382: Hey Car, Stop


00:00:00   [Ding!]

00:00:00   [music]

00:00:08   From Relay FM, this is Upgrade, episode 382, and today's show is brought to you by ZocDoc,

00:00:16   Membrful, and DoorDash.

00:00:18   My name is Myke Curley and I am joined by Jason Sonnell.

00:00:20   Hi, Jason.

00:00:21   Hi, Myke.

00:00:22   How are you?

00:00:23   I'm good, my friend.

00:00:24   I've got a lot of stuff to talk about today.

00:00:26   Oh, packed show today.

00:00:27   Packed show.

00:00:28   Recording from an undisclosed location. So please don't write in and wonder why I sound different. It's because I'm in a different place. That's all I

00:00:35   Have a hashtag snail talk question comes from Chris Chris wants to know what is your screensaver?

00:00:41   my screensaver is

00:00:45   Called Ariel and it is literally the aerial screensaver from the Apple TV

00:00:50   put on the Mac and we talked about this a while ago and I acted like it was

00:00:57   The bill or more, you know, and then people pointed out that you can't actually get that on the Mac

00:01:02   and so you have to go to aerial screensaver dot github.io and

00:01:05   there's a github project and it's a screen saver module for the Mac and then it loads all of the aerial

00:01:12   Imagery imagery that's on the Apple TV, you know, this is different the last time that we did speak about this

00:01:18   It was all just like just took to a github page and it was it but now they at least have like a download thing

00:01:25   Well, it's a GitHub hosted page, but it's like the project page and it's all pretty

00:01:32   and stuff now.

00:01:33   So it looks more like a normal piece of software and not just a GitHub project.

00:01:39   But yeah, that's what it is.

00:01:42   It's just taken that imagery and I don't really understand why it's not available on the Mac

00:01:47   via an Apple thing.

00:01:49   I did that ages ago and I'm probably still using an ancient version of it, but that's

00:01:54   what I have on my iMac.

00:01:55   So if I, it doesn't stay on for very long, but if I wander away from my iMac for a while

00:01:59   and then come back, there'll usually be some sort of a flyover happening.

00:02:03   Where does it get the videos from?

00:02:06   Apple, there is a, you can download these videos, there's a known URL that is the, I

00:02:13   believe there's like a JSON file or something that shows you, it's the stuff the Apple TV

00:02:18   downloads.

00:02:19   Because they do pull them down from the web, right?

00:02:21   So they are existing on the internet somewhere.

00:02:23   It's just weird to me that Apple didn't lock that away, you know?

00:02:27   But hey ho, it's great that they didn't.

00:02:29   - Yeah, no, it's a known URL, so they just load that

00:02:32   and it gives them a list of what's available

00:02:33   and then they pull from there.

00:02:35   - Think I'm gonna put this on my MacBook Pro, I think.

00:02:38   On my iMac, I use the Hello screensaver

00:02:43   in the matching color of my iMac.

00:02:45   I don't know if that one is available on non M1 iMacs.

00:02:51   I don't know.

00:02:52   It's the one that draws the word "hello"?

00:02:55   I think it's in Monterey.

00:02:57   Okay.

00:02:58   I think before Monterey it wasn't available.

00:03:01   I think that's right.

00:03:02   It's probably available now.

00:03:03   But at least on mine, it's in yellow.

00:03:05   This is the default one that it shipped with.

00:03:08   So I just like it.

00:03:10   I think it's fun.

00:03:11   And it reminds me of how much I love

00:03:13   my little yellow computer.

00:03:15   Thank you to Chris for that Seltor question.

00:03:17   If you would like to send in a question

00:03:19   for us to open an episode of Upgrade,

00:03:22   we will answer it. Just send out a tweet with the hashtag #snowtalk or use question mark

00:03:25   snow talk in the relay FM members discord. I have a couple of follow up things that we

00:03:30   can go through Jason. The first is that Qualcomm have divulged to their investors on an investor

00:03:36   call that they expect 80% of their modem chip supply to Apple to fall away in 2023. So that

00:03:44   will only be what they have now, what they're currently supplying. They're expecting to

00:03:48   just be supplying 20% of that in 2023 and onwards.

00:03:53   So I think it's clear that we can assume from this,

00:03:56   as you wrote about in "Six Colors,"

00:03:58   that we can expect that this is the time

00:04:00   when Apple will be making their own modems,

00:04:02   which was something that was expected as a refresher.

00:04:06   You may remember Apple were in court with Qualcomm

00:04:08   over a payment dispute for patents and stuff,

00:04:12   when they, at that time, in one fail swoop,

00:04:15   bought Intel's business, like their modem business,

00:04:19   and settled with Qualcomm.

00:04:21   And part of that settlement is that they would maintain

00:04:23   a relationship in the meantime,

00:04:25   probably whatever price Qualcomm wanted them to pay

00:04:27   but Apple didn't want to pay, and it will come to an end,

00:04:31   and it seems like it's gonna be coming to an end in 2023.

00:04:34   - And they have some agreement in there

00:04:35   about what patents or patent payments are owed and all that,

00:04:39   because just because Apple's not going to be,

00:04:41   in the end, a customer of Qualcomm directly,

00:04:44   they're probably going to still pay them for whatever patent licensing, although Apple's

00:04:50   got some patents too that were part of the Intel thing.

00:04:52   Like it's, I don't recall exactly the details and I'm not sure how much of that is public,

00:04:57   but I would imagine that there will be some amount of payments that Apple's still going

00:05:03   to have to make to Qualcomm because Qualcomm has these patents.

00:05:06   But in terms of buying the silicon, buying the radios from Qualcomm, I just enjoy that

00:05:15   this story came out in a Qualcomm event because Qualcomm doesn't care.

00:05:21   That was the thing that made me laugh about this story.

00:05:23   This story is not unexpected at all, but Qualcomm saying, "Oh yeah, Apple's..."

00:05:28   And they're telling people, they're warning about losing a customer, a big customer, saying,

00:05:31   yeah by fall of 23, 80 percent of their modem chip business or 20 percent of their modem

00:05:41   chip business will be Apple and the rest will be gone and the whole idea there is they don't

00:05:46   care to an Apple partner that wants to keep Apple's business is going to keep quiet, right?

00:05:54   That's the rule.

00:05:55   You know this.

00:05:57   is the rule of Apple is don't cross me. Secrecy is the word of the day. Well, Qualcomm doesn't

00:06:05   care. Qualcomm doesn't care. So Qualcomm is happy to go out and say, "Oh yeah, Apple's

00:06:10   going to be using their own chips in the new iPhones really by 2023." And they say they'll

00:06:18   still have some. I imagine that is their estimate about how many they're going to be supplying

00:06:23   for older products that are not yet discontinued, a brand new legacy node.

00:06:29   So here's our time frame for Apple doing 5G.

00:06:32   We may see, or 5G using their own silicon, we may see it in products before this.

00:06:37   It's a little unclear too, they're talking about Qualcomm's fiscal year, so the question

00:06:40   of will it be next fall that they start this process or will it really not be until 23?

00:06:45   Will it premiere in maybe a laptop or maybe an iPad before it goes in the iPhone?

00:06:50   sort of up to Apple to decide how it wants to do it. Honestly, I can sort of see it make

00:06:57   sense that it might debut in a non-iPhone product just to tie it out.

00:07:01   I really hope they don't debut their first ever modem chip in their iPhone.

00:07:08   In an iPhone? In a big high-volume iPhone?

00:07:10   This is something that's new for Apple, right? Like it will be new. They might have done

00:07:14   a bunch of testing but it is gonna be new and this like the modem that is a

00:07:19   cannot be an error there is no room for error in the modem of an iPhone right

00:07:25   remember when there was the there were Intel and Qualcomm chips and one of them

00:07:30   was like faster than the other one and every people were like trying to figure

00:07:32   out if they could shop for the iPhones that had the faster chips and

00:07:36   then all it's no good so yeah I would not I mean who knows Apple could do

00:07:43   whatever it wants but I wouldn't be shocked if it's in some lower volume product and literally

00:07:47   everything that's on iPhone is a lower volume product for Apple that it show up in an iPad

00:07:52   or something like that before beforehand. But Qualcomm is basically like yeah this is

00:07:56   going to happen and this is the only time you get kind of this long-range thing is when

00:08:00   a supplier who is not going to be a supplier anymore is happy to say yep Apple's taking

00:08:05   their business elsewhere or in this case taking their ball and going home with it because

00:08:11   going to build these things themselves or we assume maybe integrate them onto the chips,

00:08:17   although that's not necessarily the case.

00:08:20   So Apple's going to build them, it's going to happen, and Qualcomm says that by fall

00:08:24   of '23 it will be in full swing.

00:08:27   So that gives us some extra data about what Apple is doing building its own modems.

00:08:34   Thanks, Qualcomm.

00:08:35   Yeah, thanks a lot.

00:08:37   It's great to have someone who just doesn't care and Qualcomm, which is funny because

00:08:43   there's that interview with the CEO of Intel who it was almost the reverse of that where

00:08:51   Apple has gotten away from Intel and the CEO of Intel is like, "Well, we just got to work

00:08:56   to get their business back."

00:08:57   And like, "Really?

00:08:59   Yeah, our chips, if we make better chips, they'll come back to us."

00:09:03   It's like, "I don't think that's ever going to happen."

00:09:06   And then he sort of hedged and like, or, you know, maybe, you know, if we can make their

00:09:10   chips for them, right?

00:09:11   And it's like, oh, okay, well that is more possible as a scenario that if you catch up

00:09:17   to TSMC at fabrication that you could compete with them for Apple's business.

00:09:22   But it was just this really kind of cockeyed, optimistic, unrealistic kind of like, we're

00:09:27   going to compete for their business.

00:09:28   And Qualcomm's like, yeah, they're gone.

00:09:30   Bye.

00:09:31   I feel like that's surely something that they said to make a positive message to shareholders.

00:09:38   They know that surely there's nothing they can do.

00:09:42   I don't think Apple necessarily cares about having the fastest chips on the market.

00:09:47   They just so happen to have them.

00:09:50   It could become having lived through the PowerPC era, it can become a burden for your platform

00:09:56   but it would take a while and Apple would still have their control.

00:09:59   There's no sign of that really happening.

00:10:01   Qualcomm did make some, speaking of Qualcomm, make some statements about their, they've

00:10:05   got a next generation processor coming from the company that they bought that was founded

00:10:09   by people who used to work at Apple doing chip design and that that is targeted at a

00:10:14   PC level kind of performance thing.

