170: The Rat King of Cables


00:00:00   [Music]

00:00:08   From Relay FM, this is Upgrade, episode 170.

00:00:12   Today's show is brought to you by Balance Open, Away, and Encapsula.

00:00:17   My name is Myke Hurley.

00:00:18   I am joined by Jason Snell.

00:00:20   Hi, Jason Snell.

00:00:21   Hello, Myke Hurley.

00:00:22   How are you?

00:00:23   I'm very well, Mr.

00:00:24   Jason Snell.

00:00:24   How are you?

00:00:25   Uh, well, it's a kind of a complicated story,

00:00:29   but uh... Jason nobody cares about it if it's complicated no one cares

00:00:33   especially because it's time for #SnailTalk

00:00:37   this week's snail talk question comes from Matthias and Matthias asks

00:00:40   what Apple watch watch face do you use

00:00:44   utility I still use utility which one is the utility face can you

00:00:50   describe it utility is the one that looks like my

00:00:53   old analog watch it's uh it's got the um it's got numbers and

00:00:58   hands on it. Does it have four complication spaces? It's got top left, top right, full

00:01:06   bottom and it's got the little tiny room for the date and the day inside the circle. And

00:01:12   it is actually, I had two Swiss Army brand watches that I wore before I got the Pebble,

00:01:19   before I got this. I found the Pebble the other day, more on that in a bit. And anyway,

00:01:26   I like it because it lets me drop those complications on there and it reminds me of my old watch

00:01:29   face and that's pretty good. I also have the Explorer face active and that's the one that

00:01:36   comes with the cellular watch. That's the one that has dots on it to tell you when you're

00:01:42   on the cellular network. And I will sometimes when I remember I'll swipe to that and that's

00:01:45   got like a phone button and activity button and it's sort of a I'm roaming around face.

00:01:50   So sometimes I will swipe to that when I'm out and about and thinking about it.

00:01:55   I have to say, I am disappointed in the evolution of watch faces.

00:02:04   I was very excited with the initial batch of watch faces and I thought, "Well, we'll

00:02:07   see where they go from here."

00:02:08   Whether they're third-party faces or not, we'll see where Apple takes this, and different

00:02:12   variations and more flexibility and all those things.

00:02:15   And that's basically not happened, which is really super disappointing.

00:02:18   They have added some animated faces that I'm never going to use.

00:02:22   I'm sorry Buzz Lightyear.

00:02:25   Never going to do that.

00:02:26   Never going to use a Mickey Mouse watch, which was there at the beginning, Minnie Mouse,

00:02:30   whatever.

00:02:31   It's, those are fine, and I don't dispute them, but like, I am a little frustrated that

00:02:35   there isn't more kind of flexibility in, and ability to move things around and add different

00:02:43   complications and stuff on the other watch faces, or variations on those faces.

00:02:47   Don't forget kaleidoscope.

00:02:49   Yeah, the fact that Explorer exists kills me because Explorer looks essentially the same as Utility.

00:02:55   It's slightly different, it's not as attractive, but it's close, it's in the ballpark.

00:02:59   And so Explorer has the little cellular dots in the background, but Utility doesn't. Why is that? Why can't... why?

00:03:07   I don't know, it's really disappointing. But anyway, for the most part, I am just using Utility.

00:03:13   I used a Siri watch face.

00:03:15   Oh really? I can't do that. It doesn't provide anything valuable for me.

00:03:23   It does for me. I like it. I wish it could do more and I hope that it will and I believe

00:03:28   that it will. I also wish I had space for one more complication. If I had space for

00:03:32   one more complication, this would be the perfect watch face for me. I like it. It gives me

00:03:37   information about stuff that's going on. And it also does a good job of like, it shows

00:03:41   me some little photo memories every day. I actually really like the Siri watch face.

00:03:45   I've been a big fan of it. I tried it out because I just wanted to see and then I never

00:03:50   changed. And I like it a lot.

00:03:53   I like that. I like having the hands. Something that I've always liked on. I have always liked

00:04:00   analog hands on digital watches. I think that's a hilarious idea and I think it's cool and

00:04:06   fun and I don't know why but I always have. I had a Casio digital watch at one point that

00:04:12   had little LCD hands that would move or move, light up as they went around and I thought

00:04:20   that was pretty cool. So I gravitate toward those but the Siri face just the data I feel

00:04:26   like it's not geared for somebody who with the data set that I've got apparently and

00:04:32   I keep seeing like calendar items that I don't care about and all that so I've just sort

00:04:35   of given it up.

00:04:36   care about your calendar items? Because the calendar items tend to be things...

00:04:42   okay this is a little sidebar. I have all-day events on my calendar sometimes

00:04:47   and boy things are really bad at interpreting those. Amazon is the worst.

00:04:52   My Echo Show in the in the kitchen just keeps saying "oh here's this event

00:04:59   at 12 a.m. that's still going on and going on all day" and it's like no it's

00:05:03   an all-day event. It's just a banner in the calendar app. Just let it be. And I find similar

00:05:09   things with a Siri watch face where it's like, I don't care about the... Because I'm not

00:05:13   rushing from place to place. I don't need my watch to remind me, "Oh, you've got a thing

00:05:16   at three and then another thing at four." That, I rarely have things like that. And

00:05:20   so instead it picks up this thing and like I'm looking at my watch all day telling me

00:05:25   you have a podcast at 7.30 PM. I don't care that I have a podcast at 7.30 PM. Tell me

00:05:30   at 7.30. And it just doesn't work for me. I get why, I am not the use case for it, I

00:05:36   guess is what I'm saying. But I don't find value in the stuff that it shows me there.

00:05:40   And therefore it's just clutter. It feels like, it's not the same as something like

00:05:45   with an ad banner at the bottom, like an app with an ad banner at the bottom, but it gives

00:05:49   the same effect to me, which is there's junk on it that I don't care about, that it's trying

00:05:54   to push at me, and I don't want to see it. And that's why I don't use the Siri face.

00:05:57   Okay. I mean, I understand, but for me, I have a computer on my wrist. I want it to

00:06:03   be the most computery that it can be, and I feel like Siri watch face is the most computery

00:06:08   that it can be. They should make like a command line watch

00:06:11   face. Yeah, just...

00:06:12   That just keeps on like doing a readout of the current time, and there's a little prompt

00:06:18   and you can, yeah. Bash.

00:06:19   That'd be super computery. Pound pound hash sign. Thank you so much to

00:06:24   to

00:06:37   Grady's voting is still open. It is open until the 14th of December. We have had hundreds

00:06:44   of submissions so far. I am very surprised at the sheer amount of submissions that we've

00:06:48   had and I found a relatively rudimentary but way that I'm happy with method of calculating

00:06:55   the responses because obviously this is an all text entry voting system which makes it

00:07:00   a little bit more tricky actually exponentially more tricky when it comes to tallying up the

00:07:06   the votes but I've been doing some spreadsheet work Jason and I think I have an option. So

00:07:11   I'll be able to collate some of these answers for us to give us rough estimations of the

00:07:15   most popular items. So that's going to be very useful for us when it comes to the upgradees.

00:07:20   I've also been starting to write down my personal nominations Jason. I'm pulling in my list

00:07:25   for the upgradees now. Upgradees fever is, we're actually in the upgradees season now.

00:07:31   This is a new thing. All of December is the upgrade season. We are deep within it.

00:07:35   culminating on the first of January with the release of the episode.

00:07:39   Exactly. So if you would like to take part in the upgrade-ies, the voting form will be

00:07:43   in the show notes. Please go complete it. You don't have to fill in every category.

00:07:48   Most people haven't, and that's great. Just fill in the things that you like, and it will

00:07:51   help us when it comes to awarding, I should say, our awards later on. Well, actually,

00:08:00   the beginning of next year. So I'm very excited about that.

00:08:04   There is a holiday tradition that has been accidentally created but now exists as a real

00:08:09   thing.

00:08:10   As so many traditions are.

00:08:13   Where I record a standalone Myke at the Movies episode with Tiffany Ahmet and this year we

00:08:19   discussed Empire Records which was one of Tiff's favorite movies.

00:08:23   I think I'm going to pick the next one we decided.

00:08:26   So you can go listen to that.

00:08:28   This is just yet another reason to subscribe to The Incomparable's Myke at the Movies feed

00:08:33   which is at the incomparable dot com slash mike.

00:08:37   Because not only do you get stand alone cut outs of every single mike at the movie segment

00:08:42   which includes everything on upgrade and analog, but also the occasional stand alone episode.

00:08:48   This is one of them.

00:08:49   So if you want to hear me and Tiff talk about Empire Records, you can do that.

00:08:53   You're coming up to the end of Firefly now.

00:08:55   We're actually, as we're recording this episode, tomorrow, me and Casey will be talking about

00:09:01   the movie, and then we're done. We have plans for something else, but I don't know if we're

00:09:05   going to need your help on that. But that's what we'll see. Everyone will see. We have

00:09:11   plans, but it's not media. It's not popular media is what we're going to do afterwards.

00:09:17   We have a little plan.

00:09:18   All right, that's nice.

00:09:21   So last, I think it was last year, there was a runner-up upgradey, or like an upgradey

00:09:28   runner-up was a Mac app by Marco Arment called Forecast. The only reason we didn't give

00:09:35   Forecast the upgradey for new Mac app last year was because it wasn't available to the

00:09:41   public. I felt like it wasn't fair, even though it was mine and your favourite new Mac app,

00:09:48   we couldn't really give an award to something that nobody could use. And I think we made

00:09:54   the right decision because almost a year later this app has finally made it out to the public.

00:10:01   And forecast is a podcast MP3 encoder with the ability to add in chapters and metadata.

00:10:09   If you are a podcast producer, I thoroughly recommend using forecast. Maybe more than

00:10:15   anything else, how fast it encodes MP3 files and why is that Jason?

00:10:20   Oh boy, it's because Marco, Marco Armit doesn't like software that doesn't use all the cores

00:10:30   of your computer.

00:10:31   That's basically it.

00:10:33   And I understand why.

00:10:34   If you have one of these like iStat menus or something like that where you can see how

00:10:38   your computer cores are being used, you'll find that so many things that you do that

00:10:44   are processor intensive are single threaded, which means they're just running on one core.

00:10:51   And so, yeah, they can run on the core that is the sleepiest and everything else can be

00:10:56   running on the other core and it gives you some boost in performance. So you have two

00:10:59   things going at once that can do that. But if you're doing something that takes like,

00:11:03   it's gonna take five minutes to do this thing or six minutes to do this thing and you sit

00:11:08   there for six minutes and you've got four cores, your mind says, I could do this in

00:11:14   a quarter of the time if it used all four cores. So why am I wasting my time? And then,

00:11:19   you know, you multiply that over all the time you do this thing and you're like, I'm sitting

00:11:22   here waiting for this thing to conclude for like five hours a year, 10 hours a year. That's

00:11:27   stupid. Marco is a software developer, so he can do something about it, which is parallelize

00:11:31   stuff. And so he took the lame MP3 encoder and built a system that basically dispatches

00:11:40   sections of your podcast audio to different iterations of LAME running on different cores

00:11:47   of your max processor. And as a result, it encodes much faster. That's not a feature

00:11:54   of the base encoder, it runs in a single. So Marco did the work to parallelize it basically.

00:12:00   And then on top of that, the funniest trick of all, which I think comes from the fact

00:12:06   that Marco thinks about a lot of this stuff from a kind of like behind the scenes almost

00:12:09   command line kind of perspective is when he wrote this Mac app, which is his first Mac

00:12:14   app, basically. On a standard app, you'd do all the work and then you'd press the button

00:12:20   and watch as it encoded, and that's not what happens on forecast. When you drag your file

00:12:25   in to the forecast window, it just starts encoding it in the background while you're

00:12:29   doing all the work of filling in the tags and all of that. And so generally, by the

00:12:34   the time you're done doing all the metadata, your encode time is zero because it already

00:12:40   did it. It did it in the background. Even if it's like a two hour long file, it's chopped

00:12:47   it up, sent it to all the cores and gotten it back. And now all you do is press save

00:12:51   and tell it where to save it and it's done.

00:12:54   My favorite thing about forecast is the auto filling that it does. As a person who produces

00:13:00   multiple shows, the fact that forecast, if you use a relatively similar file, like a

00:13:06   naming structure for your files, which I think most people tend to do. So like for example,

00:13:11   when I export the WAV file from Logic that has all the chapters in, because that's one

00:13:16   of the ways you can do it, one of the great things I love, you add all of the chapters

00:13:19   into the Logic project, which is what Logic calls as markers, so you add them into the

00:13:24   actual file in Logic, you export as a WAV file and it carries that data through, but

00:13:28   then when I open the application, when I open a forecast and put the upgrade file in, it

00:13:34   knows all the chapters are prefilled. But because I will call this one upgrade170, it

00:13:39   knows its upgrade, so it prefills the title, it prefills the episode number, it adds the

00:13:45   upgrade artwork in, and then any previously used chapter name, like #snailtalk and #askupgrade,

00:13:52   it prefills those with the artwork there too. And if I used links, then it would do that.

00:13:58   Like if I put in a link for Ask Upgrade, it would also put the link in that I want.

00:14:01   Yep. So that's what I love because I'm able to add more rich data with less time

00:14:07   because my biggest problem when it when when we were originally talking about

00:14:11   adding chapters into shows was the amount of extra time

00:14:15   it's going to take for me to do all of this stuff.

00:14:18   And then when me and Marco were talking about forecasts and I tried it out,

00:14:21   I was like, I can do this.

00:14:23   Still takes me more time,

00:14:24   but it doesn't take me as much time as the previously available tools.

00:14:27   - So that's why I use it as my level.

