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ATP

480: Three Wise Admins

Select a time to play from there. The line being spoken is highlighted as the audio plays.

0:00:00I guess we have to talk about him this week, huh?

0:00:02Okay, so here's the thing.

0:00:05Every year I say over and over again, you gotta order, you gotta order, you gotta order. And every time all of you

0:00:11justifiably roll your eyes, "Oh sure, Casey, whatever, ho ho ho, we've heard this before."

0:00:15Really, this is your last warning. If you're driving

0:00:19signal, because you're an adult and you know what a damn turn signal is, signal and then pull off the road.

0:00:26Park,

0:00:28open up ATP.fm/store and take a look at our wares,

0:00:32our merchandise, that's W-A-R-E-S.

0:00:35- Oh yes. - Mind you.

0:00:35- Not our wares.

0:00:36- Not our wares.

0:00:38So yeah, so here's the spread one last time real quick.

0:00:41We've got the M1 Ultra shirt,

0:00:43which is exactly as you would expect.

0:00:44The M1 Interposer shirt, which,

0:00:47follow-up is far and away in the lead of our new offerings.

0:00:50I am very pleased by this.

0:00:52If you don't know what we're talking about,

0:00:53this is the M1 logo that we've kind of created,

0:00:56and then underneath it, it says Max,

0:01:00and then adjacent to that with a kind of interposer

0:01:02in between them is an upside down Max.

0:01:05So I am in love with this shirt,

0:01:07I am so excited to get one, I have ordered mine.

0:01:09We additionally have M1 Ultra in monochrome,

0:01:12which is a little bit cheaper,

0:01:13because we're not doing 34 passes to print them.

0:01:16And then, and that comes in many, many different colors.

0:01:19We also of course have the traditional ATP shirts,

0:01:22and we have brought back the embroidered zip hoodie as well,

0:01:26which I quite like. I actually, to be honest with you, I prefer not to have the hood on my hoodie.

0:01:30I know this is very controversial, but it's still an excellent, excellent sweatshirt/hoodie.

0:01:34And then finally we have brought back the ATP Pankglass and you might ask, "Well, what do you mean finally? You said they're mugs."

0:01:39No, no, you should have ordered. You should have listened to Casey and you should have ordered because guess what? Mugs are sold out.

0:01:45I'm so sorry. There is a slim chance we will have some extras after returns and things of that nature.

0:01:51Maybe, and we might be able to put it up later, but no promises. You should have listened to me.

0:01:56You should have pulled the car over, stepped to the side of the sidewalk, done whatever you needed to do

0:02:00to go to ATP.fm/store. Your time is running out as we record this, which is presumably

0:02:07hours before you hear it. There's only a couple days left. It will end, the store sales will end

0:02:14on the 30th of April at eight in the evening ATP time.

0:02:18So that is Saturday at 8 p.m. ATP or New York time.

0:02:23That is your last chance.

0:02:24So now is your moment.

0:02:26Signal or say, "Excuse me," and pull the car

0:02:30or pull your butt over, do whatever you gotta do.

0:02:33Go to ATP.fm/store, please, and thank you.

0:02:36- Consider buying our pint glasses.

0:02:37We've got plenty of them left.

0:02:39- And they're actually-- - You'll be seeing them

0:02:40on the on-demand store for sure,

0:02:42'cause it looks like we are not going to sell out of those.

0:02:44And the funny thing is, hand to deity of your choice.

0:02:48I love these pine glasses. - Deity?

0:02:50- Deity, is that what I meant to say?

0:02:52Sorry, whatever.

0:02:52Hand to God, fine. - Affluent.

0:02:54- Affluent.

0:02:56What is that, bezel, but that was John's.

0:02:58Anyway, so yeah, hand to a thing that you consider holy.

0:03:02These pine glasses are excellent.

0:03:03They really, really are.

0:03:04They're dishwasher safe, they're engraved, they're excellent.

0:03:06I have four of them, I haven't broken any yet,

0:03:08and I actually have ordered two more

0:03:10'cause I love them so darn much.

0:03:11So all of my pronunciation mistakes aside,

0:03:15I apologize, the offending people have been sacked,

0:03:17but please, ATP.fm/store.

0:03:20- Not one store-related thing.

0:03:22I did another blog post.

0:03:23I'm out of control.

0:03:25I'm just like, "Foast into--" - It's a whole new world.

0:03:27It's a whole new world.

0:03:28- I would say not only did you write a blog post,

0:03:30you launched a new app, sort of.

0:03:32- Kind of. (laughs)

0:03:33- Anyway, the post is about,

0:03:35the thing I do on Twitter when the store is,

0:03:37when we have the ATP store up,

0:03:38I do this thing I call Frame Game

0:03:40I post little snippets of frames from movies or TV shows and I ask you to guess what it's

0:03:45from and the first person who guesses it gets a free t-shirt in the ATP store.

0:03:50I've been doing that for several years now.

0:03:52It's a fun little game.

0:03:53I finally did a post about it to explain the game for people who don't know.

0:03:59This was really unrelated as I started doing this before the holy animus twitter thing

0:04:03where I was like, you know, I've been playing this game for years on twitter and it's kind

0:04:07It's kind of hard to follow on Twitter if you go back in time and try to look at it

0:04:10because of the way I've chose to thread the tweets together.

0:04:13It's just not easy to go back in time and look at it for even my own purposes.

0:04:18Did I ever do this movie before?

0:04:20Did somebody guess it?

0:04:22It's not easy to look at.

0:04:23I was afraid having all this stuff locked up in Twitter isn't great.

0:04:27I do the thing where you download your Twitter archive periodically too, but that just gives

0:04:30you a local copy that's hard to follow.

0:04:32So I wanted to have my own copy of the history of Frame Game, which is stupid, whatever.

0:04:38But I saved all the images in a folder on my Mac, so I'm like, I should put a web version

0:04:42of this up.

0:04:43So I did.

0:04:44So there's the post explaining it, and then there's a big shiny candy button on the post,

0:04:49just because I always need something to distract myself with when I'm doing a blog post, and

0:04:53this time it was, can I make a shiny button?

0:04:54Anyway, you follow that button and it will take you to the Frame Game history viewer.

0:04:59Is that a place where you can go and play Frame Game?

0:05:01Kind of in your head if you want but really it's a history of you or if you want to see all the frames that

0:05:06We've ever done

0:05:07There's a surprising number of things like more than 50 of them all the frames you've ever done the person who won them

0:05:13How long it took them to win because I put that in there just because it's so surprising like I think the best one is

0:05:19The I'm not gonna ruin the movie in case you haven't seen it

0:05:22But there's one with I think the smallest little piece of a frame I've ever posted it was 64 by 64 pixels

0:05:29out of like a 1920 by 1200 frame.

0:05:32That's how much I posted with the frame

0:05:33and someone got it in like a minute.

0:05:35So.

0:05:35- It looks like 48 seconds for one of them.

0:05:38- Yeah, oh, and sometimes they're kind of easy,

0:05:39but, and as I noted in the post,

0:05:41there's a good chance that people will figure out

0:05:43how to brute force this with computers,

0:05:45but I like to think that most people

0:05:46are trying to play it legit.

0:05:47So anyway, read the post, play the game, it's lots of fun.

0:05:50One other aside I want to throw in here

0:05:51for a little dev corner thing.

0:05:53I ran, when making this thing,

0:05:56which is, oh, it's a history viewer

0:05:57that shows a bunch of pictures.

0:05:58How hard could that be, right?

0:06:00I ran into a classic of layout that I've certainly

0:06:03run into before on the web.

0:06:04And I imagine people with more experience doing iOS and Mac

0:06:08apps have also run into it.

0:06:10Tell me if this sounds familiar.

0:06:11So if you go to the frame game--

0:06:13game-- hypercritical.co/frame-game,

0:06:16you'll see that it's trying to show the frame.

0:06:20And it shows a small snippet of the frame.

0:06:22And then it shows the full frame.

0:06:23And when it's showing the small snippet,

0:06:25it's in a container that's the size of the full frame.

0:06:28And of course, every full frame is different aspect ratio,

0:06:31probably because movies and TV shows

0:06:32are different aspect ratios, and partially

0:06:34because I'm taking screenshots of video players

0:06:37and I'm not pixel accurate.

0:06:38So they're all over the place.

0:06:39So I have to change the aspect ratio.

0:06:41And it's like a single page web app or whatever.

0:06:45But something that you may not know

0:06:47if you're not a long suffering web developer

0:06:49is that when you get what we call the viewport width, which

0:06:53is the width of the browser window from the left

0:06:55to the right edge, that returns the same value,

0:06:58whether the scroll bar is visible or not.

0:07:01Now, most people who run their Macs

0:07:02in a default configuration don't even have scroll bars.

0:07:04They just have that thing where like,

0:07:05oh, when you're scrolling,

0:07:06like a little lozenge appears or whatever,

0:07:08but old people like me have it set

0:07:10in the general preferences and system preferences set

0:07:12to always show scroll bars, which is a confusing setting.

0:07:15It's kind of like the cache control, no cache header,

0:07:18which tells it it's okay to cache.

0:07:19But anyway, always show scroll bars means,

0:07:23it doesn't mean that always shows the scroll bar.

0:07:24means if there's stuff that you need to scroll to,

0:07:27then it will always show the scroll bar, right?

0:07:29So if you're looking at a very long web page

0:07:31and it's way taller than your monitor,

0:07:33you will see on the right side of your browser a scroll bar,

0:07:36you know, a Mac OS X or whatever Mac OS scroll bar,

0:07:39and it will always be there.

0:07:41When that scroll bar is there,

0:07:43the viewport width does not change,

0:07:45but part of the viewport is blocked by the scroll bar.

0:07:48So what if you want to have, like I did,

0:07:50want to have a frame for a movie

0:07:52that spans from edge to edge, okay?

0:07:55Well, you could get the viewport width and you could say,

0:07:58okay, I'm going to make this image

0:08:00the same width as the viewport.

0:08:02But of course, you know, frames have a width and a height

0:08:05and an aspect ratio.

0:08:07So if you make it the same width as the viewport,

0:08:09then you can calculate what the height would be

0:08:10based on the aspect ratio, right?

0:08:12And then you make it that height.

0:08:13But oops, what if making it that height

0:08:16pushed the crap on the bottom of the page

0:08:17down below the bottom of the browser window?

0:08:19Now you need a scroll bar

0:08:21and suddenly the scroll bar appears.

0:08:22And now the scroll bar is covering some of the content,

0:08:25which also means that a horizontal scroll bar now appears

0:08:28because there's some part of the content

0:08:29that you can't see that you need

0:08:30to horizontally scroll for.

0:08:32And so you're like, okay, well, if that happens,

0:08:35I'll figure out that the scroll bar is visible

0:08:38through an annoying hacky technique.

0:08:40And then I'll shrink the picture

0:08:43so that it moves out from under the scroll bar.

0:08:45And I'll say, make the picture the viewport width

0:08:48minus the width of the scroll bar,

0:08:49which I can also calculate using some hacky ass way

0:08:51to do it, right?

0:08:53And now you think you're all clever.

0:08:54So you shrink the thing, but when you shrink it,

0:08:57of course the height shrinks too, right?

0:08:59Because you have to maintain the aspect ratio.

0:09:01What if the height shrinks so that now the content

0:09:04doesn't roll off the end of the screen

0:09:05and you don't need the vertical scroll bar anymore?

0:09:08Do you see what the problem is here?

0:09:10Right?

0:09:11So you made it too big and a vertical scroll bar appeared

0:09:13because it pushed the content down.

0:09:15Then you move it out from under the scroll bar

0:09:16and now in certain scenarios, the vertical content

0:09:19is no longer big enough to require vertical scroll,

0:09:21now you have a blank space on the right side

0:09:22of your picture.

0:09:24This is a classic layout problem of like,

0:09:27changing my metrics to avoid things that pop in

0:09:30and out on the sides, also changes the metrics,

0:09:32because you have to maintain an aspect ratio.

0:09:35And so I had fun chasing my tail about this

0:09:37and sort of cursing and saying,

0:09:38like, I don't know why I didn't think of this,

0:09:40'cause I've run into this exact same problem so many times,

0:09:42but you just forget about it.

0:09:43It's like childbirth amnesia, right?

0:09:45You just forget about the pain, right?

0:09:47And so I have to do-- any programmer who's dealt with this

0:09:51probably knows what I did, because this is not

0:09:53a really important application.

0:09:54That's just throw ugly hacks at it.

0:09:56Isn't that all of web development ever?

0:09:58No, it's all of all development ever.

0:10:01Because if you think about this, there's no actual solution.

0:10:06In this edge case, which if you get a window that

0:10:09sides just right and a content that sides just right,

0:10:11both of those settings don't work.

0:10:13One of them, it's hidden underneath the scroll bar.

0:10:15The other one is an empty space.

0:10:17There is nothing in between that you can get.

0:10:18They're both wrong, right?

0:10:20So the only way to do it is to figure out

0:10:23how much did the content have to grow

0:10:26to cause the scroll bar to become visible

0:10:28and add a blank space that's that size

0:10:30so that you make sure that when I resize this image

0:10:33and it gets a little bit shorter,

0:10:35I shove enough white space in there

0:10:37such that the vertical scroll bar,

0:10:39I'm sure the vertical scroll bar is not gonna go away.

0:10:42Then you can shrink the image and shove in the white space.

0:10:44And so don't look at the code for this, it's horrendous.

0:10:48But you know, I just got sick of it

0:10:50and just wanted to get it done.

0:10:51So while you're playing the game,

0:10:53you can appreciate the edge case layout nuances

0:10:57that I had to suffer,

0:10:58all so I could get the image to go exactly

0:11:00from one edge to the other.

0:11:01And please don't look on a red and display

0:11:03and look for half pixels because they're there.

0:11:05(laughing)

0:11:06- All right, let's do some follow up.

0:11:09The Apple Studio Display has a beta firmware

0:11:13that is available that fixes all of the camera problems.

0:11:16It is now perfect in every measurable way.

0:11:19There's nothing else to talk about.

0:11:20- Oh, I wish.

0:11:22- This is interesting that this change,

0:11:24like we were saying, like, oh, the screen runs iOS, right?

0:11:27So I guess the next time the screen is gonna get

0:11:29new quote unquote firmware is the next iOS update.

0:11:32But of course this update is part of the next macOS beta.

0:11:35Now, you know, I'm sure there's an iOS beta

0:11:37to go along with this and this,

0:11:39maybe this beta is the same build number as the iOS beta.

0:11:42We don't know yet.

0:11:42Anyway, if you want to try out if you have a studio display you want to try this out

0:11:46Which I don't recommend by the way, but if you're really desperate to try it out, it's in the Mac OS 12.4 beta

0:11:50So a friend of the show Jason Snell has

0:11:53possibly the best

0:11:56Reasonable setup to show before and afters for this a lot of people like other friend of the show James Thompson

0:12:01Had you know taking some photos before and after or compared them to like an iMac Pro or what have you but?

0:12:07Jason still has a review unit which he didn't update and then updated his his actual unit or perhaps vice versa

0:12:13So he has two studio displays sitting right next to each other one at one updated one not and so he put a video on

0:12:20YouTube where he filmed and linked up, you know the both of them and have has them side by side

0:12:25So I am biased because I'm looking at a studio display and it's in my best interest not to think it's a piece of garbage

0:12:32Because I've been waiting for it for like six years. So consider your source here

0:12:35I have not installed the firmware update,

0:12:37but of course I've looked at all these different,

0:12:40you know, examples and whatnot,

0:12:41and it's not great, I mean, it's not fixed

0:12:45by any stretch of the imagination.

0:12:47I do think it's better from what I can tell,

0:12:49but it's not fixed, but I was talking with Jason briefly

0:12:52on Twitter, and having had only one experience

0:12:57with, what's the, not the front and center,

0:13:00that's your thing, what's the little--

0:13:02- Center stage.

0:13:03- Thank you, center stage, I couldn't think

0:13:04darn name. So I've had one experience with center stage and I loved it. I thought it was amazing. I

0:13:09thought it made being on a call when people are flipping in and out of the call, you know, just

0:13:14that much better. And perhaps if I was just sitting on Zoom by myself all day, I would have a very

0:13:18different opinion about it. But for my needs, I think I would take an imperfect camera with center

0:13:25stage over a flawless camera without it. I am not saying that anyone has to agree with me. In fact,

0:13:30In fact, I bet most people don't.

0:13:31But for me, I'm willing to make that trade,

0:13:34and I am happy to see that this is getting better,

0:13:38but I mean, I never expected this webcam

0:13:39to be particularly stupendous.

0:13:41I wish it was better.

0:13:42I think it should be better,

0:13:45especially for a company that seems to pride themselves

0:13:47on being so great at imaging and so on,

0:13:49but it doesn't look like this is fixed yet.

0:13:52And now people are starting to wonder,

0:13:53well, is this really hardware?

0:13:54Is this as good as it's gonna get?

0:13:56And I don't know, it's hard to say.

0:13:59I mean, I think it's pretty clear that the hardware here

0:14:01is very limited.

0:14:03When this first hit the news, whenever

0:14:06that was a few weeks back or a couple months back,

0:14:10my guess then was like, I think the software might

0:14:12be able to be tweaked a little, but you have this relatively

0:14:17low-resolution camera that's being cropped significantly

0:14:20to achieve center stage.

0:14:22And it's at quite a distance from people

0:14:25compared to the iPad that has similar hardware.

0:14:27So it just seems like this was doomed to always be pretty mediocre to poor.

0:14:33And so far this bears that out, that the tweaks that we're seeing now are seemingly fairly

0:14:39minor.

0:14:40And I think one of my favorite comparisons was, and I mentioned it a second ago, the

0:14:44James Thompson comparison.

0:14:45This is our friend who makes PCALC, you know, great programmer and a great member of our

0:14:50community.

0:14:51And James, he posted the before and after from the old software and the new software

0:14:54here.

0:14:55that him posted the similar shot from his iMac Pro

0:14:59built-in webcam, which may I remind you is I believe

0:15:03a something like a two megapixel.

0:15:04It's a very low-resolution camera.

0:15:06It's from 2017 and has no super fancy image processing.

0:15:11It probably has whatever kind of basic stuff

0:15:13would come in any webcam, any commodity thing

0:15:16up to at least a couple years ago.

0:15:18So no ML stuff.

0:15:20So in my opinion, and many others who saw this,

0:15:24The iMac Pro built-in webcam looks way better

0:15:27than the studio webcam, before or after.

0:15:30And it's not that it looks super great,

0:15:33but it seems like it was working with more

0:15:36on the hardware side and didn't need to do

0:15:39so much software processing to get it to look right.

0:15:42And there's only so much you can do in software

0:15:46when you have a little tiny sensor and a little tiny lens,

0:15:49and especially with these new center stage cameras,

0:15:52then you're further cropping it down

0:15:54to do the center stage effect.

0:15:56I think center stage in this context was a mistake.

0:16:00It makes a little more sense on the iPad

0:16:02in the sense that again, you're holding it closer to you,

0:16:05it is more consumer targeted,

0:16:06you might have those situations where like,

0:16:08you know the family's coming in and out,

0:16:09like they demoed in the background.

0:16:10But for a professional display like this

0:16:12that's mostly being bought for workplaces

0:16:14and power users and nerds like us,

0:16:17I don't think center stage is necessary

0:16:19and it's definitely not necessary

0:16:21if it comes at the expense of whatever hardware resolution

0:16:25is necessary to have a decent picture.

0:16:27And in this case, it seems very clear,

0:16:29putting this camera in here was a mistake.

0:16:33And if you look at the built-in webcams

0:16:35of all of Apple's recent hardware,

0:16:37I mean, look, they're never good.

0:16:38They're clearly relying very heavily on image processing,

0:16:43in all of them, including the brand new MacBook Pros.

0:16:45People also say, why don't you put the iPhone camera,

0:16:48you know, the iPhone front camera even

0:16:50in the MacBook Pro cameras.

0:16:52And you know, the answer there usually is depth

0:16:54of those screenlets being very, very limited.

0:16:56And you know, we had to get the notch now

0:16:58and you don't want the notch to be bigger

0:16:59and stuff like that.

0:17:00But again, in a desktop display,

0:17:03you have significantly more depth.

0:17:06Now, they did have to keep the margins thin

0:17:08to make it look nice and look modern.

0:17:10So agreed, you know, there's not a lot of like depth

0:17:13or not a lot of like width and height

0:17:15in the screen bezel that I put it,

0:17:16but I have to imagine there was better hardware available

0:17:19that could have fit, and they just picked wrong here.

0:17:22They just made the wrong choice.

0:17:24This webcam and this display was the wrong choice,

0:17:27and if they have to give up center stage

0:17:29to have a better one,

0:17:30I think that's the path they should have taken.

0:17:32- I think it's kinda weird that, as you noted,

0:17:34Apple has always had crappy cameras,

0:17:36crappy front-facing cameras in all its products.

0:17:39We used to complain about the two megapixel

0:17:40one and the iMac Pro, we were just saying it was good.

0:17:42It just seemed like they didn't care about them that much.

0:17:45We didn't think they would make it worse.

0:17:47- Yeah, same thing for the MacBook Air or the MacBook Pro.

0:17:49They have like a 640 by something camera

0:17:52in like the original MacBook Air.

0:17:54They were always just kind of not good behind the times.

0:17:57And we'd complain about them and nothing would happen.

0:17:59And I think the silver lining

0:18:00to this Apple Studio display thing

0:18:01is I think this is the first time

0:18:03that sort of the Apple tech review community

0:18:06has latched onto the idea that the camera sucks

0:18:09in such a way that Apple might notice.

0:18:10'Cause we all said it about the other ones.

0:18:12Like, oh, the new laptops are out.

0:18:14Oh, does it still have a non-HD camera?

0:18:17We meant like, is it not up to 1080p yet or whatever?

0:18:19Like we'd make these snarky comments,

0:18:21but it was never like a story, a big story.

0:18:24And the studio display, the front-facing camera

0:18:26has suddenly become a story.

0:18:27So I have to imagine, especially with the Mac hardware team

0:18:32that has produced the last few years of products,

0:18:34that they have taken notice

0:18:36that we all think their cameras suck.

0:18:38And the next version of anything that they put out

0:18:41that starting from now, right?

0:18:43so that's probably three years from now,

0:18:44like whatever the pipeline is where they are making

0:18:47decisions about future products now,

0:18:49I hope that they will say, oh, we don't want a repeat

0:18:51of the Apple Studio display thing,

0:18:52so let's actually put a decent camera in this.

0:18:55That's my hope anyway, we'll circle back in three years

0:18:57and see how it is.

0:18:58And the second thing is about this software update,

0:19:00I still continue to think that the processing they're doing

0:19:03in software is not as good as it could be, right?

0:19:07Because it's not as if we're looking at it and saying,

0:19:11oh, there's not enough light or it's too noisy or whatever.

0:19:14If you look at James Thompson's thing,

0:19:16some people were looking at the histograms of them

0:19:18and someone said, did they not have the iPhone camera

0:19:22image processing team look at this?

0:19:23'Cause the histogram is crap.

0:19:25You haven't processed it to,

0:19:27you could do a better job of processing this,

0:19:29it wouldn't look as gross.