00:10:16   Interesting, but like, let's, and they may be able to match or beat Apple or it may change

00:10:23   the game in some way.

00:10:24   But thus far Apple's already been more than a year ahead of Qualcomm's chips on smartphones

00:10:30   in terms of performance and we've seen where Apple's chips on the Mac are compared to Intel.

00:10:35   So right now Apple's just got a big lead and it may change but I think the Intel CEO first

00:10:44   off I think maybe learned his lesson when about that whole lifestyle company from Cupertino

00:10:50   joke that he made but also I think that he's sending a message that Intel is gonna try,

00:10:56   right? Like Intel is gonna keep working at it and they're gonna be able to compete with

00:11:02   Apple and even if Apple doesn't switch like we're gonna be competitive which I'm not sure

00:11:06   anybody believes right now but it take the long view you know give them they're gonna

00:11:11   try good for them and then more realistically Intel which famously wouldn't fab chips for

00:11:16   anybody else that weren't Intel's own chips. I think that is a major area of growth for

00:11:23   Intel and that Intel would love to be able to take chip manufacturing business away from

00:11:30   TSMC in terms of Apple. That's an area where Intel could really grow. Intel is talking

00:11:36   like a company that wants to do business with Apple in the future and Qualcomm is not.

00:11:41   South Korean lawmakers are unhappy with Apple's efforts to meet their ruling over third-party

00:11:47   payments.

00:11:59   Yeo Seung-Le, who is one of the lawmakers in South Korea, has a great quote from them.

00:12:04   "Frankly, we are not satisfied.

00:12:05   Apple's claims that it's already complying is nonsensical.

00:12:09   "Excessive fees take away developers' chances for innovation. Parliament is to be

00:12:13   closely informed as the government's draft detailed regulations to make sure there is

00:12:16   accountability." This is coming into effect pretty soon next year. And it is kind of hilarious,

00:12:23   really, when you look at what we were talking about with what Google did to comply. And

00:12:27   Apple has so far said, "They are already complying." And I don't understand. I don't

00:12:35   get it? I don't know what they're particularly hinging this on, but that's kind of where

00:12:40   they are and understandably South Korea's pretty peeved about it.

00:12:45   Yeah, it's like a weird game of chicken where it was like, "Alright, we passed a

00:12:50   new law, you gotta do it." We already did it.

00:12:52   They're gaslighting.

00:12:53   What?

00:12:54   Which is so strange as a thing to do. I don't really know what the plan is here, but this

00:13:00   is where they are right now.

00:13:02   Amazing. Well, I think our notes from last week can be replayed here. Basically, if Apple

00:13:10   is forced to comply with like alternative payment routes, we know what they're going

00:13:14   to do. They're going to do what Google did, which is they're going to charge a fee regardless

00:13:20   of whether you use their service or not for payment and it's not going to save anybody

00:13:23   any money and so nobody's going to do it. That's what's going to happen. So, they're

00:13:28   They're going to have to try something else.

00:13:30   Yeah.

00:13:31   Yeah, I think if they are forced to do alternative payment methods, I think that's absolutely

00:13:35   what they're going to do.

00:13:36   Because they could use the developer account as a proxy and charge people for their annual

00:13:45   developer thing, but I feel like the simplest thing to do is just say, "We've changed the

00:13:51   terms of service of your Apple developer agreement, and if you use an alternative payment mechanism

00:13:55   in a country where that is available, then you owe us this percentage as part of your

00:14:00   developer agreement.

00:14:01   Done.

00:14:02   Right?

00:14:03   And, uh, and that may know what that effect will be, which is everybody will look at the

00:14:09   cost of implementing an alternative payment mechanism and realize it's as expensive or

00:14:14   more expensive or only very slightly less expensive than using apples.

00:14:18   And most people will just give up and not do it.

00:14:21   And then there'll be another round of legislation that'll say you can't charge more than this

00:14:27   for your fee.

00:14:29   And that'll be argued and, you know, but that would be the next round.

00:14:33   And you have a orange HomePod mini.

00:14:37   I do.

00:14:38   I wrote about this on Six Colors last week.

00:14:39   It's been in my office for a little while.

00:14:43   Apple sent me an orange HomePod mini.

00:14:45   I mean, HomePod mini is not new.

00:14:46   They never sent me a HomePod mini to review, by the way.

00:14:49   But they sent me an orange HomePod Mini to look at the color, right?

00:14:54   Which is interesting.

00:14:55   I appreciate it because I had, I bought a HomePod Mini.

00:14:58   I have a space gray HomePod Mini.

00:15:00   And so I was able to do a HomePod Mini stereo pair for the first time.

00:15:05   I have two HomePods and in a stereo pair.

00:15:10   So I know about that.

00:15:12   But I hadn't done it with the HomePod Mini before.

00:15:14   And so I hadn't really been able to hear how it performs as a stereo pair.

00:15:18   And so that was fun.

00:15:21   It sounds pretty good.

00:15:22   I tried it out in place.

00:15:24   So I have a Sonos One pair that I used to replace my iPod HiFi, which was wired into

00:15:28   my iMac, because I wanted to get the iPod HiFi off the desk, and it gets a little more

00:15:34   stereo separation to have the speakers on opposite sides of my office instead of just

00:15:39   kind of off to the left of my iMac.

00:15:42   And the Sonos's sounded good, but I have had problems.

00:15:45   I've been bedeviled with airplay problems, where sometimes it loses the connection, sometimes

00:15:54   it can't see the speakers briefly, sometimes when you press play, one starts playing and

00:16:00   then the other one catches up after a second or two, so every song starts off in the left

00:16:06   and then becomes stereo.

00:16:08   I've had it where you pause it and walk away for a while and you come back and you press

00:16:13   play and it won't play and it until you replay the song it just won't play.

00:16:21   Lots of frustration there and I've been unclear on whether that it was Sonos's fault or whether

00:16:26   that was Airplay's fault.

00:16:28   And I can report now that I've used the HomePod minis that it's Airplay's fault.

00:16:32   The HomePod minis are probably, I forget how I phrased in the article, basically they're

00:16:37   more stable a little bit maybe than the Sonos's but not a lot and it's still not great.

00:16:43   Is this an issue you are finding on the Mac or on all devices?

00:16:47   On the Mac, it is the worst.

00:16:50   There are issues, and I think last week ATP talked about this, Marco talked about it a

00:16:54   little bit, and I hadn't listened when I wrote my piece, and it was sort of like we were

00:16:58   thinking along the same track at the same time.

00:17:00   It's pretty funny.

00:17:02   There are AirPlay issues.

00:17:04   AirPlay has, and it has gotten worse.

00:17:06   I noticed this with my regular HomePods too, where, and I don't know if it's a new version

00:17:12   of Airplay or iOS or whatever, but I've noticed on my other home pods, my big home pods, that

00:17:17   sometimes it just takes the playback away from me, so I'm playing it from my phone,

00:17:23   and then I go to my phone to pause it or go to the next track and my phone is no longer

00:17:27   playing.

00:17:28   It's no longer connected to the home pod.

00:17:31   So you know, because they get in this weird synergy where like you're on your phone, but

00:17:37   the now playing is the HomePod and you can pause it and go next and change the

00:17:41   volume. It's very nice when you initiate that from the phone that you get to

00:17:45   control it. But I found that increasingly the HomePod basically disconnects from

00:17:50   my phone and now I have to either go try to find the HomePod and reconnect to it

00:17:54   which is a challenge and doesn't always work. A lot of times I'll press

00:17:59   what I think is pause but it's actually play and what happens is it's gonna play

00:18:03   that same thing that I'm playing on the HomePod on my iPhone at the point where that disconnected so I often get like

00:18:09   Two versions of the same song shifted off by 30 seconds one's playing out of my phone and the other still playing on the HomePod

00:18:16   very weird

00:18:18   Home play or very weird airplay stuff going on

00:18:21   I

00:18:23   will say though that

00:18:25   Clearly it is more reliable to play things on the HomePods mini or big or the Sonos's

00:18:33   honestly, from an iOS device.

00:18:35   On the Mac, it's really weird.

00:18:38   And there is this like system output setting for the Mac

00:18:43   that lets you use your HomePods or any other AirPlay device

00:18:47   theoretically as a system output.

00:18:49   But I don't-- and first off, that's not reliable either.

00:18:52   But I also don't want that.

00:18:54   Because that means that every alert, anything else that

00:18:57   is playing out of the Mac is two second

00:19:00   delayed playback via AirPlay.

00:19:03   And I don't want that.

00:19:04   I want that stuff to come through my iMac speaker and be instantaneous.

00:19:08   So it's a weird situation.

00:19:11   I like the sound of the HomePod Minis.

00:19:13   They don't sound quite as good as the Sonos', but the Sonos' cost twice as much.

00:19:19   And honestly, for my use, where they're sitting on basically the edges of my desk, the HomePod

00:19:24   Mini would be good enough.

00:19:26   It can't get as loud as the Sonos', but the loudest of the HomePod Mini is good enough,

00:19:31   again, good enough for my use sitting on my desk in my office.

00:19:34   I've had a bunch of people write in and say, "Well, what you really need is a USB amp and

00:19:38   wired speakers, wired bookshelf speakers."

00:19:40   It's like, that's not what I want.

00:19:43   Wired would be better, but I don't want wires, and I don't want big speakers sitting on my

00:19:48   desk.

00:19:49   So, I'm trying to find some other method here, not entirely successfully.

00:19:56   enough that I haven't bagged it and got back to the iPod Hi-Fi, but it's not as good as

00:20:00   I wish that it was. And I think the bottom line is the software is a little messed up

00:20:06   right now. And the fact that the Mac is not a first-class citizen of AirPlay, and even

00:20:12   on the number one platform, iOS, AirPlay is kind of sketchy right now. We're in a weird

00:20:19   place. I know you've complained about HomePod issues with yours, too. So you've seen it,

00:20:25   that, and I agree with Marco, that I feel like the HomePod, the big HomePods were more

00:20:31   stable. There was a really nice era of stability that I had with them last year, but that now

00:20:39   things are really weird.

00:20:41   It might have been completely rock solid since‚Ķ

00:20:44   Since you did the tvOS update?

00:20:45   Yes.

00:20:46   Yeah, but you've got them in that, you've got them locked as tvOS speakers, right?

00:20:50   Yeah, I can play music on them whenever I want.

00:20:53   Alright.

