#97: Sales and Power Songs.
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Hello and welcome to Developing Perspective.
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Developing Perspective is a podcast discussing news of note in iOS development, Apple, and
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I'm your host, David Smith.
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I'm an independent iOS and Mac developer based in Herne, Virginia.
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This is show number 97, and today is Tuesday, November 27th.
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Developing Perspective is never longer than 15 minutes, so let's get started.
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All right, so this is kind of a follow-on to this last weekend, which here in the US
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was Thanksgiving and the traditional start
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of the holiday shopping season.
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And along that, there's this thing we call Black Friday
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and Cyber Monday, which are both terrible names,
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but just generally refer to this practice and process
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whereby people who sell things, put them on sale
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the Friday after Thanksgiving
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and the Monday after Thanksgiving
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to jumpstart sales and get ready for the holidays.
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And then you think a little bit about hub sales.
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I put my apps on sale for Thanksgiving,
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checked the weather, and my recipe book were both on sale.
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And I kind of wanted to talk a little bit about sales,
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how they work, the mechanics of that,
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as well as just kind of like why you should do them,
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why you shouldn't do them, how often you should do them,
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those kinds of things.
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So basically, the mechanics of putting an app on sale
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are fairly straightforward.
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iTunes Connect has made this a lot simpler in recent years.
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Basically, in the rights and pricing area of iTunes Connect,
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you just specify a schedule for pricing for your app.
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And you can do this for apps as well as for in-app purchases.
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So if you want to put an in-app purchase on sale,
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you can also do that.
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Just make sure that your app is smart enough
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to always be refreshing the bundle price before you
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display it to the user, which I think
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you sort of have to do anyway, but I've definitely
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run into that trap before.
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But basically, you can set a schedule.
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And this can basically be as arbitrarily complicated
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as you want.
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But it can only be as granular as a day.
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And essentially, you can set the price to change at midnight
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on the day that you set it to.
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So if you wanted it to go on sale on Saturday morning,
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essentially, you would set the date to be Saturday and at 12
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And I think it's in the local time zone,
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though I'm not 100% sure on that.
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The price will just change.
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And users buying the app at that point
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will just see a different price in the store,
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will see a different price in your app for an in-app purchase,
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and will take effect.
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You can set an end date or not.
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And when the end date arrives, essentially
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at midnight on the day before you set at the end,
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it will appear and that'll be it.
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Sort of the new price will change.
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And so when I wanted to go in and put my app on sale,
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I just set--
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for me, I was dropping the price at $0.99 for two days.
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So basically I said from now until--
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in this case, it was the Saturday--
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the price should be $0.99.
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And I added that, and then it just said from now
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till Saturday, price will be 99 cents.
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After that, it goes back to its old price, which worked great.
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It's really nice that they automate that.
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The only thing that's tricky is, of course,
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if you're going to do any kind of update in the app's
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description, which you probably will, just indicate,
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hey, the app's on sale, or this is a limited-item offer,
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get it for now before the price goes up.
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You can do all those kinds of things.
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Make sure you go in and undo them as soon as you can
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after the sale's off.
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Just you're not sending the wrong messages to your users.
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But as for the mechanics, that's really it.
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And like I said, it's pretty straightforward,
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nicely automated for you.
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One thing to be very careful about heading into the
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Christmas season is typically over Christmas, iTunes Connect
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is down, and I believe this year is the same.
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I think it may even be down for a longer window this year.
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Something like the 21st to 27th sticks in my head, so I'm
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not sure about that.
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But basically, you want to be very careful about doing
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scheduling price changes during the outage window.
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That's for two reasons.
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One, sometimes they just won't apply.
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And there's, you know, often their iTunes Connect
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documentation will tell you this, that during an outage,
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you know, any changes you make
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may or may not actually happen.
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And if they don't happen, that's not great.
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If you're, you know, you're lowering your price,
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expecting it to jump back,
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say like you lowered your price,
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trying to boost your rank going into Christmas day.
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This point was highly possible.
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There will continue to be that price on Christmas day,
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which may not have been what you wanted.
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Second, any time you make a change in something
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in iTunes Connect, there's some chance
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that something could go funny.
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Exactly what that is will vary a lot,
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but you just never know.
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Something could just go funny.
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And I've had this before.
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Like, one of my apps was just sort
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of unavailable for purchase for a day,
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because somehow iTunes Connect got stuck in a weird state.
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That kind of stuff happens, and so I'd always
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be careful about doing it before what is traditionally
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the biggest sales day of the year, which is Christmas Day.
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So just be very careful about changing prices
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too much right around Christmas, I'd probably recommend
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just doing anything you want to do, get it set up,
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and then just kind of lock it in for the Christmas ride.
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So just something to keep in mind.
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Then I was going to kind of think about
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how effective are sales?
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Do you actually end up making money?
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Is it a really useful marketing tool?
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I'd say maybe.
