PodSearch

ATP

264: Every Building Has Bugs

 

00:00:00   I kind of feel like I should have just left Tiff here and left the show because we got

00:00:03   so much awesome feedback about not only how great she was, but how much better she was

00:00:08   than me.

00:00:11   But unfortunately, you guys are stuck with me this week.

00:00:13   All right, let's start with some follow up.

00:00:16   And Bradley Davis writes in, "With regard to hard to hit up/down arrow keys on the new

00:00:20   MacBook Pros, the bottom key row of the new MacBooks is shorter than the previous generation.

00:00:25   The bottom row used to be taller than all the other rows.

00:00:27   Now it's the same height.

00:00:28   huge loss in my opinion, especially as a programmer who uses modifier keys more than your average

00:00:32   person.

00:00:33   I didn't even believe this, so I measured it at work and he is totally right.

00:00:37   Did you guys both realize that in the right up until the 2016/2017s on the MacBook Pros,

00:00:43   like the space bar in that whole row was taller than all the other rows of keys?

00:00:47   Nope.

00:00:48   I'm taking my hand.

00:00:49   Now I'm curious, hold on.

00:00:51   I thought it's plausible, but it can't be that much bigger, so I measured it.

00:00:55   It's appreciably bigger.

00:00:56   You can, you know, I didn't have, I was using the side of a credit card or whatever, but

00:00:59   you can, you know, get a ruler and see how much bigger it's, it's at least like 5% bigger.

00:01:02   Hold on, I don't know if I believe this at all.

00:01:05   Let me get out my behemoth of a work laptop.

00:01:06   So while you guys get out things to measure, the reason this is relevant is not so much

00:01:10   that it's hard.

00:01:11   We're actually both doing this right.

00:01:12   Wait, wait, wait, what are we getting out to measure?

00:01:13   I'm getting out a digital caliper.

00:01:14   What are you getting out to measure?

00:01:15   Uh, never mind.

00:01:16   Uh, wow, this does look a little bit taller.

00:01:18   Oh, it is.

00:01:19   Um, so, as I was saying, the reason it makes a difference is not because it's easier to

00:01:24   hit the space bar or the command key or anything, but because the arrow keys...

00:01:27   Oh yeah, it's a huge difference.

00:01:29   The up and down arrow keys are jammed into a single key space, and I was complaining

00:01:32   that I felt it was a little bit harder to hit the up and down arrow keys and the new

00:01:36   MacBook grows, even though it's like the same layout.

00:01:38   It is the same layout, but with the taller keys, each half, the top half and the bottom

00:01:42   half are bigger, so it makes a difference, particularly for the arrow keys.

00:01:46   Yeah, so the height of the command key in my 2015 is 17.8 mm, and then the height of

00:01:51   keys and the row above it are only 15.2.

00:01:55   That's surprising.

00:01:56   By the way, only tangentially related, if you ever have a longing for the 17-inch MacBook

00:02:02   Pro, which I always thought was just hilariously stupid, but I know that there are people that

00:02:06   love it, I do not need to hear from you, I'm just saying it's not for me.

00:02:10   Anyway, if you ever want to make your 15-inch feel like a 17-inch from the days of the past,

00:02:16   a couple of months using exclusively either a 27-inch iMac or a more importantly a 12-inch

00:02:23   MacBook Adorable and then bust out your work 15-inch MacBook Pro for the first time in

00:02:27   two months.

00:02:28   Holy monkey, that thing is enormous.

00:02:31   It is just gigantic compared to the little MacBook Adorable that I'm used to.

00:02:36   Well, I'll tell you what, I mean like even during my great laptop shuffle of 2016 and

00:02:42   when I, for a while there, owned the 13-inch MacBook Escape.

00:02:47   That, to me, is such a great size,

00:02:51   and I do intend to go back to that,

00:02:52   probably in the next generation, whenever it comes out.

00:02:55   But when I was using that,

00:02:57   even after years of using 15 inches a lot of the time,

00:03:01   I would occasionally see a 15-inch out in the world,

00:03:03   and it would look crazy to me.

00:03:05   Even the brand new, like the current generation ones

00:03:08   that are a little more compact than the old ones,

00:03:11   once you're used to whatever size you're used to,

00:03:14   anything above it looks like a monster by comparison.

00:03:18   - Yeah, it's striking the difference.

00:03:22   But that's okay.

00:03:23   But today I did a half day at work

00:03:25   for the first time since January.

00:03:27   - Aww. - I know.

00:03:28   - Half congratulations. - Yeah.

00:03:30   - Oh, speaking of work and giant laptops,

00:03:32   I had my 15-inch 2017 MacBook Pro at about 85% charge

00:03:41   and I did a one hour meeting where I projected during the meeting, drained my whole battery,

00:03:46   the machine shut down.

00:03:47   Really?

00:03:48   Oh wow.

00:03:49   I watched it go down the whole meeting.

00:03:51   It's WebEx, the magic of WebEx.

00:03:53   Yeah, that'll do it.

00:03:54   Just like a single one hour meeting from 85% to basically you can no longer run your computer

00:03:59   sorry off.

00:04:00   Yeah, because that's, you say WebEx is, I don't, I've never used WebEx, but I assume

00:04:04   it's pretty inefficient on the CPU, right?

00:04:06   We need to have a special episode where we just make Marco use all corporate enterprise

00:04:10   - I'm not a software.

00:04:11   - And then, and I would imagine too,

00:04:13   that you were plugged in, you said,

00:04:16   to your projecting via cable.

00:04:18   So that means the discrete GPU was forced on the whole time.

00:04:22   And so it was basically as if you were playing a game.

00:04:24   And like playing a game, so your GPU is on,

00:04:27   your CPU is probably being maxed out

00:04:28   because it sounds like the software is terrible.

00:04:30   So yeah, that's gonna be about one hour battery life.

00:04:34   - It was bad.

00:04:35   - You know, I think the most popular advertisements

00:04:38   that we've ever run on this show

00:04:39   were the ones that Cards Against Humanity did, where we were-- John was forced to try a new, usually garbage toaster each week.

00:04:45   I think it is possible, if the Cards Against Humanity folks are listening,

00:04:51   that making Marco use some piece of enterprise-grade software once per ad,

00:04:58   that might be an even more popular, even better segment, because it would be magical.

00:05:05   You would probably quit the show just from being near enterprisey sort of things that

00:05:11   Jon and I have to deal with every day.

00:05:13   Yeah, I would make a switch to Patreon.

00:05:16   The trick is, though, that you have to be forced to use them, like that they're mandated

00:05:20   by the company, or because you have to teleconference, so you need to use the only approved teleconference

00:05:25   software that you know everybody has, right?

00:05:26   That's the part of it.

00:05:27   It's not just using the software, it's that you have to.

00:05:30   The toasters kind of work because maybe I'll be making toast anyway, but there's no way

00:05:33   Mark was going to even be doing the things that these programs, you know, are made to

00:05:38   do, let alone being forced to do them.

00:05:41   Bartimy Kendall writes in, "If you think the MacBook's arrow key setup is bad, check

00:05:44   Dell's recipe for annoyance."

00:05:46   And there's a link included.

00:05:48   So imagine the same arrow key setup that we have in brand new MacBook Pros, but just for

00:05:55   funsies, let's put page up and page down in the dead space between—so I guess, I'm

00:06:00   I'm sorry, I guess it's not like the new MacBook Pros,

00:06:02   like the previous MacBook Pros.

00:06:03   And we'll put a page up and page down in the dead space

00:06:06   to the left and right of the up arrow key.

00:06:08   So if you're looking at it, it's page up

00:06:10   and then below that is left, up and down,

00:06:13   page down and below that is right.

00:06:15   It looks terrible.

00:06:17   I'm sure if you get used to it, it's convenient,

00:06:19   but oh man, it does not look good at a glance.

00:06:21   - It's not convenient because like,

00:06:22   if you accidentally hit, like see,

00:06:24   it's above the arrow keys, right?

00:06:25   So if you accidentally hit the wrong key

00:06:27   trying to go for left, you don't go more left.

00:06:30   you go page up, which is totally unrelated to left, but that's the key that's near

00:06:36   there.

00:06:37   So I would never want to like fumble to hit that.

00:06:38   And what if you didn't notice you fumbled it and then you like didn't think you actually

00:06:41   hit it so you hit left arrow?

00:06:43   You've gone left one character or whatever, but you don't realize you're a page up

00:06:46   from where you were and it's just, it's really terrible.

00:06:49   And they also overloaded brightness in the up and down arrow keys, but I'm assuming

00:06:51   that's a modifier thing, but.

00:06:52   >> It'd be kind of funny if it wasn't.

00:06:54   Like every time you want to move the cursor up, you get a little bit brighter.

00:06:57   >> The screen gets brighter.

00:06:59   - You can keep moving down the document,

00:07:00   but eventually you can't see it anymore.

00:07:02   (laughing)

00:07:03   - No, this like, I feel like, and part of the reason,

00:07:07   and I swear I'm not gonna make this all about

00:07:09   Apple's dumb laptop keyboards,

00:07:10   but part of the reason why Apple's keyboard design offenses

00:07:14   bother me so much is because we have it so good in Appleland

00:07:17   that usually their keyboards don't have horrendous flaws.

00:07:20   And if you look over in the PC land,

00:07:22   I mean, you can get a ton of really nice

00:07:25   PC desktop keyboards.

00:07:28   But once you get into laptops,

00:07:30   especially mass market laptops, especially small laptops,

00:07:33   you know, like you can get like the big gamer ones

00:07:35   that have the built in mechanical key switches,

00:07:36   but like once you get down to like mass market,

00:07:39   small laptops, PC designs are all over the place

00:07:43   and have horrendous bad design choices

00:07:46   about as often as the worst of Apple.

00:07:49   You know, we just, we normally are not seeing this

00:07:52   from Apple land because we don't buy these things.

00:07:55   And so we're kind of spoiled that like

00:07:57   When Apple does have a generation where they release

00:07:59   a really terrible keyboard, our heads explode

00:08:02   because we can't take it.

00:08:04   Whereas on the PC side, this is a commonplace occurrence.

00:08:07   - Yeah, it's sad times.

00:08:10   Now I have a question.

00:08:11   Are there, and Marco, you wouldn't know this,

00:08:13   but maybe Jon would, are there rabid Dell fanboys

00:08:17   in the way there were five, 10 years ago?

00:08:19   'Cause you know how there were the Apple fanboys,

00:08:22   well, us, and then there were all the people

00:08:24   PC side they were all like devout Dell people and I feel like I haven't run into any of

00:08:30   them in years. Do they still exist?

00:08:33   I've never met someone who's super into Dell. We all know that there are people who love

00:08:37   Thinkpads, I mean in case you're one of them.

00:08:39   Oh yeah.

00:08:40   And let me think, I mean obviously there's enthusiasm for the specialty brands like Alienware

00:08:45   or Asus or even for you know gaming focused stuff but Dell or HP? I mean the closest I

00:08:52   I can get to that is I think there was a lot of brand loyalty behind Gateway 2000.

00:08:55   Yeah, yeah. Back when they had the cow boxes and before

00:08:58   it was 2000. That was my first computer.

00:09:00   Same. But that was more of like a mainstream thing

00:09:03   and not like a computer enthusiast thing, but if there are Dell enthusiasts, I have

00:09:06   not run across their path. Well, like my brother-in-law, for example,

00:09:09   was a huge Dell enthusiast, as much as one can be, up until a few years ago. And then

00:09:14   he started buying Surfaces, Surfis, Surfis things, I don't know, whatever. And he's

00:09:20   really enthusiastic about those ever since. And maybe that's what they did, is all the Dell people

00:09:24   went and bought Surfaces. But I don't know, it just occurred to me that I haven't seen anyone

00:09:27   that's like really amped for Dell in a long time. Anyway, and our final bit of follow-up, just a

00:09:33   small anecdote from the kitchen in the LIS household earlier tonight. We were, Erin was

00:09:39   making dinner and I was doing something with Declan and, oh, I was walking around carrying Michaela

00:09:47   in a little carrier on my chest,

00:09:49   and multitasking and playing Breath of the Wild

00:09:52   at the same time because I've started to pick that up again.

00:09:54   And then Declan caught wind of what I was doing,

00:09:57   and he was like, "Oh, I wanna watch."

00:09:58   And we don't really like giving Declan

00:10:00   a whole ton of screen time if we can avoid it,

00:10:02   so what I decided to do was set a timer for myself

00:10:06   and remind me not to play Zelda

00:10:09   for more than like five or 10 minutes

00:10:10   while Declan was watching,

00:10:11   and then I was just gonna put it away.

00:10:12   - This is a hell of a multitask.

00:10:14   - Yeah, well, you know, I do what I can.

00:10:15   So, uh, so I asked the lady in a tube to remind me to stop playing Zelda in five minutes or something like that.

00:10:23   And I think the key is that I phrased it with "remind," which I'm not sure why I did that, but that's what I did.

00:10:28   And she got really, really confused and apparently there's like a whole different reminders versus timers setup.

00:10:36   Which makes sense, but I'd never, you know, experience this in my week in a day with, you know, a lady in a tube in the house.

00:10:42   So anyway, so I'm like going back and forth with with the Echo trying to get it to just set what amounts to like a five-minute

00:10:49   timer and I'm you know, this was my fault. I phrased it poorly no big deal, but

00:10:53   What was funny was from the kitchen

00:10:56   I hear Erin say something along the lines of oh, come on Siri get your act together knowing full

00:11:02   Well, I was talking to the Echo. So here it was that she was using like she was she was calling the Echo Siri

00:11:10   As a not derogatory that's not the word I'm looking for but like as a like a put-down, you know, like she was saying oh

00:11:16   this is reminding me of how terrible Siri is in so many words and

00:11:20   I thought that was kind of interesting because Erin is the most normal person in the list household by a far margin. It's oh

00:11:28   It was interesting to me to see her kind of associate and equate

00:11:32   crummy voice

00:11:35   Experience with Siri because you know early on I thought that I was reflecting on this briefly on Twitter earlier

00:11:42   Early on I actually thought Siri was extremely impressive like the first year or two

00:11:46   I thought Siri was really good

00:11:48   and then it seemed like everyone else started to either create their own voice assistants or

00:11:54   make their own voice assistants really a whole lot better and

00:11:57   Ever since the first year or two when Siri's brand-new

00:12:01   I've really been unimpressed as we've talked about on the show more than once and as we've used the

00:12:06   Echo for more and more things I've been more and more impressed by it

00:12:09   So a silly example of that we were listening to vinyl we were listening to the album thriller

00:12:13   The terrible song the girl is mine came on which is a collaboration between McCartney and Jackson

00:12:20   And I asked I asked the lady in a tube something along the lines of how much older is

00:12:25   Michael J

00:12:26   or I'm sorry, is Paul McCartney the Michael Jackson?

00:12:29   And she knew exactly what I was talking about

00:12:30   and gave me the answer, and I think it was like 16 years.

00:12:32   And I think I had even asked, if I recall correctly,

00:12:35   I'd asked, if Michael Jackson were alive today,

00:12:37   how old would he be?

00:12:39   And I thought that was stretching a bit.

00:12:41   Like I was not gonna be surprised if the lady in the tube

00:12:44   would not know what the crap I was asking.

00:12:46   And sure enough, she gave me an answer.

00:12:48   Couldn't tell you what it was offhand,

00:12:49   but she gave me an answer.

00:12:50   And that, like if I haven't tried it,

00:12:52   but if I asked Siri, how old would Michael Jackson be today?

00:12:55   I would be very surprised if Siri had any darn idea

00:12:59   what I was talking about.

00:13:00   And the fact that I don't even think it's worth trying

00:13:02   is itself an indication of my lack of confidence in Siri.