00:20:54   to them, you know, like as you normally‚Ķ

00:20:56   Oh yeah, well, and talking to them is a different thing, right? Because then it's not airplay,

00:21:00   then it's them playing for themselves and that would be the other argument is I could

00:21:05   just forgo controlling my music on my Mac at all and just use voice, but I don't want

00:21:13   to, like, I don't want to do that.

00:21:15   Yeah, it's a shame because you can still, on iOS, you can still control them even if

00:21:21   they're playing on their own but you can't do it on the Mac.

00:21:25   Right, and I will also say the Sonos thing like there's a Sonos app on the Mac.

00:21:30   I could go all in on controlling my and it's got Apple Music integration so I could go

00:21:34   all in on controlling my stuff on the Mac using the Sonos app.

00:21:37   The Sonos app is a weird app too.

00:21:39   I don't really want to use it.

00:21:41   I don't like its interface.

00:21:42   It's kind of unpleasant.

00:21:43   It is more stable with the Sonos speakers than using AirPlay.

00:21:47   There's no doubt about it.

00:21:48   But again, I don't wanna, right?

00:21:51   I wanna use the music app on my Mac.

00:21:53   - Like it feels like what the Mac music app needs

00:21:56   is something like the Spotify Connect thing,

00:22:00   where Spotify Connect, you can just tell

00:22:03   any connected device, play whatever I'm asking you to do,

00:22:08   but it's not streaming it to it.

00:22:10   It's pulling it from the web.

00:22:12   - If I were giving advice to somebody at Apple

00:22:14   who's involved with this stuff,

00:22:15   which I guess technically I am,

00:22:17   because I am a person on a podcast,

00:22:19   but probably not with a direct line.

00:22:22   Anyway, my advice would be a version of what you just said,

00:22:25   which is you need an airplane mode

00:22:29   in the music app on the Mac that just says,

00:22:33   use this as my speakers, and that is solid.

00:22:38   The challenge is you can go to the airplane icon

00:22:42   and choose an airplane speaker and say, okay, here we go.

00:22:47   And it is persistent across quits unless it goes through its thing where it

00:22:51   decides that it can't, you press play and it goes, I can't find it.

00:22:54   And then you press play again and it goes, now I can find it. Yeah. Which is,

00:22:58   you know, great. Um, so that if,

00:23:03   if you get in a mode where I can say, look, these are my speakers,

00:23:05   always play to them. And now I'm playing to them. I would be happy.

00:23:10   The problem is that that very basic scenario

00:23:16   doesn't work. It just doesn't work reliably. It is really frustrating to me as somebody

00:23:23   who listens to music on my Mac all the time and wants to embrace airplay because I really

00:23:28   like the fact that I can put speakers on the far walls of my office. I can get really nice

00:23:34   stereo separation. It's really quite pleasant. And in fact, getting speakers off my desk

00:23:39   also means my desk doesn't vibrate when something is vibrating in the music, right? I like it.

00:23:43   I can play things louder without it bugging me.

00:23:48   But I can't.

00:23:49   I mean, I'm doing it, but I'm suffering and I get frustrated because multiple times a

00:23:54   day I have to click on the little AirPlay thing and like go back to my...

00:23:58   It's like it's playing, but I can't hear anything.

00:24:00   And then I click on iMac speakers and then it starts to play, even though it said it

00:24:05   was playing before, but it's playing nothing to no one.

00:24:09   And then I have to click back and maybe it will go...

00:24:12   Sometimes I also get in a position where it's playing to multiple speakers.

00:24:15   I've had several hilarious moments where the Sonos's and the HomePod Mini's are all playing,

00:24:20   which I guess is a thing you could do.

00:24:22   You could get that quadraphonic sound of four little speakers in two stereo pairs playing

00:24:27   at once.

00:24:28   But it's not what I want.

00:24:29   It's not what I'm trying to do.

00:24:30   It's just I end up there because the AirPlay experience is so frustrating.

00:24:34   This week's episode is brought to you in part by ZocDoc.

00:24:38   When you need a doctor, you need a doctor now.

00:24:40   Not in a few days, not in a few weeks, and definitely not in a few months.

00:24:44   If you need to see an MD ASAP, you need ZocDoc.

00:24:47   Just download the free ZocDoc app, which is the easiest way to find a great doctor and

00:24:52   instantly book an appointment.

00:24:53   With ZocDoc you can search for local doctors who take your insurance, read verified patient

00:24:58   reviews and book an appointment in person or via video chat so you never have to wait

00:25:03   on hold of a receptionist again.

00:25:05   Whether you need a primary care physician, a dentist, a dermatologist, a psychiatrist

00:25:09   and iDoctor or many other specialists, ZocDoc has you covered. Go to ZocDoc.com/upgradefm

00:25:17   and download the ZocDoc app to sign up for free. Every month millions of people use ZocDoc.

00:25:22   And it's pretty simple, why? Like when I want to see a doctor or a specialist or something

00:25:27   like that, one thing is I never really know where to start. Like where do you go to find

00:25:31   these people? How do you know if they're any good? How long are we going to have to wait

00:25:33   for treatment? And what I think is super cool about ZocDoc is that you get this information,

00:25:37   get that all there right at your fingertips it's easier to find someone. This is the way

00:25:41   healthcare should be working in the modern day and especially the wait time thing. That

00:25:45   can be such a problem so this is super cool.

00:25:47   ZocDoc makes healthcare easy and now is the time to prioritize your health. Go to ZocDoc.com/upgradefm

00:25:54   and download the ZocDoc app to sign up for free and book a top rated doctor. Many are

00:25:59   available as soon as today at ZOCDOC.com/upgradefm. Our thanks to ZocDoc for their support of

00:26:07   this show and relay FM. Zedd means Z. Yeah Zedd or Zee, whichever you prefer.

00:26:13   Apple have announced to employees that they are once again pushing back their

00:26:17   return to the office plan and they are now expecting this to be February at the

00:26:22   earliest. They had mentioned before I think January was the plan with a one

00:26:26   month notice so now they're saying February and it will be the notice is now

00:26:30   but could be February could be later but won't be expected to be any earlier.

00:26:36   For month 1, employees will be expected to be back in the office 2 days a week.

00:26:44   From March it will be Monday, Tuesday and Thursday for the majority of employees.

00:26:50   Apple is going to increase remote work allowance from 2 weeks to 4 weeks a year.

00:27:04   Some employees will have different requirements if their work needs more in person time.

00:27:07   There will be some members of different teams that will have to be in every single day.

00:27:11   Hardware engineering.

00:27:12   Yeah.

00:27:13   And design, I'm sure, is another one.

00:27:15   Probably, yeah.

00:27:16   All of that kind of stuff.

00:27:17   Apple has not yet, on top of this, mandated vaccinations that are in place.

00:27:22   A bunch of tech companies have done this.

00:27:24   Apple has not yet done this.

00:27:26   It's unknown if they will require this when people are expected to be back in the office.

00:27:32   Frankly, I am a bit surprised about that,

00:27:35   that this hasn't become a thing that they've mentioned

00:27:38   or have not already required.

00:27:41   Yeah, so this is where they are.

00:27:42   This is a bit better, right?

00:27:44   They've doubled their remote work allowance

00:27:48   from two to four weeks.

00:27:50   It's better than two weeks.

00:27:51   It's, I would understand many people would say,

00:27:54   still not enough.

00:27:54   There'll be a lot of people now, as we said before,

00:27:57   that have spent this last two years working from home

00:28:00   have realized that they don't need to be in the office for their job and would like the

00:28:03   ability to not be in the office for their job, but that seems to not be a thing that

00:28:08   Apple's doing. I will say I'm at least happy. One of the things we were saying is we want

00:28:12   them to listen to their employees. They have shown that they've listened. They've come

00:28:16   up with something that maybe still isn't good enough, but they at least I think have shown

00:28:20   that they understand that people thought that the two weeks wasn't enough. We'll see. What

00:28:26   is your read on this?

00:28:27   Well, I'll throw in too in terms of listening to the employees something that that is a development that I think

00:28:32   So we should for who's to be at the verge

00:28:34   but now is it NBC News reported that they had a memo that basically said you can talk about your

00:28:39   You can talk about your compensation and your feelings about Apple and we can't tell you not to and that can be public and it

00:28:45   Was an interesting sort of moment of Apple saying we can't we can't

00:28:49   We can't legally stop you

00:28:52   But I think that that's an interesting

00:28:57   interesting little thing. I hope I'm characterizing that right. But the idea there is that there's,

00:29:01   there's a little more understanding of, uh, what's that Zoe's thing? I don't know. I'm not finding

00:29:08   the, uh, I'm not finding the link now. Hmm. Well, it's live podcast updating. So that's,

00:29:14   that's what happens. Anyway, my understanding is that, um, that they're, they acknowledged

00:29:20   that discussion of employee issues is allowed. And, and that's interesting. I mean,

00:29:27   whether that makes any difference remains to be seen.

00:29:29   But I thought that was like an interesting moment too,

00:29:32   where Apple is doing this bend, but not break strategy,

00:29:35   right, which is like, yeah, we'll listen,

00:29:37   but you're still gonna do what we say, but we'll listen,

00:29:39   which I mean, that's a management choice.

00:29:41   I think they're showing some flexibility here.

00:29:45   Obviously you and I have been very strong,

00:29:50   I guess, advocates for the idea

00:29:52   that not all work needs to be in person.

00:29:54   and that Apple is perhaps gonna lose good people

00:29:59   because they're so limited

00:30:02   and they've always been this way

00:30:04   where there are a lot of parts of Apple

00:30:06   where they're like, no, no, you have to be in a desk

00:30:10   at a computer in Cupertino.

00:30:12   And that's where this job is because of reasons,

00:30:16   because of history, because of collaboration,

00:30:17   because of whatever.

00:30:19   And that after two years,

00:30:21   you would think that certain parts of that business

00:30:23   realize they actually get along just fine and they don't need to be in person.

00:30:27   And what happens when people don't need to be in person is it's not just that people

00:30:30   with Silicon Valley jobs can move out of Silicon Valley where the commutes are terrible and

00:30:33   the cost of living is awful.

00:30:34   It also means that Apple can hire really talented people who will never move to California or

00:30:40   wherever their offices are that they're hiring for.

00:30:42   They have a bigger base.

00:30:44   So I think Apple is actually stronger when it comes to jobs that don't need to be in

00:30:48   person.

00:30:49   That's the argument, right?

00:30:51   What job needs to be in person?