0:19:30It still wouldn't look great,

0:19:31like it's not a good camera or whatever.

0:19:32And by the way, one of their solutions to like,

0:19:34oh, we have a big fisheye camera

0:19:36that you're taking a small crop of,

0:19:38they just took a bigger crop.

0:19:40So it makes it look less bad because you're not sort of

0:19:43throwing out more pixels.

0:19:44Of course, you are smaller in the frame than you were before

0:19:47and you can decide if that's a feature or benefit.

0:19:48But that's one solution.

0:19:52Like, okay, we'll just zoom back out.

0:19:53So now you can't see how ugly it is.

0:19:54But the processing, especially on James Thompson's one,

0:19:57looks off.

0:19:58If you look at Jason Snell, I agree he has the best example

0:20:01because he's literally like in front of both cameras at once

0:20:03so he gets to move and you can see how the camera moves

0:20:05around or whatever.

0:20:06And the one with the firmware update or the one without,

0:20:09at various times look very similar to each other.

0:20:12So I don't think it's a particularly big change.

0:20:15I still think they could do better with better firmware.

0:20:19And I do wonder if it's like, again,

0:20:21like I was saying in the camera, I think a policy choice,

0:20:24where they've decided that the most important thing

0:20:27is to have every pixel on a human being's face

0:20:29as bright as possible, even if it makes them look

0:20:31like a wax death mask.

0:20:33I think that's the wrong choice,

0:20:34but that sure seems like what they're trying to do,

0:20:36like eliminate shadows on people's faces.

0:20:39And they don't need to because like in James Thompson he had a ring light on him.

0:20:42He had plenty of light on his face and the image processing was like I've detected the

0:20:45human face.

0:20:46Brighten that sucker up because I guess most people like you know in front of their webcams

0:20:51and they all otherwise look like they're in a dark dungeon so that the processing is really

0:20:54trying to brighten the face up.

0:20:56They need to detect that they don't need to make certain faces brighter because they're

0:20:59already bright enough.

0:21:00So anyway we'll see in future firmware updates but yeah if you're buying this display for

0:21:05camera you're gonna get what you're gonna get and you're probably gonna be upset.

0:21:11Meanwhile, you know, when I first got the XDR, which as you know does not have a

0:21:15built-in webcam, you know, I bought the little Logitech magnetically attaching

0:21:20thing that goes on top of it. As I've said before, that's a pretty good webcam

0:21:24and when I first set that up I was kind of disappointed that I had to look at

0:21:29this giant black blob on top of my monitor all the time. But I've gotten

0:21:34used to it now and I'm really happy that I have a really good webcam for whenever I have

0:21:37to appear on a zoom call. I kind of wish like maybe, you know, the webcam now is pretty

0:21:43important of a feature and that seems to be only growing over time. You know, there's

0:21:48obviously a big a big bump during COVID of everyone all of a sudden working from home

0:21:52who wasn't before. But I think obviously a lot of that's going to stick around, even

0:21:56as COVID kind of, you know, goes into an endemic and waning state where a lot of people go

0:22:01go back to work.

0:22:01So to have designed this product,

0:22:04which chances are this studio display

0:22:06was probably designed almost entirely

0:22:09or entirely during the COVID era.

0:22:12And so to have designed this product

0:22:14with a really crappy webcam situation

0:22:17in this day and age, it was a misstep.

0:22:21And the more I look at the studio display,

0:22:23the more I think, you know, they put it in like,

0:22:25you know, the A13, it runs iOS, it's kind of buggy.

0:22:29I'm kind of thinking like, hmm,

0:22:31did they have to make this product,

0:22:33did they have to design this with all this complexity?

0:22:36Did they have to give it a whole like phone OS

0:22:38in there to control stuff?

0:22:39Did they have to do this fancy center stage thing

0:22:42with this crap hardware when the iMac Pro

0:22:46with its five year old basic webcam looks better than it?

0:22:50The XDR works as a perfectly great display

0:22:52without having to boot an OS that occasionally crashes.

0:22:55Like I just, I have to wonder like,

0:22:56Was all of this weird engineering they did in this

0:22:59the right choice when what they really just needed to do

0:23:03was make a smaller XDR?

0:23:05- I think it was the right choice to have all the features

0:23:07that it has, good speakers, camera, whatever.

0:23:10I mean, obviously we just wish they were better,

0:23:11but that's what you want out of,

0:23:13it's more of a middle of the road $1600 monitor thing.

0:23:17The really expensive one doesn't have any extraneous crap

0:23:19'cause you just, you know, you just buy that stuff,

0:23:22you're gonna have external speakers,

0:23:23you're gonna have a fancy external camera.

0:23:24Like it makes more sense on the pro end

0:23:26and this thing.

0:23:27And also for them doing the iOS thing,

0:23:29that was probably the fastest, cheapest way to do it.

0:23:32Because I think about it, if they didn't do that, OK,

0:23:34so we're going to have a camera, we're going to have speakers.

0:23:35And we want to do center stage.

0:23:37I can imagine them wanting to do that.

0:23:39Pretend the camera was good.

0:23:40We would all be saying, great, center stage is cool.

0:23:44How do you control center stage?

0:23:46You have to have some way to thread through your M-whatever

0:23:50chip in your Mac, and all of its image processing,

0:23:52and all of those smarts, and all that code that you wrote

0:23:55now has to control a camera that is not in the same piece of hardware as the

0:23:59system on a chip but is actually connected externally and so you have to

0:24:02write drivers to do all that and it's just like the the shortest distance to

0:24:07getting something working is that we already have an incomplete system that

0:24:09does this just put an a13 in there and then the a13 acts like it would in an

0:24:13iPad the cameras in the same case and the speakers are there and it's like

0:24:15it's it seems like it might even be less work I don't know probably people who

0:24:19worked on this project are laughing at me now but it seems to me that could

0:24:21the conceivable would be less work to do what they did.

0:24:24Like, because you don't have to do as much brand new stuff.

0:24:27You already have the pieces that know how to do

0:24:29the things you want it to do.

0:24:30And then it's a smaller amount of communication

0:24:33between the host Mac and the things there.

0:24:35If it wasn't less work, if it was in fact more work,

0:24:38and it's buggier, then it's definitely the wrong choice.

0:24:40But I look at this and I think, you know,

0:24:42it's part spin engineering.

0:24:44And part spin engineering is, you know,

0:24:46a dirty word in the car industry, but it shouldn't always be

0:24:48because if you have something that works, you know,

0:24:50If you have door handles that work on your cars,

0:24:52you don't need to reinvent the door handle with every car.

0:24:54Just put the good door handle on every car, it's fine.

0:24:56- We're talking about him already.

0:24:57- Yeah, right? - Yeah.

0:24:59(upbeat music)

0:25:00- We are sponsored this week by Sanity.

0:25:02What is Sanity, you ask?

0:25:03It's a content platform that powers exceptional

0:25:06digital experiences for many companies,

0:25:08including National Geographic, Figma, Nike, and more.

0:25:12Developers, designers, content professionals,

0:25:14and digital leaders rely on Sanity to collaborate

0:25:17in real time, ship new experiences quickly,

0:25:19and delight their customers with rich media content.

0:25:22It takes less than 10 minutes to get set up and running

0:25:24with Sanity, and then your content will flow across APIs,

0:25:27and there's no limit to how and where you can display it

0:25:30on any of your channels, websites, mobile apps, kiosks,

0:25:33anywhere you need it to go.

0:25:34You can use Sanity for free for low-scale projects,

0:25:37and it's pay-as-you-go if you need more API usage after that.

0:25:40And they have great price plans and features for larger

0:25:43businesses as well.

0:25:44So now let's talk about their inaugural conference happening

0:25:47this May called Structured Content 2022.

0:25:50Teams from around the world will be coming together

0:25:52to discover new approaches to creating rich, connected

0:25:54digital experiences.

0:25:56There will be a mix of talks, panels, and conversations,

0:25:59covering topics like foundations for building a content

0:26:01system, real-life applications for structured content

0:26:03from well-known brands like AT&T or The New York Times,

0:26:06proven collaboration methods to better connect everyone

0:26:08who works on content.

0:26:10And here's a few of the sessions, for example.

0:26:12Reflections on the Future of the Web,

0:26:13with digital leaders Guillermo Roque from Vercel

0:26:16and Michael Sippy from outside.

0:26:18Overcoming the challenges of digital transformation

0:26:20with Sanity CEO Magnus Hillestad and AT&T's Director

0:26:23of Technology Strategic Platforms Scott Gents.

0:26:26Improv consulting.

0:26:27A panel of content strategy consultants

0:26:28will improvise solutions to real life problems.

0:26:30That's pretty cool.

0:26:31So there's more than one way to attend as well.

0:26:33You can join in person in San Francisco on May 24th to 25th,

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0:26:45To learn more about Sanity and the Structured Content 2022

0:26:49conference, go to sanity.io/atp.

0:26:53That's sanity.io/atp.

0:26:55Thank you so much to Sanity and the Structured Content 2022

0:26:58conference for sponsoring our show.

0:27:00[MUSIC PLAYING]

0:27:04Tell me, Jon, about your Sonos Roam power button.

0:27:06I was complaining about my Sonos Roam,

0:27:07that I didn't like the power button because to turn

0:27:09the stupid thing off, you needed to hold it down

0:27:11for a ridiculous amount of time and listen

0:27:13through a series of beeps.

0:27:14and it was hard to hold the button

0:27:15'cause the button was very skinny

0:27:16and it was on the edge of a triangle

0:27:17and you had to just keep holding it and holding it

0:27:19and it was terrible.

0:27:21Anyway, brilliant thingy, I noted on Twitter

0:27:23that the Sonos Roam software was updated a few months ago

0:27:26and now a quick press of the button on the back

0:27:28turns it off, so I updated my firmware

0:27:30and lo and behold, I can turn it off by pressing the button

0:27:32and it immediately turns off, so that's much nicer.

0:27:35The plus, minus and play buttons on the end still suck though.

0:27:39(laughing)

0:27:40- And then tangentially related, Patrick Niemeyer writes,

0:27:43"Hearing Jon talk about the power button

0:27:44on his shower speaker reminded me of a topic that I can't believe I've never heard him

0:27:47discuss. The fact that a few generations ago the lock button on the iPhone went from being

0:27:51instantaneous to more of a suggestion. It currently takes almost a second for the phone

0:27:55to lock after hitting the button, during which time the screen and touch input are fully

0:28:00active. I find myself constantly falling into the following trap. I prepare to pocket by

0:28:04making a quick volume adjustment, then lock the phone, and attempt to put it in my pocket,

0:28:08however in the movement to put the phone down I accidentally swipe down the on-screen volume

0:28:11gadget and mute the phone. Is this because the lock button became all things to all people?

0:28:17Because it used to be that the lock button was the lock button, but now it, well, even

0:28:21with guided access turned off, or sorry, accessibility turned off, you still have like Apple Pay

0:28:27and Siri if you hold it down. And so I think this, that's what this is, is because when

0:28:31you hit the button once, there needs to be some amount of time for Apple to wait and

0:28:36say, "Are they hitting it a second time? You know, is this really a double tap?" And we've

0:28:39only seen the first of the two taps. And so there's no way for them to divine what it

0:28:46is you're going to do. They just have to wait it out and wait whatever the amount of time

0:28:48is to time out, if you will, and know, "Oh, that was definitely a single tap we should

0:28:53lock now."

0:28:54That's exactly right. And so if you think about the different, you know, holding it

0:28:57down, they don't have to wait really for that. As soon as you release the button, they know

0:29:00you're not holding it down. But they do have a delay to see, are you double-clicking it

0:29:06or triple clicking it or just single clicking it.

0:29:08So the interesting thing is,

0:29:10if you disable the things that it might be waiting

0:29:13for double or triple clicks for,

0:29:14so that's Apple Pay,

0:29:16and if you have the accessibility shortcut

0:29:18as the triple click,

0:29:20if you turn those things off,

0:29:21which you can do in settings,

0:29:23and you hit the button, it sleeps instantly.

0:29:25So if you care that much about that being a thing

0:29:29and if you can live without double tap to Apple Pay,

0:29:33now I actually, I tried this,

0:29:34And I couldn't figure out how to go

0:29:37to that Apple Pay screen otherwise.

0:29:38Like I opened up the Wallet app.

0:29:40- That's what I was gonna ask, if I turn this off,

0:29:42then how do I Apple Pay?

0:29:43- Yeah, you go into Wallet

0:29:44and then you tap on a card, right?

0:29:45- No, it didn't bring up the,

0:29:48well, I don't know, maybe I did it wrong,

0:29:49but I tried that and it didn't bring up

0:29:50like the payment confirmation.

0:29:52- Oh no, you're right.

0:29:53- Yes, anyway, if you turn off those things,

0:29:55you can get instantaneous sleep again.

0:29:58But yeah, unfortunately, you'd have to like

0:29:59never use Apple Pay.

0:30:00- There's gotta be a way.

0:30:01- Oh, apparently the chat's saying

0:30:03that if you hover the phone over the active NFC terminal

0:30:07at the store, then it will prompt it to open up that screen.

0:30:11So you can't pre-approve it with your face,

0:30:13but you can at least open it up,

0:30:15move over the terminal first, then Face ID approve it.

0:30:17- Huh.

0:30:18- I do wonder if, for the double tap thing,

0:30:22if they could immediately sleep,

0:30:24but then if you hit the button again

0:30:26within the double tap interval, unsleep it,

0:30:28and do Apple Pay, you know what I mean?

0:30:30- Oh, that's interesting, yeah.

0:30:31- That is wild, I had no idea that

0:30:32That was the only obvious way to get into payments.

0:30:36That's very interesting.

0:30:37Anyway, Apple's self-service repair site is live.

0:30:40So if you recall, they announced--

0:30:41I don't know, it was a few months ago or something like

0:30:43that-- that you will be able to buy parts and repair things

0:30:49yourself if you so desire.

0:30:50And apparently, that has gone live, particularly

0:30:53for the iPhone.

0:30:54I don't believe there's anything for the Mac yet.

0:30:56And the website is weird.

0:31:00It is super weird.

0:31:02It's selfservicerepair.com and it looks super janky.

0:31:07I don't know what's going on here, but it's weird.

0:31:11And apparently it's version, what is this?

0:31:14It says on the bottom, on the bottom left,

0:31:16it's Spot version 8145.5.

0:31:20I feel like I'm looking at the little pie symbol

0:31:21in the corner now.

0:31:22And there's a little doggy in the icon, which is very cute.

0:31:25But anyway, I guess they just outsource this whole thing,

0:31:27this whole website, which is super weird,

0:31:29but you can go ahead and order parts.

0:31:32You can look at the repair manuals,

0:31:33and you can get general info, and so on and so forth.

0:31:36So that is something you can now do.

0:31:38Is it something that I would do?

0:31:39Heck no, because that scares the poop out of me.

0:31:42Trying to repair my phone, just the thought of it

0:31:44sounds terrible in my personal opinion.

0:31:45But I am genuinely glad that this

0:31:46exists for people who are not scaredy cats like me.

0:31:49Steven Hackett did an investigation

0:31:50of this whole external website and looked

0:31:52at the company that did it.

0:31:54Apparently, they've done some other work for Apple as well.

0:31:56We'll link to his blog post where he explains it.

0:31:58The service manuals themselves are on Apple's website.

0:32:01and we'll put a link to that, it's just support.apple.com/manual/repair-manual.

0:32:07And the website's fine.

0:32:08Like, the complaint is it doesn't look like it was Apple designed, which is for sure,

0:32:11it just looks like someone used, you know.

0:32:13It's a simple, it's perfectly fine, it's a perfectly reasonable website.

0:32:17It's got three boxes with icons and buttons and you know, it's like a template from a

0:32:22bootstrap website, I don't know.

0:32:24It's not terrible, but it certainly doesn't look like an Apple site.

0:32:27And it's not, to Steven's point, it's not an apple.com anywhere.

0:32:32It's not self-service-repair.com, it's self-service-repair.com, right?

0:32:35So it's not even an Apple's domain.

0:32:37You could be forgiven for thinking it's some kind of weird scam site or like not affiliated

0:32:41with Apple anyway, but it totally is.

0:32:43This is Apple's official, like, we'll link to the press release.

0:32:47Apple's press release links to this site.

0:32:48This is not a scam, right?

0:32:50And that I feel like is a slight problem for Apple, but on the other hand, I bet there's

0:32:54probably all sorts of not particularly nice looking websites

0:32:58that you have to go to if you're an Apple authorized dealer

0:33:01to deal with stuff.

0:33:02I mean, Steven obviously knows about these things

0:33:03having worked in an Apple store at least,

0:33:05but those ones still probably are under

0:33:08the apple.com umbrella.

0:33:09But yeah, if you want to dive in

0:33:11and start repairing your stuff,

0:33:12if your thing is one of the supported devices,

0:33:15check it out.

0:33:17- All right, moving right along.

0:33:18There's been a lot of discussion,

0:33:19mostly led by John Gruber about

0:33:22Would Apple do this WWDC thing inside the ring of Apple Park?

0:33:27And I think it's a very reasonable--

0:33:29- How is that discussion led by John Gruber?

0:33:30We recorded an episode where we said the exact same thing

0:33:32before he released his, so--

0:33:34- Yeah, but he really deep dove, did a deep dive, whatever.

0:33:37- We just said the same thing.

0:33:38We did just longer and later.

0:33:40I reject this notion.

0:33:41We have primacy about whether or not

0:33:43people are allowed in the ring.

0:33:44- So having nothing to do with John Gruber at all,

0:33:46copyright 2022, John Syracuse.

0:33:48- Copyright ATP, you were all there.

0:33:50We were talking about it, remember?

0:33:51"Hey, would they let people into the ring?

0:33:52"Doesn't it seem weird?

0:33:53"Have they ever had people in the ring?

0:33:54"That was us.

0:33:55"It was this show."

0:33:56(laughing)

0:33:57- Moving right along.

0:33:59- One thing.

0:33:59I just wanna remember it from one thing.

0:34:00- Just wanna be remembered for one thing.

0:34:03- I just wanna remember two episodes ago

0:34:05when we talked about people being let in to Apple Park ring

0:34:07and then the talk show episode came out a week later

0:34:08and everyone's like, "Led by John Gruber?"

0:34:10No, no, Casey.

0:34:11- Two episodes ago, it was like three months.

0:34:13We haven't recorded in forever.

0:34:14Anyway, all right, so regardless of who it was,

0:34:18gosh darn it, people familiar with the matter

0:34:21have been wondering about whether or not Apple would bring civilians, regular schmoes, into

0:34:27the inside the ring of Apple Park. And Anonymous wrote us the following, "You guys wondered

0:34:32if there had been any large events where visitors were able to go into the Apple Park Ring Courtyard.

0:34:37There was a series of Friends and Family Saturdays in summer of 2019. Employees could bring up

0:34:40to four people, the theaters, some lobbies, and some of the inner and outer hallway of

0:34:43the ground floor. Nearly all of the green space inside and outside the ring and all

0:34:47All of giant Cafe Max were accessible.

0:34:50The majority of staff keeping people going where they were allowed seemed to be contract

0:34:53event staff that had experience working with other Apple events like WWDC and Keynotes.

0:34:57Some people brought picnics, they served gelato pops (Apple doesn't do things as plebeian

0:35:01as the pros and novelties, you get an ice cream truck), and a beverage I don't recall.

0:35:06Officially no photos were allowed, but Twitter had plenty of photos from the days before

0:35:08I went.

0:35:09Unofficially, the staff seemed to direct people toward photos of outside spaces rather than

0:35:13inside spaces.

0:35:14So apparently it has happened.

0:35:17Yeah, and I think the Cafe Max thing answers another question of like, how are they going

0:35:22to feed people and where will people go to the bathroom and stuff like that?

0:35:24Apparently they do have a subset of the the the ring and the space in the building, you

0:35:31know, the inside of the ring and also the space in the actual building where they allow

0:35:34the public at least allowed the public to go once or twice that they can sort of cordon

0:35:38off with people and feel safe enough that, you know, there's places for people to be

0:35:43taken care of but that they're not going to just wander into the ring and you know.

0:35:46All the doors are locked in there anyway with key cards and stuff so it's not,

0:35:50I don't think it's a real problem but I also don't think they want strange people just wandering

0:35:53around. Indeed and then Benedict Evans tweeted, "An idle observation. I have no idea what this

0:35:59kind of fencing costs but it's very not cheap and it extends around the entire Apple Park site."

0:36:05And so I've not seen this in person but judging on this picture, I'll paint you a word picture here,

0:36:09It seems like there are many, many, many vertical metal rods,

0:36:14each of which I would guesstimate is like four

0:36:16to six feet tall, but they're completely freestanding.

0:36:19Like if you think of an average fence,

0:36:20you would put some posts down and then have some stuff

0:36:22linking from one post to the other,

0:36:24but you wouldn't put a post every six inches,

0:36:27which is apparently what they've done here.

0:36:29Like there must be either like a river of concrete

0:36:33that went through the ground, I don't know.

0:36:35- Yeah, I'm guessing they're bound together

0:36:37underground somehow.

0:36:38There's something supporting them.

0:36:40- But this is like the most expensive kind of fence

0:36:43you can ever imagine you're making.

0:36:44Very Apple-like, right?

0:36:45So in case you're having trouble picturing,

0:36:47I'll put a link to his tweet in the show notes

0:36:49with the photo, but it's like, you know like the bars

0:36:51of a jail cell, just vertical bars?

0:36:53Like that, but they just come out of the ground.

0:36:55There are no horizontal members whatsoever.

0:36:57It's just vertical bars.

0:36:59- Yeah, nothing bridges across the top.

0:37:01- Or the bottom.

0:37:02- Well, as far as we can see.

0:37:03- It's just a vertical bar.

0:37:05Now here's the thing about just vertical bars like this.

0:37:06Now first of all, yes, obviously there needs to be

0:37:08something underground to make it so these aren't just stuck into the earth

0:37:10they're probably in cement or something but the second thing is the precision

0:37:13required to make this fence not look terrible it's extremely high because

0:37:19these sticks are like probably look like they're at least six or seven feet tall

0:37:22the tops of these things need to be even with each other so the fence makes a

0:37:26line and not like a wavy thing right every one of these sticks needs to be in

0:37:30concrete and aligned up just so the correct distance from each other and

0:37:33they and it needs to be sturdy enough that you couldn't just go and like pull

0:37:37the tops of the bars apart, but think of the leverage

0:37:39that you have at the top of those bars.

0:37:40If these are stiff, you know, metal bars,

0:37:43just do the math and the physics,

0:37:45of how much leverage do you have down there?

0:37:46You have to not be able to bend them apart,

0:37:48and they have to not be able to be bent forward

0:37:50or backwards, and if this goes around all of Apple Park,

0:37:54how much does this cost per like, linear foot?

0:37:57I don't even understand, and I don't think it's any more

0:38:00particularly secure than any other kind of fence,

0:38:02'cause you know, you throw a carpet over this thing,

0:38:04and hop over like they do in every action movie,

0:38:06it's not like there's barbed wire on it, right?

0:38:08It's just as susceptible to hopping over

0:38:10by a bunch of kids or like climb a tree and hop over.

