you wanted to get it,
01:03:12
◼
►
your 400 gigabyte selection of files or photos or something like that.
01:03:16
◼
►
Right, yeah, which I only ever need one or two at a time. So I'm going to check this
01:03:22
◼
►
All right. One last thing before we end the show. Here's the last thing I want to talk
01:03:25
◼
►
about is I saw a tweet from you yesterday. I forget who you were tweeting at here. Was
01:03:29
◼
►
Was it Patton Oswald or P. Oswald? I don't know who the hell that is, but you're so—
01:03:32
◼
►
Oh, it's my buddy in Tokyo, Paul Oswald.
01:03:36
◼
►
You said that your phone got—your iPhone, I presume, got terrible battery life in Japan,
01:03:43
◼
►
and you think it's because you were roaming on 3G as opposed to getting LTE. And I really
01:03:48
◼
►
struck a chord. Yeah, I'll tell you what. When I was in Dublin for the OOL conference
01:03:52
◼
►
last month or two—I guess it was last month—my iPhone had the worst battery life. And I did
01:03:58
◼
►
the thing where I got a because I have a Verizon iPhone I can just put a local sim card in I just
01:04:03
◼
►
paid like 20 bucks and got a local sim card with you know a couple hundred megabytes of data so I
01:04:08
◼
►
didn't have to pay any money it was or I paid 20 bucks but I didn't have to pay any roaming but my
01:04:13
◼
►
battery life in Dublin was shit I mean by the end of the day I was just out I mean I was you know
01:04:19
◼
►
looking around for power chargers and stuff and I think it's because I was on 3g all the time yeah
01:04:23
◼
►
Yeah, I've had this problem.
01:04:25
◼
►
Since I had the iPhone 5, I've been abroad three times, I think.
01:04:32
◼
►
When I was in Japan hanging out with my friend last December, it was terrible.
01:04:39
◼
►
My iPhone 5 in New York, when I go to bed, I'm rarely below 30%, usually even 50%.
01:04:50
◼
►
It's not because it's plugged in all day.
01:04:52
◼
►
It's not plugged in all day.
01:04:53
◼
►
It's just very efficient.
01:04:55
◼
►
I have a very strong Verizon signal everywhere I go.
01:04:59
◼
►
My battery is not even on the top 10 complaints about the iPhone 5.
01:05:05
◼
►
But when I was in Japan, which it's funny, how long were we made fun of in the US for
01:05:13
◼
►
having horrible wireless?
01:05:15
◼
►
And now you go to places like Asia and Europe where forever they were making fun of us.
01:05:20
◼
►
Then you go there and you're like, "This isn't actually that good.
01:05:22
◼
►
What are you guys talking about?
01:05:25
◼
►
But yeah, when I was there, I was the guy begging a random hotel to let me charge my
01:05:31
◼
►
phone in their lamp cord in their lobby because my phone was dead and I couldn't get in touch
01:05:39
◼
►
with my friends.
01:05:42
◼
►
And when we were in Europe too, I had the same problem in France.
01:05:45
◼
►
It was funny, it was on one carrier and then the second time I went back and I had a different
01:05:50
◼
►
SIM card from a different French carrier, the battery life was better.
01:05:54
◼
►
So I wonder, this is me making stuff up now, I wonder if there's a specific, I guess in
01:06:01
◼
►
France it wouldn't make sense because everything's kind of on the same frequency levels there,
01:06:05
◼
►
but when I was in Japan, I was roaming on two different carriers.
01:06:10
◼
►
One was SoftBank, which is GSM based, and the other was CDMA based.
01:06:17
◼
►
And the CDMA was the worst.
01:06:18
◼
►
The battery would just die so quickly,
01:06:21
◼
►
whereas the GSM one was a little better.
01:06:23
◼
►
But even still, nothing like I get at home.
01:06:27
◼
►
I would have to charge it at least twice a day fully.
01:06:32
◼
►
And at that point, I didn't have one of the new Mophies.
01:06:36
◼
►
- Yeah, I had the-- - No, I'm all good, but.
01:06:40
◼
►
- I had the, I still don't have the case Mophie
01:06:43
◼
►
for the iPhone 5.
01:06:44
◼
►
I just have the standalone--
01:06:46
◼
►
- Yes. - I don't know what they call
01:06:47
◼
►
the thing, but it's a little brick that you can plug in.
01:06:51
◼
►
- I'm done buying case Mophies.
01:06:54
◼
►
- I think I am too.
01:06:55
◼
►
- This would have been my third one.
01:06:56
◼
►
And you know, how many times have I used them?
01:07:01
◼
►
- Right, and I hate putting it,
01:07:02
◼
►
I hate putting my phone in stupid thing anyway.
01:07:04
◼
►
So even when I did use the case,
01:07:06
◼
►
I'd carry it in my other pocket,
01:07:07
◼
►
and then I'd only put it on when I need it.
01:07:09
◼
►
But then it takes up as much space in my pocket
01:07:11
◼
►
as the brick thing does.
01:07:12
◼
►
The only hassle with the brick thing
01:07:13
◼
►
is that you have to have a cable.