00:30:53   But I would argue that there are lots of jobs, and I know this from personal experience,

00:30:57   talking to people, there are lots of jobs at Apple that are sitting at a desk looking

00:31:00   at a computer and collaborating using a Slack channel or something that don't need to be

00:31:08   in Cupertino where it's incredibly expensive to live and yet those jobs are there because

00:31:16   of those reasons.

00:31:17   So I think by doing it this way and saying you can work from home a little bit, they're

00:31:23   addressing some of the kind of work-life balance issues of like we don't need to be in the

00:31:27   office every day and we know you have a long commute and we know that you've got kids at

00:31:32   home and things like that.

00:31:33   And I think in isolation as a humane policy, I think it's good.

00:31:39   My problem with it is there's another aspect here which is jobs that should probably not

00:31:47   need physical offices and the proof is the pandemic that they have happened fine without.

00:31:54   Now again, I'm not saying all of them have, but there are some certainly that could be remote

00:31:59   forever. So I think, I mean, and again, they don't want to make a blanket policy. So it may be that

00:32:06   very slowly in the background, those groups that don't need to be in person are made remote groups,

00:32:14   but it's not a blanket policy and it just sort of happens.

00:32:17   I do think that by making this policy the way that they have, the risk is that they're

00:32:24   going to turn people off, but I think the reality is going to be that person by person,

00:32:30   whether it's retaining an existing employee or it's a new hire, Apple's policies here

00:32:37   will still change.

00:32:39   they will be eroded person by person, group by group, star by star, as they realize that

00:32:47   if they want this person, they're going to not be able to hire them and make them move

00:32:52   to Cupertino. But they really want them. And well, you know, we saw in the pandemic, this

00:32:58   person doesn't actually need to be here. And that's, or this person, we really want to

00:33:02   retain this person, but they don't want to live in the Bay Area anymore. And their job

00:33:05   doesn't really need to be here. So I mean, that happened. I had people at Macworld move

00:33:10   and we kept paying them and they kept doing their job and it was great, right? That's

00:33:17   not quite, I mean, the truth is that barring some real conversion on the part of Apple

00:33:23   Supper Management, that's how the change happens. And I think it is going to happen. I think

00:33:27   that the pandemic has fundamentally changed how a lot of people view these kinds of jobs.

00:33:31   I think that for companies like Apple to retain talent, they're going to have to make exceptions.

00:33:37   They'll be forced to be flexible.

00:33:39   And eventually the exceptions will become the rule, which is, "Oh, you'll turn around

00:33:44   in five years and realize that that group that used to have an office at Infinite Loop

00:33:52   is remote now." And it'll just happen like that. But I think it will happen regardless

00:33:59   because otherwise they're going to lose too much talent and fail to acquire new talent

00:34:04   and that's just the truth of it.

00:34:06   So you were remembering correctly it was the second Zoetia first story at NBC News where

00:34:12   Apple have sent out another memo saying our policies do not restrict employees from speaking

00:34:18   freely about their wages, hours or working conditions. We encourage any employee of concerns

00:34:23   to raise them in the way they feel most comfortable internally or externally including through

00:34:27   their manager, any Apple manager, people support, people business partner, or business conduct.

00:34:32   And we also have a link to a Bloomberg article that says that Cher Scarlett, who was one

00:34:36   of the people who was involved in this movement, is leaving Apple but reached a settlement

00:34:41   with them, and that regarding a complaint she made with the National Labor Relations

00:34:46   Board. So these things are probably connected, right? Which is Apple reacted in a very aggressive

00:34:52   way toward employee criticism and discussion about Apple and then was reminded that there

00:34:57   are certain things that people are allowed to do and sent out a memo saying, "Okay,

00:35:03   just to clarify, probably a condition of the settlement." You have rights.

00:35:07   I mean, I cannot for a moment assume that all of Apple forgot this existed, right? Like

00:35:14   there are legal people that knew about this, right? Or like people in some people in HR

00:35:18   it knew about this, but it may have been a selection of overzealous managers who were

00:35:22   forcing people not to talk, right?

00:35:25   Or not aware. I think that happens a lot in business. There are the people who are aware

00:35:30   of employment law and the rights of the employees, and then there are managers who think that

00:35:34   they own their employees.

00:35:35   Then there are the managers, which by and large are not those people, right? Because

00:35:38   that's not what they do, right? So that can be the issue. There's something I wanted to

00:35:42   bring up, which I found kind of weird. The fact that they're going to make everyone be

00:35:46   in the office on the same days. It's like Wednesday and Friday Apple Park will be a

00:35:50   ghost town and I don't understand the thinking behind that. Like one of the reasons you do

00:35:56   this kind of thing is that you spread out your employees a bit.

00:36:01   Yeah the idea that you do have meetings so you want to have common meeting days I get

00:36:06   that, but I wonder if within different groups you could say well we're not going to do Monday,

00:36:09   Tuesday, Thursday, we're going to do Tuesday, Thursday, Friday and you know and other people

00:36:15   People are like, "We love Wednesdays. We're going to do Monday, Tuesday, Wednesday," or

00:36:19   whatever. Although Apple has structured this in a way that you can't take a long weekend.

00:36:24   Again, they're trying to structure this in a certain way. But I agree, it is a little

00:36:28   bit weird. But I think in practice, again, they are making a blanket policy here, but

00:36:33   it's an enormous company and it would not surprise me if that within individual groups,

00:36:39   there's more variation, but that's not the policy. But you're right. If the goal here

00:36:44   is to spread out your employees so there's a little less employee density during an ongoing

00:36:48   pandemic, that this doesn't do that. But alright, I guess you can clean the pool on Wednesday.

00:36:57   Apple also announced the Self Service Repair Program last week, which is a program that

00:37:04   Apple will be selling to individuals, parts and tools so they can make their own repairs

00:37:10   on their devices, starting with iPhone 12 and 13 lines, and later on M1 MacBooks.

00:37:18   This will begin in early 2022 in the US, rolling out into different territories and potentially

00:37:24   different products throughout the year.

00:37:27   What do you think about this?

00:37:29   I think I actually recycled that Princess Bride quote from last week about getting used

00:37:35   to disappointment when I talked to Micah about this on TechNews Weekly last week because

00:37:42   I think that we get this news about Apple changing and we're like, "Ah, Apple changed.

00:37:49   It's going to be so much different."

00:37:50   And it's always, it's a little bit like my thing about how you get excited about a product

00:37:53   and then you got to add money to how much it's going to cost because it's always going

00:37:57   to disappoint you.

00:37:58   It's a little like that which is like it's never going to be quite as liberal a policy

00:38:01   as you would like it to be.

00:38:02   It's going to be a little narrower and it's not going to change the world as much as you

00:38:06   want it to be, but it's a positive step.

00:38:09   Apple has been taking these positive steps to get its manuals and its parts in the hands

00:38:13   of independent service people, independent service companies, and now individuals on

00:38:18   top of that.

00:38:20   Is it going to be something that everybody's going to want to do?

00:38:23   No.

00:38:24   Will there be...

00:38:25   I see two scenarios here.

00:38:26   One scenario is the thing that is also true about the independent businesses that do repairs

00:38:33   and stuff, which is a lot of people don't live anywhere near an Apple store.

00:38:38   I'm fortunate enough to live one exit on the freeway away from an Apple store, but there's

00:38:43   a guy there who spots me and knows who I am, which is very nice.

00:38:48   I need one of those people right now.

00:38:50   I got a hole in my t-shirt and I'm wearing a hat because I haven't showered yet and there's

00:38:54   somebody who's like, "Jason, I don't know."

00:38:56   I grew up in rural California.

00:39:00   A lot of people live nowhere near an independent repair shop, let alone an Apple store.

00:39:08   Maybe they've got an independent repair shop.

00:39:10   That's good if you do.

00:39:11   But there are a lot of people who live nowhere near, like hours drive away from help.

00:39:19   I think it's good that Apple is providing access to people who do repairs, but also

00:39:23   now to individuals because sometimes that's the best option is help me.

00:39:28   I just need to do this and I'm not gonna I don't have the time to drive two hours away.

00:39:34   Leave my phone not have a phone drive two hours back then spend days without a phone

00:39:40   and then two hours drive and like it's not practical and I know there's like mail in

00:39:45   there's mail in service and stuff you can do too but it's not it's not ideal and you're

00:39:50   potentially without your device for some amount of time. The second category is people who

00:39:56   are comfortable with tech stuff like this, and I guess that would be you and me.

00:39:59   I'd give it a go, for sure. I would give it a go.

00:40:02   Depends on how hairy it is. So my experience with this is not -- I mean, back in the day

00:40:07   I did computer stuff, back when computers were a little more open, but my experience

00:40:11   now is with stuff I fix in my house. It's like appliances and stuff, where there's YouTube

00:40:17   videos that say, "Okay, here's how you do this." And, you know, I've had this experience

00:40:20   multiple times where something breaks in an appliance in my house. I figure out what the

00:40:24   broken thing is. I order the part on the internet. The part shows up. I look at the YouTube video

00:40:30   and I fix my appliance. Yeah, I did it with my washing machine, did it with my dishwasher,

00:40:34   did it with my refrigerator. It's great because I would have previously had to try and find

00:40:39   a repair person and wait and spend a lot of money and maybe they would show up and sometimes

00:40:44   Sometimes they call and say, "Well, no, we're not going to service that particular brand

00:40:48   and you have to be back at Square Run."

00:40:51   It's really frustrating and I map that experience to this a little bit and think, "Well, now,

00:40:57   if you are so inclined or you don't have any other options, you will be able to get the

00:41:02   part from Apple and get the tools and get the instructions and probably, if not already,

00:41:09   very soon, watch the video on YouTube.

00:41:11   We're a very friendly guy in Nebraska."

00:41:14   I think it's the KitchenAid mixer guy in Nebraska, or maybe he's in Oklahoma.

00:41:17   I did a KitchenAid mixer thing too, right?

00:41:20   Very friendly guy who all he does is fix KitchenAid mixers in Oklahoma and like you'll find that

00:41:26   video and he'll be like, "Hey everybody, we're going to replace this iPhone 13 Apple screen

00:41:33   with the official Apple repair and here's how it works."

00:41:38   Some people are going to be like, "Oh Lord, no.

00:41:39   I'm never going to want to do that."

00:41:41   Other people are going to be like, "Great.

00:41:43   That's what I want."

00:41:44   50 bucks by returning my old screen or whatever. Fantastic. Let's do it. So I think it's great.