00:14:28   - Because you're building your chapters

00:14:29   while you're doing your edit,

00:14:31   which means it's right there,

00:14:32   as opposed to the other way,

00:14:33   which is you have to write down time code,

00:14:34   and then if something changes,

00:14:35   you have to change the time code,

00:14:36   or if you go to the end,

00:14:37   and then when you're exporting the file,

00:14:39   you have to go back through

00:14:40   and find where your markers were,

00:14:42   and then input the code.

00:14:43   And now with this approach,

00:14:45   you just, you know, you're like,

00:14:46   "Oh, this is a new segment."

00:14:48   You press the plus button,

00:14:49   a new marker drops into Logic,

00:14:51   and you give it a name,

00:14:53   and that name is even picked up by Forecast.

00:14:56   So yeah, it's all very clever.

00:14:57   It also remembers what, I have,

00:15:00   some of my podcasts are in different formats.

00:15:01   Some of them are mono, 64K BPS,

00:15:04   and some of them are stereo 96.

00:15:06   And it auto-fills that too.

00:15:08   It knows what podcast it is

00:15:11   and what settings you use for it.

00:15:14   So that you don't have that situation where it's like,

00:15:15   "Oh, it's set on 96, but I want this one to be 64."

00:15:18   It knows that too, which is pretty cool.

00:15:21   So yeah, it's, I mean, it's a niche product,

00:15:23   but if you're somebody who doesn't just listen

00:15:25   a podcast like this, but also sometimes makes them. You should check it out because it's

00:15:29   free and it's really good. It's got some issues in the UI. Marco built this tool for himself

00:15:38   and then eventually for his friends and, you know, UI polish in areas where it's not necessary

00:15:48   didn't get prioritized because it worked fine. So, you know, it may not look like some super

00:15:52   super fancy tool, but it is incredibly functional. So it doesn't need to look super fancy.

00:15:59   No, but I love it. It's fantastic. It's really great. Talking about really great apps that

00:16:05   I love very much. I've spoken about Carrot Weather like almost incessantly on this show.

00:16:10   So now every time there is a Carrot Weather update, I feel like I have to talk about it

00:16:14   again. And there's always good reason. So the Carrot Weather watch app just got revamped.

00:16:21   Not only is the Carrot Weather app one of my favourite iOS apps, the Carrot Weather

00:16:26   watch app I think is the best watch app.

00:16:29   It's the most functional, it has always worked really really excellently and continues to

00:16:34   get a lot of love from the carrot folk and I think it's fantastic.

00:16:38   So the watch app just got completely revamped, it's really customisable, it almost has, it's

00:16:43   like taken from the design conventions of the Apple Watch, you can add little elements

00:16:48   that look like complications inside of the app

00:16:51   and you can tap on them and they take you

00:16:53   to different elements.

00:16:54   Like you can tap on like a complication

00:16:57   and it will show you some additional weather information

00:16:59   depending on what you've tapped on.

00:17:01   It loads incredibly fast.

00:17:02   It's still independent from the iPhone.

00:17:04   It can talk now.

00:17:05   So one of the things that like a lot of people love

00:17:07   about Carrot weather is like it has the personality,

00:17:10   but the personality on the iPhone app

00:17:12   could speak to you if you wanted it to.

00:17:13   I turned that off because I don't need it to speak to me,

00:17:16   but I do leave the jokes in

00:17:17   I do find them funny. But now on I believe it's on watch OS 4 with the third generation

00:17:25   Apple watch or series 3 I should say, it does spoken forecasts when you open it it can speak

00:17:30   to you and it will have as much character as you decide on the phone so it can either

00:17:35   do the jokes on all the jokes and just speak to you or whatever. And I don't have an ultra

00:17:39   premium membership because I don't need the features that it gives you but if you have

00:17:43   because there's different tiers of subscription that you can pay, if you have the ultra premium

00:17:47   which is the top level which I think you need for weather underground you can get radar

00:17:51   on your watch which is wild so just tons of incredible new features I absolutely love

00:17:58   this app if you like weather or you want to know about weather I recommend Carrot Weather

00:18:02   it's so great it's good it's good and the watch app is really good that is now my that's

00:18:10   my complication my weather complication on my watch face me too speaking of that watch

00:18:13   because you can also customize that,

00:18:15   you can choose what you want.

00:18:17   It does a great job of what I like feels like temperature,

00:18:21   like that's what I wanna know.

00:18:23   And it does a great job of allowing you

00:18:24   to prioritize feels like temperature everywhere.

00:18:27   So my complication on my watch,

00:18:29   it has a little icon for the type of weather

00:18:31   and then the feels like temperature.

00:18:33   So yeah, I absolutely love this app

00:18:36   and recommend that you try it out if you haven't already

00:18:38   and the watch app is really great.

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00:21:06   A lot of holiday travel out there, Myke. A lot of people are going to be traveling for

00:21:11   the holidays.

00:21:12   Yeah, it's getting cold out there. I don't know why that just popped into my head, but

00:21:16   there we go.

00:21:17   but sure, that works. Do you do any holiday? We just put together, it'll be next weekend's

00:21:25   show, we did a holiday traditions episode of The Incomparable, which was a lot of fun,

00:21:31   where we just talked about, literally that was just it, it's like stuff we do for the

00:21:35   holidays. Do you have any, are you preparing, do you decorate anything like in your house?

00:21:40   Do you have little things that you put up? What do you do?

00:21:42   This is our first year where we're spending a significant amount of time over the holiday season in this house

00:21:48   So we've owned this house for a year

00:21:50   But last year we spent like four days in December because we were traveling around so we are now buying

00:21:57   Decorations so we over the next couple of days we have like Christmas tree and all that sort of stuff coming up

00:22:03   I'm very excited because I'm gonna be able to hook up to a Wiimote which I've basically never used

00:22:08   so I'll be able to ask my various canisters to

00:22:11   Turn the lights on and off for the Christmas tree. I'm excited about that. Uh-huh that that is something which is bringing me lots of joy

00:22:18   And but all of my regular holiday traditions are going out the window this year as I'm gonna be spending my first

00:22:25   Christmas away from my family as I join a deenas family in Romania. Ah

00:22:29   So that's this is like a whole new one for me

00:22:34   So I have no real no traditions that I'm observing this year whilst also building some new ones. So that's good for us

00:22:41   Are you going to do a London Christmas?

00:22:46   - Kind of, yes.

00:22:49   So next weekend, all of my family are getting together

00:22:54   because basically this year, more than any other year,

00:22:58   the family's completely splintered

00:22:59   into all different places.

00:23:01   Like people go into other family homes, et cetera, et cetera,

00:23:04   and like other partners' homes.

00:23:05   And we have one group of the family

00:23:08   who's going abroad for Christmas this year.

00:23:10   And so we're getting together kind of next weekend

00:23:13   to do like the big Christmas dinner

00:23:15   we're all gonna have together.

00:23:17   - Yeah, that's good.

00:23:18   Okay, that's good.

00:23:19   We have, what do we have?

00:23:23   We haven't gotten a tree yet, although we are going to.

00:23:24   We're not going anywhere.

00:23:25   So we actually have delayed getting our tree a little bit

00:23:27   because we know that needs to last.

00:23:29   Back when we would visit,

00:23:31   especially if we like drive to Phoenix

00:23:33   and see my mom for Christmas,

00:23:35   we would get a tree really early

00:23:36   because basically we would be leaving before Christmas

00:23:39   putting the tree out. So it didn't need to last very long, but we wanted to last this

00:23:44   year so we're kind of waiting a little bit. And then the kids decorated and that's all

00:23:50   pretty good. My street, however, is totally obsessed. They have put up the oak tree next

00:23:56   to my window here, in fact, now has lights all over it, which is weird. But the people

00:24:02   are kind of aggressively adding lights to trees in the neighborhood. Is our tree next?

00:24:06   I don't know. It's a little bit scary. Well, it's like, no, no, it's more like, "Hey, we're

00:24:11   going to put lights in your tree, but it's not your tree. I don't care. It's on my street.

00:24:16   We're going to put lights in it now."

00:24:17   Right. Okay.

00:24:18   Okay.

00:24:19   So, it's like they're light-bombing. You know, they're just like throwing lights into everything.

00:24:23   Yeah, it's a little bit out of hand, but I do have, my tech angle here is the same thing,

00:24:31   I've got a HomeKit smart switch that's attached to our Christmas lights outside.

00:24:38   So now those are on a schedule with the regular outside lights.

00:24:44   And then on the inside, I've got another one of those switches for the Christmas tree lights

00:24:50   when we get those so that I can also tell various people inside canisters or phones

00:24:56   to turn on the holiday lights, which is fun, and I'm looking forward to that. And yeah,

00:25:03   I thought the next step, obviously, is to get some of those lights where you can actually

00:25:06   control what they do from an app, but I haven't gotten there yet. That's a little too far

00:25:12   for me, but other people, I think, are already there.

00:25:15   - Yeah, I have considered maybe, you know, those, like, those little strips, the light

00:25:21   strips.

00:25:22   - Oh, I've got some of those. I just got some of those. I'm not sure what I'm gonna deploy.

00:25:25   - Putting them in green and putting them in places.

00:25:27   - Yeah, I know.

00:25:28   Well, I used to have smart bulbs outside

00:25:30   and they were red and green and now I don't.

00:25:33   Now I have regular bulbs out there.

00:25:35   So I thought about that,

00:25:36   about whether I should like maybe,

00:25:38   you know, go get some colored light bulbs

00:25:40   for the month of December or whether I,

00:25:42   I'm not that far ahead.

00:25:45   I'm not quite sure what I'm gonna do about that yet.

00:25:46   'Cause it's not, the plain white bulbs

00:25:49   are not particularly festive

00:25:51   and I'm feeling like some serious,

00:25:54   There is an arms race going on outside my house, Myke,

00:25:57   and I don't really wanna participate in it.

00:25:58   At the same time, I also don't wanna be like

00:26:00   the lemon on the block.

00:26:02   So I don't know, we'll see,

00:26:04   which is ironic 'cause our house is yellow.

00:26:06   So we are the lemon.

00:26:08   - You already are the lemon.

00:26:09   There's nothing you can do about it.

00:26:10   - Yeah, I know, but I don't wanna, yeah, exactly.

00:26:12   - So there is a specific topic today

00:26:16   that me and you are kind of avoiding.

00:26:18   Like, we're gonna talk about it,

00:26:19   but like we're not super-infused about it.

00:26:21   So we've got like a million other little things

00:26:24   we want to talk about today before we get to that one big topic. One of those things

00:26:28   was holiday traditions. The next one is The Kindle Oasis 2. So Jason, I assume you have

00:26:34   yours by now. We spoke about this weeks ago.

00:26:36   I do. Scott McNulty is not here to join us, unfortunately. Nor is Stephen Hackett, who

00:26:42   has one of these, too. I do have it. It's pretty good. I like it. The screen is bigger.

00:26:53   I guess that's nicer.

00:26:55   I'm just in one of these positions now

00:26:56   where since I often will buy like every Kindle

00:26:58   just because I wanna write about it.

00:27:01   But I haven't written about this one yet

00:27:02   'cause I'm still not entirely sure how I feel about it.

00:27:05   I think it's good.

00:27:06   It's waterproof, which I am very rarely in a position

00:27:09   where I need a waterproof Kindle, but that's nice.

00:27:11   - Read a book in the shower.

00:27:13   - Yeah, it's like the old Kindle Oasis in shape,

00:27:16   but the old Kindle Oasis came with a battery case

00:27:19   that you would attach and it was small and thin.

00:27:22   And this one doesn't have any case,

00:27:23   but it's still got that kind of wedge shape where you've got a kind of grippy part and

00:27:26   then a thinner part. It weighs what most Kindles weigh. It's not super light and thin like

00:27:34   the first Oasis was. The screen is bigger, which is nice. It's the high-end Kindle, so

00:27:41   it's much more expensive than the Paperwhite. My feeling is most people should buy the Paperwhite.

00:27:47   I think the Paperwhite is great.

00:27:48   It's, it's a, that's the Kindle to buy.

00:27:52   The Oasis 2 is nice,

00:27:54   nicer than the Paperwhite in a few ways,

00:27:58   but they're different ways than the first Oasis.

00:28:00   And that's what's got me kind of perplexed here is that

00:28:04   I was expecting to react to this one and either say,

00:28:08   oh, it's clearly better or,

00:28:09   oh, it's not better than the Oasis 1.

00:28:12   And instead it's sort of like,

00:28:14   it's kind of better in some ways and not better in others.

00:28:17   and samey in others.

00:28:19   So I'm, you know, it's a nice high end Kindle.

00:28:22   If you're somebody who uses a Kindle all the time

00:28:24   and you've got a little extra money to spend,

00:28:26   it's, the screen is nice and it's big.

00:28:29   It is waterproof.

00:28:31   The back is aluminum back,

00:28:34   which is actually very nice, I think.

00:28:36   It's the, it certainly feels like the best materials

00:28:40   ever used in a Kindle, if that makes any sense.

00:28:43   And that it's not like a plastic-y Kindle.

00:28:45   It's a little bit nicer, but in the end,

00:28:50   unless you're a Kindle maniac, like maybe I am,

00:28:54   the best buy is a Paperwhite.

00:28:57   Paperwhite's an excellent, excellent device.

00:29:00   And this is my disclaimer part, which is to say,

00:29:04   why would you, my mom had this question for me,

00:29:06   which is why would you use a Kindle when you have an iPad?

00:29:13   And my answer is generally,

00:29:17   I like that the Kindle is a dedicated reading device.

00:29:20   When I'm holding the Kindle,

00:29:22   all I'm gonna do is read a book.

00:29:24   I'm not gonna get distracted by notifications on my iPad

00:29:27   or anything like that.