0:38:12They see the tree that's over there.

0:38:14If there's a tree near the fence,

0:38:15you climb up the tree, hop over it.

0:38:16Kids know how to get over fences.

0:38:17But it just boggles my mind.

0:38:19This is a Johnny Ive special.

0:38:22I would like a fence that looks like this.

0:38:23And they say, "Johnny, this is gonna cost

0:38:25"$250,000 per linear foot."

0:38:27It's like, I don't care, just do it.

0:38:29- Well, I mean, in all fairness,

0:38:31I've been fortunate, maybe, as a question mark

0:38:35at the end of that enough in life

0:38:36to have once purchased custom windows.

0:38:38And oh my God.

0:38:42And so if you look at the amount of glass

0:38:45that is custom made in Apple Park,

0:38:47this fence is a drop in the bucket

0:38:51compared to what they must have spent on glass, trust me.

0:38:55- Well, I mean, so the big doors on the cafeteria,

0:38:57like the height of the whole building

0:38:58and they go out or whatever,

0:39:00I think those are only a few million each

0:39:02and maybe this fence is more expensive than those two doors.

0:39:05Maybe, maybe.

0:39:06I mean, there's certainly, you know, if it's going through on the whole site, like,

0:39:08they had, like, how many miles of, like, it's probably, like, a couple of miles

0:39:11worth of fence, right?

0:39:12Yeah, that's what I'm saying.

0:39:13So if you were in the fencing industry, maybe this is just a standard kind of fence that

0:39:16we don't know, and there's been an advance in fencing technology that makes it cheap

0:39:20to manufacture, and it's actually not that hard to line these things up.

0:39:22Like, maybe they're all made in a factory, and they just come and you just bury them

0:39:25in units or whatever, but it looks expensive.

0:39:28It looks fancy and expensive and maybe not particularly functional.

0:39:32So very Apple-like.

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0:41:35All right, a very quick follow up. I had made offhanded comment, I think early on in the

0:41:42last episode that I was not a fan of the Radiohead song "Creep" and I think John, you were giving

0:41:46me a little bit of flack about that. Dozens of people, dozens I tell you, wrote in to

0:41:51to say I too love Radiohead and I dislike the song Creep,

0:41:54but most interestingly of all, my friend Spencer,

0:41:57a friend of the show really, Spencer Wohlers wrote in

0:41:59and said, "Hey, Tom York, the lead singer and songwriter

0:42:02"of Radiohead also hates Creep."

0:42:04And so I'll put a link into a short article

0:42:09that Spencer had sent that basically talks about

0:42:11how he always thought it was kind of garbage too.

0:42:13So there, Jon.

0:42:14- Bands always hate their big breakout hit

0:42:16because they just get sick of it.

0:42:17I can feel them.

0:42:19I think if you're asked any band how much they like the song that made them famous, they're probably over it now, too.

0:42:24Yeah, imagine like being Tham York and having to go to any party and like "Hey man, play creep, here's a guitar."

0:42:30Like it's just yeah, and yes, I know about the whole piano man comic or whatever the was it on The Onion or something?

0:42:36I don't know. I have no idea what you're talking about, but that's fine. All right. Why don't you tell me about your game streaming setup, please?

0:42:41Yes, so I mentioned I believe it was last show or the one before that. I was looking at some new

0:42:47video capture hardware and trying to get some video capture recommendations for the Team

0:42:52Arment video game streaming setup that we have here, where there are three gaming PCs

0:42:57being captured over HDMI, three webcams, and they're all shown on screen at once in like,

0:43:02you know, three video screens or three webcams. So there's six little viewports being shown

0:43:06on screen at once for our game streaming for our family.

0:43:08And to jump in real quick, I gotta say, we got a lot of feedback about this and more

0:43:12More than possibly any other time in ATP's history, the feedback was universal about

0:43:18Blackmagic stuff.

0:43:19And you can tell me whether or not it's good or not, but it seems like anyone who had touched

0:43:23Blackmagic stuff was like, "Oh, this stuff is great."

0:43:25Most.

0:43:26We did get a couple who said it had some issues, but for the most part.

0:43:30So quickly, before I go to the hardware route, I did mention briefly that I looked into NDI.

0:43:36This is basically sending video and audio over the network, running software on the

0:43:40the PCs to do capture and stuff in software.

0:43:43And I tried that, we had a couple of people write in,

0:43:47actually more than a couple, who wrote in

0:43:48with experience with NDI.

0:43:50Basically for me to use NDI to do all this over the network,

0:43:55it probably would require me to hardwire

0:43:58the gaming PCs with ethernet,

0:44:00and have possibly even like 2.5G or 10G ethernet,

0:44:05because the data rates for the amount of data

0:44:08I'd be capturing would be pretty high.

0:44:10I might still do that at some point,

0:44:11or maybe I'll do it for part of it,

0:44:12like the webcams maybe,

0:44:14'cause they're much lower bandwidth stuff.

0:44:15But I don't know, that seems more finicky

0:44:18than I wanna get into right now.

0:44:20Because the thing is, what I want here out of the setup

0:44:23is when we want to stream,

0:44:25to be able to basically turn it on and have it just work.

0:44:29However, because the setup is massive

0:44:31and lives on our kitchen counter basically,

0:44:34I have to be able to take it apart sometimes

0:44:37and put stuff away, and then take it back out,

0:44:39and have it work somehow without having to like

0:44:42reset up a bunch of stuff.

0:44:44So the more complex it is, the more finicky it is,

0:44:46the more things can change between invocations,

0:44:49the less appealing that is to me.

0:44:51And also, the more stuff is required to be out

0:44:55and to be used and to be bought and everything.

0:44:57Again, that also makes it less appealing to me.

0:44:59So anyway, so NDI I'm keeping on the back burner

0:45:02as an option, but right now I'm not using it.

0:45:04By far and away, the top recommendation

0:45:07was the Blackmagic, I don't know if it's ATEM or A-T-E-M,

0:45:11however you say that, ATEM Mini Pro.

0:45:14This was by far and away the most common recommendation.

0:45:16What this is is basically a little hardware video switcher

0:45:20and compositor thing and it has a bunch of great features.

0:45:23You can basically have it do,

0:45:26and the feature I need is called multi-view,

0:45:27where you show different view ports

0:45:29all at once on the screen.

0:45:30So the ATEM Mini Pro could show the three,

0:45:34it has four input multi-view.

0:45:36So it could theoretically show the three big game screens

0:45:40and then it can be a USB input to the computer running OBS.

0:45:45And so I could theoretically have that be the main input

0:45:48on the main background of the OBS composition

0:45:50and then put in the webcams myself manually.

0:45:53There's also a higher end ATEM Mini Extreme

0:45:57that has eight ports.

0:45:59I could theoretically use that and have it all in one box

0:46:02being done on hardware if I just replace the webcams

0:46:05with something that output HDMI instead of USB.

0:46:07So that's an option I might go with in the future.

0:46:09I don't really want to.

0:46:11Because this thing is this giant control panel

0:46:15covered in buttons with a thousand features

0:46:17I wouldn't use and don't need.

0:46:19And it's also super high end in its capabilities

0:46:24and so it's also like $1,000 for the big multi-input one

0:46:27or $500 for the only four-input one.

0:46:29So these are big chunks of money

0:46:31for a lot of features I wouldn't use.

0:46:33and I think it would actually make my setup

0:46:36physically more complicated,

0:46:38which is a little unappealing to me.

0:46:40So I'm also back-burnering that idea.

0:46:42I might go to that in the future, we'll see.

0:46:44But what I decided to try first

0:46:45was a PCI Express Thunderbolt enclosure

0:46:50and using the Blackmagic DeckLink Quad HDMI recorder,

0:46:54which is a four HDMI input PCI Express card.

0:46:58And I put it in the Sonnet Echo Express

0:47:01Thunderbolt enclosure that has three slots

0:47:03because once I started going into looking for this,

0:47:05I was thinking, well, hey, wait a minute.

0:47:08If I have the, if I could get a PCI Express enclosure,

0:47:12if I just get one that has more than one slot,

0:47:13I can also get one or two USB cards

0:47:17and get rid of the whole hub entirely,

0:47:19stop using a Thunderbolt hub and just use this one box

0:47:23with all these ports that I need all built into it.

0:47:25So that's what I did.

0:47:26I bought the one box, I got the three slot enclosure,

0:47:29I got the HDMI quad input from Blackmagic

0:47:32and I got two Sonnet USB cards.

0:47:34One that has four USB-Cs and one that has four USB-As.

0:47:39This is, so far, it looks like it has a lot of promise.

0:47:43I was very, very impressed that the enclosure

0:47:47and the USB cards don't need drivers.

0:47:50This is a huge appeal to me,

0:47:52because every single time I'm looking at these things,

0:47:55I have to first figure out, try to go to their site

0:47:57or they go to their support page and see,

0:47:58all right, does it support Macs, number one.

0:48:01When you're buying PC style hardware,

0:48:04you gotta really make sure, number one,

0:48:05does it support Macs?

0:48:06Number two, does it support Apple Silicon Macs?

0:48:09That's a huge question mark on a lot of these things.

0:48:12And the answer is not always yes,

0:48:13or the answer is sometimes like,

0:48:15well, it supports some features,

0:48:17or it supports some configuration,

0:48:18or it supports some of the hardware, but not all of it.

0:48:20- You forgot number three.

0:48:22Number three, does it look gross on the back of my Mac Pro?

0:48:25Nobody makes color matched cards.

0:48:29I was looking at USB cards and I was like,

0:48:30- Yeah, I have all these ports, I could put--

0:48:32- Are the brackets the wrong,

0:48:33what color are your PCI brackets?

0:48:35- Yeah, everything on the back of the Mac Pro

0:48:37is like matte black, like the part,

0:48:40the part that has the ports in it, right,

0:48:42that kinda needs to be matte black to match,

0:48:44and all these are shiny silver,

0:48:46and you just can't have that, what is this, a PC, come on.

0:48:48(laughing)

0:48:50- Wow.

0:48:51Anyway, so the enclosure and the USB cards

0:48:55require no drivers, they just worked instantly.

0:48:57I was very, very happy.

0:48:58So the Sonnet enclosure and the two Sonnet

0:49:00Allegra USB cards, fantastic.

0:49:02And I love the fact that I could just add this.

0:49:04I was also very pleased that the fan is not super loud

0:49:08relative to being in my kitchen.

0:49:10Now, I wouldn't really want this thing in my office.

0:49:14Oh, and also, I was impressed when I took it apart,

0:49:16the fan they use is a Noctua 80 millimeter fan.

0:49:19That's a really good fan.

0:49:21Noctua is an enthusiast fan brand

0:49:24that specializes in very quiet fans.

0:49:26So I was very impressed to see that in there.

0:49:28That's not something you usually see

0:49:29in someone else's hardware.

0:49:31So that was pretty cool.

0:49:33Anyway, so very impressed with the enclosure

0:49:35and the USB cards.

0:49:37The Blackmagic DeckLink Quad HDMI card,

0:49:40I did have to install their software.

0:49:41It is comically difficult to figure out

0:49:44where exactly you go on their website

0:49:46to download the software.

0:49:48It ends up being called desktop video something.

0:49:50Like it isn't called what you think it'll be called.

0:49:52You can't just go to the page from this card

0:49:54and click download.

0:49:55The manual doesn't, it's hilarious how opaque

0:49:59this process is.

0:50:00Eventually got it in there, got it working.

0:50:02The problem is, you know, this card said it works with Macs.

0:50:07It said it works with Apple Silicon Macs.

0:50:12It said you can capture things, and you know what?

0:50:15You open up any kind of capture app,

0:50:17including the one that comes with it,

0:50:18or OBS or anything like that,

0:50:20and all four ports show up

0:50:22as four different capture devices, great.

0:50:25Unfortunately, the card, while it says,

0:50:28it will capture audio from the HDMI signals,

0:50:32and while it will attempt to capture said audio,

0:50:37it will also crappily do that by overlaying

0:50:41a whole bunch of noise and repeated blocks of audio,

0:50:44so like, if you click a button in Minecraft,

0:50:46it'll play the click, and then a half second later,

0:50:48it'll play it again, and the whole time,

0:50:49they're static playing.

0:50:51And no matter what I did,

0:50:52tried searching their support forums and all that crap,

0:50:56could not get past this issue.

0:50:57I cannot figure out why it's doing that.

0:50:59It's difficult with Blackmagic stuff

0:51:01if something doesn't work right

0:51:03because they have so many different products

0:51:06that it's really hard to search for things

0:51:08that are relevant to what you are doing with them.

0:51:10But anyway, for whatever reason,

0:51:11the audio capture does not work on this card.

0:51:15So I'm going back to the drawing board on some of this stuff.

0:51:18I ordered a Magewell card,

0:51:21which is like a, I guess one of their rivals in this area.

0:51:24I already wanted those to try.

0:51:26Elgato does make a PCI express card called the Cam Link Pro

0:51:29with four inputs, but it's Windows only,

0:51:31so I can't use that one without, again,

0:51:33doing a whole PC based setup,

0:51:34which I really don't wanna do.

0:51:36So we'll see if the Magdwell card is any better,

0:51:39and then I guess I'll go from there.

0:51:40The Magdwell card also claims to support Macs,

0:51:42claims to support M1 Macs,

0:51:44so we'll see if it actually does,

0:51:45claims to support audio capture, we'll see if that works.

0:51:48But I'm very, very happy with most of the setup,

0:51:51except for the video capture card.

0:51:53(laughing)

0:51:54Which is unfortunately kind of important.

0:51:56So we'll see.

0:51:57- I know, far be it from me to recommend

0:51:59that you not bend over backwards to use a Mac

0:52:01for something that it's not well suited for,

0:52:03but I'm telling you, if you just made,

0:52:04use the PC as your capture machine,

0:52:07I think you'd have a lot easier time.

0:52:09But keep plowing bravely forward, I guess.

0:52:12- I guess.

0:52:14- You're spending some serious money on this.

0:52:16Like, I mean-- - I'm aware.

0:52:17- Well, he's gonna return a lot of this stuff,

0:52:18I'm assuming.

0:52:19- Well, I mean, I'm hoping to keep the enclosure.

0:52:23The only thing I might be returning

0:52:24is the Black Magic card,

0:52:24'cause the audio capture literally does not work

0:52:26the way they say it will.

0:52:27- Well, but eventually, when you give up on this

0:52:29and get a PC to do it, like all this stuff will come back.

0:52:32- Well, not necessarily.

0:52:34Presumably the PC could use a lot of it, right?

0:52:36- No.

0:52:37- A PC with Thunderbolt?

0:52:38Come on.

0:52:39- But I will say, this is the first time

0:52:40I've ever used a Thunderbolt enclosure,

0:52:41and I'm very pleased with how nice and easy it was.

0:52:45Now granted, I'm not using it for GPUs,

0:52:47which is I think what a lot of people use them for,

0:52:49but for this kind of thing, it was very nice to see.

0:52:52And this really solidified, if anything,

0:52:55this solidified my opinion that if we don't need

0:52:59external GPU support, or rather,

0:53:02if we don't need additional GPU support,

0:53:05then future Mac Pros are totally able

0:53:08to use Thunderbolt enclosures for other types

0:53:11of PCI card needs if they don't want to have internal slots.

0:53:15because this is great, this is all running off

0:53:16a 13 inch MacBook Pro, like I don't even need a desktop

0:53:19to have full bandwidth PCI cards in there.

0:53:21That's fantastic, and that works great.

0:53:24So certainly it at least has been educational

0:53:28in the sense that I now know what these enclosures are

0:53:31and how they work and the kinds of things they can do.

0:53:33We are brought to you this week by remote.

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0:55:16[Music]

0:55:18All right, I have some news.

0:55:21At long last, I am finally off of Gmail for my email.

0:55:26I switched my MX records like a week ago, maybe a week and a half ago,

0:55:30and I am receiving my email at Fastmail, as the prophecy foretold.

0:55:34foretold. So if you too are looking to move off of Gmail and would like a

0:55:38referral link where I believe both of us get some money off and I get some free

0:55:42time it is going to be in the show notes it's ref.fm/theosomemorableU2818-3245

0:55:47It's like an ICQ number. Right? 1202572. I still don't think I get a lot...

0:55:542-5-7-4-4-2-9-4. There you go. Why does that get drilled into every nerd's head? I don't understand.

0:56:00I mean I had an ICQ account but I did not memorize the number I don't know I

0:56:04I wasn't young enough to want to memorize it.

0:56:06Like, I never had a reason to memorize it,

0:56:09because if anyone wanted, I would just

0:56:10copy and paste it to them.

0:56:11- I don't know what my deal is, or Marko's for that matter,

0:56:14but I don't know, I memorize mine.

0:56:16- I'm kind of sad that I don't remember

0:56:17what my ICQ number was.

0:56:18I think I could dig out one of my classic Macs

0:56:19that probably still has the account information in there,

0:56:22just launch ICQ and see what it tries to log in with.

0:56:25- A couple years ago, I think I tried logging into ICQ

0:56:27with 1202572, and it was not happening.

0:56:30And God knows what email address

0:56:32associated with that account. So yeah so many new friends for Blista now. That wasn't Blista, that was AIM.

0:56:39So many new friends. Anyway we're getting sidetracked as per usual. So yeah so I did the

0:56:45migration for Fast Mail. So to fill you in in case you're not keeping up, I was on the Google Apps

0:56:50for Your Domain free plan which had come out somewhere around like 2004, 2006, something like that.

0:56:56And if you wanted to you could sign up for you know Gmail and then eventually you know Google

0:57:01Docs and all these other things were kind of stabled on the side. You can get it for free

0:57:04You thought for life and a couple of months ago. They've said oh no not for life

0:57:08We're gonna end of life this free thing and you're gonna have to start paying us which I mean, okay fair

0:57:13I mean, I've freeloaded for like 10 15 years at this point, so I can't entirely fault them

0:57:16But I would already been trying to wean myself off of most things Google as it was

0:57:23And so this seemed like a pretty good opportunity to wean myself off of Gmail

0:57:27So I went to fast mail. I signed up for an account and I paid for a year and I told it, okay

0:57:35Take all my things from Google and put them into fast mail

0:57:40Expecting that this would be a 42 month endeavor that never ends and and presumably will not work

0:57:46So what they have you do is you know sign in via OAuth and it looks at Gmail says I have about 20 gigabytes

0:57:54of email

0:57:56and so I started it at something like 930 in the morning like a week ago and

0:58:02It took all of my calendar entries, which was almost 5,000 calendar events

0:58:08It took that in I think it was literally two minutes or something like that

0:58:12It was absurdly fast, which like if you think about it, that's the way it should be right?

0:58:15Like you would hope that it would be able to download, you know from internet phone to internet backbone if you will

0:58:21extremely quickly, but I didn't expect it to actually happen and

0:58:25and even more so to work.

0:58:27And it seemed like it did.

0:58:30It did happen, and it did work.

0:58:32But that was calendars.

0:58:34What about my email?

0:58:35So sure enough, I'm buckled up for like two weeks

0:58:39of transferring and so on and so forth.

0:58:41And it took two hours.

0:58:45In two hours, I got an email that said, hey,

0:58:47all your past emails here now, we have downloaded 149,409

0:58:53of 149,396 messages.

0:58:56And you might ask, well, why does that number not match?

0:58:58Well, I think because at the time it started,

0:59:00which was 149,396, I had gotten like 20 emails.

0:59:04So it ended up with 149,409.

0:59:08- Well, that brings up a point.

0:59:09Is there a catch-up mode?

0:59:10Like how do you deal with the gap?

0:59:13- So I think it does.

0:59:15I think I could have it refresh,

0:59:18but once it was clear that it was actively working,

0:59:21I pretty much immediately flipped my MX records

0:59:23and was like, screw it, this is gonna work,

0:59:25I'm just going for it.

0:59:25Which is a bit cavalier, I'll be the first to admit.

0:59:27- I mean, you could've flipped down

0:59:29an MX record first, right?

0:59:31- I could have, theoretically, yeah.

0:59:33But I was a little--

0:59:34- But you just wanted to make sure

0:59:35there was still a race condition.

0:59:36- Yes, exactly right.

0:59:37(laughing)

0:59:39No, I really just wanted to make sure

0:59:41that something was being transferred

0:59:42and that it was working in some way, shape, or form.

0:59:45And once I saw the transfer was starting to work,

0:59:47I was like, okay, this is gonna be a mess.

0:59:49And so there was, maybe I lost five minutes of email

0:59:51because I was too slow on the MX record change.

0:59:53But one way or another, yeah, so the chat is asking,

0:59:57did I give FastMail my username and password?

0:59:59No, no, no, like I said, this is OAuth.

1:00:00So it has me log in via Google.

1:00:03Google gives them some sort of token back.

1:00:05It's been so long since I've done an OAuth implementation.

1:00:08So there's magic tokens that are exchanged,

1:00:10and then that's that.

1:00:11So I never actually gave FastMail my username and password.

1:00:15So yeah, so in the span of two hours,

1:00:16I got literally 15 years of email or something like that

1:00:20that went through Lickety Split, no problem.

1:00:22All of my folders, which are really labels in Gmail world,

1:00:27that came through.

1:00:28I had the option of importing the rules that I set up in

1:00:31Gmail, of which I had a not insignificant amount of them.

1:00:34But I wanted to take this as an opportunity to clean Slate

1:00:37and start anew.

1:00:39One thing that I did try was Fastmail, by default, is IMAP.

1:00:44And so it uses folders as folders rather than labels,

1:00:49which is what Gmail does.

1:00:51And I tried for a few days, maybe a week, to see if I

1:00:55could go back to the world of folders.

1:00:57And for me, I couldn't do it.

1:01:01And so what I did was, very nicely, Fastmail has an option

1:01:04that says, hey, instead of organizing your messages with

1:01:07folders, you can organize them with labels.

1:01:09And then it's basically what I would call Gmail mode.

1:01:12And so now it behaves much like Gmail does,

1:01:16which is super great.

1:01:16And not for everyone, of course, but for someone who's

1:01:19been used to Gmail, that worked out excellently.

1:01:21And like I said, all the folders came through,

1:01:22everything was great.

1:01:24- Sorry, so is the idea here that you can basically

1:01:26have a message in multiple folders,

1:01:27like it's kind of like a tag instead of a--

1:01:29- Yes, exactly, it's like a tag, yeah.

1:01:32And when you add a tag, it doesn't necessarily mean

1:01:37that it is no longer in the inbox.

1:01:39So part of the reason I went back to labels was,

1:01:42I like to label, say, ATP feedback with an ATP label.

1:01:47And that was all well and good,

1:01:49but what was happening was,

1:01:50and maybe this was user error on my part,

1:01:52but I don't think so.

1:01:54But what was happening was when I set up my rule

1:01:56that said, okay, put this in the ATP folder,

1:01:59that's literally what it did,

1:02:01is it moved it out of my inbox and into the ATP folder.

1:02:04And I personally prefer any new email,

1:02:07regardless of where it came from or why it's there,

1:02:09I wanna see it in my inbox.

1:02:10It's the only place I wanna check.

1:02:11Then I will file it away as necessary,

1:02:13but I only wanna have to look at my email.