00:13:06   - Well, I mean, next time you ask one of those questions

00:13:09   and you're impressed or not impressed by how the Echo does,

00:13:12   take out your phone and ask Siri the same thing.

00:13:14   It is kind of useful as commentators and enthusiasts

00:13:17   in this field to do that and compare, like,

00:13:20   how are these things doing with the things

00:13:21   that I think I should ask them?

00:13:24   because I've found whenever I do that,

00:13:26   I do find the Echo devices to have better answers,

00:13:30   faster, more of the time.

00:13:32   But they don't always get them,

00:13:35   and Siri doesn't always not get them.

00:13:36   Siri's average is worse for me.

00:13:40   But the Alexa devices are actually not perfect either,

00:13:45   they just have better averages.

00:13:47   I do think though, going back to the beginning

00:13:51   of the story though, I wish that these devices handled

00:13:56   the basic PDA functions, the things that all computing

00:14:02   hardware and stuff have tried to do since the beginning

00:14:06   of time that almost everyone needs.

00:14:09   Reminders, alarms, timers, calendar.

00:14:14   These are very basic things that everything should be able

00:14:19   to do these days, and the fact that,

00:14:22   and the Echo devices, I think, do a pretty good job

00:14:24   on the timer front, I think their timer support

00:14:26   is excellent, their alarms are basically just like timers,

00:14:29   they're excellent as well.

00:14:30   iPhones and stuff, as we talked about

00:14:35   with the HomePod launch, and not having multiple timers

00:14:37   or name timers or things like that,

00:14:38   that's still so far behind, and it just seems like

00:14:41   that stuff is not that hard from a programming perspective,

00:14:44   like that isn't that hard, it just seems,

00:14:48   It seems baffling to me that anything,

00:14:51   any of these voice assistant services or devices

00:14:54   launch these days without totally nailing

00:14:58   reminders, timers, alarms, and what was the other one?

00:15:01   Calendar.

00:15:02   Like, those should be easy.

00:15:03   And at least, like, Calendar I can kind of understand

00:15:07   if any of them don't because you have to connect

00:15:09   two different services and maybe they don't support

00:15:12   the one you use or you haven't set it up or whatever.

00:15:14   But like, reminders should be local on device

00:15:16   if they don't have any kind of syncing setup.

00:15:19   That's easy.

00:15:19   Remind me at this time to do this.

00:15:21   They should just treat that as a timer.

00:15:23   And so the fact that anything that is that simple to do

00:15:28   doesn't work properly on any of these things,

00:15:30   it should be kind of embarrassing.

00:15:32   - I think we discussed in the past on this topic,

00:15:35   I'm still waiting for,

00:15:36   forget about how far beyond Siri may be

00:15:39   and so on and so forth,

00:15:40   I'm still waiting for the next logical step in this.

00:15:44   Well, actually I guess it's two.

00:15:44   One is the advancement of the vocabulary surrounding

00:15:47   things Marco just said.

00:15:50   Echo and Google Home are pretty good.

00:15:52   And as Casey found, he just phrases the way you think,

00:15:54   and it'll mostly figure it out.

00:15:56   But the next logical step is some--

00:15:59   and I think that maybe the reason this is so difficult

00:16:01   is it'll require more hardware locally--

00:16:03   is some context awareness to allow

00:16:06   the beginnings of a conversation about things.

00:16:08   Because although these devices are flexible about how

00:16:13   request the things, you can phrase it a different way, so on and so forth, that ends up being

00:16:17   single command, single response. There is no semblance of a conversation, for the most part,

00:16:23   except for very rudimentary things where they're asked for confirmation or something.

00:16:26   Or sometimes Siri will ask for basic clarification. But I would rather be able to speak in an even

00:16:33   more offhand manner, clarifying with a series of grunts as necessary, right? Like you interact with

00:16:39   people like that there is like there is context like that the thing doesn't entirely forget about

00:16:44   the interaction you had three seconds ago when you make some other request that it can figure

00:16:48   out what you mean oh yeah and i forgot also blah blah blah that it hasn't forgotten the previous

00:16:54   context just basic conversation thing i'm not saying is you know it's going to have deep

00:16:58   conversation with me i'm not even saying it has to be like eliza right but uh i feel like that's

00:17:03   the next logical step and at this rate if apple still can't even do multiple timers by the time

00:17:09   the competitors get to the beginnings of a conversation phase, we'll be lucky if Apple is

00:17:14   being able to do the basics of all the things Marco listed in a flexible way.

00:17:20   [

00:17:20   Real-time follow-up, I did ask Siri, you know, how old would Michael Jackson be today, and

00:17:25   I got a web search. So, no surprise there.

00:17:29   The trick for it, by the way, the trick for doing comparisons, you've got to make sure

00:17:33   you word them exactly the same way, to be fair, because I think that's the whole thing.

00:17:37   I try to, when I speak to the various cylinders, I try to just not think about syntax and just

00:17:42   say whatever occurs to me, because that's the test. Like, phrase it however I want to

00:17:45   phrase it, but then you have to remember how you phrased it, which is convenient because

00:17:48   it's recording your voice and you'll play it back, Casey.

00:17:51   So I hear.

00:17:52   Remember how you phrased it and then do it word for word to Siri, just to be fair, because

00:17:58   you may say it a different way to Siri because now you're thinking about it and everything,

00:18:01   and if Siri gets wrong on one phrasing, it's very sensitive to the exact position of, you

00:18:04   know, all the things in the sentences or whatever.

00:18:07   We are sponsored this week by HelloFresh, a wonderful meal kit delivery service.

00:18:11   For $30 off your first week of HelloFresh, visit HelloFresh.com and enter code ATP30

00:18:17   at checkout.

00:18:18   HelloFresh is a meal kit delivery service that shops, plans, and delivers your favorite step-by-step recipes and pre-measured ingredients, so you can just cook, eat, and enjoy.

00:18:28   HelloFresh is very, very easy to use. You can choose your delivery day for when it works best for your schedule.

00:18:35   If you need to skip a week or even many weeks at a time, you can just pause your account for as long as you'd like, right on their app or on their website.

00:18:42   And all HelloFresh ingredients come pre-measured

00:18:45   in handy labeled meal kits.

00:18:47   So you know exactly which ingredients go with which recipe.

00:18:50   All of this is delivered right to your door

00:18:53   in recyclable insulated packaging.

00:18:55   And HelloFresh offers a wide variety

00:18:58   of chef-curated recipes that change weekly.

00:19:00   There's lots of options here as well.

00:19:02   They even have three totally separate plants

00:19:05   to choose from, Classic, Veggie, and Family.

00:19:07   Classic, of course, is a variety of meat,

00:19:09   fish, and seasonal produce.

00:19:10   Veggie is all vegetarian recipes with plant-based proteins,

00:19:13   grains, and seasonal produce.

00:19:15   And family is quick and easy meals

00:19:17   with wonderful flavor the whole family will love.

00:19:20   HelloFresh makes it so easy to cook delicious,

00:19:23   balanced dinners for less than $10 a meal.

00:19:26   It's wonderful not having to plan dinner every single night

00:19:29   or not having to spend money on takeout every night

00:19:31   or worrying about gathering ingredients

00:19:33   and having to waste a lot of them week after week.

00:19:35   So check out HelloFresh today.

00:19:37   For $30 off your first week, visit hellofresh.com

00:19:40   and enter code ATP30 at checkout.

00:19:43   Once again, that'll get you $30 off your first week

00:19:46   of HelloFresh.

00:19:47   Thank you so much to HelloFresh for sponsoring our show.

00:19:50   (upbeat music)

00:19:53   - So apparently, there's going to be an onboarding screen

00:19:58   for every single damn app on future versions of iOS.

00:20:02   We've seen a little of this trickle out

00:20:05   over the last few months and, how do you pronounce this?

00:20:09   Is it Guilherme Rambo?

00:20:11   I don't know. - Sounds good to me.

00:20:12   - Mr. Rambo, Mr. Rambo, who is underscore inside on Twitter.

00:20:16   He first jumped into my radar screen

00:20:20   by being one of the people that was tag teaming

00:20:22   with Steve Trout and Smith during the HomePod firmware,

00:20:27   I don't know, picking about or, you know,

00:20:30   the hyenas went and picked at the HomePod firmware.

00:20:33   But anyways, he had tweeted earlier,

00:20:36   Apple is busy adding onboarding screens

00:20:38   to every single iOS feature.

00:20:39   And here's a screenshot of welcome to videos,

00:20:41   browse your library, watch anytime, anywhere,

00:20:43   enjoy extras, et cetera.

00:20:45   And Mr. Rambo, if you please,

00:20:47   has been going through other iOS features

00:20:49   and finding similar things.

00:20:51   I don't get this.

00:20:54   I don't think it's necessarily bad,

00:20:56   even though in anytime I get asked

00:20:59   to make an onboarding screen,

00:21:00   I always fight tooth and nail to avoid it.

00:21:03   But, I mean, for novice users and new users,

00:21:06   I don't think that's necessarily bad,

00:21:08   but what do you guys think about this?

00:21:09   And let's start with Marco.

00:21:11   - As a user, when I just install an iOS update

00:21:16   and I get these screens in every app I try to use,

00:21:19   I'm annoyed by them.

00:21:20   I don't like them as a user.

00:21:22   From Apple's point of view though,

00:21:25   from the developer point of view,

00:21:26   I see that side as well because I'm a developer

00:21:29   And I've never had one of these screens in any of my apps,

00:21:32   but I kinda need them sometimes.

00:21:35   Because when you're updating your software,

00:21:39   it's really hard to communicate to people

00:21:44   when things have changed in a way

00:21:46   that is helpful and not annoying.

00:21:48   And they will actually see or read or remember.

00:21:54   This is a very hard problem.

00:21:55   And so there have been lots of times

00:21:58   where I will make a change,

00:22:01   and I'll mention it on the Twitter account,

00:22:04   or I'll write a blog post about it or something.

00:22:06   But the fact is, some tiny percentage of my audience

00:22:09   actually looks at those things.

00:22:10   Most of the users of the app don't know

00:22:13   when I've changed anything.

00:22:14   I can put things in the App Store update notes, which I do,

00:22:18   but no one sees those either, for the most part,

00:22:20   because everyone auto-updates,

00:22:21   and no one ever looks at the notes.

00:22:23   So it's really hard to communicate feature changes

00:22:27   and improvements and UI changes

00:22:30   that aren't immediately obvious.

00:22:32   It's very hard to communicate that

00:22:33   to an existing user base.

00:22:35   New users, it isn't a problem as much,

00:22:36   because new users, A, they don't care

00:22:39   how things were before they got there,

00:22:40   so you don't have to tell them what things have changed,

00:22:42   and B, new users tend to be more exploratory.

00:22:45   They'll poke through settings screens

00:22:47   and have to see what the app can do.

00:22:48   So if you just added some settings

00:22:50   or added some new features, they'll find them

00:22:52   as they poke around the whole rest of the app.

00:22:54   But how you communicate this to existing users

00:22:56   is always a challenge.

00:22:57   So Apple faces the same problems

00:23:00   that any other developer does,

00:23:02   which is some small percentage of users of Apple devices

00:23:06   pay attention when they announce a new feature

00:23:08   in a keynote or on Apple.com or whatever else.

00:23:12   But most of their customers don't see that.

00:23:14   And even the ones that do don't all remember it

00:23:17   by the time they're actually using these things.

00:23:19   So Apple has the same problem

00:23:20   that every other app developer has,

00:23:21   which is how do they communicate changes to their app?

00:23:26   Or even do they communicate changes to their app,

00:23:29   which is a valid question to ask.

00:23:31   Or do they just kind of let the app stand on its own

00:23:33   and let people figure it out?

00:23:35   So this is Apple, I think, trying a new way of doing this.

00:23:40   So far, they've really not communicated changes

00:23:43   to the apps in the apps themselves.

00:23:45   They've usually just made the changes,

00:23:47   mentioned it in press events and stuff, and that's it.

00:23:50   And people just kind of find them

00:23:51   when they update.

00:23:52   This is a different approach.

00:23:54   This is them saying, you know what,

00:23:56   let's put up these little helpful sheets

00:23:58   the first time you launch some of these apps saying,

00:23:59   hey, here's what's new in this app, in this version of iOS.

00:24:02   Again, I don't love these as a user,

00:24:06   but I see why they do it.

00:24:10   It solves a problem, and it's not a great problem,

00:24:13   but it's a real problem nonetheless,

00:24:15   and it solves it in not a great way,

00:24:18   but it might be like the least crappy way

00:24:20   we've thought of so far.

00:24:22   So I don't object very strongly.

00:24:25   I see what they're trying to do.

00:24:28   It's annoying when I go to do something

00:24:29   and I have to go dismiss a screen

00:24:31   instead of doing the thing I actually went to the app to do,

00:24:33   but that's a one-time annoyance.

00:24:35   And so if overall it helps people find stuff,

00:24:38   I guess I'm okay with that.

00:24:43   - I feel like this is part of,

00:24:45   I mean, the screenshots here are from a phone, right?

00:24:47   But I mean, they might do some other things on the iPad,

00:24:49   know but part of the problem they're solving here is caused by the fact that the screens are just so

00:24:58   darn small compared to a computer screen like in the personal computer world we've always had i

00:25:04   mean there's a long history in the personal computer world of splash screens remember

00:25:08   those where they would just put up a big box that puts the name of the application and maybe some

00:25:12   credits and like some loading stuff for you to watch while your application takes a year and

00:25:16   day to launch, right?

00:25:19   That transition on the desktop to, well the general move away from loading screens, if

00:25:24   you see a loading screen you know you're either using like Microsoft or an Adobe product or

00:25:27   you're like back in time somewhere.

00:25:29   Most desktop applications on the Mac anyway have moved far far away from any kind of splash

00:25:33   screen, right?

00:25:34   But there is a trend that started you know maybe a decade ago probably led by Office

00:25:38   or similar things to give you that screen, I don't know what you call it, there's probably

00:25:42   a name for it, where it shows a bunch of templates or like the first run experience like tutorial

00:25:48   click through next next next thing to show you screenshots of the app. It's called Ubi,

00:25:53   the out of box experience. Oh my god. It's not kind of out of a box. Yeah. But yeah,

00:25:59   so that kind of thing. And sometimes that doesn't even go away. Sometimes like in Office,

00:26:02   it's the preference you have to say every time I launch, you know, Excel, don't show me the thing

00:26:06   with a bunch of Excel templates. Right? Just don't show me that. Just open it and like,

00:26:11   you know, I can handle it myself. But in all cases, in a desktop application on the Mac,

00:26:16   especially on most desktop platforms, there's a place that you can go to learn more about what

00:26:25   this application can do. Whether it's the help menu or like Apple guide in the old days, like

00:26:29   there's some standard way to say, "What can I do in this application? I know I see a bunch of menus

00:26:35   up there, but you know, help me out." And help varies from application to application. Sometimes

00:26:39   Sometimes it's just a limited thing that you can search, but some applications have really

00:26:43   comprehensive help, or even if they just chuck you to a website.

00:26:45   I think the main thing that these screens are answering for new users, who again, they

00:26:51   don't have to be told about changes or anything, is what can I do in this application?

00:26:56   So if you look at the welcome to videos thing in this tweet here, it's not really telling

00:27:01   you what changed in the last version.

00:27:02   It's like, what does the video app do?

00:27:04   Because if you just launch it, forget the screen, what is the first screen that you

00:27:07   you see when you watch videos,

00:27:08   especially if you actually have no videos,

00:27:09   that's always the problem on iOS,

00:27:11   like what do you show when there's no stuff?

00:27:13   It's not really clear what you would use

00:27:15   this application for, so this is what you do for it.