00:41:50   I think it's not earth shattering in the same way that maybe people had hoped, but I think it shows

00:41:55   you a trend of Apple being more open to this kind of thing. I do think it speaks to the more

00:42:02   advanced or stable era we're in with smartphones and with all our devices where

00:42:13   There was a period where every single iPhone was engineered with zero tolerances because

00:42:21   they were in an arms race with Google and they were inventing the stuff as they went

00:42:26   and we're kind of out of that now.

00:42:28   So I think that there's a little more comfort factor in terms of doing this stuff.

00:42:32   And I think that also means Apple has also realized how much, how expensive it is to

00:42:37   service its own hardware even in Apple repair and Apple care and is is also sort of slowly

00:42:45   making if you look at the iFixit teardown of the MacBook Pro for example there's I think

00:42:50   slowly making their products more repairable when they can.

00:42:54   Yeah they put poor tabs on the batteries now which is which is actually quite a big deal.

00:42:58   Because never forget the number one repairer of Apple stuff is Apple and that means that

00:43:04   if they have to repair something that's under warranty, they got to eat the price of the

00:43:07   repair and they got to eat the labor of the repair.

00:43:12   So Apple is motivated within limits to make their products a little more repairable and

00:43:18   I think that we're starting to see that too.

00:43:20   So I think it's good news.

00:43:23   I don't think it's earth-shattering news but I think it's good news and I'm not sure I

00:43:28   would ever do this but I might.

00:43:29   I mean, I'm more interested in the Mac side

00:43:32   and they're starting with the iPhone,

00:43:33   but like I've bought the third party batteries

00:43:36   and try to put them in and all of that.

00:43:37   And like, would I do Apple approved battery repair

00:43:41   of my MacBook Air down the road?

00:43:44   I would seriously consider that, right?

00:43:46   I would feel very comfortable doing that

00:43:48   'cause I've done it before.

00:43:50   And I might like the fact that it was all kind of like

00:43:52   under the auspices of Apple and that Apple had approved it.

00:43:55   - Also, you know, just, I know you,

00:43:57   I'm sure you're aware of this,

00:43:58   but just to have a full conversation on it.

00:44:01   This is also getting out ahead of potential right to repair

00:44:04   or just legislation, right?

00:44:06   - For sure.

00:44:07   - It helps them to expand it

00:44:09   because for all the reasons you mentioned,

00:44:11   they are genuine reasons.

00:44:13   And I'm sure we're in the pro column,

00:44:15   but another one in the pro column was,

00:44:17   let's not get governments on our case about something else

00:44:20   that is actually easier for us to fix.

00:44:23   And I actually think it goes a long way.

00:44:27   I think a lot of people that were anti-Apple

00:44:29   on the right to repair stance,

00:44:32   it was focused around Apple just wants to

00:44:34   gouge every dollar out of you.

00:44:36   They want you to pay for expensive repairs

00:44:38   and or they want your product to break

00:44:41   so you'll buy a new one.

00:44:43   And I think that this shows that that's not the case so much

00:44:47   because they are very protective of the App Store, right?

00:44:51   We've been talking about it for months now.

00:44:53   They are in so much more trouble

00:44:56   and they will not let it go, but with this,

00:44:59   they're just letting it go.

00:45:00   And considering how much more money they make in iPhones

00:45:03   than services right now,

00:45:05   I think that is a pretty clear indication

00:45:07   that the amount of people that buy new devices

00:45:11   just because they broke an old one,

00:45:12   I think shows, I would say that Apple would believe

00:45:15   it would be pretty slim.

00:45:16   - And like I said, I think it's more

00:45:18   extenuating circumstances that repairability

00:45:20   has just not been a priority with them.

00:45:22   - Yes.

00:45:22   - And that they've been more worried about

00:45:24   the building of them and getting them out there and the cost of the parts and getting

00:45:28   all the parts to fit.

00:45:29   And making them look as good as they possibly can.

00:45:31   Right, look as good, be as thin and light and all of those things.

00:45:35   But I do think that these products have matured now too and so they've got a little more

00:45:40   room to try and say, you know, you realize how much money we lose every time we have

00:45:45   to fix a phone under warranty.

00:45:47   Can we do something about that?

00:45:48   And maybe for five years they're like, no, no, no, no, no, no, no.

00:45:51   And now they're like, yeah, okay, we can make it more repairable.

00:45:54   we can put that on our priority list too.

00:45:56   - And like the maturity thing is also in the,

00:45:58   you know, the phones get a little bit thicker now

00:46:00   for bigger batteries and stuff like that

00:46:01   'cause there's just less of a requirement

00:46:03   to continue going down the same paths.

00:46:07   - You mentioned right to repair.

00:46:08   The other motivator here, I think,

00:46:09   in terms of external factors, in terms of like the PR,

00:46:12   is Apple's commitment to the environment.

00:46:14   Like the making disposable things

00:46:18   is not environmentally friendly.

00:46:20   And they can talk about they've got a machine

00:46:22   disassembles them and all of those things but you know what really is

00:46:27   environmentally friendly is not having to buy a new phone because you can fix

00:46:32   your broken phone not having to throw away a motherboard because everything is

00:46:35   attached to the motherboard and without it you can't you can't you see you just

00:46:40   have to oh we got to replace the whole thing right that's not environmentally

00:46:44   friendly and I think that that is something that Apple legitimately cares

00:46:48   about as a company but was in conflict with the other priorities that they had

00:46:52   So that again not alone in driving a decision like this or a direction that they're going

00:46:59   But I think it's one other thing on the pile in terms of weighing how they approach this is it is

00:47:05   because you know they can get Lisa Jackson up there on the roof and all that but like if you if you make your

00:47:10   Products so that when they break you have to throw them away

00:47:13   And I know that they can be recycled and all that but just on a simple level

00:47:17   If there's a part that broke and you could fix it and keep using it or you could dispose of it

00:47:22   Even if you've got the best recycling system in the world

00:47:26   It's not as effective as fixing the product in terms of the environment

00:47:32   the best thing to do is to keep that phone in circulation and

00:47:35   Hand it down to somebody else and that might lose you a sale in the short term

00:47:41   But Tim Cook has extolled the virtues of the long life of their products and how it increases their install base

00:47:47   time and again. So it does fit in with that part of the philosophy to do something like

00:47:52   this. So I think that that's the environmental stuff is also a part of it where they were

00:47:56   not really walking the walk with this with this stuff. Now it remains to be seen like

00:48:01   if push comes to shove and Apple has to make a decision do I worry about repairability

00:48:05   or do I worry about making this product you know that we absolutely have to make whatever

00:48:10   the reason behind that is they're going to go for the product. But I feel like they're

00:48:14   in a place now with the iPhone where they feel less pressure to do that.

00:48:19   This episode is brought to you by our very good friends over at Memberful, the easiest

00:48:23   way to sell memberships to your audience used by the biggest creators on the web. You can

00:48:28   generate sustainable recurring income while diversifying your revenue stream. Maybe your

00:48:33   business's financial situation has changed in the past couple of years and now you need

00:48:37   a proven solution that's quick to launch so you can stabilize your business and grow.

00:48:42   Memberful handles all of the hard stuff so you can focus on what you do best while earning

00:48:46   revenue quickly, while leaving you with full control and ownership of everything that relates

00:48:50   to your audience, brand and membership.

00:48:53   Memberful has everything you need to run your own membership program, including an optimised

00:48:57   checkout, Apple Pay, easy member management, dashboard analytics, free trials, gift subscriptions

00:49:02   and more.

00:49:03   And Memberful seamlessly integrates with the tools that you already use, including lots

00:49:08   of fully managed integrations with the most popular services like WordPress, MailChimp,

00:49:12   Discord and tons more.

00:49:15   And now you can send paid email newsletters directly through Membrful without needing

00:49:19   to connect to a third party email provider.

00:49:21   You can even publish your paid newsletter content to a Membrful hosted members only

00:49:25   website and there's no additional fee when signed up for Membrful's pro or premium

00:49:30   plans plus you'll save money compared to other popular hosted newsletter platforms.

00:49:35   So we are big users of Member4 here at Relay FM.

00:49:38   We have all of our membership stuff runs through them and they have been absolutely amazing

00:49:42   for us over the last couple of years as we have expanded our offerings.

00:49:45   So Upgrade Plus for example, if you go to getupgradeplus.com you can sign up and that's

00:49:49   all Member4 powered which is fantastic.

00:49:52   And we have just started using their email newsletter thing.

00:49:54   So we had previously we were using a third party that integrated with Member4 so we could

00:49:59   send that out.

00:50:00   But now we got it all in house.

00:50:02   We don't need to have all of that system to manage over there.

00:50:05   We don't need to pay the fees for another company to do all that stuff.

00:50:08   And now we're using Membrful's email newsletter system and it's absolutely fantastic.

00:50:12   It's one of the things we love about Membrful is over time they're giving more and more

00:50:16   and more to us and we have many more features that we're going to be taking advantage of

00:50:19   over the next couple of weeks as well.

00:50:22   Get started for free at membrful.com/upgrade with no credit card required.

00:50:27   That's membrful.com/upgrade.

00:50:29   there right now and check it out and see what it could do for your business. Our thanks

00:50:33   to Memefool for their support of this show and Relay FM.

00:50:36   We're going to come back to the rarely used segment, Upshift, where we talk about Apple's

00:50:44   car project. Jason's doing donuts in the studio over there. Mark Germen reporting for

00:50:53   Bloomberg. Okay. In recent years, Apple have been exploring two paths when it comes to

00:50:58   their car project. One is limited self driving, this is like features that we see on many

00:51:03   modern cars, think of your Tesla autopilot or you know like automatic cruise control

00:51:08   and lane guidance and all that kind of stuff. Or full self driving that requires no human

00:51:14   intervention. They have refocused their efforts on the latter, so Apple is now aiming for

00:51:21   their car project to be a full self driving car as the goal, that is what they want the

00:51:26   product to be. Kevin Lynch is now leading the team. Kevin Lynch came over to Apple to

00:51:33   run the Apple Watch project. Did a good job there. But this makes Lynch the fifth person

00:51:39   in charge of this team in the last seven years.

00:51:42   Oh no, Kevin Lynch, what have you done? What did you do to anger them that they put you

00:51:46   in charge of this thing?

00:51:48   Or do they want Kevin to leave? I don't know because everyone seems to leave. They've had

00:51:52   people retire.