1:02:15And with the way folders were set up,

1:02:17or perhaps the way I set up the rules,

1:02:19I would have to go into the ATP folder

1:02:20to look at the new ATP email.

1:02:22And so I said, now the hell with this.

1:02:23I'm just going back to labels.

1:02:24And now it works exactly as I want.

1:02:26I have a rule that says, hey, when an ATP email comes in,

1:02:28mark it with the ATP label, but leave it in the inbox,

1:02:32which is exactly what I wanna do.

1:02:33Again, not for everyone, but that's how I like it.

1:02:36So all good news on things that FastMail can control.

1:02:40The web app is surprisingly good.

1:02:43Now I'm not like John.

1:02:44I never use a Gmail web app.

1:02:46And I know the Gmail web app, if you like it,

1:02:48you really like it.

1:02:50I really enjoyed it when it was new.

1:02:51Over time, I decided it was not for me.

1:02:54I'm not saying Jon's wrong.

1:02:55It's just not for me.

1:02:57And the Fast Mail web app is really good.

1:02:58I don't have it open in front of me, but I believe there's

1:03:01even a way to make it use Gmail key shortcuts, or

1:03:05keystrokes, if you will.

1:03:06I'm not 100% sure about that.

1:03:08You'll have to check me on that.

1:03:09But I believe that to be true.

1:03:11So everything Fast Mail related, the web app is great.

1:03:13The email comes in super fast.

1:03:15I haven't had two, I've had a couple pieces

1:03:17of spam breakthrough, but not a lot.

1:03:19There's also a neat feature where you can set up a folder

1:03:22or a label and say, hey, when I put something in here,

1:03:26tell your spam thing that this is something

1:03:30it should have caught a spam,

1:03:31and so you can help train it.

1:03:32Or what's even more interesting is,

1:03:34there's a, you can set up a second label that you say,

1:03:38hey, if I put something in here, this is not spam.

1:03:41Like this is something that you thought was spam, but isn't.

1:03:43And that's not the only way to do that.

1:03:45Like if you're in the web interface,

1:03:47you can say, oh, not spam.

1:03:48But I just thought that was a very clever approach,

1:03:50especially if you're using a third party client.

1:03:52The other interesting thing about FastMail,

1:03:53which I feel like we said this on the show at some point,

1:03:56but FastMail seems to have some sort of

1:03:59certification or entitlement or something,

1:04:03such that it is one of the very, very few

1:04:05third party email providers that actually

1:04:08can do push email on iOS.

1:04:12I don't necessarily need that, but I turned it on

1:04:14'cause it's cool.

1:04:15(laughs)

1:04:16And so, in fact, I can make an argument why it's not cool,

1:04:18but because it's new and shiny, I turned it on.

1:04:21And you can get push email via iOS, which is cool.

1:04:25And oh, and to log into your email in iOS,

1:04:29one of the ways you can do it,

1:04:32they do have their own bespoke iOS app,

1:04:34but the way I did it is I logged into Fastmail

1:04:38on the computer, and then they give you

1:04:40a convenient little QR code,

1:04:42and you scan the QR code with your phone,

1:04:45and that installs a profile, which sounds sketchy,

1:04:47but all the profile does is put in the account for you,

1:04:51which is super neat.

1:04:52And so, again, like, FastMail's a prior sponsor.

1:04:56It wouldn't surprise me if there's,

1:04:57they're going to be a future sponsor, I haven't looked.

1:05:00So I'm at least slightly biased,

1:05:02but they didn't pay me to say any of this stuff.

1:05:04Like, this was all me on my own.

1:05:06And it's been really great.

1:05:08So if you're interested in moving away from Gmail

1:05:10for any reason or from whatever your current

1:05:12email provider is, I really do recommend Fastmail.

1:05:15It's really been really good so far.

1:05:17I mean, Marco, you've been there for forever, right?

1:05:19- Yeah, for, I mean, geez, probably over 10 years now.

1:05:23It's been fantastic, I have no complaints.

1:05:26- Yeah, I cannot say enough good things

1:05:27about how this process has gone.

1:05:29So then, by comparison, I went back to Gmail

1:05:33and was like, okay, what do I need to do

1:05:35to tell them I wanna get on the list of people

1:05:37that would like to maybe not do email anymore

1:05:40but I don't wanna lose like what little YouTube stuff

1:05:43I have saved, I don't wanna lose Google Docs,

1:05:45I don't wanna lose the shared ATP calendar,

1:05:49even though we should probably move it to Apple Calendar,

1:05:51I'm just gonna leave that here.

1:05:53I don't wanna lose any of that.

1:05:54- Move it to Apple Calendar, that's madness.

1:05:56What are you talking about? - No, it's not.

1:05:57No, it's, it's, right now what I have to do

1:06:00is do it via freakin' CalDAV, which is absurd,

1:06:04just because you're on Google, John, not that I'm bitter.

1:06:06- I'm the one who moves the calendar rent anyway,

1:06:07don't worry about it.

1:06:08Anyway, the point is, so I think the way this works is,

1:06:12if Google blesses me, which they're not guaranteeing,

1:06:16with, I forget what they call it, but like,

1:06:18if I'm allowed to have one of their freebie accounts,

1:06:21then I think I can keep all of the Google Docs calendars,

1:06:25et cetera, and YouTube and whatnot,

1:06:27and I just lose my email, which is fine by me.

1:06:29But when I went to go do that, you know,

1:06:32they sent all these scare grams about,

1:06:34"Oh, everything's gonna be expensive,

1:06:36"and you gotta pay, you gotta pay, you gotta pay,

1:06:37"Oh my gosh, oh my gosh, oh my gosh."

1:06:38Or you can sign up for this thing,

1:06:40but that's probably not what you want.

1:06:41(screams)

1:06:42And so I went to sign up for the thing,

1:06:43and for the life of me, I couldn't find it.

1:06:46And of course, the Google website has gone,

1:06:49especially Google Apps website, is so full-on enterprise,

1:06:53which means everything is confusing.

1:06:54It's all using verbiage that even I'm far enough removed

1:06:57from real jobs that I don't know what they're talking about.

1:07:00It was a mess.

1:07:01And eventually I finally found my way into an online chat

1:07:04where someone was genuinely very helpful and was like,

1:07:06"Yeah, I'll take care of it.

1:07:06put it on the list for you. But oh my word, it was just like the biggest F you on the

1:07:12way out the door. Like, Oh, you want to leave? Oh no, no. This is like canceling cable, baby.

1:07:18You got to work for it. And it was a mess, but fast mail. Great Google. I'm over you.

1:07:23And if you're interested in fast mail, please check out my referral code. It would make

1:07:27me very happy. John, tell me about your security camera.

1:07:30I feel when I sit on the show about this, did I just say I was getting one? I think

1:07:35were talking about how you had intended it as a home project and I don't think we went

1:07:41too much further than that, but I thought we talked about how you didn't want to put

1:07:45any holes in your house and I'm pretty sure a little birdie told me that involved in this

1:07:50process was putting a hole on the outside, through the outside of your house.

1:07:53I mean, I knew it would, I just wish the hole had worked out a little better, but anyway,

1:07:59that wasn't that bad. So I talked about this a bit more on a yet-to-be-released episode

1:08:04of our console differences which we would link in the show it's if we could

1:08:07but we can't but maybe we will later the camera that I got is this the latest

1:08:12nest camera it's called nest cam outdoor indoor comma battery great product name

1:08:17and I have a bunch of nest cams already and I the reason I got this one is

1:08:24because I realized that I'm already paying for whatever the fancy plan is it

1:08:27lets you add cameras without having to pay anymore so if I bought another

1:08:32camera I didn't have to like it doesn't increase my monthly fee. I used to have a ring camera and

1:08:35I got rid of that one so I could stop paying for that and I could you know just buy this camera and

1:08:40you know it's going to be an outdoor security camera and I had a place where I wanted to put

1:08:45it especially where the old ring camera was but I didn't want to have to deal with batteries. Now

1:08:50this camera as the description indicates has a battery so you can run it on battery but from

1:08:57experience I don't like you know using cameras and batteries no matter how long

1:09:01the battery lasts first of all the batteries degrade especially if they're

1:09:03outdoors all year long in New England and the freezing in the winter and hot

1:09:07in the summer that really kills the battery and second I don't want to have

1:09:10to recharge it right so why not get one of the ones that you can plug in well

1:09:14this camera you can also plug in and if you plug it in it just so it kind of has

1:09:18like a little it's like a USB C type cable or whatever but you can also get

1:09:23one that has a an AC plug wall wart thing and then a little cable runs so

1:09:27the camera and so even though the camera is battery powered it's still plugged in

1:09:30and if you lose power then the battery takes over right and the battery lasts

1:09:34like a month or whatever so this is great it's it's essentially power powered

1:09:39by wire all the time except when if the power goes out you don't lose your

1:09:42camera so I had to find a place to run the wire this is near a light that I had

1:09:48that kind of shines where like my garbage cans are so I can scare away the

1:09:51raccoons when I go out there to deal with that at night in the winter or

1:09:54whatever and so there was already like you know electrical wire running to the

1:10:00outdoor lights they're just plain old regular lights right so I knew there was

1:10:04a way to get a cable from where I wanted to go you know from from inside my house

1:10:09to outside my house and I figured what I could do was make another small hole and

1:10:14then fish a wire in the same place where the the wire that goes to lights go but

1:10:20instead of going out the hole where the lights are I would go out a different

1:10:23hole and I spent a long time trying to get that to work without tearing everything apart.

1:10:30In the end I had to tear apart a little bit more than I wanted to to get at the guts because

1:10:34this is like the eaves by my garage and the inside wall of the garage and the outside

1:10:39eaves and I drilled, here's my big mistake, I was trying to drill a hole that I was going

1:10:44to be able to fit this little wire through and so I was looking at my drill bits and

1:10:48I'm looking at the little adapter going is this drill bit big enough, is this drill bit

1:10:51big enough, whatever, and comparing it.

1:10:54And the little plug that I had to get through is not,

1:10:57it's not symmetrical, it's like the plug goes

1:11:01and then the sort of socket that's on the end of the plug

1:11:03is on an angle, and I think I miscalculated.

1:11:07It's kind of like if you have a square,

1:11:09you measure the dimensions of the square, that's fine,

1:11:12but if you tilt the square and the angle

1:11:13suddenly gets bigger because the diagonal

1:11:14is much bigger than the legs of the square, right?

1:11:17That's kind of the situation I was in.

1:11:18So I drilled a nice, neat hole that was about,

1:11:21half of a millimeter too small.

1:11:23Like, you could fit the plug into there,

1:11:26but it was like, the hole went in a ways,

1:11:28and so it would get like, it would get bound up and jammed,

1:11:31and so I had to make the hole bigger,

1:11:33and making an existing hole bigger is difficult to do.

1:11:37Didn't do a great job of it.

1:11:38It got bigger.

1:11:39But anyway, you can't see it.

1:11:42I'll, you know, I'll paper over it.

1:11:44Luckily, it's hidden behind a downspout,

1:11:45so you can't actually see my horrible job I did.

1:11:47But I did get it plugged in, and it works.

1:11:51and it's doing its thing.

1:11:53Two bits that I want to talk about with this camera.

1:11:56The first one is, if you look at the webpage of Lincoln,

1:12:00Google's website, you'll see that one of the things

1:12:04that they advertise about this camera,

1:12:05in fact, it's in the little animation,

1:12:07is that it is magnetically attached to the base.

1:12:10So the camera is just like a unit,

1:12:12like a little semi-circular thing or whatever,

1:12:14that's the camera, and it's got a really powerful magnet

1:12:17in it, and then the base also has a really powerful magnet

1:12:19and you screw the base to whatever surface you want,

1:12:21and you stick the camera on with the battery.

1:12:23And if you look their installation instructions,

1:12:25they say, "If you're putting this camera outdoors,

1:12:27"we recommend that you put it six to six and a half feet

1:12:29"off the ground for best operation, blah, blah, blah."

1:12:33Well, if you've got a supposed security camera,

1:12:36six to six and a half feet off the ground,

1:12:38that's connected only with a magnet,

1:12:40someone can just walk right up to it

1:12:42and yank your security camera off the wall,

1:12:45and A, now you don't have a security camera,

1:12:48And B, now they have your camera.

1:12:50Right, now obviously you probably got a recording

1:12:52of them doing that because it's sending the data

1:12:54to the internet constantly,

1:12:55but what good is that gonna do you

1:12:56when they've got your camera?

1:12:58It's like taking $200 bills and thumbtacking them

1:13:01to the side of your house, right?

1:13:03It's like, I don't want somebody to be able to take that.

1:13:05So there's this sub-market of products

1:13:08to try to take Google's stupid design

1:13:10and make it slightly more secure.

1:13:12So you can buy a little kit that connects one of those

1:13:16metal security wire things, you know?

1:13:19I mean, security wire, right?

1:13:22Little metal wire, right?

1:13:24And so one end of it is kind of screwed behind the base

1:13:26so you can't get to it, and the other end is screwed

1:13:28to the camera with like one of those security screwdriver

1:13:32tips that's like a weird shape.

1:13:33It's not a Torx wrench, it's not a normal shape, right?

1:13:37So you buy one of these little kits and it comes

1:13:39with a little 2 cent weird security screwdriver tip

1:13:42and a screwdriver, and anyway, at least now it's harder

1:13:46for someone to casually take the camera off my house,

1:13:49that if they tried to do it, they would say,

1:13:50"Oh, it's stuck with something."

1:13:51And then they'd have to have also brought with them

1:13:54a pair of nail clippers or something

1:13:55to cut through the metal security wire.

1:13:57- Or just pull harder.

1:13:59This is not a thick wire.

1:14:00- Yeah, or just, exactly.

1:14:01Or just pull, but if they pulled harder,

1:14:02they might break the camera too.

1:14:03So they should really just, you know.

1:14:05And no, it's not pentalobe.

1:14:06It's like, it's got a little nub.

1:14:08- It's a star with a dot in the middle.

1:14:10- Yeah, the dot in the middle is the security feature, right?

1:14:12So a Torx wrench doesn't have a hole in the middle.

1:14:14I guess probably some of them do.

1:14:15But anyway, it's stupid.

1:14:17But that's what I did.

1:14:18I mean, I don't think, I'm not in a neighborhood

1:14:20where people are routinely steering security cameras

1:14:22off of the wall.

1:14:23So, so far so good at that.

1:14:24But the real thing I want to complain about,

1:14:26and I went into more depth on this than on RecDiffs,

1:14:28but it's worth at least mentioning here.

1:14:31This camera, like the other Nest camera,

1:14:32has a feature where it can identify faces.

1:14:36And so you can teach it, like it'll, you know,

1:14:37you can have a prompt, you look at this face, who is this?

1:14:39Who is this?

1:14:40And you could just tell it who all the people are.

1:14:41So it attaches a name to a face.

1:14:44It calls that feature familiar faces, right?

1:14:46And so, you know, I already have this from like my cameras

1:14:50that are in my house that I know as all my family

1:14:51and stuff like that.

1:14:52And it's pretty good with the facial recognition,

1:14:56even at weird angles and with, you know,

1:14:57bad resolution and in the dark and all sorts of other things

1:15:00it can identify who it is and, you know,

1:15:02identify the face.

1:15:03And one of the features of that is

1:15:06if you have notifications turned on,

1:15:07instead of saying person was spotted in the kitchen,

1:15:10it will say, you know,

1:15:11so-and-so was spotted in the kitchen by name, right?

1:15:13it'll tell you the name of the person.

1:15:15But what I wanted from this,

1:15:19and I just assumed I would be able to get, silly me,

1:15:22is that, okay, if I have a camera

1:15:24that's facing outside my house,

1:15:26and it knows all about all the familiar faces, right?

1:15:29Then it also knows if it sees a face

1:15:32that's not a familiar face.

1:15:33Like, I saw a face, but it's not one of the five

1:15:36that's in my familiar face list.

1:15:39What I would like is for the outdoor camera to say,

1:15:42oh, hey, I saw somebody, and it's not

1:15:44on your familiar face list.

1:15:45So here's a push notification.

1:15:47And as far as I've been able to determine,

1:15:50even though they built this facial recognition

1:15:52system into their cameras, they have no way

1:15:54to tell it to notify you when it sees

1:15:56a face that is not familiar.

1:15:58Your choices are no notifications

1:16:00for people whatsoever or notifications

1:16:03of every single person.

1:16:04Those are the only two choices.

1:16:06Nice.

1:16:07And if you have a camera notify you of every single person

1:16:10and it's at your house, it's gonna constantly

1:16:12notify you, your son is by the camera,

1:16:14your daughter's by the camera, your wife is by the camera,

1:16:16you're by the camera, like that's too many notifications.

1:16:19But I don't want zero notifications.

1:16:22The camera knows whether it's familiar face

1:16:25because it tells me who's in front of the camera by name

1:16:27or it says a person.

1:16:29It knows, but there is no mode that I could find

1:16:32that says just send a push notification to my phone

1:16:35if it's an unfamiliar face.

1:16:36That seems like the feature that a security camera

1:16:39what happened, this thing doesn't seem to do it.

1:16:42And I Googled for it and I found one of those sad

1:16:44Google help pages, you ever see these ones?

1:16:45Like Google doesn't actually have any humans helping you,

1:16:47they just have like this community forum

1:16:49where users just wail into the void.

1:16:50Are you familiar with these pages?

1:16:52Like if you're looking for the answer

1:16:53to anything Google related, you'll find like,

1:16:55I don't know what it is, like a,

1:16:57it's like a sick twisted version of a web bulletin board

1:16:59where people are like, help me, I can't figure out

1:17:01this thing with Google and other users,

1:17:03commits are right, yeah, I can't figure out either,

1:17:04I can't figure out either.

1:17:05And at the bottom of the thread is always some Google

1:17:06employee saying, yeah, we don't support that,

1:17:09you should file a ticket and maybe we'll look at it.

1:17:10And then you look at the date, it's like 2015.

1:17:13No, right, so I found a page where somebody said,

1:17:17can I only get push notifications for unfamiliar faces?

1:17:20And they're like, yeah, you can't do that yet,

1:17:21you should file a feature request.

1:17:23Oh my God, I don't understand how they ship this product

1:17:25without that feature.

1:17:26Like what is the point of familiar faces

1:17:28if this feature doesn't exist for an outdoor security camera

1:17:31just so you can know exactly which person it saw

1:17:34but you still want notifications for everybody?

1:17:36Boggles my mind.

1:17:37So anyway, I don't have person notifications on,

1:17:40because otherwise I'd be notified every single day,

1:17:42every single time anyone in my family came

1:17:44and went from my house or walked in front of my house.

1:17:47Good job, Google.

1:17:48- That's amazing.

1:17:50This is the kind of thing I would assume

1:17:53Google would be very good at.

1:17:54- They're good at identifying faces.

1:17:56They're not good at understanding

1:17:58what to do with that information,

1:17:59which is tell me when it's not familiar.

1:18:02- Honestly, I don't find this surprising at all,

1:18:03but whatever.

1:18:04- And if this is a brand new product,

1:18:06"Oh, it's just version 1.0? Fine, whatever. It'll come in the next version." This is years and years

1:18:10they've had Nest security cameras. I've owned them for years and years, right? And inside my house,

1:18:15it never occurred to me that this would be an issue because my inside the house cameras aren't

1:18:18even on when we're home. They're only on when nobody's home. And so being notified when it

1:18:23sees any human is appropriate. If nobody's in the house and there's a human in the house, notify me,

1:18:27right? So I never went looking for the feature that I just assumed exists, which is just tell

1:18:31Tell me if you see an unfamiliar face.

1:18:33- I'm too lazy to look right now,

1:18:36but I wonder if the Synology surveillance station,

1:18:39which is there.

1:18:40(phone ringing)

1:18:41For third camera, I just had no idea what that noise was.

1:18:44It startled me.

1:18:45(laughing)

1:18:45Anyway, I wonder--

1:18:46- You need to get closer to the mic.

1:18:47You need to figure out how to mic a VibraSlap.

1:18:50- I can get closer.

1:18:51- Yeah.

1:18:52(phone ringing)

1:18:53- How's that, better?

1:18:54- That was better.

1:18:55- I can keep the bell really far away.

1:18:56It's nice and sharp.

1:18:58But I guess I gotta bring the VibraSlap closer.

1:18:59- You need to mic it.

1:19:01Like you need to like have it as in like an instrument setup

1:19:03where there's a separate little mic,

1:19:04little wire going, you know.

1:19:06- What black magic box will fix you?

1:19:08- Yeah, right.

1:19:09I got a PCI express capture card

1:19:10to capture the sound of the virus.

1:19:12(both laughing)

1:19:14Anyway, I wonder if Surveillance Station does any of this.

1:19:17And I honestly don't know.

1:19:18It may be the dumbest thing in the world.

1:19:19- It has to because the facial recognition

1:19:21is like table stakes.

1:19:22And once any product other than this,

1:19:24I assume has facial recognition,

1:19:25the first feature we implement is semi-notifications

1:19:28of his unfamiliar face.

1:19:29Unless you're Google,

1:19:30in which case you just let it sit there for years,

1:19:31without this feature.

1:19:32- Yeah, so I can say for whatever it's worth,

1:19:35I continue to have only very good experiences

1:19:38with HomeKit Secure Video and with the Logitech Circle View.

1:19:40I know it's a really weird specialized niche thing

1:19:44that no one besides me appears to be using.

1:19:46However, this is a pretty good product.

1:19:49I actually, we recently took a trip

1:19:51and so we had found on our previous trips

1:19:55that there were a couple of areas of our house

1:19:58that we wanted eyes on.

1:20:00I bought a couple of additional Logitech Circle views

1:20:04right before this trip.

1:20:05It's fantastic, like I set them up in two seconds.

1:20:08John, they are outdoor rated, John.

1:20:11And also, if you wanted to drill one through your house,

1:20:16you only need to fit a USB-A plug,

1:20:17a regular little rectangular USB-A plug through the wall.

1:20:20- My hull is bigger, smaller than a USB-A plug already.

1:20:23I was hoping it would be really tiny

1:20:25and I had to make it a little bigger,

1:20:26but it still wouldn't fit USB-A.

1:20:27- Oh, okay.

1:20:28Anyway, they have been fantastic.

1:20:30I have had perfectly fine luck with them.

1:20:33I think I now own something like four or five.

1:20:37HomeKit, like if you have much of an iCloud plan,

1:20:41if you have like the medium plan,

1:20:43you have I think five cameras worth of stuff.

1:20:45If you have the really big plan, you have unlimited cameras.

1:20:49Although I question like, what does unlimited mean exactly?

1:20:52(laughs)

1:20:53The only, the major downside, and I mentioned this

1:20:55back months ago when I first talked about this,

1:20:57the only downside is that Nest actually gives you

1:20:59continuous recording and none of the HomeKit stuff does that.

1:21:02HomeKit stuff is like, if it detects motion

1:21:05or whatever conditions you set,

1:21:06it will start recording a clip

1:21:08and it will record a clip until that motion

1:21:10or whatever is gone for a few seconds.

1:21:12So you don't have continuous recording,

1:21:15but you do have a lot.

1:21:16- Yeah, that was kind of one of the features

1:21:17that I like about the Nest is that it's internet,

1:21:21so everything's going up to the internet.