00:27:18   Browse your library, find purchases and rentals,

00:27:20   watch anytime, anywhere, play videos over wifi or cellular,

00:27:23   download to watch offline and enjoy extras, right?

00:27:25   Even if I had to describe what you do in the videos app,

00:27:30   I wouldn't have put that enjoy extras thing,

00:27:32   but that's an important piece of information

00:27:34   people might not know.

00:27:34   "Oh, there might be special features associated with something I purchased and I can watch

00:27:40   them here too."

00:27:42   And then, so it's important to just convey that basic information, but unfortunately,

00:27:46   unlike the desktop, say you're like most people, and like Marco said, this is generally an

00:27:52   annoyance and if you're looking at Apple's old human interface guidelines, they'd be

00:27:56   like, "Don't stop your user from doing what they set out to do by interrupting them with

00:28:01   a thing that, you know, just before you do what you want to do, I want to tell you something

00:28:04   the videos app. It's like no no yeah yeah I'm not whatever you're trying to tell me I don't care

00:28:08   just let me get to the thing I want to do and you reflexively hit the continue button before you

00:28:12   even register any words on the page right which I expect that to happen a lot but unlike in a desktop

00:28:18   app you know how do you get the screen back if later you're wondering okay is this a thing I can

00:28:24   do in the videos app or what is this video app even for you can't go to the help menu and say

00:28:29   show me that first run experience thing again like I don't even know if there is a way to get this

00:28:33   back once you've dismissed it other than waiting for the next OS update or

00:28:36   something or resetting your thing and it's because there's just no

00:28:40   standardized place in iOS applications probably because the screen is so small

00:28:44   to say where do I go to get help about this application or will there ever even

00:28:47   be help within this application is it always something I have to do elsewhere

00:28:52   and then but but not a thing that happens in the app and the final bit

00:28:57   that I think Apple is leaning on here is the wish you were here people down at

00:29:01   the bottom of this. Apple's new little logo for privacy that shows two people

00:29:06   shaking hands with each other. Part of that is marketing and that Apple wants

00:29:11   to emphasize it's one of its competitive advantages which is for every application

00:29:16   that you launch that's an Apple application we care about your privacy

00:29:19   and we'll tell you exactly how we're not using your information in a creepy way.

00:29:22   And implicitly how everyone else is who doesn't have the similar disclosure is

00:29:27   using your information in a creepy way so you should use Apple stuff. That

00:29:30   little logo I think Apple is trying to associate with the good information that

00:29:35   you will find linked from it is like when you see that logo that's Apple

00:29:38   reminding you that they're the privacy company that doesn't do creepy things

00:29:40   and tap here on the small text to find out exactly how non creepy we are and

00:29:44   the only way you get that in people's faces is if you put that in people's

00:29:48   faces otherwise you know in the past Apple has not been doing creepy things

00:29:53   with your data but there is no way as a user of these applications that you know

00:29:58   that because you launch them and they just show whatever their initial screen is and

00:30:00   there's no indication in the application of exactly how creepy an app it is or isn't.

00:30:05   And so Apple is relying on the fact that you trust them enough to believe them when they

00:30:08   tell you that, "By the way, we're not doing creepy stuff," and they want to remind you

00:30:12   of that.

00:30:13   So I have similar mixed feelings to Marco about this screen in that I understand the

00:30:16   reasoning behind it, but I think it is difficult for it to fulfill its purpose because it's

00:30:24   probably so easy to dismiss quickly because there's no way to get it back after you've

00:30:28   done that.

00:30:30   And because it interrupts the user from doing what they wanted to do.

00:30:33   And yet I think most new users, especially, would benefit from not reflexively dismissing

00:30:40   the screen and from actually reading the three little bullet points so they know why you

00:30:44   would ever want to launch the videos app or whatever.

00:30:48   Now it can be taken to extremes here.

00:30:49   We have this follow-up tweet from Mike Sargent that shows what's new in Clock, where the

00:30:56   only item is this splash screen, literally just this splash screen, what do you want

00:30:59   from us?

00:31:00   But it's still got the privacy thing at the bottom.

00:31:01   Was that real?

00:31:02   I assume that was a Photoshop.

00:31:03   Yeah, it's fake, but it's funny.

00:31:06   But where does this end?

00:31:09   Similar to the trend of desktop applications all opening up with a template library, create

00:31:13   a new document, pick from one of these 17 templates.

00:31:16   Just get out of my face, right?

00:31:18   This type of thing can be annoying and if Apple does it, it may encourage other people

00:31:23   to do it.

00:31:24   And if every new iOS application you launched put one of these screens up, it really amplifies

00:31:31   the "you are stopping me from doing what I'm trying to do" factor.

00:31:36   And it makes people even more quick on the draw to reflexively dismiss these things.

00:31:42   And it further emphasizes the fact that if you do reflexively dismiss it, there's probably

00:31:45   no standard way to get it back.

00:31:48   So I think this is a difficult problem that Apple is solving in a not so great way, but

00:31:52   I do understand why they're doing it.

00:31:54   Yeah, I mean, like, it's really hard, you know, as I said, like, it's really hard to

00:31:59   figure out how to communicate changes like this in your app.

00:32:01   But I think, like, you know, I think, you know, what I mentioned initially and what

00:32:05   you just kind of confirmed and clarified for me is like, I think the biggest reason why

00:32:08   I don't like these things is that it is almost never a good time.

00:32:13   When I see them, it's like, "No, I didn't come here to read what's new.

00:32:16   I came here to write something down really fast

00:32:18   or do something.

00:32:19   I came here doing a task that I don't have time right now

00:32:25   to explore all the new features that you did for me

00:32:29   and get through your marketing language.

00:32:31   The problem is what percentage of the time

00:32:34   when people are foreseeing this

00:32:35   is it gonna be that kind of context

00:32:36   where they're just gonna breeze right by it?

00:32:39   Even if people have time,

00:32:41   we are so conditioned to dismiss those screens

00:32:43   that we're not gonna remember things that are on it.

00:32:45   One of the most sad realities of interface design,

00:32:50   but this has been true forever and will always be true,

00:32:52   is that nobody reads anything.

00:32:54   Anything you're explaining by just a couple

00:32:56   of bullet points of text, nobody will read it.

00:32:59   The very small handful that do won't remember it.

00:33:02   And so explaining things with text

00:33:06   is just not very effective.

00:33:08   You should never rely on that.

00:33:10   Ultimately, the best way to solve the problem

00:33:14   of how do you communicate changes in your app

00:33:17   is with the design of the app itself.

00:33:20   This isn't always possible, this isn't always practical,

00:33:22   but ideally the changes should either be

00:33:26   not worth mentioning because the user doesn't care

00:33:28   if it's like, oh, under the hood changes.

00:33:30   Like, well, the user doesn't care, great.

00:33:31   Do the under the hood changes, makes you happy,

00:33:33   makes your users happy that things are faster

00:33:35   or don't crash or whatever else, great.

00:33:37   Don't need to mention that.

00:33:39   Or it's like new features, in which case

00:33:41   those will make themselves apparent in the interface

00:33:42   as the user is using them.

00:33:43   It's hard these days, not only is it hard on touch screens

00:33:47   because as you mentioned, they're so small,

00:33:49   that makes it hard for a lot of features to be visible

00:33:52   because you don't have space on the screen

00:33:55   to have a toolbar button for everything the app can do.

00:33:59   But also, modern design trends are such that

00:34:04   you try to hide as much as possible in the main interface.

00:34:08   You try to make the main interface as empty as possible.

00:34:13   Everything looks super sparse and open.

00:34:16   - The way Apple would phrase that is maximize your content.

00:34:19   They wouldn't say you are hiding things.

00:34:21   They would say you are allowing the content.

00:34:23   They've said that so many, so many of you have said that,

00:34:25   sessions, the content, maximizing the content,

00:34:27   not minimizing UI, but in effect,

00:34:30   you are hiding everything else

00:34:31   if you're putting the content in front.

00:34:34   And that I think gets to what you were saying with the,

00:34:36   you know, this is not a good time application

00:34:38   to be telling me about your features, right?

00:34:40   That's the beauty of the help menu.

00:34:42   when the user seeks out an item in the help menu,

00:34:45   that is their task at that point.

00:34:47   They're trying to learn more about the application.

00:34:49   That is exactly the time you should tell them more.

00:34:51   But there is no standardized interface element in iOS

00:34:55   for almost anything.

00:34:56   Like it's part of the beauty of iOS

00:34:57   that each application gets the entire screen

00:34:59   back from the single testing model

00:35:01   and maximizing the content.

00:35:02   All those are good trends,

00:35:03   but the lack of really any standardized interface element

00:35:07   aside from the status bar,

00:35:08   which at least we know you can use to scroll to the top

00:35:10   most of the time, really does hurt discoverability.

00:35:14   If there was some kind of standard help widget

00:35:17   that was the same across all apps,

00:35:20   that would be the perfect place to stash this

00:35:21   because when people tapped it,

00:35:22   they would be seeking out information

00:35:24   about your application at that moment.

00:35:26   But in the absence of that,

00:35:27   even if you have a great help widget in your app,

00:35:30   no one knows what it means or where it is or what it does

00:35:32   because it's not standardized, right?

00:35:34   And so we're forced to throw this in people's faces.

00:35:37   Otherwise they will literally never see it.

00:35:39   - Oh yeah, and part of that, a lot of people

00:35:43   who haven't been around this stuff that long,

00:35:48   kids these days or whatever, a lot of assumptions

00:35:51   are made about current design trends

00:35:54   that people project as universal design rules

00:35:58   that have always and will always be the best.

00:36:01   And the fact is right now, we are in,

00:36:06   I'd say probably the three quarters point

00:36:08   of a trend of ultra-minimalism everywhere.

00:36:11   And the fact is, that's just a style

00:36:14   that's been in style for a little while.

00:36:16   We have a little more of it to go, probably.

00:36:19   That isn't necessarily the only or best way to design apps.

00:36:24   A lot of the minimalism of iOS apps and interfaces

00:36:27   and getting out of the way for the content

00:36:29   was born of limitations of the original iPhone hardware

00:36:33   being a really small screen.

00:36:35   But as phones have gotten significantly bigger,

00:36:38   as also we've added things like iPads,

00:36:41   and possibly Mac through bridge layers this fall, we hope,

00:36:46   as we've added larger screens

00:36:48   and more capability and everything,

00:36:50   the ultra minimalist thing doesn't necessarily work,

00:36:53   or doesn't carry over as well.

00:36:55   Also, the software, like iOS started from zero,

00:36:58   with software, it started with like,

00:37:00   every software is gonna be 1.0 here,

00:37:02   And so there weren't a lot of features in most apps

00:37:06   for a long time, and there still aren't on iOS apps,

00:37:08   but many apps now are pushing those boundaries

00:37:11   and have developed over the last decade

00:37:13   into very feature-rich, very capable apps.

00:37:17   And the conventions of ultra-minimalist,

00:37:22   you know, hide-everything design,

00:37:25   while they still look very nice,

00:37:27   they suffer greatly from discoverability

00:37:30   and affordances of showing people what is possible

00:37:34   or how to use things.

00:37:36   And this is, again, this is just a design trend

00:37:40   of hide everything that won't last forever.

00:37:45   And honestly, I think it's almost over

00:37:47   because I think its many usability flaws

00:37:51   are really piling up and it's resulting in

00:37:54   people having to do bad hacks like those splash screens.

00:38:00   Those are terrible hacks.

00:38:01   You know, like I frequently tell the story

00:38:03   about like when I first made the magazine app,

00:38:05   I thought it would be a good design principle

00:38:07   to not need a setting screen.

00:38:08   And so I didn't have one in 1.0.

00:38:10   And I tried to get it, I was just,

00:38:12   okay, there's no settings anywhere,

00:38:14   or there's no setting screen, rather, anywhere.

00:38:16   Let me just design the app to not need a setting screen.

00:38:18   Wouldn't that be great?

00:38:19   Wouldn't that be clean and modern and everything?

00:38:22   And the fact is, to not have a setting screen,

00:38:25   I had to jump through hoops.

00:38:27   and the hoops I jumped through were worse

00:38:31   than just having a setting screen.

00:38:33   And this is a very important lesson that I learned

00:38:37   at that time and a metaphor that I think

00:38:40   is widely applicable.

00:38:42   By the way, I still haven't learned this lesson every time.

00:38:43   I mean, I have a significant design problem

00:38:47   in Overcast right now that I need to revert

00:38:49   on the Now Playing screen.

00:38:51   Just guess how many emails I get per day

00:38:53   from people asking how to change the speed.

00:38:56   I have a significant problem that I need to redesign there.

00:39:01   But in our efforts to make things clean and simple

00:39:04   and minimal, usability suffers big time.

00:39:09   And I think we're finally starting to realize that,

00:39:13   but it's still an open question of how we are going

00:39:16   to solve that going forward.

00:39:19   - I think it's not just a design problem.

00:39:21   There's the obvious design thing,

00:39:22   and again, Apple's been emphasizing that,

00:39:24   make your content, give it focus, make it the primary thing.

00:39:28   You know, it's the thing that people care about.

00:39:29   Most people playing with all the features,

00:39:30   yeah, yeah, they're mostly good.

00:39:31   But especially on larger iOS devices,

00:39:35   which may include phones, now that they're getting bigger

00:39:37   or they still sell the SE, but especially on iPads,

00:39:40   potentially even larger things,

00:39:41   part of it is up to the OS

00:39:45   to provide standardized elements for things.

00:39:49   And the set of standardized elements you need

00:39:51   for a 3.5 inch phone screen is not the same for the set of standardized elements that

00:39:56   you need to make a really great application on a 12.9 inch iPad.

00:40:00   And getting back to the help menu, not that I'm saying that they should add a menu bar,

00:40:03   but if you leave it up to, even if this trend, the design trend ends and everybody stops

00:40:10   making everything minimal and they start adding just toolbars and palettes everywhere, if

00:40:15   there is no standardization for that, the toolbars and palettes in every application

00:40:20   will be wildly different and users still won't know where to go for common functions, like

00:40:24   finding the help or any kind of guide or any trend towards that or whatever it may be.

00:40:29   I think one of the poster children for this was, I forget what version it was, but a couple

00:40:34   of releases ago, Apple's Photos application that would launch and it would show like a

00:40:40   highlighter markup with things circled in yellow pen all over the screen with one of

00:40:44   those overlays. Do you remember that?

00:40:45   Oh, those were the worst. Was it Photos? I know iMovie did that, but it's...

00:40:48   It might have been iMovie, some Apple application, lots of applications do this, right?

00:40:52   Because here's the problem.

00:40:53   Yeah, don't do this.

00:40:54   Yeah, they're not going super minimal, because a lot of those applications, particularly

00:40:58   the Apple one that I'm thinking of that I can't remember, the chat room will tell me

00:41:01   in a second, they have tons of controls on the screen.

00:41:04   There are a lot of buttons.

00:41:05   Maybe the minimalism is like, "Oh, why aren't the buttons labeled?

00:41:07   They're all icons, which is why they're so damn inscrutable."

00:41:10   But they were everywhere.

00:41:11   There was like 50 of them on the screen.

00:41:13   And then they would circle them all with pen and say, "Use this for this, use this for

00:41:16   this, use this for this, use this for this, use this."

00:41:18   like no one's ever going to remember that, no one's ever going to read that, no one's

00:41:22   ever going to be able to figure out how to bring it back, and the reason you need it

00:41:25   is because without that overlay, nobody knows what any of those icons do because there is

00:41:28   no standardization for, you know, toolbars for common functionality.