00:51:53   Yeah, Kevin, congratulations. We think the world of you were putting you in this thankless task. Okay, good luck

00:51:59   Well, maybe it is what what it probably seems to be or like it the other option is they're struggling with this project

00:52:04   They need someone for proven track record internal because they brought in some external hires to run this and stuff. It hasn't the real

00:52:09   Internal to get this take it across the finish line right like like Kevin did with the Apple watch

00:52:15   Yep

00:52:16   quote from Mark Gurman Apple's ideal car would have no steering wheel and pedals and its interior will be

00:52:22   be designed around hands-off driving. They have discussed equipping the car of an emergency

00:52:27   takeover mode.

00:52:28   Okay, let's stop right there. I'm sorry, do we have to say, "Hey car, stop because I can't

00:52:36   stop it myself"? Here's the thing, self-driving as a goal is great.

00:52:42   Sounds great. Future. Sounds amazing.

00:52:46   And Germin's report talks about how they're building a processor with a zillion neural

00:52:51   engines in order to do this and it's going to run hot so they're worrying about cooling

00:52:56   them. Like, folks, cars are really good at cooling. There are lots of hot things in cars.

00:53:01   It'll be fine. Engines. Yeah, I mean, well, our engine is not that hot, but our processor

00:53:06   is. It's like, we work it out. We'll put the radiator next to it. It'll be fine. So I'm

00:53:11   not worried about that. I love the goal being full self-driving. Now, Google's waymo is

00:53:18   trying to do it, Tesla's been trying to do it, Elon Musk keeps talking about full self-driving,

00:53:23   they haven't figured it out. It's hard. It's really hard. I think it's a good goal. I think

00:53:29   obviously though, the way, let's assume that something resembling full self-driving does

00:53:36   eventually exist. It's hard to imagine that it's not going to be in stages where it's

00:53:43   like well on freeways in California and then eventually everywhere it'll work.

00:53:50   So when you're on the freeway you can now put it into full self-drive and lean back

00:53:55   and relax and do not have to worry at all.

00:53:59   It is going to be completely safe.

00:54:02   That's a big leap by the way but I could see that as a first step.

00:54:05   And then the next step is going to be like at certain times of day or in certain areas

00:54:10   that are super mapped and we've got all the knowledge, you will be able to summon your

00:54:15   car and have it come to you or tell it to go somewhere and it'll drive you there. And

00:54:20   then over time it will grow and it will grow and maybe someday you'll be able to, that

00:54:26   all cars will be able to drive themselves everywhere. Probably not.

00:54:29   I don't even think this is a maybe someday thing. I think this is an inevitability at

00:54:33   some point in the future.

00:54:35   On an infinite time scale, maybe. Although even then you would probably need what this

00:54:39   story says is like emergency takeover mode in case you get your wheel gets stuck or something

00:54:44   like that right where it's like oh no the computer doesn't know what to do.

00:54:47   At first.

00:54:48   But here's the problem.

00:54:49   This report saying that their ideal car would have no steering wheel and pedals.

00:54:56   Okay.

00:54:57   No one's gonna buy that car.

00:54:58   It doesn't necessarily mean that there wouldn't be controls.

00:55:01   You might be able to control it with a touchscreen or something or a joystick.

00:55:05   I don't know.

00:55:06   Not a steering wheel and pedals.

00:55:07   But this is where this report runs off the road and into a ditch, which is, I am open

00:55:17   to the idea of self-driving.

00:55:20   And he's saying 2025 is their target date for this car.

00:55:24   I am not open to the idea that self-driving will be so foolproof that you won't need

00:55:28   controls in your car.

00:55:32   Not to be too aggressive here about this, but let me put it this way.

00:55:37   this is what I said on six colors this I want to call this kind of idea like a

00:55:42   moonshot except for one thing which is the other guy who's trying to do this is

00:55:47   literally trying to send people to the moon shot and that's gonna happen this

00:55:51   decade this isn't so I like it's I maybe it's just a goal like what if we had no

00:56:00   steering wheel and pedals what if we built it that way but I am telling you

00:56:03   you, if Apple doesn't want to do a car unless it doesn't have a steering wheel and pedals

00:56:10   or other like user controls, Apple will never ship a car. Period. Never this decade, let's

00:56:18   say. Never in the next 10 years will ship a car.

00:56:21   So Apple are targeting this project to be within the next five years, I think. Or within

00:56:28   the next, I think it's within the next five years, I believe. I'll check this out. For

00:56:32   for some reason I didn't pull this out.

00:56:34   - Targeting I think 2025 is what they said,

00:56:37   which is really soon.

00:56:40   - Even if it works, right?

00:56:43   Let's imagine it works.

00:56:45   Like they have created the technology

00:56:48   and Apple can have built a car

00:56:50   which unbelievably fully self-drives

00:56:52   everywhere on the planet.

00:56:54   People would not buy a car in four years from now

00:56:58   that does not have a steering wheel.

00:57:00   - I think you're right,

00:57:01   but I don't think it even gets to that point.

00:57:03   Because my point here is,

00:57:05   I'm not as negative on full self-driving

00:57:07   as some people are, John Siracusa.

00:57:09   I think that there are levels of it

00:57:12   that are probably gonna happen

00:57:14   and even happen pretty soon.

00:57:15   Even like Tesla, I think that Tesla will ultimately

00:57:18   get to the point where they feel confident

00:57:22   in saying you can be on the freeway

00:57:25   and the car is gonna do the right thing.

00:57:27   It'll probably take them a lot longer than they expect.

00:57:29   But I think it will happen at some point

00:57:30   some degree in certain locations, in certain situations will be drivable. I'm not 100%

00:57:38   confident but I'm like, I think that'll probably happen. But it is an enormous leap to say

00:57:44   we don't need controls anymore because it's all going to be so good in so many places.

00:57:48   And we'll have a little emergency thing that, I don't know, is that like a little steering

00:57:52   wheel like pops out of the dash in case of an emergency and the lights go red and now

00:57:56   you're in weird driving mode. It seems like a fantasy to me. So I read this German article

00:58:03   and I think to myself, "Well, that's interesting." And then I get to this point and I'm like,

00:58:06   "Well, that's never going to happen." It's a Mark German report. Maybe it's aspirational.

00:58:14   But I look at this and I think, "If you're motivating your employees and be like, 'We

00:58:18   want to build this so good that you don't need a steering wheel,' that's fine. But

00:58:21   if you really think you're going to make a car and sell it and it's not going to

00:58:24   have controls because your full self-driving is going to be so good that people don't

00:58:28   need controls. You're, you're, you're, it's a fantasy. It's just a fantasy. It's

00:58:34   ridiculous. Come on. It's ridiculous. So I don't know. I don't know what to say.

00:58:38   As somebody who's been sort of like neutral on the Apple car, I look at this story and

00:58:42   like part of the story makes me think, oh, maybe they'll be able to pull this off.

00:58:46   And then I get to that part and I think this is a joke.

00:58:48   I think I agree with you actually. Uh, just to continue and then we've got a little bit

00:58:53   I've got a little bit more I want to say on that.

00:58:54   Naturally, an Apple car product would feature touch screens

00:58:57   to be heavily integrated

00:58:58   with its existing range of products and services, right?

00:59:01   It's said that, as you mentioned,

00:59:02   they've finished the groundwork for a CPU,

00:59:05   and they're actually planning to equip

00:59:06   a current fleet of Lexus vehicles

00:59:09   that they're using for testing with this CPU,

00:59:11   they're gonna retrofit.

00:59:13   And Apple are continuing to hire lots of people

00:59:15   from all across the auto industry to make this project work.

00:59:19   So one of the things for me,

00:59:22   like building on what you were saying,

00:59:24   is I'm not sure that any company could all of a sudden

00:59:28   offer this kind of product, a self-driving product.

00:59:30   Forget the wheel.

00:59:31   Imagine they put a wheel and pedals in it, right?

00:59:33   - Sure.

00:59:33   - Or like, you know, the wheel and pedals

00:59:35   are hidden behind the dashboard and you press a button

00:59:38   and they come out and you're in emergency mode, right?

00:59:39   - It's like the Batmobile, yeah, exactly.

00:59:42   - Even if like all of this existed, like, and worked,

00:59:48   I just can't imagine people would buy Apple's product.

00:59:52   And actually, I don't even think it's possible for Apple

00:59:54   to all of a sudden be like,

00:59:56   here's our full self-driving car.

00:59:58   Because like a company like Tesla would be first

01:00:02   to be able to do something that is in theory

01:00:04   because they already have hundreds of thousands of cars

01:00:07   driving on real roads collecting data for them.

01:00:11   Apple currently have 69 Lexuses driving in California.

01:00:16   - Yeah, this is the,

01:00:19   I think this is one of the big questions,

01:00:20   which is Apple's MO is don't ship it until it's ready

01:00:24   and don't do your research in public.

01:00:27   I mean, they do ship it eventually

01:00:29   and then obviously like the first Apple Watch

01:00:30   was very limited and then they iterate.

01:00:32   But there's this feeling philosophically at Apple

01:00:35   that there are certain products that are so early

01:00:38   in the lifespan of the technology

01:00:40   that you can't subject the public to it

01:00:43   and you can't charge them for it.

01:00:45   And this is when we talk about the AR stuff,

01:00:48   AR and VR stuff.

01:00:49   That's why we came up with our idea that the first one will be more like a developer kit,

01:00:53   is because they may not want to subject the public to this thing, or subject the product

01:01:00   to the scrutiny of something that's not really ready and doesn't really fulfill all of Apple's

01:01:04   goals, but you've got to start somewhere.

01:01:07   The challenge is, with the car, that I think you're right, you kind of do need to learn

01:01:14   a lot out in public.

01:01:17   And I don't know if Apple could pull off just saying, "Well, our test cars are now

01:01:23   at 100% and so here's the product.

01:01:25   Enjoy!

01:01:26   Here it is!"

01:01:28   And first off, people are going to need to see it work and they're going to need to

01:01:32   find trust with it, which is why I keep thinking the most likely scenario here is they will

01:01:36   get to a point where they will think their technology stack is so amazing, including

01:01:40   this processor, that they go to a partner and they either build a traditional electric

01:01:46   car with a partner or something like that.

01:01:51   - They have to partner with someone.

01:01:53   - Right. - They have to partner

01:01:54   with someone. - But it's hard to imagine

01:01:56   that their first step is not getting a car body

01:02:00   from essentially from another manufacturer

01:02:03   and doing a special version of it

01:02:05   that's got Apple's brains in it

01:02:07   that is either branded as an Apple car

01:02:10   or is branded as a Lexus with Apple inside.