00:29:28   And then I also like the screen.

00:29:30   I like that it's that E Ink screen

00:29:32   that feels like I'm looking at print

00:29:35   and not at a backlit device screen

00:29:39   like all the other devices that I use.

00:29:41   And I like that about it.

00:29:43   and you can get a Kindle Paperwhite for, I don't know,

00:29:46   is it 99.79?

00:29:47   It's not, it's cheap, relatively speaking,

00:29:51   and they last forever,

00:29:52   and the battery lasts forever, by the way.

00:29:55   So it has a lot going for it

00:29:58   if you're somebody who is,

00:29:59   somebody who reads a lot of books, basically.

00:30:01   I prefer, I try very hard never to read a book

00:30:04   on my iOS devices, and so every now and then,

00:30:08   I talk about stuff in the Kindle store,

00:30:10   and somebody on Twitter, and somebody reminds me,

00:30:12   oh, it's also on the iBook store.

00:30:14   And I'm like, oh, right, the iBook store,

00:30:15   'cause I just don't buy books on iBooks

00:30:17   because I don't wanna read on my iPhone or my iPad.

00:30:21   And if you do, that's fine.

00:30:22   I mean, for a lot of people,

00:30:24   it doesn't make sense to have a separate device,

00:30:26   but I really like having that as a separate device.

00:30:29   - The Kindle Paperweight is $119.

00:30:32   And then there's a regular Kindle, which is 79.

00:30:35   - Now, I don't think that's,

00:30:36   I think that may be with the special offers turned off,

00:30:39   which you probably should do.

00:30:41   But if not, then they put it on sale all the time.

00:30:44   That's the, oh no, it's 119 with special offers.

00:30:48   Dang, well, wait for it to go on sale then I say,

00:30:51   or buy the certified refurbished one for 99 then.

00:30:55   That's too high.

00:30:55   They often are going on sale.

00:30:58   I would not get the cheap Kindle.

00:31:00   There is a cheap Kindle and that I don't recommend,

00:31:04   which, oh, and now that's up to 80.

00:31:06   They must've been putting them on sale

00:31:07   when I looked a couple of weeks ago,

00:31:09   when it was like Black Friday and all of that.

00:31:11   and now they're back up, I predict they'll come back down.

00:31:14   I predict there'll be another sale at some point.

00:31:17   And that's what you should look for if you're buying them

00:31:19   'cause Amazon does put those on sale

00:31:21   and you don't wanna spend 119 when you can spend 99

00:31:25   for a Kindle Paperwhite, but like the Oasis starts at 249.

00:31:29   It's a lot more and does it really provide $150 more?

00:31:34   Nah, I don't think so.

00:31:40   - Yeah, it seems like there's like a lot of choice now

00:31:44   and in a way that the movie hasn't been before and-

00:31:47   - They still sell the Kindle voyage.

00:31:49   They must've made a lot of those

00:31:50   'cause I don't know why that product exists.

00:31:52   Like I don't, it's not, I mean, if I have,

00:31:54   if I struggle to find a difference

00:31:56   between the Oasis and the Paperwhite,

00:31:58   the voyage in between for 199 is,

00:32:01   it's like, it's very vaguely better than the Paperwhite,

00:32:05   but not really and it's not even that different.

00:32:08   It's got like, you can squeeze the sides to change the page,

00:32:11   which is not a fun thing.

00:32:13   I mean, that's the best thing about the Oasis honestly,

00:32:15   is that it has physical page turn buttons,

00:32:17   which are the best.

00:32:19   But yeah, anyway, the long story short,

00:32:23   regardless of the price,

00:32:24   and you should look to see if Amazon puts it on sale,

00:32:26   or if you can pick up a reefer,

00:32:28   but if you're looking for a new or to try a Kindle,

00:32:31   Paperwhite is the, it's the right answer,

00:32:34   because it's so good,

00:32:35   and it's the next to lowest priced one.

00:32:39   The lowest price one doesn't have the lighting on it.

00:32:42   It doesn't light itself, which is a really great feature

00:32:44   because sometimes it's dark where you are

00:32:47   and if you wanna read and turning on a light

00:32:50   to read on an electronic device is dumb.

00:32:53   - Hey, Jason, do you wanna talk about your office?

00:32:57   (laughs)

00:32:58   - I do.

00:32:59   I do, we got a lot of little topics,

00:33:02   a lot of little things to talk about

00:33:04   before we talk about the other thing,

00:33:06   which we will talk about, so we'll get there.

00:33:11   I do, this is like kind of like follow out to Free Agents 35

00:33:14   which posted last week where David Sparks and I talked

00:33:16   about all sorts of things going on in our lives.

00:33:18   And it's sort of the new format for that show

00:33:22   where we were alternating between kind of like issues

00:33:24   that have come up in the last month with an interview.

00:33:27   And I mentioned this there, I set up my office,

00:33:31   you know, I set up my office what, four years ago,

00:33:33   three and a half years ago, something like that. A long time ago, when I still had a

00:33:39   job and was commuting a lot of the time, and it was sort of under the premise of being

00:33:45   a home office, and then it turned into my full-time office. And I don't know if this

00:33:49   has happened with you, with your office yet, but you make guesses about what you're going

00:33:56   to do, because you've literally never worked in the space before, right? Like when you're

00:34:01   making your decisions about MegaOffice, to use your term for it, that I guess I'll just,

00:34:07   everybody knows what it is, MegaOffice, you never worked in it. You were making decisions

00:34:14   and being like, all right, let's see how this goes. There's a leap of faith that happens

00:34:18   there, right? And I don't know if this has happened for you yet, but after being here

00:34:22   for three years, I know more about what I need and how I work and the stuff that collects

00:34:30   and what I used to do my job than I did when I had never done it before, which seems logical,

00:34:36   right? So I've come to that. Are you thinking about that? Are there things going on in your

00:34:41   office where you're like, "I don't know. I don't know if this is right," or where you

00:34:45   find that maybe decisions you made you're now questioning?

00:34:48   >> Yes. I haven't got any solutions yet because we still got other just like house decoration

00:34:54   stuff. So there's like, I thought that I had really good storage, but there's like a bunch

00:34:59   of things that aren't in the good storage solutions so like I clearly need more right

00:35:04   like that I haven't I haven't completely nailed that down yet plus I have a bunch of stuff

00:35:08   I need to get rid of like eBay put things on eBay and stuff like that so I'm kind of

00:35:14   in the new year I'm gonna do a bit of a clean out and then a kind of a restructuring and

00:35:17   it's gonna get I'm also kind of putting it on hold a little bit because at some point

00:35:22   within the next six months I'm gonna be buying a gaming PC well actually I want to build

00:35:28   the gaming PC. So then I'm gonna have to do some pretty serious office changes to

00:35:35   accommodate a whole other computer coming into the room. So yeah that's gonna

00:35:41   I'm kind of holding off a lot of big changes for that because I have a corner

00:35:44   desk so it could just go on the other corner of the desk right and I think it

00:35:48   will work pretty well but then I need to work out like everything that's currently

00:35:52   on that part of the desk where does that go and kind of like start a shuffling

00:35:55   process down, but I'm saving a lot of that until the moment when I decide to buy the

00:36:00   PC because I think it's gonna change a lot of what goes on in here.

00:36:06   Have you talked about the gaming PC somewhere where I just haven't listened yet?

00:36:09   I've made reference to it mostly on remaster, where I've come to the decision that I'm

00:36:13   doing it, and there's a couple of reasons for it.

00:36:17   So one is just like, I have dabbled in game streaming and have quickly come to realise

00:36:25   that the Mac is terrible for streaming no matter how you decide to do it.

00:36:30   It's just, it just doesn't work.

00:36:32   I have a great little box that Elgato makes called the HD60S, which I can, because I want

00:36:38   to stream my Nintendo Switch games, right?

00:36:40   But there are problems with the software where I get a delay in my headphones of my own voice

00:36:45   if I want to do any narration and there is absolutely no way to stop that from happening.

00:36:49   But that doesn't, that's not how it works on the PC. It's fine on the PC. I want to,

00:36:54   I want to get a good VR rig. I want to get an Oculus Rift. And so that's my only option,

00:37:01   right. And there's games like Player Unknown's Battlegrounds, which is one of the biggest

00:37:05   games of this year that I haven't been able to play because it's not on PlayStation. It's

00:37:11   not on Mac. It's on PC and soon on Xbox. So yeah, I have decided I'm gonna build, I'm

00:37:20   actually gonna build a gaming PC.

00:37:22   All right, well I mean that's a fun project and I think that there's discussion to probably

00:37:27   be had from it on multiple of your shows.

00:37:29   It's gonna span everything when I'm doing it because it's gonna probably take up quite

00:37:32   a lot of my life for a little bit. So yeah.

00:37:35   Yeah, one of the things that I did when I put Bootcamp on my iMac was, one of the reasons

00:37:41   I did it is because we were trying to figure out how to use Twitch to live stream Total

00:37:45   Party Kill. And it's very difficult to do that on a Mac to do all the different things

00:37:54   you need to do. And there are lots of solutions for it on the PC. So I thought about doing

00:38:00   it that way and I decided not to. And we went with sort of another approach to doing our

00:38:03   live streams and all of that. But I definitely got a moment where I got to kind of peer in

00:38:09   And even with the tools that we've got to do podcasting,

00:38:12   which actually I think make it easier to do that sort of

00:38:16   thing now, you know, games on the Mac are not,

00:38:21   like I just, I want to play Life is Strange

00:38:25   Before the Storm, the prequel to Life is Strange.

00:38:28   And Life is Strange is actually on Steam

00:38:29   and works on the Mac,

00:38:30   but the prequel has not been ported to the Mac yet.

00:38:33   And that was one of those moments of like, well, I'll reboot,

00:38:36   I guess I'll reboot into Windows for this one,

00:38:38   which I can do and I just did that for one of the games that we played for the incomparable

00:38:41   and I will probably do it again. But once you're, you know, I can play like general

00:38:49   games on that, on the iMac in Windows, but for stuff that's at the cutting edge, it's

00:38:57   not gonna, like the harder you push it, the more it's not the right solution to use bootcamp.

00:39:02   - Mm-hmm, yeah, I just bumped up against enough edge cases

00:39:05   in this year where I've realized that I just don't,

00:39:09   I just, I have to do this.

00:39:11   If I wanna continue down this road,

00:39:13   then this is a decision that I have to make.

00:39:16   - And, okay, and the Oculus Rift makes a lot of sense,

00:39:19   'cause I was gonna say, you know,

00:39:20   you could also just get an Xbox,

00:39:22   and you could also get, do you have a PSVR?

00:39:26   - Yes, I have a PSVR and I have an Xbox,

00:39:28   but none of that solves the streaming problems.

00:39:31   - Yeah, that's true.

00:39:31   All right, okay.

00:39:33   All right.

00:39:33   Well, I look forward to more,

00:39:35   that was an unexpected gaming PC reveal that happened.

00:39:40   That's fascinating.

00:39:42   So I don't have anything that exciting to reveal.

00:39:46   I went to Ikea.

00:39:47   So congratulations to me.

00:39:49   I didn't see any monkeys in coats there, unfortunately.

00:39:54   Every time I go to Ikea, I look for a monkey in a coat.

00:39:56   There's never a monkey in a coat.

00:40:00   That's if we, if, I wonder if the guy who does the ATP references, uh,

00:40:04   Twitter account listens to this podcast. Cause that's a reference. Anyway,

00:40:07   I got two, I got two. I got it by the way. Good. I got, I got two. Um,

00:40:11   thanks Casey. Good job, Casey. Um, the, uh,

00:40:16   I got two Ikea storage things that are like these eight, you know,

00:40:19   eight square shelf cube things. Uh, yeah, the Calex.

00:40:24   Yeah. My, my office is full of them. Oh, okay. Well I have two Calex,

00:40:28   calixes, cali-ci, I have two of them.

00:40:33   And I also got some little baskets,

00:40:35   little bins for some of them.

00:40:36   I may get more of those.

00:40:38   And because I discovered that I needed more storage,

00:40:41   that I had sort of stuffed into my one piece

00:40:45   of I can't furniture I've got behind me

00:40:47   in ways that were like inaccessible and not ideal.

00:40:50   And then behind, literally behind the curtain,

00:40:54   because I have a curtain as you've seen,

00:40:56   dividing my office, dividing my garage into two parts,

00:40:59   my office and the sort of like storage.

00:41:03   There's a giant metal like storage shelf, storage rack,

00:41:07   and there's bikes parked behind it and other stuff.

00:41:10   And it's like, that's the storage part.

00:41:12   And then there's the work part.

00:41:14   And behind the curtain in my office

00:41:17   were a couple of plastic bins overflowing

00:41:20   and sort of on the side leaning up against the wall,

00:41:22   overflowing with stuff.

00:41:25   old tech, like old music players, and old, uh, like there's a Slingbox or two back there,

00:41:35   and the old Wii is back there, um, there's some like rock band instruments back there,

00:41:41   and a giant ball of cables. Like literally every cable I own tangled together in a giant ball.

00:41:52   It's a rat king.

00:41:53   It is the rat king of cables, and I untangled it this weekend.

00:41:59   That was what I did.

00:42:00   The whole weekend?

00:42:01   I untangled it.

00:42:02   Because I now have a place to store stuff and put it in little bags and put it in little

00:42:07   baskets because one of the nice things about what my family does is we try not to waste

00:42:13   stuff.

00:42:14   So you have a big plastic bin that used to feed the dog or whatever, and you rinse it

00:42:19   out and you're like, "Oh, I can store stuff in there."