1:21:22So again, if someone steals the camera,

1:21:23I'll have a video of that and it is continuous

1:21:25because for things that are facing outside,

1:21:27even if there's no interesting events,

1:21:29like you can cordon off areas that you're not interested in.

1:21:31Sometimes you just want to see,

1:21:32did the UPS truck come?

1:21:34Did, you know, when did this Amazon thing?

1:21:36Does the neighbor walk in their dog?

1:21:37If the tree falls across the street,

1:21:39like just having it, just recording all the time

1:21:41and saving or whatever, it saves like 60 hours or 60 days.

1:21:45It saves a lot of video.

1:21:46- I think it's like 60 days.

1:21:47I mean, it depends on what plan you have, I think.

1:21:49- Yeah, but anyway, like it's just one less thing

1:21:51because I had, the Ring camera was the same type of like,

1:21:54oh, I only turn on when I detect

1:21:55something interesting happening or whatever,

1:21:57and that's cheaper and it's nicer on battery,

1:21:59but that's why I wanted this to be plugged in.

1:22:00So it's just recording all the time

1:22:02'cause it's facing out of the house.

1:22:04And it's plugged in so I don't have to worry about it

1:22:06and about it running out.

1:22:07- But I will say also, for whatever it's worth,

1:22:09because it's only recording via Eclipse,

1:22:11I haven't missed anything because it does have,

1:22:14it seems to be recording a rolling buffer

1:22:15because it doesn't, I've had certain ones,

1:22:18I think the Eufy ones, where if somebody walks

1:22:21into the frame, it wouldn't record the first couple

1:22:24of seconds of them being there because it would take

1:22:26a couple seconds for it to notice, wake up,

1:22:28and start the recording.

1:22:29Whereas the Logitech Circle View,

1:22:32and I don't know if HomeKit always works this way or what,

1:22:34but the Circle View, it seems to be recording

1:22:37a rolling buffer all the time, and if you text motion,

1:22:40the clip you get includes a couple of seconds

1:22:42before the person enters the frame.

1:22:44So you have the complete entrance, activity, and exit,

1:22:48and then a few seconds after the exit,

1:22:49all recorded, which is nice.

1:22:50So in practice, I haven't actually,

1:22:52it only recording clips has not been a problem for me.

1:22:55It also does have all similar features

1:22:57of like you can draw out an activity zone

1:22:59to pay attention to in the frame.

1:23:01All this within the home app,

1:23:02I mean it's by far the nicest part of the home app.

1:23:04And it's like for as much crap as HomeKit gets

1:23:07for a lot of other stuff,

1:23:09this has worked extremely reliably for me.

1:23:11And this hardware has worked great.

1:23:12I only wish there was more hardware available

1:23:14like with maybe a few different things

1:23:16like maybe a less expensive indoor cam that was good.

1:23:19There's not very many options.

1:23:20But overall the Circle View and HomeKit secure videos

1:23:23have been great for me.

1:23:24It detects people, it detects animals, packages.

1:23:28It's just fantastic.

1:23:29I can strongly recommend HomeKit Secure Video.

1:23:32I only have experiences with Nest with their older hardware,

1:23:36but my experiences with Nest have been very mediocre.

1:23:40Whereas HomeKit Secure Video with Circle View

1:23:42has been pretty good so far.

1:23:43- Yeah, this hardware seems good,

1:23:45and the recognition, like animal person, vehicle,

1:23:48like it all seems dead on.

1:23:50Like I don't have notifications,

1:23:51but I can still go and look at the events

1:23:53for the last, you know, whatever many days and see that, yeah, that is a person, that

1:23:57is an animal, you did hear a dog bark, you know, and it has all the other stuff like

1:24:00if it hears a fire alarm, if it hears glass breaking, I'm assuming all this stuff works

1:24:04well, I just don't want to find out.

1:24:05Hey, so I'm looking at the Circle View camera website and there's a, you know, a bunch of

1:24:12general marketing material and then like halfway down, unparalleled privacy, and there's three

1:24:18images side to side, side by side, tilt to hide, need instant privacy at a moment's notice,

1:24:23Simply tilt the camera down to instantly shield yourself from view.

1:24:26Simple turn off.

1:24:27A rear mounted button immediately cuts off both audio and video so you're not left fumbling

1:24:31during private moments.

1:24:32- Oh, that's what that button does?

1:24:35- Do people put these in their bedrooms?

1:24:37Is that what's going on here?

1:24:38- If they wanna go have intimate moments underneath Marco's house, they need to be able to turn

1:24:42the camera off.

1:24:43- That's true, that's a good point.

1:24:46That was a much better joke I did not even see.

1:24:48Well done, John.

1:24:49Well done.

1:24:50Alright, so since we last recorded a week and a half ago or whatever it was

1:24:53Elon Musk has said no really I would like to buy Twitter and Twitter was like no and then they were like

1:24:59Okay, sure. Yeah, let's do it

1:25:02Last week we remember he had just bought like

1:25:079.2% of Twitter and then we said, you know, we don't even know what could happen by next week

1:25:11So he hadn't even offered to buy the company

1:25:14He had just bought a percentage and they offered him seen on the board and eventually turned that down because it seemed you know

1:25:19My guess was that it seemed too restrictive.

1:25:22And then after he recorded, he said,

1:25:23"You know what, forget about being on the board.

1:25:25"I want the whole company."

1:25:26- Yeah, so he has put together the financing,

1:25:29and this is, all the financing stuff,

1:25:32I just plumb don't understand it.

1:25:34I will tell you the summary,

1:25:36but the particulars about who's paying what,

1:25:38and what is giving--

1:25:40- I can strongly recommend,

1:25:41if you're a Stratecker A subscriber,

1:25:43Ben Thompson did a really great job

1:25:45with the last two daily updates.

1:25:46I guess we'll link to them in the show notes.

1:25:48They do require a subscription to read.

1:25:50But the last two daily updates for Anjan Thakare

1:25:52were fantastic at explaining all of this stuff.

1:25:54- So, first of all, yes, I completely agree.

1:25:57But coming back to what we know,

1:26:00as of right now, it is 9.30-ish

1:26:04on the evening of Wednesday the 27th of April.

1:26:08And so who knows what'll happen tomorrow.

1:26:11- I gotta edit this show really fast

1:26:12before it gets out of date.

1:26:13- Right?

1:26:14So as we know, Elon has said he was going to buy Twitter,

1:26:18So from Twitter's PR announcement,

1:26:21Twitter announced that it has entered

1:26:22into a definitive agreement to be acquired

1:26:24by an entity wholly owned by Elon Musk

1:26:26for $54.20 per share in cash in a transaction valued

1:26:29at approximately $44 billion.

1:26:32Upon completion of the transaction,

1:26:33Twitter will become a privately held company.

1:26:34Under the terms of the agreement,

1:26:35Twitter stockholders will receive 54.20 in cash

1:26:38for each share of Twitter common stock that they own

1:26:40upon closing of the proposed transaction.

1:26:43The purchase price represents a 38% premium

1:26:45to Twitter's closing stock price on April 1, 2022,

1:26:48which was the last trading day

1:26:49before Mr. Musk disclosed his approximately 9% stake

1:26:52in Twitter.

1:26:53Note, that's not when he got it,

1:26:54it's just when he talked about it, but moving on.

1:26:57Quote, "Free speech is the bedrock

1:26:59of a functioning democracy,

1:27:00and Twitter is the digital town square

1:27:01where matters vital to the future of humanity are debated,"

1:27:05said Mr. Musk.

1:27:06Quote, "I also wanna make Twitter better than ever

1:27:09by enhancing the product with new features,

1:27:10making the algorithms open source to increase trust,

1:27:13defeating the spam bots and authenticating all humans.

1:27:16Twitter's tremendous potential.

1:27:18I look forward to working with the company

1:27:19and the community of users to unlock it.

1:27:21Okay, sure.

1:27:24Let's go with that.

1:27:26- I actually, I am kind of okay with this.

1:27:31Twitter as a company has always been a disaster.

1:27:36Twitter's leadership has always been

1:27:40weird libertarian tech bro billionaires.

1:27:43They've always been that.

1:27:45And Elon Musk is another one of those.

1:27:47Twitter's leadership has always been really crappy

1:27:51and inconsistent with how they handle political problems,

1:27:54how they handle abuse problems.

1:27:56They've done a pretty crappy job of spam control,

1:28:00bot control, they do a really inconsistent job

1:28:05of dealing with abuse.

1:28:08They have really opaque and confusing

1:28:12and inconsistently applied policies

1:28:15regarding certain types of speech that are controversial

1:28:18or that are just outright illegal or hateful,

1:28:21they've always been really crappy at all that stuff.

1:28:25They've always been run by these tech dude bros.

1:28:28If you look at anything wrong with Elon Musk

1:28:31running this company, look at Jack Dorsey,

1:28:33and be like, well, why is he better?

1:28:35- I can answer that question.

1:28:38- Well, okay. - Other than Elon Musk.

1:28:39I get what you're getting at,

1:28:40that Twitter has been poorly run, and I agree with that.

1:28:44But I think there's a difference in degree for sure.

1:28:48Like, who is the bigger jerky tech bro, Jack Dorsey or Elon

1:28:52Musk?

1:28:52No contest, right?

1:28:55Is it no contest?

1:28:56Oh, no contest, right?

1:28:57I mean, I don't think that high a Jack Dorsey, I guess.

1:29:00Yeah, Jack Dorsey still wants to think of himself

1:29:02as a good person.

1:29:02And I think he's trying to do the right thing.

1:29:04Jack Dorsey spearheaded the Blue Sky Project

1:29:07of trying to do the right thing years later,

1:29:10of trying to make a protocol as a replacement for Twitter.

1:29:13- Right, so far that's very much still in the blue sky.

1:29:15- Yeah, no, but I'm just saying Elon Musk

1:29:17would never even think about doing anything like that.

1:29:19Elon Musk is definitely a difference in degree.

1:29:22I think he's also a difference in type,

1:29:25just because Jack Dorsey didn't buy Twitter

1:29:30because on a whim, sort of, like Elon Musk is doing.

1:29:34He's the company that he, was he a founder?

1:29:39He was there at the beginning at the very least,

1:29:41and has a tie to the company,

1:29:43and has high-minded ideals

1:29:44about what he wants the company for.

1:29:46So I think, and Elon Musk does not, as far as we can tell,

1:29:50despite the incoherent statements that he throws out,

1:29:52and then just goes and does whatever the hell he wants

1:29:54that isn't totally in conflict with the statements, right?

1:29:56But I wanna say that, like, I mean,

1:29:58so first let me just get this out there.

1:30:00I think it's obvious all the terrible things

1:30:01that could happen, like, we'll see,

1:30:02but everyone knows the terrible things.

1:30:04Why do people not like it?

1:30:05Elon Musk could make Twitter worse for everybody, right?

1:30:09We use Twitter, and if he makes it worse for us, that's sad.

1:30:13He can make it worse for the world

1:30:15by making Twitter do more evil and less good in the world.

1:30:17That's definitely a thing that he could do.

1:30:19And he would do that by allowing more bad behavior

1:30:23that is currently now not allowed.

1:30:25And despite what Margaret said,

1:30:27like that Twitter has done a bad job

1:30:29of controlling bad behavior, they've at least been trying.

1:30:32Elon Musk's stated goal is to do less of that,

1:30:35to essentially allow more bad behavior

1:30:37than they're currently allowing.

1:30:38So if you think it's crappy now, he's already said,

1:30:40I wanna make it crappier.

1:30:41But setting all that aside,

1:30:42because I think we could spend too long talking about

1:30:45how Elon Musk could make Twitter worse,

1:30:48there are parts of this deal that have the potential

1:30:51to make things better, right?

1:30:54First one is Twitter becoming privately held,

1:30:58which is, you know, Casey read before,

1:30:59that means there'll be no stock,

1:31:00no one is looking at the stock price,

1:31:02no one involved in the thing has to be

1:31:05worrying about what this move is going to mean

1:31:08for the stock price tomorrow morning,

1:31:09because there is no stock prices, privately held.

1:31:11Now it doesn't mean you just get to lose money forever then,

1:31:14but privately held gives you more leeway to do things

1:31:17that the quote unquote stock market would frown upon.

1:31:20The second thing that's good about private ownership

1:31:22and Elon Musk in particular is,

1:31:24when a single person controls your company,

1:31:27they can do things, like get things done.

1:31:29It's not the sort of middle of the road,

1:31:33you know, now now let's not be too hasty,

1:31:36big committee full of people,

1:31:38none of whom can make a decision.

1:31:39That's why Twitter stagnated for so long.

1:31:41That's why Twitter has just sort of spent years and years

1:31:44just not really getting any better

1:31:46and fumbling towards maybe making some things

1:31:49a little better.

1:31:50When you have a singular person in control,

1:31:52they can get things done.

1:31:53And Elon Musk in particular,

1:31:54one of the things he has going for him

1:31:56along with Steve Jobs is when they get it into their head

1:31:59or any strong leader, when they get it into their head

1:32:01they want to do a thing they make that thing happen. if you're lucky that thing

1:32:06is good like I think it would be cool to have an electric car powered by lithium

1:32:11ion batteries designed from the ground up to be electric. luckily that was a

1:32:16good idea and he made sure that it happened right? you can also have

1:32:21terrible ideas and then make them happen and that's not as good right but at the

1:32:25very least the just the years that Twitter went like not really changing

1:32:30their product at all.

1:32:31I was reading some articles today talking about like,

1:32:34people don't remember this if you haven't been on Twitter

1:32:36for ages like we all have, but like,

1:32:38so many things that are part of Twitter now,

1:32:40Twitter didn't even think of themselves.

1:32:42They were things the community was doing

1:32:44and they adopted them like, you know,

1:32:46it's going all the way back to like,

1:32:48the fact that an individual thing on Twitter

1:32:50is called a tweet, Twitter didn't even come up with that.

1:32:52It was like, what was it, Craig Hockenberry and Twitteriffic

1:32:54or whatever like? - Yeah, I believe so.

1:32:55- Yeah, retweets, that was the thing the community did.

1:32:59we would type capital R, capital T, space,

1:33:01and then paste the content of another tweet.

1:33:03And we did that for a while, and Twitter was like,

1:33:05huh, I guess that's a good idea, we should probably do that.

1:33:08@mentions, replying, so many features

1:33:11that people think are part of Twitter,

1:33:12Twitter didn't even think of and do themselves.

1:33:15They had to wait for people to sort of

1:33:16use in-band signaling to do them.

1:33:19You know, all the innovations that the clients came up with,

1:33:21Tweety, one of the original Twitter clients,

1:33:24invented pull to refresh.

1:33:25Have you ever pulled to refresh an iOS app?

1:33:27That came from a third party app that was used on Twitter,

1:33:30not from Twitter itself.

1:33:32And on and on for all the years of like,

1:33:33people who use Twitter,

1:33:34wanting them to add features in Twitter being like,

1:33:36I don't know, maybe we'll do ads I guess, I don't know.

1:33:41You know, we should do a little bit more to fight spam,

1:33:44but I don't want to annoy people, I don't know.

1:33:47They just, I just always see the Twitter board as like,

1:33:50and the CEO is just like hemming and hawing

1:33:52and not doing anything.

1:33:54And having a single leader who is known

1:33:57for getting things done and who will be running

1:34:01a private company where he's unanswerable

1:34:03to shareholders or whatever,

1:34:05means that at the very least things will happen.

1:34:07It all depends on what things will happen.

1:34:10If he has terrible ideas, then terrible ideas

1:34:12will come to fruition really quick.

1:34:14Or if he decides he doesn't want to do anything

1:34:17and just the fun of it is owning it

1:34:18so he can just sort of make the, satisfy his whims,

1:34:23that could happen too.

1:34:24I'm not making any prediction about what will happen,

1:34:25but I will say that it is not a relief.

1:34:28It is like,

1:34:29it could potentially be terrifying

1:34:33for him to be able to do all sorts of things,

1:34:35but at the very least, watching Twitter flail

1:34:38for the past decade and a half

1:34:41has always kind of been frustrating.

1:34:42And so now I kind of feel like,

1:34:44I feel this way about government a lot too.

1:34:46One of the worst things that can happen is

1:34:50that the thing you're trying to make better

1:34:52is too hard to change.

1:34:54So it can never get much worse,

1:34:57but also can't get much better.

1:35:00And it's just this war of these tiny,

1:35:01incremental ratcheting things.

1:35:03And it feels, in some ways it's better to say,

1:35:06to give a democracy example, right?

1:35:08If you vote for somebody and they wanna do X,

1:35:13and they just can't get X done

1:35:14because it's too hard to change government,

1:35:17then they get voted out because you're gonna say,

1:35:19hey, you said you were gonna do X and you didn't,

1:35:20so they get voted out.

1:35:21And then people come in and they want to do Y,

1:35:23and then they can't make Y happen

1:35:24because it's too hard to change anything,

1:35:25and they get voted out,

1:35:26and just nothing ever gets done, right?

1:35:28That's kind of been the case with Twitter,

1:35:31where there's been a lot of complaints about it

1:35:33and say, "You should do this.

1:35:34"You should do whatever things we think you should do."

1:35:36And they would just never really do them that well.

1:35:39I mean, you could say over the past several years,

1:35:41like the sort of the trust and safety team

1:35:43trying to make it better for harassment or whatever,

1:35:45has been making progress

1:35:47and making slow incremental changes,

1:35:48but it's taken so long.

1:35:50Like, Gamergate was a long time ago.

1:35:52It's not like this is like fresh,

1:35:53and oh, this is a new problem we have to face.

1:35:55They've had years and years to tackle it,

1:35:56and they've gotten better than they were,

1:35:58but not fast enough, right?

1:36:01So I'm hoping that whatever happens here,

1:36:05if Elon Musk decides to do literally anything with Twitter,

1:36:08that something will happen,

1:36:10and maybe that something will be disastrous,

1:36:12and we'll all hate it, but at least the disaster

1:36:13will just get it over with.

1:36:15Like, get the disaster over with.

1:36:16Burn it to the ground, destroy it.

1:36:17Whatever's gonna happen, make it happen.

1:36:19or do something that makes it better,

1:36:21or do something that turns out really bad

1:36:23and then make a hard right turn and then fix it, right?

1:36:26As opposed to a sort of slow motion,

1:36:29sort of floating dumpster on fire

1:36:31just floating down the river,

1:36:33which is like what Twitter has been for the past decade.

1:36:36So I'm not trying to give you the optimistic taste

1:36:38because I really think Elon Musk is a total jerk

1:36:41and has terrible ideas about almost everything,

1:36:44but at the very least his terrible ideas

1:36:45should come to fruition very quickly

1:36:48if he's doing anything at all.

1:36:49The other possible take I just read recently,

1:36:51I'll try to find the link for notes,

1:36:54is that there's a potential that he doesn't do anything.

1:36:56And the whole point is that he just wants to control it

1:36:57so he can make decisions like a king.

1:37:00But if there's nothing for him to decide about,

1:37:03he'll just let it run the way it is

1:37:04and not do anything at all.

1:37:07In which case, that's probably the worst case scenario

1:37:09where that means things won't get better

1:37:11and they'll maybe slowly, slowly get worse.

1:37:14And that I think would be a total waste

1:37:15of private ownership and single person control.

1:37:17I really hope something happens to Twitter.

1:37:20I can't bring myself to hope that the something that will happen will be good, but I kind

1:37:24of hope that the something bad, like let's just get it over with.

1:37:27Like just make it terrible now as fast as possible so we can all collectively push back

1:37:34against it probably futilely.

1:37:35Who knows?

1:37:36I mean maybe what will happen is we'll get round steering wheels back on Tesla cars and

1:37:41something terrible will happen to Twitter and we'll complain so much about it that he'll

1:37:44change it because he'll just be too annoyed.

1:37:46- I agree with a lot of that, but I think,

1:37:49I don't know, when you look at what Twitter has,

1:37:54how Twitter has run over the last 10 years,

1:37:58what all those improvements that you mentioned

1:38:00to the product, like they have really not improved

1:38:04the core product in a very long time.

1:38:08All the things they've worked on over time,

1:38:10like feature wise or product wise,

1:38:12have been basically trying to rip off

1:38:14the hot thing of the day.

1:38:15So, oh, look, Clubhouse exists,

1:38:16we're gonna make our own Clubhouse.

1:38:18Oh, look, you know, Substack exists,

1:38:21we're gonna make our own Substack.

1:38:22- That's every social media company, every.

1:38:24I mean, and Twitter has been even doing that

1:38:26more slowly and worse than their competitors.

1:38:28I mean, not that I'm saying that's a thing

1:38:31that they should be doing,

1:38:32but that's kind of par for the course.

1:38:33But I think about like, so they made tweets longer.

1:38:35They used to be one forwarding another 280.

1:38:37How long did that take to do?

1:38:39Like, it's just, it's too long.

1:38:42- There's so much they could do to make the product better,

1:38:45And this is why, all right, if you'll permit me

1:38:47a bit of a thought experiment here.

1:38:49One of the reasons why, as I've thought about this,

1:38:52I am less down on it.

1:38:54I mean, look, I think the idea of Twitter going private,

1:38:58getting out of the issues that come with being

1:39:01in the public market, especially since their business

1:39:03is just not a very good business.

1:39:05- Yeah, they're not good at being a public company.

1:39:06Like, the people who run the company never figured out

1:39:10how to make money, and so if you're gonna be

1:39:12a public company and you can't figure out how to make money,

1:39:14like what's the point? Yeah and I do by the way I do think this deal is going to

1:39:19go through. Now it isn't definite yet and everyone's like oh maybe he's you know

1:39:23he's gonna get tired of it and just like move on and just back out. I don't think

1:39:27he is. If you look at first of all how much of his personal wealth he has on

1:39:31the line here it's pretty clear he's thought a lot about this. You know say

1:39:35what you want about the guy but when he does have a big idea he tends to try to

1:39:40to do it. His track record is that he does achieve many of those big ideas. Not all of

1:39:45them. I think his self-driving promises have been grossly overblown, and there's a lot

1:39:53of problems there. But generally, electric cars, big solar company, rockets, all that

1:39:59stuff, he's done very, very well on most of his big promises. And so I think he is going

1:40:04to go through with this.

1:40:05There's a whole category of thing that he talks about and Twitter buying Twitter used to be in that category of just things that he says

1:40:11He just says things sometimes right and so you can find tweets from years ago or someone was like

1:40:16Hey, you know and you should buy Twitter and he said how much is it? Right? That was like years ago, right?

1:40:2152 minutes ago. He tweeted the following next. I'm buying coca-cola to put the cocaine back in

1:40:27He'll say things like this like he'll say Oh Flint Michigan has a problem with water

1:40:35I'll just just tell me I'm gonna pay to replace all the pipes. Oh kids are trapped in a cave. Don't worry

1:40:40I'm gonna send this up in there. Oh, there's a there's a power problem in Australia

1:40:43I'm just gonna send you a bunch of batteries, you know, oh you can solve solve world hunger for six million dollars

1:40:49Just tell me your plan. I'll give you the six billion like

1:40:51But he constantly says things that sound like you know

1:40:56what the the thing that we get from is like he'll say that he's gonna replace all the pipes in Flint, Michigan and

1:41:02His fans will latch on to that and say see Elon saves a day and never look at it again and just assume that that happened

1:41:07When it actually didn't happen, right?