01:02:14   - So what you're saying is they're gonna make

01:02:16   a Motorola rocker on wheels. No, because they would control the inside,

01:02:21   it would be, you know, in a way that the rocker wasn't. But, but it is, although that's a

01:02:27   terrifying, a Motorola rocker on wheels is terrifying, and don't even try to imagine

01:02:31   what that would look like. It is, like that is the logical step, and I don't know whether

01:02:37   they will get there or not, but clearly the first step if you're going to do Apple cars

01:02:42   is to put it out there in something that's more like a traditional car and get time with

01:02:50   it.

01:02:51   And if that doesn't need to be an Apple branded car and it's more like an Apple brains inside

01:02:56   this electric car from whoever the manufacturer is, that seems to be the next approach, which

01:03:01   is why this report is so perplexing because it's talking about this.

01:03:06   It's just, not to mix my transportation metaphors, but it's putting the cart before the horse.

01:03:10   It is not the full self-driving horse.

01:03:13   The cart before the self-driving horse, yes.

01:03:15   Full self-riding.

01:03:16   It is the end point.

01:03:20   It is the end goal, not the beginning goal.

01:03:22   The beginning goal has to be something that's less ambitious.

01:03:26   Not saying kill your ambition, I'm saying start, be a little less ambitious because

01:03:32   it's never going to happen if the way you get this product out there is with no controls

01:03:37   in it.

01:03:38   It's never going to happen.

01:03:39   So be realistic.

01:03:40   I'm all for setting goals.

01:03:41   - Yes, but like writing this on a whiteboard

01:03:44   in the design room, right?

01:03:45   And it lives there.

01:03:46   And it's like, it's like believe, right?

01:03:48   Like this is what we are going for.

01:03:51   But this is not version one.

01:03:54   - No.

01:03:55   - It's way too much.

01:03:57   Way too, that's how it feels to me.

01:03:59   I will never discount Apple's ability to surprise me, right?

01:04:03   Like over the last, I don't know how many decades now

01:04:07   I've been following this company.

01:04:08   you know, maybe 15 years for me, right?

01:04:11   They've always, every now and then,

01:04:13   many times they have surprised me with their ability.

01:04:17   But this is a big leap.

01:04:18   This is a big, big leap.

01:04:20   Because ultimately, an iPhone going wrong

01:04:24   doesn't kill someone.

01:04:26   - Yeah. (laughs)

01:04:28   Yeah, I think, I wanna give, you know,

01:04:30   Mark Gurman says, "Apple's ideal car."

01:04:33   And the way he phrases it,

01:04:35   it makes it sound like that's what they want,

01:04:37   but it may very well be that it really is like,

01:04:40   they know it's the ideal,

01:04:42   and they know they're not gonna be able to do that,

01:04:45   but they want it, you know,

01:04:46   the way we motivate our engineers

01:04:48   to work on this self-driving thing is,

01:04:49   imagine if nobody ever needed to use a steering wheel.

01:04:52   That's okay for motivation,

01:04:54   but the way it reads in the German story

01:04:56   is a little more like they might actually believe

01:04:58   that they could do it,

01:04:59   and if that's the case, it's a fantasy and it's ridiculous,

01:05:01   but it may just be the believe sign, right?

01:05:04   Like you said, every time they leave Apple Park

01:05:07   on a Monday or a Wednesday or a Thursday,

01:05:10   or what is it, Monday, Tuesday, Thursday?

01:05:12   They leave and they tap the sign

01:05:15   of the driverless Apple car on their way out.

01:05:17   It's slightly askew, it has no steering wheel,

01:05:19   they tap it and they go on their way.

01:05:21   But the reality is gonna be a little different.

01:05:24   - This episode is brought to you by DoorDash.

01:05:27   Maybe you're hungry for Chinese tonight,

01:05:29   you know, flatmate wants pizza,

01:05:30   someone else is craving for you.

01:05:31   Well, there's something for everyone on DoorDash

01:05:34   because DoorDash connects you with the restaurants

01:05:37   you love right now and right to your door. And you can also get the grocery essentials that you need

01:05:42   DoorDash too. You can get your drinks, snacks and other household items delivered in under an hour.

01:05:48   Ordering is super easy. You just open the DoorDash app, choose what you want from where you want it

01:05:52   and your items will be left safely outside your door with the contactless delivery drop-off

01:05:57   setting. With over 300,000 partners in the US, Puerto Rico, Canada and Australia, you can support

01:06:03   your neighborhood go-tos, or choose from your favorite national restaurants like Popeyes,

01:06:08   Chipotle, and the Cheesecake Factory. For a limited time, our listeners can get 25%

01:06:12   off and zero delivery fees on their first order of $15 or more when you download the DoorDash app

01:06:18   and enter the code UPGRADE2021 if you're in the US and UPGRADEAUS if you're in Australia.

01:06:23   Jason, can you tell our listeners why they might want to do this? Why would people want

01:06:27   to order with DoorDash? I'm going to give you a contrary example to my usual example. I'm going

01:06:32   I'm going to say you are sitting at home and it's dinner time or it's just about to be

01:06:36   dinner time and you do not want to leave the house. You have no energy. You hate everything.

01:06:41   You're just hungry. Somebody please feed me and there's nobody there to feed you because

01:06:46   the people who would make the food don't want to move off the couch. They're tired. They

01:06:50   worked all day. They're miserable. Do you have an iPhone with you? Do you have an iPad

01:06:54   with you? Do you have a web browser of some kind with you? That's the beauty of DoorDash.

01:06:57   You can go there and say like, "Well, what kind of food do we want?" And then in my neighborhood

01:07:01   But what I end up with is like a list of restaurants that offer it and you can view how long it

01:07:06   will be until they can get you food.

01:07:09   Find the shortest amount of time, go to that restaurant, check a bunch of boxes and somebody

01:07:14   brings you food and you never had to leave the house.

01:07:17   And you know that happens sometimes.

01:07:18   You only have to get up off the sofa once which is to go to the door.

01:07:21   Only the one time which is to get the food.

01:07:23   Which is way less times than if you were cooking.

01:07:26   Otherwise you can just lay there and doze and ponder your life.

01:07:30   So that's a thing that happens sometimes and it's okay.

01:07:34   And that's the beauty of DoorDash is that somebody will bring it to you from those local

01:07:39   restaurants.

01:07:40   And you never know, that restaurant that's a little further away might be able to get

01:07:43   you the food sooner.

01:07:45   And DoorDash will tell you that.

01:07:47   So that's 25% off, up to $10 of value and zero delivery fees on your first order when

01:07:52   you download the DoorDash app in the App Store and enter the code UPGRADE2021 if you're in

01:07:57   the US and upgrade AUS for Australia.

01:08:00   Don't forget that it's upgrade 2021 for the US, upgrade AUS for Australia and you will

01:08:05   get 25% off your first order with DoorDash.

01:08:08   Subject to change, terms apply.

01:08:10   Our thanks to DoorDash for their support of this show and Relay FM.

01:08:14   Let's finish up the show today with some #AskUpgrade questions.

01:08:19   First one comes from Martin.

01:08:21   How often do you take screenshots by accident with your iPhone when you just want to hit

01:08:26   the power button?

01:08:27   seems to happen to me every day to cite someone, I might be holding it wrong.

01:08:32   It's endless. I do this all the time.

01:08:33   Oh, okay. Like all throughout the day?

01:08:36   Well not throughout the day but there's certain -- it just happens. It happens when I'm reaching

01:08:42   for the phone or I'm trying to do something in particular. Sometimes it's that I'm trying

01:08:45   to adjust the volume but I unwittingly have my hand on another button or I need to squeeze

01:08:51   the phone a little bit so that my volume button will be registered, but I unfortunately am

01:08:57   squeezing it on the other button and so you end up with a screenshot. I wish there was

01:09:01   a gesture that was "forget that screenshot", right? You've got the gesture to tap and bring

01:09:08   it up at which point you can delete it. And you've got the gesture to just get the little

01:09:11   floater off the screen. Oh, you can just swipe it away, but that saves it. That saves it,

01:09:16   right? So I want, I wish there was some sort of a gesture, I don't know, I grab it and

01:09:20   I like spin it around and chuck it off the side or something.

01:09:23   I want the like away with you screenshot.

01:09:25   No, I begone with you gesture.

01:09:29   But failing that, yeah, it totally happens.

01:09:31   Again, I remember when the first iPhone shipped

01:09:34   and it didn't have a screenshot shortcut

01:09:36   and we had to like jailbreak the iPhone

01:09:39   and attach it to a cable.

01:09:43   And when you got the screen the way you wanted it,

01:09:44   you had to issue a shell command on the iPhone,

01:09:47   which would grab it.

01:09:48   and then you had to use a file transfer thing

01:09:51   that you had uploaded to the iPhone

01:09:52   to basically FTP it back across the line

01:09:56   to get screenshots.

01:09:57   So what I'm saying is,

01:09:59   I'm glad we can take screenshots on the iPhone.

01:10:02   I just do it by accident a lot.

01:10:05   - I tend to only do it when I'm trying to turn my alarm off.

01:10:10   Oh, so it's my alarm? - Oh, interesting.

01:10:11   So you get a lot of screenshots of your alarm.

01:10:13   - I get a lot of screenshots that just say alarm.

01:10:16   You know, like the alarm?

01:10:18   like screen that I get a lot of those ones because usually I'm just grabbing for my phone

01:10:25   and just squeezing it. That's my typical task.

01:10:29   Yes, make it stop, make it stop. Oh God, make it stop.

01:10:33   Rajeev asks, this is actually a tangential question, "Do either of you use sleep tracking

01:10:37   of an Apple Watch? If you do, what benefits or metrics do you get out of it?"

01:10:42   I tried it with the new watch that I got, which has longer battery life and it has the

01:10:49   fast charge and all of that.

01:10:51   I've tried it.

01:10:52   I turn on the sleep thing so it now buzzes me at 10 at night and says, "You should start

01:10:56   winding down," and all of that.

01:10:59   One night I wore it, and although I think I could probably wear it every night, I'm

01:11:03   unclear on what the benefits are too.

01:11:06   It feels weird to sleep with a watch, and so I would need to get over that.

01:11:11   I'm open to the possibility of doing it eventually, but I haven't done it consistently.

01:11:16   I just tried it a couple of times and it told me that I wasn't sleeping enough and I agreed.

01:11:21   I knew that already.

01:11:24   So I haven't done more than that.

01:11:27   It did tell me like it's doing some monitoring of my oxygen and my heart rate and stuff overnight

01:11:33   and it's logging sort of like when I'm awake and when I'm asleep.