00:42:22   it's not really appropriate, but it exists already, so we might as well use it. And I've

00:42:27   got a couple of chef's carts that we used to use in our kitchen, and so I use them and

00:42:30   I have stuff on them now, and they're not appropriate. They've got like grills on the

00:42:36   shelving instead of that being flat, so you try to put like a computer or a cable or something

00:42:41   and little bits fall through, and it's just not appropriate for it. But we have it, so

00:42:46   I try to use it. And with the IKEA stuff, it's like, all right, I actually am going

00:42:49   to store things that are valuable in a way that is appropriate. But the result of the

00:42:55   old way was the Rat King of wires. So now that they have a home that they can go in,

00:43:01   I untangled the Rat King. That's how I spent my Sunday. Most of Sunday was several hours

00:43:09   was untangling cables. And I have found an amazing selection of cables, Myke. Myke, do

00:43:17   Do you need any spare HDMI cables? I have all of them.

00:43:22   I'll take a couple. I mean, I'm good for that.

00:43:27   All of them. I'm shocked. Like, last time I bought HDMI cables, I'm like, "Why did I

00:43:32   do that?" I have, like, ten. I don't know. I have a long one, I have short ones. That's

00:43:40   the problem. I think last time I bought HDMI cables, I bought longer ones because these

00:43:42   are all a little bit short, but I've got two ADB to USB adapters for old keyboards.

00:43:53   I have an ADB keyboard. Oh no, you can't have those. I have two USB to serial adapters.

00:44:04   What else do I have? I have an HDMI to DVI video cable. That's a good one.

00:44:11   You took an overnight stay in Donkleton, didn't you?

00:44:15   - I went to the source.

00:44:17   I went to City Hall of Donkleton.

00:44:19   - You went into the mines, the Donkleton mines.

00:44:22   - I found, I now have a Ziploc bag

00:44:25   full of USB dock connector items.

00:44:28   I got Donkles in there, I got cables in there.

00:44:31   I found two iPod or iPhone dock connector USB cables

00:44:36   still wrapped.

00:44:40   You know you gotta send those too, right?

00:44:42   Like we have a mutual friend who will just take this package.

00:44:45   You just put them all in a big, manila envelope

00:44:48   and direct them straight to Memphis.

00:44:50   - Yeah, I know.

00:44:51   Well, I mean, you never know

00:44:52   when you're gonna need a dock connector cable.

00:44:54   I actually have had friends who are like,

00:44:56   "Oh, we have this old iPod we still use

00:44:58   attached to this thing, but our dock connector broke

00:45:01   and now what are we gonna do?

00:45:02   Our dock connector cable broke."

00:45:03   And I'm like, "I gotcha.

00:45:05   I'll send you one."

00:45:06   Well, it turns out I got like seven of those,

00:45:08   including two that have never been used.

00:45:10   So those are in a little bag.

00:45:11   Would you like a USB cable?

00:45:15   I have about a hundred of them.

00:45:17   I have USB to mini, I have USB to micro,

00:45:19   I have USB to A to USB B.

00:45:22   That is the largest pile

00:45:24   'cause they're in piles sort of by kind here.

00:45:27   I have a lot of extension cords.

00:45:29   I have a lot, I have so many power adapters.

00:45:34   I have approximately a thousand of the little tiny cubes

00:45:39   that you only get in the United States

00:45:40   that are the little USB adapters for the iPhone.

00:45:43   And I have approximately 500 of the bigger ones

00:45:47   like the one that you get in your box in the UK.

00:45:50   That's the little bit bigger power block.

00:45:53   I have so many of those.

00:45:54   So those are in a box.

00:45:56   - I can imagine you would have

00:45:57   an extraordinarily large amount of iPhone and iPod

00:46:02   and iPad charging related items.

00:46:05   - I got five AirPods here.

00:46:06   I mean, the EarPods, not AirPods.

00:46:08   I only have the one ear pods.

00:46:10   Five ear pods, I can't tell them apart.

00:46:12   I don't know the word for ear pod because I don't use them,

00:46:15   but I have them.

00:46:17   I have many of them.

00:46:18   I have five of those.

00:46:19   Occasionally my daughter uses those.

00:46:20   So I just kind of hold onto those

00:46:21   until she breaks her headphones.

00:46:23   I'm like, well, use these.

00:46:25   And that's great.

00:46:26   I don't know what else.

00:46:28   There's some out there.

00:46:28   - We need to do an entire inventory of your cables.

00:46:31   - No, no, no, no, no.

00:46:32   But I just want to tell you the last one

00:46:34   that was really exciting is FireWire.

00:46:36   I have a catalog of FireWire items.

00:46:38   FireWire 800, FireWire 800 to FireWire 400,

00:46:44   FireWire 400 to i-Link, which is the Sony FireWire plug

00:46:49   that was only on like Sony cameras and Sony PCs.

00:46:52   I have, you know, FireWire Thunderbolt adapters.

00:46:57   It's an amazing, I had no idea I was so invested

00:47:01   in FireWire, but I think basically every time

00:47:03   you bought a device that had a FireWire plug on it,

00:47:06   They included a cable and I had a bunch of hard drives over the years that I used as

00:47:09   backup drives and most of the drives are gone, long gone, but the cables remain.

00:47:15   You're going to want to throw out a cable.

00:47:17   You might need a cable later.

00:47:18   So I got lots of these cables that my computers don't even have FireWire on them anymore.

00:47:25   Thank goodness for the Thunderbolt FireWire adapter, which is the only way I was able

00:47:28   to check the two hard drives I did find to see what the heck was on them.

00:47:32   So yeah, it was quite a day, and there's still cables laying around here.

00:47:38   Surprisingly fewer ethernet cables than I thought.

00:47:40   I'm just going to say, I totally applaud your reduce, reuse, recycle attitude, but you can

00:47:49   100% throw away the Firelight cables.

00:47:51   You can get rid of those now, and that's fine.

00:47:54   They're gone.

00:47:55   No one needs them.

00:47:56   I actually have a few devices that still have them, but here's the next step actually in

00:48:01   this process is, with HDMI and the FireWire,

00:48:05   it's gonna be one of these census things,

00:48:07   which is like, all right,

00:48:08   this is kind of not something I need,

00:48:10   like FireWire, this is an outmoded technology,

00:48:12   it's not coming back.

00:48:14   But every now and then, there's like,

00:48:16   oh no, now I suddenly need this thing.

00:48:18   So you keep one, maybe two,

00:48:21   if there's something slightly different about them.

00:48:24   The other five, they need to go away.

00:48:27   Because I do not need a selection

00:48:31   of firewire cables. That is not a thing that I need. So, yeah, anyway, it's a work in progress,

00:48:39   but the, oh, and I threw away all of the telephone cords. I had started telephone cords, like

00:48:45   from phones that are plugged into walls. Those are all gone, and I have a bunch of composite

00:48:52   video cables, and I'm like, wow, like, you know, old analog, like you hook your VCR up

00:48:57   to your tube TV. I still have a lot of those that are no longer in existence. So yeah,

00:49:05   it was exciting, but the good news is a lot of old tech is going to the computer recycling,

00:49:11   and I guess, or Memphis, to the Stephen Hackett library.

00:49:14   - To the Museum of Hackett.

00:49:16   - Yeah, he might need to hook some stuff up. Who knows?

00:49:20   - He always does. My understanding is he's coming by some more rare items for his collection.

00:49:26   So uh, you might need some strange cables sometime in the near future.

00:49:30   Oh Myke I got it, I got it, we can tie all these topics together.

00:49:33   I got it.

00:49:34   This is how I decorate the tree in front of my house.

00:49:38   An ADB cable!

00:49:39   Is with firewire cables!

00:49:44   There you go.

00:49:45   They're like tinsel!

00:49:46   Who needs tinsel?

00:49:47   Who needs it?

00:49:48   Tinsel's for suckers.

00:49:49   What you need is a rat's nest of cables.

00:49:50   Yeah but you know what's gonna happen is somebody's gonna walk up to the tree and be like "you

00:49:52   got an adapter for this?"

00:49:55   I'm just going to plug a hard drive into your Christmas tree.

00:49:58   Well, they should. They should do that. I look forward to downloading their data.

00:50:01   Jason, I want to maybe try and introduce a new recurring segment. Not weekly, but frequent

00:50:08   recurring segment to the show. And this is all going to be based upon the reaction to

00:50:12   the segment, which is podcast tips. Purely because I would say at this point, it is fair

00:50:19   to say that even though me and you have just spent 20 minutes talking about cables found

00:50:23   in the back of a drawer in your office. We are expert podcasters.

00:50:27   In a rat king. In a rat king, Myke. No drawers were involved.

00:50:31   Sorry. How about there, right? Inside of a chef's trolley or something, he said. I don't

00:50:36   know. Jammed in there. But I would say that by this point, purely based on the amount

00:50:40   of stuff that we produce, we've done our 10,000 hours. We are podcast experts. So I figured

00:50:46   that we could maybe try and help aspiring podcasters, as I'm sure many of our audience

00:50:51   are, into maybe spreading their wings a little bit and answering some questions. We get them

00:50:57   from now on then. This is purely because we had an Ask Upgrade question that came in from

00:51:00   somebody called Finn and I thought we could just answer it here and maybe expand upon

00:51:04   it a little bit. So Finn asked, "Can you do an explainer about how you record a podcast

00:51:10   with hosts who are geographically separated?" And again, this is something that me and Jason

00:51:14   are experts on because every single one of the podcasts that we record are done this

00:51:19   So, it is actually, from a technological perspective, extremely simple. It's what

00:51:27   happens afterwards that can make it a little bit tricky. And funnily enough, I would say for me as

00:51:31   well, because this is the way when I started podcasting, this is the exact same methods,

00:51:36   but I couldn't, it took me a while to work it out on my own about how to do this. Like,

00:51:42   for whatever reason, it didn't lock into my mind very quickly about what the logical way to do this

00:51:48   to be. So record over Skype or FaceTime, audio, whatever would be your preference.

00:51:54   Yeah, I mean, literally you can record, you can use a tool that lets you and your guests

00:52:01   or co-host or whoever else you're talking to let you hear each other. I mean, it could

00:52:05   literally be a telephone call if you wanted it to be. Because, as we're going to explain

00:52:11   in a moment, it actually kind of doesn't matter what that is. You want it to sound good for

00:52:15   your own edification, but ideally no one will ever hear the contents of the actual voice

00:52:23   over IP call.

00:52:24   David: Because what you want to do is you want to have a way to record yourself locally,

00:52:30   and every computer has free options available to this, which are top of the range, right?

00:52:36   So on the Mac you can use QuickTime and it's perfect, it's rock solid. Or on Windows, you

00:52:43   you can use something like Audacity. You can just go ahead and go for that. That will work

00:52:50   really great for you. And then you want to be able to have some kind of application that

00:52:56   can record the conversation that you're having. I use Skype and we use Skype and I have for

00:53:03   many years used a wonderful application by a company called Ecamm. They make a product

00:53:09   called Core Recorder for Skype. They also make a Core Recorder for FaceTime as well.

00:53:14   So you could do both either or. And these applications are super simple. They sit as

00:53:19   like an additional window to the application. They have with themselves a bunch of settings

00:53:24   and then a great tool for extracting the audio. So when me and Jason are talking,

00:53:29   I'm using Core Recorder to record our conversation. And then when we're done,

00:53:35   I export our conversation from CoreRecorder. So I have a file which is the audio of this call.

00:53:41   I also have a file which is my recording. I actually also use Ecamm for this but you can

00:53:47   use something like QuickTime if you want to. And then Jason sends me a recording of his file

00:53:53   and Jason uses AudioHijack which you can also use to do all of the core recording as well because

00:53:59   AudioHijack can do that. So you end up with three files. You have a recording of the actual

00:54:04   conversation over Skype or FaceTime, which is done with one of the core recording apps or Audio

00:54:08   Hijack, and then you have the local files for every participant, and for me and Jason, that's two.

00:54:14   Then you drop it into your editing app. Do you want to take over from here, Jason?

00:54:17   Uh, sure. You drop it into GarageBand is a good example for Mac users because it's free,

00:54:24   and what you do is you put in your audio and the call audio, and ideally those were recorded at the

00:54:30   at the same time so they are matched up

00:54:33   in terms of sort of they started at the same time.

00:54:34   - Yeah, do a countdown, like a lot of my shows

00:54:37   they do a three, two, one,

00:54:38   and then everybody presses record countdown,

00:54:40   we do that a lot.

00:54:41   - Yeah, that gets it close.

00:54:42   And then what you do is, and you drop in the other person

00:54:45   or people's audio files, and then you line them up

00:54:47   so that they're all, because they might not be

00:54:50   at exactly the same time, you wanna match them up.

00:54:52   And that's the nice thing about having a reference file,

00:54:55   is that if you've got a reference recording

00:54:57   of the conversation over Skype or wherever,

00:55:00   and you can match, you can line up their audio

00:55:03   to what it was as you heard it.

00:55:07   And at that point, ideally, and sometimes there's drift,

00:55:11   sometimes you need to like cut the file in the middle

00:55:14   and slide it over a little bit

00:55:16   because it's running a little bit slower

00:55:18   'cause computer clocks don't always run at the same speed,

00:55:20   believe it or not.

00:55:21   But ideally what you wanna end up with

00:55:24   is a situation where you can delete

00:55:25   your recording of the phone call

00:55:28   and all that's left are the microphones

00:55:30   that were recorded locally by all the participants.

00:55:34   At which point, ideally, it sounds like

00:55:37   you're all in the same room together

00:55:38   because nobody is using a Skype connection

00:55:42   that can go in and out.

00:55:43   Now, you can use the Skype connection

00:55:45   if somebody doesn't record.

00:55:47   That's one of the nice reasons it exists

00:55:48   is that it's kind of a backup

00:55:50   in case somebody has a recording failure.