00:41:32   And somewhat like the Mac had the luxury of not having the sort of Cambrian explosion

00:41:38   of applications that iOS did, because a lot of the conventions, let's say in graphics

00:41:43   applications on the Mac. It was seeded by a Mac Paint and evolved slowly through Super Paint and

00:41:50   the Adobe applications to establish over the course of several important formative years

00:41:55   the standard language for tools and design applications. If you see a little Mickey Mouse

00:42:01   glove, everyone knows that's like the grabber thing. If you see a paint bucket with paint pouring

00:42:06   out of it. Everyone knows what that does. Like, I'm so glad that, you know, that those widgets

00:42:12   have, you know, whoever owned the copyright on the first ones, those didn't aggressively pursue it

00:42:15   and say, "You can't use a paint bucket in your application," because it wasn't Adobe who did

00:42:19   it first. It was Apple. And, you know, so anyway, there is a design language within graphics

00:42:24   applications that even if you use a new graphics app, you know where to find things. But that's

00:42:29   application level. Beyond that, the help menu is a thing that Apple defines as the OS vendor.

00:42:34   to say there is a menu bar, the menus are in this order, the help system in this era of the Mac

00:42:40   is this shape and in this position, and here's what you can expect to find on it. Or the menu

00:42:45   bar itself, the fact that a menu bar exists. Applications didn't decide that, the OS decided

00:42:49   that. Again, not saying that iOS needs a menu bar, but that the combination of the OS and the

00:42:56   applications develop an interface language that means when you go from one really complicated

00:43:04   application to another really complicated application, you have a hope in hell of knowing

00:43:10   how the second application works because hopefully it works in some way similar to the first

00:43:14   one.

00:43:15   And the model of iOS where the application owns the entire screen makes it very difficult

00:43:20   to have any kind of consistency.

00:43:22   Yeah, maybe the buttons look the same and yeah, maybe the little pop-up dialogue things

00:43:25   look the same and stuff, but the application itself is almost like games where they can

00:43:29   design their own interface entirely.

00:43:30   And that leads us down the path of Apple being forced to put a hilarious,

00:43:34   you know, football style, Telestrator markup illustration covering its interface

00:43:40   that no one's ever going to remember.

00:43:42   And then having a thing go away and having you look at a bunch of hieroglyphics and go,

00:43:45   so I guess I'll just tap things randomly and see is this the crop tool?

00:43:49   Is this the crop tool?

00:43:50   Is this, I mean, any crop tool, they could just steal the icon from the desktop applications,

00:43:55   but even that varies a lot.

00:43:56   So I think iOS has a long way to go,

00:44:01   even once we get over the design trend of minimalism,

00:44:03   to realize the dream of the Mac,

00:44:07   that the interface consistency allows you

00:44:09   to understand how a new application would work

00:44:11   by reusing knowledge about a previous application.

00:44:14   - I mean, I'm not even sure

00:44:17   that we're ever gonna have that again,

00:44:18   because the companies and platforms these days

00:44:22   are just so much bigger than they used to be.

00:44:24   Like, you know, Apple is a huge company now,

00:44:27   way bigger than even, you know, five, 10 years ago

00:44:32   when they were doing a lot of these

00:44:33   like initial iPhone designs and everything.

00:44:35   They're way bigger now, there are way more apps,

00:44:37   there's way more departments and divisions and services

00:44:41   and apps and platforms and everything else.

00:44:43   Like, you know, the Apple Watch looks nothing

00:44:46   like the rest of iOS.

00:44:48   Apple TV is a whole different ball game as well.

00:44:51   Even on iOS, there's tons of different design languages.

00:44:55   Like, you have Apple Music, you have Maps,

00:44:58   you have some of the older stuff that wasn't really,

00:45:00   that's still kind of very iOS 70.

00:45:02   Like, there's all these different designs

00:45:05   being followed now.

00:45:07   I'm not sure that modern Apple,

00:45:10   that it's realistic to expect design coherency from them.

00:45:15   They're just too big, there's too many things.

00:45:17   And I think if there was any chance

00:45:19   of design coherency, it would happen now

00:45:24   when design at Apple runs Apple.

00:45:27   Like, there is no more powerful department in Apple

00:45:30   right now than the design department.

00:45:32   And they're a company that heavily prioritizes design,

00:45:36   it like heavily funds it with allocations of time

00:45:40   and resources and everything else.

00:45:41   Like, if anybody could have a coherent design right now,

00:45:44   it's Apple, and they don't.

00:45:46   I think the problem set is just too big now.

00:45:48   I don't think we're ever gonna see that kind of coherence

00:45:50   like what we used to have again.

00:45:52   Instead, it's gonna be mostly left up to,

00:45:56   I think, third parties to slowly evolve standards

00:46:01   over time that just kind of become de facto standards.

00:46:06   And that's a much messier and slower process,

00:46:10   but I think that's kind of what's gonna happen in reality.

00:46:13   - I feel like the design department lately

00:46:15   has not added any of new sort of standardized controls

00:46:19   or standard interface elements.

00:46:21   They've mostly just been dressing up

00:46:22   the ones that are there.

00:46:24   It's not as if iOS doesn't have these elements.

00:46:27   It doesn't have the same ones, doesn't have a menu bar,

00:46:29   but just to give an example,

00:46:31   Marco will tell me what the class name is.

00:46:32   So it is a UI navigation controller,

00:46:34   the thing, the right left thing

00:46:36   with the back and done button.

00:46:38   That's been around since iOS, since iPhone OS 1.0,

00:46:42   iPhone OS firmware 1.0.

00:46:43   Like the fact that you have at the top of the screen,

00:46:47   left to right sliding transition interface,

00:46:50   they used to have the little arrow shape on it or whatever.

00:46:52   That was a standard interface element

00:46:54   that it was the same way

00:46:56   any standard interface element works.

00:46:58   Hey, you don't have to write this GUI widget.

00:47:00   We've actually written it for you

00:47:02   and it provides some important functionality.

00:47:04   So now you don't have to worry

00:47:04   about that part of your application.

00:47:05   If you decide you want your application

00:47:07   to be like master detail view

00:47:08   and you go into the right and out to the left

00:47:11   and you wanna have cancel and done buttons,

00:47:13   Like, we've provided that control for you, so don't bother writing it.

00:47:16   And by providing it for you, we standardized the interface.

00:47:18   So think of all the applications from the day one of the iPhone that work that way,

00:47:22   where the top part of the screen was for you to go back and forth, and it was done in cancel

00:47:25   buttons and arrows and stuff like that.

00:47:28   That's a standard element.

00:47:29   That interface element is still with us, despite the fact that the top of our phone is like

00:47:32   a mile and a half away now.

00:47:35   And in the iOS 7 days, they've jammed other crap up there, like the little arrow thing,

00:47:38   which has always looked super weird from an aesthetic point of view, that little tiny,

00:47:42   you know, go back to Safari, which is super convenient,

00:47:44   functionality-wise, but it shows they didn't

00:47:46   re-think anything, but still, that one interface element

00:47:50   does provide an important degree of consistency

00:47:52   across all applications, not just Apple's,

00:47:55   because it generally does look the same,

00:47:56   and it generally does kind of work the same,

00:47:57   and people know to look up there for stuff.

00:48:01   But again, if there had really been design innovation,

00:48:04   design being how it works and not just how it looks,

00:48:07   at some point you have to rethink the fact

00:48:08   that the top of the phone is really far away,

00:48:10   And at some point you have to think about,

00:48:13   are there other standard interface elements

00:48:15   that are appropriate in the age of 12.9 inch iPads

00:48:18   that we should introduce?

00:48:19   Standard movable palettes or tab interfaces

00:48:22   like in Safari on the iPad or anything like that.

00:48:24   Just any kind of standard interface element

00:48:27   that other applications can use

00:48:29   that is appropriate for the modern iOS usage.

00:48:31   The more of those they can produce,

00:48:33   including perhaps standard icons or widgets

00:48:35   for things like help or, you know,

00:48:38   a quick way to get to settings for an application

00:48:40   within an application if they don't want to give up on the whole idea of settings being a separate

00:48:43   app which I think is also a dinosaur of a bygone error of much less ram usage and also the whole

00:48:49   you know we don't want anything in our application so hide all the complexity into another application

00:48:53   that never worked by the way yeah a lot of stuff needs to be rethought about the design of iOS and

00:48:59   almost none of it has to do with what applications look like I feel like we need we need more we need

00:49:05   more help from the OS and the foundational classes to get to the next level of functionality

00:49:13   on iOS applications.

00:49:14   I think that's mostly true.

00:49:15   I think to go back a step though, part of the reason that I think we haven't standardized

00:49:20   on any one design or any one set of iconography is because it didn't take long in my recollection,

00:49:29   starting with iPhone OS 2.

00:49:31   It wasn't too long after that that it became kind of blasĂ© to—or maybe that's not the

00:49:38   word I'm looking for—but kind of gross to use Vanilla UI Kit for most of your app.

00:49:44   And I think that there's plenty of Vanilla UI Kit controls in any app.

00:49:49   But I mean, looking at Overcast as a great example, there's plenty of Vanilla UI Kit

00:49:52   there, but so much of it is hidden in so many different custom controls.

00:49:57   I mean, look at the card interface, Marco, that you were rolling for a long time.

00:50:01   Like that was completely and utterly custom.

00:50:03   And from what you've said on the show and from what I've heard elsewhere, you know,

00:50:06   you bent over backwards to do it.

00:50:08   And we can have a different discussion another time as to whether or not that was

00:50:10   wise.

00:50:11   But the fact of the matter that I'm driving toward is that for better or worse,

00:50:15   one way or another, in order to stand out on this ever more crowded app store,

00:50:19   you need to have a more and more custom UI,

00:50:23   or at least in most cases, that's the case.

00:50:26   I'm sure you could well actually meet a death on this one.

00:50:29   But it seems to me that your average consumer, be it design-minded or otherwise,

00:50:33   tends to like things that are very opinionated and somewhat different.

00:50:37   I mean, look at Tweetbot as a great example of that.

00:50:39   I wouldn't say that I see a whole lot of vanilla UI kit in Tweetbot,

00:50:43   but I would say that it looks like it belongs on the platform,

00:50:47   and it looks like it has its own personality.

00:50:49   And I would say the same of Overcast, actually.

00:50:51   And so I think because everyone was branching out in their own direction,

00:50:54   everyone was creating their own personal or perhaps company-wide conventions and things,

00:51:01   I think that may be why we've splintered in so many different directions.

00:51:05   That kind of bums me out, partially because I'm really bad at customizing UIKit to do

00:51:09   weird things like Marco does, but it's understandable nevertheless, because in this ever more crowded

00:51:15   space you need to do something to stand out.

00:51:17   You do need to be differentiated, but that's separate from do you need to do super custom

00:51:23   controls.

00:51:24   I think that's part of the skill of making an application in any platform is use standard

00:51:29   controls but add some kind of branding and flair to them.

00:51:33   And I think every application also needs at least one or two unique interface elements.

00:51:38   Because historically, advances in the sort of "standard UI" have very often come from

00:51:43   third parties.

00:51:44   Like the first, you know, just pulled a refresh, for crying out loud on iOS, but I was going

00:51:48   to do a bunch of old Mac examples.

00:51:50   Granted, MacPaint seeded a lot of the DNA of graphic applications across all GUI platforms,

00:51:57   but subsequent applications like Illustrator and SuperPaint and Photoshop especially had

00:52:05   their own innovations in UI that informed the whole rest of the genre.

00:52:14   And in the best case, new interface elements, whether they be tabs or whatever, should eventually

00:52:20   be co-opted by the OS and become standard controls.

00:52:25   I'm not saying Apple has to do it all, but I think you can get away with having an application

00:52:30   that is 100% standard controls with a little bit of flair plus one or two things that totally

00:52:37   don't look like standard controls even if they are under the covers.

00:52:40   You want your app to have personality, right?

00:52:43   Like Tweetbot has a personality, and you want it to have some kind of differentiating thing

00:52:48   like oh this is this feature that only this application has or this UI element is fun

00:52:52   to use flicking the thing away or whatever.

00:52:54   And if that's really a great idea a couple years down the line Apple should adapt the

00:53:00   iOS interface and say oh here's a way you can pop up sort of a thing on the screen and

00:53:03   people can flick it away in a like physics based you know fun kind of way.

00:53:07   Because so many applications do that, that should be a standard type thing and that should

00:53:12   be the feedback cycle.

00:53:13   I don't think you need to go, even on iOS, I don't think you need to go whole hog and

00:53:17   and say, everything I do is custom, it's basically a game.

00:53:21   Like every one of my controls is awesome because that's,

00:53:24   I'm not gonna say that's too much differentiation

00:53:27   because maybe like people still do like that,

00:53:29   but you're in for a world of hurt

00:53:30   and I think it's not necessary.

00:53:32   You do want people to notice you,

00:53:35   but you don't need to like reinvent everything,

00:53:39   especially with the flexibility Apple gives you

00:53:41   in most modern UI kit controls.

00:53:43   You can really customize them to look almost nothing

00:53:45   like what you would think they look like.

00:53:47   generic things like the collection views and stuff,

00:53:49   where you have a lot of control over exactly

00:53:51   what is drawn on the screen.

00:53:52   Like you can make a collection view into something

00:53:54   that no longer resembles a collection view at all

00:53:56   with some cleverness, right?

00:53:58   So I think app developers have the freedom

00:54:03   to be differentiated by staying on standard controls,

00:54:06   but I still think it's on Apple to see what's out there,

00:54:10   see what's popular, see what's worked,

00:54:11   and come up with some of their own innovations

00:54:13   to give a better palette of tools

00:54:17   in the interface builder sense,

00:54:18   even if nobody uses that in iOS.

00:54:21   - Well, I wouldn't say that, I wouldn't say that.

00:54:23   - Well, I don't know what's popular these days with the kids

00:54:25   but to be able to say,

00:54:27   I'm gonna make the next great iPad graphics application

00:54:31   of which there are many.

00:54:32   But I don't want to have to invent everything

00:54:38   from whole cloth.

00:54:39   I want Apple to help me here by saying,

00:54:42   "Oh, are you going to have floating pallets in your graphics application?"

00:54:45   Well, we have a standard control for that because everyone seems to be making their

00:54:47   own, all the way down to all the little experiments, speaking of Steve Trout and Smith earlier,

00:54:52   of like floating quote-unquote "windows" or whatever.

00:54:54   Stuff like that, if it comes from a third-party application first and it's popular, fine,

00:54:59   but that's exactly the type of stuff that Apple should be looking into, trying to figure

00:55:02   out a more sophisticated bucket of parts for people to build their fancy iOS applications

00:55:09   out of.

00:55:10   - Yeah, and I think it's also worth pointing out,

00:55:12   like the timing of talking about this now,

00:55:14   I think is interesting because the iPhone X, I think,

00:55:18   really changes a lot of how things in iOS should be designed.

00:55:23   Again, this isn't news, so I'll be quick,

00:55:26   but we have now culminated this trend

00:55:31   that we've been going on for a little while now

00:55:33   with the Plus phones, where now a lot of iOS interfaces

00:55:39   have critical functions and buttons and things

00:55:42   on the top area of the screen,

00:55:44   which is now very hard to reach for a lot of people

00:55:47   a lot of the time on a lot of devices.

00:55:50   And so this is like a fundamental thing

00:55:53   that so much of iOS design has been based

00:55:58   on putting important controls in those top corners.

00:56:01   And now that should be rethought.

00:56:04   I'm sure Apple is feeling this too.

00:56:06   I'm sure they are thinking about this

00:56:08   and are hopefully working on this.

00:56:10   But this is also a time where they have a lot

00:56:14   of software quality problems that they have to like slow down

00:56:17   on the like move forward aggressively side of things

00:56:21   to let the quality catch up really.