1:41:09you know and he so fine, whatever he's a

1:41:12Brazilian there who just says random crap on Twitter buying Twitter could have been one of those things and in fact

1:41:19He did make jokes about buying quote-unquote jokes about buying Twitter before this time though. It's not a joke. And so I feel like

1:41:26Of all those things that he says some of them, you know, very often they sound like good things like hey

1:41:32I've got a lot of money. You've got a problem. Here's a solution. Let me just do it

1:41:35But they usually don't happen usually don't happen for this category of things. The only things that he's made happen

1:41:41SpaceX Tesla

1:41:43Maybe solar roof, but if you look at stories and that it's not doing too hot, right?

1:41:46He said so many other things some of which were jokes

1:41:50Some of which were half jokes some which would have been like yeah do fix all the pipes in Flint

1:41:55But nah lost interest right and so I feel like buying Twitter falls into that category of like

1:42:01like, thing that could have been a joke,

1:42:04but turns out to be real,

1:42:06but I don't know whether once he owns Twitter,

1:42:09he's actually going to do anything with it

1:42:10other than, you know, enjoy the control that he has,

1:42:14because Twitter is important for, you know,

1:42:16has outsized importance compared to the people

1:42:18who are on it, right?

1:42:19So one of the things he could do with it is, you know,

1:42:22continue the destruction of American democracy

1:42:24by allowing right-wing nut jobs

1:42:26to have free reign over the thing

1:42:27and make sure that Trump gets elected in 2024.

1:42:29Like, if that's what he wants to do,

1:42:30He can make that happen, or at least make it much more likely.

1:42:34But maybe he doesn't care.

1:42:35Maybe he just wants to be able to find the one or two people who he likes and give them

1:42:39a thumbs up and ban the one or two people he doesn't like, and that's the extent of

1:42:43him owning Twitter.

1:42:44But I can't tell now.

1:42:45It seems clear to me, despite his high-minded talking, that Twitter is not Tesla and Twitter

1:42:50is not SpaceX.

1:42:51Twitter seems more like, one, a cool toy, and two, an undervalued asset.

1:42:58Like as a businessman, he can see that Twitter has made him a lot of money and is a powerful

1:43:03tool to have control over.

1:43:05And why shouldn't he have control over that?

1:43:07He can probably use it to make a lot of money.

1:43:09We do have to think too, like, he has so many things going on, he has so many projects,

1:43:13he runs so many companies, he's not going to be running Twitter day to day.

1:43:17He's going to have to hire somebody.

1:43:18It looks like Jack Dorsey's kind of sucking up to him, maybe he's hoping to have the CEO

1:43:22job, who knows?

1:43:23He did so well the other two times.

1:43:24I know, right?

1:43:25But we're assuming that if this goes through,

1:43:30I think it probably will again,

1:43:31we're assuming that changes will happen.

1:43:33He's talking about changes.

1:43:35Honestly, some of the changes he's talking about

1:43:37sound pretty good if he can pull them off.

1:43:40- Which ones though?

1:43:41And I can tell you the contradictory ones.

1:43:43Which ones sound good?

1:43:45Defeating Spambot sounds good.

1:43:46Open sourcing the algorithm is not compatible

1:43:48with defeating Spambots,

1:43:50because if you tell them what the algorithm is,

1:43:52the Spambots will game it.

1:43:53He knows that, or at least I hope he knows that,

1:43:55but he just says random crap.

1:43:56- Yes, and the thing is, when you look at the things

1:43:59he's been good at, things like building pretty great

1:44:03electric cars overall, and the SpaceX stuff,

1:44:07a lot of these things are problems that I think involve

1:44:10different types of engineering and different types

1:44:13of challenges than the kind of really messy crap

1:44:17you get into with running a social network.

1:44:19Running a social network, you don't understand

1:44:22the level that you have to deal with this stuff.

1:44:24Like, everyone out there who thinks they have

1:44:26a silver bullet to solve the problems

1:44:30of moderating content and controlling people

1:44:33and spam and abuse on a social network, you don't know.

1:44:36It's way more complicated than you think it is,

1:44:38and there are so many instances where

1:44:41you're between a rock and a hard place,

1:44:42where there is no good solution

1:44:44to a certain type of problem or a certain situation.

1:44:47- The type of problem that it's most comparable with,

1:44:49that Elon does have experience with,

1:44:52It's not comparable to, like I said,

1:44:53the idea of, his big innovation for Tesla is like,

1:44:57it's a good idea to use modern battery technology

1:45:01to make a purposeful electric car, right?

1:45:03That's a good idea, make that happen.

1:45:06But the thing that's close to content moderation is,

1:45:08okay, so how do you build a whole bunch of cars

1:45:11reliably in a cost-effective manner?

1:45:14That is way more complicated than you think it is.

1:45:17It seems like, ah, just people build things all the time,

1:45:19how hard could it be, right?

1:45:20Turns out it's pretty hard.

1:45:21Like there's a reason Apple and all its manufacturing partners,

1:45:24part of their power and their strength

1:45:25is their expertise in building millions and millions

1:45:28of things precisely, without spending too much money,

1:45:33making a good product, making it reliable consistently.

1:45:36There's a whole auto industry that

1:45:38has spent decades and decades figuring out

1:45:39how can we build cars.

1:45:41So they all come off the assembly line,

1:45:42and they're all identical or whatever.

1:45:44And if you just think, ah, it's the detail, whatever.

1:45:47Just the big idea is we should make electric cars.

1:45:49and everyone's cheering you on and they think it's great.

1:45:52And Elon is like, what if we use robots?

1:45:54That would be cool.

1:45:55And it's like, Elon, people have spent a long time

1:45:58figuring out how to build cars.

1:45:59It doesn't mean they're all right.

1:46:00Like, you don't have to do everything that they do,

1:46:02but they do have some knowledge that you don't have.

1:46:05So maybe consider that you coming into this field fresh

1:46:08and reading a few books or articles,

1:46:10and you're just gonna say, I'm doing everything my way

1:46:12and I think it would be cool to have robots.

1:46:14You know, that's what I feel like

1:46:16what content moderation is like,

1:46:17where it maybe has a good big idea about Twitter,

1:46:20but the detail of like, I think we shouldn't allow bots.

1:46:23Well, great, you're the first one to think of that, Elon.

1:46:26(laughing)

1:46:26If you think that's your big idea,

1:46:28like that is a good idea, we all agree, get rid of bots.

1:46:30Like no one wants bots, right?

1:46:32That's not, you're not bringing any value here.

1:46:35Okay, but how do you get rid of bots?

1:46:36Lots of people have looked at this before

1:46:38and you say, I think we should use robots to get rid of bots.

1:46:40I don't know, I'm just making an example.

1:46:42He gets in his head like, I don't care about details,

1:46:44just do this thing that's cool

1:46:45and I know everyone else does it differently.

1:46:46I know everyone else is using LiDAR on their cars,

1:46:48but we don't need to just use cameras.

1:46:49But Elon, what makes you think we can do it

1:46:51all with cameras?

1:46:52I don't know, it seems like we can, just go.

1:46:53Right, that's where his mindset falls down, right?

1:46:57That there's nothing he can learn from anyone else,

1:47:00and the details aren't that important,

1:47:01just make it happen, and I'll just drive you

1:47:03until you make it happen, and that's why a lot of people

1:47:05don't like working for Elon Musk,

1:47:06and it's difficult to deal with him.

1:47:08Again, much like Steve Jobs, it all depends

1:47:11on how good your idea is and how right you are.

1:47:13Is it true that you don't need LiDAR

1:47:14and just need cameras?

1:47:15If so, you're a genius.

1:47:16It turns out not to be true, you wasted many, many years

1:47:19and had many, many promises of a thing

1:47:20that's just literally never gonna work

1:47:21because you can't do it with cameras

1:47:23or current technology, you need LiDAR.

1:47:24We don't know how that one's gonna turn out yet.

1:47:26So far it's not looking great.

1:47:28But content moderation is much more like

1:47:31how do you build cars reliably?

1:47:33And Tesla has not figured that out, they just haven't.

1:47:36And other car companies are better than they were

1:47:39despite Tesla saying we're doing everything our way

1:47:42and we don't look at you stodgy companies,

1:47:44you are stuck in the old mindset,

1:47:46the new mindset is better and it is better in lots of ways,

1:47:49but he's not able to synthesize the best of the past

1:47:52with new ideas, he's more like, ah, just do it.

1:47:55And so I feel like content moderation, he's gonna be like,

1:47:57I know lots of people looked at this problem for years,

1:47:59including Twitter, but I have an idea,

1:48:01we should just do this.

1:48:02And he's gonna like start from like,

1:48:04he's gonna start relearning mistakes that people learned

1:48:06in like 1994, if he falls down that route.

1:48:09So I am not optimistic that he has anything to bring

1:48:15to the table when it comes to implementing his vision

1:48:19of, for example, a Twitter free from spam bots.

1:48:23- I know this is very, very difficult for everybody.

1:48:26If we can step back for a second from the person himself

1:48:30and just think like, do we think it is possible

1:48:35to have a different balance between,

1:48:39I hate to use the term free speech,

1:48:43But let's use the term jerks,

1:48:47because that's the people who are yelling the loudest

1:48:49about demanding free speech,

1:48:51even though that doesn't even apply here.

1:48:52But the people who are demanding that the most

1:48:54are largely jerks, and what they're saying is,

1:48:57I want my jerkitude to have a publishing platform

1:48:59and an audience.

1:49:00But I wonder how much of this problem,

1:49:04'cause this is, again, this is a really hard problem,

1:49:07really hard, because everyone thinks

1:49:10that certain types of speech should be allowed

1:49:12and certain types of speech shouldn't be allowed

1:49:13on this platform, but they don't agree

1:49:16on what the types are, any decision they make,

1:49:18even if they decide we're gonna allow everything,

1:49:21is going to anger a large group of people,

1:49:23or break laws, or cause really horrible things in real life.

1:49:27And so maybe they're trying to tackle at a policy level,

1:49:32which can only ever be reactive to problems.

1:49:36Anything that they're gonna solve

1:49:39with a health and safety kind of team,

1:49:42or whatever those are called.

1:49:43If you're relying on the community moderation team

1:49:46or structure to respond to people who are jerks,

1:49:50what has to happen is first someone has to be a jerk

1:49:53and post something horrible,

1:49:55and then you respond by trying to get them kicked off

1:49:58and maybe a day or two in, maybe you get them kicked off.

1:50:02That's only ever gonna be so good

1:50:04and that's really inconsistent and hard to get right.

1:50:07So I wonder if it would be a better idea

1:50:10to tackle the problem more on the client side

1:50:15of basically, so I think a combination of two things here.

1:50:18Number one, we have to distinguish between

1:50:21what content is allowed to exist on the platform

1:50:25versus what content the platform will promote.

1:50:29Those are very different things.

1:50:31Like I face this issue in Overcast.

1:50:33You know, Overcast is a podcast platform

1:50:34and there's a lot, you know, I don't have

1:50:37any control over what people add to it

1:50:38it's all the Apple directory.

1:50:41But I will occasionally have people write in

1:50:43who are very upset that something has reached a point

1:50:46in a top list where it shows up in my directory categories.

1:50:49And it's something usually, some weird like ultra,

1:50:53alt-right kind of thing.

1:50:54And I have to decide, is this thing bad enough

1:50:58that it should not be available in Overcast?

1:51:02Or is it bad enough that I should not promote it

1:51:06in top lists and recommendations?

1:51:08Or is it neither and I should just leave it alone

1:51:11because people who are seeking this kind of stuff out,

1:51:13you know, they're seeking it out, you know.

1:51:14And so those are very hard decisions to make,

1:51:16even on my level as one person looking at

1:51:19the world of podcasts which is way, way, way smaller

1:51:21than the kind of thing they're dealing with.

1:51:22So like I see these issues and so I think,

1:51:25you know, the way I usually fall on this is

1:51:28stuff has to be pretty bad for it to not be allowed

1:51:32to exist at all on a publishing platform like this.

1:51:36But you can exert much more editorial control

1:51:39and have much more of an opinion as the platform.

1:51:42First of all, if you're small like me,

1:51:43then it doesn't matter.

1:51:44But even somebody like Twitter,

1:51:46they have much more control over what they promote

1:51:49in things like ranking algorithms,

1:51:51recommendation algorithms, stuff like that.

1:51:53And so I actually think most people

1:51:56should be allowed to post most stuff

1:51:58that is not outwardly illegal

1:52:00or like threatening harm to people.

1:52:01Most of that I think, having that be allowed to be posted

1:52:05is usually okay, again, with those exceptions.

1:52:08And even, I mean, I know a lot of people

1:52:10don't even agree with those exceptions.

1:52:11Those people are ridiculous and naive.

1:52:13But if somebody's posting something

1:52:15that is not like a threat, and is not harassment,

1:52:19and is not illegal in some other way,

1:52:21I don't see anything wrong with that,

1:52:22but I don't believe they deserve an audience.

1:52:26And I do think that the people who they're trying

1:52:29to be in communication with, if they're trying to like,

1:52:32some guy's writing in, calling somebody an (bleep)

1:52:35or whatever, you know.

1:52:37I don't think it's necessarily the platform's job

1:52:41to actively prevent everyone from being a jerk.

1:52:45It is the platform's job to give people the tools

1:52:50to not see most of that most of the time

1:52:53and to let people have way more control than we do now

1:52:56over how many jerks we allow access to us,

1:53:01how many jerks posts that we allow

1:53:04even to show up in our timelines.

1:53:05We have right now only extremely rudimentary controls

1:53:09over those things.

1:53:11You know, we have like blocking and muting

1:53:12and you can, in certain contexts,

1:53:14you can disable replies, I think.

1:53:15But for the most part, we have very little control

1:53:18over that relative to the platform's age

1:53:21and alleged maturity.

1:53:22If Twitter really focuses on that end of things,

1:53:26I think it would be less controversial, first of all.

1:53:31It would still be controversial

1:53:32because the jerks still believe that everything oppresses them because their politics are

1:53:38like factually wrong and factually dangerous and factually full of hate and abuse and horrible

1:53:45things and they call it politics and they think it's okay.

1:53:49And a quick aside back to him, it disturbs me greatly all of his tweets about basically

1:53:54both sides-ism.

1:53:55That's a clear warning sign that he doesn't really think right about this stuff.

1:54:00Anyway, going back to the product itself,

1:54:02if we can get to a point where the jerks

1:54:07are able to have their post on the platform within reason,

1:54:12but most people don't see them,

1:54:15and if you don't want to see jerks,

1:54:17you have very easy and obvious controls,

1:54:20probably hopefully that are on by default,

1:54:22that filter a lot of that stuff out

1:54:23from even being shown to you or your followers,

1:54:26that can go a long way.

1:54:28And this is the kind of area that I think Twitter

1:54:32so desperately should have been investing in all these years

1:54:35instead of building freaking Clubhouse and Instagram Stories

1:54:39and whatever else they were ripping off

1:54:41from other companies.

1:54:42Their core product is full of garbage

1:54:45because they haven't tackled problems like this.

1:54:48Whatever change in leadership has to happen

1:54:51to make them start looking at their product differently

1:54:54and maybe prioritizing different parts of it,

1:54:56I really hope they tackle that

1:54:58because that I think is so much more powerful

1:55:01than relying on letting a jerk post and become a jerk

1:55:05and then having to report them

1:55:06and then having to wait for the report to be seen

1:55:09and hoping the report is dealt with correctly.

1:55:11Like that whole thing leaves a bunch of jerks

1:55:13on the platform and lets a lot more people

1:55:15see their jerkitude.

1:55:16Whereas if you have filters up front

1:55:18and smarter filters and more controls for people

1:55:20to not see abuse in the first place,

1:55:22you're doing way more good for way more people

1:55:25and the jerks can still have their jerk Twitter

1:55:27if they wanted.

1:55:28- So one of the dumbest things Twitter ever did

1:55:30was when they cracked down on third party clients.

1:55:33So we already said earlier that like a lot of the new

1:55:36features, the new features, the features that we all take

1:55:38for granted on Twitter, like retweets and replies

1:55:42and you know, all that good stuff, came from users

1:55:47and client applications and there was a story recently

1:55:50of it explaining like one of the things that motivated

1:55:51Twitter cracking down on third party clients

1:55:53because there was some, a person was buying up

1:55:56all the third-party clients to try to hijack Twitter's network by making those clients

1:55:59work with Twitter and also his own new network or whatever.

1:56:02And then Twitter caught wind of this and they bought TweetDeck and then they shut down third-party

1:56:06clients.

1:56:07And anyway, turning off third-party clients killed all innovation on the client side.

1:56:12And I think a lot of what you're talking about, Marco, is like, and this was in Ben Thompson's,

1:56:15one of Ben Thompson's recent posts on Mr. Decker, the idea that, I'm not going to say

1:56:20it's an abdication of responsibility, but it is an outsourcing of certain responsibilities.

1:56:23It's saying, look, we, Twitter, are never

1:56:25going to get it perfectly right.

1:56:26So why not let third-party developers

1:56:29have a crack at this?

1:56:30We'll run the service.

1:56:31We'll have all the tweets and features and everything

1:56:33like that.

1:56:33But third-party clients will reopen our API.

1:56:35And we'll say, if you want to make a client,

1:56:38build on top of our API.

1:56:40We'll add more sophisticated features.

1:56:42We'll actually improve our API.

1:56:44We'll give you access to all the good stuff

1:56:45that only the first-party client has access to.

1:56:47And we'll add new features.

1:56:48And then you, third-party clients,

1:56:50can work on making clients that are better at--

1:56:53you know, hiding tweets that you don't want to see,

1:56:56or quality filtering and stuff like that.

1:56:58I think that is a good idea, and that is potentially

1:57:01one of the good things that could come out of Elon Musk,

1:57:03because if somewhere in his weirdo head,

1:57:06he has decided that having an API is cool and good,

1:57:09he'll make it happen.

1:57:11And he'll just say, and by the way,

1:57:12give the API all the features

1:57:13that the first-party client has,

1:57:14and that will be an improvement over the status quo.

1:57:17If he doesn't care about it, it won't happen.

1:57:18But it's possible that somewhere in his little brain,

1:57:21He'll be like, oh yeah, libertarian, API, good, whatever,

1:57:25just do it, and that will be like

1:57:26an accidental good side effect of this, right?

1:57:29But setting that aside, I feel like that is not

1:57:31the solution to the quality problem,

1:57:34because a lot of the things that you were describing

1:57:37are sort of just redefining the problem and say,

1:57:40oh, we'll see less bad stuff and more good stuff.

1:57:42The problem is always, what's the bad stuff?

1:57:44What's the good stuff, and who decides?

1:57:46And having third-party clients decide that

1:57:50is just asking each one of them to do something

1:57:51that Twitter, the company with 7,500 employees,

1:57:53hasn't been able to do over 15 years,

1:57:55where you think two people making a Twitter client

1:57:57are gonna be able to figure it out.

1:57:59I mean, maybe there's larger third-party companies,

1:58:01but there's no business model there.

1:58:02I don't understand how anyone would ever be able

1:58:04to staff up to the point where they can do any good here.

1:58:07Kind of like car manufacturing,

1:58:10it's not like no one has ever run a community

1:58:12on the internet before.

1:58:13There is tons of prior art on what works and what doesn't.

1:58:16There's academic papers on it.

1:58:18There's real examples of real communities.

1:58:19This is real communities that we've been in, personally,

1:58:22each individual person has been on the internet

1:58:23for a couple of decades or whatever.

1:58:25We've been in communities that have gone well,

1:58:27that have burned themselves down.

1:58:29It's not like this is totally new territory.

1:58:31It's a hard problem to be sure,

1:58:33but it's not like this is the first time

1:58:34anyone's ever looking at this.

1:58:36Even Twitter before Elon did a bad job

1:58:39of looking at other internet communities

1:58:41and learning from them what works and what doesn't work.

1:58:44The reactive thing where you were talking about is like,

1:58:46well, we have blocking and muting and you can report, right?

1:58:49that is such a rudimentary system and it doesn't scale well

1:58:52and any community that's reached this scale

1:58:55that has done a better job has differed in ways

1:58:58that are not mysterious.

1:58:59Like there's been tons of people writing articles

1:59:01about this for years, right?

1:59:03What distinguishes these big communities

1:59:05that work better from this one?

1:59:06Usually what distinguishes them is, first of all,

1:59:09they have much more restrictive rules,

1:59:11which I know people who are like,

1:59:13"Oh, I wanna be able to say whatever I want,

1:59:14wherever I want."

1:59:15The fact is communities with more restrictive rules

1:59:18and norms do better.

1:59:20Maybe those rules are rules you don't like

1:59:22or do like or whatever, but at least it defines the community.

1:59:25If you don't like that community,

1:59:27you'll know you don't like it because you'll say,

1:59:28"I don't like these rules, I'm gonna go elsewhere."

1:59:30You'll know, is this the place for me

1:59:32or is this not the place for me?

1:59:33Fairly strictly harshly defined rules.

1:59:37If you're the type of person who wants to be somewhere

1:59:41where there aren't harshly defined rules,

1:59:42you will go elsewhere, but that leaves only the people

1:59:44who are willing to work within those rules.

1:59:46Second thing that works is context.

1:59:49Twitter always seems to me that if you report

1:59:52someone's tweet, it's like they look at that tweet,

1:59:55they look at their set of rules,

1:59:56their whatever their set of rules is this week,

1:59:58and they try to make a decision.

1:59:59Even then it's hard 'cause the rules are,

2:00:01you know, whatever, are fuzzy, right?

2:00:03Communities that work well at scale don't just say,

2:00:07okay, I've got an incident, I've got a set of rules,

2:00:10I'm gonna smush 'em together

2:00:11and say thumbs up or thumbs down.

2:00:13You have to look at the context,

2:00:14and the context is, who is this person?

2:00:17Has this person been reported 100 times in this past week?

2:00:20Is this person a known bad actor?

2:00:23Is this a bot account?

2:00:24What is the larger context of this conversation, right?

2:00:29That's really hard to do at scale,

2:00:31but the way communities that have been more successful

2:00:34have done it is by having some kind of reputation

2:00:36type system that lets you build up and build down reputation.

2:00:39Look at Stack Overflow, for example, or look at Red,

2:00:40or any other kind of community where they have

2:00:43a sort of persistent, ongoing, gamified reputation system

2:00:46where the behavior that the system wants you to do

2:00:48gets rewarded and the behavior the system

2:00:50doesn't want you to do gets punished.

2:00:53And any time any action is taken,

2:00:55they look at the context of your history and activity

2:00:58in the community to decide what should be done.

2:01:00Not just, here's a tweet, I don't know who posted it,

2:01:03I don't know anything about them,

2:01:04and then here's a set of rules.

2:01:06Except of course, if it's the president of the United States

2:01:08and then the rules go out the window

2:01:09because it's all noteworthy, you know, anyway.

2:01:12I'm not saying this is an easy problem,

2:01:14but whenever I see Elon Musk talk about it,

2:01:16it's like he's never been in an online community before.