00:55:52   You at least have a recording of their voice,

00:55:54   but it will sound better if you use all the local recordings

00:55:58   and just use the phone call for reference.

00:56:01   And at that point, you know,

00:56:03   the internet's no longer involved, right?

00:56:04   At that point, all the audio is just the audio

00:56:07   that happened on the computer when you were recording.

00:56:10   - So it's therefore the highest quality that it can be.

00:56:13   So it works really well,

00:56:15   and you match up the audio visually in your editing app,

00:56:19   so you can match up the waveforms.

00:56:21   Like that's kind of the way,

00:56:23   don't do it by listening,

00:56:24   do it by matching up the waveforms,

00:56:25   and then you'll be able to get a great kind of mix there.

00:56:28   And as Jason says, you wanna go through the audio file

00:56:31   and just make sure that everyone's staying on track

00:56:33   because it can drift backwards and forwards.

00:56:35   That's just a case of making a cut

00:56:36   and moving things around a little bit.

00:56:38   - Yeah, the alternative to this that's coming,

00:56:42   and I think will, you know,

00:56:44   if depending on the size of the conversations

00:56:46   that you're having, it might be a nice alternative

00:56:49   are things using WebRTC,

00:56:50   which is the real-time communication web protocol.

00:56:55   Safari was updated to support it,

00:56:56   but doesn't support it quite the same way that Chrome does.

00:57:00   And as a result, these services don't yet,

00:57:02   as far as I can tell, support Safari, hopefully someday.

00:57:06   But for now, you'd use Chrome and you can go,

00:57:09   there are two of them, Cast and Zencastr.

00:57:11   Cast is at TriCast, that's T-R-Y-C-A dot S-T.

00:57:16   It's a very clever domain.

00:57:18   And Zencastr is Z-E-N-C-A-S-T-R dot com, I believe.

00:57:24   And these both, basically you log in and you send a link

00:57:29   and they have paid and free tiers,

00:57:32   and you send a link to your fellow participants

00:57:33   and they also go there with Chrome.

00:57:36   And then you're having a conversation

00:57:39   and you can all hear each other.

00:57:41   And what happens in the background is the web app

00:57:44   is actually doing that recording locally on your computer

00:57:47   and then uploading it to a server.

00:57:50   So what's nice about it is that it eliminates

00:57:54   a lot of the fiddliness of you gotta record your own end,

00:57:57   and then you gotta take the file,

00:57:59   and you've gotta get it to the other person and all of that.

00:58:03   With these, that all happens within the web app.

00:58:05   There are some downsides to that.

00:58:06   They're not as good at putting together a whole group

00:58:10   and massaging the audio as Skype is.

00:58:12   Skype has actually built a whole infrastructure about this,

00:58:14   and these are all just doing it inside a browser.

00:58:17   And so it's a lot harder.

00:58:18   But for two or three people,

00:58:19   it can be a really effective way to do a podcast.

00:58:21   And this is how I do the TV Talk Machine podcast

00:58:24   with Tim Goodman every week,

00:58:25   because then all he has to do is log in

00:58:27   and I press the buttons and in the end,

00:58:29   I get a file that's a locally recorded file

00:58:31   from his computer and he has to do nothing.

00:58:34   - And you also get the merged file too, right?

00:58:37   So like these tools, they replicate everything.

00:58:42   Like they do all of it.

00:58:43   - That's it.

00:58:44   And then one last thing, which is Antony Johnston,

00:58:49   who does podcasts on the incomparable a lot and is a professional comic book

00:58:54   writer, video game writer, he wrote the comic that graphic novel that atomic

00:59:00   blonde the movie was based on Anthony. A man of many talents including he set up

00:59:06   podcastguestguide.com just one word podcastguestguide.com which is a great

00:59:13   site if you're a podcaster to send to people who have never done a podcast

00:59:16   before to tell them what to do to be a good podcast guest, what software to use, how to

00:59:21   record, how to send the file, all of those things and so I highly recommend it.

00:59:27   So there you go, there's a podcast tip for you. I hope that that is of some use for you

00:59:33   Finn. If you are interested, this kind of thing is interesting to you hearing us talk

00:59:37   about sort of stuff, tweet your podcast questions with the hashtag #askupgrade. If you totally

00:59:42   hate this tell me if you totally love this tell me and then I can gauge people's opinions

00:59:47   like but there we go so we can know for the future if this is of interest to people. Alright

00:59:51   it's about time that we spoke about Apple's bad week.

00:59:54   Yes I hope there isn't a bug that prevents maybe like iOS just suddenly at this point

01:00:02   restarts and you can never actually hear us talk about a bug that might happen and maybe

01:00:08   we'll see let's cross our fingers. This episode is brought to you by Balance Open a free

01:00:12   free open source Mac app for checking Coinbase. Coinbase is a popular market for cryptocurrencies

01:00:17   like Bitcoin and Ethereum and BalanceOpen is the best open source digital wallet to

01:00:21   help you keep track of everything. If you have been paying attention to the internet

01:00:25   over the last couple of weeks you will have seen the stories about Bitcoin. Bitcoin is

01:00:29   at an unprecedented high right now which is of course turning more people's attention

01:00:33   to it and if this is something you are interested in Coinbase is a great place to keep this

01:00:38   this

01:00:53   more

01:01:12   and

01:01:32   want to talk about this and kind of my feeling for this is not that I think it doesn't

01:01:36   deserve to be talked about, to be spoken about. I just think that at this point, I personally

01:01:41   don't feel like I have a lot to bring to this conversation. But we need to, I think

01:01:48   we should, for the pure case of cataloging this as a thing that happened, we should talk

01:01:54   about it on this show.

01:01:55   Let me preface that too by saying that, you know, one of the challenges here, this is,

01:02:00   we criticize Apple all the time.

01:02:02   This is not the issue,

01:02:03   'cause there's always this like, why didn't you?

01:02:05   Every now and then we don't talk about something for,

01:02:07   like we didn't think about it

01:02:08   or we didn't think it was important.

01:02:09   So it was like, why didn't you mention this?

01:02:11   You're trying to hide the truth.

01:02:13   And it's like, the problem with this story

01:02:15   is that it has lots of real world ramifications

01:02:19   and yet when you back it up,

01:02:21   you don't have to back it up very far to enter a black box,

01:02:25   which is Apple software processes.

01:02:27   And, you know, ATP, the excellent hall of fame upgradey tech podcast, ATP, those

01:02:35   three guys are professional software developers and they, they had a very

01:02:41   good discussion last week about this, but even they are a little bit, you

01:02:45   know, stymied they're kind of guessing because as much as this affects people,

01:02:53   Like in the end, all we can do is say,

01:02:58   and we're gonna talk more about this,

01:02:59   but I feel like it all comes back to,

01:03:01   I hope this stops.

01:03:03   I hope they don't do this anymore.

01:03:04   Whatever happened, I hope they learn about it

01:03:06   and they fix it.

01:03:07   Whatever the root causes are,

01:03:09   I hope they realize that that was bad

01:03:13   and they need to do something else

01:03:14   because once you're talking about,

01:03:16   I mean, like we're not software developers.

01:03:17   So first off there's that, right?

01:03:18   But even beyond that,

01:03:21   to software development,

01:03:23   maintaining giant operating system code bases

01:03:26   with millions of users, billions of users maybe,

01:03:30   with,

01:03:31   in a large organization,

01:03:35   with different code coming from different places.

01:03:37   Like, that's not something

01:03:40   more than a handful of companies do.

01:03:44   It's incredibly complicated.

01:03:47   And I'm not using that as an excuse.

01:03:49   Apple made some, you know, has a real black eye

01:03:52   about its software quality right now and deservedly so.

01:03:55   My point is, I don't know, you know,

01:04:00   I don't know enough about that.

01:04:01   I don't understand enough about that complexity

01:04:04   to parachute in and say, oh, well, it's obvious,

01:04:06   just fix this thing.

01:04:08   Like, this is a complex process.

01:04:10   This is the kind of thing that people who spend years

01:04:13   inside the organization might be able to have ideas

01:04:18   about what they can do or an organization similar to it.

01:04:23   But one of the things that makes me reluctant

01:04:25   to talk about it in great detail beyond the,

01:04:28   how it affects users and how it makes us feel

01:04:33   is because anybody who's just driving by

01:04:37   and offering Apple a solution to this issue,

01:04:40   I can guarantee you should shut up

01:04:43   because they don't know.

01:04:45   I almost guarantee you.

01:04:46   unless it's like Steven Sinofsky or somebody,

01:04:50   like somebody who worked at Microsoft

01:04:52   on huge things like this in software development.

01:04:55   Like there's a very small number of people

01:04:57   who actually know all the details

01:04:59   and can make educated statements

01:05:02   about what might be wrong on this,

01:05:04   because it's so complicated.

01:05:06   And I don't wanna be one of those people

01:05:08   because that's the equivalent of being the person who says,

01:05:11   "Add a feature to your software.

01:05:13   I'm sure it'll only take you a couple of hours."

01:05:16   where they have no idea and that just they've been exposed as having no idea. So I'm really

01:05:21   reluctant to get into the what could Apple do to make this better because I feel like it is going

01:05:26   to be esoteric. It is going to be something that requires deep knowledge of how Apple's whole

01:05:31   software development environment, the people who work on it, the way they work, the way they're

01:05:37   managed. It's going to depend on all of that. That's what impacts this and we don't know that.

01:05:42   So all in the end, and this is kind of unfulfilling because in the end, software is really hard

01:05:49   to talk about in that way other than what the result was and how it makes us feel.

01:05:55   So I guess that's what we're going to talk about is the result and how it made us feel

01:05:58   because that's all that we're left with basically.

01:06:00   Because basically all me and you can say, which is what we feel, is please don't do

01:06:04   this again.

01:06:05   This needs to stop, right?

01:06:07   There needs to be a way.

01:06:08   And we can talk like we did last week about kind of oogie feelings, which is like it feels

01:06:12   like there's, you know, there's more attention that needs to be paid. I mean, I can say here's

01:06:18   my solution, which is from the outside, I look at this and worry that Apple is running

01:06:25   itself as a small company when it's really not because they like to think of themselves

01:06:30   as a small company. And what I want to say is you've got lots of money. You're Apple

01:06:36   people. People actually might want to work for you who are talented people hire more

01:06:41   of them if that solves the problem. But I'm also aware of the mythical, what is it,

01:06:47   mythical million man month or whatever that that the premise that twice the

01:06:51   developers doesn't make your software project twice as efficient, it makes it

01:06:55   half as efficient. I get it. You're throwing money and people at problems is

01:06:59   not always the solution. I worry that Apple runs lean, which is admirable, but

01:07:08   to a fault in the case of what they're trying to do here but I don't know that

01:07:15   might not be it at all

01:07:16   we're already armchair quarterbacking again right like right I literally all I

01:07:21   can say is that I I worry that maybe I know enough about some Apple culture to

01:07:27   worry that maybe they that that philosophy of being really careful with

01:07:35   adding headcount and adding people in certain places and being really conservative about

01:07:43   how they spend their money, which is admirable in a lot of ways. I worry that that's a contributing

01:07:47   factor here when this is a company that has all the money in the world, but I think the

01:07:51   answer is if they just throw money at the problem and solve it, I would think that they

01:07:56   would have done that already. So that can't be it.

01:07:59   Alright, I'm going to speed through a breakdown of these two bots.

01:08:03   So last Tuesday, developer Lemmy Orhan-Ergin tweeted about a potential security hole, and

01:08:10   actually was a pretty serious security hole in Mac OS, which allowed you to access the

01:08:15   root super user account without a password.

01:08:19   So my understanding of this, Jason, is it allowed anybody to go to basically any Mac

01:08:24   that didn't have the super user account

01:08:27   already activated with a password,

01:08:28   create it or just access it, right?

01:08:31   And this could be at any point,

01:08:33   the Mac could be in a logged out state even.

01:08:35   - You gotta be running High Sierra.

01:08:37   And not the beta is my understanding, not the beta,

01:08:40   but like 10.13.0 or 10.13.1, I think.

01:08:45   And my MacBook Air was in this, it was running 10.13.1.

01:08:51   And so I tried it and it totally works.

01:08:53   like I was able to go to system preferences

01:08:56   and click the lock to unlock

01:09:00   so I could make changes to the system preferences

01:09:02   and log in as root with no password and press okay.

01:09:06   And it said, you know, and it rejected that.

01:09:08   And then I did it again and everything unlocked.

01:09:12   - This is about as bad as a security hole that can be,

01:09:14   right? Like it was terrible.

01:09:16   - I can think of worse ones because worse ones

01:09:19   would allow you to remote.

01:09:21   And apparently it was only if you had like

01:09:24   screen sharing turned on or you would have to have

01:09:26   turned on other things.

01:09:28   But then apparently like if you had screen sharing

01:09:30   turned on and somebody connected your IP

01:09:33   and you know, they would have to go through

01:09:34   if you don't have a firewall or something,

01:09:35   you're just on an IP address on the internet,

01:09:37   they would be able to log in as root with no password.

01:09:39   And I think actually do screen sharing, which is bad.

01:09:43   So it's, I'd say it's bad, about as bad as it gets

01:09:45   in terms of like local device security.

01:09:48   'Cause it's like literally if somebody can type

01:09:49   on your computer, they have access to everything,

01:09:51   they don't need your password.

01:09:54   Apple apologized? Which was very peculiar to see. They used the word "apologize".

01:10:02   I was wondering about this. Will they say publicly in press releases "we are sorry"?

01:10:08   I wondered if they would do that. You can correct me if I'm wrong, Jason, but Apple

01:10:14   doesn't apologize for things.