00:56:24   We've heard rumblings here and there

00:56:27   that maybe there was some kind of iOS 12 redesign plan,

00:56:31   but that maybe that's been pushed to next year

00:56:34   and next version of iOS because of the quality push,

00:56:38   that seems reasonable to me.

00:56:40   So assuming that either it's coming this year or next year,

00:56:44   I do expect Apple is probably working on a big iOS redesign

00:56:49   to better accommodate the iPhone X.

00:56:52   Not to mention the fact that they just need to update

00:56:55   the look and feel of it to just be fresh and new

00:56:59   and no longer iOS 7 stale.

00:57:02   But I do expect that to happen soon, I hope it does.

00:57:05   And even if it's next year, for quality reasons,

00:57:09   that's fine with me, I really would love to see

00:57:12   what Apple has in mind for a coherent direction

00:57:16   to bring iOS in now.

00:57:18   I hope we get that.

00:57:20   I don't think it's a sure thing that we will ever get that

00:57:22   'cause of what I said earlier, but I hope we get that,

00:57:25   whether it's this year or next, and I really look forward

00:57:28   to seeing what they think the direction is.

00:57:30   - And I hope it's not just for the iPhone X,

00:57:32   because I think as much as the iPhone X needs it,

00:57:35   because things really are farther away from your thumb

00:57:36   than they ever have been.

00:57:37   It's not like the plus phones

00:57:38   haven't been around for a while,

00:57:39   but I feel like the iPad needs it more

00:57:41   because I do see a lot of people,

00:57:43   I mean, a lot of it's graphics applications

00:57:45   used with the Pencil,

00:57:45   but I see a lot of increasingly sophisticated applications

00:57:48   on the iPad and they all still look like games to me

00:57:50   in terms of the interface.

00:57:51   I see very little consistency among them.

00:57:54   Everybody having to roll their own controls for everything,

00:57:56   which increases the barrier to entry

00:57:58   for good graphics applications.

00:58:00   Like, I just think of something like Acorn, which I'm sure has some custom interface elements,

00:58:04   but in general, it's using AppKit to its fullest effect, taking advantage of all the controls

00:58:08   Apple gives.

00:58:09   To design an interface doesn't look like other graphics application interfaces, but it looks

00:58:13   Mac-like, you know how it's going to work, and the fact that, I mean, both on the front

00:58:18   end and on the back end, that Acorn is able to leverage the frameworks that Apple provides

00:58:23   for UI and for image processing itself allows a one-person software shop to make a graphics

00:58:28   application that is basically like a mini Photoshop.

00:58:32   That's the platform advantage that Apple should be selling.

00:58:35   Come develop on our platform, look what a single person can do, it's unbelievable.

00:58:40   On the iPad, I feel like, maybe it's only three people teams, but I feel like it just

00:58:44   looks like a hell of a lot of work to make a top tier iPad graphics application, and

00:58:50   that when you're done, you have, unless you exactly ape your competitor's interface, you

00:58:55   have little chance of being familiar to the users of your competitors' products.

00:58:58   So your pitch is now, "Use my application, which has fewer features, and by the way,

00:59:02   the interface looks nothing like your interface, and it works totally differently, so come

00:59:05   learn it from scratch."

00:59:06   It's a tough sell.

00:59:09   We are sponsored this week by Linode.

00:59:11   Go to linode.com/ATP and use code ATP2018 to get a $20 credit to your Linode plan.

00:59:19   Linode is a wonderful web host.

00:59:22   They have the fastest, most efficient SSD cloud servers, and you can get one yourself

00:59:27   starting at just $5 a month.

00:59:30   That $5 plan gets you 1GB of RAM these days.

00:59:33   That's awesome.

00:59:34   I don't know of a better value in web hosting business.

00:59:37   And of course, you can scale up from there.

00:59:39   They have all sorts of plans, including high memory plans that start at 16GB, and if you

00:59:45   need lots of RAM, maybe not so much of the other stuff, you can get that for a more manageable

00:59:49   price.

00:59:50   It's wonderful, Linode.

00:59:51   you can get a server running in under a minute.

00:59:55   If you need any help at all, they have 24/7 support.

00:59:58   They even have phone support if you need that.

01:00:00   And Linode is incredibly fast for what you get.

01:00:03   You have native SSD storage, a 40 gigabit network backing it all, and everything's running

01:00:08   on Intel Xeon E5 processors.

01:00:10   Linode is top tier in the web hosting business.

01:00:13   I use them for all my stuff.

01:00:15   And I've been there for, geez, I think almost a decade now.

01:00:18   I'm very happy at Linode.

01:00:20   They have all sorts of wonderful features, backups, node balancers, LongView for stats.

01:00:25   You can do so much stuff with your Linode server.

01:00:27   You can run Docker containers, you can have encrypted disks, you can use block storage,

01:00:30   you can run a VPN, or of course any web application that you might want to run.

01:00:34   Check it out today at linode.com/atp.

01:00:38   See for yourself how good Linode is.

01:00:39   Again, there's a seven-day money-back guarantee if you have any concerns or it doesn't work

01:00:42   out for you, so there's really nothing to lose.

01:00:44   So try it out today.

01:00:45   Linode.com/atp.

01:00:47   code ATP2018 for a $20 credit. That could be four months on that one gig plan for just

01:00:52   five bucks a month. Check out today. Thank you so much to Linode for sponsoring our show.

01:00:56   [Music]

01:00:59   There's been some interesting news coming out of Apple Park, you know, previously known

01:01:04   as Apple Campus 2. It seems that it's a hazardous place to work, and it seems that

01:01:10   people are running into glass walls. I don't even know where the genesis of this story

01:01:16   was, but apparently somebody has amassed,

01:01:19   I've seen a link at some point,

01:01:21   somebody has amassed 911 calls that relate

01:01:24   to people walking into the glass walls at Apple Park

01:01:26   or something like that.

01:01:27   What's going on here?

01:01:30   - I mean, this is a problem that almost every office building

01:01:34   that does a glass design or a glass redesign

01:01:38   has at some point.

01:01:39   I mean, God, like when I, I remember when I interviewed,

01:01:44   As I was job seeking for the job that eventually ended up being Tumblr back in 2006, I had

01:01:51   an interview with Bloomberg here in New York and they had all glass everywhere and it was

01:01:56   very, very hard for me to navigate that office.

01:01:59   I couldn't find, like, look around the rooms and find like, "Where's the door out of the

01:02:03   room I am in?"

01:02:04   Like, you had to really look hard to see which of these walls is a door, actually.

01:02:09   It was very, very strange.

01:02:10   - That was part of the interview process.

01:02:11   That was part of the test.

01:02:12   - Oh God, I failed so many tests in that interview.

01:02:15   (laughs)

01:02:15   I failed every test, including trying to escape the room.

01:02:18   (laughs)

01:02:19   But anyway, and I remember it was a fairly moderate,

01:02:24   like the building was fairly young at that point,

01:02:26   and I remember a few of the employees telling me

01:02:28   that they had to install rows of logo stickers

01:02:33   at eye level on all the glass

01:02:35   because people kept running into it.

01:02:37   Now, as this story has played out today with Apple Park,

01:02:41   We've heard, there's been so many Twitter responses

01:02:44   and people in the chat talking about it,

01:02:45   about how this happens in every office building

01:02:48   that goes with all glass for all the walls inside.

01:02:52   People always run into them all the time,

01:02:54   and they always have to end up installing

01:02:55   some kind of sticker or something

01:02:57   to make the glass not transparent

01:02:59   in a really obvious eye-level place.

01:03:01   So the fact that people are running into glass

01:03:05   with apparently no decoration or insufficient decoration

01:03:08   on it is not surprising at all.

01:03:11   That is, I think that's a well-proven thing

01:03:13   that that happens.

01:03:14   So that isn't surprising at all.

01:03:17   The only surprising part of this to me

01:03:19   and the kind of sad part is like,

01:03:20   did they not know this would happen?

01:03:24   This is not a new thing that happens in glass buildings.

01:03:26   Like surely someone had to have told Johnny Ives

01:03:29   somewhere along the design of this,

01:03:31   like someone had to have mentioned this.

01:03:34   So how did this come, how does this,

01:03:37   How does the building get designed with this ignored?

01:03:39   That's what I wanna know.

01:03:40   Like again, it's almost like the HomePod Ring thing.

01:03:42   It's like, did they not know?

01:03:44   Like I don't know.

01:03:45   It's concerning either way.

01:03:47   Like they should've known, and this is again,

01:03:49   this is a small thing.

01:03:51   This is not, I mean, the only reason we're talking about this

01:03:53   is 'cause we spent too long on the last topic

01:03:55   and it's too late to start a new big topic right now.

01:03:57   So this is not a huge topic.

01:04:00   This is not a huge deal.

01:04:02   Just like the HomePod Ring, not a huge deal.

01:04:04   But just kind of an embarrassing story

01:04:06   that the interesting and worrisome part about it

01:04:11   is not the actual thing that is happening,

01:04:14   but that it seems to indicate

01:04:15   a pretty substantial failure in process along the way.

01:04:19   Why didn't they foresee this?

01:04:22   This is not a new problem.

01:04:23   Everyone who's ever designed or worked

01:04:26   in glass office buildings probably knows about this problem,

01:04:29   so why didn't they accommodate for it here?

01:04:32   - But it looks so nice.

01:04:34   That's that's really part of it like so

01:04:36   every

01:04:39   Every building has bugs. It's not like a software thing, but

01:04:42   Every building especially new buildings large complexes. They have bugs

01:04:45   whether it's like a particular

01:04:48   way that it was constructed that wears out sooner than you thought or

01:04:52   people walk in a path that you didn't expect and so you got to move some things around or

01:04:56   Sight lines that you didn't expect to be a problem when the Sun is at a particular angle and reflects off this particular thing goes

01:05:02   into this person's eyes or whatever, like buildings have bugs.

01:05:05   And so you weren't, you expect there's going to be stuff like that in every building.

01:05:08   But as you said Marco, like for the glass stuff, it's not an unforeseen thing and it's

01:05:13   not an emergent property of a complex system.

01:05:16   It's they very deliberately picked materials and they didn't just use them a little bit.

01:05:20   Like this is a glass heavy building, tremendously glass heavy.

01:05:24   Like it sounds like the Bloomberg thing was.

01:05:25   It's not like you're just using it as an interface element along with everything else.

01:05:30   It's very heavily used.

01:05:31   Like the largest pieces of glass in the world are here.

01:05:35   And it does look really good.

01:05:37   And like I was tempted to say this is another example of like, you know, form over function

01:05:42   where if I think when we talked about this building before I said I didn't have confidence

01:05:45   that that Johnny Ive really understood what it took to make a functional building, although

01:05:51   I knew he would make a beautiful one and this might call into that category.

01:05:54   But I think there is actually a functional aspect to all this glass, which is part of

01:05:57   the part of the utility of the building is not just you know can you find all the places you

01:06:03   want to go very well is there room for everything is the air circulate well all those sort of like

01:06:07   what makes good use of your day-s

01:06:10   on a building but aesthetics actually are part of like any product but perhaps even more so for a

01:06:14   building allowing natural light in being inspired by the views feeling like you're you know inside

01:06:19   indoors outdoors with like a complete glass thing from floor to ceiling gives a different feeling

01:06:23   than it would if it was just a window in a wall, right?

01:06:26   So there is, I think, a functional aspect

01:06:28   to all of this glass, and unfortunately,

01:06:30   a lot of the solutions that fix this problem,

01:06:33   like the stickers at eye level or whatever,

01:06:36   fly in the face of all the advantages that you're getting.

01:06:39   You don't feel like you're outdoors, indoors type of thing

01:06:42   when your beautiful wall of glass

01:06:44   is marred by a bunch of Apple stickers.

01:06:45   Johnny, I would have a heart attack

01:06:47   if you just put a bunch of Apple stickers

01:06:48   all over these things.

01:06:50   Well, that's what they're doing in some cases,

01:06:51   like putting, you know, tape or anything else.

01:06:52   else, it's just gaudy, it breaks up the appearance that you want, it kills the illusion of transparency

01:07:00   of the glass, it makes everything uglier and worse.

01:07:04   I was thinking they do it like they do in the diving pool in the Olympics where they

01:07:08   have a constant spray of water agitating the surface so you can see where the surface of

01:07:11   the water is for the diver as they come down.

01:07:13   They just have constant sprays of water onto the walls and do some of those glass waterfall

01:07:19   effects.

01:07:20   But that would ruin the aesthetic as well.

01:07:22   So I don't know what the solution to this is because I kind of understand that the glass

01:07:29   stuff is not just an aesthetic so the building looks pretty.

01:07:33   I really do believe it probably enhances the experience of being in the building in an

01:07:37   important way, right?

01:07:38   For the people in the building, not the people outside looking at it.

01:07:42   But I mean, maybe there was a little bit of wishful thinking in terms of, all right, so

01:07:49   we know this is a problem.

01:07:50   We know people run into glass a lot, but after a breaking in period, eventually people will

01:07:57   develop flinch reflexes or something.

01:08:00   People will adjust their daily paths to not do this.

01:08:03   It will become more aware.

01:08:04   Or this door that people keep running into will make sure we keep it open 24 hours a

01:08:07   day to make sure it's not a factor anymore.

01:08:09   I think they might have been optimistic about how much people will eventually adjust to

01:08:13   it.

01:08:14   And we'll see.

01:08:15   Maybe the--

01:08:16   Oh, no.

01:08:17   You know what they should do?

01:08:18   just slide up a little splash screen that tells people,

01:08:21   "Hey, just so you know, there's glass everywhere, watch out."

01:08:24   - Walk with your hands straight out in front of you.

01:08:26   (laughs)

01:08:27   Yeah, and for all we know, maybe they will get used to it.

01:08:31   This is the growing pains of this building,

01:08:32   it's early days, maybe people will eventually get used to it.

01:08:36   But if they don't, the solution, I think,

01:08:39   if you wanna keep the glasses,

01:08:41   I think what you have to do is

01:08:44   change the non-glass parts of the building

01:08:47   to essentially herd people to the openings, right?

01:08:52   So you want the building to guide you.

01:08:56   Like it should be less work to just go

01:08:58   where the building wants you to go

01:08:59   and you should find yourself coming to the place

01:09:03   where the door is.

01:09:03   And the door hopefully will have a handle in it

01:09:05   so you see that yes, this is the place

01:09:07   where the door is, right?

01:09:08   You want like, the idea of just having a giant expansive

01:09:11   glass that sometimes is open and sometimes is closed,

01:09:13   that's like three football fields wide,

01:09:15   like the cafeteria doors strikes me as a bad idea because there's no hurting of anybody

01:09:19   and when the door is closed it looks just like it's open.

01:09:23   So I think if you want to keep the glass you have to make the building accommodate the

01:09:28   glass.

01:09:29   And maybe that's exactly what they've been trying to do everywhere and they just missed

01:09:31   a couple spots and in that case they just need to rearrange the furniture and put a

01:09:34   different pattern on the floor and do all those other tricks that sort of subtly guide

01:09:38   you to where the building wants you to go and flow with the traffic, especially with

01:09:43   large groups of people.

01:09:44   It's easy for one or two people in a house to guide people around, but in a giant campus,

01:09:48   you have to have large apertures to accommodate hundreds or thousands of people going to and

01:09:53   from lunch or whatever.

01:09:54   And that's the challenge they face.

01:09:58   I really, really hope the eventual solution is not to put a bunch of Bloomberg stickers

01:10:01   at eye level, especially since it would be weird to have Bloomberg stickers on Apple's

01:10:04   campus because that is just design failure on all levels.