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Generally speaking, I found sales to be--
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Typically I don't lose money on sales, but I rarely make a lot more money.
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When you do a sale, you're kind of having a couple of different goals.
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Really, there's probably three.
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You're trying to boost your rank and attract more users that way.
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You're trying to get exposure from the variety of services and websites
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and things that talk about app pricing that you'll hopefully be flagged as like,
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"Oh, on sale today," and you get a little bit of publicity and exposure that way.
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And you're hopefully also trying to encourage those users
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who are very price sensitive to download your app
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if they wouldn't get downloaded otherwise.
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If they're just in their minds,
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like I only buy 99 cent apps,
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and there's nothing you can do,
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no you can't make your app,
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there's no amount of awesome that you can build
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into your app that will make it sell to them,
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you're just trying to attract that user
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and sort of integrate the curve for them
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and be like, you're going to get that little bit of,
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that segment of the market you're going to be able
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to monetize.
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And to some degree they work,
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I mean, I've put apps on sale and sometimes I've lost money.
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Sometimes I've just broken even, which is sort of good.
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But like this last one, I had two apps on sale. My recipe book and Check the Weather.
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My recipe book did much better in revenue, which is great.
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The sales seemed to work and kind of coincided well with, I guess, Thanksgiving and the cooking going on.
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So that was great. Check the Weather, on the other hand, didn't really do
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much better at all. I basically broke even, maybe slightly lower in sales,
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which isn't necessarily a bad thing.
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I mean, from a revenue perspective,
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I'd rather in some ways have more users
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because hopefully they're going to like it
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and share it with their friends and things,
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but it's definitely another thing
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you're always going to make money on.
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And I think especially the effect of a sale
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wears off dramatically after a day or two.
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It's not the kind of thing that you put on sale for a week.
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You're going to get a better impact
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than if you put on sale for a day or two.
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For me, I just put it on sale, I think,
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for basically two days.
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it was basically Thanksgiving and Black Friday.
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And I think that after, you know, sort of,
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it seemed as though that was, you know,
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my rank in other changes that were happening on late Friday
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were, seemed to have basically settled out.
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And so it wasn't the kind of thing
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that I was continuing to see an advantage,
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and so I may as well raise my price
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and make a little bit more money on the revenue side.
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And that's really speaks to a little bit
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of the frequency question,
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how often should you put your apps on sale?
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Traditionally I would say you don't want to do it too often.
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it's always tricky if you create this expectation with your users
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that they should be waiting for the app to go on sale before they buy it,
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because it's entirely possible, or if not likely, that they'll forget about it,
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that something else will catch their interest and they'll use that instead,
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or just that if you've gotten someone's attention to be thinking about your app,
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you want them to buy it.
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You want as few reservations you could possibly have in their mind
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as to why this would not be an awesome time
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for them to give you a couple bucks.
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And so you just want to be very careful about,
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if they go to App Shopper or one of those kinds of sites,
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and I'm not sure how many people do this kind of shopping,
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but I'm sure there are a fair few,
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go to a site like App Shopper
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that shows you the price history,
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and if it looks like every couple weeks
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it's bumping down, bumping up,
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jumping down, bumping up,
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you're probably going to be,
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they're probably going to wait for it to bump down again.
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And so for me, I typically,
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I'd say I put my apps on sale.
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It's maybe kind of like a semi-annually,
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maybe every six months, once a year, something like that.
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It depends on the app, it depends on if there's
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a good situation or a reason for it to be on sale.
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But typically I try to do it no more frequently than that.
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There's a period of time I even were,
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I used to, there was a time when you could,
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I found a little pattern where if I dropped the sale price
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on Saturday, it would boost my rank,
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and then I would raise my price again on Sunday
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and it would boost my revenue
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'cause Sundays were my heaviest volume day
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and so being slightly higher ranked would be beneficial.
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And I tried that for a little while and it sort of worked.
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Like I was squeezing out an extra like five or 10%.
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This was a couple years ago.
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I'm not sure if the app store would respond
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in the same way as it did then,
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but what I found with that,
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being frequently changing the price
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is that I got a lot of people who were really upset
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when on Sunday they bought the app
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and it was more expensive
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and they kind of felt cheated because I was constantly
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bumping the price lower and higher, lower and higher.
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And if they missed a window, it kind of felt annoying
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And that was, as soon as I sort of started getting
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that feedback, I stopped playing that game.
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It just wasn't worth kind of this extra 5%
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that I was squeezing out to have all these people
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who were really annoyed at the price changes.
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And they're like, "What's going on?
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"My friend bought it for, got it for 99 cents,
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"I got it for $2.
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"He got it for 99 cents, I got it for $2.
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"What's going on?"
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And so I just kind of stopped that game
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and kind of moved on.
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But that's sort of how you do it and the mechanics of it.
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Like I said, sales are great to have a short-term goal
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if you're trying to target something specific.
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Otherwise, there's not really that much point to it.
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I think generally, you raise your price,
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it'll probably make a little bit more money.