2:01:18And for years and years, when I've read articles

2:01:20about things that Twitter is doing poorly

2:01:23and here's these communities to do better,

2:01:25like there are a bunch of obvious things

2:01:27that they could be doing that would make things better,

2:01:29but almost all of them would anger people

2:01:32who think the real problem

2:01:33is that there are too many restrictions.

2:01:34That's just not the way online communities work.

2:01:37Online communities that are free for all

2:01:39burn down real quick,

2:01:40because when anyone can do anything,

2:01:43the only people who are happy to stay there

2:01:45are the people who just wanna tear everything down

2:01:49and everyone else leaves.

2:01:50It's like if you're at a party and someone comes in

2:01:52and they start screaming and shooting flames in the air,

2:01:54everyone who does not enter screaming in flames

2:01:56leaves pretty quickly and you're just left

2:01:57with a room full of people screaming

2:01:59and shooting flames in the air, right?

2:02:00That's why all these right-wing networks

2:02:01can't get off the ground,

2:02:02'cause you get a bunch of people together

2:02:05who just wanna scream at things.

2:02:06No one else wants to be there except for them

2:02:09and then they just look around

2:02:10they all see each other and they get bored and leave.

2:02:13- Also they have no ability to attract good talent

2:02:16to build them, none.

2:02:18- Well, I don't know, there's probably some people

2:02:20who will do something for the right price or whatever.

2:02:23But anyway. - Not good people.

2:02:25- I know people don't wanna hear that.

2:02:28What they wanna hear is, someone told me

2:02:31I couldn't post something once and now I'm angry

2:02:33so I think everything should be allowed, right?

2:02:36And if you feel that way, start a blog, right?

2:02:39You can write whatever you want and then no one can read it.

2:02:41But if you wanna be, if Twitter wants to run a community,

2:02:44especially, we haven't even talked about this,

2:02:46like Elon in theory eventually has to do something

2:02:50to make Twitter make some kind of money.

2:02:52I mean, first thing he'll probably do

2:02:53is lay a bunch of people off

2:02:54or maybe they'll get laid off before the buyout goes through

2:02:56like watch Twitter's earnings,

2:02:57probably by next week's show,

2:02:59maybe we'll see what happens here.

2:03:00But like one way you can make Twitter more profitable

2:03:02is to get rid of a lot of costs

2:03:03and most of those costs are people.

2:03:04So you can lay off a bunch of people

2:03:06and suddenly the balance sheet looks a lot better.

2:03:08But you probably do have to figure out some way

2:03:11to make money.

2:03:12Like Elon could probably run Twitter for the rest

2:03:13of his life just burning cash,

2:03:14but I don't think he wants to do that.

2:03:16I think he wants it to make money.

2:03:19So how do you figure out how to make money?

2:03:20One way you can make money is to, you know,

2:03:25do something to make it grow.

2:03:26That's the whole problem that Twitter has to be able to do.

2:03:28Like we're gonna need more people to be on Twitter.

2:03:30The way you grow a service, a social network service,

2:03:33you have to make it be a place where people want to be.

2:03:37And Twitter has not been as successful at that as,

2:03:39for example, Facebook.

2:03:40That has billions of users, and Twitter

2:03:42has a small number of hundreds of millions or whatever.

2:03:46Twitter has like-- is it like 20% of the US population

2:03:50or something?

2:03:50Anyway, they're not as big as Facebook.

2:03:53How do you make a place where people want to be?

2:03:55You have to make something that is pleasant for the majority

2:04:00of people.

2:04:01And the way you make a community that

2:04:03is a place where people want to be and is generally pleasant

2:04:06is not by removing rules.

2:04:08You have to add more rules.

2:04:10You have to make the rules well understood,

2:04:11and you have to make it restrictive,

2:04:13and you have to make it so that behavior you don't want

2:04:16that makes it an unpleasant place for people,

2:04:18that behavior is disincentivized.

2:04:21And good behavior, however you define that,

2:04:23that makes a nice place for people to be, is incentivized.

2:04:26There are lots of ways to go about doing it,

2:04:28but that's what you have to do.

2:04:29You have to add rules

2:04:30to make it a more pleasant place for people to be.

2:04:33If that's not your goal,

2:04:34if you don't want it to be a pleasant place

2:04:35for people to be,

2:04:36you wanted to adhere to some high-minded ideal about anything goes, you're not going

2:04:39to get new users that way.

2:04:41People are going to flee, and you're going to be left with a room full of loud jerks.

2:04:45That is not a money-making proposition, getting back to, "Do you want this to succeed?

2:04:50You're just going to narrow it down to the 500,000 loudest jerks and charge each of them

2:04:54$10 a month?"

2:04:55I don't think that's a good business plan.

2:04:57So far, I haven't seen anything as Elon said that made me think that any of these changes,

2:05:02he to implement them would suddenly make Twitter make more money.

2:05:06Every single one he said is going to make it a less pleasant place to be, which will

2:05:10translate for it making less money than it does now.

2:05:13But that's all assuming he's actually going to do any of these things.

2:05:15So if I had to give some advice either to the current owners of Twitter or the future

2:05:19owner of Twitter is you need to look at online communities that have been more successful

2:05:23and copy some of the things that they do.

2:05:25And then maybe imagine this, maybe add some innovations of your own with your millions

2:05:29of dollars and thousands of really super smart employees.

2:05:32you can do something better than a web forum did in 1997.

2:05:35I know that's hard to imagine,

2:05:36but you haven't even caught up to web forums

2:05:39with three wise admins from 1997.

2:05:41Like Twitter is below that level.

2:05:43Obviously scale is different, I understand that,

2:05:44but like the model of how to make a community

2:05:49that is a pleasant place for the people

2:05:51that you want to be there to be in the community,

2:05:53Twitter has utterly failed that,

2:05:55and so far I don't see Elon doing any better.

2:05:58- Thanks to our sponsors this week.

2:06:00Remote, Sanity, and Trade Coffee.

2:06:03And thanks to our members who support us directly.

2:06:05You can join atp.fm/join.

2:06:07And we'll talk to you next week.

2:06:10(upbeat music)

2:06:13♪ Now the show is over ♪

2:06:15♪ They didn't even mean to begin ♪

2:06:18♪ 'Cause it was accidental ♪

2:06:20♪ Accidental ♪

2:06:20♪ Oh, it was accidental ♪

2:06:22♪ Accidental ♪

2:06:23♪ John didn't do any research ♪

2:06:25♪ Marco and Casey wouldn't let him ♪

2:06:28'Cause it was accidental, it was accidental

2:06:33And you can find the show notes at ATP.fm

2:06:38And if you're into Twitter, you can follow them

2:06:43@c-a-s-e-y-l-i-s-s

2:06:47So that's Casey Liss, M-a-r-c-o-a-r-m

2:06:52[music]

2:07:13I think if there's any bit of consolation I can give people when dealing with this jerk

2:07:18is, so I was explaining to my kid the other day,

2:07:23there's this one kid that always will say or do something

2:07:30to provoke a response, like that's just the kind of kid

2:07:33he is, he's like the provocateur kind of personality.

2:07:37I was explaining to my son, like look,

2:07:40he's going to keep pushing buttons until he gets

2:07:44a negative reaction, that's what he's doing,

2:07:47You can see it, once you see it that way,

2:07:50you see that's what he's doing every single time,

2:07:52he wants that negative reaction.

2:07:54And he's gonna keep pushing buttons until he gets it.

2:07:57That's Elon Musk.

2:08:00If you see all the crap he posts on Twitter all the time,

2:08:03that's what he does.

2:08:04For all of the good ideas and implementation he has

2:08:09with some of his companies and stuff,

2:08:11he also is just that same kind of provocateur,

2:08:14kind of just, as people say, shit poster.

2:08:17Like what he's doing is provoking a reaction.

2:08:19He's, all of the good things, he's also extremely juvenile

2:08:24and a jerk in a lot of ways.

2:08:26That's what he's doing here.

2:08:28And so for all of us to pick apart any particular tweet

2:08:33that he posts and basically let it set us all on fire,

2:08:39you're just giving him exactly what he wants.

2:08:41You're feeding the trolls, as I said last week.

2:08:44I don't find that productive,

2:08:47and I think if I can advise all of you,

2:08:51well-meaning people out there,

2:08:53you're giving the bully what they want,

2:08:56you're giving the provocateur the negative reaction

2:08:59that they were literally seeking.

2:09:01He doesn't post these tweets

2:09:03because he thinks they're good ideas.

2:09:05He posts them to get that reaction.

2:09:07That is the entire point.

2:09:09So don't engage, don't let yourself get set on fire.

2:09:13Don't give him the reaction.

2:09:14Don't let him make you that mad

2:09:15because that's literally what he's going for.

2:09:17Ignore him like the troll that he is trying to be.

2:09:20My chapter title for the whole thing

2:09:23when you last talked to him last time

2:09:24was the roll eyes emoji.

2:09:25Give him that.

2:09:26Give him, not even respond.

2:09:27Just roll your eyes in real life and move on.

2:09:30That's it.

2:09:30Don't give him anything.

2:09:32Do not feed this negative energy that he wants

2:09:34because it's not gonna help anybody

2:09:37and you are literally making him win by doing that.

2:09:40And I know it's the hardest thing in the world

2:09:42not to get mad when someone's being a jerk like that.

2:09:44It's super hard.

2:09:46I know all this.

2:09:47I just gave this speech three days ago.

2:09:49It's super hard. (laughs)

2:09:52But trust me, don't engage.

2:09:54Don't feed the troll.

2:09:56Let him get the reaction from other people.

2:09:58Don't make it you.

2:09:59- He is getting the reaction from other people.

2:10:02Anyway, I mostly ignore him too.

2:10:03But the weird thing about him buying Twitter,

2:10:05and I mentioned this, I think,

2:10:07when we were talking about him investing,

2:10:09it's not like he's on Twitter getting banned and stuff.

2:10:11Yeah, he says stupid juvenile things, but they're all fine.

2:10:14Like, he's just-- he's just-- like, he

2:10:16posted that picture of, like, making

2:10:17fun of Bill Gates's gut.

2:10:19That's a jerk move, but there's nothing wrong with it.

2:10:21Like, that's not-- he's not going

2:10:22to get banned from Twitter for making fun of Bill Gates.

2:10:24He's just making a dumb joke.

2:10:25Like, you know what I mean?

2:10:26Like, he's not-- except for when he occasionally

2:10:28is leading harassment campaigns against people, right?

2:10:31But for the most part, you know, Musk's problem

2:10:34is he tweets things on the SEC, maybe gets mad at them

2:10:37or whatever.

2:10:38Like, he's done stuff on Twitter that

2:10:40has run afoul of various laws.

2:10:41but I don't think he has this long history

2:10:44of wanting to tweet things and then getting his account banned

2:10:47and having to delete tweets and stuff like that.

2:10:49So it's kind of like,

2:10:52it's not like he's buying Twitter

2:10:57so that he can finally say what he wants to say.

2:10:59He says what he wants to say all the time anyway,

2:11:01and most of it is just silly juvenile stuff.

2:11:05Some of it is harmful,

2:11:07some of it is just stock market manipulation,

2:11:10hyping up Dogecoin, like he uses the power of Twitter

2:11:13to whatever amuses him or whatever,

2:11:15but it's not like he's taking it over it

2:11:16so he's like, finally I can say what I want to say.

2:11:19The thing that I think a lot of people are afraid of is like,

2:11:22he would like to make it easier for people

2:11:24who are getting banned to come back

2:11:27and say what they want to say,

2:11:28like his Reinstate Trump's account,

2:11:30or this person was banned for saying something

2:11:32that I think, oh, you know, well it doesn't bother me,

2:11:35so I think he should probably come back, right,

2:11:37you know, 'cause I'm not a trans person

2:11:39so this anti-trans harassment doesn't bother me,

2:11:41so I feel like they should be allowed to come back.

2:11:42It's kind of funny, isn't it, right?

2:11:45No, it's not funny.

2:11:46And those kind of regressive attitudes that he has,

2:11:49it's not like he's doing that.

2:11:50He's spending most of his time doing random jerky things

2:11:54and occasionally either accidentally on a purpose

2:11:57initiating harassment campaigns

2:11:58just because he's got millions and millions of followers.

2:12:00But even that, half the time,

2:12:02it's probably just by accident, right?

2:12:04But to the degree that he has regressive attitudes

2:12:09that he mostly has kept under wraps that slip out,

2:12:14that's the degree to which his policy changes

2:12:17are just gonna make it worse when the people

2:12:19who are not afraid to say the things out loud

2:12:22that he is wise enough not to say,

2:12:25come on board and bring their army of bots or whatever.

2:12:27But of course he's gonna ban bots

2:12:28who don't have to worry about that.

2:12:31It's just easy, just ban bots, what's the problem?

2:12:33I know why no one thought of that before.

2:12:34- I wonder, so I know this is a big throwback,

2:12:37but I mentioned before that when I was a teenager,

2:12:40I was on the Something Awful forums.

2:12:42One of the things that worked really well

2:12:44was that this was like 2000.

2:12:46This was a long time ago, 2002, that kind of range.

2:12:49To have an account, you had to pay,

2:12:53I think it was five or 10 bucks.

2:12:54But if you violated any of the rules,

2:12:56your account would get banned,

2:12:57and you'd have to pay another 10 bucks

2:12:59if you wanna come back.

2:13:00- MetaFilter did the same thing.

2:13:01- Right, and I wonder,

2:13:04Like I've always thought, you know,

2:13:07for a modern social network to do that,

2:13:08it's just too much of a hindrance to new signups.

2:13:12- But Twitter is so small already,

2:13:13like I was totally thinking of this too.

2:13:15Like hey, you know what, another way you make money,

2:13:16just charge everyone who uses Twitter.

2:13:18But you know, of course, that would destroy the market.

2:13:22- Well, but he already said that he wants to quote,

2:13:25authenticate humans, well, a pretty good way to do that

2:13:29is like a $1 credit card charge for a new account

2:13:31or something, you know?

2:13:32And I know there's a lot of challenges for doing that,

2:13:35that kind of thing.

2:13:36There's a lot of people you'd be artificially keeping out

2:13:38and that's not good.

2:13:39But one of the reasons why,

2:13:43those old forums that charged money back then,

2:13:46those were pretty well under control for the basic rules.

2:13:50Occasionally you'd have somebody come in and violate them

2:13:52and then the moderator would handle it.

2:13:54Now granted, this is a very different problem today.

2:13:56Very, very different problem today.

2:13:58Hugely different scales, massively different situation.

2:14:01I recognize all of that.

2:14:03However, it worked really well.

2:14:06Now, Twitter is already not and never will be

2:14:10the biggest social network.

2:14:12It is not appealing for most people.

2:14:14Most people look at Twitter and they don't see

2:14:15why they should be there, and part of that's

2:14:17because of their crappy product direction

2:14:19over the last decade, part of that's just inherent

2:14:21to the product that I don't think will be solved.

2:14:23It's kind of the social network for,

2:14:25I wouldn't necessarily say smart people,

2:14:28but it's the social network for more engaged people,

2:14:31possibly, in certain ways, especially in things like media,

2:14:34compared to other networks.

2:14:37So it is already kind of a specialized audience,

2:14:39and I wonder, might that model work

2:14:43on some kind of level here,

2:14:45where many problems about spam and about abuse

2:14:48and about mass account creation and fraud,

2:14:51many of those problems get easier to deal with

2:14:53if the creation of accounts has a cost,

2:14:56and if the loss of an account has a cost.

2:14:58One of the reasons why people are a little more civil

2:15:03in real life compared to the internet

2:15:05is because in real life you have something to lose.

2:15:08You have your face in your community,

2:15:11you have a reputation, you have the safety

2:15:13of your physical body.

2:15:15If you say something,

2:15:16you might have somebody like punching the face.

2:15:18So you have something to lose in real life

2:15:20and so people tend to be a little more civil.

2:15:24One of the reasons why people tend to be jerks in cars

2:15:27is because they have a little bit less to lose

2:15:29because you can't really see who it is behind the wheel

2:15:32and you're out of there in two seconds anyway.

2:15:34And you look online and people are infinitely jerkier

2:15:37everywhere online in part because everything

2:15:40they created online is free.

2:15:42They have an account with no followers.

2:15:44They created it in two seconds.

2:15:46They have nothing to lose.

2:15:48Whereas you have a lot fewer people on Twitter

2:15:52who have like built up followings,

2:15:54like strong, you know, a valuable account basically.

2:15:57You have a lot fewer of those people

2:15:59being extreme jerks to others.

2:16:01And so I wonder if there is some way

2:16:03in this future product direction/revenue direction,

2:16:06maybe you involve something like paid account creation

2:16:09on some level, I don't know.

2:16:11I think this is the kind of thing

2:16:13that not being a public company anymore

2:16:15does give them the freedom to experiment

2:16:17with something that's that dramatic.

2:16:19because that kind of thing would absolutely crush

2:16:22quote growth, like that would crush new member growth.

2:16:26But that actually might be good in a lot of other ways

2:16:30for the people who are already on the platform

2:16:32and even if you crush much of the new member growth,

2:16:35you would probably still get like quote good people

2:16:39on a lot of levels, like people who are more valuable,

2:16:41who actually add to the conversation

2:16:42or who are actually intending to use it well

2:16:44instead of using it to crap all over people.

2:16:47So I don't know, I think that's the kind of thing

2:16:49that is worth considering.

2:16:51When you give people a cost to being jerks,

2:16:56when they are trying to protect something

2:16:58they have either paid for or built up over time,

2:17:01you tend to have better outcomes.

2:17:03- Well, I mean, the problem with that,

2:17:06probably a lot of it is like authenticating human things

2:17:08is that past experience with many online communities

2:17:11has shown that making people authenticate as themselves

2:17:15does not make them behave better, right?

2:17:17So the removing anonymity does not increase the,

2:17:20does not make people act more nicely.

2:17:22They're just as big a jerk as they always were.

2:17:25And of course anonymity and pseudo-animity

2:17:27or whatever you wanna call it,

2:17:28is super important online for a lot of people

2:17:30who don't want their identity to be shown

2:17:32because they're in an unsafe situation

2:17:33or they don't, you know,

2:17:34they don't wanna be outed for something or whatever.

2:17:36So it's very difficult to do that

2:17:37and has a lot of downsides.

2:17:38But the other side of that,

2:17:39of like making there be a cost for account creation,

2:17:42has proven its utility,

2:17:44but only in communities that have never needed

2:17:46to be all that big.

2:17:47Because the only way you get that done

2:17:49is not for like, hey, new account creation costs money.

2:17:51I suppose you could do it that way,

2:17:52but you kinda have to say, every account needs money.

2:17:55And it's very difficult to go to Twitter and say,

2:17:58okay, all, you know, whatever, 100 million active users,

2:18:01starting tomorrow, all your accounts are locked

2:18:03until you each pay a dollar.

2:18:05- What if it only applied to new accounts?

2:18:08- I know, but like if you only do it for new accounts,

2:18:09you kind of have your existing problem

2:18:11and you gotta weed out these giant bot networks,

2:18:12'cause like-- - Yeah, but that's way,

2:18:14I mean, that's so much easier of a problem to deal with

2:18:16than if they're still coming in the door, you know?

2:18:18- There's giant armies of bot accounts

2:18:20that get traded around the whole economy

2:18:22of having accounts that have existed for X number of years.

2:18:25Y accounts that have existed for X number of years

2:18:27and have Z followers, right?

2:18:28That's a thing that you can buy and sell on Twitter, right?

2:18:32That is a commodity, and the fact that Twitter

2:18:34hasn't been able to weed them out over a decade and a half

2:18:36shows that it's probably not a super easy problem,

2:18:39or maybe they just haven't been really into it

2:18:41because they don't want their daily

2:18:42active account numbers to go down.

2:18:43But either way, I feel like being authenticated

2:18:47as a specific human is a loser idea.

2:18:50It's not gonna make people behave any better

2:18:51and it cuts off a lot of people

2:18:52who would need to have access to it.

2:18:54Anonymity is an important part of being online.

2:18:56- Agreed.

2:18:57- But making there a barrier to entry,

2:18:59like charging for accounts, is a great idea

2:19:02as long as you don't really care about growing

2:19:05or being or staying big.

2:19:07And as long as you also don't care about people

2:19:09who can't afford that money being locked out

2:19:11of your network and it's just,

2:19:13like it works great for MetaFilter,

2:19:15works great for something awful.

2:19:16Twitter I feel like is probably on the other side of that.

2:19:20Probably a little bit too big, but hey,

2:19:21but like this gets into the idea of like just again,

2:19:23setting aside Elon, pretend you, you know,

2:19:25you're gonna have a conversation about Twitter or whatever,

2:19:27what kind of community do you want?

2:19:29If part of your definition of community is

2:19:31I would like a community where everybody in the community

2:19:34had at least one dollar that they could spend

2:19:35on Twitter once, that suddenly becomes a definition

2:19:38of your community, so like okay, so if that,

2:19:40If someone doesn't meet that criteria,

2:19:42I don't want them in my community.

2:19:44That's what you're saying.

2:19:44And you may be fine with that, right?

2:19:46That's maybe a perfectly good idea for like,

2:19:48you know, I don't want anybody in my model train club

2:19:51who couldn't pay the annual union dues of five bucks.

2:19:54Fine.

2:19:55Then if there's someone who's super into model trains

2:19:57who you'd love to have in your thing,

2:19:58but they don't have five bucks a year to pay for it,

2:19:59they're not gonna be in your community

2:20:01and you have to be okay with that, right?

2:20:03Coming up with that set of rules

2:20:04for something like Twitter is tricky, right?

2:20:07And this is assuming the answers that you come up with

2:20:09are going to be satisfactory.

2:20:14Again, Elon says nothing particularly coherent,

2:20:16but ask any of the current people on Twitter,

2:20:18what kind of community do you want Twitter to be?

2:20:22If you could snap your fingers and make it happen,

2:20:24what would it be like?

2:20:25And thus far, anything that has created a barrier

2:20:29to creating an account, like charging an amount of money

2:20:32or making it sort of slowing down

2:20:34the bot creation type stuff or making it

2:20:36so that people have something to lose,

2:20:38just hasn't been in their definition,

2:20:40or if it wasn't in their definition,

2:20:41they were doing nothing about it.

2:20:42It's so hard to tell with current Twitter management.

2:20:44Is this something that you want,

2:20:45or is this just something that you haven't bothered

2:20:48to not do?

2:20:48- Yeah, is this a choice or a neglect?

2:20:51- Yeah, it's really hard to tell.

2:20:53What is your vision for Twitter?

2:20:54And someone may say, "Well, it's 'cause we're a public

2:20:56"company, we can't do anything like that,

2:20:57"because our daily active users would go down like a cliff

2:21:00"and our stock price would fall,

2:21:01"but they don't have to worry about that anymore," right?

2:21:03- Yeah, well, beyond being a public company,

2:21:04I think a lot of this is like,

2:21:06Twitter's leadership has seemed to almost never understand

2:21:10their own product.

2:21:11They like create all these weird little side features

2:21:16that nobody wants basically,

2:21:19while not creating any of the features

2:21:22that people who have used Twitter for a while

2:21:23have been needing for years.