01:10:09   aesthetically gross and it just it ruins all the benefits that you're supposedly

01:10:14   getting from the glass. So here's how you do this. Hold the glass at exactly a 78

01:10:20   degree angle. Get a can of compressed air. Turn the can upside down. It's like the

01:10:26   constant spray of water, just a constant spray of compressed air going on

01:10:29   the glass that fogs it up and lets you see it all the time. Or they could do

01:10:33   what they do on the ski jumps where they put pine bows and everything. They just

01:10:36   you ever see them where they go they do the back flips off the ski jump at the

01:10:38   Olympics so they don't want the slope that they land on to be completely white because

01:10:41   then again they can't do depth perception to see where it is when they're flipping

01:10:44   through the air so they put like dirt and other dark colored junk all over it. At least

01:10:49   that would be natural, just a bunch of pine needles stuck to the windows.

01:10:53   What if they use like fiber optic style light guide lighting in the glass panes so that

01:10:58   all the panes of glass, like each department can pick a different neon color that all the

01:11:03   glass will be lit with?

01:11:04   Oh, I got it. This is a perfectly, not that we're going to transition to accidental

01:11:08   neutral quite at this point, but they need driver aids, right? So if you are approaching

01:11:14   a glass wall at a speed that they feel a collision is imminent, the glass wall should change

01:11:18   to like one of those transparent LCD screens and say, "Warning, stop! Wall is in front

01:11:23   of you!"

01:11:24   Oh, goodness. So there's some transcripts on the San Francisco Chronicle website. "Dispatcher,

01:11:29   tell me exactly what happened." "Patient. I walked into a glass door on the first floor

01:11:33   of Apple Park when I was trying to go outside, which was very silly.

01:11:37   "Dispatcher, you keep breaking up. You walk through a glass door?"

01:11:40   "Patient, I didn't walk through a glass door. I walked into a glass door."

01:11:45   The door won. Speaking of those big glass doors, like the,

01:11:49   I guess the cafeteria doors, wherever, like the eating place, I'm sure they don't call

01:11:54   it a cafeteria because that's not fancy enough, but like has like what, four story or three

01:11:57   story high glass doors that weigh some astronomical amount, right? And they slide open like

01:12:03   like barn doors, and they're just huge expanses of glass.

01:12:07   And I was thinking about this about a month ago,

01:12:10   looking at the pictures of the final building

01:12:12   being constructed.

01:12:13   Now I'm sure this building,

01:12:15   having been constructed in California,

01:12:16   has all sorts of like earthquake readiness stuff

01:12:19   built into it, because surely the codes require that,

01:12:21   and surely Apple would do that, right?

01:12:23   - Have they considered the possibility

01:12:24   that these doors cause earthquakes when they open?

01:12:26   - They're very smooth.

01:12:28   It's a very well lubricated mechanism.

01:12:30   It's almost noiseless, it's beautiful.

01:12:32   Um, but, and I know glass bends, right?

01:12:36   But these are very large, very heavy pieces of glass.

01:12:39   And probably the last place I would want to be during earthquake is near one of

01:12:44   these giant sheets of class because I don't want a chunk of glass falling from

01:12:49   four stories up onto my head.

01:12:51   And we're in a house, but it's like safety grass and breaks into small pieces of

01:12:54   our, just from the sheer weight, like forget about sharpness, pretended this

01:12:57   completely dull because it's safety glass and breaks into small pieces.

01:13:00   It's like a clear rock landing on your head from four stories up, which I think is a, you know,

01:13:06   maybe also a problem in skyscrapers when you're on the outside of them, like the glass shatters

01:13:10   or whatever and it falls down onto the street and kills people, but it just, I would love to know

01:13:15   exactly what the earthquake mitigation techniques were to make it safe to have four stories of,

01:13:22   of like inch and a half thick glass, like 17 tons of it just sitting where people could be right

01:13:28   next to it. People could literally be touching it or in the process of walking into it. At

01:13:32   the time it starts to wobble and parts of it crack off and fall down into the ground.

01:13:36   So it seems a little bit scary to me.

01:13:39   We are sponsored this week by Betterment. Rethink what your money can do. Visit betterment.com/ATP

01:13:45   for more information. Betterment is the largest independent online financial advisor designed

01:13:51   to help improve customers' long-term returns and lower your taxes for retirement planning,

01:13:56   building wealth and your other financial goals.

01:13:58   Betterment takes advanced investment strategies

01:14:01   and uses technologies to deliver them

01:14:02   to more than 300,000 customers.

01:14:05   Based on the information you tell them,

01:14:07   they make tailored recommendations

01:14:09   for how much to invest, how much risk to take on

01:14:11   and the types of investment accounts you should have.

01:14:14   Betterment's experts have your back.

01:14:17   They believe you should be able to get

01:14:18   financial advice anytime, anywhere.

01:14:21   So all customers can receive advice

01:14:22   from Betterment's team of licensed financial experts

01:14:25   through their mobile apps messaging feature anytime.

01:14:28   And Betterment is a fiduciary.

01:14:29   This means they don't get commissions

01:14:31   for recommending certain funds,

01:14:32   and they don't have any funds of their own.

01:14:34   They just do what they believe is right for you,

01:14:36   and they bring you all this

01:14:38   with very low transparent advisory fees

01:14:41   compared to traditional services,

01:14:43   with only a 0.25% annual fee

01:14:46   that includes unlimited messaging access

01:14:48   to their team of licensed financial experts.

01:14:50   If you have a more complex financial situation,

01:14:53   Betterment Premium gives you unlimited phone call access to their team of certified financial

01:14:57   planners for only 0.4% annually.

01:15:00   And Betterment can give you a clear view of your net worth and all of your assets when

01:15:04   you sync your outside accounts if you want to, such as bank accounts and other investments.

01:15:08   They can show you how much your outside brokerage accounts may be costing you in fees and uninvested

01:15:13   cash as well.

01:15:15   Investing involves risk.

01:15:16   Listeners can get up to one year managed free.

01:15:19   For more information, visit betterment.com/ATP.

01:15:22   That's betterment.com/ATP.

01:15:25   Thank you to Betterment for sponsoring our show.

01:15:27   (upbeat music)

01:15:30   - So let's do some Ask ATP.

01:15:32   Vamsee writes, they would apparently like to know

01:15:35   all sorts of rules, protocol, and strategies

01:15:39   with regard to windowing in our cars.

01:15:42   So first, how do you use the windows in your car?

01:15:44   Always closed, always open?

01:15:46   I will start and we'll do a round.

01:15:48   Robin, I tend to leave the windows

01:15:51   the doors closed almost always unless it is a particularly nice day in which case they

01:15:56   will usually be opened all the way. It is very rare that I have anything but a binary

01:16:01   treatment of my windows. One example of when they are cracked, however, which is very rare,

01:16:06   is if I have any sort of food in the car, in which case I will try to ventilate the

01:16:11   outside air by cracking the windows. And we will get to sunroofs in a moment. So, John,

01:16:18   How do you use the windows in your car?

01:16:20   Does your car have a sunroof?

01:16:21   I don't recall.

01:16:22   No, can't because I've had to remember.

01:16:24   I knew you preferred not.

01:16:25   I couldn't remember if it did or not.

01:16:28   Nope.

01:16:29   Okay, so with your windows.

01:16:30   With windows, I'm almost always an always closed person, mostly for two reasons.

01:16:37   One, yes, the hair mussing because it is a real thing.

01:16:39   Like if I have my windows open and I show up at work, my hair will be crazy.

01:16:45   And two, most of the cars that I've owned

01:16:49   have required a complex series of baffles

01:16:51   to not have weird thrumming noises.

01:16:53   You've got to have alternate windows open,

01:16:55   one on one side, one on the other,

01:16:56   the front and back, stuff like that.

01:16:58   It doesn't make for a pleasing auditory environment,

01:17:01   even if I don't care about my hair.

01:17:02   So I am an all closed person most of the time.

01:17:05   - All right, Marco.

01:17:07   - Most of the time they're closed,

01:17:10   because most of the time the temperature outside

01:17:12   is not pleasant in one direction or the other.

01:17:14   but when the temperature outside is pleasant,

01:17:17   and if I'm at low speeds, like around town,

01:17:20   like not on the highway, I'll open a window here and there.

01:17:23   Sometimes I will just crack the window

01:17:25   to feel the cool air cleanse my every pore

01:17:27   as I pour my poor heart out.

01:17:29   But usually I will just open one

01:17:31   either all the way or not at all.

01:17:33   - I don't know that song.

01:17:34   - I know. - Did you get that reference,

01:17:35   Casey? - No, I did not.

01:17:36   I could tell it was a reference.

01:17:37   I had no idea what it was.

01:17:38   Was it fish? - Is it fish?

01:17:39   Can't be fish, there's too many words.

01:17:41   - No.

01:17:41   - All right, and the follow-up, of course,

01:17:43   how to use the sunroof and then Vamsee adds, "This I really don't get, just got a car with

01:17:47   one. Australian summer is boiling, so I haven't had a chance to open it." Again, I will start

01:17:53   and we will do another round robin. I love my sunroof. I will open it in truly absurd

01:17:59   tem--well, maybe not absurd, but in temperatures where I probably shouldn't have a sunroof

01:18:02   open. So as soon as it hits about 50 degrees Fahrenheit, and I don't care what that is

01:18:06   in Celsius because Celsius is stupid for ambient air temperature, don't at me. Whatever 50

01:18:11   and stupid units, I will start opening my sunroof from time to time and it will be open

01:18:18   pretty much until it hits about 80 degrees and that's about when I decide that air conditioning

01:18:22   is absolutely required and there's no other way about it.

01:18:26   Marco, let's start with you this time.

01:18:28   I use the sunroof during the winter a lot, during spring and fall sometimes and during

01:18:34   summer not at all because as I believe I previously mentioned, I don't have that much hair and

01:18:38   I get a head burn really easily if it gets a lot of sun.

01:18:41   I keep a hat in my car mainly for the purpose of being able to use my sunroof, but in the

01:18:46   summertime sometimes I just don't want to have the liability of the hat blowing off,

01:18:52   and so I get a lot of sunroof use in the cooler temperatures when sunburn is less likely or

01:18:59   less of a concern.

01:19:02   One of my favorite things to do with the sunroof is to open it during the winter, because you

01:19:08   You can have the heat on in the car, but have the sunroof partially or totally open.

01:19:14   So much for saving the environment, am I right?

01:19:16   Well, compared to what your car is burning, compared to what my car is burning, I think

01:19:20   so.

01:19:21   I'm turning on the heat and then opening the sunroof.

01:19:23   Well, and so, and you can also do things like, you know, just use like the heated seat, but

01:19:27   not use the air heating, so then you are kept warm, but you have fresh air.

01:19:32   So there's lots of options of combining the sunroof with heat or, you know, the lack of

01:19:37   of heat in the car, but it's a very pleasant thing

01:19:40   to have fresh air coming in,

01:19:43   but to not be freezing your butt off in the winter.

01:19:46   That to me is the best reason to have a sunroof,

01:19:49   is the use of it in the wintertime.

01:19:51   - I will say that a good solid floor heat

01:19:54   with a ventilated roof is a nice thing.

01:19:57   I don't usually do that, it's not something I enjoy often,

01:20:01   but having the heat coming up from the floor,

01:20:04   rising up and then escaping out the sunroof

01:20:06   is actually quite pleasant.

01:20:08   John, if you had a sunroof, hypothetically,

01:20:11   do you ever fancy a time that you would use it?

01:20:14   - I think we, do we have one of my old Civics?

01:20:16   I, my parents' cars have had them,

01:20:17   so I've had them enough to know whether I use them or not,

01:20:20   and basically I treat it like a window.

01:20:21   In general, no, I don't want it open.

01:20:23   For the same reasons, hair muscling and thrumming noises.

01:20:26   I don't, and now that my hair is thinning on top,

01:20:28   I'd probably have the same problems with headburn.

01:20:32   So I think I would probably not use it even if I had it.

01:20:35   - Headburn is not fun.

01:20:37   - As someone who is far and away the fussiest

01:20:39   about his hair, I can tell you that I can rock the sunroof

01:20:43   reasonably frequently without worrying about my hair

01:20:47   getting too messed up, whereas that is not typically true

01:20:50   with the side windows if I open them more than just a crack.

01:20:53   - You got more product in your hair than I do, though.

01:20:55   - Oh, it's pretty much welded at this point.

01:20:57   There's so much junk in there.

01:20:58   - You know, if anybody out there feels bad for me

01:21:02   that I don't have good hair, just know that I don't have

01:21:05   worry about any of that BS. My hair cannot be messed up. It's glorious. I can leave all

01:21:13   the windows down and this 100-rear open and drive on the highway and get just tons of

01:21:19   wind to the point where like if I have like a loose tissue in the back of my car, it might

01:21:24   blow out the windows. I have to like make sure I like everything is like anchored down

01:21:29   in the vehicle. But I can drive in pure wind like that, which is awesome in the summertime

01:21:34   I'm gonna be driving next to the beach, by the way.

01:21:36   And it's wonderful.

01:21:38   And I get to where I'm going, and my hair isn't messed up,

01:21:40   because it can't be.

01:21:42   It's amazing.

01:21:42   I get out of the shower, and it's dry.

01:21:44   It's done.

01:21:46   I just walk out of the bathroom.

01:21:48   It's wonderful.

01:21:49   So yeah, don't feel bad for me,

01:21:51   as these two are talking about comparing

01:21:53   the amount of product in their hair,

01:21:55   and how they can't enjoy wind movement,

01:21:58   because it might mess up their hair.

01:22:00   - That's only for going to work.

01:22:01   I'm glad you brought up the beach.

01:22:02   Beach is the one time where I do open windows,

01:22:04   I probably would open the sunroof just to smell the beach air and because no one should ever care what the hair looks like when

01:22:09   They're going to or from the beach and I don't fair enough and finally when do you turn your recirculation on or recirculating?

01:22:15   the the air conditioning I

01:22:18   don't typically mess with this unless there is an odor or

01:22:21   I'm in a hurry to get the the car either colder or warmer

01:22:26   My car does have an automatic recirculation feature

01:22:30   I have no idea if that's like a complete placebo or if it actually does, you know flip recirculation on and off

01:22:36   And so typically I just leave that on but in in prior cars

01:22:40   I would only ever really turn recirculation on if I was in a real big hurry to reach the temperature I wanted

01:22:46   John I think it's your turn now. I am a manual

01:22:49   Control even though now my car has automatic climate control. I am a manual controller a

01:22:54   micromanager of climate control and recirculation is no different. I preemptively turn it on

01:22:59   when I know I'm going to be coming to a stop behind a smoker because smokers are disgusting

01:23:03   and flick their stupid ashes out their window, which they leave cracked open so the entire

01:23:06   world can enjoy their stupid smoke. And then they flick the cigarette that they're half

01:23:10   done without the window too. I put recirc on again preemptively when I'm, you know,

01:23:16   going to be stopped behind a big truck that's spewing its stinky exhaust. Basically any

01:23:19   Now I know there's going to be an odor from the outside I turn on and the final time that

01:23:24   I do it is in the summer when I want to get the car cooler faster, but only after I allow

01:23:29   enough fresh air in so that the inside and outside temperatures are equalized.

01:23:33   And in the winter when my car's poor heating system can't keep up, literally can't make

01:23:41   the car warm enough because it is so freaking cold that the air coming out of the vents

01:23:46   gets appreciably warmer when I put a recirc on. Like in the really cold spell that we

01:23:51   have where it's like below zero for several days in a row, the car will eventually warm

01:23:56   up and be comfortable enough, but if you're on a shortest drive where you don't have time

01:24:00   to do that, you just got to put on recirc just to get it, just for me to not to be freezing

01:24:04   my bottle. I don't have heated seats. I think that would really help me get around with

01:24:07   it, but that's when I do it.