01:10:16   - I think this is a class of thing

01:10:20   that they have apologized before about.

01:10:21   When it's a like a major problem,

01:10:23   they will come out and say,

01:10:24   "We're sorry, a major security problem."

01:10:26   They will do that.

01:10:27   So I wasn't surprised.

01:10:28   'Cause this reaches that level where,

01:10:31   yeah, you better be sorry.

01:10:33   I mean, it is that level.

01:10:35   So I wasn't surprised.

01:10:36   - Which they gave to Jason is,

01:10:39   "We greatly regret this error

01:10:40   and we apologize to all Mac users,

01:10:42   both for releasing with this vulnerability

01:10:44   and for the concern it has caused.

01:10:46   Our customers deserve better.

01:10:48   I love that line.

01:10:49   We are auditing our development processes

01:10:51   to help prevent this from happening again.

01:10:53   Apple released a patch within 24 hours.

01:10:56   They also stated that they would force this update

01:10:58   onto the user's machines, that they're running High Sierra.

01:11:02   They would just update it for them,

01:11:03   which is the second time they'd done this,

01:11:05   you were saying, I believe?

01:11:06   - That's right.

01:11:07   There was a bug in NTP, the Network Time Protocol Demon,

01:11:11   that was discovered.

01:11:13   It was an open source,

01:11:14   but it was discovered and there is a,

01:11:19   Apple has a way of pushing software updates

01:11:21   without your interaction if you've got auto updates

01:11:26   turned on and it doesn't require a restart,

01:11:29   which was true with the NTP error

01:11:31   and it was true with this one.

01:11:32   So they were actually able to,

01:11:34   there was an update released and you could update to it,

01:11:37   but if you were running 1013.1 and updated to it,

01:11:41   or it didn't update it, it would do it.

01:11:43   it would update in the background,

01:11:46   just sitting there and get rid of this bug

01:11:49   because they consider it that serious.

01:11:52   - So then very embarrassing, egg on their face,

01:11:57   you know, not a good look.

01:11:59   - And just to mention the other things that happened were,

01:12:02   I mean, this release was like,

01:12:04   some people stayed up all night to do this bug push out.

01:12:08   And there was a short term solution to, you know,

01:12:11   enable the root user using the directory utility and then give it a password and then that solved it.

01:12:17   But they did push out this update. Apparently it then led to people who had file sharing turned on

01:12:23   that the file sharing turned off and you had to do a different thing to work around that,

01:12:28   which is why they don't usually push out a bug fix in less than 24 hours because there are side

01:12:33   effects that they didn't go through their testing process. So that made people complain because,

01:12:37   but at least people didn't have unfettered root access to your computer, but still it was a thing.

01:12:41   It also turns out that if you had a Mac running 10.13.0 and you did this update and then you

01:12:51   thought, "Well, you know, I ought to just update to the latest version," and then update

01:12:54   it to 10.13.1, it undid the fix.

01:12:59   Oh my God.

01:13:01   So that wasn't great.

01:13:02   Again, one of the side effects of fixing this fast, I suspect.

01:13:05   You can't test everything, right?

01:13:07   Yeah.

01:13:08   Yeah, that's ideally everybody should be on 10.13.1 with a patch applied.

01:13:18   Like me, not on 10.13 at all.

01:13:20   Or not on 10.13 at all.

01:13:22   In which case you would not have this problem.

01:13:25   So egg on the face, terrible, not good look.

01:13:28   It was kind of all resolved by Wednesday.

01:13:30   Then late on Friday, December 1st, it was discovered and seemed to be pushed out via

01:13:35   some channels that there was a bug in iOS 11 that was causing springboard crashes when

01:13:44   a local notification triggered on the device on December 2nd.

01:13:48   So if you had an app like a weather app or like dew which is an app that I love or maybe

01:13:54   a workout app something that would trigger not a push notification from a cloud like

01:13:58   a message but something you'd set maybe like a to do app or something like that.

01:14:03   If one of these notifications triggered, you could end up in a reboot loop. So the phone

01:14:09   would just keep rebooting every time the notification triggered, right? You would reboot the device.

01:14:14   Is this some, what was this some kind of, why was this happening? Do you know?

01:14:19   So it sounds like there is a bug in iOS 11 and actually in Mac OS as well that is related

01:14:28   to the calendar that I think these are related. So earlier that day I got an

01:14:34   email from Rob Griffiths who I used to work with at Macworld saying, "Are you

01:14:37   seeing in the Mac OS logs, console logs, this error like every fraction of a

01:14:44   second in the log called that says month 13 is out of bounds?" Which you can logic

01:14:50   that one out, right? Month 13 is out of bounds means somebody's getting to the

01:14:54   the 12th month of the year and trying to go up 30 days

01:14:57   and finding month 13 instead of flipping over

01:15:00   to the next year and the system is like,

01:15:03   no, no, there is no month 13

01:15:05   unless I've been informed otherwise

01:15:07   and throwing that out there.

01:15:08   And I think they've gotta be related.

01:15:10   I don't know that for sure, but that's my gut feeling

01:15:12   is that this is the same bug, which is on the,

01:15:16   once you get into December, there are calculations

01:15:19   that are made at a system level like by that apps call

01:15:23   say, "What's the next date?"

01:15:27   Some date function and there's something wrong, there's a bug in there, that's

01:15:31   making it go to month 13 instead of going to month one of the next year.

01:15:36   So my guess is that this is all related and there is a bug in the core code

01:15:40   somewhere that did this and it turns out that that bug then causes the

01:15:48   springboard, the home screen basically on iOS, to reload because it's like, "Oh,

01:15:54   that's a bad error. I need to reload because something bad happened." And so

01:15:59   you've got probably, it looks like, a bug triggering a state in a

01:16:04   different app that was not anticipated or was anticipated for good reasons but

01:16:09   now is being triggered for bad reasons. So that's what I think is

01:16:13   going on here. The next result is that, yeah, the springboard crashes and you can end in

01:16:21   a reload/reboot loop, which is bad. And it was fixed in 11.2, apparently?

01:16:28   - Yes, so Apple released 11.2 early, is what it looked like.

01:16:32   - And like, late on Friday night? - Friday night, yeah.

01:16:36   - 11.2 was probably supposed to go out today. - It was supposed to go out during the show,

01:16:42   Apple Pay cash apparently just got activated as we're doing this show. So that's when it

01:16:49   should have dropped. It should have dropped about now.

01:16:51   Because the Apple Pay cash, so this is the being able to send Apple Pay to each other

01:16:57   and having Apple Pay cash in your wallet, that was called out in the release notes like,

01:17:01   "Oh, this includes this!" Which is kind of funny because it didn't, and it also said

01:17:06   that for me and it doesn't because it's not in the UK. It's only in the US right now.

01:17:11   so that was kind of funny. I think that was a case of like, it's wrong, but we just got

01:17:15   to push it out, so they put it out on Friday. So when I woke up on Friday, I woke up to

01:17:19   a bunch of messages for people telling me to do this. So the first thing I did on Friday

01:17:23   morning before I did anything else was update all my devices. So this didn't happen to me

01:17:28   because I updated everything. 11.2 also featured something else that I want to mention, which

01:17:33   is the fixing of another autocorrect bug. So everybody knows the "i" which turned into

01:17:38   to the question mark and the box, right?

01:17:40   But there was another autocorrect bug,

01:17:42   which impacted less users, but was still a problem,

01:17:46   where it was changing it to IT, I.T.

01:17:50   Now, this is the second autocorrect bug.

01:17:54   - Dan and I talked about this

01:17:56   on the Six Colors Secret podcast last week.

01:17:58   That's like, this happens to me all the time.

01:18:00   And it's funny 'cause Casey talked about it

01:18:02   on ATP last week too,

01:18:03   where I have things corrected to just bizarre things.

01:18:06   I have words capitalized that should never be capitalized,

01:18:09   but suddenly they're capitalized.

01:18:12   Some of them go away if you keep typing.

01:18:14   If you don't stop because you see a bug or a typo,

01:18:18   you keep typing and it like goes back and it's like,

01:18:21   oh, I see, and it'll actually de-correct it or something,

01:18:25   which is also weird because then you are motivated

01:18:28   to keep typing, even though you see an error

01:18:31   in the hopes that it will get retroactively corrected.

01:18:34   But I've also seen exactly what is described here.

01:18:36   Well, not this particular correction,

01:18:38   but a correction like it where I typed a totally valid,

01:18:41   incredibly common word and it got corrected

01:18:43   to something completely bizarre.

01:18:45   And like, why did that happen?

01:18:48   - So this is the second time since iOS 11 was released

01:18:52   that Apple have had to fix an autocorrect bug

01:18:55   via an iOS software update.

01:18:58   So I'm just gonna state on the record

01:19:00   that I believe that Apple's approach for autocorrect being,

01:19:05   my understanding of how it's working now is it's the differential privacy stuff and core ml is

01:19:11   creating via machine learning a new system for autocorrect i think that is clearly the wrong one

01:19:17   because they are spreading like viruses and because apple refuses to have any of this stuff

01:19:23   live in the cloud their only way to fix it is via software update which is arcane and ridiculous in

01:19:29   in my opinion, but you have to update the software of the device to fix an autocorrect

01:19:34   bug. I think that it is wild. I don't see any of these because I use Gboard. I've been

01:19:42   meaning to recommend Gboard to Casey but I figured he would just do a Casey thing and

01:19:46   say something about Google so I haven't bothered to do it. So Casey if you're listening to

01:19:50   me now, the Gboard autocorrect is better than Apple's. It just is. One of my favourite things

01:19:56   about Gboard is you know if you're meaning to press space and maybe you do a full stop

01:20:02   or you do an N and maybe you do a bunch of those, it can work out an entire sentence

01:20:07   typed that way, which the Apple keyboard cannot do. Like if you're typing and putting Ns instead

01:20:13   of spaces, like the iOS keyboard can maybe separate two words. I've had like four or

01:20:18   five words separated by the Google keyboard, like it is way better for this stuff. And

01:20:23   It's a third-party keyboard so it comes with all the problems that third-party keyboards come with but it's vastly superior

01:20:28   But my point is other operating systems like with Google

01:20:32   They keep all this stuff in and I'm sure in a list that they can just update on their end

01:20:35   The having to update these things via iOS software updates. This will not scale has happened twice in two months

01:20:43   This is monthly currently

01:20:45   This is not this is not a good thing because all it's doing is until you push that update out

01:20:49   People are getting more and more frustrated with the thing that they are doing most on their phones

01:20:54   Which is typing and texting you ask if the word it and the word like the use I is

01:21:01   Getting screwed up like this is not good Apple like because this went when the I came out like I was thinking to myself

01:21:07   How many more are there?

01:21:10   Right, like there must be more of these but we just don't see them and it turns out yes because the it one wasn't as frequent

01:21:18   but I just think it's ridiculous.

01:21:19   I think they need to clearly change course on this.

01:21:22   I know what I want them to do.

01:21:24   It's not what they will do, but this clearly isn't working.

01:21:26   But anyway, going back to these bugs, these issues, right?

01:21:31   The iOS 11 reboot bug and the root issue.

01:21:34   I mean, what does it say about Apple, right?

01:21:38   Like, does it say anything specific?

01:21:40   I don't know.

01:21:41   Like we said this, we don't know.

01:21:42   Like, are they struggling?

01:21:43   Maybe.

01:21:44   Was it bad luck?

01:21:44   Maybe.

01:21:45   Is it embarrassing for them?

01:21:46   Yes, right?

01:21:47   to those questions, we don't actually know. It's easy to say, "Oh, software quality is bad."

01:21:51   All that kind of stuff that you can say all that. But my kind of point, my thinking on this,

01:21:57   is none of that actually matters. The reasons don't matter. The reasons this happened,

01:22:02   bad luck, bad software practices, none of that matters. What matters is that in the space of

01:22:08   three days, Apple had two huge PR problems. Because I would expect that they were giving

01:22:16   statements to everybody that they could about this stuff because they needed their customers

01:22:20   to know.

01:22:21   Like this is one of the worst types of problems where you have a problem that is really bad

01:22:26   for you but you actually can't hide it.

01:22:29   You have to tell as many people as possible about it because these are problems so bad

01:22:35   that you have to have them fixed and the only way to fix them is to force your customers

01:22:40   to do a thing.

01:22:41   And like, so it doesn't matter how it actually happened,

01:22:46   it matters how it's perceived,

01:22:47   and the perception right now, I would expect, is not good.

01:22:51   Especially because most people, most general users

01:22:55   that I have interacted with, including me,

01:22:57   to a point, are hesitant of updating iOS devices quickly.

01:23:02   Because for the past couple of years,

01:23:04   there have been like horrible bricking errors

01:23:07   that seem to happen on occasion.

01:23:09   Right, so like, if a big update comes out,

01:23:11   leave it a few hours right like I just want to see like is everyone okay like

01:23:16   is the general consensus that this thing is installing okay before I install it

01:23:19   and this is me right like I know so many people that like just won't update for

01:23:23   months because they don't want to break their devices and now it's like now

01:23:27   there are more problems right and it doesn't matter what the actualities of

01:23:30   it are right where like there is a problem in the already installed version

01:23:34   and the update actually fixes it that's not the point the point is that Apple

01:23:39   customers and just general people

01:23:41   that have an interest in technology,

01:23:43   which is basically everyone on the planet now,

01:23:45   know that Apple had two really bad flaws

01:23:48   in their software in the last week.

01:23:52   It's not good.

01:23:53   - Yeah, I mean, you called it a PR problem,

01:23:55   and it is that, but I would say

01:23:56   it's a public perception problem,

01:23:59   because this erodes Apple's perception

01:24:03   as a supplier of reliable products.

01:24:06   And that's hard.