01:11:37   It sets modes in focus, right?

01:11:39   So it puts you in sleep mode, so it doesn't bug you as much when you're asleep, which

01:11:44   is good.

01:11:45   So there are advantages of it, but I haven't stuck with it.

01:11:47   Yeah, I don't do this.

01:11:49   It's like a combination of things.

01:11:51   One, I wouldn't want to, and I would hate to sleep with a watch on.

01:11:56   I would not find that comfortable at all.

01:11:57   Yeah, it's weird.

01:11:59   I don't want to have to manage the battery of my Apple Watch, right?

01:12:06   Right now, I just take my phone, my watch off the charger in the morning and I put it

01:12:12   on the charger when I go to bed.

01:12:13   I don't want to have to think about charging my watch through the day.

01:12:15   I'm not interested in that.

01:12:18   And you know people say, "Hey, just get up and get written up."

01:12:20   I just, one of the first things I do every day is take my watch off the charger and put

01:12:24   my watch on.

01:12:25   That is the way I want to live my life.

01:12:27   I don't want to have to not do that.

01:12:30   That's just how I live my life.

01:12:31   It's my choice.

01:12:33   I also honestly like just from a basic level,

01:12:38   I don't know what I'm supposed to get out

01:12:41   of the idea of sleep tracking.

01:12:42   Like I don't know what it's supposed to give me

01:12:44   because if it's telling me like, hey, you're not rested,

01:12:47   I can't do anything about that, I'm sleeping.

01:12:50   Right, like I'm already sleeping.

01:12:52   - Do it. - And I also like you.

01:12:53   - Sleep more.

01:12:54   - I know I have a weird sleep schedule

01:12:57   and it's not good enough.

01:12:57   The Apple Watch doesn't need to tell me that,

01:12:59   I already know that.

01:13:00   So I am not saying it is not good for people.

01:13:04   I just don't see why I would want to do it for me.

01:13:08   - Yeah, I'm a big fan of getting stats about yourself,

01:13:13   but having to commit to wearing my Apple Watch every night

01:13:16   in order to get sleep stats

01:13:18   is not something I'm willing to do at this point.

01:13:22   If I was having a sleep problem, I would consider it,

01:13:25   but I'm not, so I don't.

01:13:27   - I would be open to some kind of device

01:13:29   that monitored my sleep. I mean, like, not massively, but.

01:13:31   - You know, I bought a Bedit.

01:13:33   - Yeah, yeah, yeah. - I bought a Bedit,

01:13:34   which is a passive, it's a little strip

01:13:36   that you put on your bed, and it basically monitors you

01:13:39   and when you're sleeping and all of that,

01:13:41   and it's just, it's totally passive.

01:13:43   And the problem that I had with it was,

01:13:45   you have to place it, every time you change the sheets,

01:13:47   you've gotta replace it.

01:13:48   It's gotta have, it's gotta be within Bluetooth range

01:13:51   of your phone, and as you know,

01:13:52   I don't actually keep my phone.

01:13:54   If they did a WiFi version, 'cause the Apple Watch

01:13:56   is on the WiFi, so it talks to my phone when I'm wearing it.

01:13:58   They did a Wi-Fi version of something like that or something I could put in a pillow

01:14:02   or something like that.

01:14:03   Something that was a little even more kind of fuss free but you know I used that Betit

01:14:07   for a little while and it was it just didn't kind of work right.

01:14:10   Apple bought that technology so who knows what they'll do with it.

01:14:14   But I would be open to something like that but that's it.

01:14:16   This is one of those like wholly owned subsidiary companies and I bet it you can still get it.

01:14:22   It's still a thing that exists.

01:14:23   Apple owns it which is very weird.

01:14:26   - Yeah, and in the end I was not willing to move

01:14:29   where my iPhone lives to be by my bed

01:14:32   in order to use the bedded, so I just sort of gave up.

01:14:35   - Roger asks, "Do you think it's worth getting

01:14:37   "the AirPods Max dedicated mostly

01:14:39   "for surround sound movie watching?

01:14:41   "I've got small kids and can't really have my pair

01:14:43   "of HomePods blasting away at night."

01:14:45   I'll say yeah, I really like the AirPods Max,

01:14:48   I think they're great and they do a good job

01:14:50   of the spatial audio stuff, they sound really good.

01:14:53   If this is something that you really care about

01:14:55   and you can afford it, I recommend doing it.

01:14:59   Like it just seems like an easy recommendation to me.

01:15:01   - Yeah, I don't have AirPods Max.

01:15:03   You can use AirPods Pro to do this too

01:15:05   and they don't leak too badly and they're cheaper.

01:15:10   So it really depends on your comfort level.

01:15:13   But I do watch shows at night sometimes

01:15:16   with the AirPods Pro in and they're great.

01:15:19   - Yeah, will also work.

01:15:21   Like it just depends on what you're looking for,

01:15:22   but they will both do a good job.

01:15:24   And finally today Sims asks have both of you been able to keep the same second gen Apple pencil since you bought it originally in

01:15:32   2018 or have you had to replace any of them since then? Huh? I haven't had one die

01:15:38   Yep, but I ended up I ended up with two. Yep, and

01:15:42   I I can't tell them apart. They're not labeled. They're just Apple pencil

01:15:47   But they float around the house and sometimes I use one and sometimes they use the other and I looking I'm like

01:15:53   I know that I left that one out there.

01:15:54   Oh, there's one right here.

01:15:55   And so I ended up with two of them

01:15:57   and I just kind of used them interchangeably

01:15:58   and I can't tell them apart.

01:16:00   So that happened.

01:16:03   They just keep multiplying.

01:16:05   That's it though.

01:16:06   They both work fine and I haven't had any trouble.

01:16:08   In fact, at some point I wanna write a thing about this.

01:16:11   I'm not quite sure what I'll say

01:16:13   because that's sort of the point is the Apple Pencil,

01:16:16   I know we said this at the time,

01:16:17   but just I still use it to edit podcasts.

01:16:21   I love it.

01:16:22   It is the most non-technological tech product I've ever used.

01:16:27   It feels like a solid object that has, there's nothing.

01:16:34   Like the other day it wasn't working

01:16:36   and I realized I had to screw the tip in a little bit more.

01:16:38   It had come unscrewed a little bit.

01:16:40   That's the most effort that I've ever put

01:16:43   toward the Apple Pencil

01:16:44   other than snapping it on the side of my iPad.

01:16:46   And I just think it's remarkable.

01:16:49   I think it's remarkable that it feels so non-technical.

01:16:53   There's no light on it.

01:16:54   There's no button on it.

01:16:56   There's just nothing.

01:16:57   I think it's great, but I have not had a failure

01:17:00   of any kind with one.

01:17:01   - Same.

01:17:02   I mean, I think the second gen Apple Pencil

01:17:04   is one of the best things Apple's ever made.

01:17:06   Like just from a like,

01:17:08   hey, what is this thing supposed to do?

01:17:10   And like its ultimate execution.

01:17:12   It's like, it's perfect.

01:17:13   It's absolutely perfect.

01:17:14   - The first one's got weird things about it, right?

01:17:16   with the lightning thing and the tip and all of that,

01:17:19   but the second generation one is just kind of flawless.

01:17:22   - Gen one was fit for purpose, retrofit into a product

01:17:26   that already existed, you know,

01:17:28   like a form factor that already existed.

01:17:30   - How do we charge this thing?

01:17:32   - Gen two, they designed them together.

01:17:34   - Yeah, exactly right.

01:17:35   - And it's just fantastic for that.

01:17:36   - Yeah, the only, and I, my only complaint about it

01:17:40   is that I think the accelerometer that they put in it

01:17:43   is not accurate enough for me to use those features.

01:17:46   - The double tap thing?

01:17:48   - Yeah, I miss double tap,

01:17:49   so I basically turned it off where I use it

01:17:52   because I just do it by accident.

01:17:54   I can't trigger it reliably and I trigger it by accident.

01:17:59   So in neither case is it worth having it.

01:18:02   So I would say if they update this at some point,

01:18:05   I would love there to be an alternate gesture of some sort.

01:18:08   I would prefer it to be,

01:18:12   I mean it needs to be engineered differently than it is.

01:18:14   I don't know whether that's a button or whether it's a touch sensitive area or whether it's

01:18:17   just a better accelerometer or what it is.

01:18:23   But I would really like to, I like the idea of having a gesture on the device but the

01:18:30   gesture that they built I don't use because it's not reliable.

01:18:33   Yeah, I would like to see two things if we're going to go button, programmable button and

01:18:38   touch sense like a not not touching a sensitive area on the opposite side for a racing. Oh, yeah

01:18:45   Yeah, that would be that would be a lot of fun to have the alternate basically an alternate input side on the other side

01:18:51   Little two-headed pencil the two-headed pencil, but like a great just a fantastic

01:18:55   Racer you could you could have apps could use it as a different type of pen, right?

01:19:00   There are lots of different things you could do programable like the double-tap thing is exactly different apps can use it different ways

01:19:07   But like these things would they would just be nice to have for me that they don't need to do either of those like because

01:19:12   It really is is so it's just such a good thing. It's so well

01:19:16   Simplicity just it's amazing

01:19:18   If you'd like to send in a question for us to answer on the show just send out a tweet with the hashtag

01:19:23   Ask upgrade or use question mark ask upgrade in the relay FM members discord that you can get access to

01:19:28   If you sign up for get upgrade plus go to get upgrade plus calm and you will also get longer ad free

01:19:35   versions of every single episode of Upgrades.

01:19:39   If you enjoy the show, you get more of it with no interruptions.

01:19:43   Thank you so much to everybody that has signed up.

01:19:45   All of you Upgradients, we really, really appreciate your support.

01:19:49   Also thank you to DoorDash, Member4 and ZocDoc for their support of this week's episode.

01:19:54   But most importantly, as always, thank you for listening.

01:19:58   If you'd like to find Jason online, you can go to SixColors.com, TheIncomparable.com,

01:20:02   He's @JSnell on Twitter.

01:20:04   I am @imike, I-M-Y-K-E,

01:20:06   and we both host here many shows at Relay FM.

01:20:09   You go to relay.fm/shows and check out all of the great

01:20:12   shows that we have to offer for you.

01:20:15   So until next week, say goodbye Jason Snell.

01:20:18   - Goodbye Myke Hurley.

01:20:19   (upbeat music)

01:20:21   [MUSIC PLAYING]