01:24:09   Wow.

01:24:10   Marco?

01:24:11   - I used to manually manage recirculation.

01:24:16   I don't anymore because modern nice cars

01:24:21   not only do it for you and their defaults

01:24:23   of when to use it versus when not to seem pretty good.

01:24:27   But also, the smoker issue, I too,

01:24:30   one way to really make me very angry

01:24:34   is to make me smell cigarette smoke for some reason.

01:24:36   And the good thing is about,

01:24:38   and I don't know if it's a Tesla

01:24:40   and a BMW thing or whatever,

01:24:41   but usually the intake air filters seem to be so good

01:24:46   on some of these cars now that I don't usually smell

01:24:49   outside smells if my windows are up and my sunroof's closed.

01:24:53   Now occasionally I will still smell cigarette

01:24:55   because my window's cracked or something,

01:24:57   but that's coming in through the window,

01:24:58   not the ventilation system.

01:24:59   So I almost never have any reason to manually adjust

01:25:04   whether recirculation is on or off.

01:25:06   I just let the system handle it and it's fine.

01:25:09   Peter Gosling writes in, "There seems to be a lot of disappointment with the Slack Mac

01:25:12   client, justifiably so.

01:25:14   Why not stick with IRC like the live show?

01:25:16   The native Mac IRC clients are a joy to use and aren't half-baked like Slack is."

01:25:20   So a little bit of background.

01:25:22   Slack is written using Electron, which does not by necessity mean that it's a pile of

01:25:27   garbage, but it turns out it is in fact a pile of garbage.

01:25:31   But a little known fact about Slack, which I probably will not remember to put in the

01:25:34   show notes and say you can actually access Slack chat rooms, teams, whatever the terminology

01:25:41   is, via IRC. There's an IRC front end to Slack. So you could use any IRC client and connect

01:25:46   to Slack. And that's what Peter's talking about.

01:25:50   Where this falls down is a couple of things. One, Peter said the native Mac IRC clients

01:25:54   are a joy to use and I must not be using the ones that he's using. I use Colloquy, which

01:25:59   which is okay, whatever Peter's using

01:26:02   must be much better than that.

01:26:05   - Yeah, I gotta agree with you on that, by the way.

01:26:06   Like, I use colloquy, I've also used textual,

01:26:10   and there's one more I've used,

01:26:12   one's before I forget what it is,

01:26:12   and I can only describe any of them as okay.

01:26:15   - Yeah, but anyway, so you can use IRC to get to Slack,

01:26:19   and the reason that I don't do this,

01:26:22   well, there's a couple reasons,

01:26:24   but mostly the reason, the biggest reason I don't do this

01:26:26   is because one of the better things about Slack,

01:26:29   One of the reasons why I do understand if I don't love the fact that they use Electron

01:26:33   is that so much of the things you put into a Slack chat will auto-expand.

01:26:40   So think about what's going on with iMessage.

01:26:41   When you put a tweet in or a link to a website, it will try to grab a hero image, or if there's

01:26:48   a tweet with an image, it'll grab the image, and it will put it right in line in that iMessage

01:26:52   conversation.

01:26:53   Well, Slack does the same thing, but it does it for all sorts of different data, and it's

01:26:56   really, really nice.

01:26:57   that genuinely. And that I think I would really miss if I didn't have that. And so like another

01:27:04   example of that is, say if somebody pastes in an animated GIF or a URL to an animated GIF,

01:27:09   I would want to see that in line. Like part of what makes Slack fun is that kind of shucking

01:27:14   and jiving back and forth with GIFs and things like that. And I think I would miss out on that

01:27:18   if it was just in a traditional IRC client. But it is a fair point and maybe I should try it just

01:27:25   to see but I don't know that's that's my two cents do you guys have anything to

01:27:28   add about that so I think in this contest between various applications let

01:27:36   you type words to other people even if there are various friends to slack in

01:27:39   the case of the IRC gateway to slack or whatever I think the slack application

01:27:44   on the Mac one fair and square based on its features and ease of use that's what

01:27:49   it comes down to like yes IRC is existed forever and yes lots of IRC clients are

01:27:53   but Slack offered a combination of functionality and application that gives

01:28:00   you a front end for that functionality that is simply more attractive to most

01:28:04   people than all of the alternatives. Like it's not like Slack won accidentally or

01:28:08   because it was bundled as part of some monopolistic thing and you couldn't help

01:28:11   but have Slack forced down our throats. Slack has lots of warts but it has the

01:28:16   right balance of stuff. It is a fun, interesting, easy to use application that

01:28:22   provides, I think, more fun and more features focused on exactly what it does

01:28:27   than an IRC client and enough speed and functionality that we all, you know, grit

01:28:33   our teeth and deal with the electron weirdness and everything like this

01:28:37   because on balance it is better than all those things otherwise we would still

01:28:40   all be using those things. I was in tons of IRC channels before Slack came along

01:28:44   and most of them have been replaced by Slack because that's what more people

01:28:48   want to use. I can understand being in a situation where it's like, "Yeah, but I liked

01:28:50   like IRC better.

01:28:52   Sure, but I think most people did not like IRC better,

01:28:55   or didn't like IRC at all,

01:28:56   which is why Slack is as successful as it is.

01:28:59   So I think the reason we don't use it

01:29:02   is because Slack is better, in general.

01:29:05   - Juan Pablo Rodriguez writes in,

01:29:07   "John, I saw your tweet about the halting problem.

01:29:09   "I would like to hear how you would explain it.

01:29:11   "So the context, this was just a couple of days ago,

01:29:15   "and John, jump in and cut me off whenever you're ready.

01:29:17   "Why is this program taking so long to run?"

01:29:20   "Big milestone today, my son's first infinite loop."

01:29:24   Then he asked why the programming courseware website he's using can't just tell him there's

01:29:26   an infinite loop instead of trying to run the program as written.

01:29:29   I introduced him to the halting problem, but he wasn't impressed.

01:29:32   So do you want to fill in any other context or just jump into the "what is the halting

01:29:36   problem?"

01:29:37   So the context here is that I tried to show my kids, both of my kids, programming at various

01:29:44   early ages, "If you're interested, this is the thing I can show you how to do."

01:29:47   But of course, me being their father, they don't want to have anything to do with anything

01:29:50   that I know how to do, so fine, whatever.

01:29:51   So I just laid off, like they're into whatever they're into.

01:29:55   But my son is in eighth grade now,

01:29:57   and he's looking to take,

01:29:58   he wants to take a computer science course in ninth grade,

01:30:00   which is awesome that it's even offered.

01:30:02   I didn't have any computer science courses in my high school.

01:30:04   Yes, they had computers, but they were Apple IIs.

01:30:06   But anyway, he's interested in taking that,

01:30:09   maybe just because his friends are interested in it.

01:30:10   I can't tell if he's really interested in it,

01:30:12   but he's trying to get it into an advanced level

01:30:16   computer science course,

01:30:17   and he wants to have some experience.

01:30:19   So he's going through this online course or a thing with his friends, right? This is all this is all him, right?

01:30:22   But I'm offering to help him with it

01:30:25   so that's why

01:30:26   He's doing any kind of programming stuff at all and it's pretty late in the game in the grand scheme of things

01:30:30   He's got like five year olds who are writing iOS apps and going up on stage at Apple things and stuff like that

01:30:34   And he's you know, he's not a precocious programmer, but he's getting into it. And so

01:30:39   I'm trying to help them, you know as laid-back way as possible because you don't help too much

01:30:44   You know because like becomes uncool if dad's into it, whatever

01:30:48   And he did write an infinite loop and he did ask me like the courseware is like running his program for it and like

01:30:53   It just shows like a spinner on the web page and he's like, why is it taking so long?

01:30:55   He did write an infinite loop

01:30:57   Which I feel like it really is a milestone like the first time you do that and then don't understand what the hell's going on

01:31:01   in your program

01:31:02   Specifically he was he was iterating over an array and in inside the loop

01:31:07   He was adding an item to the end of the array

01:31:09   Which is a pretty fun way to do your first infinite loop as opposed to just like forgetting check for termination condition

01:31:14   He was iterating over listed. He kept growing at the same pace. He was iterating over it

01:31:17   So that was fun.

01:31:18   Apologies to the courseware website

01:31:20   for the infinite loop bomb my son invoked on you

01:31:24   as he opened up tab after tab

01:31:25   and tried to run the same program over and over again

01:31:27   and I didn't understand why it wasn't.

01:31:29   He didn't do a fork bomb,

01:31:30   but he's not up at that process level yet.

01:31:31   So I did try to say,

01:31:33   actually there's a general problem about this,

01:31:35   the halting problem.

01:31:36   And to finally get to answer this specific question,

01:31:38   how would you go about explaining it?

01:31:40   Part of the knowledge and wisdom

01:31:43   I'm trying to impart on him as part of this

01:31:45   not the specifics of whatever he's doing about programming, which I feel like will come on

01:31:49   his own, but how do programmers do this? How do you figure stuff out? And early on I wanted

01:31:58   to show him, if you have a question about how something works, the magic of the internet,

01:32:02   after me saying "Uphill both ways, how I had to do it in my day," so on and so forth, you

01:32:07   can just type your question into Google and there will be a Stack Overflow answer, like

01:32:10   you know, how to concatenate strings, you know, in Python or whatever, like, the answer

01:32:15   is right there.

01:32:16   You don't have to ask me, you don't have to wonder, just type it into Google search box.

01:32:19   So for the halting problem, rather than me trying to explain this is what the halting

01:32:24   problem is based on like my memory of it from school, you know, or just like, even just

01:32:28   in broad strokes, just go to the Wikipedia page for the halting problem.

01:32:32   And there's like a paragraph at the top that does a pretty good job of explaining more

01:32:36   or less what the halting problem is and links to examples and so on and so forth.

01:32:38   The idea is that you shouldn't ask your dad

01:32:41   or ask someone next to you to explain

01:32:43   what the halting problem is.

01:32:44   You are empowered because you have the whole internet

01:32:46   at your fingertips to find out the answer

01:32:48   to this question quickly and in a much more authoritative way

01:32:51   than me trying to recite it from memory.

01:32:54   Because if I was gonna recite it from memory,

01:32:55   if I was gonna talk about the halting problem on this show,

01:32:58   I almost did it when I saw this question,

01:32:59   I was like, oh, I should go to the Wikipedia page

01:33:01   and paste the first part.

01:33:02   But no, like the lesson is,

01:33:04   this is one of those things

01:33:05   that you don't have to memorize.

01:33:07   And even if you know it backwards and forwards,

01:33:09   it's difficult sometimes to explain something

01:33:11   that you know if you haven't like taught a course

01:33:12   in it five or six times.

01:33:13   So use the internet, use the tools that are available to you

01:33:17   don't rely on other people to explain things.

01:33:20   I haven't yet explained to him about Wikipedia

01:33:21   being a tertiary source and all that crap, but well.

01:33:24   - Oh, here we go.

01:33:24   - One step at a time.

01:33:26   There's only so much dad that kids can take in one dose.

01:33:28   - All right, thanks to our sponsors this week,

01:33:31   Betterment, Linode and HelloFresh,

01:33:33   and we will see you next week.

01:33:35   Now the show is over, they didn't even mean to begin

01:33:42   'Cause it was accidental, oh it was accidental

01:33:47   John didn't do any research, Margo and Casey wouldn't let him

01:33:52   'Cause it was accidental, oh it was accidental

01:33:58   And you can find the show notes at ATP.fm

01:34:03   And if you're into Twitter, you can follow them @C-A-S-E-Y-L-I-S-S

01:34:12   So that's Casey List M-A-R-C-O-A-R-M

01:34:16   N-T-M-A-R-C-O-R-M-N S-I-R-A-C-U-S-A-C-R-A-C-U-S-A

01:34:24   It's accidental (It's accidental)

01:34:27   They didn't mean to, accidental (It's accidental)

01:34:32   ♫ Tech by cast so long

01:34:35   - Alright, so last week we,

01:34:41   what was the genesis of the question?

01:34:43   I should have left in the show notes,

01:34:44   but we were talking about like cars and things,

01:34:47   and Roland00 in the chat suggested something

01:34:51   that hopefully you guys have at least put two minutes

01:34:53   of thought into, which I know Marco hasn't

01:34:56   and John maybe has.

01:34:57   - Oh no, I put exactly two minutes of thought into it.

01:34:59   - Alright, well that works for me.

01:35:01   What car would you pick for your other hosts?

01:35:04   Now, I didn't ask Roland 00, nor did I clarify.

01:35:09   What do you mean by that?

01:35:11   Is it the car you think they would enjoy the most?

01:35:14   Is it the car you would most like to see them in?

01:35:17   Is it the car that you would get to just troll them?

01:35:20   And I didn't want to give you guys any sort of direction

01:35:24   about any of this.

01:35:26   So I have answered the question in my own way,

01:35:31   but I don't have to go first this time

01:35:33   since I was very aggressively first during Ask ATP.

01:35:37   So which one of you would like to volunteer

01:35:38   to tell each of us what cars we should be driving?

01:35:43   - I'll do it if you want.

01:35:45   - All right, Marco, feel free.

01:35:46   - All right, this is fairly easy for Casey.

01:35:50   You would have the new M3, period.

01:35:52   - Well, so what's your criteria is what car

01:35:54   would I most like to drive, I guess?

01:35:57   - Yeah, my criteria basically, I mean,

01:35:59   if we're assuming that like, you know,

01:36:00   I don't have to worry about how much these cars cost,

01:36:02   that they're just being paid for somehow,

01:36:05   and that I just get to decide which car you have,

01:36:08   then my rationale here is,

01:36:10   which car would you be most happy with?

01:36:14   What is the car that you should have?

01:36:16   And so, I think it's the M3, done.

01:36:19   And John, a little bit harder.

01:36:24   I was kind of thinking maybe the M5,

01:36:27   Or if he doesn't want to go necessarily that large,

01:36:30   'cause I know your parking situation's

01:36:32   a little bit tight over there,

01:36:34   so I figured maybe you might also

01:36:37   go with something in the three series range,

01:36:41   maybe your dad's old three series that you liked,

01:36:43   but a faster one.

01:36:44   So maybe the 335 of that generation,

01:36:47   maybe something like that.

01:36:49   But probably just, I think John,

01:36:51   I think my answer's actually gonna be just the new M5.

01:36:54   So new M3 for Casey, new M5 for John.

01:36:56   - Why, I understand your reasoning for Casey,

01:36:59   what's your reasoning for me?

01:37:00   Like why are you even picking from BMWs for me?

01:37:02   - Well I know you wouldn't actually enjoy owning a Ferrari.

01:37:05   I know that you like Mercedes,

01:37:08   but I'm too young to know how to select one.

01:37:11   (laughing)

01:37:12   And so I went with the brand that I know how to use

01:37:16   and how to pick from that gives you what you want,

01:37:19   which is similar to what I want,

01:37:20   which is a nice big fast sedan.

01:37:22   Like you like those and I know you're not gonna get,

01:37:26   See, here's the problem though.

01:37:27   I know you like stick a lot,

01:37:29   and you can't have that in stick.

01:37:31   So maybe I try to find you an F10 generation in a stick,

01:37:35   which they probably made like three of those total,

01:37:39   but maybe that's the right answer.

01:37:41   - But people didn't like those stick shifts.

01:37:43   Like they said that the manual

01:37:44   was not very good in that car.

01:37:46   - Yeah, see, picking for you is very challenging.

01:37:50   Picking for case is easy,

01:37:51   'cause I know what he wants, so it's easy.

01:37:53   Picking for you is harder.

01:37:55   But I don't think Mercedes makes any sticks either

01:37:57   that you would want, but I don't know.