01:24:08   Perception of your company is hard to change

01:24:13   and you can't control it if you're a company like this.

01:24:16   You can't, you can try, but it's very hard.

01:24:20   And unfortunately, this is the kind of thing

01:24:25   that gives you a reputation of being unreliable.

01:24:29   And I agree with you.

01:24:30   I actually think the release of, was it iOS 7

01:24:35   that was the radical?

01:24:36   - Yeah, Se7en was the one that started it

01:24:39   because when iOS 7 came out,

01:24:41   people realized that everything they think

01:24:44   about their phone can change overnight, right?

01:24:46   Like that was the one where like people were upset

01:24:49   because it was completely new.

01:24:50   And if you didn't want that,

01:24:52   you didn't know it was gonna happen to you.

01:24:54   - And this is the thing is that's exactly right.

01:24:56   There are so many people,

01:24:58   how many millions of people reacted with shock

01:25:02   to the iOS 7 update and said,

01:25:06   I am terrified of Apple updating my phone.

01:25:08   I can tell you, I have people in my family

01:25:11   that that is absolutely true of.

01:25:13   To this day, I have people in my family

01:25:15   who will see me and say,

01:25:18   months after releases have come out,

01:25:19   and say, should we do this update?

01:25:21   Can we do it now that you're here?

01:25:23   I don't wanna, basically it's like,

01:25:24   I don't wanna update my phone alone.

01:25:26   - I just updated my mom's phone yesterday.

01:25:29   - It's because of iOS 7.

01:25:30   I'm not kidding.

01:25:31   And that tells you something about how long

01:25:33   these perceptions can last.

01:25:35   I was seven again we can argue it was extreme they've dialed it back it was

01:25:40   ultimately to move in a new direction was probably a good idea in terms of the

01:25:44   design but it was such a radical change and it really upset people and it was

01:25:48   just like yeah let's update to the next version whoa what what happened here and

01:25:53   that made people feel like not they didn't trust apple and its software

01:25:59   updates anymore and it takes a long time to win people back and what I'm saying

01:26:03   is this is another ding on Apple.

01:26:05   This is, oh, Apple software isn't reliable.

01:26:08   You know what, Apple is gonna have to deal

01:26:11   with what Microsoft has dealt with,

01:26:12   which is a lot of people rolling their eyes

01:26:14   at what they do.

01:26:15   And rightly or wrongly,

01:26:16   and I said this is super complex stuff,

01:26:18   but you get a reputation

01:26:20   and your reputation sits over you.

01:26:24   And it's like a cloud.

01:26:26   It's a smelly cloud, right?

01:26:29   And you can't, as a company,

01:26:31   you can try to like wave it away,

01:26:33   but like there's only so much you can do.

01:26:36   And so that's the thing here is no matter

01:26:38   whether this is a systemic issue inside Apple

01:26:41   that has led to lots of problems,

01:26:42   and it's something that the management

01:26:44   of the software development group has pretended

01:26:48   to care about, but hasn't really done the hard things

01:26:51   that need to be done to do this.

01:26:53   Or whether this is something that is just emergent

01:26:57   from a complex system and happens to hit at bad times

01:27:01   in bad ways and has nothing to do with what's going on internally from the outside, doesn't

01:27:09   matter. Like, because this is a hit to Apple's reputation. So if you're an executive inside

01:27:15   Apple involved in software development, let me tell you, you, your, your bad week is just

01:27:21   beginning, right? I would think, I think the only, if, cause, cause think about us as outside

01:27:28   observers. Now put yourself in the shoes of Tim Cook. Tim Cook's not a software development guy,

01:27:35   not even a little bit, not even a little bit. He is a supply chain guy and he's a big picture

01:27:42   product guy in the sense as to what extent he's a product guy, it's about the final widget,

01:27:47   right? The experience, right? How deep down does he go in knowledge about the details of the

01:27:54   the software development systems.

01:27:57   - Probably similar to me in you, right?

01:27:58   Like in our level, we understand,

01:28:01   but don't get the detail.

01:28:04   - Yeah, I mean, he's gonna get briefings

01:28:05   from Craig Federighi and he's gonna be talking,

01:28:07   he's gonna have conversations with Phil Schiller

01:28:09   and they're gonna talk about it, right?

01:28:10   But it's not, and we don't generally get,

01:28:13   the only briefing we get with Craig Federighi

01:28:15   is when he's on the talk show, right?

01:28:17   So, but still, it's like, if I'm in that position,

01:28:21   all I can do is turn to the people who are in charge

01:28:24   and be like, you gotta explain why this is going on

01:28:26   'cause this is killing us.

01:28:28   And we've done this before and you've said,

01:28:30   no, no, we're on it.

01:28:31   Where are we?

01:28:33   Because this has got to stop.

01:28:35   Like, what can we do, right?

01:28:36   It's gonna be one of those conversations of like,

01:28:38   talk to me, explain to me again

01:28:40   why we're in this situation.

01:28:42   So if you're in senior software management at Apple,

01:28:46   this is the beginning of probably many bad weeks to come.

01:28:49   Merry Christmas, everybody,

01:28:50   because when it gets out into the world like this

01:28:53   and it hurts Apple,

01:28:54   I was actually really disappointed with,

01:28:58   I mean, I wasn't disappointed with the guys on ATP last week

01:29:02   but the conversation that took place about how,

01:29:06   you know, they had heard from a lot of people about like,

01:29:07   who's gonna get fired over this,

01:29:09   this is a firing offense. - I know, so ridiculous.

01:29:11   - I'm incredibly offended by this idea that,

01:29:14   about like people losing their jobs,

01:29:17   talking about people losing their jobs in general,

01:29:18   especially if you don't know what their jobs are,

01:29:20   who they are, or all the underlying issues

01:29:24   that might lead to something happening.

01:29:25   It's just so easy for people to talk lightly

01:29:28   about people losing their livelihood.

01:29:30   I find it really distasteful.

01:29:32   - There are scenarios in which Craig Federighi

01:29:36   could be fired over this.

01:29:38   If he had made a decision, and everyone was like,

01:29:40   "Craig, please don't do this," and he's like,

01:29:42   "No, I am doing this," and then it literally attacked me.

01:29:45   - I'm holding you hostage, right?

01:29:48   But it's highly unlikely that it's anything.

01:29:50   This has gotta be a systemic issue.

01:29:51   - Just because something bad happened

01:29:53   doesn't mean someone has to be fired.

01:29:56   - Exactly right.

01:29:57   - We don't need to stage executions in town squares.

01:29:59   - Exactly, stuff like this.

01:30:00   - No, I would go so far as to say

01:30:01   that just because something went wrong,

01:30:03   if you fire somebody 'cause you need to have somebody gone

01:30:06   because something bad happened, you're a bad manager.

01:30:10   And that's a bad company and you shouldn't work there,

01:30:12   which is what John Saracusa said, because he knows.

01:30:15   He's seen stuff like that.

01:30:16   That's bad, that's bad.

01:30:17   headhunting in order to send a message to people. It's really gross and bad. But this

01:30:23   is not to say that, like I said, it's going to be a painful time for people in that group.

01:30:29   Yeah, many people are going to be raked over many coals, right? Like that's going to happen.

01:30:34   Why do we do it this way? How can we do it better? There are going to be people in there

01:30:37   said I told you and you didn't listen to me. That's also going to happen because we also

01:30:41   think of Apple as this monolith and they all march in formation. And that's totally not

01:30:45   true. Like, I talk to people at Apple, inside Apple, all the time who say, "I saw that you

01:30:52   wrote that thing about this thing that we do that you don't like. I agree with you.

01:30:56   That was great because it got people to pay attention. Keep writing articles like that."

01:30:59   I get that all the time. Because there are people inside Apple who are dissenters who

01:31:03   are like, "We shouldn't do it this way." And then somebody else higher up in the chain

01:31:07   said, "No, no, we're going to do it this way." And the only way they get them to listen is

01:31:10   by having outside people say, "Apple's making a mistake here." And then their boss comes

01:31:14   to them and says, "Why are we doing this?" They're like, "Oh, okay, fine. Maybe we should

01:31:18   do that after all." Well, there's going to be a lot of internal recriminations going

01:31:23   on and I hope they find, ultimately, I hope they find this as a solvable problem. That's

01:31:30   what worries me the most is that this is so complex that in the end they rearrange the

01:31:35   deck chairs, not to get too dramatic, but that they make changes and say, "Well, let's

01:31:40   see if that does anything." Like, literally, that...

01:31:43   - This isn't solvable.

01:31:44   You can't solve people from making mistakes,

01:31:48   but what you can do is make changes to your processes

01:31:50   to stop these kinds of mistakes from as easily occurring.

01:31:53   Like that's all it is, right?

01:31:55   - Or decrease the, you know,

01:31:57   I think the most you could hope for is to say,

01:31:59   all right, we took this approach.

01:32:01   I see now the downside to this approach.

01:32:06   - In the light of day.

01:32:07   - Let's, we could fix it by doing this or that,

01:32:09   and then we'll pick one and we'll try to do it.

01:32:11   It could also be, I mean, again, it could be that what

01:32:16   somebody like Craig Federighi or somebody else lower down

01:32:18   who we don't know and we don't see and we don't talk to,

01:32:20   says, well, I told you, we need to hire more this,

01:32:25   we need to hire more testers,

01:32:26   we need to hire more OS engineers,

01:32:28   we need to hire a Q&A staff,

01:32:29   we need to split these groups in a different way

01:32:32   than they're organized right now.

01:32:33   Something like that, where they're like, oh yeah, okay,

01:32:36   well, you warned me and this happens, so let's do it,

01:32:38   let's make it happen.

01:32:39   'cause Apple can do, from a money,

01:32:42   and I would argue people standpoint,

01:32:44   Apple can kinda, Apple, maybe not do whatever they want,

01:32:47   but they can do a lot.

01:32:48   The issue is not, "Well, we'd like our software

01:32:51   "to be better, but we just can't

01:32:52   "because we are a poorer company,

01:32:54   "there's little moths flying out of their pockets,

01:32:57   "we got no money, what can we do?"

01:32:58   - Resil's strapped.

01:32:59   - Apple is one of the most powerful companies in the world.

01:33:02   They got billions and hundreds of billions of dollars

01:33:04   in cash.

01:33:05   They can do it if they have the will

01:33:10   and if their structure allows them to.

01:33:12   And those are big ifs.

01:33:14   But yeah, that's my hope is that this is something

01:33:18   that can be mitigated and fixed

01:33:20   by making changes to what they're doing.

01:33:22   My fear is what you said, which is that it can't,

01:33:25   that it's just an emergent thing

01:33:27   and that they're not sure why,

01:33:30   I mean, they'll nail down why this specific thing happened,

01:33:33   but that doesn't necessarily mean

01:33:34   that they can find the antecedent of like,

01:33:36   what in our structure made this thing emerge?

01:33:39   And if we change this, what do we change it to?

01:33:43   And does that make it better or worse?

01:33:45   And it may be that they look at all that

01:33:46   and they're like, we don't know,

01:33:48   because these are incredibly complicated things.

01:33:50   So, and changing a thing might solve this,

01:33:54   but then cause another problem.

01:33:55   That's the thing is you're always fighting the last war,

01:33:59   the last problem, you're fixing that last problem

01:34:01   and you may be creating new problems.

01:34:03   So I don't know.

01:34:04   I'm even hesitant to say what a lot of people have said,

01:34:08   which is what we need here is a snow leopard.

01:34:12   What we need here is Apple to focus on fixing bugs

01:34:14   and not doing new features, to which I'll point out,

01:34:18   some of these are the same people who complain

01:34:22   when Apple doesn't do enough new things.

01:34:24   - Let's remember 2016, shall we?

01:34:26   Right, like the idea of saying I want no features

01:34:29   means everyone's just gonna be mad again.

01:34:31   Like the thing is, here's the thing, right?

01:34:33   like you have to do both fix bugs and release new features.

01:34:37   I don't care if it's not possible,

01:34:39   it's what you gotta do, it's what they're trying to do.

01:34:40   That's the only option, that's the only option.

01:34:43   There is not an option of we'll be so happy

01:34:45   if they only do this because like in the same breath

01:34:49   you'll hear the Mac is not being taken care of,

01:34:53   no one's paying any attention to the Mac

01:34:55   and please just fix bugs on the Mac.

01:34:58   - I can do you one better.

01:35:00   Think back a couple of weeks to HomePod being delayed

01:35:03   and people being like, "Whoa, what is wrong at Apple?

01:35:05   What are the problems at Apple?

01:35:06   Why did HomePod get delayed?

01:35:08   What is Apple doing?

01:35:09   Why did they announce it and then not do it?"

01:35:10   All of those questions, right?

01:35:12   And we talked about it, I think,

01:35:14   in much more reasonable tones here,

01:35:15   but I would lay odds that HomePod didn't ship in 2017

01:35:20   because it wasn't good enough.

01:35:26   And because there were bugs, there were software problems.

01:35:30   And so they pushed it out.

01:35:32   That's an example of Apple doing the right thing

01:35:35   and not shipping a product that was buggy.

01:35:38   Apple Pay Cash running late is probably an example of that.

01:35:41   The iMessage Cloud Sync thing,

01:35:45   imagine if they had just shipped it

01:35:47   and it ate your messages and was a disaster, right?

01:35:50   And they didn't ship it

01:35:51   because obviously it wasn't of a production level quality.

01:35:56   So these bugs got through,

01:35:59   but there is obviously at least some change at Apple

01:36:03   in terms of pulling things out of the lineup

01:36:06   if they aren't good enough,

01:36:07   which I think should be applauded,

01:36:09   but obviously there are underlying things still happening

01:36:13   that, and you know what?