01:07:16
◼
►
that it just had like a little fold out lightning plug, you know, that you could just fold out
01:07:24
◼
►
and snap it into your iPhone. But that it's like they don't want to pay Apple for the
01:07:27
◼
►
lightning thing, I guess. So here's another post that I never did, which was I even did
01:07:34
◼
►
a whole photo shoot and everything. What I want is a lightning to USB stick the size
01:07:41
◼
►
of the OS X install rescue disk.
01:07:46
◼
►
- Yeah, like a key.
01:07:49
◼
►
- Yeah. - As flat as a key.
01:07:50
◼
►
- As flat as a key that you put in your wallet.
01:07:52
◼
►
And all it is is it's the USB sensors on one side
01:07:56
◼
►
and the lightning bolt, what is it, lightning?
01:07:59
◼
►
The thunderbolt, lightning, I don't know.
01:08:00
◼
►
- Lightning. - Lightning connectors
01:08:02
◼
►
on the other and you can just pass power through it.
01:08:03
◼
►
So if you were, you could even just go to a cash register
01:08:06
◼
►
at some store and stick your phone in there
01:08:07
◼
►
for a few minutes and charge up for something like that.
01:08:10
◼
►
- Yeah, and I would think you would make it
01:08:11
◼
►
out of something that's pretty stiff, but not super stiff,
01:08:14
◼
►
so it would bend a little bit, like a slightly rubberiness,
01:08:17
◼
►
so that if your phone, you plug it in from a MacBook
01:08:22
◼
►
to a phone, you could put the phone on the table.
01:08:24
◼
►
It wouldn't be just sticking up in the air,
01:08:26
◼
►
and you could snap it off, just enough give.
01:08:29
◼
►
That'd be a great, great product.
01:08:31
◼
►
I would buy that in a second.
01:08:33
◼
►
- Someone Kickstarter that, please.
01:08:35
◼
►
I'm in for that, but I think that'd be really cool.
01:08:37
◼
►
And I tied together.
01:08:39
◼
►
I did all the stupid stuff.
01:08:43
◼
►
If I had only posted half the stuff that I come up with--
01:08:46
◼
►
Half my memory at OOL was me and Michael Lopp,
01:08:50
◼
►
who both had the Mophie bricks, either letting other people
01:08:54
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borrow them or fishing them out so that we could use them
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to recharge our phones because the phones were dying so quick.
01:08:59
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So I imagine we're now going to hear
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from 75 electrical engineers about why exactly this--
01:09:06
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either we're full of it and we're just using our phones
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more because we're not at home or something like that. But I really do think that there's
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something there that maybe the 3G network is less efficient or it's polling for a signal
01:09:19
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harder or something like that that's making the battery life worse.
01:09:23
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Well, and the other thing, too—and we could have done some research before the show, but
01:09:27
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instead, why not let our smart readers just tell us how stupid we are? Here's my other
01:09:30
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theory—and I could be all wet on this, maybe I'm just pulling it right out of my ass—is
01:09:34
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maybe because we have Verizon iPhones, the way the antennas are tuned, when you are on
01:09:38
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GSM through a, you know, a SIM, maybe it's not wired, you know, it's not optimized for that.
01:09:46
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Interesting.
01:09:48
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And maybe that's why we get worse battery life. But I remember, and it's not, I remember thinking,
01:09:53
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maybe I am using it more than I am, but I remember even the day that I spoke at all, and I spent like
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two hours before I spoke rehearsing, and then I spoke for an hour, and then immediately it went to
01:10:06
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Dinner in the venue
01:10:08
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So I that was like a four-hour period where I was not on the phone at all because I'd spent two hours
01:10:13
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Rehearsing and going over my notes and then an hour talking and then like at least an hour at dinner
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Before I even like really even took out my phone and did anything with it
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And I remember noting that the battery had gone down significantly in the time. I hadn't even taken it out of my pocket. I don't think
01:10:29
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Yeah, I know. I think I think we're onto something. I don't know what it is. But
01:10:34
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Well anybody anybody out there who knows what's going on? Let me know and I'll
01:10:37
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Do what is Syracuse to call it a F you F you I'll do an F you next week
01:10:44
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All right, I can fix this. Please fix it. Yeah, Dan Fromer do out where people should go and
01:10:49
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Check out the city notes. What's going on with city notes before I let you go. Yes city notes is my travel guide startup
01:10:56
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City notes dot IO is our website. We have a freshly updated guide to New York City
01:11:03
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If you're traveling to New York this summer and want to know only the best places to hang
01:11:08
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out, restaurants, cafes, don't waste your time on Yelp or some garbage like that, check
01:11:17
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out City Notes.
01:11:18
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We're going to be releasing new guides over the next several weeks to places like Paris
01:11:23
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and a separate one for Brooklyn and hopefully Tokyo, Chicago, and LA.
01:11:31
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It's kind of my full-time job now.
01:11:32
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I'm pretty much winding down my time on Splat F
01:11:36
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at the moment and really pushing hard on this.
01:11:38
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So check it out at citynotes.io
01:11:42
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or follow us on Twitter, it's citynotestravel
01:11:46
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'cause someone is squatting on citynotes.
01:11:48
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- I hate that. - Yeah.
01:11:50
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- All right, well that's great.
01:11:51
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Everybody should check it out.
01:11:52
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We've talked about it before a couple months ago,
01:11:53
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but it's really worth your time.
01:11:54
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It's a great, really, really great stuff.
01:11:57
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- Thank you. - Dan Fromer, thank you.