01:37:59   - No, no, they don't.

01:38:00   - Yeah, I don't know.

01:38:01   But I think, so I'm gonna stand by my answer

01:38:03   of the new M5, but with some reservations.

01:38:06   - I was proud of Casey for recognizing

01:38:09   what a terrible question this is,

01:38:10   but then I was un-proud of him by saying,

01:38:13   "But I don't care, and I'm not gonna clarify,

01:38:15   "so let's just all interpret the question

01:38:17   "to however the heck we want."

01:38:17   This question is terrible,

01:38:19   'cause it just has no parameters whatsoever.

01:38:21   - Oh, just have a little fun, John, come on.

01:38:24   It's not useful. Anyway, so if I had to pick...

01:38:28   First I'd have to pick how to interpret this question.

01:38:31   So how did you interpret the question?

01:38:34   I'm mostly interpreting it as a car, I think, that you would enjoy that you wouldn't buy for yourself.

01:38:42   So like the giftsgiving type of thing.

01:38:43   Sure, okay. I like that interpretation.

01:38:46   For Casey, I think I would go with Cayman/Boxster, whichever one comes with a sunroof and/or convertible.

01:38:54   718 whatever the hell it's called now or I would actually

01:38:57   Maybe go with it with the previous generation naturally naturally aspirated because I think you would really enjoy a stick shift caiman

01:39:03   Because you get that open-air driving experience

01:39:05   I think it would be a

01:39:07   More fun dynamic driving experience than all of your like regular car cars and it's just an all-around great car like not super

01:39:13   Too super fast not too super loud

01:39:16   Not as small and wimpy as a Miata, which I think you would also enjoy by the way. I bet I would

01:39:23   It's like the big boy Miata.

01:39:25   So I would go with a Cayman.

01:39:28   I like that choice.

01:39:29   I drove—I probably told the story maybe on neutral—I drove a Boxster S early on

01:39:35   in the lifetime of the Boxster.

01:39:37   This was circa 2005, maybe 2006, and I think the Boxster had only been out for a couple

01:39:44   of years at that point.

01:39:45   I might have these dates wrong, but you get the idea.

01:39:48   And I got in that car expecting to hate it.

01:39:51   It's a you know, poor man's 911. It's just garbage. This is gonna be crap and I

01:39:57   Loved it. I couldn't believe how much I loved it and that was you know, ten plus years ago

01:40:03   So I can only imagine a Cayman or you know, whatever the new boxers

01:40:06   Came it like the yeah became an S the the naturally aspirated one right before they change to 718

01:40:11   It's just an amazing all-around balanced fun

01:40:13   Not too ridiculous car and you wouldn't buy it for yourself because you're like, oh I gotta have a car that I can put car seat

01:40:19   and all that other stuff.

01:40:20   But I feel like with the giant shoebox thing

01:40:22   that you've got going on for the whole family,

01:40:24   that you should have a Boxster for yourself.

01:40:27   And it would be a nice compromise of a small-ish,

01:40:31   fun, interesting, fast enough to be cool,

01:40:34   open air kind of car.

01:40:35   - Nice.

01:40:36   And for Marco?

01:40:37   - For Marco, a little bit torn on this.

01:40:39   My go-to would say, and especially if I'm not allowed

01:40:42   to pick from future models,

01:40:44   'cause a lot of people are coming out with cars

01:40:45   that I think he would enjoy more than most of my picks,

01:40:47   because like everyone else,

01:40:48   all the other Tesla competitors are coming,

01:40:50   but they're not here yet, so I can't pick them.

01:40:51   - Agreed.

01:40:52   - So I would go,

01:40:54   I would probably shop in the Mercedes range

01:40:56   'cause I truly continue to think that Marco

01:40:59   would actually really enjoy a Mercedes

01:41:00   perhaps more than he enjoyed his M5.

01:41:02   And so I probably go kind of like what I decided

01:41:07   to pick up myself in that preview show,

01:41:08   like an AMG E-Class,

01:41:10   if I could find the right balance of options

01:41:12   and features to satisfy.

01:41:14   And if not, believe it or not,

01:41:15   I would probably look at Audi.

01:41:17   is another brand that Marco seems to have not

01:41:19   wanted to really consider for himself,

01:41:21   but I think there are models in that range

01:41:23   that he would really enjoy.

01:41:24   So those would be my picks.

01:41:25   Like mid-size Mercedes, and if I can't find

01:41:27   the right set of options in car and model year,

01:41:29   I would go Audi.

01:41:30   - I think those are good choices.

01:41:31   Marco, thoughts?

01:41:33   - It's reasonable, yeah.

01:41:34   I mean, I haven't driven a Mercedes or an Audi

01:41:38   in a long time.

01:41:39   When I have driven those cars,

01:41:42   I have been incredibly unimpressed

01:41:44   with their media and navigation systems,

01:41:47   but I would give it a shot.

01:41:50   - And the thing is, it wouldn't buy for yourself

01:41:52   because you're all electric,

01:41:53   so basically all gas cars are now cars

01:41:55   that Marco wouldn't buy for himself,

01:41:56   so you have a lot of choices there.

01:41:57   - Yeah.

01:41:58   - And he had the 1M, right, so I feel like

01:42:02   if that was a thing that he still wanted,

01:42:03   he would've gone back to that well, but he hasn't,

01:42:06   so that's why I'm picking regular, normal-sized,

01:42:08   mid-sized cars.

01:42:10   - I think those are good choices.

01:42:11   All right, so I interpreted this as,

01:42:15   what do I think would be the best fit for my co-host?

01:42:19   And they may or may not buy this,

01:42:20   but my rule was I couldn't just say like,

01:42:24   oh, well Marco just wants another Tesla.

01:42:26   So I actually thought it was a little easier to pick for John

01:42:31   because the options I came up with were a new Mazda 6,

01:42:35   which I think you would quite like,

01:42:38   and is basically what you already have,

01:42:40   just a different manufacturer.

01:42:42   And I've always thought the Mazda 6 is,

01:42:45   there was one really crummy generation,

01:42:47   which is the generation after Aaron's.

01:42:48   So this was like late 2000s, early 2010s,

01:42:52   which was not attractive at all.

01:42:54   But every other Mazda 6 has always been

01:42:56   pretty attractive in my eyes.

01:42:57   And we loved Aaron's Mazda 6,

01:42:59   it treated us so really, really well.

01:43:01   And I think, Jon, you would like that.

01:43:02   But the other thing I was thinking about,

01:43:05   even though I really think hatchbacks are dumb,

01:43:10   sorry Europeans, I think you would love a GTI.

01:43:13   I really think you would love a GTI, Jon.

01:43:16   - I think that's definitely a car

01:43:18   I would not buy for myself, but that was my criteria.

01:43:21   (both laughing)

01:43:23   - But leaving aside the fact that hatchbacks are stupid,

01:43:25   do you have any interest in a GTI whatsoever?

01:43:28   I mean, you can get it with a stick.

01:43:30   - I think the main thing I would enjoy about a GTI

01:43:34   is the smallish size, both in length and width,

01:43:38   but they're not as small as they used to be

01:43:40   and they're definitely not as light as they used to be.

01:43:42   So I'm not sure I would get that much enjoyment out of it.

01:43:46   - Fair enough.

01:43:46   Well, those were my picks for John.

01:43:48   And obviously the clear answer was a Ferrari,

01:43:50   but just like Marco said,

01:43:51   like that would actually probably make John

01:43:54   more unhappy than happy.

01:43:56   - Exactly.

01:43:56   - Again, the question is so vague,

01:43:59   you could say a Ferrari and a mansion

01:44:02   with a heated garage to store it in

01:44:03   and something that'd be happy.

01:44:04   (laughing)

01:44:06   - Fair enough.

01:44:07   Marco I actually found harder because I really do think that the Tesla in in the current iteration of Marco and Marco version

01:44:13   2017 or 2018 I think this is the the model s is probably the perfect car for you Marco

01:44:19   However, if I couldn't choose that what would I choose and the obvious answer is a brand new m5

01:44:24   I think you would quite like that. It gives you the all-wheel drive. They didn't have last for the last iteration

01:44:29   It's just as quick as your Tesla or nears makes no difference if not quicker

01:44:35   But then I thought okay, what are some more interesting choices?

01:44:38   And I thought to myself well, what about a Prius Prime which is somewhat insulting and I don't mean it to be

01:44:46   My parents have a Prius Prime which is the plug-in Prius and it is for what it is

01:44:53   It's a nice car. It is not

01:44:56   Is your criteria suddenly switched to punishment?

01:44:59   No, not deliberately.

01:45:01   What do I do to deserve this Casey?

01:45:03   But I'm thinking like what would you if you're so bent on electric then then what would I mean?

01:45:09   I guess a Chevy Volt maybe but that seems like

01:45:11   You're gonna get him a much worse electric slash hybrid car than what he has now

01:45:18   That's a bad idea and the Prius prime is that perhaps the ugliest car on the road today now that the Aztec is out of production

01:45:25   That's possible. It's

01:45:30   it wasn't designed to be a punishment. It was taking your insistence on having an electric

01:45:35   car in mind. But I don't think that's a terribly good answer either. I was just throwing it

01:45:38   out there as a point of conversation. And then I thought to myself, well, let me think

01:45:43   about Marco less as a driver, but more as just like, let me think about Marco's personality

01:45:50   and disposition. Marco tends to obsess over things. And I have this quality in me as well,

01:45:55   so I can recognize it in others, tends to obsess over things and get just like really,

01:46:00   really deep into something.

01:46:02   And just, I'm going to explore it to the most extreme depths and I will explore every avenue

01:46:08   of it.

01:46:09   I will know something front to back, in and out, left and right.

01:46:13   What kind of car would Marco be able to do that sort of thing with?

01:46:18   You would need a car that's like, I don't know, like an erector set or like a Lego set.

01:46:26   What car?

01:46:27   I know.

01:46:28   Marco should have a Wrangler because you could have 17 different tops.

01:46:33   You could have 17 different doors.

01:46:36   You can have a six-speed if you want it.

01:46:38   And you could go rock crawling in the little hills and mountains of New York.

01:46:42   And you could go driving off-road up in Tiff's parents' house.

01:46:47   You could do all those things.

01:46:48   You could have different winches.

01:46:50   Imagine the fun you would have, Marco, figuring out the exact right winch you should put on

01:46:53   the front of that car.

01:46:55   And getting the extraordinarily expensive winch that weighs just five pounds less than

01:47:00   the one that's half the cost.

01:47:02   But you know you're saving that weight, and you know it's better off that way.

01:47:05   Imagine deciding exactly how big a gas can you want to put on the rear bumper for when

01:47:09   you're going off-road.

01:47:10   "Do you want five gallons?"

01:47:11   "Oh, no, no, I think I want six."

01:47:14   This is like your perfect car.

01:47:17   It is nothing but useless decisions that you can throw oodles of money at.

01:47:21   This car is made for you.

01:47:23   You're thinking of Porsche with the oodles of money and useless decisions.

01:47:28   The Wrangler is...

01:47:29   Like, didn't you hear the discussion of headburn?

01:47:31   This is not a good car for him.

01:47:35   You can get it with a hardtop.

01:47:36   Oh my god.

01:47:37   But I know you're not going to agree with this, but I stand by this decision.

01:47:41   This is what I get for all the MacPro talk.

01:47:42   I get it.

01:47:43   I totally...

01:47:45   Well done, sir.

01:47:47   I have, I am speechless.

01:47:49   You have done it, I commend you, excellent job.

01:47:53   I could not top this.

01:47:56   - I know you don't have any interest in a Wrangler,

01:47:58   like I get that, but if you just put aside the fact

01:48:00   you have no interest in the thing I want you

01:48:02   to have interest in, like there's so many ways

01:48:05   you can customize this.

01:48:06   You could have a soft top, you could have a soft top

01:48:09   that makes it look kind of like a pickup,

01:48:10   you could have a hard top, you could have a hard top

01:48:12   with a little convertible section, you could have a winch,

01:48:15   You could have onboard air inflation system,

01:48:19   you can have different spare tires set up,

01:48:22   you'll be in all the different things

01:48:23   you could do to this car.

01:48:24   Oh my word, I think it's perfect for you.

01:48:27   But anyway, the actual answer I have

01:48:28   is either an M5 or an E63 AMG.

01:48:32   - Oh my God, I'm just thinking like,

01:48:33   is it possible to make a custom configuration

01:48:37   of the Jeep Wrangler that I would tolerate?

01:48:40   And I'm pretty sure the answer is no.

01:48:43   I don't think you could do it.

01:48:44   Challenge you to try. I don't think it's possible. I think

01:48:48   The problem is what I really want is like a Wrangler equivalent. That's a sedan. That's like a go fast sedan

01:48:55   You know something where you can mess with the tops and you could have I mean you can put different wheels on any car

01:48:59   But like I really stand by that you would just get wrapped around the axle but I'm

01:49:05   Wrapped around the axle with all these different decisions you can make and all the different tweaks

01:49:09   you can make. Like this is why I think, and I feel, I get, I would guess that you and I would

01:49:14   enjoy camping an equivalent amount, and the differences you've actually gone camping, and I

01:49:18   have not, but that's a similar thing where I could see really either of us, all these things I'm

01:49:22   really just projecting onto you, I could see either of us obsessing over, "Well, the the aluminum spoon

01:49:29   and fork and knife set weighs one ounce, but the titanium spoon, fork, and knife set weighs a half

01:49:35   an ounce. And even though it's literally ten times the cost, that half an ounce in aggregate

01:49:40   adds up. It's the same sort of thing, right? Like I could see you going, or me, going ridiculous

01:49:45   about camping equipment in the same way I could see you or me going ridiculous with your Tinkertoys

01:49:51   Wrangler. So you've got to expand our silly, unconfined question to say, "Okay, Marco,

01:49:57   all of a sudden you live in the middle of nowhere, there are no paved roads to your house,

01:50:03   and you have like hundreds of acres that you have to patrol to hunt for your own food, then all of a

01:50:08   sudden Marco's interested in a Jeep Wrangler because he has a reason to have a, you know,

01:50:14   a pretty good off-road, easy to get into and out of, a four-wheel drive vehicle to wander around

01:50:21   his property with and so he can, you know, get out when he needs to get to the hospital 50 miles away.

01:50:27   You can construct a scenario in which Marco would want a Jeep Wrangler, but the scenario of where

01:50:32   where he lives now is not it.

01:50:33   - No, not even close.

01:50:36   - So you're not picking up what I'm putting down

01:50:37   on this one?

01:50:39   - Are you surprised by that?

01:50:41   - No, I'm not.

01:50:42   Can we at least concede though, can you at least concede

01:50:46   that you can see that the tweakiness of it,

01:50:48   that you can just dial it in just right?

01:50:51   - No, I concede nothing.

01:50:53   - Ah, come on.

01:50:54   - I completely disagree, because it's tweaking

01:50:57   a bunch of things that I don't care about.

01:51:00   no matter what you tweak about that build,

01:51:03   I still don't want it, and never will.

01:51:05   Like, you can, like, it's like asking me, like,

01:51:09   how do I wanna set the EQ for my Dave Matthews band?

01:51:12   (laughing)

01:51:13   Like, I can tweak a lot of things, look, I'd love to,

01:51:15   I could tweak a lot of the EQ, but--

01:51:17   - Silent, silent, that's how you would tweak it.

01:51:19   - Every band, minus 90 decibels.

01:51:22   That's how I would set it.

01:51:24   - I was proud of my response, dammit,

01:51:26   and I stand by it, but that's okay.

01:51:29   Stick with the M5. That was a good response.

01:51:31   (chuckles)

01:51:33   [BLANK_AUDIO]