2:21:26- Musk said he's gonna bring an edit button,

2:21:27so we can just add that to the Flint water pipes

2:21:30or maybe it'll be a thing that really happens.

2:21:32- Maybe, but like the point is like I think the,

2:21:35we've seen the current direction,

2:21:39'cause they haven't changed in a very long time,

2:21:41and they haven't done anything.

2:21:43They don't understand the product,

2:21:44and so we've seen what they have now,

2:21:46and if they change it in some significant way,

2:21:51I think we've seen how the current direction,

2:21:54how it grows or doesn't.

2:21:56We've seen what retains users and what doesn't,

2:22:01and we've seen what works,

2:22:03And we've seen if you have the way things are now

2:22:06where everything's free and open to create accounts

2:22:07as much as you want, we see the problems with that.

2:22:11They have this huge number of employees,

2:22:15many of whom are having to deal with all this crap

2:22:17that results from all these bots and abusers and stuff

2:22:22being able to create 5,000 accounts

2:22:23and then spam the crap out of people.

2:22:25I feel like that is not free to them.

2:22:30It's free to the world.

2:22:31It's not free to them by a long shot

2:22:33and it creates all these problems

2:22:35that drive a lot of people off the platform

2:22:36or keep them off in the first place.

2:22:38And so if they do things that they might,

2:22:42in the short term, inhibit growth by doing things,

2:22:45and by the way, I fully agree,

2:22:47I'm not saying they should require real names.

2:22:50I'm not saying that at all.

2:22:52That causes way too many problems.

2:22:53I mean, look, look at what I did at Tumblr.

2:22:55That was very intentionally set up

2:22:57so that people could create anonymous blogs,

2:23:01any number of them on their own account,

2:23:03And you could never tell, like if you had an account

2:23:05with like five Tumblr logs on it,

2:23:07you could never tell, like the audience of those Tumblr logs

2:23:10could never tell which user had created that blog.

2:23:14That was always kept secret.

2:23:16And that was a very intentional decision.

2:23:18So if you wanted to have five blogs,

2:23:20and one of them was your meme blog,

2:23:23and one of them was your main blog,

2:23:24where you posted political quotes, whatever,

2:23:25and you wanted to have something totally different,

2:23:27something totally private that was like a sex blog

2:23:30or something, you could have that.

2:23:31That was all separate and nobody could see

2:23:34that that was the same person running all those things.

2:23:35Like anonymity by default,

2:23:39and you can choose whether to use your name or not,

2:23:42which is how Twitter is now, that is the right choice.

2:23:45However, that's separate from requiring

2:23:48possibly a small payment to create an account,

2:23:50or things like that.

2:23:52Now granted, yes, if you,

2:23:53in whatever payment method you choose,

2:23:56there are certain people who won't have that payment method

2:23:59or who literally can't afford the dollar it would cost

2:24:02or whatever, I agree.

2:24:03- Or there are certain people for whom the payment method

2:24:05is immaterial and then just billionaires will keep

2:24:08by unlimited number of accounts.

2:24:09Anyway, it's actually a pretty tricky problem.

2:24:11Again, works for MetaFilter.

2:24:12Doesn't work when some Koch brother decides

2:24:14that they're gonna put $17 million to burn

2:24:17into 17 million accounts right around election season.

2:24:20- Maybe, but the point is that that does overall

2:24:24dramatically cut down on the crap you have to deal with.

2:24:27And if Twitter is no longer going to be chasing

2:24:31user growth at any cost, which is what they have to do

2:24:34as long as they're a public social network company,

2:24:36like if they can pull back a little bit on that

2:24:39and try some things, and this is one of the things

2:24:41they end up trying, I actually think that could be really,

2:24:45that could work really well.

2:24:46And that's the type of thing that again,

2:24:48like if they're public, they could never do that.

2:24:51But now that they have a random jerk possibly owning them

2:24:55soon who does crazy things on a whim all the time,

2:24:59even if they are in the short term not very profitable.

2:25:02I mean look, we're gonna have the jerk running it

2:25:05regardless, we might as well have some good ideas

2:25:06come out of it.

2:25:07And I think that kind of thing is a possibility

2:25:10of the kind of thing they might try.

2:25:13I think that could be really good.

2:25:16Twitter has so many problems the way it is now

2:25:18and I don't see a lot of solutions that are gonna

2:25:21massively make a change to things like abuse

2:25:24and spam and everything like that.

2:25:26Unless you do something drastic like that.

2:25:28Hey, it's worth trying, you know?

2:25:30It's certainly worth a try.

2:25:31- Yeah, speaking of the edit button,

2:25:32just to foreclose and any people are gonna say this,

2:25:35Twitter's already working on the edit button.

2:25:36They already announced it on their official Twitter account.

2:25:39If it happens after Elon Musk buys it,

2:25:41it wasn't because of him, just FYI.

2:25:43They were already doing it.

2:25:45If it doesn't happen, I'm gonna blame him

2:25:46because they're already just, naturally.

2:25:49- No, I don't know.

2:25:50I feel like leaving Elon aside,

2:25:52I really have come around to the Ben Thompson idea

2:25:56that Twitter being private is a good thing.

2:25:58And I think while I wholly agree

2:26:02with what both of you were saying,

2:26:03that the company has just been chasing its own tail

2:26:05for as long as I've been a member,

2:26:07I do think that at least some of that was self-imposed

2:26:11because like you said just a moment ago, Marco,

2:26:13growth, growth, growth.

2:26:14All we care about is growth.

2:26:15That's all that matters.

2:26:16Growth, we need growth.

2:26:17We need it now.

2:26:18We need it yesterday.

2:26:19We need it tomorrow.

2:26:20We need growth.

2:26:20Yes, all the growth.

2:26:21- And they were bad at getting it.

2:26:22They didn't pursue growth to the exclusion of everything else and then and they grow really they grew really really fast and got huge

2:26:27No, they kind of topped out and I stagnated. Yeah, their growth has sucked

2:26:31They're a terrible business and they and they kept pursuing the strategy of growth at any course

2:26:35At any cost even when they had stopped growing really fast, right?

2:26:39So it's like we're just gonna keep doing this because we really need to grow. What else can we try to grow?

2:26:44it's like maybe you know, you could say maybe this is the natural size for the community you've created or

2:26:50Maybe you should try like, you know, it's a little Apple thing

2:26:53Oh, we'll just make really good products and that will help us grow and the other strategy is let's figure out

2:26:57What needs to grow and who cares if it makes the product worse? Yeah, but either way the idea of

2:27:02Twitter being able to focus on something other than growing that sounds super appealing to me and you know

2:27:09The the optimistic take on this is you know, we'll see that Twitter design Twitter apps becoming a design playground all over again

2:27:16we'll see Tweetbot and Twitterific no longer being neutered by crummy APIs or limited APIs

2:27:23or whatever the case may be. Like in so many ways, there's so many things that could be better

2:27:28if Twitter doesn't have to focus on growth. And I mean, I could argue that maybe being better at

2:27:34whatever sort of moderation or I mean, I guess the extreme version of this is censorship,

2:27:41but one way or another, cleaning up Twitter. Because I mean, why does everyone refer to

2:27:45Twitter as the hell site. Doesn't that indicate that there's a problem somewhere? If they

2:27:50don't have to focus on growth, if kicking thousands of bots off the network is suddenly

2:27:58okay, maybe we'll see some of that now. Maybe it'll be better for everyone. And again, the

2:28:04optimist in me, I'm really hopeful that we're going to see a lot of positive changes for

2:28:10or the social network that I love so much,

2:28:12even though I don't really know why anymore.

2:28:14So I'm hopeful, I'm really hopeful that

2:28:18if they go private through Elon or through someone else,

2:28:22I'm really hopeful they get to concentrate on the things

2:28:24that make the experience better for those of us who are here

2:28:28and not necessarily here for 10 years, just here in general,

2:28:31rather than always chasing the next new person.

2:28:35- Yeah, the downside of private ownership, of course,

2:28:37is like, let's say Twitter does something now.

2:28:39during Game Brigade, with people harassing everybody

2:28:41and these giant brigades of things.

2:28:43People complained about it, and the complainers

2:28:46had some leverage, because if Twitter becomes

2:28:50a hostile environment for certain classes of people

2:28:52and those classes of people leave, their numbers go down.

2:28:56And we know the numbers go down, because they

2:28:57have to report, and they're earning reports of,

2:28:59here's how we're looking in terms of user growth

2:29:01or user stagnation or whatever.

2:29:03And that means that the mass movement of users on Twitter

2:29:08and how they're feeling about using Twitter

2:29:10can change what Twitter does.

2:29:12Private ownership, that becomes much less powerful lever

2:29:16because the whole point of private is,

2:29:18I don't have to tell you how our daily active users

2:29:20are doing, what do you care?

2:29:21It's not your problem, I'll figure out how to make money.

2:29:24And if things get really bad on Twitter,

2:29:26because Elon does what some of the things he says

2:29:29he's gonna do, which everyone agrees is gonna make things

2:29:31worse for a lot of people, and people leave,

2:29:34he's like, good, that's what I wanted.

2:29:35The kind of community I want is where people like you leave

2:29:37because you can't take being harassed

2:29:41because of who you are, get off my network.

2:29:43And there's nothing you can do about that

2:29:44because it's a private company.

2:29:45If you don't like it, go somewhere else.

2:29:47And you leaving causes my numbers to go down,

2:29:50but I don't have to show those numbers to anybody

2:29:51and that's my problem to deal with,

2:29:52so don't worry about it.

2:29:54So, and now we're trying to be optimistic,

2:29:55like, oh, single ownership means they're free

2:29:57to do things they couldn't do before

2:29:58because Twitter was sort of, you know,

2:29:59not going anywhere and they were treading water

2:30:01and now they can make bold moves and they can,

2:30:03but it also means that our ability

2:30:05as the collective users of Twitter

2:30:07who enjoy it enough to keep using it today,

2:30:10have much less power to influence the direction it goes

2:30:13because if changes happen that make us like it less,

2:30:18that could be by design.

2:30:21And they could be showing us the door

2:30:22and saying, "We don't want people like you here, so leave.

2:30:24And I don't care if you leave

2:30:25'cause I don't need to meet any daily actor user numbers."

2:30:29- Yeah, I'm also interested to see

2:30:30what Elon really actually wants out of this

2:30:33because obviously the terrible (bleep) poster

2:30:37that we see says, "Oh, I just want edit button,

2:30:40"I just want an edit button, and I want all the bots

2:30:43"off the network, blah, blah, blah."

2:30:44But what does he really want?

2:30:45Like, is this-- - And why does he care

2:30:46about the bots?

2:30:47Are bots bothering him?

2:30:48- Yeah, who knows. - It seems, I haven't

2:30:49ever really seen him care much about anything

2:30:51that doesn't affect him personally.

2:30:53- I mean, for whatever it's worth,

2:30:54there, a huge amount of the harassment on Twitter

2:30:59and has been Russian bots.

2:31:02That's been a huge thing.

2:31:04And the whole thing with the Trump

2:31:07and all the original meaning of the word fake news

2:31:09and all this stuff, that's a big thing.

2:31:11A ton of what you see on Twitter that's crappy or negative

2:31:16is actually Russian bots.

2:31:18Now, there's also a lot of bad people

2:31:20that are legitimately posting those things,

2:31:22but I think it's more than you think that are actually bots.

2:31:25- Well, either way, what is his goal?

2:31:27Is his goal pump and dump?

2:31:28Is his goal to remove all the bots?

2:31:31What is his actual goal?

2:31:32because if his goal is to just make Twitter profitable

2:31:36and otherwise keep it mostly as is,

2:31:38then the difference to Twitter employees, I reckon,

2:31:43is that rather than having to convince

2:31:47thousands upon thousands upon thousands of shareholders

2:31:49that what they're doing is smart,

2:31:50they have to convince Elon and maybe a handful

2:31:52of other people, and I guess the board or whatever,

2:31:54but it can change the math dramatically,

2:31:58or maybe it doesn't change it that much.

2:32:00What if Elon says I want a 2x monthly active users

2:32:03because that's what the king wants

2:32:05and that's what the king will get.

2:32:07- Why would he want that?

2:32:08- I don't know.

2:32:09I don't, because he feels like it'll make Twitter

2:32:11more profitable, maybe because he could,

2:32:13he could bring it public again.

2:32:15This is pretty well outside my comfort zone,

2:32:17this is probably obvious, but it just,

2:32:19I can't help but wonder what is his goal with Twitter?

2:32:22Is it simply to make more than zero dollars?

2:32:25Is it to make gazillions of dollars?

2:32:27Is it just to pay off all the loans

2:32:30into the debts and whatnot and then walk away?

2:32:32Is it to IPO again and make a whole shed load more money?

2:32:36Like, I just, I wonder what he's really actually after.

2:32:40And I don't think anyone will ever know.

2:32:41But I wonder what he's after because, you know,

2:32:44our thinking, including very much my own thinking

2:32:47just a moment ago about, oh, you know,

2:32:48the API will get better 'cause who cares?

2:32:50And they don't have to worry about growth 'cause who cares?

2:32:52- Have you ever heard Elon mention the API?

2:32:54I mean, we're just saying that

2:32:55'cause it's the thing that we want

2:32:56and it's the thing that can happen now, right?

2:32:57- No, exactly, that's my point.

2:32:59But our theory is, oh, well,

2:33:01if they don't have the shareholders breathing down

2:33:03their necks more and more and more, growth, growth, growth,

2:33:05then everything will be perfect now.

2:33:07And that may not actually be the case.

2:33:09It may be that Elon says, no, I still want growth

2:33:11because that's what I want.

2:33:12And I don't know why, but he could say that.

2:33:14- I mean, I think he probably wants a lot of those things

2:33:17or all of those things.

2:33:18I've read this great article on New York Magazine today

2:33:21basically interviewing Kara Swisher,

2:33:23who knows Elon Musk pretty well,

2:33:26interviewing Kara Swisher about him

2:33:28and basically asking like, what is he like,

2:33:30what is he, how does he think, stuff like that.

2:33:33It's pretty short, it's worth reading,

2:33:35because the thing is, he's not a one-sided caricature.

2:33:40He is, for all of his faults, a very smart person,

2:33:44and he does seem to have complex and multiple thoughts

2:33:49on this kind of stuff.

2:33:50What does he want from Twitter?

2:33:52Lots of things.

2:33:53I'm sure he wants to make money eventually on it,

2:33:55But if you look at the kinds of things that he creates,

2:33:59the ways he invests his money, the companies he starts,

2:34:02he's not trying solely to make money.

2:34:05If he wanted to just make money,

2:34:07he could probably find out much better ways to do it

2:34:09instead of doing really risky businesses

2:34:11or buying a very unprofitable social network.

2:34:14- I don't think he needs to make money on Twitter.

2:34:17I think he just needs to make money by using Twitter.

2:34:20Which is, like you say, what does he want out of Twitter?

2:34:22Look at what he's ever used Twitter for.

2:34:24Twitter is a powerful way for him to influence the world.

2:34:27It is a powerful megaphone.

2:34:29Just think of something simple like hyping up Dogecoin.

2:34:33Barely hyping up, right?

2:34:35When you have that many followers

2:34:36and people hang on everything that you say,

2:34:38and you say something about Dogecoin

2:34:40and the price of Dogecoin goes up by X percent

2:34:42and you had a bunch of Dogecoin,

2:34:44Twitter is suddenly a powerful tool for you to make money.

2:34:46Even if Twitter itself loses money,

2:34:48even if you are the owner of Twitter

2:34:50and it loses money for you,

2:34:52you can make that up just by hyping up other things.

2:34:54And if you wanted to say like,

2:34:56Elon is very good at having things that he owns

2:35:00and controls be valued well beyond

2:35:02the supposed rational worth.

2:35:04Look at Tesla, look at how much Tesla is,

2:35:06I think isn't Tesla worth more than like the entire rest

2:35:08of the audio industry combined or something?

2:35:10Like, it's not, Tesla is not value based on its fundamental

2:35:14in terms of how much profit do they make

2:35:16selling cars each year.

2:35:17It's valued based on its potential value, you know,

2:35:20Like what could it be, right?

2:35:22That's all what all stocks are valued, right?

2:35:24Elon is good at making assets that he owns and controls,

2:35:28making you believe that they will be

2:35:30and are even more valuable than the hard numbers show.

2:35:34So he could do that to Twitter to say,

2:35:37now Twitter, this asset that we all basically believe

2:35:40is more valuable than the numbers show, right?

2:35:43But he could just use Twitter as he has in the past

2:35:46to continue to influence the world.

2:35:49And it's like a loss leader for him.

2:35:50It's like, I control it so I don't have to worry

2:35:52about anyone ever taking away this megaphone.

2:35:54I don't have to worry about this megaphone

2:35:55to do anything that screws me up.

2:35:57And I'm just gonna use it as it slowly drains money

2:35:59as a private company as long as I stay above

2:36:01where I need to so I don't have to repay

2:36:03that giant loan that I took over

2:36:04the hell the financing crap is.

2:36:06It's fine.

2:36:07And I can use it to, it's like,

2:36:09it's one of the most powerful tools he's found

2:36:12to help him accomplish his other goals.

2:36:15And he has a lot of them, right?

2:36:16So, I mean, who knows?

2:36:18It's so hard to tell what he's gonna do,

2:36:21and he's got so many different things going on.

2:36:23We're supposed to be going to Mars now too, by the way.

2:36:25I don't know why people don't think about that.

2:36:26And he's got satellite, internet.

2:36:28He's got a lot of things that he thinks are cool

2:36:31that he would like to see happen,

2:36:32but how many of them will actually get his attention?

2:36:36I don't know.

2:36:37And so far, what he's used Twitter for

2:36:39is whatever he's currently concentrating on,

2:36:41Twitter has been a component of that push.

2:36:45And it seems like controlling Twitter

2:36:46is a way to ensure that that continues to be the case.

2:36:49Setting completely aside,

2:36:51yeah, but what about Twitter itself?

2:36:52Is that a business where you're going to somehow make money

2:36:55or make it grow or whatever?

2:36:57Maybe, maybe merely by owning Twitter,

2:36:59everyone will suddenly believe it is way more valuable

2:37:01and who will be able to sell it for a profit.

2:37:03But he's not the type of person who like buy something

2:37:05and quickly sells it when it's more valuable.

2:37:07He didn't sell Tesla when it was worth more

2:37:09than he bought it for.

2:37:10He didn't sell SpaceX when it was worth more

2:37:12than he bought it for.

2:37:13He held them for way longer than anyone thought he should.

2:37:16and refused to sell and kept finding ways

2:37:19to keep them above water by financing them or whatever.

2:37:21And you don't do that when you're trying to just,

2:37:23you know, buy a company, make it more profitable,

2:37:26and dump it like the other private equity investors.

2:37:28So I can't imagine him doing that with Twitter.

2:37:29I think he's in it for the long haul

2:37:32until, nonetheless, it becomes super unfun for him.

2:37:35- I think his motivations are much more complex

2:37:38than anything.

2:37:39In the same way, like, I always say,

2:37:42when you have anything complex like a social network,

2:37:46Everyone has their hot take on what they have to do

2:37:49to fix their problem.

2:37:51And it always begins with, if they would just.

2:37:54If you would just X, if you would just do this,

2:37:58you'd fix, all you have to do is just this,

2:38:01and everyone has some simple thing,

2:38:03and the reality is much more complex than that, right?

2:38:05And I think that's, you know, he's a person,

2:38:08he's clearly a very smart person,

2:38:09again, for all of his faults,

2:38:11he's clearly a very smart person.

2:38:12He has achieved a lot of very lofty things,

2:38:15And so I don't think, if you say what does he want Twitter

2:38:18for, it's not just anything.

2:38:20He wants Twitter for lots of reasons,

2:38:22and I don't think it's as small as he wants a platform

2:38:26to pump up Dogecoin or whatever.

2:38:28I don't think that's it at all.

2:38:29I think he's been doing that for free.

2:38:31- I mean, but he uses it for everything,

2:38:33not just for pumping up Dogecoin,

2:38:35talking about Tesla, for talking about SpaceX,

2:38:37for saying he wants a platform where people can hear him

2:38:39say that he's gonna fix the pipes in Flint.

2:38:41Like that is valuable to him as a person.

2:38:44- Yeah, but he doesn't have to own it to do that.

2:38:45He's been doing it for free for years.

2:38:47- But he has to own it to make sure no one stops him

2:38:49from ever using it that way.

2:38:50- Yeah, but I mean, was that ever a risk?

2:38:51I mean, I think the worst case outcome here

2:38:54that's likely to happen, I mean, there's lots of worst cases

2:38:58that are unlikely to happen, I think,

2:38:59but I think the most likely bad outcome here

2:39:03is that his acquisition goes through

2:39:07and he appoints frickin' Jack Dorsey as the CEO

2:39:09and he doesn't really actively manage anything,

2:39:10and that's it, and then nothing else ever changes.

2:39:13And so then we have-- - You think that's

2:39:13the worst one?

2:39:14The worst one is he immediately reinstates Trump,

2:39:17Trump wins in 2024, our country is destroyed.

2:39:19I think that's the easy-- - No, frankly, no.

2:39:22First of all, I think this is the worst outcome

2:39:25that is likely, that is like the worst

2:39:27and most likely outcome is he puts Jack back

2:39:31and then nothing else really ever gets better.

2:39:33- Why would he put Jack back?

2:39:34Does he think, I know there are buds in everything,

2:39:36but like, man, I just don't--

2:39:39- Well, that's why, there are buds in everything.

2:39:40But ultimately I think, and again,

2:39:43'cause Elon can't run it himself 100% of the time,

2:39:46he's not gonna be a super active involved CEO.

2:39:51But worst case I think that is likely to happen is that.

2:39:54It becomes a jack vehicle again and everything gets,

2:39:58continues to just be finance tech bro BS and that's it.

2:40:02But hopefully more changes in a positive way.

2:40:07And again, I think the reason why I am not super down

2:40:12on this is just because I have so little faith

2:40:15in Twitter's leadership up 'til now.

2:40:16Like they have just shown themselves to be totally inept

2:40:19and weirdly guided and misguided

2:40:22and to not understand their own product at all,

2:40:25to not understand what it needs, what it doesn't need,

2:40:28like to not be able to properly moderate anything

2:40:31on their platform.

2:40:33I have zero faith in their,

2:40:35oh, and also to have it be a bad business.

2:40:37So I have zero faith in their current and past leadership.

2:40:41So to have somebody else come in, it's like,

2:40:43"Eh, I guess, let's see what happens."

2:40:46- No, I'm still thinking it definitely has to be worse

2:40:50'cause the attitudes of the people who have run Twitter

2:40:52are better, like what they were trying to do

2:40:54is better than everything I've heard Ian say

2:40:57he's trying to do.

2:40:57There's still, like I said, I'd much rather like fail fast.

2:41:00Like if you're gonna try to do some bad things,

2:41:02I want them to be bad immediately.

2:41:03I don't want them to be slowly bad

2:41:04over the course of a decade through neglect.

2:41:06Neglect is worse, right? And so that's my optimistic scenario is that all the bad

2:41:12things happen super fast and hopefully maybe after the election.

2:41:17(beep)