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Unless you're going after ranks, if you're going after--
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it's like when I launch Check the Weather,
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I dropped the price of $1 because I
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thought it would make a little bit more money there.
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And it did, I think, in terms of being
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able to have that extra rank support when you really are ranking aggressively.
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But otherwise, it only has limited effect.
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All right, so that's the main topic for today.
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I'm going to talk a little bit for the last part of this, just about, this is kind of
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more of the personal section or whatever.
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I'm just going to talk about something that I've been struggling with recently in the
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hopes that other, you know, sort of it's helpful to hear that someone else is struggling with
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it if you are yourself.
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And it's this constant, it's sort of the problem of focus.
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It's something that I've struggled with a lot over the years.
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I've written articles about it.
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But it's just something that is so difficult, I find,
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as an independent, where your time is your own.
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There's no one telling you you have to do anything
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by a particular time.
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And that makes it incredibly difficult
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when you are trying to get things done.
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That you have lots of different sort of,
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like lots of different fingers and lots of different pies.
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And you can always kind of be moving between things.
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It's hard to know what's the highest priority,
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what you should be working on.
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And it's really discouraging and often even depressing
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when you kind of go through a day
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and you're just kind of like, man, I got nothing done today.
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I did lots of tiny things that don't really add up
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to hardly anything being done.
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And there's no accountability for that
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because you're just independent.
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Like, what are you going to do?
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And I guess the encouraging thing that I'd say is,
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what I find is you just have to kind of work your way
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Whenever I had to hit these spells,
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and I had a couple last week where I just couldn't
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get anything done, you just kind of have to work out
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what are the tricks that can try and jump start you
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into the zone or jump start you into a productive place.
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And just focus on those.
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There's not a lot of, I wouldn't say there's necessarily
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a lot of, I don't even know, these productivity hacks.
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It's not like you need to reorganize your to-do list.
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Your to-do list needs to be better.
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You need a bolder bolder, redder red,
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to steal Merlin Mann's phrase.
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It's not that you need to organize
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what you need to do better.
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You just need to get yourself in a chair
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with fewer distractions, focus on your task, and do it.
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And for me, this is how I kind of do that.
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Like when I hit this, I think it was last Thursday,
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I just couldn't get things done.
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And I was like, okay, I need to focus.
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So for me, what I do is I have sort of like,
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it's almost like I have an emergency stash of music.
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And they're songs that I don't go to very often
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because they're a little intense,
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but they really help kind of focus
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and amp me up and get me going.
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And for me, it's a band called Dragon Force,
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which if you're not familiar with them,
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they're this kind of strange,
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I don't even know how to describe them.
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It's like speed power metal, maybe.
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I'm not a big sort of power metal fan in general.
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This one band, they have tremendous tempo,
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they play at tremendous speed,
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and for me, it's almost like audio caffeine.
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I put Dragon Force on,
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like my pulse quickens, and my fingers go a little faster,
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and it's like I just took a triple shot espresso,
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followed by a Red Bull.
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Like I am on, you know, sort of on for it
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when I'm listening to this music,
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and it kind of gets me pumped, gets me jazzed,
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and I just sit down, the Dragon Force on,
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and just sort of grind it out.
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And often that is painful, that is sort of hard to do.
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I don't really want to do it,
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but it's just something that you just kind of
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force yourself to do.
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And if you put around yourself
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a couple of those types of things,
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like you just go to, it's almost like you have
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the power song if you ever did that
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when you're going running.
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Like you put it on, you're like, yeah, I'm going to do it.
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And like you save that for the, you know,
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so that it's not all the time,
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you don't want to waste, you sort of waste it too often,
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but for me, you just kind of have to find that environment.
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And it just, everyone's different.
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I know if some people were like, they can't get focused,
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they go somewhere, they have a particular place,
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whether it's a coffee shop or a park,
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or it's a certain kind of place in their house,
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and it's just trying to get into that place
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where it's like, okay, this is my productive place,
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I can't slack off here, I'm in the mode,
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and you just force yourself to do it.
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And it is painful and hard, but often it works.
00:14:17
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So, just kind of sort of something I wanted to mention
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because I often struggle with it,
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and maybe that's helpful to someone else.
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And if you ever find yourself needing a little audio caffeine,
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check out Dragon Force.
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They're pretty awesome.
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I'll probably have a link in the show notes
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if you want to find out more easily.
00:14:31
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But otherwise, that's it for today's show.
00:14:33
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As always, if you have questions, comments, concerns,
00:14:35
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I'm on Twitter @_davidsmith.
00:14:37
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I'm on AppNet @davidsmith.
00:14:40
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The podcast feed for the show,
00:14:42
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as you can find on the website, developingperspective.com,
00:14:45
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or on Twitter @devperspective.
00:14:48
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Otherwise, I guess have a good week.
00:14:49
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I'll talk to you on Thursday,
00:14:50
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And happy coding.