01:36:14   Stuff like this is gonna happen.

01:36:15   It's gonna happen in any complex system.

01:36:17   I appreciate that they fixed it,

01:36:19   but I think it's worth saying they need to do better

01:36:22   and it erodes their reputation further

01:36:25   every time one of these things happens.

01:36:27   and fair or not, doesn't really matter why it happened,

01:36:30   it still erodes their reputation.

01:36:32   - So you gotta do it all or you do nothing.

01:36:34   Turns out we had some stuff to say,

01:36:37   but it was more the big picture.

01:36:39   I mean, what I was like, I just don't want,

01:36:41   I didn't want to talk about the minutia of each of the bugs,

01:36:44   but we had to because it's the only way

01:36:47   to friend that conversation.

01:36:48   - Yeah.

01:36:49   - So let's hope that next week everything's hunky-dory.

01:36:52   Well, I mean, I guess it will be of us.

01:36:54   It's definitely not in Apple Park.

01:36:56   It's not hunky dory there right now.

01:36:58   I feel really bad for everyone

01:37:00   who has to walk into those doors, right, Monday morning

01:37:03   and just like, oh, it happened again.

01:37:05   Congratulations, everyone.

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01:38:27   and relay FM and hashtag ask upgrade Joe Steele wants to know we've had quite a few people ask

01:38:35   us this question are you going to watch Home Alone 2 lost in New York this year?

01:38:40   we have no comment on this question other than to say stay tuned for the upgrade Christmas special

01:38:48   Yep, we're doing something wild, kids. Something that they say you should never do. We're

01:38:53   going to do it at Christmas, on Christmas. Sam wants to know, "Why didn't Apple make

01:39:01   the pencil compatible with the iPhone X? It's the perfect pocket notepad." So I have

01:39:05   two thoughts on this. One, the current Apple pencil would suck on the iPhone X because

01:39:09   it's way too big, the proportions are nightmarish. And I believe that one day we will find a

01:39:17   phone that Apple makes that has a stylus. I do believe that that might be a later iPhone

01:39:24   10 looking phone. I believe one day there will be a phone called the iPhone Pro which will have a

01:39:30   tiny Apple pencil. I still think Apple are going to do that because it's just a way to just charge

01:39:35   more. If you're thinking about Apple strategy, keep having things on the top end. It's what the

01:39:40   iPad Pro is all about. It's what the iPhone 10 is all about. Once this current design trickles it,

01:39:45   Well, okay, but they have things, right?

01:39:47   Like they have pro devices where the ASPs are higher.

01:39:50   - I was thinking it might be like,

01:39:52   if they do a, there are rumors about an iPhone 10 Plus.

01:39:57   - Yeah, that's what I'm talking about, right?

01:39:59   Like that will become the real high end.

01:40:01   And then you could maybe have another version of that one,

01:40:04   right, which could have a pencil attached to it.

01:40:06   That's my thinking.

01:40:07   - My understanding is that the Apple Pencil,

01:40:09   there are some very specific engineering things

01:40:11   you have to do to support the Apple Pencil

01:40:13   in terms of the refresh rate,

01:40:14   in terms of being able to detect that pencil on the screen,

01:40:17   it's not just throw it in a touch screen, right?

01:40:20   And so for the iPhone 10,

01:40:21   which is already kind of reaching

01:40:23   to the edge of Apple's capabilities,

01:40:26   throwing in pencil support and the attendant cost

01:40:29   and who knows what else

01:40:31   that would have been involved in doing that,

01:40:33   that I can see why they didn't bother.

01:40:35   But I totally am on this, I agree.

01:40:37   I think Apple Pencil support

01:40:39   on larger screened iPhones should happen.

01:40:42   I do agree the pencil is the wrong,

01:40:43   the current pencil is the wrong size for it and the iPhone X is still kind of small,

01:40:49   although you could do it in an iPhone X Plus kind of thing would certainly be perfect for that.

01:40:54   But it might take a little while, even the first one of those if it exists might not support it,

01:40:58   just because I don't know all the details, but there are technical details about the screen

01:41:03   and what you need to do to support the pencil that are an added bit of complexity. And the iPhone X

01:41:09   was the literally the first OLED iPhone right there was a lot of display

01:41:12   complexity already I think that that was not something they wanted to to to try

01:41:17   this time out but I think it'll happen I do I believe it Lee asked which

01:41:22   chichar

01:41:22   Which Qi chargers do you recommend? There are so many on Amazon it's making my head

01:41:26   hurt. Do you have any recommendations?

01:41:30   Uh, yeah, the, the uh, oh which one is it? The Mophie.

01:41:36   Mophie... what is it called? I've got it right here, Boost Up. The Mophie Boost Up. The box

01:41:42   is behind me because I don't use it. I'm not, I'm not really, I don't really like wireless

01:41:48   charging.

01:41:50   - I'm using it all the time now 'cause we've got two of them

01:41:53   on the table where we leave our phones.

01:41:58   And what really sent me over the edge

01:42:00   is Lauren started to use it.

01:42:02   She was like on her eight, she was like,

01:42:03   "Oh yeah, this is great, I'll just lay it there."

01:42:05   And I'm like, "Well, that's interesting."

01:42:06   And I'm doing that too now, quite honestly,

01:42:08   'cause I just drop it there when I go to bed.

01:42:11   - Oh wait, the Belkin's called the Boost Up,

01:42:13   which is what I have, and that's fine.

01:42:15   - Yeah, don't do that.

01:42:17   Get the Mophie oneness better.

01:42:18   - Why?

01:42:20   - The Mophie one is lower and it's more kind of tacky.

01:42:24   So the phone is much less likely to like slide off.

01:42:26   I find that I have them both

01:42:28   and I like the Mophie one a lot better.

01:42:30   There are gonna be way more ones of these that come out.

01:42:33   - It's just called the Mophie wireless charging base.

01:42:37   - There that's the one that's which,

01:42:39   that's the one I would recommend right now.

01:42:41   - Okay, so I have the boost up.

01:42:43   It has a little rubber thing on it and I don't know.

01:42:45   I'm just not, I just don't, I just know.

01:42:48   I'll tell you, I'm much more inclined to like it now

01:42:50   that I've had the Mophie one,

01:42:51   'cause the Mophie one's way better than the Belkin one.

01:42:53   Just the, it's a, IKEA makes one too,

01:42:56   but the Mophie and the Belkin one also support

01:42:58   the faster charging that is in iOS 11.2.

01:43:01   And a lot of the other ones don't support that.

01:43:05   So I've also heard good things about,

01:43:06   I think there's a Samsung one that's an upright.

01:43:08   - Samsung do a bunch.

01:43:09   Yeah, they do an upright one.

01:43:11   - And I know the people who like keep their phone

01:43:13   at their desk and they want it kind of like upright

01:43:15   so that they can see it,

01:43:17   which I don't like that, like one of those Samsung ones,

01:43:20   but I haven't tried those.

01:43:22   - No, neither have I.

01:43:23   I actually don't even know which one it is,

01:43:25   but there are a lot of options.

01:43:25   - I would stick with the real brand, by the way, to Lee.

01:43:29   I would stick with the real brand.

01:43:30   I've heard questionable things

01:43:33   about some of the other chargers that are out there

01:43:36   that have not necessarily burst into flames,

01:43:40   but you're dealing with electrical stuff here,

01:43:42   so I would maybe stick with a brand-proof.

01:43:45   - Brands you know, brand names.

01:43:46   That's what you want.

01:43:47   Brian wants to know, "I've been having performance issues

01:43:49   "on my iPhone 6S since iOS 11

01:43:52   "and am considering a clean install.

01:43:54   "What are the risks and do you think it will work?"

01:43:57   So the risks are there is a possibility,

01:44:00   a very strong possibility,

01:44:01   if you are doing a clean install

01:44:03   that you will lose data or some description

01:44:05   from an app or game that you like.

01:44:07   'Cause if you're going straight clean,

01:44:09   the only stuff that's gonna get synced over

01:44:10   is apps and games and stuff

01:44:12   that use some kind of syncing engine.

01:44:14   If they don't, well, that's that, right?

01:44:16   like you're gonna lose that.

01:44:17   So take stock of that, do any exports that you can do,

01:44:20   check that the most important things to you

01:44:22   have some kind of syncing component.

01:44:24   Do you think it will work?

01:44:26   I mean, if you're having battery issues,

01:44:28   it is the thing that is maybe most likely

01:44:30   to make a difference if anything will, but you never know.

01:44:33   - Performance issues.

01:44:35   Battery issues are battery issues,

01:44:36   and the battery is, you know,

01:44:38   that's a physical hardware problem.

01:44:40   Performance issues, I think it might work

01:44:43   because I did this with my mom's phone and it worked.

01:44:47   So I would actually recommend the first thing you do

01:44:50   is back up your phone and do a wipe and then restore

01:44:54   because that might solve it.

01:44:56   - And then you won't have as many problems.

01:44:58   - And then if that doesn't solve it,

01:45:00   then wipe it again and just set it up from scratch

01:45:03   and try it that way.

01:45:04   But I put my mom on, she had a 5S

01:45:11   and I put her, we ended up with a spare 6.

01:45:15   That's Lauren's old phone.

01:45:16   And I put, that's the one that I opened up

01:45:18   and put a new battery in, 'cause the battery was dying.

01:45:21   And, you know, 6 performance on iOS 11

01:45:23   is really something to be desired.

01:45:25   But that was a clean, that was a backup from a wiped 6.

01:45:30   And the speed wasn't great, but it was okay.

01:45:34   It was not what Lauren experienced on that phone

01:45:38   with, when she was on it.

01:45:40   which leads me to believe that maybe there's something

01:45:42   to this idea that there's stuff that is wiped out

01:45:47   by a clean install on a wiped phone that is present.

01:45:52   I hate the idea that there's like, you know,

01:45:55   if you wanna make your phone go faster, erase it,

01:45:57   and then it's reinstall from the backup,

01:45:59   but for these very slow older phones, it might be true.

01:46:04   And if not, then I would try moving on

01:46:06   to the complete clean install

01:46:07   and see if that makes a difference.

01:46:09   because it might.

01:46:10   - There's one other thing that has happened for me before,

01:46:12   which I'll recommend.

01:46:14   Adina had an iPhone 4 and it was just horrible.

01:46:19   I set her up with iCloud photo library and moved,

01:46:23   this was years ago, but I moved,

01:46:24   she was saving all of her photos on her device.

01:46:27   So I moved those out to the cloud,

01:46:29   did a bunch of backups for her,

01:46:30   removed a bunch of stuff and gave her a lot more free space.

01:46:32   The phone ran a lot better with a lot more free space.

01:46:35   So if you're kind of maxing it out,

01:46:37   that could be something else to try as well.

01:46:39   give yourself a bit of free space, it might help.

01:46:41   I don't know why it did, but it did.

01:46:43   Tony asks, "My 2011 MacBook Pro is really bugging me

01:46:48   to upgrade to High Sierra.

01:46:49   Is there any way to stop those notification messages?"

01:46:52   Jason, do you know?

01:46:53   - I think the way you do it is to go to App Store

01:46:59   and like control click on the update and say hide update.

01:47:09   that makes it go away.

01:47:11   And the other thing I think you might be able to try

01:47:16   is just go in your apps folder

01:47:19   and delete the installer for High Sierra.

01:47:21   - Oh, that's-- - I don't know 100%.

01:47:24   I don't know 100%, but you should be able to,

01:47:26   for Apple system updates,

01:47:27   you can actually like go in and say, hide this update,

01:47:29   and then you never see it, it doesn't bug you anymore.

01:47:31   That might work, but it's really annoying.

01:47:33   And I did a quick Google search

01:47:35   to try and find a definitive way,

01:47:36   and I don't think I found it, so try those two.

01:47:38   - What really annoys me is that you can't turn off

01:47:41   the notifications for the App Store.

01:47:43   Like, I just don't want them,

01:47:46   like the notifications to pop up on the right hand side.

01:47:49   Like they're not in notification center on the Mac,

01:47:51   like they're not in notification center preferences.

01:47:53   And I find that-

01:47:54   - Yeah, there's no App Store app

01:47:56   in the notifications preferences, which there should be.

01:47:59   - There should be, and I find it a little bit egregious,

01:48:02   honestly, and like I'm good.

01:48:05   Like I leave the badge number, right?

01:48:07   like

01:48:26   what are the move goals that we have to achieve every day, I will start Jason. Mine is 400

01:48:32   calories. So 400 is what my Apple watch wants me to do every day based upon my podcaster's

01:48:38   lifestyle of sitting at home. Yep, mine too. 400? Okay, we've learned that this is what

01:48:46   the sit-at-home podcaster will have. 400 move goal, 30 minute exercise goal. Yeah. Okay,

01:48:53   Okay, so there you go, 400.

01:48:55   And now we will be getting tweets

01:48:57   for the next seven days at least,

01:48:59   with people saying 400, and mine is 9 million.

01:49:04   So I'll look forward to those.

01:49:06   So I wish congratulations to all of our healthy listeners.

01:49:10   If you would like to find,

01:49:12   if you'd like to ask us any questions,

01:49:14   use the hashtag #AskUpgrade on Twitter,

01:49:16   and we'll be able to pull those in

01:49:18   for another future episode.

01:49:20   Thank you to everybody that submitted a question

01:49:21   for

01:49:38   week's episode at relay.fm/upgrades/170. Thanks again to our fine sponsors this week,

01:49:45   Away, Balance Open and Encapsular. But most of all, thank you for listening, we'll be

01:49:49   back next time and we'll both be recording on Pacific Time. Until then, say goodbye Jason

01:49:54   Snow.

01:49:55   Goodbye everybody.

01:49:56   [MUSIC]